OEM 12c OPS Center Installation issue : Error installing ipmitool - Help

Hi Experts,
I need your urgent help, I am trying since long to get this basic installation done for OEM 12c OPS Center. It is failing with below error :-
System Configuration : -
[root@test tmp]# uname -a
Linux test 2.6.18-128.el5PAE #1 SMP Wed Dec 17 12:02:33 EST 2008 i686 i686 i386 GNU/Linux
[root@test rda]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5.5 (Tikanga)
[root@test tmp]#
Ops Center Enterprise Controller Installer
(version 12.1.2.2161 on Linux)
1. Check for installation prerequisites. [Completed]
2. Check that required RPM packages are present. [Completed]
3. Configure file systems. [Completed]
4. Install prerequisite packages. [Completed]
5. Install Agent components. [Not Completed]
6. Create Deployable Proxy Bundles. [Not Completed]
7. Install application packages. [Not Completed]
8. Run postinstall tasks. [Not Completed]
9. Install IPMI tool. [Not Completed]
10. Set database credentials. [Not Completed]
11. Install and Configure Oracle Database. [Not Completed]
12. Seed Ops Center Database Schema [Not Completed]
13. Install Service container components. [Not Completed]
14. Install Core Channel components. [Not Completed]
15. Install Proxy Core components. [Not Completed]
16. Set Proxy database credentials. [Not Completed]
17. Install Enterprise Controller components. [Not Completed]
18. Install Update Connection - Enterprise. [Not Completed]
19. Install Ops Center BUI components. [Not Completed]
20. Install OS provisioning components. [Not Completed]
21. Initialize and start services. [Not Completed]
Failed Step: Install Agent components.
The following is a portion of the installer
log which may indicate the cause of the error.
If this does not indicate the cause of the
error, you will need to view the full log
file. More information on how to do that is
available below.
Installed oracle-hmp-tools-ubiosconfig.
utils/install_pkg -a -R /opt/sun/n1gc/pkgs -L /var/scn/install/install-log_12.1.2.2161_29050 i386/redhat5/ipmitool-1.8.10.4-1.el5.i386.rpm os=redhat osrel=5 arch=i386 rpmopts=--relocate root=/opt/sun/n1gc/pkgs
Error installing ipmitool.
24 packages installed.
1 package failed to install.
Errors were encountered; see log file for details.
Detailed installation log is at /var/scn/install/install-log_12.1.2.2161_29050. Symlink /var/scn/install/log was updated to point to it.
Uninstall using /var/scn/install/uninstall.
Error running Agent Controller installer: 1
Refer to /var/scn/install/log for more info.
Please fix the problem and then try this step again.
For a full log of the failed install see the file: /var/tmp/installer.log.5816.
t. Try this step again (correct the failure before proceeding)
x. Exit
Enter selection: (t/x)

Reinstalling version 2.2.3a-1.el5 of oracle-hmp-libs.
rpm upgrade replacepkgs replacefiles nodeps --root / i386/redhat5/oracle-hmp-libs-2.2.3a-1.el5.i386.rpm
policycoreutils-1.33.12-14.8.el5
Installation of oracle-hmp-libs, version 2.2.3a-1.el5 was successful.
Reinstalling version 2.2.3a-1.el5 of oracle-hmp-tools.
rpm upgrade replacepkgs replacefiles nodeps --root / i386/redhat5/oracle-hmp-tools-2.2.3a-1.el5.i386.rpm
Installation of oracle-hmp-tools, version 2.2.3a-1.el5 was successful.
Reinstalling version 2.2.3a-1.el5 of oracle-hmp-tools-biosconfig.
rpm upgrade replacepkgs replacefiles nodeps --root / i386/redhat5/oracle-hmp-tools-biosconfig-2.2.3a-1.el5.i386.rpm
Installation of oracle-hmp-tools-biosconfig, version 2.2.3a-1.el5 was successful.
Reinstalling version 2.2.3a-1.el5 of oracle-hmp-tools-ubiosconfig.
rpm upgrade replacepkgs replacefiles nodeps --root / i386/redhat5/oracle-hmp-tools-ubiosconfig-2.2.3a-1.el5.i386.rpm
Installation of oracle-hmp-tools-ubiosconfig, version 2.2.3a-1.el5 was successful.
ipmitool is not installed on the system, so installing it.
+rpm upgrade replacepkgs replacefiles nodeps root /opt/sun/n1gc/pkgs relocate i386/redhat5/ipmitool-1.8.10.4-1.el5.i386.rpm+
rpm: relocations must begin with a /
Error 1 installing ipmitool.
24 packages installed.
1 package failed to install.
Errors were encountered.
End Time: Sat Dec 8 05:57:14 IST 2012.
Error at ipmitool installation even though rpm is present

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Edited by: user465755 on Oct 12, 2011 3:27 AM

Hello Kai,
I am not sure to completely understand your logs since they don't seem to be written in English but
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Symantec Backup Exec (TM) 12.5 for Windows Servers Installation Log
03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\setup.exe
03-19-2013,17:33:38 : CSetupApp::GetInstalledGUID
03-19-2013,17:33:38 : CSetupApp::LoadSetupXML
03-19-2013,17:33:38 : CSetupApp::ScanXML
03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Bin\Setup.xml
03-19-2013,17:33:38 : MSI File Name = WindowsInstaller-KB893803-v2-x86.exe
03-19-2013,17:33:38 : MSI Version = 3.1
03-19-2013,17:33:38 : MSI Package Name = Symantec Backup Exec for Windows Servers.msi
03-19-2013,17:33:38 : System Central Processor = 64
03-19-2013,17:33:38 : Product Type = SETUP_BEX64
03-19-2013,17:33:38 : Product Name = Symantec Backup Exec for Windows Servers
03-19-2013,17:33:38 : Current Installing GUID ={BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:33:38 : Product Version = 12.5
03-19-2013,17:33:38 : CSetupSupport::IsValidMSIPackage
03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Symantec Backup Exec for Windows Servers.msi
03-19-2013,17:33:38 : {BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:33:38 : {BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:33:38 : Equal PID
03-19-2013,17:33:38 : Product version: 12.5.2213
03-19-2013,17:33:38 : StartBESequence
03-19-2013,17:33:38 : Executing BE_PreCheckInstall
03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:33:38 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,17:33:38 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:33:38 : Executing StartBESequence
03-19-2013,17:33:38 : Pulling user data from the MSI
03-19-2013,17:33:38 : Upgrade state set to 0
03-19-2013,17:33:38 : Executing SSO::PullDataMSI()
03-19-2013,17:33:38 : Executing CDlgCAS::PullDataMSI()
03-19-2013,17:33:38 : MSI processing complete
03-19-2013,17:33:38 : Pulling user data from the command line
03-19-2013,17:33:38 : COMMAND LINE: Checking UIMODE value
03-19-2013,17:33:38 : COMMAND LINE: Checking for program group placement value
03-19-2013,17:33:38 : COMMAND LINE: Checking for main feature selection
03-19-2013,17:33:38 : COMMAND LINE: Checking for serialization values
03-19-2013,17:33:38 : CDlgChooseCustom::PullDataSilent
03-19-2013,17:33:38 : After check for parameter file exists.
03-19-2013,17:33:38 : CDlgLocalChooseCustom::Pass
03-19-2013,17:33:38 : After Check for INSTALL_CHOICE.
03-19-2013,17:33:38 : After Check for INSTALL_TYPE.
03-19-2013,17:33:38 : After Check for INSTALL_MODE.
03-19-2013,17:33:38 : CDlgLocalChooseCustom Pass Function end.
03-19-2013,17:33:38 : Agent for Microsoft Exchange Server was added for evaluation
03-19-2013,17:33:38 : Agent for Microsoft SQL Server was added for evaluation
03-19-2013,17:33:38 : Ignoring the TSM switch.
03-19-2013,17:33:38 : COMMAND LINE: Checking for service account values
03-19-2013,17:33:38 : Not in Maintenance mode
03-19-2013,17:33:38 : Getting the Silent Params.
03-19-2013,17:33:38 : COMMAND LINE: checking for SSO values
03-19-2013,17:33:38 : COMMAND LINE: checking for DlgChooseDBServer values
03-19-2013,17:33:38 : COMMAND LINE: Checking for tape drivers values
03-19-2013,17:33:38 : COMMAND LINE: Checking for TSM values
03-19-2013,17:33:38 : COMMAND LINE: checking for CASO values
03-19-2013,17:33:38 : COMMAND LINE: Checking for clone values
03-19-2013,17:33:38 : COMMAND LINE: Checking progress settings
03-19-2013,17:33:38 : COMMAND LINE: Checking for NOINSTALL value
03-19-2013,17:33:38 : Setup Command Line = "D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\setup.exe"
03-19-2013,17:33:38 : List of switches set follows:
03-19-2013,17:33:38 : /DEST: = C:\Program Files\Symantec1\Backup Exec\
03-19-2013,17:33:38 : /SNO: = 0930292112010690
03-19-2013,17:33:38 : /USER: = backup
03-19-2013,17:33:38 : /DOM: = ACCENTPRESS
03-19-2013,17:33:38 : /PASS: = ********
03-19-2013,17:33:38 : /TS:
03-19-2013,17:33:38 : /TD: = ALL
03-19-2013,17:33:38 : /DOCS:
03-19-2013,17:33:38 : /LOADER:
03-19-2013,17:33:38 : /AOFO:
03-19-2013,17:33:38 : /EXCH:
03-19-2013,17:33:38 : /SQL:
03-19-2013,17:33:38 : /NTA:
03-19-2013,17:33:38 : /RAULUS:
03-19-2013,17:33:38 : /DBSERVER:
03-19-2013,17:33:38 : /DBINSTPATH: = C:\Program Files\Microsoft SQL Server\BE\
03-19-2013,17:33:38 : /BACKUPDATA: = 0
03-19-2013,17:33:38 : /MAC:
03-19-2013,17:33:38 : Command line processing complete
03-19-2013,17:33:38 : Install set to run in UI mode
03-19-2013,17:33:38 : CDlgPushWelcome::Pass
03-19-2013,17:33:40 : CinstOpenDlg::ValidateData
03-19-2013,17:33:43 : Validating license data
03-19-2013,17:33:44 : CDlgChooseInstall::ValidateData
03-19-2013,17:33:44 : CDlgValidationSummary::LaunchValidationTest
03-19-2013,17:33:44 : m_bUseNativeClient = 1
03-19-2013,17:33:44 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:33:44 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:33:44 : Connected to SQL Server.
03-19-2013,17:33:44 : m_bUseNativeClient = 1
03-19-2013,17:34:05 : CDlgValidationSummary::ValidateData
03-19-2013,17:34:05 : BEOperations::BE_GetInstalledProdCodeVersion
03-19-2013,17:34:05 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:34:05 : CDlgSerialNumber Pass Function.
03-19-2013,17:34:05 : After Check for Remote_Install.
03-19-2013,17:34:05 : After Check for RA_INSTALL.
03-19-2013,17:34:07 : Validating serialization data
03-19-2013,17:34:07 : CDlgLocalChooseCustom::Pass
03-19-2013,17:34:07 : After Check for INSTALL_CHOICE.
03-19-2013,17:34:07 : After Check for INSTALL_TYPE.
03-19-2013,17:34:07 : After Check for INSTALL_MODE.
03-19-2013,17:34:07 : CDlgLocalChooseCustom Pass Function end.
03-19-2013,17:34:07 : On Init of CDlgChooseCustom
03-19-2013,17:34:07 : Leaving Init of CDlgChooseCustom
03-19-2013,17:34:07 : CDlgLocalChooseCustom::OnInitDialog
03-19-2013,17:34:07 : On Init of CDlgLocalChooseCustom
03-19-2013,17:34:07 : Leaving Init of CDlgLocalChooseCustom
03-19-2013,17:34:12 : Validating Local Options Data
03-19-2013,17:34:13 : Validating service account data
03-19-2013,17:34:13 : CDlgSSO Pass Function.
03-19-2013,17:34:13 : After Check for INSTALL_MODE.
03-19-2013,17:34:13 : DlgChooseDBServer Pass Function.
03-19-2013,17:34:20 : m_bUseNativeClient = 1
03-19-2013,17:34:20 : Validating DlgChooseDBServer data
03-19-2013,17:34:20 : Drive C: Required: 1102 MB Available: 37138 MB
03-19-2013,17:34:20 : CDlgChooseTapeDrivers Pass Function.
03-19-2013,17:34:20 : After Check for INSTALL_MODE.
03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
03-19-2013,17:34:20 : After Check for INSTALL_TYPE.
03-19-2013,17:34:20 : CDlgSerialNumber Pass Function.
03-19-2013,17:34:20 : CDlgCAS Pass Function.
03-19-2013,17:34:20 : After Check for INSTALL_MODE.
03-19-2013,17:34:20 : CDlgClone Pass Function.
03-19-2013,17:34:20 : CDlgClone not passed.
03-19-2013,17:34:20 : CDlgRemoteChooseCustom Pass Function.
03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
03-19-2013,17:34:20 : Install Summary XML File:
03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.xml
03-19-2013,17:34:20 : Install Summary XSL File:
03-19-2013,17:34:20 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Bin\InstallSummary.xsl
03-19-2013,17:34:20 : Install Summary HTML File:
03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.htm
03-19-2013,17:34:20 : Not Quickstart Edition
03-19-2013,17:34:20 : Entering GetSQLAndCASOInformation
03-19-2013,17:34:20 : Leaving GetSQLAndCASOInformation
03-19-2013,17:34:20 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:34:20 : m_bUseNativeClient = 1
03-19-2013,17:34:20 : *************** About Backing Up Exchange 2007 Servers *************** To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this
computer. The Management Tools can be installed during a custom install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft
Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,17:34:21 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:34:27 : Executing InstallLiveUpdate.
03-19-2013,17:34:40 : Installing .Net Framework 2.0 SP1.
03-19-2013,17:34:40 : Checking for .Net Framework 2.0 SP1.
03-19-2013,17:34:40 : Vista or Longhorn server. Not installing .NET Frameworks.
03-19-2013,17:34:40 : .NET Framework was detected. Skipping install.
03-19-2013,17:34:41 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,17:34:41 : m_bUseNativeClient = 1
03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes;DATABASE=master
03-19-2013,17:34:41 : SQL Server version 9
03-19-2013,17:34:41 : SQL version returned: 9
03-19-2013,17:34:41 : Executing SQL_GetServicePack.
03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:34:41 : Connected to SQL Server.
03-19-2013,17:34:41 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:34:41 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:34:41 : Connected to SQL Server.
03-19-2013,17:34:41 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Express Edition
03-19-2013,17:34:41 : "D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\SQLExpress\SQLEXPR.exe" /wait /qn /norestart /lv "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt" INSTANCENAME=BKUPEXEC SQLACCOUNT="NT AUTHORITY\SYSTEM" SQLPASSWORD=""
UPGRADE=SQL_Engine,SQL_Data_Files,SQL_Replication,Client_Components,Connectivity SAPWD=**** DISABLENETWORKPROTOCOLS=0
03-19-2013,17:34:45 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 1601. ***To search for information about this error, click
here
03-19-2013,17:34:45 : Please review C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more details.
03-19-2013,17:34:45 : Failed to install third party products.
03-19-2013,17:37:25 : Validating install complete
03-19-2013,17:37:25 : Success unloading BEINSTDLGS.DLL.
03-19-2013,17:37:25 : CLEANUP: Install has removed the following files from: C:\Users\ADMINI~1\AppData\Local\Temp\1\{BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:37:25 : Removed files:
03-19-2013,17:37:25 : ERROR: Installation failed with error 1603.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,17:41:16 : Windows Operating System Version: 6.1
03-19-2013,17:41:16 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,17:41:18 : Executing managed _Setup:
03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,17:41:18 : Loading XML from:
03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,17:41:18 : RawsDlgSequence::CheckInstMode
03-19-2013,17:41:18 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,17:41:19 : Launching UI Install
03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:41:19 : m_bUseNativeClient = 1
03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:41:20 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,17:41:20 : CopySupportFiles
03-19-2013,17:41:20 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,17:41:20 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:41:20 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,17:41:20 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,17:41:28 : Typical install value is set to : True
03-19-2013,17:41:29 : m_bUseNativeClient = 1
03-19-2013,17:41:29 : Executing SQL_GetServicePack.
03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:41:29 : Connected to SQL Server.
03-19-2013,17:41:29 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:41:29 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:41:29 : Connected to SQL Server.
03-19-2013,17:41:29 : Executing SQL_GetServicePack.
03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:41:29 : Connected to SQL Server.
03-19-2013,17:41:29 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:41:29 : m_bUseNativeClient = 1
03-19-2013,17:41:51 : m_bUseNativeClient = 1
03-19-2013,17:41:51 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:43:04 : Currently executing as ACCENTPRESS\administrator
03-19-2013,17:43:04 : Install is not executing as the service account.
03-19-2013,17:43:04 : Successfully Logged on as service account.
03-19-2013,17:43:04 : Successfully impersonated service account.
03-19-2013,17:43:04 : EUserName value successfully written to the registry.
03-19-2013,17:43:04 : EPassword value successfully written to the registry.
03-19-2013,17:43:04 : EDomain value successfully written to the registry.
03-19-2013,17:43:09 : There were no remote computers selected for install
03-19-2013,17:43:09 : m_bUseNativeClient = 1
03-19-2013,17:43:09 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,17:43:10 : Terminal Services enabled.
03-19-2013,17:43:10 : Terminal Services server has been set to Install mode.
03-19-2013,17:43:11 : Checking for .Net Framework 3.5 SP1.
03-19-2013,17:43:11 : Executing InstallLiveUpdate.
03-19-2013,17:44:35 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,17:44:35 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,17:44:35 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,17:44:35 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,17:44:35 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:44:35 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,17:44:35 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:44:35 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,17:44:35 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:44:36 : Starting Install
03-19-2013,17:44:36 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,17:44:36 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:44:36 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,17:44:36 : Discovered Total Actions: 115
03-19-2013,17:44:36 : The return code from the MSI is: 1601
03-19-2013,17:44:36 : Cleaning up the symc status key
03-19-2013,17:44:36 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,17:44:36 : Clean up Symantec installer keys.
03-19-2013,17:44:37 : Terminal Services enabled.
03-19-2013,17:44:37 : Terminal Services server has been set to Execute mode.
03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,17:44:57 : BeSeqDlgs::DlgInstallComplete
03-19-2013,17:44:57 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,17:45:25 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:45:28 : Gathering Telemetry items
03-19-2013,17:45:28 : Failed to start the management service
03-19-2013,17:45:28 : Service BackupExecManagementService was not found on computer '.'.
03-19-2013,17:45:28 : Sending Telemetry to Symantec
03-19-2013,17:45:28 : Transmit Telemetry initialized.
03-19-2013,17:45:28 : TelemetryRegistryHelpers initialized.
03-19-2013,17:45:29 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
03-19-2013,17:56:31 : Windows Operating System Version: 6.1
03-19-2013,17:56:31 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,17:56:33 : Executing managed _Setup:
03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,17:56:33 : Loading XML from:
03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,17:56:33 : RawsDlgSequence::CheckInstMode
03-19-2013,17:56:33 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,17:56:34 : Launching UI Install
03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:56:35 : m_bUseNativeClient = 1
03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:56:35 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,17:56:35 : CopySupportFiles
03-19-2013,17:56:35 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,17:56:35 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:56:35 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,17:56:35 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,17:56:49 : Typical install value is set to : True
03-19-2013,17:56:50 : Executing SQL_GetServicePack.
03-19-2013,17:56:50 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:56:51 : Connected to SQL Server.
03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:56:51 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:56:51 : Connected to SQL Server.
03-19-2013,17:56:51 : Executing SQL_GetServicePack.
03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:56:51 : Connected to SQL Server.
03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:57:37 : m_bUseNativeClient = 1
03-19-2013,17:57:37 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:58:41 : Currently executing as ACCENTPRESS\administrator
03-19-2013,17:58:41 : Install is not executing as the service account.
03-19-2013,17:58:41 : Successfully Logged on as service account.
03-19-2013,17:58:41 : Successfully impersonated service account.
03-19-2013,17:58:41 : EUserName value successfully written to the registry.
03-19-2013,17:58:41 : EPassword value successfully written to the registry.
03-19-2013,17:58:41 : EDomain value successfully written to the registry.
03-19-2013,17:58:51 : There were no remote computers selected for install
03-19-2013,17:58:51 : m_bUseNativeClient = 1
03-19-2013,17:58:51 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,17:58:52 : Terminal Services enabled.
03-19-2013,17:58:52 : Terminal Services server has been set to Install mode.
03-19-2013,17:58:52 : Checking for .Net Framework 3.5 SP1.
03-19-2013,17:58:54 : Executing InstallLiveUpdate.
03-19-2013,17:59:06 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,17:59:06 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,17:59:07 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,17:59:07 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:59:07 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,17:59:07 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:59:07 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,17:59:07 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:59:07 : Starting Install
03-19-2013,17:59:07 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:59:07 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,17:59:08 : Discovered Total Actions: 115
03-19-2013,17:59:08 : The return code from the MSI is: 1601
03-19-2013,17:59:08 : Cleaning up the symc status key
03-19-2013,17:59:08 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,17:59:08 : Clean up Symantec installer keys.
03-19-2013,17:59:10 : Terminal Services enabled.
03-19-2013,17:59:10 : Terminal Services server has been set to Execute mode.
03-19-2013,18:00:01 : The return code is: 0
03-19-2013,18:00:01 : SUCCESS: Installation has completed successfully.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:02:24 : Windows Operating System Version: 6.1
03-19-2013,18:02:24 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:02:26 : Executing managed _Setup:
03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:02:26 : Loading XML from:
03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:02:26 : RawsDlgSequence::CheckInstMode
03-19-2013,18:02:26 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:02:26 : Launching UI Install
03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:02:26 : m_bUseNativeClient = 1
03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:02:26 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:02:26 : CopySupportFiles
03-19-2013,18:02:26 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:02:27 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:02:27 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:02:27 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:03:11 : The return code is: 0
03-19-2013,18:03:11 : SUCCESS: Installation has completed successfully.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:03:21 : Windows Operating System Version: 6.1
03-19-2013,18:03:21 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:03:22 : Windows Operating System Version: 6.1
03-19-2013,18:03:22 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:03:23 : Executing managed _Setup:
03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:03:23 : Loading XML from:
03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:03:23 : RawsDlgSequence::CheckInstMode
03-19-2013,18:03:23 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:03:24 : Launching UI Install
03-19-2013,18:03:24 : Executing managed _Setup:
03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:03:24 : m_bUseNativeClient = 1
03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:03:24 : Loading XML from:
03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:03:24 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:03:24 : RawsDlgSequence::CheckInstMode
03-19-2013,18:03:24 : CopySupportFiles
03-19-2013,18:03:24 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:03:24 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:03:24 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:03:24 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:03:24 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:03:58 : Typical install value is set to : True
03-19-2013,18:03:58 : m_bUseNativeClient = 1
03-19-2013,18:03:58 : Executing SQL_GetServicePack.
03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:03:58 : Connected to SQL Server.
03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:03:58 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:03:58 : Connected to SQL Server.
03-19-2013,18:03:58 : Executing SQL_GetServicePack.
03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:03:58 : Connected to SQL Server.
03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:03:58 : m_bUseNativeClient = 1
03-19-2013,18:04:20 : m_bUseNativeClient = 1
03-19-2013,18:04:20 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:05:35 : Currently executing as ACCENTPRESS\administrator
03-19-2013,18:05:35 : Install is not executing as the service account.
03-19-2013,18:05:35 : Successfully Logged on as service account.
03-19-2013,18:05:35 : Successfully impersonated service account.
03-19-2013,18:05:35 : EUserName value successfully written to the registry.
03-19-2013,18:05:35 : EPassword value successfully written to the registry.
03-19-2013,18:05:35 : EDomain value successfully written to the registry.
03-19-2013,18:05:36 : There were no remote computers selected for install
03-19-2013,18:05:36 : m_bUseNativeClient = 1
03-19-2013,18:05:36 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,18:05:37 : Terminal Services enabled.
03-19-2013,18:05:37 : Terminal Services server has been set to Install mode.
03-19-2013,18:05:37 : Checking for .Net Framework 3.5 SP1.
03-19-2013,18:05:38 : Executing InstallLiveUpdate.
03-19-2013,18:05:50 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,18:05:50 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,18:05:50 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,18:05:50 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:05:50 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,18:05:50 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:05:50 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,18:05:50 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:05:50 : Starting Install
03-19-2013,18:05:50 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:05:50 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,18:05:50 : Discovered Total Actions: 115
03-19-2013,18:05:50 : The return code from the MSI is: 1601
03-19-2013,18:05:51 : Cleaning up the symc status key
03-19-2013,18:05:51 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,18:05:51 : Clean up Symantec installer keys.
03-19-2013,18:05:51 : Terminal Services enabled.
03-19-2013,18:05:51 : Terminal Services server has been set to Execute mode.
03-19-2013,18:06:32 : The return code is: 0
03-19-2013,18:06:32 : SUCCESS: Installation has completed successfully.
03-19-2013,18:07:36 : Setup is already running. Unable to initialize another instance of setup.
03-19-2013,18:07:39 : Error initializing shared data
03-19-2013,18:07:39 : ERROR: Installation failed with error 1603. GetLastError = :0
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:13:44 : Windows Operating System Version: 6.1
03-19-2013,18:13:44 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:13:44 : Windows Operating System Version: 6.1
03-19-2013,18:13:44 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:13:46 : Executing managed _Setup:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:13:46 : Executing managed _Setup:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:13:46 : Loading XML from:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:13:46 : Loading XML from:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:13:47 : Launching UI Install
03-19-2013,18:13:47 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:13:48 : m_bUseNativeClient = 1
03-19-2013,18:13:48 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:13:48 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:13:48 : CopySupportFiles
03-19-2013,18:13:48 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:13:48 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:13:48 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:13:48 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:13:54 : Typical install value is set to : True
03-19-2013,18:13:55 : m_bUseNativeClient = 1
03-19-2013,18:13:55 : Executing SQL_GetServicePack.
03-19-2013,18:13:55 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:13:56 : Connected to SQL Server.
03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:13:56 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:13:56 : Connected to SQL Server.
03-19-2013,18:13:56 : Executing SQL_GetServicePack.
03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:13:56 : Connected to SQL Server.
03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:13:56 : m_bUseNativeClient = 1
03-19-2013,18:14:41 : m_bUseNativeClient = 1
03-19-2013,18:14:41 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:16:09 : Service account specified is not valid
03-19-2013,18:16:09 : Unable to authenticate with the user and password information given for ACCENTPRESS\backup.
03-19-2013,18:16:10 : Error validating service account credentials.
03-19-2013,18:16:20 : Currently executing as ACCENTPRESS\administrator
03-19-2013,18:16:20 : Install is not executing as the service account.
03-19-2013,18:16:20 : Successfully Logged on as service account.
03-19-2013,18:16:20 : Successfully impersonated service account.
03-19-2013,18:16:20 : EUserName value successfully written to the registry.
03-19-2013,18:16:20 : EPassword value successfully written to the registry.
03-19-2013,18:16:20 : EDomain value successfully written to the registry.
03-19-2013,18:16:22 : There were no remote computers selected for install
03-19-2013,18:16:22 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,18:16:23 : Terminal Services enabled.
03-19-2013,18:16:23 : Terminal Services server has been set to Install mode.
03-19-2013,18:16:23 : Checking for .Net Framework 3.5 SP1.
03-19-2013,18:16:25 : Executing InstallLiveUpdate.
03-19-2013,18:16:37 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,18:16:37 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,18:16:38 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,18:16:38 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:16:38 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,18:16:38 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:16:38 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,18:16:38 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:16:38 : Starting Install
03-19-2013,18:16:38 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:16:38 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,18:16:39 : Discovered Total Actions: 115
03-19-2013,18:16:39 : The return code from the MSI is: 1601
03-19-2013,18:16:39 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,18:16:39 : Clean up Symantec installer keys.
03-19-2013,18:16:39 : Cleaning up the symc status key
03-19-2013,18:16:41 : Terminal Services enabled.
03-19-2013,18:16:41 : Terminal Services server has been set to Execute mode.
03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,18:17:08 : BeSeqDlgs::DlgInstallComplete
03-19-2013,18:17:08 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,18:17:09 : Gathering Telemetry items
03-19-2013,18:17:09 : Failed to start the management service
03-19-2013,18:17:09 : Service BackupExecManagementService was not found on computer '.'.
03-19-2013,18:17:09 : Sending Telemetry to Symantec
03-19-2013,18:17:09 : Transmit Telemetry initialized.
03-19-2013,18:17:09 : TelemetryRegistryHelpers initialized.
03-19-2013,18:17:21 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
03-19-2013,18:17:33 : TransmitTelemetry.TransmitMessage URL=http://statsbe.norton.com/n/p, Caught WebException The remote name could not be resolved: 'statsbe.norton.com'
03-19-2013,18:17:33 : Telemetry transmission failed. Data was not sent.
03-19-2013,18:17:33 : The return code is: 1601
03-19-2013,18:17:33 : ERROR: Installation failed with error 1601. GetLastError = :0
03-19-2013,18:17:48 : Setup is already running. Unable to initialize another instance of setup.
03-19-2013,18:17:51 : Error initializing shared data
03-19-2013,18:53:53 : m_bUseNativeClient = 1
03-19-2013,18:53:53 : Executing SQL_GetServicePack.
03-19-2013,18:53:53 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:53:54 : Connected to SQL Server.
03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:53:54 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:53:54 : Connected to SQL Server.
03-19-2013,18:53:54 : Executing SQL_GetServicePack.
03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:53:54 : Connected to SQL Server.
03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:53:54 : m_bUseNativeClient = 1
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:58:06 : Windows Operating System Version: 6.1
03-19-2013,18:58:06 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:58:08 : Executing managed _Setup:
03-19-2013,18:58:08 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:58:09 : Loading XML from:
03-19-2013,18:58:09 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:58:09 : RawsDlgSequence::CheckInstMode
03-19-2013,18:58:09 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:58:09 : Launching UI Install
03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:58:10 : m_bUseNativeClient = 1
03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:58:10 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:58:10 : CopySupportFiles
03-19-2013,18:58:10 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:58:11 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:58:11 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:58:11 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:58:15 : Typical install value is set to : True
03-19-2013,18:58:16 : m_bUseNativeClient = 1
03-19-2013,18:58:16 : Executing SQL_GetServicePack.
03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:58:16 : Connected to SQL Server.
03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:58:16 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:58:16 : Connected to SQL Server.
03-19-2013,18:58:16 : Executing SQL_GetServicePack.
03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:58:16 : Connected to SQL Server.
03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:58:16 : m_bUseNativeClient = 1
03-19-2013,18:58:49 : m_bUseNativeClient = 1
03-19-2013,18:58:49 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:59:43 : Currently executing as ACCENTPRESS\administrator
03-19-2013,18:59:43 : Install is not executing as the service account.
03-19-2013,18:59:43 : Successfully Logged on as service account.
03-19-2013,18:59:44 : Successfully impersonated service account.
03-19-2013,18:59:44 : EUserName value successfully written to the registry.
03-19-2013,18:59:44 : EPassword value successfully written to the registry.
03-19-2013,18:59:44 : EDomain value successfully written to the registry.
03-19-2013,18:59:46 : There were no remote computers selected for install
03-19-2013,18:59:46 : m_bUseNativeClient = 1
03-19-2013,18:59:46 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,18:59:47 : Terminal Services enabled.
03-19-2013,18:59:47 : Terminal Services server has been set to Install mode.
03-19-2013,18:59:47 : Checking for .Net Framework 3.5 SP1.
03-19-2013,18:59:49 : Executing InstallLiveUpdate.
03-19-2013,19:00:01 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,19:00:01 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,19:00:01 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,19:00:01 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,19:00:01 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,19:00:01 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,19:00:01 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,19:00:02 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,19:00:02 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,19:00:02 : Starting Install
03-19-2013,19:00:02 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,19:00:02 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,19:00:02 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,19:00:03 : Discovered Total Actions: 115
03-19-2013,19:00:03 : The return code from the MSI is: 1601
03-19-2013,19:00:03 : Cleaning up the symc status key
03-19-2013,19:00:03 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,19:00:03 : Clean up Symantec installer keys.
03-19-2013,19:00:05 : Terminal Services enabled.
03-19-2013,19:00:05 : Terminal Services server has been set to Execute mode.
03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,19:00:07 : BeSeqDlgs::DlgInstallComplete
03-19-2013,19:00:07 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,19:00:10 : Gathering Telemetry items
03-19-2013,19:00:10 : Failed to start the management service
03-19-2013,19:00:10 : Service BackupExecManagementService was not found on computer '.'.
03-19-2013,19:00:10 : Sending Telemetry to Symantec
03-19-2013,19:00:10 : Transmit Telemetry initialized.
03-19-2013,19:00:10 : TelemetryRegistryHelpers initialized.
03-19-2013,19:00:10 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
03-19-2013,19:00:10 : Telemetry data was successfully sent to Symantec
03-19-2013,19:00:10 : The return code is: 1601
03-19-2013,19:00:11 : ERROR: Installation failed with error 1601. GetLastError = :0
DJH

Error installing certificate - help

Hi
I am trying to install a webauth certificate on a WLC (5508 6.0.188).
I followed the "Generate CSR for Third-Party Certificates and Download Unchained Certificates to the WLC" document.
But when I try to upload the .pem file i get "the" "error installing certificate" promt.
I did not have any errors using OpenSSL.
Is there any debug commands that can help clearify the issue.
The Solution provided in this discussion has been added in the following Blog:-
https://supportforums.cisco.com/community/netpro/wireless-mobility/security-network-management/blog/2011/11/26/generate-csr-for-third-party-cert-and-download-unchained-cert-on-wireless-lan-controller-wlc

I was having the same problem and worked on it for probably 8 hours trying numerous different solutions and this is what fixed it for me.
The OpenSSL versions available from www.openssl.org do not create a final.pem that work with the WLC.
I downloaded OpenSSL using this link http://www.ingate.com/files/Win32OpenSSL-0.9.6-1.0.zip and installed into C:\OpenSSL (It tries to install to program files, install location doesn't matter I just like it on the root of C)
I then followed all of the steps outline on Cisco.com http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00806e367a.shtml
Uploaded the final.pem file and it install without any problems.
My Cert was purchased from RapidSSL I don't know if that matters or not.
This was a renewal cert, so it was my second time install a cert to my WLC and I made the mistake of not keeping my original copy of OpenSSL that worked for me the first time. Don't make the mistake I made and KEEP a copy of the OpenSSL version that works for you. That will make cert renewal much easier for you.

CS6 Installer halts when installing Adobe Help

CS6 Creative Suite Design & Web Premium Trial downloads, extracts, but the installer halts when it hits "Currently Installing Adobe Help", and the install time keeps increasing indefinitely. I have tried over and over, re-downloading, using the direct download links, running the creative suite cleaner, the Adobe Support tool, restarting my computer, etc. etc. etc. It does this same thing when I have tried to install Dreamweaver CS6 on its own, but I was able to download & install Lightroom 4 with no problems whatsoever. What can I do at this point?

I too am having this problem, and killing InstallAdobeHelp.exe DOES seem to allow the installer to continue. Thank you for that tip, Dan!
For reference (Adobe or otherwise) here is some log and other useful information:
[    3968] Mon Jul 16 23:43:03 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{152B1DA7-A342-4EAA-BD28-25DD7B74AB3C}] took 2948.64 milliseconds (2.94864 seconds) DTR = 165.5 KBPS (0.161621 MBPS)
User specified overrideFile:
[    3968] Mon Jul 16 23:43:05 2012 INFO
Successfully updated the csu inventory for {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0 return values 0:0
Calling the custom action code for post-repair for payload {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0
Calling the custom action code for pre-install for payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0
::START TIMER:: [Payload Operation :{D38116C8-C472-4BB0-AD6F-0C1DD1320D1D}]
[    7124] Mon Jul 16 23:43:05 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: InstallThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installing third party payload
Third party application path:C:\Users\<USERNAME_REPLACED>\Desktop\CS6 Master Collection\Adobe CS6\payloads\AdobeHelp\InstallAdobeHelp.exe
CommandLine: appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air
[    2068] Mon Jul 16 23:53:29 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
-----I CANCEL INSTALL HERE AFTER LONG PERIOD OF TIME---------
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.98.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
[    2068] Mon Jul 16 23:53:30 2012 INFO
Supported RIBS version range: [0.0.66.0,6.0.98.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[    2068] Mon Jul 16 23:53:38 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
etc....
A couple notes:
I am installing CS6 Master Collection trial.
I am running Windows 7 Ultimate x64
I had CS4 & CS5 Master Collection installed (non-trial)
I tried removing both, with no luck.
I updated Download Manager and Adobe Air just previous to installing.
I have tried restarting, installing with and without internet access/activation (shouldn't really matter) - Attempted installation about 6 times.
Running InstallAdobeHelp from command line using the same call the installer does (InstallAdobeHelp.exe CommandLine: appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air) Gives the same result - an empty window appears and never goes away.
Canceling the installer doesn't kill InstallAdobeHelp.exe, it will keep running in the background until killed - even if the installer is forcefully stopped, and will even run 4 or 5 InstallAdobeHelp.exe processes at the same time, if you keep trying to install.
Big idea: I saw something in the log about already having AdobeHelp 1.0.0.0 installed (Probably from CS4/5?) I'm guessing this is causing the conflict:
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.0.98.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[    9132] Tue Jul 17 23:59:43 2012 INFO
______ Verify Dependency Subscribers ______
[    9132] Tue Jul 17 23:59:43 2012 WARN
DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.

OBIEE 11.1.1.7 installation issue- Patches install error

Hi ,
I am trying to install the OBIEE 11.1.1.7.1 apss with odi on a virtual machine. I have installed ODI, OBI, ran the rcu for bi apps and installed the bi aspps also succesfullly without any error. I am trying to apply patches and I am getting below errors when I run the perl scripts as per the instructions.
The value of OPATCH_SHIPHOME: C:\MWH\oracle_common\OPatch
Performing OPatch apply as follows: C:\MWH\oracle_common\OPatch\opatch napply C
:\patch_wrkdir\patches\oracle_common\generic -silent -oh C:\MWH\oracle_common >
C:\patch_wrkdir\oracle_common_generic_patches.log
UtilSession failed: NApply was not able to get the list of patches to apply.
Sleeping for 0 hours...
Analyzing logs .............
Cheking fmw_diagnostics_14757820_2.zip is a BI Tech Patch
found zip file fmw_diagnostics_14757820_2.zip
Cheking JDEVADF_REL7MLR10-RT_16525527.zip is a BI Tech Patch
found zip file JDEVADF_REL7MLR10-RT_16525527.zip
Cheking p16080773_111170_Generic.zip is a BI Tech Patch
found zip file p16080773_111170_Generic.zip
Cheking p16433036_111170_Generic.zip is a BI Tech Patch
found zip file p16433036_111170_Generic.zip
Cheking p16433147_111170_Generic.zip is a BI Tech Patch
found zip file p16433147_111170_Generic.zip
Cheking SOACOMMON_REL7B8_16438735.zip is a BI Tech Patch
found zip file SOACOMMON_REL7B8_16438735.zip
Cheking WebCenter_BP1REL7RC3_16311963.zip is a BI Tech Patch
found zip file WebCenter_BP1REL7RC3_16311963.zip
Cheking Webservices_Patch-3-PS6RC3_bug-16487786.zip is a BI Tech Patch
found zip file Webservices_Patch-3-PS6RC3_bug-16487786.zip
Opening Logfile for validation: C:\patch_wrkdir\oracle_common_generic_patches.lo
g
p16433147_111170_Generic.zip failed to install
p16080773_111170_Generic.zip failed to install
Webservices_Patch-3-PS6RC3_bug-16487786.zip failed to install
p16433036_111170_Generic.zip failed to install
JDEVADF_REL7MLR10-RT_16525527.zip failed to install
WebCenter_BP1REL7RC3_16311963.zip failed to install
fmw_diagnostics_14757820_2.zip failed to install
SOACOMMON_REL7B8_16438735.zip failed to install
Will try to install ODI patchesThe Patch Location is: C:\Installables\Patches\o
di\generic
The Unzip Patch Location is: C:\patch_wrkdir\patches\odi\generic
Will try to explode the patch zip file: C:\Installables\Patches\odi\generic\p16
629917_111170_Generic.zip
Can't create dir C:\patch_wrkdir\patches\odi\generic.
Cheking C:\Installables\Patches\odi\generic\p16629917_111170_Generic.zip is a B
I Tech Patch
Extracting: "C:\Program Files\7-Zip\7z.exe" -ybc -d C:\Installables\Patches\odi\
generic\p16629917_111170_Generic.zip C:\patch_wrkdir\patches\odi\generic
Error:
Incorrect command line
The value of OPATCH_SHIPHOME: C:\oracle\product\11.1.1\Oracle_ODI_1\OPatch
Performing OPatch apply as follows: C:\oracle\product\11.1.1\Oracle_ODI_1\OPatch
\opatch napply C:\patch_wrkdir\patches\odi\generic -silent -oh C:\oracle\produc
t\11.1.1\Oracle_ODI_1 > C:\patch_wrkdir\odi_generic_patches.log
UtilSession failed: NApply was not able to get the list of patches to apply.
Sleeping for 0 hours...
Analyzing logs .............
Cheking p16629917_111170_Generic.zip is a BI Tech Patch
found zip file p16629917_111170_Generic.zip
Opening Logfile for validation: C:\patch_wrkdir\odi_generic_patches.log
p16629917_111170_Generic.zip failed to install
I gave all the paths correctly in apply_patches_import.txt as below and changed apply_patch.pl to use 7zip after installing the 7zip.
# Required - Java home
JAVA_HOME=C:\MWH\Oracle_BI1\jdk
# Required - Inventory Location
INVENTORY_LOC=C:\Program Files\Oracle\Inventory
ORACLE_HOME=C:\MWH\Oracle_BI1
MW_HOME=C:\MWH
COMMON_ORACLE_HOME=C:\MWH\oracle_common
WL_HOME=C:\MWH\wlserver_10.3
#SOA_HOME=/scratch/aime/work/mw_home/Oracle_SOA1
ODI_HOME=C:\oracle\product\11.1.1\Oracle_ODI_1
# Required - An existing writable directory to create logs and temp patch files
WORKDIR=C:\patch_wrkdir
# Required - Path of patch directory till the release patch-set folder which is inside patches4fa/dist.
# i;e the patch-set folder for a particular release to apply patch from
# eg; /scratch/aime/tmp/ps1/biappsshiphome/patches4fa/dist/ps6rc3
PATCH_ROOT_DIR=C:\Installables\Patches
$DOWNLOAD_EXE = "\"C:${DIRSEP}Program Files${DIRSEP}7-Zip${DIRSEP}7z.exe\" -ybc -d";
$cmd = "$DOWNLOAD_EXE $_[0] $PATCHES_HOME";
I have set the ORACLE_HOME envrironment varaible and restarted the machine.
Please let me know any pointers in fixing this issue.
Thanks,
Phani.

I belive there is a typo... Command should be:
$cmd = "$DOWNLOAD_EXE x $_[0] -o$PATCHES_HOME";
Pls. note -o$PATCHES....
Antonio
BExpert, Brazil

Crystal Reports Installation Issue (Error 1904/ HRESULT -2147024769)

Hi,
While installing Crystal Reports 2008 -trial version on Windows-xp I am getting the following error:
"Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportSourceBridge.dll failed to register. HRESULT -2147024769. Contact your support personnel."
Integration Kit for SAP has not yet been installed. But Business Objects XI3.1 Client Tools are installed.
Crystal Reports version is 12.0.0.86.
Is it an compatibility issue or other problem? What is the resolution? Are there any Fix Pack available? Any alternative approach that works?
Any suggestions on this are welcome.
Regards,
Amogh

Hello,
Download Crystal Reports 3.1. It should be version 12.1.0.xxx. It may be the order you are installing also, Install CR first and then the other parts.
1904 is a MSIExec error code. Typically it's due to outdated Microsoft installer or permissions and/or network speed or.... Be sure you are logged in as the local PC administrator or have the same rights as. Copy the installer to your local hard drive and run the setup.exe by right clicking on it and selecting Run as Administrator...
Here's a link for the full build of SP1: https://smpdl.sap-ag.de/~sapidp/012002523100006556612009E/cr2008v1win_rf.exe
Thank you
Don

Ops Center EC upgrade error's with no DB table space

Hi I am not a DBA so not sure what to do, all I know is the ASM disk group still has plenty of disk space,
I am trying to upgrade EC from 12.1.1.2076 to 12.1.2.2161, but the installer is exiting with an error of no DB space. below if the db error log,
[..]snip
. estimated "OPSMONDB"."WINPM_REPORT_TEMPLATE_UPDATES" 0 KB
. estimated "OPSMONDB"."WINPM_TARGETS" 0 KB
. estimated "OPSMONDB"."WINPM_UPDATES" 0 KB
Total estimation using BLOCKS method: 8.515 GB
Processing object type SCHEMA_EXPORT/PRE_SCHEMA/PROCACT_SCHEMA
Processing object type SCHEMA_EXPORT/TYPE/TYPE_SPEC
Processing object type SCHEMA_EXPORT/SEQUENCE/SEQUENCE
Processing object type SCHEMA_EXPORT/TABLE/TABLE
ORA-39126: Worker unexpected fatal error in KUPW$WORKER.CREATE_OBJECT_ROWS [TABLE]
TABLE:"OPSMONDB"."HD_PERSISTENT_MBEAN"
ORA-01691: unable to extend lob segment OPSMONDB.SYS_LOB0000096542C00045$$ by 128 in tablespace USERS
ORA-06512: at "SYS.DBMS_SYS_ERROR", line 105
ORA-06512: at "SYS.KUPW$WORKER", line 9007
----- PL/SQL Call Stack -----
object line object
handle number name
40d69a598 20462 package body SYS.KUPW$WORKER
40d69a598 9028 package body SYS.KUPW$WORKER
40d69a598 7924 package body SYS.KUPW$WORKER
40d69a598 10810 package body SYS.KUPW$WORKER
40d69a598 2728 package body SYS.KUPW$WORKER
40d69a598 9697 package body SYS.KUPW$WORKER
40d69a598 1775 package body SYS.KUPW$WORKER
40d5191c8 2 anonymous block
Job "OPSMONDB"."SYS_EXPORT_SCHEMA_02" stopped due to fatal error at 17:18:12
ASMCMD> lsdg
State Type Rebal Sector Block AU Total_MB Free_MB Req_mir_free_MB Usable_file_MB Offline_disks Voting_files Name
MOUNTED EXTERN N 512 4096 1048576 1048576 1004400 0 1004400 0 N DATA/
Not sure how to fix this issue, any help is greatly appreciated.
Eli

Hi John
Did you check the env variables??
Error "CLIENT_ORACLE_HOME is not set as environment variable"
Define ORACLE_HOME as <drive>:\oracle\<SID>\<oracle_version>
or CLIENT_ORACLE_HOME as <drive>:\<oracle client location>
Regards
Juan
Please reward with points if helpful

Installation of OPS Center

Hi,
Hi Team,
I have a Oracle EM 12c Cloud Control Installed in one of the Server.
Is it possible to install Oracle 12c R1 Ops Center on the same Server where our EM 12c Cloud Control exists?
Can i use my 12c Cloud Control Repository Database for 12c Ops Center Installation?
or
Oracle Ops center and EM 12c should reside on different server?
Please Guide

I believe it is suggested to NOT install both on the same server. We have Ops Center installed on 1 VM guest and EM on another VM guest, but technically on the same physical box.

Does it support install OEM12c with OEM12c ops center into same machine?

Hi,
I'm not familiar for OEM and OPS center.
- Does it support install OEM12c and OEM12c ops center into same machine?
- Would you please share any hardware / OS in OEM12c and OEM12c ops center?
Thanks.

Holger,
Thanks for the reply, that was useful.
I posted this message in service markeplace, and got a reply from SAP, and they do not have out of box solution. Since the project is on aggressive schedule, may be this issue, which involves lot of devlopment needs to tackle in next proect cycle.
Qustion regarding the Apache was also resolved. Reply from SAP is posted below.
Thanks,
Durga
HI Mr Durga,
Can a user say "abc" can have different content displayed while he
logins from Internet or intranet.
This feature is not provided with the standard Delivered NWO4 suite.
I would ask you to take this query in the sdn forum,as these type of
questions are answered by SAP consulting guys.
As far as multitenant EP is concerned,
Based on ramp-up experience and customer feedback, SAP has decided to
not release the IT scenario variant "Implementing a Multitenant Portal"
for general availability after SAP NetWeaver 2004s ramp-up.
Refer to the documentation link
http://help.sap.com/saphelp_nw2004s/helpdata/en/44/
615ad7dfeb4688e10000000a11466f/frameset.htm
Second question:
Does Apache installation is supported on the Virtual machine.
Installation of Apache as DMZ is not Recommended by SAP.
SAP Recommends SAP Web Dispacher.
But SAP supports to a certain extend,if the client is using Apache.
Please refer to the attached Note
Note 480520 Integration of SAP J2EE Engine 6.20 / 6.40 with Apache

OEM 12c : Deployed MS SQL Server Plug-in. Getting Error When Adding Target Manually

Hi All,
Request your help regards to Working with Plug-ins.
I am using a Oracle linux 5.9 VM with OEM 12c v12.1.0.3.0 Installed.
I need to work with Non-Oracle Database - specifically MS SQL Server for which I already downloaded and deployed the MS SQL Server Plug-in.
However when trying to add targets manually, I am getting an error saying "Target Type Microsoft SQL Server is not support on selected monitoring agents em12c.localdomain:3872:Plug-in Microsoft SQL Server Database (12.1.0.3.0) or higher is certified on Enterprise Manager Cloud Control 12.1.0.3.0.
Can you please guide as to where am i going wrong?
Your help and guidance is highly appreciated.
Regards.
Nayan

Hi Nayan,
This seems to be a issue that a different version of MS SQL plugin was deployed on the Agent side.
As per your description you have already downloaded and deployed the MS SQL Server Plug-in. I am assuming that the version of plugin is 12.1.0.3.
If not you will need to deploy 12.1.0.3 MS SQL plugin on OMS first and then on the Agent which is monitoring the MS SQL targets.
+ Command to get the plugins deployed On OMS server currently,
$ cd <OMS_HOME>/bin/
$ ./emcli login -username=sysman
Enter password
Login successful
$ ./emcli sync
Synchronized successfully
$./emcli list_plugins_on_server
+ Command to get the plugins deployed On Agent currently,
$ cd <AGENT_HOME>/agent_inst/bin/
$ ./emctl listplugins agent
Ref: EM 12c: How to Verify the Plugins Deployed on the Enterprise Manager Cloud Control 12.1.0.1 OMS and Agent (Doc ID 1431103.1)
You can review the below link for MS SQL plugin deploy on OMS and Agent,
http://docs.oracle.com/cd/E24628_01/install.121/e35211/toc.htm
Once the 12.1.0.3.0 MS SQL plugin is deployed on OMS and on Agent try to dicover the targets again from console. I hope it will help.
Regards,
Biplab

Installation of OEM 12c and DB 12c / repository

Hi,
currently I am using an Oracle DB 11.2.0.1 to get to know Oracle (administration, SQL, PL/SQL) and to prepare for certification.
Now I want to install OEM 12c with Plugin DB 12c because there are many new features that are not covered in 11.2. Therefore I need 11.2.0.3. or an upgrade to 11.2.0.3 as database repository for OEM 12c. But I can not install 11.2.0.3 or upgrade to this version because a support ID is required for download.
How can I install EM 12c and DB 12c for the purpose of learning oracle and testing Oracle related features using my OTN account as usual?
Thanks in advance.
Best regards
Eli

Hi,
@sybrand_b
thanks for your message.
I have already read some documents and the installation of Oracle 12c including EM Express was successful. Then I tried different OEM combinations but ended up in non compatible OEM12c - repositoryDB - DB12c scenarios or would have needed a support ID.
I am slightly confused regarding full versions, updates and plugins, compatible vs incompatible combinations, which OS works for me etc. and try to figure out a sequence of steps that works anyway. And the parts to download are quite big.
The main steps are
1. Installation of repository DB (which one, which OS?)
2. Installation of the latest OEM 12.1.0.3 using the repository DB
3. Oracle DB 12.1.0.3 has to be plugged into OEM
Which software bundles to install OEM 12c incl. DB 12c should and can I download using my OTN Account?
Which OS works best with downloadable versions? Should I use Oracle Linux64 or a different OS or can I use Ubuntu 64 as well?
Best regards
Eli

How to receive notifications from Enterprise Manager Ops Center 12c

Hi:
- I have a question.
Previous versions of Ops Center could forward notifications via JMX to users using:
OBJECT_NAME = "com.sun.xvm.services:type=NotificationService"
OPERATION_NAME = "getGeneratedNotificationsForUser”
assuming that at least one user is configured to receive the notification.
- I pointed jconsole against Ops Center 12c, but when I invoked the getGeneratedNotificationsForUser method,
Ops Center 12c did not forward any notifications.
- Has anyone else encountered this?
- Is this an Ops Center configuration issue?
- Is there another operation and object that can retrieve notifications ?
Edited by: 915352 on Feb 17, 2012 1:20 PM
Edited by: 915352 on Feb 17, 2012 3:55 PM
Edited by: 915352 on Feb 17, 2012 3:55 PM

Sorry, my morning coffe didnt kick in yet. Nevertheless if it will be available its gonna by on eDelivery most likely.
Edited by: Tommy.B on 2012-02-20 03:24

Add existing OVM servers to Ops Center 11g?

We are turning an Ops Center 11g pilot project into production and we need help with our existing OVM Server for SPARC servers. We have a number of OVM 2.2 servers. When we discover them we don't see the VM asset showing in the "All Assets" list. Is there a way to discover the "Oracle VM Server for SPARC" asset that we can then add to virtual pools?
Thanks,

Try this......
Also it shouldn't allow you to add such servers in an OVM Server for SPARC Server Pool.
Here a filter is missing in Ops Center: such servers shouldn't be proposed in the list of assets that can be added to a Server Pool, instead of allowing you to try it and then see an error that can't be understood.
To have a setup with servers that you will be able to add to Server Pools, and on which you will be able to create logical domains from Ops Center, you can either install these servers from Ops Center following the documentation at :
http://docs.oracle.com/cd/E27363_01/doc.121/e27511/ftr_ovm_sparc_mgmt.htm#autoId11 "Installation of Oracle VM Server for SPARC"
or you can install manually the LDoms Virtualization Controller agent on an already installed server.
I think this is not documented for LDoms, the current documentation at http://docs.oracle.com/cd/E27363_01/doc.121/e27511/asset_mgmt.htm#autoId13 "Installing Agent Controllers From the Command Line" will install a Zone Virtualization Controller Agent.
You should first uninstall the current Zone Virtualization Controller agent on your servers, running from the control domain :
$ /var/scn/install/uninstall
then I didn't do it yet manually on S11, I think it should be done as below if someone can confirm or provide the right procedure on S11. Otherwise I'm installing a s11 setup (with an MSR to sync that will take time) and could confirm tomorrow this manual procedure.
It should be similar as in http://docs.oracle.com/cd/E27363_01/doc.121/e27511/asset_mgmt.htm#autoId13
except that the zip to download at step 4 it the IPS zip : OpsCenterAgent.SolarisIPS*.zip
then at step 7, you have to run "install -l -p <proxy IP address>" instead of "install -a"
This step will expect that the S11 version configured on this server matches the version in the MSR you defined in Ops Center.
and at step 10, before running the "agentadm configure..." command, you need to create a file providing network settings :
create a file /opt/sun/n1gc/lib/virtualController.properties with the following content that you should adpat to your host (here for example on my host smt4-24, with IP address 10.166.88.53)
xvmserver.appliancename=smt4-24
network.interface=net0
network.ipaddress=10.166.88.53
network.subnetmask=255.255.255.0
network.defaultgateway=10.166.88.1
then proceed to the agentadm configure command as described at step 10.
After this command has finished, you should have in Ops Center an OVM for SPARC with ldoms management capabilities, allowing you to add this asset to a Server Pool and create logical domains

Convert custom management plug-in in OEM 11g to OEM 12c compatible plug-in

Hi All,
We have a custom plug-in developed and deployed in OEM 11g. We are planning to move to OEM 12c(12.1.0.4) and installing OEM 12c(fresh install) in a new host instead of migrating existing 11g to 12c as part of upgrade process.
Now question is what are the options if I want to use existing 11g custom plug-in in OEM 12c ? As I understand 11g plug-ins are jar file but OEM 12c plug-ins are OPAR files.
Can we export plug-in from OEM 11g and import directly in OEM 12c or if there are any steps to conver 11g plugin to 12c plugin before importing it in 12c.
Please suggest the options available without re-developing the plug-ins for OEM 12c.
Thanks

To overwrite and update your current custom plug-in update that is stored in a repository, use the overwrite option.
$emcli create_custom_plugin_update
-agent_name="agent_name"
-plugin_id="plugin_id"
[-overwrite]
This command creates and imports a custom plug-in update from an existing Management Agent where the selected plug-in is deployed. The custom plug-in update will be used for all subsequent plug-in deployments on any Management Agent, in place of Oracle supplied versions.
Custom plug-in update is created as per plug-in type. If a custom plug-in update is created, and after three days, a patch is applied, in order to include the patch, the custom plug-in update will have to be created again.
$emcli list_custom_plugin_updates
Please refer the below doc for more info..
http://docs.oracle.com/cd/E24628_01/doc.121/e24473/plugin_mngr.htm#CJGCHGIH
Regards
Krishnan

OEM 12c OPS Center Installation issue : Error installing ipmitool - Help

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