OAM search not working

We are unable to search users from OAM. The search request just keep going on for ever. Searching directlly from OID or OVD works fine. We have OAM 10.1.4.3 -> OVD -> OID. Here is the log from OAM.
2011/03/14@14:44:10.714159 2806 2806 LDAP DEBUG3 0x00000201 ../ldap_util3.cpp:1851 "LDAP result is not obtained from LDAP server." Function^LDAPAsyncSearch search base:^o=Oblix,ou=Apps,dc=test,dc=test,dc=org scope:^2 filter:^(&(objectclass=inetOrgPerson)(&(mail=*[email protected]*)(|(obUserAccountControl=ACTIVATED)(!(obUserAccountControl=*))))) attrs:0000^cn attrsonly:^0 Indefinite Block^True Elapsed time in milli seconds^4000
Thanks.
Vinay

Hi ,
I also faced the same error some time ago.
error : /ldap_util3.cpp:1851 "LDAP result is not obtained from LDAP server
You will get this error only when your search filter is taking more time than you have specified .
You can see the parameter 'heartbeat_ldap_connection_timeout_in_millis'
in ORACLE_HOME$access/oblix/apps/common/bin/globalparams.xml
See the time you have specified and check in access server logs by how much time it is elapsed.
@ Vinay : As you mentioned , Elapsed time in milli seconds^4000
It is taking 4000 miliseconds more than specified .
Hope this will work.

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