OEM Product Key will not activate

Hey,
Recently my HP laptop had some hardware issues and i had to get the parts replaced. Thereafter I tried reinstalling windows and activating but not being able to do so. I contacted MS Support earlier and told them what happened, we troubleshooted for about an hour and he told me that because the parts were replaced the Key is pointing at the old hardware Product ID's and that he could try override it. That however also failed. He then said that I should contact HP for a replacement key.
I can't find my laptop in the support section and I've decided to post in the forums instead.
If anyone can help me i'll really appreciate it.
Thanks

stanman98075 wrote:
This seems identical to the problems I'm having. I get a message from MS every time I boot up that states my copy of WIndows is "not genuine". Two days with MS led to the statement that I must contact HP for a new product key. They didn't know why it wasn't working, but after reading this thread I'll bet I do: I replaced my HDDs with SSDs.
The "system" screen shows that my software is 'activated' but that's apparently not good enough. I can enter my product key into the appropriate screen, and am then again told that the key is good and windows is activated. But - the error message from MS continues to ignore. As I understand the message, I won't be able to get product updates until this is resolved.
Any help gratefully accepted!
Stan
OK put this way HP doesn't own the Product Key only MS can help you with that and you must contact them if your not using the Product Key that came with the O/S install. Beyond that HP can't help you obtain a Product Key.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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