OBIEE 11.1.6.2, Presentation Services is Down

Hi All,
OBIEE 11.1.6.2 presentation server is down and below is the error message from SawLog file, So please guide me in resolving this impending issue.
[2013-06-26T06:45:40.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services (OBIPS) 11.1.1.6.2 (Build 120604.0813 BP1 64-bit) are starting up.[[
File:sawserver.cpp
Line:455
Location:
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [WARNING:1] [] [saw.webextensionbase.init.workstationCheck] [ecid: ] [tid: ] WARNING: The Oracle BI Presentation Services server is running on a workstation class machine (Windows XP Professional, Windows 7 Professional etc.). The number of concurrent users may be severely limited by the operating system.[[
File:webextensionbase.cpp
Line:483
Location:
saw.webextensionbase.init.workstationCheck
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.checkforcatalogupgrade] [ecid: ] [tid: ] Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:197
Location:
saw.catalog.local.checkforcatalogupgrade
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.loadCatalog] [ecid: ] [tid: ] Error initializing/loading existing Catalog: C:\Enterprise Reporting\Main\Source\Catalog\vertafore_catalog.
Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:326
Location:
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:713
Location:
saw.sawserver
saw.sawserver.terminatesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services (OBIPS) 11.1.1.6.2 (Build 120604.0813 BP1 64-bit) are starting up.[[
File:sawserver.cpp
Line:455
Location:
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [WARNING:1] [] [saw.webextensionbase.init.workstationCheck] [ecid: ] [tid: ] WARNING: The Oracle BI Presentation Services server is running on a workstation class machine (Windows XP Professional, Windows 7 Professional etc.). The number of concurrent users may be severely limited by the operating system.[[
File:webextensionbase.cpp
Line:483
Location:
saw.webextensionbase.init.workstationCheck
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.checkforcatalogupgrade] [ecid: ] [tid: ] Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:197
Location:
saw.catalog.local.checkforcatalogupgrade
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.loadCatalog] [ecid: ] [tid: ] Error initializing/loading existing Catalog: C:\Enterprise Reporting\Main\Source\Catalog\vertafore_catalog.
Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:326
Location:
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:713
Location:
saw.sawserver
saw.sawserver.terminatesawserver
saw.sawserver
ecid:
Thanks,
VJ

Below the url to download
OBIEE Patch 11.1.1.6.2 BP1 is available for download from Oracle Support site (http://support.oracle.com or http://supporthtml.oracle.com ).
If it helps mark as correct.
Thanks

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Hi Gurus,
My Presentation services are down and i am not able to start the same. I am receiving below error
File:cachemgr.cpp
Line:287
Location:
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----Log entry--
[Util Logger] Exception occurred:
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     Type:class saw::Exception const *
     File:C:\ADE\aime_bi\bifndn\analytics_web\main/project/webutil/configreaderinstance.cpp
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--Joe
Edited by: bimetrics on Oct 28, 2011 5:06 PM

Hi,
i hope u r version You don't need the ps: part either
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*<UpgradeAndExit>false<UpgradeAndExit>*
*<UpdateAccountGUIDs>UpdateAndExit<UpdateAccountGUIDs>*
then
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http://varanasisaichand.blogspot.com/2011/08/refresh-user-guids-obiee-11g.html
http://gerardnico.com/wiki/dat/obiee/migration
Thanks
Deva
Edited by: Devarasu on Oct 29, 2011 9:45 AM

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hi all,
we have installing OBIEE 11.1.1.5 64bit in AIX machine. after fresh installation all the services are up and running.
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OS : AIX 7.1 TL03 64bit
OBIEE : OBIEE11.1.1.5 64bit
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hi ,
thanks for quick reply...
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Edited by: 855349 on Jul 1, 2011 4:12 AM
Edited by: 855349 on Jul 1, 2011 4:12 AM

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Hi all,
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NQServer.log
[nQSError: 12002] Socket communication error at call=send: (Number=10054) An existing connection was forcibly closed by the remote host.
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Severity: 42
File: project/webcomm/socket.cpp Line: 707
Properties: ThreadID-3568;HttpCommand-AnswersEditReport;RemoteIP- 0 0 0 0 0 ;User-Administrator
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http://obiee101.blogspot.com/

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Hi All,
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Reply ASAP.
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Nitin,
My sawlog0.log file has last updated at month May. Hope it is not helpful... any thing else i can do?
[2013-05-27T19:32:23.000+05:30] [OBIPS] [NOTIFICATION:1] [] [saw.rpc.server.listen] [ecid: 00iF4UG0tAx7m3XPxuDwXW0002Vk000005,0] [tid: ] Server shutdown initiated by OPMN.[[
File:socketrpcserver.cpp
Line:824
Location:
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ecid: 00iF4UG0tAx7m3XPxuDwXW0002Vk000005,0
[2013-05-27T19:32:23.000+05:30] [OBIPS] [ERROR:16] [] [saw.dms.conext.unwrap] [ecid: 00iF4UG0tAx7m3XPxuDwXW0002Vk000005,0:14] [tid: 9400] Failed to restore ctx from reference[[
File:executioncontext.cpp
Line:286
Location:
    saw.dms.conext.unwrap
    saw.threadpool.socketrpcserver
    saw.threads
ecid: 00iF4UG0tAx7m3XPxuDwXW0002Vk000005,0:14
ThreadID: 9400
[2013-05-27T19:32:23.000+05:30] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: 00iF4UG0tAx7m3XPxuDwXW0002Vk000005,0] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:698
Location:
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    saw.sawserver
ecid: 00iF4UG0tAx7m3XPxuDwXW0002Vk000005,0

OBIEE Presentation Service Down itself.

Hi All,
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after looking into the log, we are not sure that this is the main reason, but for your reference I am giving the obips log file here.
[2015-04-22T13:05:03.000+04:00] [OracleBISchedulerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: 1] [68013] Scheduler service started.
[2015-04-22T13:05:03.000+04:00] [OracleBISchedulerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: 1] [68030] Scheduler subsystem started: Job scheduler.
[2015-04-22T13:05:03.000+04:00] [OracleBISchedulerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: 1] [71076] Oracle BI Scheduler tmdsssvr:155.128.137.150:9705 has been changed to an Inactive state.
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[2015-04-22T13:05:08.000+04:00] [OracleBISchedulerComponent] [NOTIFICATION:1] [] [] [ecid: 0001Z7doIMmFw00Fzzw0w00005Uh00000H,0] [tid: 18] [71075] Oracle BI Scheduler tmdsssvr:155.128.137.150:9705 has been changed to an Active state.
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Error Codes: YM52INCK
Does anybody know the solution.
Regards,
Ather Shaikh

Paste the Presentation services log not the scheduler log !
Regards,
<Moderator Edit - deleted link spam - pl see FAQ link on top of this page for instructions on where it is acceptable to use signature links>

OBIEE11g Presentation services down

Hi Experts,
I have installed OBIEE 11g(11.1.1.6) on my Laptop ( Windows-7 64 Bit).. All the components are up & running except the "coreapplication_obips1"..
Error messages are as follows:
when I am trying to access http://XXXXXX:7001/analytics/ getting below error.
Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
I am able to access
http://XXXXXX:7001/console/
and
http://XXXXXX:7001/em/
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I was tried to start all the services manually but getting an error with the presentation services:
D:\OBIEE11g\instances\instance1\bin>opmnctl startall
opmnctl startall: starting opmn and all managed processes...
================================================================================
opmn id=Server2:9501
Response: 0 of 1 processes started.
ias-instance id=instance1
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
coreapplication_obips1/OracleBIPresentationServicesComponent/coreapplication_obips1/
Error
--> Process (index=1,uid=1067979177,pid=7324)
failed to start a managed process after the maximum retry limit
Log:
D:\OBIEE11g\instances\instance1\diagnostics\logs\OracleBIPresentationServicesComponent\coreapplication_obips1\console~core
application_obips1~1.log
D:\OBIEE11g\instances\instance1\bin>opmnctl startproc ias-component=coreapplication_obips1
opmnctl startproc: starting opmn managed processes...
================================================================================
opmn id=Server2:9501
Response: 0 of 1 processes started.
ias-instance id=instance1
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
coreapplication_obips1/OracleBIPresentationServicesComponent/coreapplication_obips1/
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--> Process (index=1,uid=1067979178,pid=2900)
failed to start a managed process after the maximum retry limit
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D:\OBIEE11g\instances\instance1\diagnostics\logs\OracleBIPresentationServicesComponent\coreapplication_obips1\console~core
application_obips1~1.log
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Processes in Instance: instance1
--------------------------------------------------------------+---------
ias-component | process-type | pid | status
--------------------------------------------------------------+---------
coreapplication_obiccs1 | OracleBIClusterCo~ | 7564 | Alive
coreapplication_obisch1 | OracleBIScheduler~ | 7364 | Alive
coreapplication_obijh1 | OracleBIJavaHostC~ | 8144 | Alive
coreapplication_obips1 | OracleBIPresentat~ | N/A | Down
coreapplication_obis1 | OracleBIServerCom~ | 2124 | Alive
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Thanks in advance

Hi Deva,
I have an issue with the Administrator user.
I was able to login to Answers with Administrator user but from last week on words we are unable to login to Answers but to able to login to Administrator tool in online mode with Administrator user.
We created the test user with in Admin consloe and able to login to Answers with that user.
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it is a clustered environment.
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sekhar.

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Hi,
Im using Jdeveloper(11.1.1.5) and OBIEE(11.1.1.3)
I created a ADF application in Jdev and when I try to create a BI presentation services I'm getting the following error message.
*Connection attempt failed.*
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Edited by: Venky on Jul 26, 2011 2:02 PM
Edited by: Venky on Jul 27, 2011 6:18 AM

Venky,
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RCU is installed in different database server.
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# Copyright (c) 1993-1999 Microsoft Corp.
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Regards,
srl

HI Srini,
Thanks for the response,
I can able to logic Obiee Em/Console services with the same user Web logic. Only Presentation services not able to login.
Please find my sawlog0:
[2014-01-08T19:54:52.000+05:30] [OBIPS] [NOTIFICATION:1] [] [saw.securitysubsystem.checkauthentication.runimpl] [ecid: f86ee0615f1822d9:694c3368:14372397042:-8000-00000000000002fd,0:1:1] [tid: 3400] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:checkauthentication.cpp
Line:1330
Location:
saw.securitysubsystem.checkauthentication.runimpl
saw.threadpool.asynclogon
saw.threads
ecid: f86ee0615f1822d9:694c3368:14372397042:-8000-00000000000002fd,0:1:1
ThreadID: 3400
Please advice
Regards,
Kulkarni

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Installation of OBIEE 10g suite (all components) on AIX server is completed, and ever the BI server and BI Presentation Server (PS) services are running on the system.
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SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge.
[7/24/12 13:06:15:645 GMT+05:30] 0000001f ServletWrappe E SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge. Exception thrown : java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
[7/24/12 13:06:15:664 GMT+05:30] 0000001f WebApp E [Servlet Error]-[SAWBridge]: java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
[7/24/12 13:07:30:666 GMT+05:30] 0000001e ServletWrappe E SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge. Exception thrown : java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
[7/24/12 13:07:30:685 GMT+05:30] 0000001e WebApp E [Servlet Error]-[SAWBridge]: java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)

Hi Dhar,
thanks for a quick reply...
Yes even I thought it is reaching the PS, as the error log mentions error with 'SAWbridge'... but I am not sure how to debug further.
If it helps, below is a output of checking if the PS is running on the server. But I am not sure if the PS continues runnning once the service is started.
$ ps -ef | grep sawserver
e614832 14221496 27984058 0 15:53:00 pts/25 0:00 grep sawserver
e614832 15859900 23396688 0 17:00:00 - 0:07 OBI_Home/web/bin/sawserver
e614832 23396688 1 0 17:00:00 - 0:00 /bin/sh OBI_Home/setup/sawserver.sh
if it helps further, excerpt from sawserver.out.log -
Type: Error
Severity: 40
Time: Tue Jul 24 17:00:15 2012
File: project/webcomm/rpcserver.cpp Line: 744
Properties: ThreadID-2828
Location:
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Message without protocol negotiation
Type: Warning
Severity: 40
Time: Tue Jul 24 17:00:15 2012
File: project/webcomm/socketrpcserver.cpp Line: 491
Properties: ThreadID-2828
Location:
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Bad request. Closing connection.
Type: Error
Severity: 40
Time: Tue Jul 24 17:00:44 2012
File: project/webcomm/rpcserver.cpp Line: 744
Properties: ThreadID-4370
Location:
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Message without protocol negotiation
Type: Warning
Severity: 40
Time: Tue Jul 24 17:00:44 2012
File: project/webcomm/socketrpcserver.cpp Line: 491
Properties: ThreadID-4370
Location:
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Bad request. Closing connection.
Could you please help further?
Thanks,
Shweta.
Edited by: ShwetaC on Jul 24, 2012 6:10 AM

OBIEE 11g Active Directory Presentation Service Error retrieving user

Hi Team,
It was a great help from all of you on our OBIEE learnings.
I recently configured Microsoft AD on Weblogic rather than RPD. But felt like I am in a desert of helplessness due to the complicated and lengthy documents and settings :(
Still when I configured everything and logged in to presentation services using AD Credentials, observed following error!
Error retrieving user/group data from Oracle BI Server's User Population API.
Error Details
Error Codes: GDU6UYHS:OPR4ONWY:U9IM8TAC:OI2DL65P:SDKE4UTF
Odbc driver returned an error (SQLExecDirectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 13049] User 'gp06108' with 'oracle.bi.publisher.scheduleReport;AtAGlance;oracle.bi.publisher.accessReportOutput;_all_;oracle.bi.publisher.accessExcelReportAnalyzer;_all_;oracle.epm.financialreporting.accessReporting;Explore;oracle.bi.publisher.accessOnlineReportAnalyzer;EPM_Essbase_Filter;oracle.bi.publisher.runReportOnline;oracle.as.scheduler.security.MetadataPermission' permission can not query user population.Please have your System Administrator look at the log for more details on this error. (HY000)
Please have your System Administrator look at the log for more details on this error.
Expression: privileges['Admin: Catalog']['Change Permissions']
Total blockout! Anyone faced this issue earlier

You need a user to be present in your Active Directory Base DN that will be used as the BISystemUser. You will either have to create this user in AD or use an existing AD user and then specify its credentials in Enterprise Manager (expand Weblogic Domain > bifoundation_domain (right click) > Security > Credentials). You will need to set system.user credential under oracle.bi.system map. Make sure your AD user's password never expires or you will run into problems in a few weeks time!
Paul

Cannot Start Presentation Services - OBIEE 11g( 11.1.1.5)

Hi, I recently upgraded BIApps RPD and Web Catalog.
When I am trying to restart OBIEE services, presentation service (OBIPS) throws the following error and is shutting down
[OBIPS] [ERROR:16] [] [saw.dms.conext.unwrap] [ecid: 004dfXFEGCYDGf9_zd9DiW0002qk000001,0:61] [tid: 1084406080] Failed to restore ctx from reference[[
File:executioncontext.cpp
Line:286
Location:
     saw.dms.conext.unwrap
     saw.threadpool
     saw.threads
ecid: 004dfXFEGCYDGf9_zd9DiW0002qk000001,0:61
ThreadID: 1084406080
All servers (Adminserver, Managedserver, Node Manager,) are up and running.
Did anyone encounter this issue before? Really appreciate your help
Thanks

I verified all the log file and also we didn't modify any config files after upgrade.
I Just restarted the presentation services from EM and everything is running fine now.
Thanks

Unable to start presentation services , in OBIEE 11g

Hi ,
Unable to start presentation services , in OBIEE 11g :
[2013-01-18T13:38:49.000+05:30] [OBIPS] [INCIDENT_ERROR:1] [] [saw.webextensionbase.init] [ecid: ] [tid: ] Invalid item /system/mktgcache/01HW447397/sawguidstate.[[
File:catalogimpl.cpp
Line:660
Location:
     saw.webextensionbase.init
     saw.sawserver
     saw.sawserver.initializesawserver
     saw.sawserver

Follow the steps below:
1.Shutdown all OBIEE services.
2.Replace the files sawguidstate and sawguidstate.atrin the location:
<Instance_Home>\instances\<instance_name>\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\catalog\<project>\root\system\mktgcache\<name>
with the same files from a backup or from another working instance.
3.Restart all OBIEE services.

OBIEE 11.1.6.2, Presentation Services is Down

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