****** off with a brand new iMac already with it's address

I gotta brand new imac and am ****** off already. All I want to do is import the Contacts from my iPad to the Address Book on the iMac and there's no way to do this. I've searched everywhere on these support forums, on the net but you can't do it. iTunes will backup my iPad but doesn't populate the Address Book either. Not impressed at all. Surely I can't be the only one with this problem? iSync will find my iPad but connects then disconnects and there's no connect button. Oh dear can anyone help please?

Hi -
This took 3 seconds to Google:
http://support.apple.com/kb/HT4107
MtD

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Finder is really slow ( 15 sec.) after mavericks update on brand new iMac 27" WITH fusion drive...

When looking up files it's fine, but when trying to save or open anything through ANY program, i.e. Adobe CS6 programs, Microsoft Word, but also Apple software, finder is really slow (15 sec. or more of the same spinning beach ball) after the OSX Mavericks update on my brand new iMac 27" WITH fusion drive... This ***** really bad because it totally disturbs the smooth workflow I bought the iMac for in the first place...
Any suggestions?
Already tried 'clearing the plist file' through terminal; didn't work... Rebooting (obviously), didn't work.
Will there be a fix soon?
It's costing me way to much time waiting for the finder to show it's content when working.
Any official word from Apple on this?

I had a similar problem. Tried repairing disk permissions, tried cleaning up with onyx and applejack with no luck. Finally what did work was simply starting up in safe mode (hold shift key down after restart) and it sorted itself out
Hope this works for you

I have just bought a brand new iMac 27" with Snow Leopard but the MS office 2011 is running too slowly to even use...help!

I have litterally just bought my iMac with 2.7GHz Intel Core i5 and 8GB 1333 MHz DDR3 so why is Word barely functioning?! I have more than enough free memory but Word is operating so slowly it takes a full minute for the cursor to stop spinning after selecting a section of the page to start typing in....it is utterly unusable in this state and I am very angry that this should even be an issue with a brand new iMac!
I would really appreciate any help or advice you have to offer.

Will not use up a license.
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

What's with the brand new imac's not being able to handle 3 tracks in garage band? This is crap!

I have been so dissapointed by Lion i'm thinking about selling the brand new Imac. No Rosettta?! So i cant use Final Cut express anymore or CS3, and I don't WANT TO UPGRADE> And Even Garage band cannot play more than 3 tracks without saying there are too many? I can work better on my 2008 macbook!!!!

And Even Garage band cannot play more than 3 tracks without saying there are too many?
There must be something wrong. A brand-new iMac should really perform better.
What model did you buy (Processor, how much disk space, how much RAM)? Can it be, that your harddrive is too full with less than 15 GB of free space, or the iMac has not enough RAM? Lion needs a bit more memory than Snow did.

Upstart problem with my brand new Imac 27" I5

I have just bought a brand new Imac 27" I5, and have had an 24" before, and i am so happy about the ned 27" I5 late 10.
When i start up the new Imac i get the apple icon with the white upstart window, and the next window is blue, and than i doesn't get any further. The harddisk stop spinning, and the cooler stops, but there is just a blue screen, and the only thing to do is a hardware reset by the start up buttom.
It starts up again, and the 3 or 4 time a can start up, and all the things works. But sometimes, when the computer goes to sleep mode, the screen fills with all kinds of colours.
I am very unhappy about it, and hope someone can help me.
I have tried to re install the osx, but it have not helped med
Kindly regards
MTP

Call AppleCare or return it to the store for repair.

Brand new iMac shipped with iLife08

Hi,
I bought a brand spanking new 24" iMac last week and am somewhat disappointed that I only got iLife 08 with it.
Am I within my rights to get iLife 09 for free as it's supposed to be shipped with all brand new Macs?

Hi jasongill: iLife '09 has not been released as of yet. There is no way it could be on your computer. I belive there is a low-priced plan to be able to upgrade to '09 if you have purchased a computer since the announcement date for the '09 iLife suite. Check out the Apple site for your country for upgrade details.
Stedman

Brand New iMac Screen With Moisture : (

I just bought 24" iMac and it was all covered up and brand new but after few seconds I noticed on bottom right edge of the screen some sort of fog or moisture! Please no not on my first Mac!!!
I'm really disappointed and I know it's probably happened on the way of shipping because I'm located in Asia (Qatar). Just called the apple store in here and I'm really sure they'll take it a way for a week and I hate the idea of having this iMac opened up in here because I know it will come back not 100% like before! please can someone tell me is there a way to replace it? just the screen I'll keep the rest of the stuff please help.

Is the moisture just on the back of the glass front panel? That cab be removed with a large suction cup (it is held by magnets) then cleaned.

Is something worng with my brand new iMac?

Ok so let me try to explain this. When connecting to the internet it seems like my mac works better wireless than it does hardwired which dosnet make sense. When its wired i have problems loading pages and and its slower. Wireless its perfect.. I also did a speed test and wireless came back at 21.06 and wired was 11.45. I think something is wrong with my mac ethernet port because of this. Now is this normal for a mac to work better wireless than wired??? I have a linksys router wrt160n if that helps. I like it wireless because of less clutter so i dont mind that, but i just want to make sure i dont have to bring my mac in for repair. Oh its also the new imac 2.93ghz

It should definitely work better hardwired. Check out the following points. They're all I can think of at the moment:
1. Have you tried hard-wiring from the mac to the router (not to the modem)? There may be some settings issues between the mac and modem.
2. Are you sure you're using your wireless network when wireless? Maybe you're using someone else's internet which has a better router/etc.
3. Turn off airport when you're wired.
4. Your Ethernet network settings may be messed up. Go to the network system preference, make a new location, (which resets all of your network settings for that location) apply and try again.
5. In the network system preference, make sure Ethernet is at the top. Your computer always attempts to use those higher in the list first.
6. Try a different ethernet cable.
7. Take a look at the ethernet ports on your mac and whatever else you plug it into. Make sure the pins aren't bent/corroded/etc.
8. Take your imac to a different location and try internet wired. If it's slow there too, there's an issue with your system which is likely software related (reinstall mac os), but may be hardware related (take the mac back and get a replacement).

Help with start up. new iMac 27" with Marericks installed has been giving me trouble with IDs and passwords. More than one account downloaded from older Laptop. Now the computer has the turning wheel in from of gray screen and won't go any further when

I recently started using my desktop iMac 27" and have been having problems since installing Mavericks, not saying that Mavericks is the problem per se. I think I have too many accounts with too many names, with too many Apple IDs and too many passwords, email passwords and Apple ID passwords, and keychain passwords, etc. Can't keep them straight even though I write everything down. The screen has been making me log in and log out with Account name and passwords after everything I've been doing, also confused about Users and Groups and how to sync everything. I finally just "shut down" everything and the screen was black. When I turned the computer on again, the circular gear in the middle just kept turning but nothing happened after that. Then I held the on button in the back until the screen went black again.
What should I do? Is there a way to combine all my accounts into one account with one Apple ID? I should say that I also have trying to use iCloud and it has different IDs and passwords. Also when I try to log in with one account name, I can't enter anything I write,and when I type on the keyboard, nothing appears on the screen, although I can receive emails, I can't send them.
In another account, what I type does appear on the screen, but I think it's an earlier account and doesn't translate aver to the other account. ALTHOUGH i set up iCloud accounts, they don't appear any more.
Very confused. Any Ideas about how I can get the computer to start up again and show a new screen?
Thanks to anyone who has workable suggestions.

If you really believe that your system has been compromised, here's what you do:
Disconnect your Mac from your cable modem;
Back up any documents on your system that are important to you;
Boot your Mac from the system installation disks that came with it (insert the disk, restart your Mac, and hold down the "c" key until you get the "spinning gear" icon);
Choose a language and click the arrow button to continue;
From the Utilities menu, choose Disk Utility;
In Disk Utility, select your computer's hard drive;
Click the "Erase" tab;
Click the "Security Options" button and select to have it overwrite all the data on the hard drive;
Click the "Erase" button and allow it to process;
Once the "erase process has completed (it will take a while), reinstall Mac OS X.
Or, if this is too much for you to accomplish on your own, take your system to an Apple Store and have them help you perform these steps. If your system was indeed compromised, this will remove any such hack. You can then set up a new user account for the computer, reinstall your applications (reinstall only from original disks or downloads from the company making the software) and documents, and reconnect to the Internet.
Note that when you reconnect to the cable modem, you may still get an IP address starting with 198. This is normal with some cable modems and probably not a cause for concern. It will not be an indication that your system is still compromised; that will not be possible if you perform all the above steps.
Regards.

Brand new imac Retina and can't enter Apple Diagnostics. Doing it wrong?

I've had various issues with my brand new imac retina. I've spoken with Apple Care about two of them (Finder icon issue; slow shut down) and we're working through it all trying to figure out if it's software and whether the current beta update will solve the problem when it comes out. They've extended their 14 day exchange to 60 days for me while we sort it out.
All said, one thing they suggested was to run the Apple Diagnostics by holding down D upon booting. I've tried running this, it comes to a screen wanting me to pick the language, and nothing happens. It's like it doesn't do anything upon picking the language, just sits there.
The Sr. Tech I was talking with just said "that's strange" but with other things we were discussing he went about focusing on the other things.
I may try yet another separate call to discuss this with them but I thought I'd check here to see if anyone has encountered/solved this issue, see if I'm going about it the wrong way.
I'm holding down D and I'm connected by ethernet. This is the new imac retina 5k, 2014.
Thanks.

Clayton Rhoades wrote:
They've extended their 14 day exchange to 60 days for me while we sort it out.
That's might nice of Apple. Personally, I would not be sorting anything out on a brand new Mac. I would be demanding a brand new replacement. One that is suppose to work rigiht out the box.
I may try yet another separate call to discuss this with them but I thought I'd check here to see if anyone has encountered/solved this issue, see if I'm going about it the wrong way.
I'm holding down D and I'm connected by ethernet.
The techs wanted you to run Apple's Hardware Test. See KB Article: Using Apple Hardware Test - Apple Support
Thanks.

Brand new iMac does not work wirelessly

This is a very strange situation and I don't know how much to be concerned about it.
6 weeks ago I bought the first of two brand new iMacs. We have two old G4s both wired into a Netgear wireless router, plus the printer. The first new iMac when switched on, immediately found the Netgear and has worked perfectly, wirelessly, ever since. As it should.
Less than a week ago I bought the second new iMac, which is identical to the first. I put it on the _same desk_ as the Netgear, therefore a distance of only one foot. Straight out of the box, it worked wirelessly to register itself with Apple.
Since then, it has only worked wirelessly very intermittently, and then very slowly indeed. I was wasting far too much time trying to figure out why the wireless did not work, and eventually wired it into the router too.
I was attempting to set up a network with 2 old G4s wired in, and 2 new iMacs wireless. Now I have 3 wired in and one wireless.
Is there something wrong with the second brand new iMac? Or is there some line I should be pursuing with Netgear?
I have written all the IP addresses down in case anyone responding - and I sure hope SOMEONE responds! - thinks that this may be a clue.
Many thanks in advance to all and any replies.

Update: I'm posting this in case it helps others......
I phoned the software support which comes free for 90 days with a brand new iMac.
The bright young man there instantly knew what the problem was, because he'd seen it all before. There's nothing wrong with the iMac and it has nothing to do with IP addresses.
I have to go into the Netgear configuration screen and Enable MAC filtering. This means I'll give the router the hardware addresses of the two iMacs and it will then allow both of them to communicate wirelessly - but no other devices which might be lurking in the vicinity.
Sounds good to me.

Where the **** is iDVD on my brand new iMac with Lion pre-installed??? All the Apple 'blah blah' says it's part of iLife 11. Don't say we've been ripped off.

where the **** is iDVD on my brand new iMac with Lion pre-installed??? All the Apple 'blah blah' says it's part of iLife 11. Don't say we've been ripped off.

where the **** is iDVD
What is "****"?
Don't say we've been ripped off.
we've been ripped off.
Purchase iLife 11, is't very inexpensive, it includes iDVD.
You can complain here. BE NICE.
http://www.apple.com/feedback/idvd.html

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

HT201250 I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was?

I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was? I want to make sure I will still have various important files on my new computer, like my songs in iTunes, my photos in iPhoto, etc, etc. Thanks so much in advance!

Welcome to the Apple Support Communities
When you turn on the new iMac for the first time, Setup Assistant will ask you to restore a backup, so connect the external disk and follow steps to restore all your files to your new iMac. Your new Mac will have the same settings and programs as your old computer.
In other cases, I would recommend to restore the whole backup without using Migration Assistant or Setup Assistant, but a Late 2012 iMac uses a special OS X build, so the OS X version that you're using on your old Mac won't work on the new one. For more information, see > http://pondini.org/OSX/Home.html

Brand new iMacs with Lion will not read DVD-R

Our business has just purchased 3 x brand new iMacs (3.4Ghz) pre-loaded with OSX Lion 10.7.2 and NONE of them will read a DVD-R containing important files I need to access. However, the trusty 2 year old iMac running Snow leopard sees the files instantly....what's wrong with Lion...?
My 2 year old MacBook pro was updated with Lion a few months ago and hey, it stopped reading DVD-R's....how interesting....! It can't be ALL of the superdrives failing, so it's obviously a fault with the OS...seems to be a VERY common problem, so what's the problem in getting it fixed?

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

****** off with a brand new iMac already with it's address

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