OCM exam issue

Moderators,
I am not sure if this is the correct place to ask my query but i have searched extensively on oracle website but didn't get any information on that.My query is
I was in talks with oracle executive for the past one month and finally booked my OCM 10g exam in India for 25th and 26th of October 2010.I didn't get any confirmation from oracle regarding the booking of exam till today 22nd of October 2010.I was given a confirmed date of exam by executive. The exam is in some other city and i have to take a flight to reach there.The oracle executive who took the payment from me is not picking up the phone nor replying my phone calls for the past 1 week.I called another executive at the local oracle office. He confirmed that such exam is not being conducted on 25th and 26th.The oracle executive knows my cell phone number and is not picking up my calls. When i called from some other number, she picked up the call and started giving me excuses. At the last hour, i have to cancel my flight. I can't say how much mental tension and harassment i have received apart from financial loss. I am shocked that these kind of people do exist in sales department of a renowned company.The sales executive didn't bother to book the exam even after taking exam fee but confirmed me the dates.I was not even given the 2nd point of escalation to discuss this issue.I have all the mail communication with the oracle executive and want to escalate this issue. Could anyone please let me know the department within oracle that looks into this kind of issues?
Thanks
Rishi
Edited by: user11970591 on Oct 22, 2010 4:38 AM

user11970591 wrote:
Moderators,
I am not sure if this is the correct place to ask my query but i have searched extensively on oracle website but didn't get any information on that.My query is
I was in talks with oracle executive for the past one month and finally booked my OCM 10g exam in India for 25th and 26th of October 2010.I didn't get any confirmation from oracle regarding the booking of exam till today 22nd of October 2010.I was given a confirmed date of exam by executive. The exam is in some other city and i have to take a flight to reach there.The oracle executive who took the payment from me is not picking up the phone nor replying my phone calls for the past 1 week.I called another executive at the local oracle office. He confirmed that such exam is not being conducted on 25th and 26th.The oracle executive knows my cell phone number and is not picking up my calls. When i called from some other number, she picked up the call and started giving me excuses. At the last hour, i have to cancel my flight. I can't say how much mental tension and harassment i have received apart from financial loss. I am shocked that these kind of people do exist in sales department of a renowned company.The sales executive didn't bother to book the exam even after taking exam fee but confirmed me the dates.I was not even given the 2nd point of escalation to discuss this issue.I have all the mail communication with the oracle executive and want to escalate this issue. Could anyone please let me know the department within oracle that looks into this kind of issues?
Thanks
Rishi
Edited by: user11970591 on Oct 22, 2010 4:38 AM- Please be aware i suspect there is high risk you may have been the victim of fraud of some bad people pretending to be from Oracle.
- As in most countries, but perhaps particularly in India and some other countries, there exist a small number of dishonourable individuals who will happily part people from their money and not give the required service in return.
I would not advise putting full details on the forum , but if you get no satisfaction from the previous email address for oracle education india (give them chance to respond .. and remember it is the weekend ) ... then write full dates and phone numbers in an email to the ocpfraud_ww@oracle cc'd to [email protected] just in case there is an extreme case of incompetence or fraud going on.
- However some aspects of your post do worry me ..... for example if i was booking an Oracle OCM exam .... (which i cant 'cos i've not attended pre-req courses and i'd fail the thing anyway) .... i somehow wouldn't expect to be talking to an Oracle executive about it. I would also wonder why you've just needed to register with OTN yesterday ... there can be good reasons for this ..... but for an OCM candidate it is high probability indicator that something is wrong.

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