Object spy on a pdf causes system freeze and reader crash

Hi,
When I try to spy on a a pdf the reader crashes, the Object spy freezes and I have to restart the machine to get back control.
It also makes IE8 crash if its an embeded pdf.
My configuration is QTP 11, IE8, XP, Adobe Reader 9.4 and the latest version of the tool kit.
It works fine if I try to run one of the sample test scripts that come with the tool kit.
The odd thing is that while I'm able do an Alt+Ctrl+Del and open the task manager I'm not able to do anything with it. It seems like the object spy has hijacked the mouse and wont let the system respond.
Does anyone have any suggestions?

Hi
We have lately found that due to some of our changes in Reader 10.1.2 release, the plugins have broken.
They still continue to work with Adobe Reader 10.1.0 and 10.1.1 ON ANY ENVIRONMENT WITH ANY QTP VERSION.
For the time being, before Adobe roll out a fix, we would suggest you not to upgrade the Adobe Reader versions.
Thanks and Regards

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John Ross4 wrote:
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Attached Files
CTSi.zip
(18.4 KB, 0 views)

Sorry but support doesn't monitor these discussion boards. Please use this email form to contact them.

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afrill,
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Can you use PDF Pack to open and read PDF files?

Can you use PDF Pack to open and read PDF files?

Hi Keith,
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I know this isn't really the right place to ask...
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Odd....

Safari causes system freeze during page load

Description:
I've been trying to figure this one out for a while now (about 2 weeks), without any luck. I've tried reading a couple of threads describing similar problems, but it looks like I've got something else going on here seeing as it affect the entire system. I appreciate any suggestion!
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So... I finally fixed it.
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Sounds like it's the computer itself not the player. Power issue of some sort. Does the player work correctly? I wouldn't be plugging it in that computer anymore till the problem gets solved. It may be the service pack. The Hp computers(desktops) that have AMD processors were having problems with that service pack update.

Object spy on a pdf causes system freeze and reader crash

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