Obsolete and batch users can receive work items

Dear Experts,
Currently, we have found a problem that obsolete and batch users can receive work items by manual forwarding from someone. The roles and responsibilities of obsolete users were removed and users have been locked. For Batchuser, it's only created for some certain job with limited roles.
Could you help advise if this's a behavior of workflow or it's from some authorization problem? We have concern for business impact since no one is really handling work items and important messages are out of sight.
Thank you very much in advance.
Regards, Kae

Hello,
This is standard behaviour. It is even possible to send work items to users who do not yet exist (e.g. someone who is due to join the company).
The easiest way to workaround is to set up a substitution for any users that get locked and for background users. Personal substitutes can be maintained directly in table HRUS_D2, you could possibly write your own maintenance transaction for this if it is to be an ongoing issue.
Hope that helps,
Mike
Message was edited by:
        Mike Pokraka

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      &amp;lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&amp;gt;&amp;lt;p&amp;gt;
    $Context/Property[Type='WorkItem!System.WorkItem.Activity']/Area$
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     &amp;lt;tr&amp;gt;
      &amp;lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&amp;gt;&amp;lt;p&amp;gt;Created Date:&amp;lt;/p&amp;gt;&amp;lt;/td&amp;gt;
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     &amp;lt;tr&amp;gt;
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     &amp;lt;tr&amp;gt;
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     &amp;lt;tr&amp;gt;
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    I hope this helps
    Best wishes
    Michael Armstrong-Smith
    URL: http://learndiscoverer.com
    Blog: http://learndiscoverer.blogspot.com

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    is the approval flow working correctly without an added approver?
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    Veera,
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    Not only that, from NWBC, these types of work items can be successfully executed. The problem is that, the can not be executed from Portal.
    Please advise.
    Regards,
    Faisal

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