OEM agent starting failed..
Hi,
$ ./emctl start agent
Oracle Enterprise Manager 10g Release 10.2.0.2.0.
Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
Starting agent ................................. failed
Please help
Hi Mohammed_82,
Can you please post below files.
emagent.trc
emoms.trc
Location : $ORACLE_HOME/hostname.domainname/sysman/log
Also take a look on the ACCOUNT_STATUS of SYSMAN, DBSNMP user account.if it's LOCK then unlock first.
In a worst case you will need to recreate the repository ...
emca -deconfig all db -repos drop
emca -config all db -repos create
Regards,
Francisco Munoz Alvarez
Similar Messages
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Hi dears,
I am facing very stupid situation , please help.
After I failed with installation of Virtualization Plug-in (from EM12c console) because my agent is crashed
I can't start OEM.
*[oracle@ovm ~]$ $OMS_HOME/bin/emctl start oms*
Oracle Enterprise Manager Cloud Control 12c Release 12.1.0.1.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
Starting WebTier...
WebTier Successfully Started
Starting Oracle Management Server...
Oracle Management Server is not functioning because of the following reason:
Plug-in deployment is in progress. Enterprise Manager will be started automatically after plug-in deployment is complete. Try 'emctl status oms -details' to see current status of plug-in deployment
I try but nothing ....
*[oracle@ovm ~]$ $OMS_HOME/bin/emctl status oms -details*
Oracle Enterprise Manager Cloud Control 12c Release 12.1.0.1.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host : ovm.oracle.cloud
HTTP Console Port : 7789
HTTPS Console Port : 7801
HTTP Upload Port : 4890
HTTPS Upload Port : 4901
OMS is not configured with SLB or virtual hostname
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://ovm.oracle.cloud:7801/em
Upload URL: https://ovm.oracle.cloud:4901/empbs/upload
WLS Domain Information
Domain Name : GCDomain
Admin Server Host: ovm.oracle.cloud
Managed Server Information
Managed Server Instance Name: EMGC_OMS1
Managed Server Instance Host: ovm.oracle.cloud
I remember that I stopped deploying plug-in job and delete running job.
After I reboot the server and OEM is not running.
Please help me.
./thanksMine was a BP1 patch upgrade issue also. We did the following:
a. Installed EM12c. Configured some targets. Everything worked fine.
b. Installed OMS BP1. OPatch worked fine. The post_deploy worked fine
c. Downloaded all the updated 12.1.0.2 plugins online. Worked fine
d. Applied the database plugin update to the OMS. Pre-reqs claimed everything passed. Got to the deployment phase and seemed to hang.
e. Restarted OMS...OMS wont start again, claims that deployment of plugin is still in progress. OMS is locked.
[oracle@ovm ~]$ $OMS_HOME/bin/emctl start oms
Oracle Enterprise Manager Cloud Control 12c Release 12.1.0.1.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
Starting WebTier...
WebTier Successfully Started
Starting Oracle Management Server...
Oracle Management Server is not functioning because of the following reason:
Plug-in deployment is in progress. Enterprise Manager will be started automatically after plug-in deployment is complete. Try 'emctl status oms -details' to see current status of plug-in deployment
Then attempted:
[oracle@ovm ~]$ $OMS_HOME/bin/emctl status oms -details
Oracle Enterprise Manager Cloud Control 12c Release 12.1.0.1.0
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host : cloud.oracle.com
HTTP Console Port : 7789
HTTPS Console Port : 7801
HTTP Upload Port : 4890
HTTPS Upload Port : 4900
OMS is not configured with SLB or virtual hostname
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://cloud.oracle.com:7801/em
Upload URL: https://cloud.oraclecom:4900/empbs/upload
WLS Domain Information
Domain Name : GCDomain
Admin Server Host: cloud.oracle.com
Managed Server Information
Managed Server Instance Name: EMGC_OMS1
Managed Server Instance Host: cloud.oracle.com
Looked at the pluginca log files. The plugin install log claims that it installed ok. I'm presuming something is stuck in either the EMRep or a file on the host somewhere
Mark -
I tried to start Oracle 9i intelligent agent with command "agentctl start". But it failed, I check the log file, it says "failed while initializing user subsystem, Error initializing subsystems". Any one knows why???
HELP!!I am having the same problem. i see you have posted your message a month ago and i am hopeful that you might have already found a solution. if you have, i would apprecite it very much if you could share it.please.
regards,
leb -
Problem with starting OEM-agent on NT (clustered)
We have problem with starting the OEM-agent (9i) on Windows 2000. The Nt-server is clustered.
I have started the OracleAgent by the service screen. Everyting looks ok.
But, from the server where the OEM-console is installed I can't contact the
agent.
I stopped then the agent and started it by typing;
d:\oracle\ora92\bin\agntsrvc.exe
Than i get the error:
StartServiceCtrlDispatcher Failed with err 1063
Anyone an idea?
Thanks.
KlaasIncreate the virtual memory and try to start the service here:
SELECT START > CONTROL PANEL > ADMINISTRATIVE TOOLS > SERVICES
Joel Pérez -
My auto install for Premiere Elements failed and told me i needed to do a restart and try installing again. Having restarted my laptop, how do I install the software? There are two .exe files in the folder - oem and start-up. Which should i run?
thanksfor windows you should have an exe and a 7z file. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
When starting oem Agent ir error out with java.lang.NoClassDefFoundError: o
Hi ,
Facing below error when starting oem agent with comand./emctl start oms
Oracle Enterprise Manager 10g Release 4 Grid Control
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
opmnctl: opmn is already running
93938978
ADMN-202045
An exception occurred while constructing the OracleAS Repository API, a DCM dependent component.
Resolution:
This exception may be occurring because the ias.properties file is misconfigured.
Check the exception thrown by the OracleAS Repository API for any additional resolution information.
Base Exception:
java.lang.NoClassDefFoundError
oracle/security/jazn/util/JAZNSecurityManager
java.lang.NoClassDefFoundError: oracle/security/jazn/util/JAZNSecurityManager
at oracle.ias.sysmgmt.persistence.SeedDbAccess.<init>(Unknown Source)
at oracle.ias.sysmgmt.persistence.SeedDbAccess.getDbAccess(Unknown Source)
at oracle.ias.sysmgmt.persistence.SeedDbAccess.getDbAccess(Unknown Source)
at oracle.ias.sysmgmt.clustermanagement.ComponentTypeFactory.init(Unknown Source)
at oracle.ias.sysmgmt.task.InstanceManager.sysInit(Unknown Source)
at oracle.ias.sysmgmt.task.InstanceManager.init(Unknown Source)
at oracle.ias.sysmgmt.cmdline.DcmCmdLine.checkInit(Unknown Source)
at oracle.ias.sysmgmt.cmdline.DcmCmdLine.execute(Unknown Source)
at oracle.ias.sysmgmt.cmdline.DcmCmdLine.main(Unknown Source)
Starting HTTP Server ...
Starting Oracle Management Server ...
Checking Oracle Management Server Status ...
Oracle Management Server is Down. -
Installing OEM agent 10.2.0.4 - pre-req fails: locale
Friends,
We are attempting to install an OEM agent 10.2.0.4 on AIX 5.1.
Just when we get to about 90% complete, we get an error regarding 'locale'.
WHen I checked the log file for the InstallActions, I find hundreds of errors related to:
INFO: ld: 0711-251 SEVERE ERROR: Symbol table entry 17 in object /oracle/product/agent10g/lib/libpls10.a[ociextp.o]:
Field n_offset contains -1726349312. Valid values are between 4 and 381.
ld: 0711-251 SEVERE ERROR: Symbol table entry 17 in object /oracle/product/agent10g/lib/libpls10.a[ociextp.o]:
Field n_offset contains -1726349312. Valid values are between 4 and 381.
Then, at the end of the log, I see:
INFO: End output from spawned process.
INFO: ----------------------------------
INFO: Exception thrown from action: make
Exception Name: MakefileException
Exception String: Error in invoking target 'itnsping nnfgt.o mkldflags client_sharedlib' of makefile '/oracle/product/agent10g/
network/lib/ins_net_client.mk'. See '/home/oracle/oraInventory/logs/installActions2009-04-14_01-41-51PM.log' for details.
Exception Severity: 1
Any ideas where I should start looking?
Thanks...Thanks Srini,
You found our problem.
I checked our AIX filesystem, and it seems someone had configured the /oracle mount point which contains the Oracle executable binaries and library files to use the 'cio' (concurrent i/o) option.
Thank you for pointing this out. I'm actually new to AIX, although many years on other operating systems.
I'm also new to this company and just getting my feet wet here with AIX and their existing configurations.
I'm going to write a memo advising our sys admins not to use cio mount option on any mount points except for those containing only the oracle data files.
Thanks again.
Ji Li -
TimeZone issues when starting the OEM Agent since summertime switch Germany
Hello gurus,
since yesterday when the system time has swithched to summer time in Germany I have below errors when starting the agents on our systems:
****@*****: /oracle > su - ora*** -c /oracle/product/agent10g/bin/emctl start agent
Oracle Enterprise Manager 10g Release 3 Grid Control 10.2.0.3.0.
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Starting agent ....... failed.
The agentTZRegion value in /oracle/product/agent10g/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute 'emctl resetTZ agent' and also execute the script mgmt_target.set_agent_tzrgn(<agent_name>, <new_tz_rgn>) to get the value propagated to repository.
Consult the log files in: /oracle/product/agent10g/sysman/log
So I tryed the suggested resetTZ, but get below errors:
root@******: /oracle/product/agent10g/sysman/log > su - oradeu -c /oracle/product/agent10g/bin/emctl resetTZ agent
Oracle Enterprise Manager 10g Release 3 Grid Control 10.2.0.3.0.
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Updating /oracle/product/agent10g/sysman/config/emd.properties...
----- Mon Mar 31 10:18:48 2008::tzOffset for +01:00 is 60(min), but agent is runnning with tzOffset 120(min)
----- Mon Mar 31 10:18:48 2008::trying again after waiting for 1 sec to account for daylight transition
----- Mon Mar 31 10:18:48 2008::tzOffset for +01:00 is 60(min), but agent is runnning with tzOffset 120(min)
resetTZ failed.
The agentTZRegion in:
/oracle/product/agent10g/sysman/config/emd.properties
is not in agreement with what the agent thinks it should be.
Fix your environment.
Pick a TZ value that corresponds to time zone settings listed in:
/oracle/product/agent10g/sysman/admin/supportedtzs.lst
I checked the TZ settings:
*****> echo $TZ
MEZ-1MSZ,M3.5.0/02:00:00,M10.5.0/03:00:00
*****: /oracle/product/agent10g/sysman/config > more emd.properties|grep agentTZ
agentTZRegion=+01:00
which is the reason for the difference of 120min as shown by the resetTZ I assume because AIX system time says MEZ -1 and emd.properties finds GMT+1 which gives a difference of 120min.
I already applied the patch 5632264 to the agent, but the issue still exists.
When I manipulate the envirement TZ to GMT+01:00 the agent starts again, but this is no solution. Also patching the TZ of UNIX/AIX is no solution because this will cause other issues.
Any ideas how I can get the agent working again?
ps. I already tried a reinstallation of the Agent, but the issue still exists.
Thank you
F.WittmannHello,
I already installed the DST patch v4. see my first post.
Below I attached the logs from starting the agenent since crash:
emctl.log (since start until crash)=
1310886 :: Thu Apr 3 10:29:31 2008::AgentLifeCycle.pm: Processing status agent
1310886 :: Thu Apr 3 10:29:31 2008::AgentStatus.pm:Processing status agent
1310886 :: Thu Apr 3 10:29:31 2008::AgentStatus.pm:emdctl status returned 1
1462412 :: Thu Apr 3 10:29:41 2008::AgentLifeCycle.pm: Processing start agent
1462412 :: Thu Apr 3 10:29:41 2008::AgentLifeCycle.pm: EMHOME is /oracle/product/agent10g
1462412 :: Thu Apr 3 10:29:41 2008::AgentLifeCycle.pm:status agent returned with retCode=1
1462412 :: Thu Apr 3 10:30:37 2008::AgentLifeCycle.pm: Exited loop with retCode=4
1003654 :: Thu Apr 3 10:35:00 2008::AgentLifeCycle.pm: Processing status agent
1003654 :: Thu Apr 3 10:35:00 2008::AgentStatus.pm:Processing status agent
1003654 :: Thu Apr 3 10:35:02 2008::AgentStatus.pm:emdctl status returned 3
1536132 :: Thu Apr 3 10:38:26 2008::AgentLifeCycle.pm: Processing status agent
1536132 :: Thu Apr 3 10:38:26 2008::AgentStatus.pm:Processing status agent
1536132 :: Thu Apr 3 10:38:26 2008::AgentStatus.pm:emdctl status returned 1
emdctl.trc (since start until crash)=
2008-04-03 10:29:41 Thread-1 WARN http: snmehl_connect: connect failed to (sat141:3872): A remote host refused an attempted connect operation. (error = 79)
2008-04-03 10:29:41 Thread-1 ERROR main: nmectla_agentctl: Error connecting to https://*****:3872/emd/main/. Returning status code 1
2008-04-03 10:37:05 Thread-1 WARN http: snmehl_connect: connect failed to (sat141:3872): A remote host refused an attempted connect operation. (error = 79)
2008-04-03 10:37:05 Thread-1 ERROR main: nmectla_agentctl: Error connecting to https://*****:3872/emd/main/. Returning status code 1
2008-04-03 10:38:26 Thread-1 WARN http: snmehl_connect: connect failed to (sat141:3872): A remote host refused an attempted connect operation. (error = 79)
2008-04-03 10:38:26 Thread-1 ERROR main: nmectla_agentctl: Error connecting to https://*****:3872/emd/main/. Returning status code 1
emagent.log (since start until crash)=
2008-04-03 10:31:13 Thread-1 EMAgent started successfully (00702)
2008-04-03 10:37:04 Thread-1670 <Upload Manager> Unsuccessful Upload attempts for XML file exceeds specified limit=3, Agent will shutdown (00851)
2008-04-03 10:37:04 Thread-1 EMAgent abnormal terminating (00704)
emagent.trc (since start until crash)=
2008-04-03 10:35:16 Thread-1076 WARN TargetManager: Regenerating all Metadata
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: In getTypeAndNameForHostTarget
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: getTypeAndNameForHostTarget found host, sat141
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: In getTypeAndNameForHostTarget
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: getTypeAndNameForHostTarget found host, sat141
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: In getTypeAndNameForHostTarget
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: getTypeAndNameForHostTarget found host, sat141
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: In getTypeAndNameForHostTarget
2008-04-03 10:36:48 Thread-1076 DEBUG TargetManager: getTypeAndNameForHostTarget found host, sat141
2008-04-03 10:36:48 Thread-1076 WARN collector: Regenerating all DefaultColls
2008-04-03 10:36:58 Thread-1076 ERROR upload: Failed to upload file A0000003.xml, ret = -6
2008-04-03 10:36:58 Thread-1076 ERROR upload: 3 Failures in a row for A0000003.xml, we give up
2008-04-03 10:36:58 Thread-1076 ERROR upload: Error in uploadXMLFiles. Trying again in 72.00 seconds or earlier.
2008-04-03 10:37:04 Thread-1670 WARN upload: FxferSend: received fatal error in header from repository: https://stloem2:1159/em/upload
FATAL_ERROR::500|ORA-20603: Updating timezone region of a target is not supported. Use mgmt_target.set_agent_tzrgn() API to modify the timezone region.(target name = sat141:3872)(target type = oracle_emd)(new tzrgn = MET)(old tzrgn = +01:00)
ORA-06512: at "SYSMAN.CHECK_DUPLICATE_TARGETS", line 92
ORA-04088: error during execution of trigger 'SYSMAN.CHECK_DUPLICATE_TARGETS'
2008-04-03 10:37:04 Thread-1670 ERROR upload: number of fatal error exceeds the limit 3
2008-04-03 10:37:04 Thread-1670 ERROR upload: agent will shutdown now
2008-04-03 10:37:04 Thread-1670 ERROR : Signalled to Exit with status 55
2008-04-03 10:37:04 Thread-1 ERROR main: EMAgent abnormal terminating
=======================================================
when I run emctl config agent getTZ it returns me GMT+01:00,
but with this value the agent does not start, oly with MEZ....
root@******: /oracle/product/agent10g/oracore/zoneinfo > su - oradeu -c /oracle/product/agent10g/bin/emctl config agent getTZ
Oracle Enterprise Manager 10g Release 3 Grid Control 10.2.0.3.0.
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
GMT+01:00
Kind regards
F.Wittmann -
Start Agent Process failed ! Failed to logon a RDP session.
So, trying to run a basic load test and I'm gettin this error "Start Agent Process failed ! Failed to logon a RDP session." I've enabled windows remote management on the agent box, installed the Oracle ATS Agent and have it running under my ID (agent box), setup the agent box in the "Systems" menu and successfully ran a connection test.
It's got to be something small, and unfortunately the included documentation is confusing. It keeps referencing a process for getting the Oracle Load Test Agent service, however it doesn't exist. It's not where the docs say the installer should be, and it's not an included option of the full installer.
Any help or guidance you can provide will be greatly appreciated.Hi,
Please anyone reply.....on this....!!!!! -
OEM:oem agent doesn't start in case of using OS authentication.
Dear experts!
I've got 10gR2 and I'd like to use OS authentication (Win 2003 server). Having changed parameters os_roles=true and os_autent_prefix='' and restarted DB I tried to start OEM. Of course, I had an error of starting oem agent - "ora-01045:user dbsnmp lacks create session privilege ..." because of enabling OS authentication. But I don't know exactly how I can change DBSNMP-user from password-authentication to external-authentication. Should I create a new os-user DBSNMP? Or I should just alter existing oracle-user DBSNMP to external authentication?
Thanks a lot in advance!
Alexey.The first thing to check is that all administrator users have the "Logon as batch job" privilege under Win 2003's Security Policy.
-
==============>deploy log information:
2015-04-27_14-50-42:INFO:Install Args AGENT_PORT=3872
2015-04-27_14-50-42:INFO:Action description 在主机 expquery03 上执行命令 /bin/sh -c '/u01/app/agent_12c/ADATMP_2015-04-27_14-18-30-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=expquery03 AGENT_BASE_DIR=/u01/app/agent_12c OMS_HOST=oragc12c.yto.net.cn EM_UPLOAD_PORT=4903 AGENT_INSTANCE_HOME=/u01/app/agent_12c/agent_inst b_doDiscovery=false b_startAgent=false b_forceInstCheck=true AGENT_PORT=3872'
2015-04-27_14-50-42:INFO:Attempt :1 pty required false with no inputs
2015-04-27_15-11-47:INFO:/bin/sh -c '/u01/app/agent_12c/ADATMP_2015-04-27_14-18-30-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=expquery03 AGENT_BASE_DIR=/u01/app/agent_12c OMS_HOST=oragc12c.yto.net.cn EM_UPLOAD_PORT=4903 AGENT_INSTANCE_HOME=/u01/app/agent_12c/agent_inst b_doDiscovery=false b_startAgent=false b_forceInstCheck=true AGENT_PORT=3872' execution failed on host expquery03
2015-04-27_15-11-47:INFO:Pattern ERROR: found in file /opt/app/oem12c/gc_inst/em/EMGC_OMS1/sysman/agentpush/2015-04-27_14-18-30-PM/logs/expquery03/install.log Line ERROR: Agent Clone Failed SEVERE:OUI-10053:Unable to generate temporary script: {0}. Unable to continue install.
2015-04-27_15-11-47:INFO:Error Message found Agent Clone Failed SEVERE:OUI-10053:Unable to generate temporary script: {0}. Unable to continue install.
2015-04-27_15-11-47:INFO: ACTION 在主机 expquery03 上执行命令 /u01/app/agent_12c/ADATMP_2015-04-27_14-18-30-PM/agentDeploy.sh -ignorePrereqs ORACLE_HOSTNAME=expquery03 AGENT_BASE_DIR=/u01/app/agent_12c OMS_HOST=oragc12c.yto.net.cn EM_UPLOAD_PORT=4903 AGENT_INSTANCE_HOME=/u01/app/agent_12c/agent_inst b_doDiscovery=false b_startAgent=false b_forceInstCheck=true AGENT_PORT=3872
2015-04-27_15-11-47:INFO: OUT null
2015-04-27_15-11-47:INFO: ERR Agent Clone Failed SEVERE:OUI-10053:Unable to generate temporary script: {0}. Unable to continue install.
2015-04-27_15-11-47:INFO: EXIT CODE1
2015-04-27_15-11-47:INFO:InvocationTargetException Exception
2015-04-27_15-11-47:INFO:Printing Exception :java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.sysman.core.agentpush.ui.deployer.BaseDeployerOps.executeActions(BaseDeployerOps.java:1924)
at oracle.sysman.core.agentpush.ui.deployer.NewAgentDeployer.deploy(NewAgentDeployer.java:59)
at oracle.sysman.core.agentpush.ui.deployfwk.DeploymentWorker.run(DeploymentWorker.java:26)
at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:311)
Caused by: CommandException: err: Agent Clone Failed SEVERE:OUI-10053:Unable to generate temporary script: {0}. Unable to continue install. out: null exitcode: 1
stacktrace:
null
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCommandOnNodeInteractive(DeployerOps.java:1204)
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCommandOnNodeInteractive(DeployerOps.java:1050)
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCmdOnNode(DeployerOps.java:644)
at oracle.sysman.core.agentpush.ui.deployer.DeployerOps.executeCmdOnNode(DeployerOps.java:593)
at oracle.sysman.core.agentpush.ui.deployer.BaseDeployerOps.doInstall(BaseDeployerOps.java:484)
oem@oragc12c bin]$ more /u01/app/agent_12c/core/12.1.0.4.0/cfgtoollogs/agentDeploy/agentDeploy_2015-04-27_15-10-25-PM.log
/u01/app/agent_12c/core/12.1.0.4.0/cfgtoollogs/agentDeploy/agentDeploy_2015-04-27_15-10-25-PM.log: No such file or directory
[oem@oragc12c bin]$ more /opt/app/oem12c/gc_inst/em/EMGC_OMS1/sysman/agentpush/2015-04-27_14-18-30-PM/logs/expquery03/install.log
-e Validating the OMS_HOST & EM_UPLOAD_PORT
Executing command : /u01/app/agent_12c/core/12.1.0.4.0/jdk/bin/java -classpath /u01/app/agent_12c/core/12.1.0.4.0/jlib/agentInstaller.jar:/u01/app/agent_12c/core/12.1.0.4.0/oui/jlib/OraInstaller.jar oracle.s
ysman.agent.installer.AgentInstaller /u01/app/agent_12c/core/12.1.0.4.0 /u01/app/agent_12c/ADATMP_2015-04-27_14-18-30-PM /u01/app/agent_12c -prereq
Validating oms host & port with url: http://oragc12c.yto.net.cn:4903/empbs/genwallet
Validating oms host & port with url: https://oragc12c.yto.net.cn:4903/empbs/genwalletReturn status:3-oms https port is passedUnzipping the agentcoreimage.zip to /u01/app/agent_12c ....12.1.0.4.0_PluginsOneof
fs_197.zip
Executing command : /u01/app/agent_12c/ADATMP_2015-04-27_14-18-30-PM/unzip -o /u01/app/agent_12c/ADATMP_2015-04-27_14-18-30-PM/12.1.0.4.0_PluginsOneoffs_197.zip -d /u01/app/agent_12cExecuting command : /u01/
app/agent_12c/core/12.1.0.4.0/jdk/bin/java -d64 -classpath /u01/app/agent_12c/core/12.1.0.4.0/oui/jlib/OraInstaller.jar:/u01/app/agent_12c/core/12.1.0.4.0/oui/jlib/xmlparserv2.jar:/u01/app/agent_12c/core/12
.1.0.4.0/oui/jlib/srvm.jar:/u01/app/agent_12c/core/12.1.0.4.0/oui/jlib/emCfg.jar:/u01/app/agent_12c/core/12.1.0.4.0/jlib/agentInstaller.jar:/u01/app/agent_12c/core/12.1.0.4.0/oui/jlib/share.jar oracle.sysman
.agent.installer.AgentInstaller /u01/app/agent_12c/core/12.1.0.4.0 /u01/app/agent_12c/ADATMP_2015-04-27_14-18-30-PM /u01/app/agent_12c /u01/app/agent_12c/agent_inst AGENT_BASE_DIR=/u01/app/agent_12c
Failed to read the inventory
Failed to read the inventory=====================>but the inventory no problem
Cloning the agent home...
Executing command: /u01/app/agent_12c/core/12.1.0.4.0/oui/bin/runInstaller -debug -ignoreSysPrereqs -clone -forceClone -silent -waitForCompletion -nowait ORACLE_HOME=/u01/app/agent_12c/core/12.1.0.4.0 AG
ENT_BASE_DIR=/u01/app/agent_12c ORACLE_HOSTNAME=expquery03 AGENT_BASE_DIR=/u01/app/agent_12c OMS_HOST=oragc12c.yto.net.cn EM_UPLOAD_PORT=4903 AGENT_INSTANCE_HOME=/u01/app/agent_12c/agent_inst b_doDiscovery=f
alse b_startAgent=false b_forceInstCheck=true AGENT_PORT=3872 -noconfig ORACLE_HOME_NAME=agent12c1 -force b_noUpgrade=true
ERROR: Agent Clone Failed SEVERE:OUI-10053:Unable to generate temporary script: {0}. Unable to continue install.
Agent Deploy Log Location:/u01/app/agent_12c/core/12.1.0.4.0/cfgtoollogs/agentDeploy/agentDeploy_2015-04-27_15-10-25-PM.log
============>agent client privage and "/tmp" information at hp-unix
$ bdf
Filesystem kbytes used avail %used Mounted on
/dev/vg00/lvol3 5242880 384784 4820160 7% /
/dev/vg00/lvol1 1835008 376272 1447400 21% /stand
/dev/vg00/lvol7 20971520 8977200 11902024 43% /var
/dev/vg00/lvol9 7864320 3213136 4614904 41% /usr
/dev/vg00/lvol6 85983232 63055260 21527575 75% /u01
/dev/vg00/lvol5 10485760 2268216 8153768 22% /tmp===============>
/dev/vg00/lvol8 10354688 6536024 3788952 63% /opt
/dev/vg00/lvol4 52428800 13319488 38803816 26% /home
$ ls -lt
total 6
drwxr-xr-x 2 oem oinstall 1024 Apr 27 15:14 agent_12c
drwxrwx--- 5 grid oinstall 1024 Apr 27 15:11 oraInventory
drwxr-xr-x 3 oem oinstall 96 Apr 22 16:16 agent
drwxrwxr-x 8 grid oinstall 1024 Apr 21 14:58 grid
drwxrwxr-x 6 grid oinstall 96 Aug 7 2013 oracle
drwxr-xr-x 3 root oinstall 96 Aug 2 2013 11.2.0
$ cd oraInventory
$ ls -lt
total 44
drwxrwx--- 2 grid oinstall 16384 Apr 27 15:10 logs
drwxrwx--- 3 grid oinstall 2048 Apr 22 10:36 backup
drwxrwx--- 2 grid oinstall 1024 Apr 3 2014 ContentsXML
-rwxrwx--- 1 grid oinstall 1686 Aug 6 2013 orainstRoot.sh
-rw-rw---- 1 grid oinstall 56 Aug 6 2013 oraInst.loc
$ cd ContentsXML
$ ls
comps.xml inventory.xml libs.xml
$ ls -lt
total 6
-rw-rw---- 1 grid oinstall 842 Apr 21 10:31 inventory.xml
-rw-rw---- 1 grid oinstall 329 Apr 20 17:32 comps.xml
-rw-rw---- 1 grid oinstall 292 Apr 20 17:32 libs.xml
I view some oms document ,don't know the caseagent client's apeloy log:
$ more /u01/app/agent_12c/core/12.1.0.4.0/cfgtoollogs/agentDeploy/agentDeploy_2015-04-27_16-22-23-PM.log
INFO: /u01/app/agent_12c/core/12.1.0.4.0
INFO: /u01/app/agent_12c/ADATMP_2015-04-27_15-33-29-PM
INFO: /u01/app/agent_12c
INFO: /u01/app/agent_12c/agent_inst
INFO: AGENT_BASE_DIR=/u01/app/agent_12c
INFO: -ignorePrereqs
INFO: ORACLE_HOSTNAME=expquery03
INFO: AGENT_BASE_DIR=/u01/app/agent_12c
INFO: OMS_HOST=oragc12c.yto.net.cn
INFO: EM_UPLOAD_PORT=4903
INFO: AGENT_INSTANCE_HOME=/u01/app/agent_12c/agent_inst
INFO: b_doDiscovery=false
INFO: b_startAgent=false
INFO: b_forceInstCheck=true
INFO: AGENT_PORT=3872
INFO: AGENT_BASE_DIR=/u01/app/agent_12c
INFO: ORACLE_HOSTNAME=expquery03
INFO: AGENT_BASE_DIR=/u01/app/agent_12c
INFO: OMS_HOST=oragc12c.yto.net.cn
INFO: EM_UPLOAD_PORT=4903
INFO: AGENT_INSTANCE_HOME=/u01/app/agent_12c/agent_inst
INFO: b_doDiscovery=false
INFO: b_startAgent=false
INFO: b_forceInstCheck=true
INFO: AGENT_PORT=3872
INFO: Setting the system property ORACLE_HOSTNAME to:expquery03
INFO: Setting the system property oracle.installer.oui_loc to:/u01/app/agent_12c/core/12.1.0.4.0/oui
INFO: Agent Base Directory is : /u01/app/agent_12c
INFO: Agent Home is : /u01/app/agent_12c/core/12.1.0.4.0
INFO: Sbin Home is : /u01/app/agent_12c/sbin
INFO: Logs Location is : /u01/app/agent_12c/core/12.1.0.4.0/cfgtoollogs/agentDeploy
SEVERE: User has specified -ignorePrereqs when invoking the installer. All pre-requisite checks will be ignored for this installation session. Configuration failures may result if proper pre-requisites are
not satisfied.
INFO:
Setting system property CUSTOM_INVENTORY to /u01/app/oraInventory
INFO: Clone start time:2015-04-27_16-22-24-PM
INFO: Executing command: /u01/app/agent_12c/core/12.1.0.4.0/oui/bin/runInstaller -debug -ignoreSysPrereqs -clone -forceClone -silent -waitForCompletion -nowait ORACLE_HOME=/u01/app/agent_12c/core/12.1.0.4.
0 -noconfig ORACLE_HOME_NAME=agent12c1 -force
INFO: Starting Oracle Universal Installer...
INFO:
INFO: Checking swap space: must be greater than 500 MB. Actual 61440 MB Passed
INFO: Preparing to launch Oracle Universal Installer from /tmp/OraInstall2015-04-27_04-22-24PM. Please wait ...Oracle Universal Installer, Version 11.1.0.12.0 Production
INFO: Copyright (C) 1999, 2014, Oracle. All rights reserved.
INFO:
INFO: org.xml.sax.SAXParseException: <Line 1, Column 38>: XML-20100: (Fatal Error) Expected '?>'.
INFO: at oracle.xml.parser.v2.XMLError.flushErrorHandler(XMLError.java:422)
INFO: at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:287)
INFO: at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:345)
INFO: at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:307)
INFO: at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:212)
INFO: at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readHomes(OiiiInstallXMLReader.java:150)
INFO: at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readHomes(OiiiInstallXMLReader.java:88)
INFO: at oracle.sysman.oii.oiii.OiiiInstallInventory.readHomes(OiiiInstallInventory.java:708)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.loadPartialInstallInv(OiiiInstallAreaControl.java:766)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.initInstallInv(OiiiInstallAreaControl.java:811)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.loadInstallInventory(OiiiInstallAreaControl.java:582)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.initAreaControl(OiiiInstallAreaControl.java:1965)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.initAreaControl(OiiiInstallAreaControl.java:1929)
INFO: at oracle.sysman.oii.oiic.OiicCloneSession.setAreaControls(OiicCloneSession.java:1309)
INFO: at oracle.sysman.oii.oiic.OiicCloneSession.<init>(OiicCloneSession.java:932)
INFO: at oracle.sysman.oii.oiic.OiicSessionWrapper.createNewSession(OiicSessionWrapper.java:878)
INFO: at oracle.sysman.oii.oiic.OiicSessionWrapper.<init>(OiicSessionWrapper.java:189)
INFO: at oracle.sysman.oii.oiic.OiicInstaller.init(OiicInstaller.java:511)
INFO: at oracle.sysman.oii.oiic.OiicInstaller.runInstaller(OiicInstaller.java:967)
INFO: at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:905)
INFO: org.xml.sax.SAXParseException: <Line 1, Column 38>: XML-20100: (Fatal Error) Expected '?>'.
INFO: at oracle.xml.parser.v2.XMLError.flushErrorHandler(XMLError.java:422)
INFO: at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:287)
INFO: at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:345)
INFO: at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:307)
INFO: at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:212)
INFO: at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readHomes(OiiiInstallXMLReader.java:150)
INFO: at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readHomes(OiiiInstallXMLReader.java:88)
INFO: at oracle.sysman.oii.oiii.OiiiInstallInventory.readHomes(OiiiInstallInventory.java:708)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.loadPartialInstallInv(OiiiInstallAreaControl.java:766)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.initInstallInv(OiiiInstallAreaControl.java:811)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.loadInstallInventory(OiiiInstallAreaControl.java:582)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.initAreaControl(OiiiInstallAreaControl.java:1965)
INFO: at oracle.sysman.oii.oiii.OiiiInstallAreaControl.initAreaControl(OiiiInstallAreaControl.java:1929)
INFO: at oracle.sysman.oii.oiic.OiicCloneSession.setAreaControls(OiicCloneSession.java:1309)
INFO: at oracle.sysman.oii.oiic.OiicCloneSession.<init>(OiicCloneSession.java:932)
INFO: at oracle.sysman.oii.oiic.OiicSessionWrapper.createNewSession(OiicSessionWrapper.java:878)
INFO: at oracle.sysman.oii.oiic.OiicSessionWrapper.<init>(OiicSessionWrapper.java:189)
INFO: at oracle.sysman.oii.oiic.OiicInstaller.init(OiicInstaller.java:511)
INFO: at oracle.sysman.oii.oiic.OiicInstaller.runInstaller(OiicInstaller.java:967)
INFO: at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:905)
INFO: OUI-10053:Unable to generate temporary script: /tmp/orainstRoot.sh. Unable to continue install.
INFO: SEVERE:OUI-10053:Unable to generate temporary script: {0}. Unable to continue install.
INFO: Plugin homes:
INFO:
INFO: LD_LIBRARY_PATH environment variable :
INFO: -------------------------------------------------------
INFO: Total args: 42
INFO: Command line argument array elements ...
INFO: Arg:0:/tmp/OraInstall2015-04-27_04-22-24PM/jre/bin/java:
INFO: Arg:1:-Doracle.installer.library_loc=/tmp/OraInstall2015-04-27_04-22-24PM/oui/lib/hpia64:
INFO: Arg:2:-Doracle.installer.oui_loc=/tmp/OraInstall2015-04-27_04-22-24PM/oui:
INFO: Arg:3:-Doracle.installer.bootstrap=TRUE:
INFO: Arg:4:-Doracle.installer.startup_location=/u01/app/agent_12c/core/12.1.0.4.0/oui/bin:
INFO: Arg:5:-Doracle.installer.jre_loc=../../jre:
INFO: Arg:6:-Doracle.installer.nlsEnabled="TRUE":
INFO: Arg:7:-Doracle.installer.prereqConfigLoc= :
INFO: Arg:8:-Doracle.installer.unixVersion=B.11.31:
INFO: Arg:9:-d64:
INFO: Arg:10:-mx96m: -
Error installing 11gr1 oem agent on AIX 6.1
Hi ,
I am using the silent installation method for installating 11gr1 oem client using the doc"http://download.oracle.com/otndocs/products/oem/agent-files/64-bit/aix5l-64-11.1.0.1.0.-instructions.txt" ( 3.2. Silent installation of Management Agent). Below is the error i am getting , can some one help pass thru this error .
oracle > ./runInstaller -silent -responseFile /backup/11.1.0.7/OEM_AGENT_11gR1/aix/response/additional_agent.rsp
Starting Oracle Universal Installer...
Checking Temp space: must be greater than 150 MB. Actual 3191 MB Passed
Checking swap space: must be greater than 150 MB. Actual 4096 MB Passed
Preparing to launch Oracle Universal Installer from /tmp/OraInstall2010-11-22_03-52-01PM. Please wait ...oracle > Exception in thread "main" java.lang.NoClassDefFoundError: oracle.sysman.oii.oiix.OiixNetOps
at oracle.sysman.install.oneclick.EMGCInstallStaticVariables.<clinit>(EMGCInstallStaticVariables.java:119)
at java.lang.J9VMInternals.initializeImpl(Native Method)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:200)
at oracle.sysman.install.oneclick.EMGCInstaller.parseCommandLineArgs(EMGCInstaller.java:506)
at oracle.sysman.install.oneclick.EMGCInstaller.init(EMGCInstaller.java:204)
at oracle.sysman.install.oneclick.EMGCInstaller.main(EMGCInstaller.java:1042)
Caused by: java.lang.ClassNotFoundException: oracle.sysman.oii.oiix.OiixNetOps
at java.net.URLClassLoader.findClass(URLClassLoader.java:421)
at java.lang.ClassLoader.loadClass(ClassLoader.java:643)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:346)
at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
... 6 more
I have changed the information that is required in file "additional_agent.rsp" .
Thanks
venkatWhat is the exact version of AIX you're running??
The "problem" boxes we have are running 5.3 TL 04
root@vsv1h202:/root
# oslevel -s
5300-04-CSPOther AIX5.3 boxes that are successfully installed with this agent are running TL 10
root@vtl1h121ps:/root
# oslevel -s
5300-10-04-1015So it might be that there is also a source of the problem
Edit: Also TL 06 fails:
repprd@vsv1h184:/opt/repprd/ora/home/agent/aix/agent (REPPRD)
$ oslevel -s
5300-06-09-0844
repprd@vsv1h184:/opt/repprd/ora/home/agent/aix/agent (REPPRD)
$ ./runInstaller -silent -responseFile /opt/repprd/ora/home/agent/aix/agent/additional_agent.rsp -noconfig
Starting Oracle Universal Installer...
Checking Temp space: must be greater than 150 MB. Actual 921 MB Passed
Checking swap space: must be greater than 150 MB. Actual 6144 MB Passed
Preparing to launch Oracle Universal Installer from /tmp/OraInstall2010-12-01_02-21-01PM. Please wait ...
$ Exception in thread "main" java.lang.NoClassDefFoundError: oracle.sysman.oii.oiix.OiixNetOps
at oracle.sysman.install.oneclick.EMGCInstallStaticVariables.<clinit>(EMGCInstallStaticVariables.java:119)
at java.lang.J9VMInternals.initializeImpl(Native Method)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:200)
at oracle.sysman.install.oneclick.EMGCInstaller.parseCommandLineArgs(EMGCInstaller.java:506)
at oracle.sysman.install.oneclick.EMGCInstaller.init(EMGCInstaller.java:204)
at oracle.sysman.install.oneclick.EMGCInstaller.main(EMGCInstaller.java:1042)
Caused by: java.lang.ClassNotFoundException: oracle.sysman.oii.oiix.OiixNetOps
at java.net.URLClassLoader.findClass(URLClassLoader.java:421)
at java.lang.ClassLoader.loadClass(ClassLoader.java:643)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:346)
at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
... 6 moreFJFranken
Edited by: fjfranken on 1-dec-2010 5:25 -
SCOM agent install fails Error 80070035 - the network path was not found
I have deployed SCOM 2012 agents to most servers (2008, 2008 R2, 2012, 2012R2) in our estate but some either fail to install or are not monitored. I assume the two problems are related, but for now I am concentrating on the servers that fail completely.
Installation is from the Discovery Wizard and I have about 20 servers that fail of various server versions.
So looking at one specific server that is failing to install the agent - a 2008 standard service pack 2
The firewall in on and file and printer sharing is enabled for domain, remote administration is enabled for domain
I added a specific rule to allow TCP 5723 and 5724
DCOM is enabled
I can Ping the target server from the SCOM server by both name and FQDN - both return the same IP and our DNS server has only one entry for this server
I can browse to the admin share \\server\C$ from the SCOM Server, using the same account that I specify for the agent install that is a domain admin with rights on this server (and on the other servers the agent
did install to) and the server has plenty of disk space available
I am not sure what else to look at so would welcome any ideas
ThanksHi Petro,
I have a Agent installation failure cheat sheet, For your error 80070035 it is said to perform a manual installation.
So i would like to understand which version of SCOM is this ? 2007 R2 or 2012 or 2012 r2 ?
Also check if your agents have the WMI service started and enabled ?
Also if yours is a SCOM 2007 R2 do you have a RMS & MS in your management group ? If yes then Pushing the agent installation from MS may cause such issue. So would suggest you push the installation from RMS.
Also check if your Network connectivity meets the minimum requirement as recommended by SCOM. Below is applicable for Both SCOM 2007 R2 & SCOM 2012 & 2012 R2.
Component A
Component B
Minimum Requirement
Root management server or management server
Agent
64 Kbps
Root management server or management server
Agentless
1024 Kbps
Root management server or management server
Database
256 Kbps
Also check if you have any Anti virus / Firewall which is blocking the install / communication. If yes disabe or add the "Monitoringhost.exe to the safe list or what your feature is.
Check if you have another IP assigned to the NIC card and remove it tempraurly andchecl.
Also post the event logs of the Agents which are in not monitored state for analysis.
SCOM Agent installation failure error codes
Error
Error Code(s)
Remediation Steps
The MOM Server could not execute WMI Query "Select * from Win32_Environment where
NAME='PROCESSOR_ARCHITECTURE'" on computer server.domain.com
Operation: Agent Install
Install account: domain\account
Error Code: 80004005
Error Description: Unspecified error
80004005
1. Check the PATH environment variable. If the PATH statement is very long, due to lots of installed third party software - this can
fail. Reduce the path by converting any long filename destinations to 8.3, and remove any path statements that are not necessary.
2. The cause
could be corrupted Performance Counters on the target Agent.
To rebuild all Performance counters including extensible and third party counters in Windows Server 2003, type the following commands at a command
prompt. Press ENTER after each command.
cd
\windows\system32
lodctr /R
Note /R is uppercase.
Windows Server 2003 rebuilds all the counters because it reads all the .ini files in the C:\Windows\inf\009 folder for the English operating system.
How to manually rebuild Performance Counter Library values
http://support.microsoft.com/kb/300956
3. Manual agent install.
The MOM Server could not execute WMI Query "Select * from Win32_OperatingSystem" on
computer “servername.domain.com”
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
8004100A
800706BA
1. Ensure agent push account has local admin rights
2. Firewall is blocking NetBIOS access
3. Inspect WMI health and rebuild repository if necessary
4. Firewall is blocking ICMP (Live OneCare)
5. DNS incorrect
The MOM Server failed to open service control manager on computer "servername.domain.com". Access is Denied
Operation: Agent Install
Install account: DomainName\User Account
Error Code: 80070005
Error Description: Access is denied.
80070005
80041002
1. Verify SCOM agent push account is in Local Administrators group on target computer.
2. On Domain controllers will have to work with AD team to install agent manually if agent push account is not a domain admin.
Disable McAfee antivirus during push
The MOM Server failed to open service control manager on computer "servername.domain.com".
Therefore, the MOM Server cannot complete configuration of agent on the computer.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
800706BA
1. Firewall blocking NetBIOS ports
2. DNS resolution issue. Make sure the agent can ping the MS by NetBIOS and FQDN. Make sure the MS can ping the agent by NetBIOS
and FQDN
3. Firewall blocking ICMP
4. RPC services stopped.
The MOM Server failed to acquire lock to remote computer servername.domain.com. This means there is already an agent management operation proceeding
on this computer, please retry the Push Agent operation after some time.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 80072971
Error description: Unknown error 0x80072971
80072971
This problem occurs if the LockFileTime.txt file is located in the following folder on the remote computer:
%windir%\422C3AB1-32E0-4411-BF66-A84FEEFCC8E2
When you install or remove a management agent, the Operations Manager 2007 management server copies temporary files to the remote computer. One
of these files is named LockFileTime.txt. This lock file is intended to prevent another management server from performing a management agent installation at the same time as the current installation. If the management agent installation is unsuccessful and
if the management server loses connectivity with the remote computer, the temporary files may not be removed. Therefore, the LockFileTime.txt may remain in the folder on the remote computer. When the management server next tries to perform an agent installation,
the management server detects the lock file. Therefore, the management agent installation is unsuccessful.
http://support.microsoft.com/kb/934760/en-us
The MOM Server detected that the following services on computer "(null);NetLogon" are not running. These services are required for push
agent installation. To complete this operation, either start the required services on the computer or install the MOM agent manually by using MOMAgent.msi located on the product CD.
Operation: Agent Install
Remote Computer Name: servername.domain.com Install account: DOMAIN\account
Error Code: C000296E
Error Description: Unknown error 0xC000296E
C000296E
1. Netlogon service is not running. It must be set to auto/started
The MOM Server detected that the following services on computer
"winmgmt;(null)" are not running
C000296E
1. WMI services not running or WMI corrupt
The MOM Server detected that the Windows Installer service (MSIServer) is disabled on computer "servername.domain.com". This service is
required for push agent installation. To complete this operation on the computer, either set the MSIServer startup type to "Manual" or "Automatic", or install the MOM agent manually by using MOMAgent.msi located on the product CD.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: C0002976
Error Description: Unknown error 0xC0002976
C0002976
1. Windows Installer service is not running or set to disabled – set this to manual or auto and start it.
The Agent Management Operation Agent Install failed for remote computer servername.domain.com.
Install account: DOMAIN\account
Error Code: 80070643
Error Description: Fatal error during installation.
Microsoft Installer Error Description:
For more information, see Windows Installer log file "C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\servernameAgentInstall.LOG
C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\servernameMOMAgentMgmt.log" on the Management Server.
80070643
1. Enable the automatic Updates service…. Install the agent – then disable the auto-updates service if desired.
Call was canceled by the message filter
80010002
Install latest SP and retry. One server that failed did not have Service pack installed
The MOM Server could not find directory \\I.P.\C$\WINDOWS\. Agent will not be installed on computer "name". Please verify the required
share exists.
80070006
1. Manual agent install
Possible locking on registry?
http://www.sysadmintales.com/category/operations-manager/
Try manual install.
Verified share does not exist.
The network path was not found.
80070035
1. Manual agent install
The Agent Management Operation Agent Install failed for remote computer "name". There is not enough space on the disk.
80070070
1. Free space on install disk
The MOM Server failed to perform specified operation on computer "name". The semaphore timeout period has expired.
80070079
NSlookup failed on server. Possible DNS resolution issue.
Try adding dnsname to dnssuffix search list.
The MOM Server could not start the MOMAgentInstaller service on computer "name" in the time.
8007041D
80070102
NSlookup failed on server. Possible DNS resolution issue.
Verify domain is in suffix search list on management servers.
The Agent Management Operation Agent Install failed for remote computer "name"
80070643
1. Ensure automatic updates service is started
2. Rebuild WMI repository
3. DNS resolution issue
The Agent Management Operation Agent Install failed for remote computer "name". Another installation is already in progress.
80070652
Verify not in pending management. If yes, remove and then attempt installation again.
The MOM Server detected that computer "name" has an unsupported operating system or service pack version
80072977
Install latest SP and verify you are installing to Windows system.
Not discovered
Agent machine is not a member of domain
Ping fails
1. Server is down
2. Server is blocked by firewall
3. DNS resolving to wrong IP.
Fail to resolve machine
1. DNS issue
The MOM Server failed to perform specified operation on computer "name". Not enough server storage…
8007046A
1. This is typically a memory error caused by the remote OS that the agent is being installed on.
There are currently no logon servers available to service the logon request.
8007051F
1. Possible DNS issue
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version
of the Windows Installer service.
8007064D
1. Install Windows Installer 3.1
The network address is invalid
800706AB
Possible DNS name resolution issue.
Tried nslookup on server name and did not get response.
Verify domain is in suffix search list on management servers.
The MOM Server failed to perform specified operation on computer servername.domain.com
80070040
1. Ensure agent push account has local admin rights
The MOM Server detected that the actual NetBIOS name SERVERNAME is not same as the given NetBIOS name provide for remote computer SERVERNAME.domain.com.
80072979
1. Correct DNS/WINS issue.
2. Try pushing to NetBIOS name
Gautam.75801 -
SCCM Agent install failed - CcmUnloadWmiProviders. Unloading WMI providers
Hi I have a SCCM 2007 SP2 setup in native mode. I have sccm client problem on Exchange server with os 2008 sp2.
SCCM agent was working on this server few months back but it is not working now.
SCCM agent stops at "CcmUnloadWmiProviders. Unloading WMI providers" steps.
I tried below steps to resolve this but no luck.
1. Uninstall sccm setup using command "ccmsetup.exe /uninstall"
2. Run "Cccmclean.exe /all"
3. Run delcert.exe
4. Rename SMSCFG.ini file
5. Run ccmsetup.exe again with source folder path too
6. As agent installation failed i rebuild WMI repository
7. Re run setup but it failed at same step.
8. I rebooted server and rebuild Repository but same error.
Any Idea about problem
If needed i can provide Log files too
ccmsetup.log (Last few lines)
<![LOG[MSI:
Action 20:07:08: CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:08.980+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:08.980+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:08.995+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:08.995+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:08.995+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.011+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.011+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.011+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.042+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.042+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.042+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.073+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.073+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.073+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.089+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.089+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.089+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.120+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.120+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.120+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.136+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.136+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.136+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.167+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.167+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.167+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.182+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.182+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.182+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.214+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.214+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.214+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.229+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.229+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.229+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.245+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.245+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.245+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.260+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.260+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.260+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.292+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.292+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.292+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.307+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.307+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.307+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.323+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.323+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.323+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.354+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.354+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.354+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmCreateIISApplicationPoolsInit. ]LOG]!><time="20:07:09.385+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmCreateIISVirtualDirectoriesInit.
]LOG]!><time="20:07:09.479+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
RegisterUser. Registering user]LOG]!><time="20:07:09.572+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmFixupServiceConfigInit. ]LOG]!><time="20:07:09.572+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmSetObjectSecurityInit. Applying security
permissions]LOG]!><time="20:07:09.650+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:11:
CcmSetObjectSecurity. Applying security
permissions]LOG]!><time="20:07:11.429+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:11:
CcmSetupLoggingInit. ]LOG]!><time="20:07:11.429+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmSetupLogging. Initializing
logging...]LOG]!><time="20:07:13.176+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
SmsSwDistCacheConfigInit. ]LOG]!><time="20:07:13.176+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
SmsSwDistSetCacheConfig. Configuring Software Distribution
Cache]LOG]!><time="20:07:13.270+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterPerfCountersInit. Registering performance
counters]LOG]!><time="20:07:13.270+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterPerfCountersRollback. ]LOG]!><time="20:07:13.613+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterPerfCounters. Registering performance
counters]LOG]!><time="20:07:13.613+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterComponentsInit. ]LOG]!><time="20:07:13.613+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmRegisterComponentsRollback. ]LOG]!><time="20:07:14.159+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmRegisterComponents. Registering CCM
Components]LOG]!><time="20:07:14.174+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetLUAAccessPermissionsInit. Setting Access
Permissions]LOG]!><time="20:07:14.174+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetLUAAccessPermissions. Setting Access
Permissions]LOG]!><time="20:07:14.252+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
InstallServices. Installing new
services]LOG]!><time="20:07:14.252+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
WriteEnvironmentStrings. Updating environment
strings]LOG]!><time="20:07:14.315+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmSetServiceConfigInit. Configuring
service]LOG]!><time="20:07:14.315+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmSetServiceConfig. Configuring
service]LOG]!><time="20:07:14.393+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsMigrateInventoryInit. Migrating SMS Legacy Client inventory
settings]LOG]!><time="20:07:14.393+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsMigrateInventory. Migrating SMS Legacy Client inventory
settings]LOG]!><time="20:07:14.471+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmConfigDCOMInit. Configuring
service]LOG]!><time="20:07:14.486+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmConfigDCOM. Configuring service]LOG]!><time="20:07:14.564+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsShellNotify. Setting SMS
configuration]LOG]!><time="20:07:14.580+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetClientLookupConfigInit. ]LOG]!><time="20:07:14.580+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmInitializePolicyInit. Initializing
policy]LOG]!><time="20:07:14.642+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmInitializePolicy. Initializing
policy]LOG]!><time="20:07:14.736+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetClientConfigInit. Setting SMS
configuration]LOG]!><time="20:07:14.736+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetClientConfig. Setting SMS
configuration]LOG]!><time="20:07:14.970+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmMigrateDownloadSchemaInit. ]LOG]!><time="20:07:14.970+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmMigrateDownloadSchema. ]LOG]!><time="20:07:15.110+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmRegisterProduct. Registering
product]LOG]!><time="20:07:15.126+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmRegisterProductRollback. Registering
product]LOG]!><time="20:07:15.126+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsInstallPrepDrvrInitAMD64. ]LOG]!><time="20:07:15.126+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsInstallPrepDrvr. Installing Software Metering PREP
Driver]LOG]!><time="20:07:15.204+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
StartServices. Starting services]LOG]!><time="20:07:15.204+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmStartService. ]LOG]!><time="20:07:15.204+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsCleanupDesktopMigrationInfo. Deinstalling the SMS Legacy Client or
SMS 2.0 Client]LOG]!><time="20:07:15.220+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsClientInstallSucceeded. Sending status
message]LOG]!><time="20:07:15.220+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
InstallFinalize. ]LOG]!><time="20:07:15.220+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmStopServiceRollback. ]LOG]!><time="20:07:15.251+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
ProcessComponents. Updating component
registration]LOG]!><time="20:07:15.266+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmStopService. ]LOG]!><time="20:07:15.391+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
StopServices. Stopping services]LOG]!><time="20:07:15.563+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsUninstallPrepDrvrAMD64. Uninstalling Software Metering PREP
Driver]LOG]!><time="20:07:15.563+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Warning 25702. Failed to
uninstall PrepDrvr.Sys for Software Metering
Agent.]LOG]!><time="20:07:15.641+000" date="04-11-2014"
component="ccmsetup" context="" type="2" thread="9048"
file="msiutil.cpp:370">
<![LOG[MSI: Action 20:07:15:
SmsStopUIComponents. Stopping UI
Components]LOG]!><time="20:07:15.641+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
DeleteServices. Deleting services]LOG]!><time="20:07:15.734+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmUnloadWmiProviders. Unloading WMI
providers]LOG]!><time="20:07:15.734+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
Thanks Mike and theinfraguys for your suggestions. My problem is resolved.
The solution which worked for me has no logic but it solved my issue.
When my installation stopps at “CcmUnloadWmiProviders. Unloading WMI providers” step client.msi.log file have incomplete entry as “C:\Windows\SysWOW64\C”
At this time I have to restart WMI service and service will not stop correctly so I have to forcefully kill Winmgmt process and setup will continue.
I have to follow same process for upgrading SCCM client. During client upgrade some time I have to kill ccmexec process too. -
SCOM 2012 R2 agent upgrade fails crippling agents
Running into a large amount of SCOM agents that are failing the upgrade from 2012 SP1 to R2 and would appreciate any feedback from my SCOM community colleagues. Warning this issue is not for the faint of heart.
Plan:
I am in the process of upgrading 1900 manually installed SCOM 2012 SP1 agents to R2. I am using SCCM to deliver the upgrade using the standard sanctioned upgrade parameters.
Momagent.msi /qn /l*v %SystemDrive%\SCOM2012AgentUpgrade.log AcceptEndUserLicenseAgreement=1
Problem:
I have run into a problem where on a larger group of systems, 165 servers, where the upgrade fails and leaves the agent in a crippled state. At this point the agent cannot be removed cleanly via add remove, nor can a straight install of the agent
be done. What is required is a manual removal of registry keys and then a clean install of the agent can be performed to remediate. This is no problem and I am able to do this. (Note: all other methods of agent removal did not work ie:
Cleanmom.exe utility or add remove)
Task:
Seeing that we need to do agent upgrades in the future it would be great to know why this happened so we can plan for this in the future.
Notes:
Seems like a random sample of servers (2003/2008) with different applications running on them so that doesn't help in narrowing things down.
Looking at the MSI log, I see a common issue among systems that had this problem.
******* Product: {387306D9-78CE-4E0E-B952-28A50CC8B3EE}
******* Action:
******* CommandLine: **********
MSI (s) (7C:7C) [08:08:43:668]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (7C:7C) [08:08:43:668]: User policy value 'DisableMedia' is 0
MSI (s) (7C:7C) [08:08:43:668]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Looking for sourcelist for product {387306D9-78CE-4E0E-B952-28A50CC8B3EE}
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Adding {387306D9-78CE-4E0E-B952-28A50CC8B3EE}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Now checking product {387306D9-78CE-4E0E-B952-28A50CC8B3EE}
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Media is enabled for product.
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Trying source C:\WINDOWS\SysWOW64\CCM\Cache\LFG00446.1.System\i386\.
MSI (s) (7C:7C) [08:08:43:668]: Note: 1: 2203 2: C:\WINDOWS\SysWOW64\CCM\Cache\LFG00446.1.System\i386\MOMAgent.msi 3: -2147287037
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (7C:7C) [08:08:43:668]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Processing net source list.
MSI (s) (7C:7C) [08:08:43:668]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Processing media source list.
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (7C:7C) [08:08:44:744]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:44:744]: SOURCEMGMT: Processing URL source list.
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1706 2: 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:44:744]: SOURCEMGMT: Failed to resolve source
MSI (s) (7C:8C) [08:08:44:744]: Note: 1: 1714 2: Microsoft Monitoring Agent 3: 1612
CustomAction returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (7C:8C) [08:08:44:744]: Product: Microsoft Monitoring Agent -- Error 1714.The older version of Microsoft Monitoring Agent cannot be removed. Contact your technical support group. System Error 1612.
Error 1714.The older version of Microsoft Monitoring Agent cannot be removed. Contact your technical support group. System Error 1612.
Action ended 8:08:44: RemoveExistingProducts. Return value 3.
Action ended 8:08:44: INSTALL. Return value 3.
Ok so the obvious is that the installer is looking for original source installation files and not able to find them. What is surprising to me however is that the product references a 32 bit scom agent guid
387306D9-78CE-4E0E-B952-28A50CC8B3EE, however this is a 64 bit machine. Our build process dictates that a 64 bit machine only receive a 64 bit SCOM agent.
Doing a search on this product guid I realized I skipped some other references at the top of the MSI log that might offer some more explanation...
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Adding OM_OM12_SP1_AGENT_FOUND property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330}'.
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Modifying OM_OM12_SP1_AGENT_FOUND property. Its current value is '{8B21425D-02F3-4B80-88CE-8F79B320D330}'. Its new value: '{8B21425D-02F3-4B80-88CE-8F79B320D330};{387306D9-78CE-4E0E-B952-28A50CC8B3EE}'.
MSI (s) (7C:8C) [08:08:11:896]: Skipping action: _StopCoreServices.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)
MSI (s) (7C:8C) [08:08:11:896]: Skipping action: _KillOMProcesses.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)
MSI (s) (7C:8C) [08:08:11:896]: Doing action: _Set_OM_AGENT_FOUND
Action ended 8:08:11: FindRelatedProducts. Return value 1.
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Adding OM_AGENT_FOUND property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330};{387306D9-78CE-4E0E-B952-28A50CC8B3EE}'.
Action start 8:08:11: _Set_OM_AGENT_FOUND.
MSI (s) (7C:8C) [08:08:11:896]: Doing action: _Set_MOMV3_AGENT_FOUND
Action ended 8:08:11: _Set_OM_AGENT_FOUND. Return value 1.
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Adding MOMV3_AGENT_FOUND property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330};{387306D9-78CE-4E0E-B952-28A50CC8B3EE}'.
Action start 8:08:11: _Set_MOMV3_AGENT_FOUND.
Well that is interesting, seems to me that in the first line the MSI installer reads the OM_OM12_SP1_AGENT_FOUND property and identifies this with a 64 bit agent guid (8B21425D-02F3-4B80-88CE-8F79B320D330), but then appends
the 32 bit guid at the end (387306D9-78CE-4E0E-B952-28A50CC8B3EE). This is the point of my confusion and my suspicion as the cause of the problem I am having.
Concluding thoughts:
Why does the installer seems to first recognizes a 64 bit agent, but then later changes it's property to include a 32 bit agent guid. Could a 32 bit agent have got on this 64 bit server based on the details of this log? Would this
cause my agents to fail the upgrade? I think so, but looking to bounce this over to another fellow SCOM colleague who may have wrestled with this before.
Thanks in advance if you took the time to read this and think about it. Extra points if you have any extra thoughts!
KeithHi,
Have you used Requirement to limit the platform when you deploy application with SCCM.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
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