ODC Import Server - Working with emailed read only files

When running the ODC import server as a service or as an application we sometimes get users that send us emails with "read only" attachements. ODC will get stuck on these emails becasue excel will prompt to open the read only file.
Is there a way we can easily get around this problem? Is there an ODC setting or an Excel setting that I can use to always open all excel documents?
Data_Bitz

You are missing an indexing step, which can't be done automatically without the Recognition server (or manual indexing). ODC manual explains briefly on the 34th page:
Import Server, which imports images and other electronic documents directly into Capture from sources such as email, FTP sites, network folders, list files, and fax providers. As images and electronic documents are imported, they are converted into Capture batches where they can be indexed using Index or Recognition Server and then committed.
I use import server only for importing network folder scans and assigning them to the appropriate batch for manual indexing, so can't give you an elaborated advice.
Regards,
Boris
Edited by: tombo on 2011.09.14 01:21

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