O2 UK BIS email status

Is anyone else experiencing problems with using email on O2 BIS ? My husband has had problems for a while but we assumed that it was down to poor mobile network coverage where he works but I have tried mine and that doesn't seem to be working either.
I've also tried to sign in to the O2 email setup online via my PC and it keeps telling me the accounts don't exist etc.
I'm wondering if there is an outage either local or national. We live in UK dialling code area 01255 and my husband works in 01206 area if that's any help.
TIA
rockhopper

knRef: 2) I have resolved this issue by emptying the browser cache on the device (I also read that resetting the browser to default settings can help)
Still no luck with attachments.
Message Edited by jameshurrell on 04-09-2009 10:23 AM

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Email-statusing -service error

Hi All,
After configuring Email-statusing-service properties in config.properties file and running run.sh file throws the below error .Please sahre your ideas on this
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2012-11-20 18:15:00,013 [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-5] ERROR com.oracle.pgbu.teammember.messaging.TaskMessageServiceImpl - Error while trying to archive messages: Error while trying to load messages: Connection refused
com.oracle.pgbu.teammember.messaging.dao.MessageDaoException: Error while trying to load messages: Connection refused
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at com.oracle.pgbu.teammember.messaging.TaskMessageServiceImpl.processUpdatedTasks(TaskMessageServiceImpl.java:40)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
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Regards,
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#DO NOT CHANGE THIS LINE
config.version = 0.3
# ================================================================
# ================================================================
# P6 Team Member E-Mail Statusing
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Error while trying to load messages: Unrecogni zed SSL message, plaintext connection?
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nested exception is:
javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connecti on?
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at com.oracle.pgbu.teammember.messaging.TaskMessageServiceImpl.processUp datedTasks(TaskMessageServiceImpl.java:40)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:43)
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Bypass manual email status update in Agent Inbox

hello,
I have a service class that automatically and successfully creates a Service Request from Email although it does not update email status in Agent Inbox.
my situation is very similar to this one.
[CRM ERMS workbench & Agent inbox status difference;
although the answer provided does not really solve the problem.
My knowledge in ABAP does not really extend to workflow so please do correct me if i'm saying things wrong.
So here's the scenario:
Task A that processes the ERMS rule completes task (service class)
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Sunntann
Edited by: sunntann on Aug 16, 2011 10:12 AM

Hi,
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Why does my BIS emails always appear on one line?

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"Reply To" option missing from OS5 BIS Email setup?

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Hi and Welcome to the Forums!
Sorry for the delay responding...even though your post is a bit old, it still deserves a reply...
Availability of Reply-To in the BIS configuration continues to exist. However, it indeed does appear to have been removed from the BB interface. However, I don't think this is a function of the BB device OS -- rather, it's more likely a function of the version of BIS. There have been upgrades to that going on, so perhaps it has been upgraded by your carrier. It could be a combination of both (BIS version and device OS version)...but it's moot anyway...if it's not an available field on the device interface to BIS, then it's not available.
I do know that, at least with my carrier, I can still get to that field via my carriers web interface. From a PC/browser, simply find your carriers BIS site via this portal:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
As long as your carrier has not eliminated the web interface, you should still be able to get to it, log into your BIS account, and configure for Reply-To.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BIS email very slow in mornings?

I have two BIS email accounts set up on my Blackberry - been working perfectly for months, and I've not changed anything recently.
Yesterday morning when I switched the device on, I didn't receive any emails for over two hours, despite there being at least 20 on my ISP's POP3 account. Then just before 9:00am, they were all received by the device. Today the same happened again - no emails for ages, then suddenly they were all received. I have a good GPRS signal, haven't changed any settings since it was working - and after about 9:00am, it seems to work well all day again.
I'm on O2, in the UK. Edit: O2's technical support line just told me that the problem might be that BIS email is copied across manually, so it might not get done until someone comes in at 9:00am - which gives you some idea what O2's customer service is like that someone might actually think that.
Anyone else having problems?
Message Edited by mandrake on 11-12-2008 10:27 AM
Message Edited by mandrake on 11-12-2008 11:21 AM
Alver Valley Software - barcode software

YES!!
I have the exact same problem with BIS being very slow to retrieve mail in the mornings.
I set my Blackberry to automatically "shut off" at 11 pm.
At 4:30 am it automatically turns on.
The last three days I have had delays ranging from 30 minutes to two hours before any of my email would download.
I'm using a Blackberry Bold on AT&T with integration to Google Apps For Domain.
PS - I've previously used this setup extensively on a Blackberry 8320 without a hitch so I'm very familiar with normal operations -- and this definitely is NOT it.
During the daytime everything seems to flow normally, though I do see the odd email or two that comes in very delayed.
Furthermore, in the morning my [email protected] account will send/receive no problem or delay.
My GMAIL based account will send no problem -- it is the receiving that is delayed.
I've tried:
1. Battery Pull (no luck)
2. Re-send service books - this doesn't result in immediate email recovery though I have seen the activation email come through with one stray GMAIL -- then nothing for about an hour until suddenly BIS opens up and my GMAIL comes down in one big bunch.
Wayne Schulz
http://www.s-consult.com

Problems forwarding BIS email please help !!

I have finally decided to change from my 9930 to my new Q10
I tried going to the forwarding website and filled in all the information and where I wanted it forwarded to but it keeps coming up with "username and password don't match"
So I am confused ??
Do I de-activate my 9930 BEFORE I attempt to forward my email ??
If I do that will I be able to use my PC to go to the forwarding page to forward my emails ??
Lastly I can't do anything b/c it is saying that my email password doesn't match my BB email but I am positive it does !! I actually went into the BIS email site with my password and changed the password to a new one because my old password was from such a long time ago it didn't have any upper/lower case and numbers so I changed it to a new one that had the required format..
I still am getting the same message from the forwarding page
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Best Regards,
C J

Your BIS account emails with Verizon, please look over this Knowledge Base article. Is this what you're using to setup the BIS email forwarding to your new Q10?
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Email status icon stuck

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Sprint
8330m
4.5.0.131 (Platform 3.4.0.25)
Thanks,
Dwain
Solved!
Go to Solution.

plug into DTM, click on backup/restore, click on advanced
clear the messages database, and pull battery

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Hello Volkoale
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I am using a BB Storm 9500 and wanting to use BIS email to receive and send my work emails.
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tje1976 wrote:
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Thanks and regards
Raul

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