Odd 4S Reception Issue

Hi. I've just upgraded from an iPhone 4 to 4S (iOS 6.0.1). With my old phone, I could make calls in my house with no problem. Signal was only two bars (3G), but calls were clear and I never got complaints about call quality. New phone shows the same 2 bars (but says 4G not 3G). And here's the odd thing: the calls are sounding perfectly clear to me (no static, no voice cutting out) but people on the other end are saying reception is bad and they can't hear me, that I sound really faint and cut out. This has happened with multiple people - some on land lines, some on cell phones.
Any ideas what could be causing this? I have tried restarting my phone and resetting the Network Settings. Phone is working normally other than the call issues. Thanks.
-- Jill
Oh, AT&T is my carrier (for both old and new phones).

I just finished chatting with AT&T. They said there are several towers with "issues" in my area and that full service would be restored as soon as possible. So I guess I'll sit tight and hope that things improve!

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Re: Reception issues

were now experiencing the same issue. No recption in the house. We were going to dump verizon but can't take phones to ATT and in no mood to buy all new phones.
Branched from: Reception issues
Message was edited by: Admin Moderator

You are right, nobody knows when the next iPhone will be released. Odds are almost certainly not before WWDC in June (WWDC is June 6-10) and that has been a popular forum for Apple to announce new stuff.
Also keep in mind that at least a few news stories have said to be prepared for the next iPhone to, possibly, be delayed due to parts shortages coming out of Japan (I believe they get batteries, screens and Flash RAM from Japanese sources, many of whom have already experienced production delays or disruptions due to things like power outages).

4G LTE data reception issue in area of work building

Hi, I'm having a data reception issue in a certain area at work. The signal indicator at the upper right of the homescreen shows "4GLTE" but this is clearly inaccurate since I am not able to navigate to websites or send/receive multimedia messages. If I move ~30 feet east in the building, the reception is restored. Two people with iPhone 5 devices have the same issue. However, the Verizon iPhone 5 allows you to turn off LTE. Once this was done and the signal fell back to 3G, reception was restored, albeit with slower speeds, but at least reception wasn't completely blocked. I understand 4G is not available in all areas, but in this case, the phone is not automatically switching to 3G and there is no workaround because there is no option to turn off LTE on the Z10. In the "Settings" -> "Network Connections" -> "Mobile Network" -> "Network Technology" dropdown, the only values are:
UMTS/GSM (when I switch to this, no networks are found)
Global (the current selection)
LTE/CDMA
This is a big problem for me because for 8+ hours in the day I can't receive MMS messages or navigate to websites.

Hi, Nate650,
Sorry to hear about your problem with 4G. First, let me ask, have you updated your Z10 to the latest official software version? I had a similar problem with my Z10. After about an hour on the phone with CS, we figured out it was a problem with the tower near me. The problem was fixed by VZW and I have not had connection issues. You are right, though, about the Z10 falling back to 3G. Mine did before the update but not since.
Doc

Any other ideas on the reception issue?

I am wanting to ask if anyone else has any other ideas on fixing the reception issue?
I just got off the phone with an Apple "Supervisor". He agreed with me that the software update will only correctly display AT&T's signal that I am getting. He agreed that it will NOT remedy the dropped calls that alot of us are now getting with the use of the new iPhone 4. He also agreed that I either need to hold the phone differently or pay extra money either to Apple or to another manufacturer for a case that I have never used on previous iPhones.
So, I am not going to return my beautiful new iPhone 4, but I do want to find out if anyone else has found anything else to remedy this problem without doing anything listed above. I am not trying to beat a dead horse, but I am tired of dealing with the big corporation that Apple has become. The same corporation that now, only cares about the number of iPhones and "Bumpers" sold as opposed to the customers satisfaction that purchased their iPhones.
Message was edited by: Denverk1972
Message was edited by: Denverk1972

I don't have any problems either, with or without the bumpers on... it would be nice if ATT had mentioned where in particular their network was having the issues... also I've seen a lot of reports from the UK re the reception problems and one carrier's sim card (which is slightly too big and is shorting the antenna) seems to be the culprit in some cases...
AT&T's statement is below
"AT&T has come through with a statement on reports the company has been capping upload speeds for iPhone users.
In a statement we first spotted through D: All Things Digital, AT&T is describing the problem as one pertaining to a software issue.
AT&T informs that a software defect some Alcatel-Lucent equipment has been crippling 3G HSUPA performance, and says that vendor is working on a repair, though a schedule isn’t forthcoming just right now.
AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable
wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices."

Nice updates/fixes but what about the reception issue?

Don't want to beat a proverbial dead horse, but what about making the IPhone 4 a better receiver of calls? My 3Gs was the BEST phone I ever owned. I rarely had a dropped call, I was able to make and receive calls in places where no phone I had owned previously could. When I read that this phone had the best reception of any IPhone (according to Apple) I went and made the switch. Yes, I read many posts where folks say just that, great phone. I am on IPhone 4 number three and all have been plagued with reception issues, thought the first two were worse than this one. I go to the same locations every day and the 3Gs sent and received calls remarkably better. Just sayin.....

n2speed125 wrote:
What ps issue? I have none!! The reception issue is real and I lose signal in places where my 3GS would not.. I can hold my 3gs any way I like and still use the internet.. While using my iPhone 4 in the same place, all I get is the spinning wheel of death and it does not connect.. I've had the bumper on it since I got it and while it may help a little, it does NOT make the issue disappear..
Just because an issue doesn't effect YOUR phone, doesn't mean it's not an issue for others..
if you are not using a case then you are just ... idk... slow or something.
because apple put the antenna on the outside of the phone it is easier to attenuate the signal but it also gives much better reception. i have not dropped one call on my iphone 4... i was dropping tons of calls on my 3Gs and i am in the same area.
i have tried to attenuate the signal on my phone and cannot with the case on no matter how i hold it. if i take the case off and hold the sweet spot it drops like crazy. maybe your bumper isn't covering the antenna well enough.
i got the incipio NGP for 19 bucks at walmart. if you put that case on and still have the issue then i think you are totally full of cr@p.
Message was edited by: himoura

4s reception issues

got reception issues on my iphone 4s. At places, it keeps dropping the reception, then after 5 seconds, it comes back with full bars. Also, when I go underground (99% of the time) it keeps showing I have 1 bar of reception, when I come back out, it takes a couple of minutes to pick up the signal again. I keep having to go into airplane mode all the time to get the signal again.
I know this isn't my sim or my provider as I've borrowed a samsung galaxy 2 and I don't have any issues there.
Is there any way to fix this? It's really annoying.
I'm on ios 5.1

I'm having similar problems w/ my 4s. Have you discovered any remedies that make reception better, stronger?
JP Bressieux

I have a new iPad wifi tablet and I am having connectivity/reception issues does anyone know if Apple knows about tis problem and if they plan on resolving this issue? Anyone else have this problem?

New iPad having wifi reception issues. Anyone know if Apple is aware of this issue and are they going to do something to address this problem with my $599+ piece of garbage? Thanks. Received this tablet on March 16th.

Uh...there's a thread just three above your post with over 800 posts on this topic. Read through it and you may see some ideas which may help you.......Since you didn't even look for similar threads, here's a link to the main topic on this........https://discussions.apple.com/thread/3812929?tstart=0

Does The iPhone 4 Still Have The Reception Issue

hey guys i wanna know does the iphone 4 still have the "Death Grip" which is the reception issue (antenna issue) with iphone 4 when u hold ur hand (or fingers) near the antennas and the reception goes down to like 1 bar (n sometimes makes it go to no service).
i think someone said they have made newer models of the iphone 4 what have fixed it but i am not 100% sure
have they fixed it if i buy an iphone 4 now or does it still have the reception issue
here is what it is if u dont know what the reception issue is : http://www.youtube.com/watch?v=-ixIHyEPO5g

My blackberry still has the reception / antenna issue. And always has. In fact, it is so bad that I can terminate the connection if I hold the phone with my head and shoulder.
My iPhone 4 (not s) on the other hand has never been a problem for me.
A lot of noise—not much benefit. However Apple did apply new engineering to the problem—which is great!
-Alan

New Airport Extreme802.11n &Very Odd Network&Computer Issues

Hi,
We Replaced a D-Link DGL4300 802.11G and a Airport Express M9470LL/A with the most current Airport Extreme Base Station 802.11N 2.4Ghz and 5.0Ghz Dual Band and a Airport Express 802.11N (to use with a Shared USB HP1022 Laser Jet Printer. I have contacted Apple Tech Support once regarding setup and mentioned this other ? strange issue(s)
We have broadband cable that goes to a Motorola SB5101(meets ISP specs) then Ethernet cable
from Cable Modem to Wan Port on Airport Extreme. We have multiple computers all with wireless capability 1) Imac 800mhz 874 mb ram 802.11bAirport Card 2) eMac 1.0 Ghz 1gb ram Airport Extreme 802.11bWireless Card
3) eMac 1.25 Ghz 1.0gb ram and a Airport Extreme 802.11bWireless Card* all running OSX Panther 10.3.9 *and each with 802.11B wireless cards 4) Macbook Pro bought Dec 2009 running Snow Leopard 4gb ram and 250gb HDand 802.11n wireless card 5) HP Tower xw4550 running Win XP Pro SP3 4gb ram 500GB HD and a 802.11G wireless card 6) Dell Mini Net Book running Win XP Home SP3 1ghz 1gb ram 150 GB HD and a
802.11n wireless card.
At first tried setting up the Airport Extreme with the Dell Mini as it met specs and (as of Yesterday) the Mac Book Pro is with one of our children at college but was able to set up setting up the Airport Utility and Hardware for both Peripheral Devices with the Mac Book Pro.
Then things got odd. All the computers were online (as well as two wireless "Live" capable gaming systems XBox360 and Sony PS3 , I did not check my eMac until the next day
and when I woke it from sleep (or started it) I got "You need to restart your computer"
? Kernel Panic , I ran Disk Utility, Tech Tool Deluxe, Apple Hardware Test and even Applejack. no change and while permissions were repaired Tech Tool Deluxe and The Apple Hardware Test showed no faults with anything, Tried PRAM. restart etc, then we had the other eMac 1.0ghz which has been unused since the Mac Book Pro arrived as a gift, Plugged it in , started it up, and got online, no black screen, even checked and responded to email, then restarted the (2nd eMac 1.0ghz) and the "You need to restart your computer screen came up!) once seems oh maybe, possibly its crashed, or dying out
but two side by side, No Way! , so we then isolated electrical outlets, to the extent with a 100 foot extension cord outside on our back breezeway, same thing. We even went and bought a new battery and tried it in both , no change, * Was able to shut off the airport card in safe mode, restarted and it functioned as a normal computer with airport extreme card off
*same with the 1.0ghz emac airport card off and restart and functions as a computer but no online access. We then moved one close to the Airport Extreme and hooked up by ethernet and changed the settings and Bingo no Kernel Panic Like screen and can get online, tried the other same thing! So currently the two eMacs sit side by side and we bought a long ethernet cord and it works on the table where it originally was,
I did mention this to the Apple Technician that called from Apple regarding a setup issue (as have 90 days telephone support) and he said *That there have been reports of where there are with a Guest Network (we had one set up and He had us remove it as He asked if we really needed it and I said no AND also with networks with computers with wireless cards 802.11b
and 802.11g computers on a network with the802.11n computers and a 802.11n Airport Extreme, he could not explain it any further, he suggested a possible 3rd party software incompatibilty : recent download (but have not done any on the 1.25ghz eMac and the 1.0ghz has been shut
off since Dec 2009. I am baffled , my Wife and I were seriously considering buying a new Imac to replace the 1.25ghz after the Black screen showed up, but when the other one did the same, and did the trouble shooting and then the ethernet connect we saved ourselves a lot of money (t would be nice to have a new Imac but $$ is not there)
and in the past week now (could be our ISP) our Internet connection has dropped off 4 times usually for 30-45 minutes but Friday 8-20-10 it was over 3 hours (yet our Cable TV came in) I will contact our ISP who handles both the broadband about the outages
and our cable TV has been fuzzy -grainy at times, I called Them Friday and their were no outages in our area (system wide) Now though (except with Win XP) that is our access to the Airport Extreme and Utility (it blinks orange off and on when the internet is down) the Airport Express has stayed green each time. I will contact Apple also as ?
is it the Airport Extreme (but its intermittent) channels are set to automatically if thats helpful data rather than set to a specific channel, its fairly rural where we live
I thought of buying Tiger but saw the extreme prices and I called Apple per a recent Apple Thread they did not have Tiger Retail(nor did I expect then to) but after discussing
the Emacs they said why pay so much for Tiger (and a lot are used) they said and went over both eMacs specs and I checked in detail online and called them back as it was in a "card hold" and bought Leopard 10.5.6 (as min of 512 ram, DVD drive (have a combo -drive) and a Power PCG4 which both are and I am now getting unused (non System) data off the eMac and backing it up as well and its job will be to be able to access the Airport Utility (Apple OSX Leopard 10.5.6 was $129.00 plus tax free shipping and it arrived yesterday so if settings need changed can do that (with Win XP the Airport Utility
was so different and after about 4 hours and no progress I stopped and switched to he Laptop the next day!
Has anyone experienced anything like this, I read up on both peripherals before buying and called as well to the Apple Online Store to make sure we could 1) set it up and 2) all computers specs were met to be able to a)use the network for online use and b)as well as shared printing from any and all computers and they do meet the specifications
* one last item , my Wife's Imac is also on via Ethernet, It asked for a WEP password and that was not a option in the Airport Utility set up ,only WPA-WPA2 Personal password-Security configuration
so She is not on wirelessly (though I know She has been as in the past, Her Imac was on a desk in the foyer ) That may have been with the 802.11b Apple Airport white dome and not the D-Link 802.11G router of which we had a lot of configuration issues
*I could be wrong and will read up on her specs via the Mac Tracker application or online
Many Thanks, Its so odd I did not want to leave out data etc but its a *long post and I apologize for that, I hope some one can send some light on this. On a positive avoided buying a new computer!
but makes no sense (at least to us)!
ambienttales
Imac 800mhz 874mb ram 17"LCD screen OSX 10.3.9 Airport Card
eMac1.0ghz 1.0gb ram OSX 10.3.9 802.11b Airport Extreme Card
eMac 1.25ghz 1.0 gb ram OSX 10.3.9 802.11b Airport Extreme Care
Mac Book Pro Bought new Dec 2009 4gb ram 250GB HD OSX 10.6.x Snow Leopard 802.11n Wireless Card
HP xw4550 Tower 4gb ram 500gb HD Win XP Pro SP3 802.11g wireless card
Dell Mini Net book 1ghz 1GB ram 150GB HD Win XP Home SP3 802.11N wireless care
HP 1022 Laser Jet Printer for shared network printing
Airport Extreme 802.11n Dual Band 2.4ghz and 5.0 ghz
Airport Express 802.11 (to use with HP Laser Jet Printer for shared network printing
Motorola docsis 2 Surfboard Cable Modem SB5101

I too have a MacBook Pro (running OS X 10.6.6) and a PowerBook G4 (1.67 GHz, OS X 10.4.11) and an AirPort Extreme 802.11n. I configured the new AirPort Extreme Base Station N last week using the MacBook Pro and the PowerBook can no longer operate with AirPort on (Restart Computer message). A rep at the Genius Bar indicated that WPA2 encryption might interfere with the G4?? He recommended setting up WEP encryption, this is no longer an option using the AirPort setup assistant.
It would be very helpful to know how this original post was resolved. The G4 SHOULD be able to work with the AirPort Extreme 802.11n in theory, right??

Odd Run As issue with Windows 8.1 - Run As domain administrator not working

I'm having an odd issue on a Windows 8.1 laptop. I log in with my standard account, but want to open things like group policy management with my special separate domain admin account. so I press shift, right click, run as a different user - fill in my username
and password and get an access denied message. I verified I was using the right account info, verified UAC was turned off. I can run it as my non-domain admin account but of course I don't have access to everything. In the event viewer, I'm getting these messages:
Application log:
svchost (1648) SRUJet: An attempt to open the file "C:\Windows\system32\SRU\SRU.log" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8).
This and a few other similar messages show up in the application log, over and over again.
Also the Application log has a couple of these, showing up only when I try to open as the domain admin account:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. No user action is required.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-1856965257-1504725669-3833077565-143885_Classes:
Process 1072 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1856965257-1504725669-3833077565-143885_CLASSES
Any help would be greatly appreciated. I'm at a complete loss.
As a quick edit - I also am not out of space on the hard drive, I have many gigs on my partition left.

Hi,
This issue may occur if you do not have the appropriate permissions assigned to the folder.
Please make sure you have the sufficient permission to access the folder:
logon with that domain admin account to check if you could access that file.
If it works fine, logon with that domain standard user account do it again.
In addition, why didn't you run as administrator directly(don't use
Run as different user)?
Karen Hu
TechNet Community Support

Bluetooth reception issue

Usually bluetooth works ok; but recently; when using my Sony BT22 headphones on my iphone 4 for simple bluetooth reception; the signal would cut out every time I put the phone in my back pocket. I traced it to a weak signal would I could interrupt when I put my hand over the top of the phone. (I have a speck candyshell case) But the problem did not occur in my car for some reason. I'm stumped. Is it that the headset just had a low battery? A phone prob? A case problem? Interference from a grocery store security system?
Any ideas?
thx

Perhaps a solution is an iphone update that boosts the signal?
Sony tech support says this for my phones:
Thank you for contacting Sony Support.
I'm sorry that there is distorted sound from the Bluetooth stereo headset. Based on the information you've provided, I suggest that try the following steps to troubleshoot the issue.
1. Ensure that this unit is not receiving interference from a wireless LAN, other 2.4 GHz wireless device, or microwave oven.
2. check that the volume of the unit is not set too low.
3. Turn up the volume on the connected device if necessary.
4. Pair this unit and Bluetooth device again.
5. If the issue persist, reset the unit. Pairing information is not deleted by this operation. Insert a small pin, etc, into the hole, and push until you feel a click and check the operation.
Thank you for your time.
The Sony Email Response Team
C2AE
Vincent

Odd file access issues OES 11 SP1

Hello,
We're running a VMWare ESXi 5.1 cluster. On that we have an OES 11 cluster managing groupwise/iprint/nss/dhcp/dns services. Over the summer we updated to SP1 on the OES side.
This school year we have seen some odd issues, particularly with our NSS volumes. Occasionally, some users will report that they can't see their home directory or other shared folders. I actually had one user opening up a shared folder for our high school and was seeing a shared folder for a completely different school. If you created a new folder, it put it in the proper share. So, very weird behavior. Generally a client reboot fixes the issues, but it's becoming common enough that I feel there is some underlying issue.
Any thoughts about what could be causing this? I'm not even sure where to look as far as logs go when we see the problem.
-Ian

You've patched up SLES and OES to the current patch level? What client OS and protocol is in use? What Novell client version, if any?

Odd Airport Extreme Issues

Hi I'm new to these discussion boards but I was wondering if someone could possibly help me with some airport issues I've been having. My roommate and I both share use an Extreme with Comcast and as far as internet goes everything is great. However outside of that it has issues with my different devices. My main complaint that I would want to be fixed the most is the issue of my PS3. When I hook up my Playstation to the base station it recognizes everything fine and goes through all the steps without an issue. When I go to test the connect though it fails when it tries to connect to the Playstation Network. I know this is an issue with the Airport cause I have the same setup at another house with a different router and have no problems. The reason I find it odd though is because it will randomly work at the most random of times. If someone could help me that would be wonderful since I've been having to live with this for almost 10 months now

+I typically do adjustments to the configuration file via wireless. Do you recommend that I only use a hard-wire connection to adjust the configuration file?+
My preference is to do any configuration changes this way and I advise users to use this method, but if wireless works reliably, there's no reason to change.
Have you checked the disk for errors using Disk Utility?
Are you using a powered USB hub with the drive? The USB port on the AirPort Extreme does not supply enough current for a number of hard drives.
FAT 32 can't handle single file sizes larger than 4 GB, so that may be something to check as well.
You are correct that Time Machine can't be used on the FAT 32 formatted disk.

Really odd First Launch issues

Hello All,
I am having som really, really odd issues with my PowerMac G4...
Everytime I start-up from a cold boot (I turn it off during the night...) I return in the morning, and it can't see my network!
I usually just restart again, and everything is fine.... but last friday, I had to fight with it for close to an hour to get it back working.
No patches have been applied, no setting have been changed, it's on a APC UPS system.. it is just used as a workstation...(graphical work)
It is running 10.3.9... (and has been since it was available, this issue has been going on for about a month now)
Any clues to this slightly aggrivating problem?
I don't really want to get a new Desktop until a Commercial MacIntel machine is available.
Thanks!!!

Hi Gabriel!
Why turn it off? Leave it on all night since OS X runs maintenence on the computer during the night. This could be part of problem . I would also suggest booting up from the install disk and running disk utility from it and repairing permissions.
Also, is it possible your APC UPS system is getting turned off at night too? Perhaps the battery is going bad and just needs replacing?
Good Luck!
G4 Dual 450Mhz; 512mb Ram; 40 & 13 gb HD's;Epson 1640; Pioneer DVR-110 DVD/RW Mac OS X (10.4.4) BeigeG3/300MT(B) Mac OS 9.2.2; & a Compaq S4300NX;XPsp2;1.5g Ram

Odd Word 2011 issue

I have an odd issue with Office 2011. At the beginning of sessions, I can tell Word, other office programs, or adobe to share email as attachment, and they will correctly open Outlook and open a new mail with the current word document, powerpoint or whatever it is, attached. At some point during a longer session on my MacBook Air, however, this ceases to work, and the application either hangs, or generates - after a fair bit of thinking - an error message that "Word was unable to mail your document." (or Powerpoint etc.)
I can imagine this is a memory issue or memory leak, but short of rebooting, have not found a solution. Closing and reopening outlook does not solve the problem. Nor does closing other big memory use programs. Outlook continues to function, so, for example, I can compose a mail and attach a saved document to it and send that ok. But I cannot send from another application via outlook. It's clear the other apps know that Outlook should be the mail handler, since Word, for example, shifts the focus to Outlook, but then the process goes no further.
As I say when I reboot, the system works properly.
thanks for any advice.
Mark

Post here:
http://www.microsoft.com/mac/support

Odd 4S Reception Issue

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