Odd error message when attempting installation of iTunes 8

When I try to install the iTunes 8 (the most recent version), I get an odd error message and am unable to successfully complete the installation. This is the message:
Could not access network location
%USERPROFILE%\Start Menu\Programs\Startup\
This message is then followed by Retry or Cancel; Retry has not worked at all with the same error message popping up. There is no error number that I can see. After I finally hit cancel out of frustration, this message shows up:
The installation of QuickTime did not complete successfully. iTunes requires QuickTime.
I think that the first message occurs during the program's attempt to do QuickTime before the iTunes. I tried downloading and upgrading QuickTime separately, but that was also unsuccessful. I do now have an earlier version of QuickTime on my computer, but that is only because I recently added some software (Rosetta Stone to be exact) that requires the 5.0 version and downloads it automatically. I also have tried the troubleshooting tips on the Apple site.
My computer is a Dell, with Windows XP Home Edition. I do have the second Service Pack from Microsoft, and should have all of the latest updates. Please help! I'm getting really frustrated with my computer and have no idea on what to do next.

When you get a message about not being able to access a network location you usually need the Microsoft installer cleanup utility.
Here is a method:
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Similar Messages

  • TS3212 I have removed my pop-up blocker completely and still receive the following error message when attempting to download iTunes:  "The file was blocked because it does not have a valid digital signature that verifies its publisher".....any ideas?

    have removed my pop-up blocker completely and still receive the following error message when attempting to download iTunes:  "The file was blocked because it does not have a valid digital signature that verifies its publisher".....any ideas?

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Error message when attempting to install itunes    0x80070BC9

    Error message when attempting install of itunes   0x80070BC9

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Getting error message when attempting to access iTunes store. UNknow error occurred (0x800903318). make sure your netwrok connection is active.

    In iTunes software get error message when attempting to access iTunes Store. Could not connect. Unknown error occurred (0xx800903318). Make sure your network connection is active and try again...NG

    Hello there,
    Thanks for using Apple Support Communities.
    Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
    Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
    Cheers,
    Alex H.

  • Receive "Access Denied" error message when attempting to install iTunes

    Receive "Access Denied" error message when attempting to install iTunes. 

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I am getting a runtime error message when attempting to install iTunes.

    When attempting to install iTunes I keep getting a Runtime Error! message under the Microsoft Visual C++ Runtime Library.  Anyone have this same issue and an idea on how to remedy?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Error message when attempting to open iTunes

    Hi everyone,
    I had an outdated version of iTunes installed and I tried to update it for the newest version, but I had lots of problems regarding disk space so I installed the earlier version again to try and reverse what I'd done. Now, all my music is still there (and my library) but when I attempt to open iTunes I get an error message that says 'Choose Library...' and no matter what I do, I can't open iTunes.
    Has anyone had this problem before? I'm on Windows XP.
    Thanks,
    li0n4

    You could try a repair, rather than a reinstall.
    Start > Control Panel > Add/Remove Programs
    Find itunes in the list and press change, then repair.

  • Odd error message when attempting to start up iTunes

    Whenever I attempt to start up iTunes it tells me
    "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes."
    It was working fine 30 minutes ago and I have the latest version installed. Can someone help me?

    Try to completely remove iTunes/Quicktime then reinstall. Instructions on how to remove http://docs.info.apple.com/article.html?artnum=93698

  • TS3694 Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

    Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.

    The issue you are experiencing is with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. 

  • How to correct Runtime error R6034 when attempting to update iTunes on PC?

    How to correct Runtime error R6034 when attempting to update iTunes on PC?

    Hey ievafromsa,
    Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

    I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
    tt2

  • Why do I get an error message when attempting to download music into a project in Ellements 13?

    Why do I get an error message when attempting to download music into a project in Ellements 13?

    cornman30
    What computer operating system?
    And, where is the music coming from, iTunes? If so, that is a known problem with Premiere Elements (just about any version).
    The answer has been to convert the iTunes music to the wav version in iTunes.
    The following is the iTunes' document how to.
    iTunes: How to convert a song to a different file format - Apple Support
    Any questions, please do not hesitate to ask.
    If other than above, please supply more details to help us help you.
    Thank you.
    ATR

  • I got the following error message when attempting to complete the questionn

    Hello Expert,
                       I am facing following error message when attempting to coplete my questionnaire via portal "Could not create JCOClientConnection for logical System: HSS_MODELDATA_DEST - Model: class com.shell.oh.oh.medapp.model.MedAppointmentRFCModel. Please assure that you have configured the RFC connections and/or logical system name properly for this model!
    << OLE Object: Picture (Device Independent Bitmap) >>      Could not create JCOClientConnection for logical System: HSS_MODELDATA_DEST - Model: class com.shell.oh.oh.medapp.model.MedAppointmentRFCModel. Please assure that you have configured the RFC connections and/or logical system name properly for this model!
    Please advice....
    Bhuwan

    There are several threads about the 0xFFFE7958 error. So far there is no answer for the problem. I have contacted iTunes support twice about the problem and other than "we will get back to you..." I have received no support. The best part is that they charged me for this. How about a refund or something?

  • Help ....Error message when trying to open itunes 11 after installing..cant solve it !!!

    Keep getting an error message when trying to open iTunes 11 after installing...running Windows ...have tried most fixes ...message says ...iTunes.exe - Bad Image ...iTunes c:\Program Files(x86)\Common Files\Apple Apple Application Support\CoreADI.dll is not designed to run on Windows or it contains an error .....
    Also when iTunes first opesn after installing ....the message come up that says "A required iTunes component is not installed .please repair or reinstalll iTunes (-45075)"
    Have repaired , reinstalled , created and used a restore point etc etc
    How do I fix this !!! Please

    ...iTunes.exe - Bad Image ...iTunes c:\Program Files(x86)\Common Files\Apple Apple Application Support\CoreADI.dll is not designed to run on Windows or it contains an error .....
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • Error message when attempting to view the video.

    When attempting to watch a video posted to Facebook or on a forum, I get an error message when attempting to view the video. "An error occurred while processing your request. Reference #50.8dd8d3d1.1354457866.1cac8e50". I'm able to view videos via YouTube.  The error seems to occur when video are embedded in a post/thread.

    I was hoping someone could provide some help.

Maybe you are looking for

  • How to find backed up files on iCloud?

    Apple is giving me a replacement iPad, so the guy at the Genius Bar told me to back all my files up so that I can get my exchange product without losing information. A ton of really important documents are on some Apps I purchased, on my iPad. I set

  • Native notes sync (via gmail) on multiple devices

    I sync my notes (from the native notes app) via gmail over both my iPad and my android phone. I noticed today that if I edit a note (that is already synced with both devices) with my iPad while it has no Internet connection, the changes are not retai

  • Photoshop CS4 Trial - Won't let me save anywhere...

    Hi, I'd like to download the trial for PS CS4, but a window pops up and tells me that I am not allowed to save it in My Documents. I tried with my desktop, it didn't work either. I tried with other places, it didn't work too. I am the administrator o

  • Combining Canvas subclasses for Animation

    Hi, I need to have some sort of surface on which I can put movable objects in order to create an animated visualization. I thought of subclassing Canvas for: a) having an AnimationCanvas that contains a Vector of objects b) having movable objects (le

  • HELP - no luck opening large layered Tiff files

    I have a large, layered Tiff file which I am trying to open in Photoshop CS5 but every time I attempt to open it I get an error "unexpected end of file" it is HUGE, over 400MB I also can't flatten it as I need to be able to access the layers - any id