Off Topic - Apple Support Survey

Has anyone else noticed this? Every so often I get "invited" to participate in a survey about Apple Support. I suppose it is happening multiple times because I refresh this discussions page so often
Maybe there ARE big changes coming to the discussions???...
Message was edited by: varkgirl to say, _ it, I unchecked the question box but it is still marked as a question...

Just this morning!
1GHz G4, 15" PB, 1.5GB RAM, Airport Network, 4 GB iPod Mini (1G), 60GB iPod (5G) Mac OS X (10.4.6)
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How come I can print off the Apple support page but not of my note book i n documents.

How come I can print off the Apple support page but not off of note pad in my documents.

No. It is not free unless the phone was originally purchased less than 90 days ago or you have an active AppleCare agreement.
Where did you get the phone? This is almost always a symptom of a phone that was hacked or jailbroken to unlock it.

How to turn off receiving apple support communities emails

how to turn off receiving apple support communities emails on imac and ipad?

In addition ,you can go to Your Stuff - Profile- Manage Email Notifications (in the upper right hand Actions box) - either check individual threads to remove or click in the top box which will check all the threads and then click on Remove Email Notifications.
Also check the tutorial for managing email subscriptions
You might also make sure that you haven't subscribed to one of the communities by mistake.
Go to the community that you are receiving the emails from and the same box called "Actions" will appear there just like it does next to the individual question. Make sure that you are not reciveing email notifications for that community. Probably the community where you asked your question. Typically that is what causes people to get 100's of email notifications. I think that this is not included in the tutorial so a lot of people miss it.
laverne's mom

Off-Topic - Apple Exchange!

Sorry for posting this here - wasn't really sure where to put it!
But - do Apple off some kinds of exchange/trade-in for up-grading you mini?!?
For example - I want a new Nano - do they offer the chance to trade in my 4 month old mini plus X amount of cash for a new NANO - it just seems a waste to get a new NANO and the MINI go to waste?!?!
Sorry if this is stupid!

Apple is selling refurbished minis for $160. I think you'd probably be able to get around $145-150 for yours, if it is in very good condition, because it isn't refurbished by Apple. Just my guess...
-Michael

WAY off topic - Apple Store Video class... summer sessions

Last summer right before I took my family on vacation I saw that the apple stores were having a 'children's' video camp. Didn't match up with the time were were in town. Ugh.
Would there have been anyone here who went... or sent their kids? I'd love to send my older kids there with my DVX... um... D8.
CaptM

nevermind... clearing unresolved answers

Apple support "We're sorry. We are unable to process this topic. Please choose the topic again." Why?

I am trying to report a different problem through apple support but keep getting sent around in circles as whenever I make a submission for a response by email, I get the message in the title. I have tried submitting under different topics and it makes no difference.
Alternatives: start a chat online? Wait time only 2 minutes? Or by phone, wait also only 2 minutes? Blatant lies.
What on earth is going on? How can they get away with this? At best it's a farce, at worst it's malicious.
Can anyone offer me some enlightenment?
By the way, my real problem is to do with my Apple ID being disabled, an issue I am given to understand through research that many others are struggling to resolve, even if they can submit the problem in the first place.

They are having high traffic due to the launch later today. That could be the issue. On a side note, if you Apple ID is disabled, you have done a password reset and it is still showing disabled, you will need to call Apple to have them enable the account. 800-694-7466 or https://www.apple.com/contact/

I have purchased app- Blackjack Pro by G3 Studios. It will not work. It comes up and then immediately quits. I called Apple Support They said to delete. OK I deleted and took check mark off the computer I tunes screen. I tried to re-purchase, but i

I have purchased Black Jack Pro - G 3 Studios. It will not work. It come up but immediately flips off. I called apple Support and they said delete it and re-down load. I have tried that many times. When I go to App store and try to re-download - it comes up "Downloaded" - as in you alreadly have purchased it. Always before on other Apps, I just delete and repurchase and when it comes up OK. But this one comes up "Downloaded", so it will not let me repurchase it.
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Hi Ken,
Wow, I've logged into adobe and never seen your response until now.
I need to make the forums more of a daily stop I guess.
Thank you for your response, When I go to the Archives, it states I have none. In addition, previously when I'd tried to move items to the archive, they just disappeared
Currently my desktop is not connecting at all, Everytime I connect, it's states "We have now logged you out" and requests I login again.
I have of course rebooted,
Gone into taskmanager, killed all the relevant threads, tried again to login through the desktop, no luck, I'll have to uninstall it, make sure the threads are killed, then reboot it and then reinstall it, but I've not had the time to do that.
On another note, and just as a point of reference, myself, personally, I hate these "cloud" file repositories (not to be confused with adobe cloud services which I love) but the file repositories themselves imho, are a blackhole of resource usage when one doesn't/isn't using them,
Is there a way we can use it more of a "ftp" sort of thing, when I want to I can put files there? There is no way to "Download" the repository, no way to download the folders.. only individual files and then it takes I think three different steps before the download starts.. I find this very inhibiting. Just an fyi. for what it's worth.
Please, feel free to contact me,
I'm on g+ chat [email protected]

My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does no

My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?

If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
An Internet connection will be required (wired or wireless).
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk.

Can't get any further than topic selection on apple support ??

trying to ask apple support what i how to book a one to one but i can't get passed topic selection. it just won't load. any ideas why ?????

Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

How do I turn off Apple Support email? I have gone to email preferences and checked "no" 4 times and the email keeps comings

I am stuck in getting off the email list of Apple Support. I have turned the email preferences to " off" 4 times, and still the emails keep coming, Several hundred at this point. Help!

Hello Mary
How to stop notifications from ASC. Frank Caggiano's document is very easy to follow … Stopping emails from ASC: Apple Support Communities
If you read this document and follow it carefully you will achieve what you want.

TS4357 The song I downloaded cuts off about 3 seconds before the ending, I have tried re-downloding per apple support directions with the same results. What further actions may I take to fix this issue?

The song I downloaded (Slayer, Criminally Isane) cuts off about 3 seconds before the ending, I have tried re-downloding per apple support directions with the same results. What further actions may I take to fix this issue?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Is there a number for us to call Apple support urgently.. I need to contact with them soonest to waiver off the amount

Is there a number for us to call Apple support urgently.. I need to contact with them soonest to waiver off the amount..
Trying many ways to contact Apple, but looks like they are not contactable...

It's not very clear exactly what your problem is, but if it's to do with any sort of purchase other than in iTunes or renewal your best bet is to ring the Online Store at the number given at bottom left of this page.
If it's an iTunes purchase go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

Wi-Fi on/off on my iPhone 4S is grey. First 2 times switch off then on was fine. This time I have done a full restore of the software and network settings and followed everything in Apple Support but still grey - help!

Wi-Fi on/off on my iPhone 4S is grey. First 2 times I switched off then on it was fine. Third time this didn't work so I have done a full restore of the software and network settings and followed everything in Apple Support but still grey - nothing else wrong with the phone all sofware up to date, just can't swith wi-fi on - help!

You're welcome.
Good luck.

No sound with Apple TV 2 have turned off Dolby Digital still as directed by Apple support still no sound

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Try altering the audio output setting (to or from 16 bit)

Off Topic: Music used on Tronic profile on Apple Pro website

Hello everyone,
First of all my humble apologies for posting an off topic message, but I really don't know where else to ask this, I've been googling and browsing like mad.
Does somebody know the music used on the profile that Apple did of Tronic NYC for their Pro page?
The profile is here: http://www.apple.com/pro/profiles/tronic/
Thank you all in advance! Hope someone knows this :/

Thanks for your answer!
Although could be, it's not that, I've heard this same song once in a trip to Italy on the TV on a commercial too. This is really driving me insane, they use some great music for some of this profiles like the one they did on 2x4.
Thanks for the help though

Off Topic - Apple Support Survey

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