Odd firmware / screen issues

So I've got this iPod I'm repairing (I buy them used, repair them, and back to eBay they go). I just put a brand new screen in, but it's doing something odd. When it finishes loading its OS, the backlight comes on and stays on but the LCD craps out... i.e. it fades into white. At this point, pushing a button triggers the clicker (pushes only, wheel is definitely working but not here), but I can't actually do anything except reset.
Now, it gets weirder. I can drop it into the diagnostics and everything works fine, and Rockbox is able to boot into the Rockbox OS (which DOES involve accessing the hard drive). I can also access the hard drive over USB and iTunes, and I have restored, restored, chkdsk'd, restored, formatted, restored... you get the picture. I've also tested the disk from the OBD and it's fine.
One concern is that I believe the iPod is a 5.0G, whereas the screen has a metal back (signifying 5.5G I think). Would Apple's 5.0G firmware have trouble with a 5.5G screen? Does anyone have any idea how to get this thing working ... or for that matter if I even have the right parts to get it to work?
Thanks in advance, and have a great day, y'all.
Ethan J. Allison

Ethan, I'm guessing here, but I'd bet it does.
When Apple came out with the second batch of 5.0 video iPods (what we tend to call 5.5, even though Apple says there's no such thing), the screen was noticeably brighter and appeared to have finer detail.
They also said they were not able to upgrade: for example, if my early 5.0 had a damaged screen, it would have to be replaced with an early 5.0 screen to function. Since the genius was bored at the time (store was in the dinner empty time), he was willing to chat about all sorts of stuff.
So if they have to replace with the same part number, it says to me that the parts are not interchangeable even though they may physically fit.
Try an older screen, and see if it helps.
Rebecca

Similar Messages

Imac g3 screen issues. (after attempting to upgrade.)

Hello!
I was installing mac osx on my failry old imac g3. It told me that my firmware needed to be installed. So I clicked restart. When it restarted, my screen didn't show up at all! I restarted again and my screen was faint, crooked and blue. Now I can't even run my original os9!
Did I delete some kind of screen setting!?
How should I fix this!?

For a firmware update to be applied to such a machine, the machine has
to be running/booted into OS 9.1/9.2; and support for the USB pen/flash
drive would have to be working inside the computer to import from one.
If the iMac G3 has FireWire ports, you could use a FW cable from another
Mac and use that Mac to import the firmware update into the hard drive of
the other computer; or use disk utilities of the proper type to attempt to
repair the old iMac's hard disk drive before going further. Could be not
only is the logicboard in jeopardy, the drive may also have issues.
[In some cases, a dead or weak clock battery can also be a problem in
the process of firmware updates and PRAM matters.]
The incompatibility of pre-Firmware updated iMac G3s to properly
display video is part of the symptom you get to experience in a sit-
uation where the OSX was installed (or X disc was used to boot the
computer, before firmware was updated in the running OS9 system.)
A different hard drive with the OS9 system for the iMac installed on it
with the Firmware Update on it, and put into the iMac could help in the
process; but you'd have to run the Firmware update after the computer
itself was physically installed in the drive to flash the computer's ROM
and upgrade the bootROM firmware to 4.1.9 or whatever your's needs.
A universally recorded CD-R would work in both a Mac and a PC; Mac
users have been making these for years, usually on a Mac, of course!
Discussions and ideas about the failed or non-applied firmware update:
Firmware problem solver tutorial for slot-loading CRT iMac G3s:
http://www.capecodgraphics.com/imac_firmware.htm
http://www.capecodgraphics.com/pages/macintosh.html
There are a few different approaches to attempting to solve this;
one company has a special process and wanted to sell something;
this following quote is someone's experience from the above link.
"...I thought, what the heck, it's good as dead already... why not try one
more thing? So, I held down the Programmer's button on the side of the
iMac while starting it up.. and bingo! It didn't shut down this time! The
screen was black, but it was up and running to some extent. I hooked up
a PC monitor to the iMac and saw the Open Firmware screen. This was
pretty exciting, until I realized that it was not accepting any input from the
keyboard or mouse. What now? I stuck my OS 9.2 CD into the slot, did
the "3 finger salute" reboot, held down the C key and prayed harder than I
have in a while.... and eureka! The CD booted the iMac successfully! I
was able to do a clean install of the OS to upgrade it from 9.0 to 9.2,
restart the Mac; then upgrade its firmware..." -- may not be repeatable.
Anyway, hopefully you get more feedback on this and a resolution solution!

Has "cracked screen" issue been resolved in gen 2?

i have a 1st gen ipod nano 4gb. i got it last december 2005, and recently it started freezing now and then...that stopped on its own, but one day i looked and the screen was black/rainbowy, with an LCD crack on it. still plays, but operates more like an overpriced ipod shuffle with no viewable information. after doing some reading, i've discovered that the unprovoked LCD cracked screen is not uncommon, and that apple will not fix it, and the price of getting it fixed other places is almost as much as a new ipod.
so my question is, if i'm gonna drop the dough on a replacement 2nd gen, what are the odds my screen will crack for an unknown reason again? has apple addressed this issue in the 2nd gen?

Hello and Welcome to Apple Discussions.
Given that Apple's instructions to it's service providers is to replace these screens (read this and the linked to articles) I'd guess the 2G Nanos would be more robust in this respect. I guess we'll have to wait and see if there are many reports of broken screens. I haven't seen any complaints on the various Apple site's I visit so far so it all looks good.
regards
mrtotes

X3250 Server: stuck at firmware screen

The server is initialize, then it is stuck at the IBM System X Server Firmware screen (before F1, F12 appears, etc).
I load default setting in bios after that it is stuck firmware screen. No error light in hardware indicator.
Thanks

Sean,
Yes, I did get it solved. I just haven't had a chance to post back.
It was a permissions issue. The 'Everyone' permissions for the start up drive had gotten changed to 'No Access' somehow. I had to start up with the install disk, then open up Terminal and change the permission back to 'Read' and then run disk utility.
There is a thread here that gave me the exact command line command to use... but I'm sorry that I don't have it to link. Do a search on this forum and it should show up.
Alan

Creative Zen X-fi (with lan) white screen issues

?Hello everyone, So I've been having my zen x-fi for a few months and it has been working excellently...until yesterday when it suddently (after what might have been a lightly hit, I had it in my front pocket and bumped in lightly into some object)...well suddently the screen went white but kind of still something black there (see photo below) <a rel="nofollow" target="_blank" href="http://img40.imageshack.us/img40/666/dscf2249redigerad.jpg"]http://img40.imageshack.us/img40/666/dscf2249redigerad.jpg[/url] I have been looking into troubleshooting about this particular issue, but what is suggested there under the white screen-issue is to reset and update firmware, something I did already first thing after it happened. The thing is that other than the screen being a quaking mess, it seems to otherwise be in working condition, because when I turn it on and push the play button music will still play as before. it's just the screen that is the problem. Any ideas? Best wishes, Babba

Hello there, thank you for your welcome. That is sad info about my music player though, I liked it so much while it was still working. unfortunately im not within the warrant period so I will have to invest in a new one. thank you for your help though. I will look into which creative player is the best one within my price range

Yellow Screen Issue Can be Resolved

I have resolved my yellow screen issue and improved my display greatly by doing the following:
Settings>Brightness
Turn Auto Brightness to "Off"
Increase the the brightness by moving the slider to the right.
I had a first gen iPhone and when I saw the display on my 3G- my initial response was - This screen display must be defective. Now I know that the factory setting is just to low and my display is fine.
Message was edited by: lmiksch

So I've heard a bunch of things about how the yellow screen is supposed to be the way it is, which is fine, but does anyone have anything to say about how not all the screens are the same tint? My boyfriend and I both got iPhones yesterday, and each one has a slightly different tinting to it.
There are (at least) two versions of the firmware, with slightly different colors.
<http://www.macrumors.com/iphone/2008/07/13/iphone-3g-firmware-update-fixes-yell owing-of-screens/>

Should I get the iPod Touch? (Also a question about the screen issue)

Hi,
I recently purchased the 8GB iPod Nano, and now i'm considering to add a $100 and get the iPod Touch 8GB. Would you guys recommend it?
Another question I had was that I heard about the iPod Touch having some Screen Issues, and read somewhere that if the Box has a picture of Macy Gray then its Bad. But I personally think the Macy Gray image is for the 8GB, and the other artist is for the 16GB.
Is there a 100% definite way for me to find out if it has a good screen or not?
Thanks in Advance!
Saeid.

Ok, I recommend the iPod Touch. 8GB is fine, and totally worth the $$.
The screen issue has been fixed by a firmware update, so as long as you update to the latest firmware, you should be in the clear.
I have a 16GB macy Gray and it is working perfectly so far (1 week of ownership)
However, you mentioned using your iPod in the rain. If you do so, the Touch is not for you! I would not want to get water even near it, because the technology could be very very sensitive to water. It was raining here the other day (in Los Angeles) and I was so scared to use the touch that I took my 8GB 3gen Nano with me instead. And I was still scared to use that.
You will have to take the touch out and look at it if you are going to operate it properly.
The good news:
you can make playlists on the go! That means you can, while it is still dry, set a nice playlist without connecting to your computer. But, if the volume needs to be adjusted, there is a shortcut that would take just a bit of memorization and careful skill. In your pocket, you can double tap the home button, and then the volume, pause and track forward/backward "buttons" pop up. If you can memorize their position and hit them right, the Touch can be operated in your pocket. But make sure your hands are dry!
So it's up to you. I think quality wise, the Touch has had most of its bugs worked out. The only things that will come in the future are additional features.
Good luck and I hope you get it.

N8/C7 PURPLE SCREEN ISSUE AND HOW TO SPOT IF YOU H...

MODS THIS IS NOT A POLL OR IN ANYWAY SHAPE OR FORM A VOTING THREAD IT IS A THREAD TO WARN USERS ABOUT THE PURPLE SCREEN ISSUE AND HOW TO SPOT IT IN THEIR PHONES CLEAR AS DAY , I HAVE BEEN INFORMED FROM THE DIRECTOR OF COMUNICATIONS AT NOKIA VIA TWITTER THAT THIS THREAD IS OK AND THE TEST IMAGE IS FINE TO LOAD UP
The following has been added by vandelay (Nokia administrator) :
Please note that there is normally a slight variation in the purple color level in each display
unit. This is related to the display manufacturer's optical tuning process. However, some Nokia C7 and Nokia N8 users seem to be experiencing a
slightly higher level of purple color tint on their device screens.
Nokia Care's technical experts told me that the easiest way to spot this problem is to just look at the black idle screen of the device - if there is a clear purple color tint on the idle screen, you should have the device inspected at a Nokia Care point. They will repair the device the device under warranty if there is a clear defect in the device.
So seeing some purple on the test image does not necessarily mean that your screen is faulty, but we hope that it helps some people to decide whether they should visit a Nokia Care point.
(end of vandelay's addition)
as you may or may not have read many n8s and c7s have a purple tint issue
this can easily be spoted by saving the picture below to your pc , transfering it to your n8/c7 , then viewing the image in your gallery
if the image shows purple squares in some areas then iam afraid you have one of the screens that is showing defects in gradiation of colurs and the greyscale
there are also many n8s out in the wild that dont have this problem , i have 3 n8s , my gfriend has one , hers is perfect and shows the test image with no purple tint at all my three n8s all have purple tint and some display it worse then others
the test image can be viewed on any brightness and it should display just as it does on your monitor screen ,my gfriends n8 displays the image perfect under all brightness levels yet my three n8s show the purple tint heavily on low brightness and not as much on full brightness
the test image can also be viewed via tv out and hdmi out and again if you have a defect screen you will see the image perfect on your tv yet on your n8 screen you will have purple tints
here is the test image for you to load to your device and view via the gallery
as stated above if you have one of the screens with defects in colour gradiation you will see some of the squares as purple
this shouldnt be happending as there n8s out there that display the test image perfectly
from all my research on this in the last month and my time studying ICT systems support in which i have a diploma , it seems clear to me that nokia have used at least two screens in the build of the n8
many phones bought between october launch and december dont have the problem yet there are still some that do but not as many as now , phones bought from the end of december up untill current date seem to have the issue moreand its now nearly impossible to find one without the purple tint issue
this leads me to believe that from the start nokia were using at least two screen in the n8 , then one started to run out around december and by the end of december a huge majority of n8/c7 handsets have the troubles, if not all of them shipped after december
infact ive been to every phone shop in lakeside , chelmsford , colchester which included : carphone warehouse , o2 , vodafone , orange , three , phones4u , tmobile all n8/c7 handsets i asked to look at had the problem not one n8 i looked at didnt have the issue
i have been in contact with nokia care escalation team , all they did is send me very badly refurbed handsets back for my brand new n8s , which across all three handsets had the following faults
#hdmi covers scratched and worn
#no imei number under the hdmi cover on one of them
#torx screws on battery cover very worn
#plastic top caps not fitted right
#one had a huge gap between the silver screen surround and the main chasis of n8
#they all still had purple tint issue
so nokia sent me three refurbed handsets for my brand new n8s , i obvously complained as they were so new i could have taken them back to the shops with the reciept but now nokia had changed the imei numbers my reciept was useless , i said i should be sent three brand new n8s , they again sent me badly refurbed handsets just as bad as the 1st lot and again all three of them had purple screen issues
i complained again and this time supervsior took over the case and agreed that 3 new n8s should be sent to me as mine was so new , she got them sent out and this time they were new but they still have the purple screen issue
thats a toatal 12 n8s direct from nokia and all of them have had the issue so i cant recomend going to a nokia care point or nokia care uk as the refurbs i was sent was a complete joke and looked like they were just used handsets that had been through a rough time
through this month of me talking to nokia and sending emails and getting these phones swapped back to a condition of the phones that i sent them , they have said they are investigating it and taking it seriously however after some of their actions towards users (myself included) on these forums it doesnt seem like they are taking it very serious at all , they have known about it for a month now and we still have not had an offical response from nokia themselves
if you would like to read more infomation on this problem and to see how wide spread it is then please check the following links
http://www.nokiausers.net/forum/nokia-n8/39462-i-think-nokia-using-two-different-types-screen-n8-may...
http://www.nokiausers.net/forum/nokia-n8/39532-n8-purple-screen-test-please-take-part-if-you-have-n8...
http://www.allaboutsymbian.com/news/item/12604_Defective_screens_found_in_som.php
http://forum.dailymobile.se/index.php?topic=39665.0
http://www.nokiadna.com/2011/02/nokia-n8-nokia-c7-oled-screen-issues-plauge-nokia-users/
http://n8geeks.com/nokia-n8-amoled-display-issue/
there are many more threads about this issue across the net and if you google n8 screen problems or n8 purple screen problems you will come acroos many many pages of unhappy users from all across the globe
i just hope nokia sort this out soon
ho do you users with the problem feel about this issue and how do you think nokia should resolve it
id be happy for a screen swap at a nsc or via warranty postal repair as long as it could be done quickly and the user wasnt without their phone for too long after all this is nokias mistake and not the users that bought the phone so all fixes should be at minimal disturbance to them
heres hoping when you test the image your not as unlucky as me and many other n8 owners from across the globe , its a brilliant phone but this screen issue lets it down alot especially during watching films and stuff

sorry to hear you guys are having troubles too , its a shame sucha great device as the nokia n8 has had an issue like this arise , it is effecting alot of n8/c7 handsets and is quite a widespread issue across the globe
it would be great to hear from as many users as possible about this and what they think about it as a user of the c7/n8
jimmyireland about your post mate
yes it was written by me and yes it ws deleted not once but 3or4 times actually
the mods said it was because i had set up a poll and voting system , so i read through forum rules and posted it again with what fitted their guidelines and even put in big caps that it was not a poll but a thread to help users identify a problem and discuss it which is what the forum is for , it was deleted again , i then posted it again with just the test image and how to spot the problem and again put big caps that the post fitted their guidelines and was just to help users , it was again deleted and i was banned by mods for 2 days saying that i had broke forum rules and posted a poll and that the test image wasnt a proper test image
i then asked other users to post the image but when they tryed nokias spam filter kicked in with a message saying that their post contained spam and that they should write it again and try posting again
to be honest it really looked like they were trying to cover up the issue , fair enough my 1st post could be considered a very very rough poll but the posts i made afterwards were edited to fit nokias guidelines and they still removed them ad banned me and then other users posts were marked as spam
so i tweeted alot of people and even nokia have said that as long as the post doesnt contain polls/votes then it will be fine to postand that mods shouldnt delete it , which was excellent news and hopefull this thread will stay and users can load the image and test their screens and then discuss the issue here so nokia can see users discussion in one thread , it will alo help awareness of the issue
hence this post that isnt a poll but a thread to help users identify wether their n8/c7 has a screen with a defect in the gradiation of colours
as stated in original post not all n8s have this problem my gfriends doesnt and it displays the test image perfectly on all brightness settings , yet my n8s show the image as very purple on low brightness and the brighter the screen goes the less the purple is shown , it is still there just not as visible as it is in the lower brightness settings
as i also mentioned many n8s between october and mid december are fine although some still have the problem , yet from mid december till current date the amount of n8s with purple issue is much much higher and it now seems very very rare that you will get a brand new n8 from the shops without this screen issue which leads me to believe that from launch nokia have used at least two screens in the builds of the n8 , some great screens and then the ones with dodgy purple tint , from the threads across the web it seems like the good screens nokia were using either run out or they have failed to source the same screen or the manufactuer of the screen has changed something
iam not a nokia hater and iam not here to cause trouble or loose nokia sales etc
i love nokia have used them for years and used symbian since the 6680 , iam always helping users across the web with their nokia problems and am an avid user on nokia users please check my profile and feel free to check my posts and how many times ive been thanked for being helpfull
http://www.nokiausers.net/forum/members/buxz777.html
as you can see i love nokia and spend alot of time using their devices , speaking highly of them and helping their users with problems, i also love good customer services and customer relations
i understand that big companys have build issues iam a gadget lover and trained in ict supprt iam not silly and understand that these things happend and building these phones with such complicated electronics and some could end up with issues , it could happend to anyone , sony , apple , samsung , blackberry , lg etc etc
however its how the companys react to these issues and relate to their customers that have spent 100s of pounds on their devices that is important , issues do arise , its how the company looks after its customers thats important
i think alot of users think the same , they dont expect nokia to click their fingers and go heres a fix but they do expect nokia to investigate the issue and they do expect nokia to relate to its customers and not ignore them or the issue which is what it looks like when posts are deleted and users are banned for posting informative posts that help users identify a problem
things like sending users really bad refurbs for brand new n8s also dont help users confidence in nokia statement of going to nokia care about the problem as all i got was second hand looking n8s that still have the problem they were sent off with and the originals were in much better condition
like i say iam not here to cause trouble and i love nokia the n8 is the best phone ive ever had and its almost my dream device and everything ive wanted on a device for years its the ultimate convergance device and agadget lovers dream , however when you see your gfriends and some of your mates n8 screens display the test image perfect then your n8 display it with a very purple hue it does dissapoint you and you do hope that nokia will take notice and fix the issue with the least amunt of hassle to the users
cheers jimmy and sorry about the long post just wanted to clear some things up
now lets get back to discussing the issue and what other users think about it
have a great evening

The Windows 7 Black Screen Issue

I am putting in Bootcamp with a Windows 7 install. I checked these forums and made sure I had all my prep work done.
I referenced article TS3173 and downloaded the neccessary drivers for 7, formatted a 16GB SD Card as FAT Bootable and copied the drivers and autounattend.xml files onto the root of the drive.
THe installation as going as planned but at the end I'm still ending up with a black screen. Windows is installed ok but on the restart after" Preparing for FIrst Use" comes up the screen goes black.
Obviously, the drivers are not being installed from the SD card, I tried it on a USB External driver as well. Am I missing something here? I read every post I could find on it and I can't see where I am doing anything incorrectly.
Thanks
Tom

You don't need Paragon or another NTFS driver. That may work (I've used it, but I was using a full hard drive anyway to begin with).
Apple's method:
http://www.apple.com/support/bootcamp/
*My iMac (27-inch, Late 2009) displays a black screen during installation of Microsoft Windows 7 using the Boot Camp Assistant. How do I fix it?*
The Windows 7 installer does not include required graphics or Bluetooth drivers for this computer. To obtain the necessary drivers and resolve the issue, see this article (creating the SD card and drivers for the "black screen" issue).
http://support.apple.com/kb/HT3986
http://support.apple.com/kb/TS3173

Flickering Screen issue after Mavericks update released on Feb 26, 2014

I own a Macbook Retina display bought in early 2014. After installing the recent Maverick update released around Feb 26, 2014 the display developed flickering problem while scrolling and now the scrolling is not smooth any more. The originally shipped machine did not have this problem. I tested other software including Photoshop and the display still flickers while panning the canvas. I also tried resetting the SMC - System Management Controller but it didn't work along with other attempts of resetting the disk permissions, running a systems cleaner, changing the wifi-router etc.
How to fix this flickering screen issue?

The problem came back lately and I tried this solution and it worked. Go to system settings > power saver > and switch off the Automatic Graphic switching. Not sure if this is a good solution, but it seem to have worked for the time being.

Gray screen issue still in Reader 11.0.03

Hi, it sounds like the PDF gray screen issue mentioned here: http://helpx.adobe.com/acrobat/kb/pdf-opens-grey-screen-browser.html
has been fixed in 10.1.3. Has it been fixed in 11.0.03? I have the latest Xi version installed and am still experiencing this problem.

Hi, C F McBlob,
Thanks for the help and the suggestion. I turned on Compatibility View in IE and I still see the gray screen. The ActiveX control should take the same setting that I've set in the browser, right?
Also, shouldn't it be an Adobe issue rather than an IE issue if the exact same setup works with Adobe 9?

White screen issue on Compag

My Compaq is currently displaying only a white screen. The laptop boots up fine and displays fine on an external monitor.
I have taken it apart and reseated the connectors on both the screen and the motherboard with no effect. So I am sure it's not a loose connection.
Before I go and splash out on a new replacement screen, is this an issue that is usually seen when the screen itself is at fault. Could it be the cable? or the connection on the motherboard itself. Is there a way to be certain?
I don't want to buy a new screen and find it's not at fault.
Many thanks!

Hello, @Skyfox
Welcome to the HP Forums.
I see that you have a white screen issue with the notebook. I will try to assist you.
With the steps you've taken and the fact it works correctly with an external, leaves only the display screen as the possible cause. That being said, there is no 100% way to know that it is not a cable causing the issue.
Typical steps for this issue:
Restart notebook
Hard reset notebook
Test with external monitor
Reconnect LCD cables and check all other display cables
Have notebook serviced.
You're at the point of service. This really limits the options, and a display replacement may not correct the issue.
I hope this adds any insight to the choice you need to make next.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

There are white squares on my screen at the top. Apple care is telling me I'm out of warranty. This seems like an Apple LCD screen issue. The problem seems to be widespread. How is apple dealing with this. apple care told me it would cost me 260.00

Apple should be fixing this problem for free. It is a hardware issue. Check the Web. A lot of your customers are having the same problem. If I have to spend money to fix this I will be choosing a different cell phone provider

That the problem has happened to someone else, or even to a couple of dozen people, does not make it a "widespread problem". Apple has sold millions of iPhones, so even if hundreds have experienced the problem that's still a very small failure rate.
Your iPhone is out of warranty, so you will need to pay for service. If Apple finds this to be a screen issue, in many Apple Stores they can replace the screen for US $149. If it's not a screen issue or your local Apple Store can not yet replace the screen, then Apple replaces the entire iPhone. Those are their policies, and complaining about it, particular here in these user-to-user forums, will accomplish nothing.
You are free to pay some unauthorized shop to attempt repair, or attempt your own repair, if you wish, though you will void any further support from Apple, for any price, if you do.
There is nothing more anyone here can tell you.
Regards.

GE40 2OC Dragon Eyes - Screen Issues

Hello,
My notebook have screen issues, it goes black in some situations. Sometimes, when I turn on the notebook, the screen is already black and I cannot see anything, then I have to turn it off (pressing power button). It also goes black when I close notebook lid and reopen it (I have set up so that closing the lid does not do anything to the notebook). Also, minimizing or closing some fullscreen games like Skyrim or Resident Evil 6 makes the screen go black. When it goes black I turn notebook off. Please help :(.

Quote from: gtsgts;113598
He only reconnected the cable. So, it is better to replace it with a new one, right?
I can see the desktop when connected to HDMI, the notebook works normally, except the built in display.
Ok, I will update BIOS and report here =D
That issue of yours does not sem to be BIOS related problem at all so you would mostlikely have same problem after bios update, so best is to send it to repair where they will re-place the screen cable completely some times they get worn out and begins to glitch.

MORE D2G screen issues...

Ok, so I am having quite a few of the same problems listed in the 'screen issue' threads for the Droid 2, and D2G. The phantom finger on the screen, back/home buttons sometimes don't work, unable to scroll a web page without it zooming in, and when in wide screen mode (on side, or keyboard out) I can not slide the notification bar. I attempted to seek help at one of the local stores, but they blamed it on a tiny (almost unnoticeable) scratch which has been there for a very long time. This problem started last week with no damage occurring to it, and no new apps installed in several weeks. I've ran it in safe mode, and uninstalled every possible app on my phone as well as updates for the ones I couldn't. I have done everything that I know to do so far aside from a hard restart, but it doesn't seem like that would help considering that the issues still occur even when in safe mode. Is there another solution that I have yet to explore, or is my phone completely screwed?

I am having this same issue. My phone loves to hit the same area over and over--attempt to buy full cd's from Google Play and call people in the middle of the night. These are the actions I have already tried---help!
-Hard reset it 3 times
-Taken it to the Verizon Store-- they told me it could be something to do with 3G and not having the 4G
-Uninstalled Facebook (I read somewhere that is where the issue is happening)
-Installed a keyboard (Gingerbread Keyboard)-- then uninstalled it when that didn't seem to work
-Clear the Multi-touch keyboard in the manage apps section
-Cleaned the screen
-Taken the battery out and let it sit.
I am 2 months away from an upgrade. I was PROMISED this phone would last me the full 2 years--- HELP

Odd firmware / screen issues

Similar Messages

Maybe you are looking for