Office 2000 Thinapp printing issues

Hi everyone,
I got some issues when I try to print (or open printer properties) on my Office 2000 Thinapp...an error is showed:
Error in English:
"Windows cannot print due to a problem with the current printer setup. Try printing a Windows test page, make sure the printer is turned on and online or reinstall printer driver."
I get this error with all network printers (I can't try with a local one), package is running on a RDS 2008 R2 x64 (I get the same error on Windows 7 x64 but it works fine on a Windows XP SP3 x86).
Package features:
Program= Microsoft Office 2000
VMware Thinapp version= tried with both 4.7.3 and 5.1.0
isolation mode= tried with both Merged and WriteCopy
build OS= Windows XP Pro SP3 x86
installed components= Word (complete), Excel (complete), Access (complete)
removed components= Outlook, Power Point, Office assistant, Office Toolbar)
Solutions already tried:
-build package with different VMWare Thinapp versions (4.7.3 and 5.1.0)
-removed all printers (and its registry entries) before postscan process
-"%SystemSystem%\spool" and "%SystemSystem(x64)%\spool" attributes set to "Merged"
Anyone could help me?
Thank you guys

Try following:
Disable Wow64 by inserting option Wow64=0 under [BuildOptions]
Create directory called "Spool" under %SystemSystem(x64)% directory. In this directory create file called ##Attributes.ini and with following content:
[Isolation]
DirectoryIsolationMode=Merged
Let us know,

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--------------------------------------------------Adobe's final response after a very long help ticket--------------------------------------------------------
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Here the Decline from 3rd Level Engineering.
2nd Level Reference #: 19458297
Customer Name: VDB REAL ESTATE
Product Model: Phaser 7800
Problem Summary: Scale is incorrect when printing PDFs on custom size paper in OS X 10.9
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STEPS TO REPRODUCE-
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Apple
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