Obtaining hardware and signature support for AIP SSM-10

We have a 5510 which we have purchased an AIP SSM-10 card for the ASA which is already under a support contract. We now wish to add hardware maintenance for the new AIP SSM-10 card as well as signature updates. Our Cisco supplier will not confirm that we will receive signature updates with the hardware support though (we have been trying to get an answer from them since June or July now).
Could someone let us know what the correct part number is so we can ask for the specific option that will provide both hardware cover and signature updates.

i think this is what you need,
CON-SU1-AS1A1PK9
IPS SVC, AR NBD ASA5510-AIP10SP-K9
cisco smartnet support

Similar Messages

  • Signature Updates for AIP-SSM 10

    Hi all how can i obtain Signature Updates for AIP-SSM 10 where i am having 60 day trial license with me

    Here is the main file download page for the IPS sensors.
    Find the section for the version you are running and click on the Latest Signature Updates link to take to you to the download page for signature updates.
    You can then download which ever signature update you want.
    NOTE1: Each Signature Updates contains all signatures from previous Sig levels. So you only need to download the latest one.
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  • How to buy license? for AIP-SSM-10 ?

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    how to buy license? for AIP-SSM-10 ?
    1. CON-SU1-AS1A1PK9 this is Cisco SMARTnet Support for AIP-SSM-10
    2. do I need smartnet for ASA ?
    3. what is part number of license ?
    ASA5510test# session 1
    Opening command session with slot 1.
    Connected to slot 1. Escape character sequence is 'CTRL-^X'.
    login: cisco
    Password:
    ***NOTICE***
    This product contains cryptographic features and is subject to United States
    and local country laws governing import, export, transfer and use. Delivery
    of Cisco cryptographic products does not imply third-party authority to import,
    export, distribute or use encryption. Importers, exporters, distributors and
    users are responsible for compliance with U.S. and local country laws. By using
    this product you agree to comply with applicable laws and regulations. If you
    are unable to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
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    [email protected].
    ***LICENSE NOTICE***
    There is no license key installed on the SSM-IPS10.
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    signature set.  A valid license must be obtained in order to apply
    signature updates.  Please go to http://www.cisco.com/go/license
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    Host:
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    Signature Definition:
        Signature Update    S399.0                   2009-05-06
        Virus Update        V1.4                     2007-03-02
    OS Version:             2.4.30-IDS-smp-bigphys
    Platform:               ASA-SSM-10
    Serial Number:          ........
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    Using 655507456 out of 1032499200 bytes of available memory (63% usage)
    application-data is using 39.7M out of 166.8M bytes of available disk space (25%
    usage)
    boot is using 37.6M out of 68.6M bytes of available disk space (58% usage)
    MainApp          N-NUBRA_2009_JUL_15_01_10_6_0_5_57   (Ipsbuild)   2009-07-15T01
    :15:08-0500   Running
    AnalysisEngine   N-NUBRA_2009_JUL_15_01_10_6_0_5_57   (Ipsbuild)   2009-07-15T01
    :15:08-0500   Running
    CLI              N-NUBRA_2009_JUL_15_01_10_6_0_5_57   (Ipsbuild)   2009-07-15T01
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    Upgrade History:
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    sensor#

    Hi,
    CON-SU1-AS2A10K9 contract if for ASA+IPS bundle. If AIP-SSM-10 ws purchased as a spare the contract would be CON-SU1-ASIP10K9.
    I am not sure whether or not this Cisco Service for IPS contract can be  used to cover just the AIP-SSM-10 if it was purchased as part of a  Bundle instead of a Spare.
    I would recommend that you check with your Cisco reseller or Cisco  Sales Representative.
    Sourav

  • How to generate license for AIP-SSM without PAK-number?

    Hello! I’m sorry for my English. I have a problem with generating license for AIP-SSM. My contract with SMARTnet service is activated, but I don’t have a PAK-number. How I can generate a license for updating my module?

    Alternatively you can always write an email to [email protected] with your serial number and they should be able to provide you the license for any cisco device.
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    How can I view the current signature version on AIP-SSM via GUI. Via CLI I can see it on 'show version' output.
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    Whining and ranting about how iMacs can't do this or iMacs/orMacs can't do that is not going to get you a lot of help here.
    Your "I love my MAC" is typical of the ever ubiquitous PC whiner.
    If your video work needs were that computer intensive and critical , you should've done some online research and you should have budgeted for a Mac Pro.
    Mac Pros are completely expandable and upgradeable unlike the iMac.
    Mac Pros have much more faster and more CPU cores than the iMac line.
    iMac line is limited to CPUs with 8 cores. The Mac Pros, I believe, are up to 16 core CPUs, now.
    The Mac Pros can have their GPU upgraded and you even add/expand to use specialty audio/video cards.
    Mac Pros are the defacto standard for real video work.
    iMacs, even the high end model, is not really designed to do really heavy and intensive video work.
    iMacs do do video creation and editing. Just not on the level that is needed from a more "Pro" computer.
    It seems to me you are asking your iMac to do more than it was originally designed for, in terms of professional video editing.
    You get a lot more out of a Mac Pro than an iMac for any real serious video, CGI or animation work.
    You just didn't want to spend that much cash on one.
    iMacs are not user upgradeable or friendly to user upgrades at all!!!
    If you purchased a Mac Pro, you could've had that better, faster HD, better faster SSDs.
    That said, I can offer no real help to but because of the nature of your post and the fact you just simply annoyed me, I feel some advice and explanations are in order
    First off, you picked Adobe video editing software suite as your video creation software on the Mac.  It's no secret to long-time video content creators on the Mac that Adobe products, especially those for video creation and editing are very user unfriendly on the Mac. Even though Macs are supported from Adobe, Adobe for a long time has treated the Mac and Mac users as second class citizens.
    Before purchasing and installing Adobe Premiere, did you even check Adobe's site for the preferred system hardware and software requirements? Hmmm?
    This is why you should KNOW what software you are going to be running on a computer first then research what computer make and model will run said software.
    That's why Apple has its own apps like Aoerture, Logic and Final Cut.
    Despite your ignorance in this matter, Final Cut Pro X is alive and doing well, thank you, and using this software on your iMac would kick Adobe Premier in the you know whats.
    Final Cut Pro X is a complete video solution for and completely designed around the Mac.
    Why are you using USB 2.0 connections for video work when you have a perfectly good FireWire 800 connection.
    In case you are not aware, FireWire 800 is called so because it has a max throughput of 800 Mbps.
    Your 2011 iMac can take up to 32 GBs of RAM. Not just 16 GBs.
    This changed when the 2010 model iMacs came out.
    Blu-ray? I believe you can buy external Blu-ray writers that work with Mac using said FW800 connection.
    So you cite one movie and one videographer using Adobe Premier for your premise that Final Cut is dead in Hollywood?
    Your argument that Apple locks you into everything in their world can be countered by saying Windows and Windows PCs lock you into the Windows world. What's your point?
    Apple is not discontinuing their computers platforms any time soon.
    All you are regurgitating is rumor. Probably from all of the PC crowd.
    iMacs and professional desktop Macs are not going anywhere.
    Currently, Apple is the only desktop/laptop computer maker that is still making a profit on their Macs and increasing their market share percentages for the last 5 years during which the PC market has continually slumped/dropped in its market share.

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