Odd iTunes sharing issue

Hey all, I've got a desktop PC running Windows XP SP3 with iTunes 8.0.2, and a MacBook running 10.5.6 and iTunes 8.0.2. I have library sharing turned on on both computers, and have both set to search for shared libraries, but neither computer can see the other's share. They are both on the same subnet, and SMB sharing/VNC/ping works between the two computers just fine. There are no firewalls enabled, so I've been able to rule that out.
I can provide information as needed, but this is driving me crazy because I've never had problems until just recently. Any help would be appreciated.

Well, problem solved. After much frustration involving restarts of both machines and a reinstall or two of iTunes on the PC, I did a bit of hunting around on some tech forums, as well as some testing on my home network. Turns out the NIC drivers on my Windows desktop were to blame. Uninstalling and reinstalling the drivers from the motherboard's manufacturer disc did the trick.

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Odd iTunes 5 issue

Hi everybody.
I'm having an odd issue, though I'm not sure if it's my iTunes 5, or all of my OS needs fixing. I'm having three main problems:
1. Neither one of my iPods will show up in iPod updater, though they show up normally on the desktop.
2. They show up as "generic" iPod icons in the iTunes source window, not the proper icons.
3. The option for "show album art on iPod" isn't under iTunes pref when a iPod Photo or my Nano is plugged in.
I plugged them both into a friend's iBook to update them, and had zero problems.
I trashed com.apple.iPod.plist, and iTunes.plist, to no avail. I actually deleted and reinstalled iTunes as well.
I have no idea what's wrong here, but its quite frustrating.
I'm on a Dual G5 Powermac running 10.4.2. Both iPods are fully updated.
Any ideas on what I could maybe do?

Well, problem solved. After much frustration involving restarts of both machines and a reinstall or two of iTunes on the PC, I did a bit of hunting around on some tech forums, as well as some testing on my home network. Turns out the NIC drivers on my Windows desktop were to blame. Uninstalling and reinstalling the drivers from the motherboard's manufacturer disc did the trick.

Itunes Sharing issues

I recently moved all movies and songs to a firewire drive connected to my mac mini. Previously I had them on a Mac Desktop unit (quad core) that I've sold.
When they were on the desktop there were no issues.
Now on the firewire drive opening the shared library takes a good 30-45 seconds. Starting up a song takes up to half a minute as well. TV shows can take up to 5 minutes to cache and then only play a few minutes before it halts play, and caches some more.
Is this problem from the mini, or the firewire, or the firewire through the mini?
Would I be better off using the USB connection instead of firewire? (I'd test it but would need to purchase a cable)
would this be any faster connected as an airdisk?

toonz-
Walked through the steps but it's a no-go. The error I recieved on my LT is -50 and am still recieving the 18000 on my DT. It reported (after the error) that there was one user connected, but it has reported that throughout the error.
Just to trouble shoot some more, I uninstalled iTunes off of my DT (because all my music is on my LT this wasn't a big deal). After the uninstall I deleted the iTunes library folder. I then installed the 6.0.5 version of iTunes. After the install I tried to connect both ways. the program prohibitted me from connecting to the LT because of the difference in versions...but when I tried connecting to my DT it worked. So I can connect to my DT from my LT (v7 to v6) but I cannot connect v7 to v7, nor can I connect v6 to v7(which is understandable).
Just to let you know I'm extremly PC literate. Some of the other trouble shooting I had done was to create some service exceptions for some ports that iTunes uses(even though the windows firewall was off - I didn't expect this to make any difference)...still nothing.
So bottom line is v7 is buggy and I'm really kinda T.O. that I installed it. I may just go back to v6 for a while on both machines.
I really appreciate all your help

ITunes sharing issue

Hello, we have 1 iMac and 5 iphones in the house. We want to shar the music....though, when we sync the iphones, they usuall end up with all my details and contacts? Or vice versa.
How do we setup for individual accounts.....so not to cause issues for the other iphone users?

anyone able to help??

TS2709 I can't get Apple Tv to sync. I have opened a port (3689) for itunes sharing but it has not solved the issue. Any ideas?

I can't get Apple Tv to sync. I have opened a port (3689) for itunes sharing but it has not solved the issue. Any ideas?

do you mean sync or shared lib?
because unless you have the old silver alu appletv with a harddisk sync is not possible at all

Potential Solution: Home Sharing issues with iTunes 10.6

TL;DR: On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
Folks,
Wanted to share my experience with Home Sharing issues after upgrading to iTunes 10.6. These forums a rampant with reports of the issue, so I'll defer to the search field above if you don't know what I am talking about. In short: iTunes 10.6 seems to have busted Home Sharing.
For those who do, here's what I found:
For some reason, is saw a very large number of established sessions from my Apple TV (ATV) into port 3689 on my Mac. This is the port that ATV uses to query iTunes to see what's available via Home Sharing (e.g.: what movies, songs, pictures, etc are available for display on the ATV).
A sniffer cap and some observation of the power indicator on the ATV indicated that while it was sleeping, the ATV was querying iTunes. It would power on for a sec (wake on LAN, maybe?), issue some queries, then sleep.
When this happened, the TCP sessions created were never town down. As such, I would eventually see 200+ established sessions on port 3689. I don't know exactly how many it took to make this happen, but when I saw this, iTunes stopped accepting new connections.
Of course, bouncing iTunes would remedy the issue for a while, but it would return.
On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
I would be interested to hear if it works for others.
Happy viewing,
Chris

Thanks for posting this.
I've been searching for an option of how to approach this problem.
I picked up the new AppleTV when it was released, but it has made iTunes fairly useless from a Home Sharing standpoint.
I also observed the massive number of TCP connections being opened against iTunes, but never closed.
As expected, I could manually kill a few of these connections, and then could connect again, even without closing iTunes.
I performed most of my testing with Windows 7, but while troubleshooting I had the same issue with iTunes on an old Mac Mini I had sitting around.
I will try your solution, which makes a lot of sense, but it would be nice if Apple fixed the real problem.
Thanks again.

ITunes Sharing Libraries Issue

I have been having a serious issue sharing my main computers iTunes library over my network and have exhausted my limited networking/computer knowledge trying to fix it. Any help would be greatly appreciated.
*My Setup:*
My music is stored on an EHDD that is connected to a PC Desktop. I have 2 laptops and an iPhone (use as remote) that I want to share the library with. The laptops are an HP and a Macbook.
*The Issue:*
I have set all iTunes on all computers up to share libraries. I have named them all the computers (work laptop, macbook, desktop). All libraries show up on all other computers shared drives in iTunes. However, the sharing works bidirectionally between the HP laptop and Macbook, but nothing works bidirectionally with the Desktop. The Desktop PC can read the music on the laptops and play the songs, but the laptops can not connect to the Desktop PC.
Secondly, this bodes true for my iPhone's remote app. It is recognized by all computers, but only works with the laptops.
I get an error message when trying to connect any device/laptop to the PC Desktop. It seems like something is blocking the intrusion.
*My Troubleshooting:*
I have uninstalled and reinstalled iTunes once.
I have reinstalled Bonjour only as well.
I have forward the port 3689 (or whichever it is) on my router.
I have disabled my firewalls.
I have even connected the Desktop PC wirelessly to the network to make sure that the router isn't the issue and it didn't work.
To no avail, I still can't connect to the Desktop PC iTunes library where all of my music is stored. It's driving me insane!! Please help me if you can.

When I set up my home network for sharing, for some reason even though I had Windows sharing and Mac sharing all comfigured correctly, I couldn't get iTunes sharing to work everywhere until I disabled the Windows firewall on my Xp desktop and XP laptop.
Then once itunes sharing was OK, I re-enabled Windows firewall on both XP machines, and itunes sharing still worked.

ITunes sharing stops working 1 hr after startup. Reboot reqd to fix. Help!

Hi,
I've searched high and low and can't find anything describing a similar issue - perhaps I'm using the wrong search terms and someone can point out my stupidity or simply help me to troubleshoot (thanks in advance!):
The problem:
I have two Macs, a G5 mini and a G5 iMac, both fully patched up on Tiger. The mini works completely flawlessly but the iMac exhibits odd behaviour when sharing music;
Basically I cannot connect to the iMac's iTunes shared library after the iMac has been running for about an hour.
If I reboot the iMac, I am again able to access the share for an hour at which point the share seems to drop (ie music stops playing on receiving device) and I cannot reconnect or see the share.
Restarting iTunes makes no difference - I must reboot the iMac to get the share working again.
Furthermore, if I turn on the iMac and don't access the share until 30 mins later, then the share will vanish after 30 mins of use. i.e. still a total of 1 hour after the iMac was started up.
I have disabled the energy saving/sleep modes and scanned the console logs to see if anything obvious was crashing but I can't seem to find anything (I am a novice at Mac troubleshooting though!)
I hope this makes sense - any input appreciated!
Rgds,
Jhonne

With:
Windows 8
Itunes 11
ATV 3
Verizon Router MI424WR
I have done these things in order to get Home Sharing to work
First solution was to turn off IPv6
Second was to turn off IGMP Proxy in the routers advnced setting
Third was to swicth my network type to "Broadband" in the advanced wireless options within the router
All of those solutions worked individually for a period of time until either itunes or the ATV was updated.

ITunes Sharing not working on all Computers

Hi, I'm looking for some help with setting up home sharing between a 21" imac OSX 10.7.4, bought early this year, and a windows vista PC.
I've scoured the web looking for solutions before finally deciding to search for help here.
ok, the situation is that at the moment, I have a windows Vista PC which i use as a media centre for all my music, which i intend to share over the network to my imac, but for some reason, vista can see my imac's playlist, but the imac can't see the window's playlist. i'm also running a Buffalo Linkstation Pro Quad with itunes server running, whIch is also only visible on vista.
I've already set up static IPs for the imac, vista and NAS, but still to no avail. I've opened ports 3689 and 5353, and allowed access through the firewall on both norton 360(vista) and imac's firewall, and disabled windows firewall.
However, i've tested the home sharing connection on an ipad, and can only receive the imac's playlist, while the vista's playlist can't be detected.
This is all very puzzling to me, as it doesnt make any sense as to why the playlists aren't turning up, and worst still, there is no set pattern to the issues. Due to this, i cant pinpoint the exact kink in the chain. But to the best of my knowledge, i have done all i can to ensure an open connection between devices.
Oddly enough, itunes on my imac did manage to detect both the NAS itunes server and the Vista's playlist on one or two occasions, but eventually vanished never to return again. on both occasions, i was doing the exact same things as i did the other times i tried to configure itunes, except those other times failed to detect. I've run out of ideas.
PLEASE CAN SOMEONE HELP ME. YOUR HELP WILL BE GREATLY APPRECIATED as i use the imac for video editing and need the music libraries to be accesible.
Thank you!

Thanks for the reply. I checked and both the service and process are running.
One of the windows machines was away with my brother at college, and he informs me that iTunes sharing was working fine for him there. I can only assume that the problem is due to something with my router configuration. Any ideas?
power mac g4 400 Mac OS X (10.4.3)

Setting up Brand New iPad 2 - iTunes Sharing and Getting Files from old iTunes Account

Greetings. I recently purchased an iPad 2 (convert after 20 years of PC use) and have been waiting to set it up until I knew the proper way to proceed. I have multiple questions and am hoping those of you with more Apple experience can help out a convert .
I would like to set it up with a new iTunes account so when my wife gets her iPad 2 next year we can share apps and movies we buy on iTunes. Do you always have to sync your iPad to your PC to get your latest purchases or can you do that via the wireless connection directly on the iPad after the initial set-up?
That said, if one of us buys an app/movie, will we both have to carry it on our iPads or will they store remotely on iTunes or on our PCs? I'm just concerned about maxing out the storage space on the iPad. Do the purchases need to occur on your PC vs. the iPad itself for both to have the app/movie access?
I've also read about iCloud issues and syncing all calendar/contact/etc. accounts if two iPads are set-up with the same Apple ID. What's the best way to initially configure the iPads so that you avoid this headache in the future?
Once I get all this settled and get a new iTunes shared account working, is there any way to get the movies I have in both of our old iTunes accounts into the new shared iTunes account? Can I simply drop them on a jump drive from one PC and place them into an appropriate folder on the new PC that the iPad sync's to if it does in fact need to sync?
Again, appreciate all the help and sorry for all of the confusion and multiple thoughts. I would just like to set this thing up once and for all the right way.
Thanks again

1, you can (re-)download a lot of purchases directly on the iPad without having to connect to your computer - apps and ibooks can be re-downloaded (as long as they remain available), music can be re-downloaded in some countries; tv shows can currently only be re-downloaded in the US. Re-downloading
2, films are a one-time only download, so you can either download it on your computer's iTunes and sync it to your device(s), or if you download it directly on the iPad you will need to then copy it to your computer's iTunes (connect the iPad and do File > Transfer Purchases) so that you can make a backup and copy it to your other iPods, iPads etc.
3, I haven't had any problems with iCloud, but then I don't share my account so it's only my account and contacts on my iPad and iPhone.
4, you can authorise your old accounts on your computer's iTunes (Store > Authorise This Computer) and copy the films onto it : File > Add File To Library - you can't copy or transfer content to a different account (nor can you combine accounts), they will remain tied to the original account
The iPad's manual has some info about syncing and each of the built-in apps (the iBooks app is covered in the manual though it isn't pre-installed, but you can download it for free from the store) - the manual can be downloaded from here http://support.apple.com/manuals/#ipad

ITunes sharing works for Vista but not XP on the same network

So all the basic settings are right under Edit->Preferences to share and seek shared music on the network.
Here's the topology:
A - Vista Laptop (wireless)
B - XP Service Pack 2 Laptop (wireless)
C - XP Service Pack 2 Desktop (wired)
A can see C
C can see A
C can see B
A can see B
B can't see anything
Since the other machines can see B I'm lost... can you help?
Message was edited by: Ryan Buckner

After digging and reading since I posted this question, I finally found the issue. My Cisco VPN client was set to stateful firewall (always on). When I turned off this setting, all machines worked for iTunes sharing. The Vista box was coincidentally working because the Cisco VPN client 4.6 didn't work on Vista.

Spotty iTunes Shared Library Connection

I continue to have problems sharing my iTunes library between my PC and laptop (both Dells with Windows Vista). My entire collection is on my PC, but I prefer using my laptop as a mobile music library. However, at random times my PC library disappears from the "Shared" list in iTunes on my laptop. My anti-virus is set to allow port 3689 & most of the time it works fine. I am just wondering why I can not keep my connection consistent.

I have the same problem. Very inconsistent sharing, I have tried it between 3 computers. An old Dell laptop running XP, a 15" MBP running leopard, and an old 15" Powerbook G4 also running leopard. Sharing works fine between the Macs, but I can't get anything to work reliably between the PC and either Mac. I'm using iTunes 8.2.1 on all 3 machines. I tried reinstalling bonjour and iTunes on the PC with no luck. Also checked the firewalls, etc. and everything should be open for iTunes sharing. I've had this issue for about 6 months and I keep hoping the next iTunes release will fix it. My faith in Apple's "it just works" mantra is beginning to wear thin...

Tracing iTunes Shared Library

Hello Apple People,
Im managing a large number of apple computers, and have recently noticed that some clients have some questionable material that they are sharing in their iTunes library.
I was wandering how do you track down the user who is supplying the shared library. I have started scanning Port 3689, which allows iTunes sharing between Macs, but if there is some temporary file being stored somewhere that gives perhaps an MAC address, or even an IP, that would be better.
Thanks

macmenno,
I just read this post and I'm wondering if you can helpme in my problem - I'm completely stumped!
Below is pasted from my post:
"Apple techs, I've posted this topic before and no one has been able to solve - I believe it's a bug in the program.......
All my macs are running 10.4.7, QT 7.1.3, itunes 7 (problem happened with QT 7.1.2, itunes 6.+)
I'm sharing my itunes songs in my MDD G4(host). I access my g4's shared library from my other mac's either via ethernet or wireless (home LAN).
I have discovered that I cannot play ANY songs that have been encoded as mp3 joint stereo. My mp3's were encoded this way because this was my previous itunes versions (itunes 3 I think) default encoding setting.
When I access my hosts itunes shared library from one of my 'client' macs and view my mp3 joint stereo files, I first notice that they have a 'QuickTime movie file(remote)' in the Kind property list.
They do not list this way on the host - they list on the host as MPEG audio file.
Then when I try to play a mp3 joint stereo file, I get a short spinning rainbow, the song does not play and the play head just doesn't move.
All other song files play, non-joint stereo mp3's, AAC, protected(purchased)songs, videos, etc.
Apple itunes tech's PLEASE CHIME IN HERE - I need an expert to examine this issue, I haven't been able to figure this one out and I cannot share/play my music on to my other macs....
BIG THANKS!"
macmenno, I hope you can help - THANKS!!!

Itunes 'shared folder' is not showing up on sidebar

I have enabled "home sharing" on both computers shown here Understanding Home Sharing, but I can't see the music on my laptop that I want on my desktop.
Please advise.
Thanks.

I had the same problem and fixed it by deleting the preference files as described here:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
Specifically, item #1 under "User-specific troubleshooting."
After doing that and re-starting iTunes, shared computers were visible again.

Zone Alarm 6 and iTunes Sharing

Can anyone advise how to get iTunes music sharing to work with an XP SP2 machine running Zone alarm 6? iTunes sharing is working with 6 computers on the network, 2 Macs and 4 XP SP2 machines that do NOT use Zone Alarm, but the two machines running ZA 6 will not share using iTunes. I'm getting a port 3689 blocked message from iTunes, but can't get ZA6 to open it up. Instructions on getting ZA6 to open that port for real, or getting iTunes 6 to share with ZA6 running would be appreciated. If I turn off the ZA 6 the sharing works immediately, so it's definitely a problem that ZA6 has with iTunes.. Sharing works perfectly on the machines running just the Windows firewall and the McAfee firewall, as well as the Mac Tiger machines. Its just a ZA 6 issue. (Yes, I know I should trash ZA6, the company stinks as does it's firewall, but I can't)
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I have another problem with IOS6 related to sharing contents with Itunes, wen i play a movie from my shared library at some random point i cant access the pause and rewing functions. So i have to basically close the app.
It never happend before i updated both Itunes and IOS.

Odd iTunes sharing issue

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