Objects not changed after successful release of transport requests

Hi All,
We added  two free characteristics to a query and collected that query in a transport request in development.The request is released and imported successfully in quality.The problem we are facing now is that the two characteristics are not reflected in the query.But the hexadecimal numbers for the two characteristics are captured under the released transport request in Quality.
Could someone please help me out in solving this issue.............
Regards,
Shravani

Hi,
Thanks for the prompt reply.We have collected it through transport connection only.As I have mentioned in the thread import is successful ,hexadecimal number is present under the transport request but the changes are not present in the query.Could it be the problem with importing?...................
Regards,
Shravani

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