Off-spec refurb 13" MBA (Mid-2012)

So, i recently purchased a Macbook Air (MacbookAir5,2) used here in Stockholm. What's weird about it is that it seems to be an 11" model but with a 13" screen. It came with a 64GB SSD and i've since verified with Apple that it indeed shipped with that. Also it has a 1.7 GHz i5-3317U CPU instead of the usual 1.8 GHz found in the 13" MBAs.
Has anyone else encountered this particular variation before?
It came with the extended AppleCare Protection Plan, which i've transferred with Apple and verified it's still valid. I also asked the first-line support tech at AppleCare Support about it, he agreed it was a strange beast indeed, but could offer no information save that it had been RMA:d at one point. Does this mean it probably is a factory refurb?
Going to investigate further with the original owner and a Senior Advisor at ACS.
rgds,
Krille

Thanks for the reply and tips on checking more about the battery info.
This is what I run 99% of time: Chrome, Microsoft Excel, Calendar. With wifi switched on.
It doesn't sound like application that will drain out power quicker, or does it?

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MBA (mid-2012) SSD failure after 8 weeks Hardware Test

Brand new MBA mid-2012 (8GB RAM, 128GB SSD running ML 10.8.0).
Failed to startup - Apple logo on grey screen appeared, then the spinning gear wheel, then a blank screen, then the spinning gear wheel, then a blank screen, repeating ad nauseum...
I reset PRAM and SMC - no change
I opened in Single User Mode to run fsck - no change, then in Verbose mode to see what messages appeared (flashing messages of appleid verification timeouts)
Disk Utility - no problems detected
DiskWarrior - no problems detected
Tech Tool Pro - (1) SMART check picked up 7 SSD failures/errors:
[Wear Levelling Count, Program Fail Count(total), Erase Fail Count (total), Power-off Retract Count, Media Wear Out Indicator, Total LBAs Written and Total LBAs Read all 7 FAILED], remainder of SMART tests passed, and SSD PASSED SMART check.
Then (2) Surface Scan checked all 236+million blocks, NO BAD BLOCKS identified/detected.
Very strange indeed!! - booted into Recovery Drive, verified and all ok, no problems starting from this partition! Problem lies on normal boot partition (of course...!)
Was able to boot from external ML HDD and was able to pull all files off Air (interestingly Carbon Copy Cloner reported one text file sitting on bad block and was unable to copy/clone)
Time to get serious: Spoke with Apple Tech here in Australia late on a Saturday pm (thanks Olin!)
Ran Apple Hardware Test in Extended mode [took me back to System 7 days with very old icon!!] - took around 1hr and reported error "4HDD/11/40000000 SATA(0,0)" so it looks like new MBA is heading back to Apple!
I am thinking about re-installing ML from the Recovery Drive in case I can get the MBA running again to make sure I have all my file backed up, but it looks like an 8 week old MBA is no more...
anyone else seen this in mew MBAs? would hate to think I am the only one! plenty of other discussions around this error on HDD machines, but haven't found anything for this error for a SSD.

I have a 15-inch, retina, 2.7 GHz, 16 GB RAM, 768 GB flash drive MacBook Pro notebook, running 10.8.2
I have noticed that if I run the extended hardware test while connected to the power supply I do not get the error 4HDD/11/40000000:SATA(0,0) but if I run the same test while on battery power I get that error.
Does the same happen to you?
Any idea of what the problem is?

Just got a MBA mid-2012 but bootcamp doesn't work

Hi, just got a MBA mid-2012 and it works beautifully until I try to download the "Windows Support Software" from Boot camp assistant, it keep prompting up message "can't install Windows Support software because it is not currently available from the software update server". As a matter of fact, I just need to install the network drivers in the mean time to get my other Windows softwares working and keep connecting to the world. How can I download the network drivers? Any idea?

For the fastest information... do a search before you post as it will answer your question much faster then waiting for someone to help.
Since the new computers have shipped the servers have crashed, the servers are down and Apple is in the process of updating the servers with the new drivers, the servers are overloaded with everyone downloading the drivers and you will just have to wait until they let up a bit so keep trying.......
Pick one you like best.......

MBA mid-2012 Display Port Support

I have a Mid-2012 MBA 13", with the maximum configuration 8 gb + 512, running OS X 10.10.3. I see that this CPU will not support 4K resolution but it is supposed to support WQHD at 2560 x 1440 using a Display Port monitor. I have bought three different thunderbolt-Display Port adapters and all of them support 1080p (and audio) on two different (HP and ASUS) monitors but while the preference panel shows the resolution 2560x1440 (under "scaled") and tries to use it as "default" the whole screen gets packed into the left ~20% of the screen. I switched all of the options on the monitor, including DP 1.1 vs. 1.2, and "pixel for pixel" (which shows the 1080p in the center of the screen).
What makes this more frustrating is I plugged in my old 11" 2011 MBA, and with the same cables etc. it is perfect, gorgeous, flawless at 2560 x 1440.
I plugged into a Thunderbolt monitor at a store and of course it works perfectly. Does this MBA not support WQHD using a Display Port cable? I know it won't work with HDMI either, I get the same 1080p but no options.
I upgraded to the 2012 model because the 2011 ran out of hard drive space and had recurring battery issues. I have several work locations and I need a solution that works without investing in several $1,000 monitors.

So it gets weirder. I tried the work-around of holding the option key when selecting "scaled" with an external display, and of course it shows lots of additional resolutions. The native resolution 2560x1440 still shows a jumbled mess at the left side, but the next resolution says it is 2048x1152, so I tried it and VIOLÅ it seems to trick the monitor into showing its native full resolution. The OSD on the monitor now says it is operating at the full resolution, but the Mac continues to believe it is 2048x1152.
Apple, is this a BUG or a FEATURE?

MBA mid-2012 does not see external display on wakeup

My mid-2012 MBA does not see external displays on wakeup. VERY annoying
I have a BenQ 24" HD display connected by HDMI and it is not seen by the Air on wakeup. I have to open the laptop, pull the mini-DV plug out 3 or 4 times before the display is recognised - some of the time. Most of the time requires a reboot with multiple cable/plug inserts.
What an absolute POS this mid-2012 MBA is! Apple finally fixed the garbage colours on external displays in 10.8.4 but the issue of recognisisng external displays remains. Its a crock. Totally regret buyiing this POS.
Have reset PRAM, SMS, cleared prefs etc etc ad nauseum. No solution with any of them. After almost a year of this garbage, the laptop is close to being thrown out as e-waste.

macbook pro 13" 2012
osx 10.8.4
adaptor
http://www.maplin.co.uk/mini-displayport-to-dvi-adaptor-454323
display: philips 230c1hsb
i have reset PRAM but nothing happens

MBA Mid 2012 - Bootcamp Win7: Headset Mic not recognised in Win7

Hi,
I have a MBA 13" (only had it about a week...). I put bootcamp on and Win 7 x64 ultimate. All is working really well except when I plug my headset in, Win 7 only recognised the headphones.
I have tried this in OSX and the mic work, its an Iphone compatible headset, so not only does the mic work but the volume buttons on headset work also. However, when I plug this in when in Win 7, no external Mic is detected.
Any ideas? I've tried reinstalling the Bootcamp audio drivers, no change. Unable to locate any online either...Cirrus Logic CS4206b (AB 86).
I have seen a few of these posts online, but from about 2 years ago... has this been fixed yet?
Thanks

Hi,
Thanks for your reply. The issue is with Windows, but it appears to be due to OSx drivers from bootcamp, that does not detect both input and output from the headphone jack. There are no drivers required, I have used this headset on various other Win7 x64 machines.
As above, it works fine in OSx, it is just that bootcamp drivers for the soundcard do not include that the hardware on my MBA allows both input and output from the same jack. Ms dont supply drivers for Bootcamp.
Thanks.

I thought the new MBA Mid 2012 would ship with ML OS X?

^ title.
I know you can download a copy of the new ML for free if you're eligble.
However, I thought the MBA would already come installed ML? Mine came with SL?

It wouldn't have come with Snow Leopard. If it doesn't have Mountain Lion then it would be Lion. You can check in  > About this Mac.
10.8 is Mountain Lion
10.7 is Lion
10.6 SL

8gb vs 4gb ram MBA Mid 2012

I just bought an open box MacBook Air from Best Buy today and after everything it'll cost me $900. While I know I got a great deal I'm worried that the system only has 4gb of ram. I can buy the same computer from apple with 8gb of ram for $1200 but I'm not sure if it's worth $300. I know a fair amount about computers and I definitely would agree that at $100 to upgrade its worth jumping from 4gb to 8gb but what about for $300?
I'll mostly be using it for basic browsing and word processing and some light programming. I plan to build a more work-oriented desktop later this year but still I feel like maybe spending $300 could be a good move to ensure that the system is still usable 3 years down the line. What do people think? Is it worth spending the extra $300 for 4gb of ram?

Good choice. More RAM is always a good idea, but with the inclusion of flash storage in the MacBook Air 4GB should be more than enough for a while and $300 is a considerable savings.
I had to make the same choice and went with 4GB becasue my iMac is loaded with more than enough RAM and processing power for heavy tasks. I also read the AnandTech review of the new Air models and their speed tests showed that 128GB of flash storage provides a nice speed boost over the 64GB model; and it's only an extra $100. Double the storage and the speed boost is worth that upgrade fee over the base model.
Something else to consider, if anybody is looking for their laptop to be a desktop replacemement, the MacBook Air is not the way to go. And if you think you may need/want to upgrade the RAM in a year or two a MacBook Pro without the Retina Display would be the way to go.
Having said all that the 11' MacBook Air with 4GB of RAM and 128GB of flash storage is incredibly "snappy"!

MBA 13" (Mid 2012) 10.8.2 does not see other Macs

Hello all,
for some time now I have a strange problem with my 13" MBA (Mid 2012 - latest version) on 10.8.2. THe MBA generally works very well, fast, and stable. My only issue is that I cannot see or connect to other Macs in my home WLAN network (this worked seamlessly under 10.8.1) or elsewhere. The other Macs do not show up in the finder, and neither can I connect with them manually (via "Go to server...").
The only way to establish a connection is via creating a computer to computer network - which works perfectly but, of course, disconnects me from the internet which comes over wifi, so this is not a permanent solution.
Even stranger, there seems to be a problem with ethernet connections (via thunderbolt ethernet adapter), too. This connection work seamlessly with one of my other Macs (running on Lion - 10.7), but does not work with my iMac running on Mountain Lion 10.8.2.
I guess that something's wrong with the sharing routines on my MBA. Therefore I tried to install the 10.8.2 combo update but had to learn that this was not made for the 2012 MBA... :-(
So, what to do? Should I try a reinstall of Mountain Lion?
Any help would be appreciated.
Thanks,
Jan

Hello medeostrike,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Best of luck,
Mario

Macbook air mid 2012 slow usb 3.0 port

Hi there I got serious problems with my MBA mid 2012, i'm a professional photographer and i use my mac to choose and send photo live from the events , i had a 2010 MBA and changed only for the USB port to make my workflow faster but since the first day i didn't noted better perfomances than the other one , i changed several ( expensive) card reader from several brands ( sandisk, lexar , hoodman ) but nothing is always slow , cards are obviuosly always the fastest on the market ( generally sandisk). In the last months i also have a problem wih reader disconnected on thir own, due to this i've lost a couple of times the data on the cards.
Someone can help ??

So, now, it works again. It seems, that this solved my problem:
https://discussions.apple.com/message/18821708#18821708

WiFi goes blind on 10.9 for mid 2012 MBA

Hello folks, hello experts,
this is going to be another thread with issue seen on previous versions of OS X.
I have bought a brand new in a box MacBook Air 11 a week ago, old stock however, mid 2012. It was just a day or two after 10.9 Mavericks came out, so the first thing I did was going to AppStore (over WiFi), made the FW check for the SSD, applied the Update, then (from this part over Ethernet) Upgrade from 10.7.5 to 10.8.5. Right after that Mavericks 10.9.
At home I have added my WiFi network and started to using the thing. Then following issue came out:
After waking from sleep, the WiFi is searching for networks but cannot see ANY.
What I did/tried:
All the possible old tricks (stupid or not) I could find:
- waking the MBA with power button
- keep the Bluetooth turned off
- deleted all preffered networks
- deleted Keychain entries
- moving system cofiguration files !
(- aks about others, I might have forgotten some...)
Nothing helped.
From the On/Off tricks also all possible were tried:
- Wifi
- Sign out
- Restart
- Power
Since the thing was new I had no problem to make fresh new install of 10.9 Mavericks. I did. Did not helped.
The issue is still here.
I have brought the MBA back to the shop, it went to authorized service. They have tried for one day (not sure, may be less) but they could not repeat the issue. They made Apple HW test, all OK. We agreed, when it comes back, they will try longer.
Symptoms:
- When MBA goes to sleep - seems like only the "deeper sleep" with disc unplugged - and then wakes does not see any available networks. WiFi is On and searching. Produces no error, behaves like everything is OK, just there are no networks around.
- Probably it should be not an issue of my router as the MBA does not see any network, not even the ca. 8 newtorks from my neighbours
- There is no 100% cure, the blindness seems to go away randomly. I mean, sometimes one trick helps, sometimes none (On/Off: WiFi, Sign Out, Restart, Power). I cannot tell why it then goes all right.
- My network (from which it goes to sleep) is on TP-LINK router with excellent signal, set up as not broadcasting SSID, Auto channel, WPA2, Auto bgn. I tried using also broadcasting SSID, fixed channel, fixed N.
- I cannot tell if it has a connection to a user, seems like not. There are 2: Administrator and Standard. Looks like the issue might relevant for both. I could update here.
- It does not matter if the MBA is on battery or plugged in.
- This issue never occured on any other device before (Windows PCs, Andorid devices, iPhone, MacBook 2009 - this one was not tested on my network after 10.9 update yet).
Other information:
- All possible updates for 10.9 are installed, including the one from this week.
- No accounts are connected (no mail, no cloud).
- From the installed software, there is TeamViewerQS and Skype - this one was and is not connected, Chrome web browser.
- FireWall is turned on.
Technical information PC:
- MacBook Air 11 inch mid 2012
- 1,7 GHz Intel i5, 4GB 1600 DDR3
- OS X 10.9 - 13A603
- Boot ROM:          MBA51.00EF.B02
- SMC:          2.4f19
Technical Information WiFi:
- CoreWLAN:          4.0 (400.45.1)
- CoreWLANKit:          3.0 (300.35)
- Extra menu:          9.0 (900.34)
- Information about system:          9.0 (900.8)
- IO80211 family:          6.0 (600.34)
- Diagnostics:          3.0 (300.37)
- AirPort utilita:          6.3.2 (632.3)
Interfaces:
en0:
- Card Type:          AirPort Extreme (0x14E4, 0xE9)
- Firmware version:          Broadcom BCM43xx 1.0 (5.106.98.100.22)
- Local:          ETSI
- Country:          SK
Any other required information or log files could be supplied within my skills (and your navigation), just ask for them.
My personal humble opinion told/tells me follwing:
- At first I thought it was SW issue. That is why I did the clean re-install.
- Afterwards it looked like a HW problem. That is why it went to AD/S.
- Since all HW tests passed OK, I think again it could be only SW issue. The question is now, is it a WiFi firmware issue or OS X 10.9 issue ? Or both...
Any input will be welcomed and highly appreciated. Thank you all in advance !

Miaco,
I have the same issue and it behaves as you say. I did the SMC reset and it solved the provlem...
...for a few days. Now the same behavior is back :-( I did again an SMC reset and also a PRAM reset but it did not help.
I was again in contact with Apple chat and he also recommended to play with the locations, creating a new one. I haven't tested that, but will give it a try.
The next thing if this does not help, was to to make a new installation via "archive - install". I will see...but it is very annoying because under Moutain Lion everything was fine. I'm not really motivated to make a new Installation since this is very time consuming....:-(
So if I were you, give it a try to reset SMC, PRAM and play with locations...
reset SMC:
http://support.apple.com/kb/HT3964?viewlocale=en_US
reset PRAM:
http://support.apple.com/kb/PH14222?viewlocale=en_US
regards
Roger

Mid-2012 MBA Battery Life + High RAM Usage

I recently purchased the lastest mid-2012 base model MBA brand new, factory sealed from eBay and started using it a few days ago. Overall its a great machine, however there were two things that were slightly bothering me;
1) Although the battery life is decent (around 5.5- 6 hours), on the system report page (see pic 1) , it said it only had 6128 mAh of charge remaining at 99%, even though the full battery capacity was 6527 mAh. Does this mean the battery capacity has already decreased after just 3 cyles or is this normal with lithium ion batteries? However, I don't know if this matters, but the place where I'm from suffers from frequent power cuts so I had charged the computer on a sine wave inverter a couple of times (AC current line). Could this have affected it in anyway?
2) The computer had shipped with OS X 10.8 and I upgraded to 10.8.2 the same day I started using it. While the computer doesn't feel sluggish at all (well, tbh I haven't run any heavy programs yet), even with very few of apps open, the RAM usage is very high (see pic 2)- It says I am using 2.92 GB of RAM, and have just 1.07 GB of free RAM. Is this a common problem in with ML? I was planning to install VMWare and CS6 but now I'm not too sure judging by the amount of free RAM I have atm. What should I do about it?
Pic 1
Pic 2
Would highly appreciate if any of you guys could help me out here. Thanks in advance !

I'm at 1.02 GB of wired RAM on a completely "naked" boot of OS X. I've got zero 3rd party apps installed or set to launch it's all core services of the OS only. Oddly enough, my 13" rMBP is at 1.18 GB off the same basic boot on 10.8.2 so it'll vary a little.
I also find that with Mt. Lion the reporting is on "tape delay" as I jokingly call it. For example when I start up an application it'll use "x" RAM and then after 5-10 minutes of just idling it'll then level out at "y" RAM. Where you have to be watchful is on 3rd party applications that will sometimes just start consuming RAM like that's it sole purpose.
On a side note, I've been fooling around with a free application on the App Store called "Memory Clean" that's suppose to take previously allocated RAM and free it up. So far so good, it's especially handy after I run a handbrake job or play some World of Warcraft where a significant amount of RAM is used. Definitely not a required application, OS X by default is quite good at freeing up and reallocating RAM but sometimes it doesn't always get the job done if you need it right now (for a VM).
In your full charge capacity photo the machine is running on battery power, although at 99%. On my MBA I get almost 280 mAh of usage between 100% and 99% that right there would close the gap considerably.
On the subject of 3rd party applications, Coconut Battery (a free 3rd party application) has a handy tool that allows you to create data points on battery health. Might be worth exploring so you have a statistical representation of the battery's health if you're interested.

How can I connect my MBA 11" 2012 to my Imac 21.5" mid 2010 as a display unit. Connected using a mini display port cable and this did not work. Any guidance welcome. Thanks. John

I bought a belkin mini display unit cable( new) and connected the thunderbolt port in the MBA ( 11" , mid 2012) to the Imac mini display unit port using this cable. Pressed the CMD & F2 keys on the Imac keyboard as required but this did not work. Should I try with another cable ? Should i try with a thunderbolt cable ( recommended by appple support ) -- but they too were not sure about this. Is the Mid 2010 21.5" Imac not able to function as an display unit? Any guidance would help and will be much appreciated.

Welcome to Apple Support Communities
Only the 27-inch iMac and Mid 2011 and newer iMacs can be used as an external screen, so you can't use your Mac as an external screen. See > http://support.apple.com/kb/PH11302
You can still use your iMac as an external display, using an application like ScreenRecycler

Lcd Needs to Be replaced on macbook air 13 mid 2012 model a1466. Is an screen from MBA 13 mid 2011 model a1369 also compatible?

Lcd Needs to Be replaced on macbook air 13 mid 2012 model a1466. Is an screen from MBA 13 mid 2011 model a1369 also compatible?

Well that's only a possibility, not likely. I'll stick with Mac as much as I can, which I imagine will mostly be ok. If I have to, I'll use their computers in class and do PC homework assignments from home on my more powerful iMac. The only thing I really thought about before buying it was its portability and the fact that I won't be using it for actual programming jobs after school. This is merely to get me through school.

I have a macbook pro core i7 mid 2012 And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve t

I have a macbook pro core i7 mid 2012
And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve this problem and thank you

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Off-spec refurb 13" MBA (Mid-2012)

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