OBIEE 10G sheduler configuration -email

I am trying to set up an answer report to be scheduled to users by emails.
So far I have followed this OBIEE 10G - BI Scheduler Configuration (for Delivers) | GerardNico.com (BI, OBIEE, OWB, DataWarehouse)
And I have created a iBOT for an answer report and tested it work OK to deliver the report to dashboard.
Now for deliver through email, I have followed this OBIEE 10G/11G - How to configure the Mail server of Scheduler/Delivers | GerardNico.com (BI, OBIEE, OWB, DataWare…
So I have set up an email smtp in Job manager - scheduler configuration. It's a non SSL smtp and I have tested the smtp information on another application to make sure it's correct. I restarted presentation server and scheduler in windows - service. But when I test the iBOT, I got following error message:
[nQSError: 75005] Failed to send AUTH command. 5.7.3 Authentication unsuccessful.
Any idea? I am sure the smtp server, port, username, password are correct because they work in another application. Thanks.

check this OBIEE 10g: Error: "[nQSError: 75005] Failed to Send AUTH Command. 5.7.3 Authentication Unsuccessful" Running iBots and no Email Message is Sent by Them (Doc ID 796842.1)

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