Off-line printer

Hello, My printer has suddenly gone off-line. It is a HP Envy 4500 printer. I have windows 8.1. Please help.pinks5

Hi there,
Sorry to hear about this issue with your printer. Have you tried the steps in this hp support document? I know it's long and a bit daunting, but it is a good place to start.
Thanks!
Tara
**Although I am an HP employee, I am speaking for myself and not for HP.

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How do I make my "off-line" printer go on-line?

I am a new MacBook user. I have windows network. I installed printer CUPS driver for my brother 7820N printer. can print when connected directly with USB. MB recognizes printer when not connected directly...must be going through the wireless network. try to print and little printer icon on DOCK starts jumping...says printer is Off-Line. can see the files in the queue.
Any ideas on how to make the printer "on-line"? Thank you.

My Brother 2170-W printer just began giving me the same "off-line" message I called Brother support and they were very responsive and said it was a problem with the new OS 10.5.5 update and they would have a patch shortly (in a week maybe?).
Linda

C4795 printer off line

I have a HP Photosmart C4795
I have been using it wirelessly.
Today when attempting to print, I get the message "printer off line", "printer not connected"
I have been using it with my Mac (osX 10.7.5)
I did recently add a new wireless router to my home network (Mac Airport Express).
However I thought that the printer did not use the home wireless network, but rather it's own internal bluetooth.
Help?

Try these steps:
1. Restore Network Defaults on the printer (Wireless>Wireless Settings>Restore Network Defaults>Yes).
2. Rerun the Wireless Setup Wizard from the printer front panel to connect the printer to the router (Wireless>Wireless Settings>Wireless Setup Wizard).
3. Select your router from the list and enter the network password to connect the printer.
4. After the printer is connected, run the printer software on the Mac to discover the printer over the network connection.
5. Remove the old printer instance and Add the new printer using the + button in System Preferences>Print and Fax.
Please click the blue Kudos star in the post that resolved your problem. Doing so will help other forum members find their solutions too.

Printer off line will not connect

after replacing old router that failed printer displays off line with new router ,rebooted router and printer and still displays off line .Printed network config and wireless has mac address f4ce46d42e37 , status disconnected , everything else enable what now frustrated thanks for looking
This question was solved.
View Solution.

Forgot to tell what model office jet 6500 709n has been working perfect for 3 months until new router install

I can't print wirelessly using Airport Express. I have my HP printer connected to a USB hub, and the hub to the Airport Express, but when I select the HP from the printer list, my MacBook says the printer is "off-line" - even when it is not.

I can't print wirelessly using Airport Express. I have my HP printer connected to a USB hub, and the hub to the Airport Express, but when I select the HP from the printer list, my MacBook says the printer is "off-line" - even when it is not. I've tried several USB connectors, and several different ports on my USB hub; same result. I need to have the HP connected to the hub 'cause from there it's connected to our desktop Mac.

Hi,
I am currently replying to this as it shows in the iChat Community.
I have asked the Hosts to move it to Snow Leopard (you should not lose contact with it through any email links you get)
I also don't do Wirelss printing so I can't actaully help either.
10:01 PM Friday; July 29, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HP4500 printer went off line. I can print the test page but nothing from the IMAS

Network down, re-set - now can't get the printer to function. HP4500 wireless. Was able to print a test page but when I try to print from the computer I get the "printer off-line" message. I don't know how to fix this.

Try removing the printer from the printer list, then re-add it.
Are you sure you have the latest drivers?

Since most recent update of Firefox, I cannot connect to my printer; it says it is off-line, which it is not. HP Photosmart C5580

A couple of days ago, I was notified of an update to Firefox. I declined because the details said it was incompatible with some features of my computer. The next time I logged on, the update processed automatically; I had no control. Since then, my HP C5580 printer is treated as off-line; it is not, works fine in test mode, and all connections are tight. I can not figure out what settings are messed up.
I am not a computer genius, and am not able to be sure that is was the Firefox update that caused the problem. However, this is the only change that has been done to the computer. Is there a way to see if there is an incompatabilty?

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

How do I get my printer from off-line to on-line?

I installed my HP Photosmart C4380 on a network computer. It prints fine from that computer (which runs on XP). However, when I try to print from another computer, I cannot print because the computer is off-line. I did not have this problem when I had Windows XP. I was able to select "on-line." I now have Windows 7 on the computer I am having problems with.

What driver do you have installed on the Windows 7 machine? Do you have 32 bit or 64 bit Windows 7?
How is the XP computer connected to the printer - is it via USB or through the network?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My printer is stating it's off line and won't print, how do i fix this?

My printer states it's off line ( which I did not request this) now I can't print anything. How do I fix this?

Hello sherry1952. The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the model of the printer you are using, as well as the version of Windows or Mac in use. We look forward to hearing back from you!

Found 0 results for My browser is missing important items, the whole tool bar...., drop down menu to print, copy, work off line, file, save, book mark, history. I just installed latest foxfire on windows xp. Found some instructions but they called for usi

Found 0 results for My browser is missing important items, the whole tool bar...., drop down menu to print, copy, work off line, file, save, book mark, history. I just installed latest foxfire on windows xp. Found some instructions but they called for using keys my computer doesn't have ( key in OSX There is no file, edit , history, help, tools, navigation, all the things your directions say to use. Also I always get hung up and the message a scrip is running. I don't know what thises scrips are but I sure don't need them.
== This happened ==
Every time Firefox opened
== I just noticed it. It probably happened when I upgraded foxfire.

'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(Linux & OSX see: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M
''Windows'' Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''

Can't print to lexmark model X5470 printer. Get knocked off line when I try to print a document.

Anytime I try to print a document using Lexmark model X5470, i.e. boarding passes from Delta.com, or any other web site, I get knocked off line.
However; I can print the same items when on Internet Explorer, Safari, and Google Chrome with no problems.'''
I have an HP deskjet that works fine on Mozilla, but the Lexmark X5470 will not print from Firefox. It will; however, print a PDF document from Mozilla.

This may be a printer driver issue. I recommended first connect printer directly to computer and check for Software Updates, this will tell you if you have any printer updates.
If you are using a Mac computer follow troubleshooting steps in HT3500
(Basically, navigate to Print & Scan in System Preferences and right-click or control-click on printer from left and choose Reset Printing System, then re-add preferred printer.)
If you are using a Windows computer download and install Bonjour Print Services DL999

Why can I not print from pages but can if I copy to text edit, I get "printer off line message " from pages ?

Why can I not print from pages but can if I copy to text edit, I get "printer off line message " from pages ? I use HP wireless printer .

Are you sure you have the right printer?
In UNIX/OSX printers are virtual links to devices and even with the same name can be trying to reach a printer via another network address, so it thinks it is another printer.
Peter

I have an HP C6300 All In One Printer (wireless). It is always going "Off-line".

We have an HP C6300 All In One Printer that is wireless. We try and set the Properties on the laptops to "Use Off-Line" but that does not help. At points some of the laptops work and some don't. Now none of the computers can print. I have unplugged the printer and re-assigned it to my wireless network and nothing is working. we are out of warranty so I would have to pay for any tech support which is probably more than the printer cost, so if I cannot solve this I am getting rid of this printer!!

HI,
You should be able to just leave it on, it should have a sleep mode which it will enter after a while.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Printer off line again

my printer keeps going off line about every 24 hrs but cant put my finger on it exacly
hp photosmart 6520
belkin n300 wireless n router
tooway internet satellite
router connected to modem with inthernet cable
compaq laptop
ipad mini
if i install the printer all workks from both ipad mini and laptop
go to print again and the printer wont communicate / cant be found messsage.
if i unplug router and printer then connect router then printer all good again for about a day then gone again
cheers

Let’s try this.
Move the printer at least 3 feet away from the router.
1. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
    printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
    Assistant, Printer Home Page (EWS).
2. Set a static IP in the printer (see step 6) outside the DHCP range of the router (check your manual).
In the router: (Refer to your router manual for information)
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 5 mins. Power on router wait 3 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
Under Home or Work (current profile) \ Network Discovery.
Select "Turn on network discovery" and save changes.
Now try.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Printing or Editing Off-Line Images

Hi,
I am looking for the best way for editing or printing images that have been previously moved/archived to CDs/DVDs when using PSE 3/4 Organizer. As I understand it once you bring back an image to edit it, the archived version is brought back online., and the one on the CD is basically removed from the catalog. Is this correct?
How does all this work if you are dealing with Version Sets, all of which have been previously archived to CDs?
What if you only want to bring an archived image to print it? In this case, is the high resolution image just temporarily loaded to make the print? I vaguely remember that the answer to this is yes, but I am not positive.
And what if you wanted to make a slide show but did not want to start with the resolution of your proxies?
I do know that I can go and find the answers to each one of these questions myself, but I am hoping to save a little time and possibly screwing up somewhere by asking the question before trying things out. I am also interested on how others are doing the above.
TIA
Don S.

Barb,
Thanks so much for the simple solution. I have tried it and it seems to do just what I want. Let me list the steps to make sure I did what you said.
1. From the Organize mode, I select the off-line photo
2. Click on Go to Standard Edit. I get the message re. picture is no considered on-line.
3. After the image is oopened in the Editor, I go back to the Organizer, click on the Undo arrow. The gold CD icon on the picture, which was not there now comes back, but the red strip with the lock is still over the photo.
4. I go back to the Editer, make my changes and then use Save As with a new name.
5. I close the photo in the Editor, and automatically am taken back to the Organizer, where there is no red stripe, but now two photos in the Photo Bin, the one off-line with the CD icon in the top left corner, and the edited version right next to it that is on-line.
To be honest, I only did Steps 1-3. I am presuming that Steps 4-5 would be as stated. Is this how the whole process works?
PS I did confirm that when you bring an off-line image back in to print it, it is only brought back temporarily and is still considered an off-line image after being printed.
Again, thanks for your initial answer Barb. I now need to see how Version Sets affect the above, if at all.
Don S.

Off-line printer

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