ODS-D55u - DO NOT BUY ITS A COMPLETE SCAM!

So my company bought one of these machines last year as we needed to back up in a region of 400 XDCAM discs and around 4TB of media. Knowing how good XDCAMS are we thought this would be a great idea and bought into it.
It has been working like a dream! Constantly wokring in the background and if I need to grab a file off it - no problem!
HOWEVER! Sony released a software update last month now making all my past metadata usless. A years worth of work completly gone. I thought this couldnt be true as its only an update and Sony will be able to help out but no.
This is the response I got, after my company has spent around £8,000 on the system.
"We have investigated fully your case and regret that we are unable to assist and the data must be considered lost".
WHAT!!?!?! How can this be the case? Sony - YOU make the updates and YOU are meant to support us but absolutly nothing! This is possibly the worst customer service I have ever seen! Who is now going to help me and when will we get our refund?
Regards
Colin

Never though about it before, but i think your is a cool idea and you can do it easily.
Connect the ipod dock to iMac line-in port, click play on your iPod then use the 'Audio In' application to forward the music to your desktop speakers.
'Audio In' is here: http://www.versiontracker.com/dyn/moreinfo/macosx/15962
I simply love it
Cheers

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