Object key for object type WORKITEM is not generated

Hi experts,
I have a problem when I create a purchase requisition by workflow. This problem happens a client copy from production to quality system has been done.
The problem is that the object key for the object type WORKITEM is not generated. I check in transaction SWEL in quality system it displays the following data:
For the event data I have the following data:
Event Instance ID - 1099124
Object Type - BUS2105
Object key - 0120001588 (purchase requisition number)
Event - criadaoumodificada (createdorchanged)
For the Receiver Data I have the following data:
Receiver Type - WS99900003
Object Type (is not displayed)
Object Key (is empty)
Receiver FM - SWW_WI_CREATE_VIA_EVENT_IBF
RFC Destination - WORKFLOW_LOCAL_010
In the Receiver Data the object type is not displayed and the object key is not generated. In production system the object type is WORKITEM, and the object key is filled by a number of workitem.
Can anyone tell me why this happens?
Best regards,
Leonel

Hi Leonel,
as far as I remember, those fields are updated once the receiver function module was successfully processed. In your case, I'd suggest, that you ...
- Check the workflow local RFC destination (SM59, WORKFLOW_LOCAL_<client>)
- Check the workflow-user (SU01, User-ID WF-BATCH normally),
- Check for entries that stuck in the event processing (tRFC queue, transaction SM58).
- To verify the complete system, execute transaction SWU3. The section under "Runtime environment" should be marked green. (Ignore the red sign on definition environment).
- For a more extensive workflow runtime check, use the transaction SWUD (workflow diagnosis).
After all that, your problem might be solved, or at least you know, what's all okay
Best wishes,
Florin

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