OBIEE 11.1.1.6.4 NQS error 17001

Hi Gurus,
I am getting below error when trying to pull data from Noetix views (which are in OBIEE rpd)
==========================
Error Details:
Error codes: OPR4ONWY:U9IM8TAC:O12DL65P
State: HY000, Code: 10058. [NQODBC][SQL_STATE: HY000][nQSError: 10058] A general error has occurred. [nQSError: 43113]Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 17001] Oracle Error code: 28000,message:ORA-28000: the account is locked at OCI call OCISessionBegin. [nQSError: 17014] Could not connect to Oracle database. (HY000)
===============================
Did lot of online search but seems like no one encountered this error (i dont see any results matching).
Please help me as this really bothers for the last couple of days.
Thanks,
986662

Thanks Srini, actually we just unlocked and made that user "OPEN" and deleted cache in presentation services and re run the query, still we see same error.
FYI BI Server cache is disabled.
Do you think opmn bounce is required once we unlock user in database ?
Regards,

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