Office 2007 Outlook Not Accepting User Credentials

I was setting up a user with Outlook 2007 so that he can check his email. The user is a domain user and his AD account is "synced" with his microsoft exchange account (Same password). Simple install, so it should have been straight forward. When
initializing his email account, it asks for his password and username. we input it and hit ok. The box prompts again for the same credentials. It gives me 2 green check marks but the "log on to server" issue does not give me a check mark and continuously
prompts for a username and password. The information is correct....
Things I have done:
I have already removed all of his MS Outlook credentials from credential manager.
I have reinstalled Office 2007.
I have also done other random tips I cannot remember.
Any suggestions?
Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional

Anyone have any suggestions to my issue? I attached a picture of the issue.
I also have more details now. After the first time you enter the user credentials the "Remember me" box disappears as shown in the picture. The prompt then continues to ask for credentials. I can access the OWA with the same credentials and there
is an ADF and I can login to the computer with the same credentials...
Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional

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    09-JUN-2013 11:28:09 * service_update * PROD2 * 0
    09-JUN-2013 11:28:15 * service_register * PROD1 * 0
    09-JUN-2013 11:28:15 * service_update * PROD2 * 0
    09-JUN-2013 11:28:18 * service_update * PROD2 * 0
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    09-JUN-2013 11:28:15 * service_register * PROD1 * 0
    09-JUN-2013 11:28:15 * service_update * PROD2 * 0
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    09-JUN-2013 11:30:13 * (CONNECT_DATA=(SID=PROD2)(CID=(PROGRAM=emagent)(HOST=host2.domain.net)(USER=oraoem))) * (ADDRESS=(PROTOCOL=tcp)(HOST=X.Y.T1.T)(PORT=9133)) * establish * PROD2 * 0
    09-JUN-2013 11:30:14 * (CONNECT_DATA=(SID=PROD2)(CID=(PROGRAM=emagent)(HOST=host2.domain.net)(USER=oraoem))) * (ADDRESS=(PROTOCOL=tcp)(HOST=X.Y.T1.T)(PORT=9134)) * establish * PROD2 * 0
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    09-JUN-2013 11:30:14 * (CONNECT_DATA=(SID=PROD2)(CID=(PROGRAM=emagent)(HOST=host2.domain.net)(USER=oraoem))) * (ADDRESS=(PROTOCOL=tcp)(HOST=X.Y.T1.T)(PORT=9137)) * establish * PROD2 * 0
    09-JUN-2013 11:30:15 * (CONNECT_DATA=(SID=PROD2)(CID=(PROGRAM=emagent)(HOST=host2.domain.net)(USER=oraoem))) * (ADDRESS=(PROTOCOL=tcp)(HOST=X.Y.T1.T)(PORT=9138)) * establish * PROD2 * 0
    09-JUN-2013 11:30:15 * (CONNECT_DATA=(SID=PROD2)(CID=(PROGRAM=emagent)(HOST=host2.domain.net)(USER=oraoem))) * (ADDRESS=(PROTOCOL=tcp)(HOST=X.Y.T1.T)(PORT=9139)) * establish * PROD2 * 0
    09-JUN-2013 11:30:15 * (CONNECT_DATA=(SID=PROD2)(CID=(PROGRAM=emagent)(HOST=host2.domain.net)(USER=oraoem))) * (ADDRESS=(PROTOCOL=tcp)(HOST=X.Y.T1.T)(PORT=9140)) * establish * PROD2 * 0
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    09-JUN-2013 11:30:15 * (CONNECT_DATA=(SID=PROD2)(CID=(PROGRAM=emagent)(HOST=host2.domain.net)(USER=oraoem))) * (ADDRESS=(PROTOCOL=tcp)(HOST=X.Y.T1.T)(PORT=9142)) * establish * PROD2 * 0
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    Venkat

    Hello Venkat,
    It seems best to create a service request against the RDBMS/RAC product for this.
    Regards, Carlo den Otter.

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