OEM Multiple Notification rules and schedules

Hi,
We have OEM 10.2.0.4 installed in our environment.
As a DBA i get the notification for all kind of alerts (warnings/critical).
My manager wants to see only the critical alerts to be send to him. How can this be implemented.
I created custom notification rules just for critical alerts. How can i now have a separate schedule just for these new notification rules.
When I go to the schedule page. It does not seems to have a 'create' button so that I can create multiple schedules and associate different schedule to different rules etc...
Any help in this regard would be appreciated.
Thanks.

Thanks for you reply.
Do you mean I need to create a new Administrator user?
Has anybody in this forum have implemented this? Please share the steps you have followed.
Thanks.

Similar Messages

How to Define Multiple Notification Rules for Different E-Mail Channels?

In C4C we can define a notification rule for New tickets, for example, that provides an acknowledgement of receiving the customer's e-mail.
This works great for a single support team, but what if we have multiple support teams, each with their own e-mail address, and each with unique requirements for their auto-acknowledgement?
When setting up a new notification rule, there doesn't appear to be any option to define the e-mail channel, service and support team value, or a "from" e-mail address.
We're on-boarding over a dozen e-mail teams, and I'd hate to tell them that they'll all have to share one auto-acknowledgement template from a single do-not-reply address.
Does anyone know if this is possible to:
Define the e-mail channel or service and support team as an condition in the notification rules.
Define the outgoing "from" e-mail address for a notification rule.
Thanks for any insight the community might have!
Mike
T-Mobile USA

Hi Mike,
As of release 1402, your analysis is correct. The out-of-the-box notification rules do not include the "incoming email channel" as one of fields on which to build condition, and all notifications are sent from a common do-not-reply address.
You can easily overcome the first limitation by using the SDK. For example, when the ticket is created you could set an extension field based on the email channel, and then use the extension field to define different notification rules, using different templates. All extension fields are automatically available to be used as conditions.
Thank you for your feedback and for bringing this item to our attention. We will definitely keep this in mind as we plan for future releases.
Kind regards,
Gabriele Bodda
Product Management

Notification Rules and Alerting

I created 5 rules from the section "Notification Rules" using same user ID.
Is it possible to alert different email groups for each notification rule from the same ID. We select "send e-mail" option from the Notification Rules section, we will be recieving alerts for the e-mail ID that was configured in the General Section under --> Preferences. How do we configure the rules to notify different group's using the same ID.
Thanks in advance.

Hi Loc,
Can you please help me in finding the "Add Actions page (2nd step in The Edit rule set process)" I cannot find that option when I select the rule and say EDIT --> Actions page --> "E-mail notification, Advanced notofocation Methods and Clear Alert(These are only the options available in Actions page)".
Sorry for asking the basic stuff... FYI - I am actually using OEM 11.1.0.1

Notification rule not triggering script

I have a custom notification method (emailCustom.pl), when this method was added and Tested using the "Test OS Command", it tested successfully.
Similarly I have added a few notification rules, and it triggeres the alerts. Strangely it doesn't call the notification method associated with the rule..The check box is on and the method is selected.
Anyone know why ?And how to troubleshoot this...
Thank you

Is the script executable by the OMS Unix user?
Add debuging information to your notification script.
Did you click "Test OS Command" when adding the notification method?
For example:
#!/bin/bash
echo "Starting Notification Script" >/tmp/notification.debug
Is the notification script assigned to your required Notification Rule?
Did you set up a Notification schedule?
Regards,
martin

Define Notifications Rule for a specific users

Hi Guys,
I'm trying to implement email notifications on EMGC 10G and I'm wondering how to do this:
1) I created a Group to aggregate my development targets
2) I created a Role to aggregate the DBAs responsible for Development targets in group above.
3) I created a Template with all metrics/policies needed for this group and associated it to this group.
3) Now I want to this DBAs (and only this DBAs) receive notifications by email every time a threshold/policy event happen on any target belonging this group.
Any suggestion?
Cheers,
Jonny
Edited by: user13352195 on Dec 8, 2010 12:06 PM

user13352195 wrote:
Hi Guys,
I'm trying to implement email notifications on EMGC 10G and I'm wondering how to do this:
1) I created a Group to aggregate my development targets
2) I created a Role to aggregate the DBAs responsible for Development targets in group above.
3) I created a Template with all metrics/policies needed for this group and associated it to this group.
3) Now I want to this DBAs (and only this DBAs) receive notifications by email every time a threshold/policy event happen on any target belonging this group.Yes .. you can do this .. Create a separate user in Grid and in that user configure its email id ..
Now create a notification rule and subscribe that user for that rule ..
Regards
Rajesh

Notification rule of type "system" in OEM 11g

Having used OEM 10g I'm now using 11g. When I create a new notification rule one of the options is to use a type of system, as I have a system defined I thought "oh goody that will be useful !" unfortunately not as there is no option to add metrics policies jobs etc and so we get "Availability, Metrics, Policies, Jobs - No availability, metrics, policies, or jobs selected." and cannot create this type of rule.
What is the point of having the option to create a notification rule of type system ?
Ahh I worked it out each notification rule must be of a specific type but can be applied to all targets of that type within a specified system.
Is there a white paper that talks about best proctices for monitoring a huge system so that alerts and notifications are consistent and we dont need a small army of administrators trying to keep everything in step ?.
Edited by: Robin on Mar 31, 2011 3:39 PM

Hi Krrrishna,
>> And when user clicks back button here, i want to navigate the user to Home page
Per my understanding, you are using the incorrect way to handle the hardware back button click. Try to add the following code snippet to your home page.
In windows phone 8.1 runtime app,
HardwareButtons.BackPressed += HardwareButtons_BackPressed;
void HardwareButtons_BackPressed(object sender, BackPressedEventArgs e)
e.Handled = true;
Frame.Navigate(typeof(yourhomepage));
In windows phone 8 app, handle OnBackKeyPress event in Message.xaml like the following.
protected override void OnBackKeyPress(System.ComponentModel.CancelEventArgs e)
e.Cancel = true;
NavigationService.Navigate(new Uri("yourhomepage", UriKind.Relative));
Please try it and let me know the result. If this not help, please post more information about your scenario.
Regards,
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Diff btwn Monitoring Template and Notification Rules

Can anyone tell me the difference btwn when I should use a Monitoring Template and when I should use Notification Rules? I understand that there is a calendar setup for Notification Rules, but other than that, when should I use which? They look like they do the same thing.

With Monitoring templates, you set them once and apply them to multiple targets across your entire enterprise. So it gvies you a faclity to standardise stuff. For instance, you can create one template each for different database environments (e.g Development, Testing and Production). So each time you discover a new databases, instead of going in to database t manually define new metrics for the lot, you simply apply your already created template to them. Another example advantage is that each time your team decides that all production database tablespaces should change from a Critical of 90% to 85%, you simply change the template and reapply instead of doing it one-by-one on each database.
With Notification Rules, you are choosing the targets and the conditions with which you want to receive notifications. For instance, you have set all your Critical and Warning thresholds for say % Tablespace Space Used. When this threshold is reached, you want to be notified using the notification method you have set. Say via email or sms. So you create a notification rule that includes this metric, specify the notification method and indicate which administrators receive that notification.

Creating a job and scheduling a job error in OEM

Hi, Everyone,
I am trying to create and schedule a job thru OEM. In the the pl/sql block provide i have given my code like this
begin
SET SERVEROUTPUT ON;
SPOOL C:\RFV_PROFILE_REPORT.LOG APPEND;
SELECT TO_CHAR(SYSDATE, 'DD/MM/YY HH24:MI:SS') FROM DUAL;
EXEC PAC_RFV_PROFILE_REPORT.CALL_ALL (200910);
SELECT TO_CHAR(SYSDATE, 'DD/MM/YY HH24:MI:SS') FROM DUAL;
SPOOL OFF;
end;
i have created the job and scheduled it but i am getting this error:
Error # 6550
Details ORA-06550: line 2, column 5: PL/SQL: ORA-00922: missing or invalid option ORA-06550: line 2, column 1: PL/SQL: SQL Statement ignored ORA-06550: line 3, column 7: PLS-00103: Encountered the symbol "C" when expecting one of the following: := . ( @ % ;
could anyone pls help as this is very urgent.
Thanks in advance

Ah, the problem is you are confusing SQLPlus commands with PL/SQL.
SET SERVEROUTPUT ON; -- This is a SQLPlus command, not necessary here.
SPOOL C:\RFV_PROFILE_REPORT.LOG APPEND; -- This is a SQLPlus command, in PL/SQL to write out to a file you will need to call the UTL_FILE package to open a file for writing to. Except that the file you write to will appear on the database server, not your workstation, when the scheduled job runs.
SELECT TO_CHAR(SYSDATE, 'DD/MM/YY HH24:MI:SS') FROM DUAL; -- In PL/SQL you need to SELECT columns INTO variables FROM tables. But in fact I guess you want to write the time to file using UTL_FILE again. However, you don't really need to do this, since scheduler will log the start time and run duration itself.
EXEC PAC_RFV_PROFILE_REPORT.CALL_ALL (200910); -- This is the SQLPlus equivalent of the PL/SQL command:
BEGIN
PAC_RFV_PROFILE_REPORT.CALL_ALL (200910);
END;
SPOOL OFF; -- This is a SQLPlus command, not necessary here.
So to summarise, all you really need is:
BEGIN
PAC_RFV_PROFILE_REPORT.CALL_ALL (200910);
END;
And the scheduled job will log the start time and duration in the database, which you can find here:
SELECT * FROM USER_SCHEDULER_JOB_RUN_DETAILS

User Defined Metric and Notification rules

I've created a user defined metric to list the age of my backups. My warning is set to 24 hours and my critical threshold is set to 48 hours. The metric is working fine.
I want to be alerted if the metric goes critical for e.g.. When I go to Notification rules, under metric i don't see my user defined metric. This is GC 10g R2 10.2.0.2.
Anyone has seen this?
Thanks.

You have to create notification template according to your requirements and define respective metrice with required threshold values.

Process Flow developing/deploying/executing and scheduling through OEM

I have installed OWB92 and Oracle 9i, OEM configured, Oracle workflow 2.6.2 installed. I know OWB and scheduling mapping from OEM.
I have created two mappings and a process flow. I want to schedule process flow from OEM. After creation of process flow, while I deploy it ask for a user/password/port/sid/host. I want to know which user I need to enter here.
If anybody help me out in the this regard providing the detail steps.
Thanks in advance.
Liyakat

Hi Henrik,
After deploying the process flow, I am getting the following error:
RPE-02085: Failed to test wb_rti_workflow_util.initialize through deployed Workflow Database Link R2MIS.US.ORACLE.COM@WB_LK_PACK1. Please check that "EXECUTE ANY PROCEDURE" privilege is set and that the OWB Runtime is available.
- ORA-06550: line 1, column 7:
PLS-00201: identifier '[email protected]@WB_LK_PACK1' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored
OWB runtime is available.What I need to do now?
Thanks and Regards,
Liyakat

Monitoring templates and notification rules

Hello
I was able to create monitoring templates defining the thresholds I needed and create de notifications rules.
Now where can I see them being used ? How can I see the results of a template? Where do the notifications rules publish the information?
Thanks
Gonçalo Ribeiro

Hello,
I want to apply the template to a db instance and I would like to see that information on the db instance home page on the Category alerts.
Can't I do that? The templates only work if I define a notification method?
Thanks
Gonçalo Ribeiro

UDM template and Notification Rules

Hi,
As i am first time working with EM grid control have few question upon organizing some things for better feasibility. I am familiar with the creation of a UDM template and creating notification rules. But I am lacking in proper organization of these thing. I have been provided the events (customized) categorized say security, performance, etc. So i have created a UDM for these events separately for testing. So to create template, how shall i proceed, is there any standard process or anything that would be helpful in all means.
I was having different ways, like as i already created UDM's
(1) create template for each event (UDM and out-of-box),
(2) create template for events by category (UDM and out-of-box) ,
(3) Create one standard template for all the UDM's and out-of-box events ,
(4) Create templates based on OS UDM , SQl UDM and outof box metric events.
(5) Create templates based on Host and database events.
these are of few different way in which i am having in my mind. But not sure of feasibility solution.
Also if am not wrong templates are only for applying to targets and they are not related w.r.t notification. So w.r.t notification I would like to know is that it would be better to categorize them with in default rules or make separate rules.
Sorry for such series of question.
Thanks.

Thanks Rob. I came across one more thing while i am working with metrics. I see the metrics and policy settings pages differs w.r.t database version's,
Say for example, with in 11g database metrics and policy settings i see following metrics,
(1) Access Violation and (2) Access Violation Status, but i dont see these in 10g version database metrics and policy settings page. In 10g i see Following metrics
(3) Active Sessions Waiting: I/O and (4) Active Sessions Waiting: Other which i see in 11g version database metrics and policy settings page but can't see on 9i
version database metrics and policy settings page.
So under such circumstances if i create a template w.r.t target type say database, that would have only the selected version while creating the database. Is that like do we need to create template for each database instance ?
As i see we have an option of including the metrics present in another database version too, but if we add those into one what would be result as few metrics one instance is not aware of and also i see one situation where in one of the metrics to check for the database instance status differs from 9i and 10G ( i mean the naming conventions) In this case if i add both , we are going to get an alert twice as i presume. How to handle such situations while creating a standard template.
Please advise if this need to be created w.r.t target type how to create it. Is that we can create w.r.t each version of database instanc target type too.
Thanks.

Work Schedule Rules and Period Work Schedules

Is it possible to have one work schedule rule have different period work schedules. We have several different period work schedules that work the same amount of hours. The only difference between them is that the days for the schedules are different. However, the total amount of hours worked in the week are the same. If we assign the period work schedules that have the same hours to one work schedule rule we do not have to create and maintain several work schedule rules for each different work schedule.
Edited by: chawkins on Jan 6, 2011 6:40 PM

A Work Schedule Rule is created for an Employee SubGroup Grouping, Calendar Grouping and Personnel SubArea Grouping, using a single Periodic Work Schedule.
So, if you have 100 PWS, you will need at least 100 Work Schedule Rules, and probably more since some PWS will probably be used by more than one combinations of ESG/Calendar/PSA Groupings.

Is Anyone Has Transported the Remodeling Rule into QA and Scheduled ?

Hi all,
I have created a Remodeling Rule to add a characteristic to the InfoCube
and successfully transported this Remodeling Rule into QA.
I could see this Remodeling Rule in the 'Remodeling Rule' look-up and when
I try to DISPLAY this Rule it gives the error of
'Namespace '/BIC/' must be set to 'changeable' (transaction SE06)
Message no. R7063.
We are in BI 7.0 with SP17.
Did you open the client with support of Basis to display and Schedule it?
Thanks in advance.
Regards,
Venkat.

This problem will be fixed if we open the client.
Thanks,
Venkat.

Set Work Schedule Rules and Work Schedules

Hi!
I have defined the next Period Work Schedules:
Grp     PWS     PWS Text     Week     01     02     03     04     05     06     07
02     TTLM     Turnos Telemando     001     M7     M7     T14A     T14A     N22     N22     LIBR
02     TTLM     Turnos Telemando     002     LIBR     LIBR     LIBR     LIBR     LIBR     M7     M7
02     TTLM     Turnos Telemando     003     T14A     T14A     N22     N22     LIBR     LIBR     LIBR
02     TTLM     Turnos Telemando     004     LIBR     LIBR     LIBR     M7     M7     T14A     T14A
02     TTLM     Turnos Telemando     005     N22     N22     LIBR     LIBR     LIBR     LIBR     LIBR
02     TTLM     Turnos Telemando     006     LIBR     M7     M7     T14A     T14A     N22     N22
02     TTLM     Turnos Telemando     007     LIBR     LIBR     LIBR     LIBR     LIBR     LIBR     M7
02     TTLM     Turnos Telemando     008     M7     T14A     T14A     N22     N22     LIBR     LIBR
02     TTLM     Turnos Telemando     009     LIBR     LIBR     LIBR     LIBR     M7     M7     T14A
02     TTLM     Turnos Telemando     010     T14A     N22     N22     LIBR     LIBR     LIBR     LIBR
02     TTLM     Turnos Telemando     011     LIBR     LIBR     M7     M7     T14A     T14A     N22
02     TTLM     Turnos Telemando     012     N22     LIBR     LIBR     LIBR     LIBR     LIBR     LIBR
03     TCC     Turnos Contac Center     001     M730     M730     M730     M730     M730     LIBR     LIBR
03     TCC     Turnos Contac Center     002     M8B     M8B     M8B     M8B     M8B     LIBR     LIBR
03     TCC     Turnos Contac Center     003     M830     M830     M830     M830     M830     LIBR     LIBR
03     TCC     Turnos Contac Center     004     T14B     T14B     T14B     T14B     T14B     LIBR     LIBR
03     TCC     Turnos Contac Center     005     T15     T15     T15     T15     T15     LIBR     LIBR
After, when we set Work Schedule Rules and Work Schedules. Do we need create the same number of rules?
For instance, in Period Work Schedule, do we need create 12 rules like TTLM_1, TTLM_2, ... TTLM_12?
Or is enough create only one rule for TTLM?
Kind regards,
Julian.

Hi,
You need to create 2 Work Schedule rule one with TTLM PWS & second with TCC PWS.
Rgds,
Lata

OEM Multiple Notification rules and schedules

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