Offers a free trial but then tries to take a payment?
Hello,I'm trying to sign up to a free trial but when I go through the steps it seems to actually try to take payment for one month. Is this correct?I thought it would only charge after 30 days and not straight away.
Thanks Herbert, I knew some here were using Large Document Format. I always wondered how it worked out.
True, PSB is the only format will take it to those limits, iirc. I didn't think he was anywhere near it. I wonder how portable it is? Do programs outside of Photoshop read it? I'm thinking if you needed it printed professionally.
What amount of ram should you have for a 10 GB psb? What is the recommended scratch space?
Gene
One thing about PSB is Mac/PC thumbnails. Since Apple is not rendering them yet. Quicklook does that. Ardfrey codec for Windows when you need it at the desktop level.
Similar Messages
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Hi! I tried downloading Illustrator for the free trial but I couldn't, it stops at 41% and it doesn't continue the download process. I did everything, uninstalled it and tried again three times, but nothing works. Please help!!
Maria,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
I tried to download adobe Photoshop free trial but when it got to about 70%,It came up 'update failed' and it wont download. I've retried downloading it three times but still says the same thing. please help,Thanks
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I am trying to download Pro XI as a free trial but it is asking for a serial number?
I am trying to download Pro XI as a free trial but it is asking for a serial number?
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
Mylenium -
I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?
Are you currently in the country where your iTunes account is based ? You won't be charged for downloading free apps (some free apps do then allow you to make in-app purchases to unlock extra features, though you can turn that off via Settings > General > Restritions > In-App Purchases 'off'), but if you add or change the credit card details on your account then you are likely to receive a temporary store holding charge to check that the card details are valid and that it's registered to exactly the same name and address as on your iTunes account - that should disappear within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you only want to download free apps then there are instructions on this page for how to create a new account in your country's store without giving a credit card number : http://support.apple.com/kb/HT2534 -
I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?
You can although did it not also identify a troubleshooting document for you to use? The package for support option will simply make the installation log available for Adobe employees to review. If you would like to respond with your token number I would be happy to look at the log file.
Alternately you can follow the directions listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. This is exactly the same process which I would use to review your installation log. -
Just downloaded free trial but it says on start up that it's expired...?
Just downloaded the free trial but on start up it says it's expired?
Hi Jacob
Thank you for all of your help!
I have now purchased illustrator and photoshop through my cousin who lives in the US. She has sent me the codes but when I enter them I get this message 'This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help.' It is an international card. I can't get through to customer service at all, it just routes me through the community chat. I have put this question out there on the downloads board but if you have any insights, I would appreciate it :-) -
I just got iphone 5c and i am not happy with it. It uses to much data and i don't even know how. I can't get the ringtones i want for my contacts.I got it on my free upgrade but i want to take it back and get something else but where i got it they say i can't because i don't have the earbuds and i have serches or them. now i am suck with a phone i don't like at all until my next upgrade. this is very dishearten
1. If you are this unhappy with that phone, and the lost earbuds is the only thing stopping you from taking it back, why do not just buy some earbuds. That way you can get rid of that phone. It all depend upon how much you want to get rid of that phone.
2. Yet if you are stuck with that iPhone, here is something might help you to control the data usage. By design, iPhones do turn off WiFi when they go dormant. So if a download is in progress and so forth when the phone goes dormant, it will switch to use cellular data, if this setting is left on. Therefore, from multi-sources I have learned that if you keep your iPhone connected to a power source, then it will stay connected to the available WiFi. -
I was using adobe reader with no problems but when I went to print an pdf file to a word document it did not work and adobe wanted to charge me approx. $ 25.00. I do not understand because I just installed this adobe program, how can I convert a pdf file to a word file and then print it out?
The usual cause of a problem such as you describe is this.
1. I download Adobe Acrobat Pro free trial.
2. I install the trial (or not).
3. But then I run Adobe Reader
4. I try to use Export PDF or Create PDF in Adobe Reader.
5. Nothing has changed, these still need a subscription.
If this is the case, make sure you use Acrobat. It does NOT change Reader, it's entirely separate from it. -
Help! Need to cancel free trial but can't find it!
Hi, I downloaded the free trial of PSE 7 a few weeks ago. It worked for one day and then said my trial had ended. I assumed I just did it wrong so I deleted it from my computer and really forgot about it. I ended up receiving PSE as a gift that same week. Anyway, I just got an email saying my trial was fixing to end, but when I tried to cancel it it says I never downloaded anything from Adobe. I am afriad it is going to charge my account anyway, which I cannot afford!! Does anyone know what I could do? Thanks SO much!
They won't charge your account that way. At least not until they jump on the subscription bandwagon that seems to be the current trend. I HOPE NOT!!!
Anyway, if I am correctly understanding you, just ignore that email. I got one that was even stranger since I have never downloaded any CS4 product - trial or not.
http://forums.adobe.com/thread/425659 -
This is very frustrating ! I keep trying to down load a free trial of Illustrator. First it took hours of fussing for you to come back and tell me that I needed to update my operating system first. I've done that I keep getting e-mails from you even though I haven't got the soft ware. I need to try it for a class I am taking as well as some of your other products. but the whole experience is getting to be so frustrating . Why won't the free trial down load and why does it keep instructing me to buy the software?
Nobody can know. Resolving technical problems requires hard technical facts and so far you are merely venting your frustration and haven't told us anything about your system or otehr details that may be relevant. If the download doesn#t work using the download manager, try this:
Direct Download Links for Adobe Software
Make sure to follow the instructions and use a suitbale browser.
Mylenium -
I downloaded the free trial but...
I have tried to open my FW files from my USB my pc recognize the name but it doesn't open anything. What can I do?
You mean the free trial of Acrobat, correct? If so, are you sure the PDF is opening in Acrobat, not Reader? If it is Acrobat, the tools could be hiding. - if that is the case View -> Tools -> Content Editing.
Just do not expect too much. Editing capability in Acrobat is pretty limited.
Hope this helps.
a 'C' student -
I have downloaded the free trial and now can't find it. Can anyone help? I'm sure it'll be something simple but I don't know what I'm doing!
Have you looked in the downloads folder?
It's necessary to open the download package and then start the installation from there. -
Free trial activated then cancelled?
Hi
I signed up for the free unlimited free trial for a month & paid by paypal. I receieved the confirmation email on 25th June but when i try to use it today (28th) i am told i have no credit. When i look on my purchase history it says the order was cancelled on the same day but when i view my subscriptions it says the trial is active & and also if i try to sign up again!
Why is this?
TIAjamieteo123 wrote:
My 1 month unlimited free trial has been activated but when I tried to call, it says I have no credit.
Hello
Your account shows that your call to a landline in Korea was successful. Your call to a cellphone in Korea was not successful as this call was not included in Unlimited World. To call cellphones in Korea you require Skype Credit.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I just paid with a credit card to get this started and then saw that there was a free first month-is it possible to still take advantage of the free first month trial and use the payment for next month? Thank you community!
The free trial is for the Unlimited World subscription. If you just purchased the Unlimited World Subscription you could contact Skype Customer Service over live chat and see if they can credit you for the first month (https://support.skype.com/faq/fa10656). I have no idea if they have the capability to do this. If they can't then your option would be to cancel and request a refund or cancel and not request a refund. Either way once a month has passed removing any current subscriptions from your account, you could attempt to sign up for the Unlimited World trial offer to get that first month free. http://www.skype.com/en/offers/unlimited-world-calling. There is only one free trial offer per account. You would have to cancel within the first 27 days of that free trial so that you are not automatically billed on the 28th day for the following subscription month.
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