Office 2008 DVD won't mount on my iMac 2009, but other DVDs do

I was trying to mount Office 2008 on my late 2009 iMac 2009 so I could share the DVD and install on my new MacBook Pro, which doesn't have a DVD. But it kept on getting ejected. I tried other CDs and DVDs and they all seem to work in my iMac.
Fortunately it did mount on my old late 2006 MacBook Pro, so I was able to share that DVD and do the installation.
But... what might cause it not to mount on the iMac? The Office DVD is obviously ok. And the iMac DVD drive seems to otherwise work.
Any thoughts?
Thanks,
Doug

Haha. I'm not insulted. In fact I even thought of that and tried it.
The label side was facing me, so I was sure that it was the correct orientation. But just in case I did try reversing it, but it did pop out anyway.
Very strange.
Doug

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(ERROR REPORT GENERATED BY THE MICROSOFT SOFTWARE)
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-08-04 22:05:00 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.3.3.120411
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0:
# 1 0x07206b06 in ( + 0x00000000)
# 2 0x07129642 in ( + 0x00000000)
# 3 0x07128f27 in ( + 0x00000000)
# 4 0x07125201 in ( + 0x00000000)
# 5 0x016634ef in ( + 0x00000000)
# 6 0x01663a8d in ( + 0x00000000)
# 7 0x01663e56 in ( + 0x00000000)
# 8 0x01664384 in ( + 0x00000000)
# 9 0x016643fa in ( + 0x00000000)
# 10 0x01664434 in ( + 0x00000000)
# 11 0x00681667 in ( + 0x00000000)
# 12 0x00af1d7a in ( + 0x00000000)
# 13 0x00afa6db in ( + 0x00000000)
# 14 0x025f2e4c in ( + 0x00000000)
# 15 0x00adfd50 in ( + 0x00000000)
# 16 0x00002182 in ( + 0x00000000)
# 17 0x000020a9 in ( + 0x00000000)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbfffe99c edx:0x07206b06
edi: 0x07173db8 esi: 0x07173db8 ebp: 0xbfffe9b8 esp:0xbfffe99c
ss: 0x00000023 eip: 0x07206b06   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000000   gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x072079ae in ( + 0x00000000)
# 2 0x070527fd in ( + 0x00000000)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0102700 ecx: 0xb01025ac edx:0x072079ae
edi: 0x00000000 esi: 0x070528f5 ebp: 0xb0102718 esp:0xb01025ac
ss: 0x00000023 eip: 0x072079ae   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x072048e6 in ( + 0x00000000)
# 2 0x071526ce in ( + 0x00000000)
# 3 0x01e4bd7d in ( + 0x00000000)
# 4 0x01e4b3e5 in ( + 0x00000000)
# 5 0x01e4b46c in ( + 0x00000000)
# 6 0x01e4bf25 in ( + 0x00000000)
# 7 0x070c1557 in ( + 0x00000000)
# 8 0x070abcee in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x00000000 ecx: 0xb0288a9c edx:0x072048e6
edi: 0x00000014 esi: 0x75e1f6c1 ebp: 0xb0288ae8 esp:0xb0288a9c
ss: 0x00000023 eip: 0x072048e6   cs: 0x0000000b   ds:0x00000023
es: 0x00000023   fs: 0x00000023   gs: 0x0000000f eflags:0x00000246
Loaded modules:
Operating System Information
Operating System: Mac OS X 10.8 (Build 12A269)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1080
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680
Microsoft Application Information:
Error Reporting UUID: AE830338-F1FE-4B5D-8F91-C46927E3C876
Time from launch: 0 hours, 0 minutes, 34 seconds
Total errors on this client: 10
(ERROR REPORT THE MAC CREATED)
Process:         Microsoft Error Reporting [300]
Path:            /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier:      com.microsoft.error_reporting
Version:         2.2.0 (2.2.0)
Build Info:      Unknown-80409~0
Code Type:       X86 (Native)
Parent Process: ??? [1]
User ID:         501
Date/Time:       2012-08-04 17:59:22.725 -0400
OS Version:      Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report:          48744 sec
Crashes Since Last Report:           24
Per-App Interval Since Last Report: 2254 sec
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      463F1D8A-75A6-4480-BF05-004AF60D1FD6
Crashed Thread: 2
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    __TEXT                 0000000000001000-0000000000063000 [ 392K] r-x/rwx SM=COW /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Thread 0:: Dispatch queue: com.apple.main-thread
0   com.microsoft.error_reporting           0x0000e74d 0x1000 + 55117
1   com.microsoft.error_reporting           0x0000ea64 0x1000 + 55908
2   com.microsoft.error_reporting           0x0000ebf3 0x1000 + 56307
3   com.microsoft.error_reporting           0x0000fa8a 0x1000 + 60042
4   com.microsoft.error_reporting           0x000053ff 0x1000 + 17407
5   com.microsoft.error_reporting           0x00004d83 0x1000 + 15747
6   com.microsoft.error_reporting           0x00003c19 0x1000 + 11289
7   com.apple.Foundation                    0x00476d92 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
8   com.apple.CoreFoundation                0x00187481 ___CFXNotificationPost_block_invoke_0 + 257
9   com.apple.CoreFoundation                0x000d2b5a _CFXNotificationPost + 2794
10 com.apple.Foundation                    0x0045f8c8 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
11 com.apple.AppKit                        0x00dea0ce -[NSApplication _postDidFinishNotification] + 367
12 com.apple.AppKit                        0x00de9d88 -[NSApplication _sendFinishLaunchingNotification] + 249
13 com.apple.AppKit                        0x00de6cef -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 751
14 com.apple.AppKit                        0x00de6804 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
15 libobjc.A.dylib                         0x0336f628 -[NSObject performSelector:withObject:withObject:] + 77
16 com.apple.Foundation                    0x0047a37a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
17 com.apple.Foundation                    0x00479ed1 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
18 com.apple.Foundation                    0x00479cce _NSAppleEventManagerGenericHandler + 173
19 com.apple.AE                            0x045c15b3 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
20 com.apple.AE                            0x04597dde dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
21 com.apple.AE                            0x04597c9d aeProcessAppleEvent + 318
22 com.apple.HIToolbox                     0x025c9394 AEProcessAppleEvent + 100
23 com.apple.AppKit                        0x00de2dfd _DPSNextEvent + 1655
24 com.apple.AppKit                        0x00de228c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
25 com.apple.AppKit                        0x00dd86dc -[NSApplication run] + 855
26 com.apple.AppKit                        0x00d7b8e6 NSApplicationMain + 1053
27 com.microsoft.error_reporting           0x00002ce4 0x1000 + 7396
28 com.microsoft.error_reporting           0x0000234a 0x1000 + 4938
29 com.microsoft.error_reporting           0x00002271 0x1000 + 4721
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x03d339ae kevent + 10
1   libdispatch.dylib                       0x03b7ecc5 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                       0x03b7e7fd _dispatch_mgr_thread + 53
Thread 2 Crashed:
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x03d307d2
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp: 0xb0288e70
   ss: 0x00000023 efl: 0x00010286 eip: 0x00000000   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
    0x1000 -    0x62ff0 +com.microsoft.error_reporting (2.2.0 - 2.2.0) <6D0CA87E-B1C8-412E-98C1-9046325CAAC8> /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
   0x7b000 -    0x7bfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
   0x7e000 -    0x7efff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
   0x81000 -    0x81fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
   0x8a000 -   0x271ffb com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x39e000 -   0x3ecffb com.apple.SystemConfiguration (1.12 - 1.12) <F3C87D17-D5F3-39D3-B6F1-1DF3DBECCBDE> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x1e58000 - 0x1e58fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x1e5f000 - 0x205fffb com.apple.CoreData (106 - 407.5) <B4386286-5C67-3134-A5BD-852447DA696E> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x3f8b000 - 0x3f8effc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x3f93000 - 0x3f93ffd libOpenScriptingUtil.dylib (148) <6B34E8E4-EE31-3E2B-AEB3-8714C3102AED> /usr/lib/libOpenScriptingUtil.dylib
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0x3fa9000 - 0x42aefff com.apple.CoreServices.CarbonCore (1037 - 1037) <92494ADA-2ED1-3141-81B9-23F2C27E779C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x4322000 - 0x439effb com.apple.Metadata (10.7.0 - 707.1) <E18350AD-CAA9-3323-BDE9-63A688792C6C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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0x44cf000 - 0x4554ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x458f000 - 0x45e8ff7 com.apple.AE (645 - 645) <D4919967-EF16-36BA-9E8A-DA110DE8BB4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x460e000 - 0x46b8ff7 com.apple.LaunchServices (539 - 539) <4C026504-5420-35D7-912E-A584C6F9FFC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x4702000 - 0x4733ff7 com.apple.DictionaryServices (1.2 - 184) <9199E88F-2477-3596-9F56-B8E317A7164D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x4752000 - 0x4759ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x4760000 - 0x476cffc libkxld.dylib (2050.7.9) <D2892FF5-C00D-3493-8945-5C36733FE9A3> /usr/lib/system/libkxld.dylib
0x4771000 - 0x477dff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x4788000 - 0x479efff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x47b5000 - 0x47defff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x47ea000 - 0x47f3ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x47fb000 - 0x481fff2 com.apple.framework.familycontrols (4.0 - 400) <A313D83E-5A03-3174-A213-1F7D379040D1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x4833000 - 0x48cafff com.apple.ink.framework (1.4 - 110) <C01F2572-E7E4-3A6C-B4F2-2F97B4AD43D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x48f4000 - 0x4d36ff3 com.apple.CoreGraphics (1.600.0 - 322) <2E04AAAD-8403-3819-BD6C-9836D42F58B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x4dc7000 - 0x4e3cff7 com.apple.ApplicationServices.ATS (332 - 341) <472F564A-BD46-30C3-92F5-87273A512910> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x4e64000 - 0x4f22ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x4f60000 - 0x4fb6ff3 com.apple.HIServices (1.20 - 416) <B23E2C58-A6A5-32B6-811C-0F0551E14483> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x4fe8000 - 0x4ff8ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x5005000 - 0x50a5ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x50d2000 - 0x50e7fff com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <20E394D6-D9BA-3C1D-993A-533B60EF3B63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x50f7000 - 0x50fbfff com.apple.IOSurface (86.0.2 - 86.0.2) <BDF93CE4-9F14-3747-9CD5-FFE71D488BDA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x5103000 - 0x5103fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x5106000 - 0x5204ff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x5252000 - 0x52a0ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x52c2000 - 0x544bff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x5469000 - 0x5469fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x546c000 - 0x54d4fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x54de000 - 0x5570ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x557a000 - 0x5932ffa libLAPACK.dylib (1073.3) <0F813868-D84F-365D-8A7B-67FDA169F19C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x598a000 - 0x5ac5ff7 libBLAS.dylib (1073.3) <804B5AF7-2646-31D1-8875-FCCF158476D4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x5aee000 - 0x5b12fff libJPEG.dylib (843) <04383F74-067F-3E98-882F-21F5B9578984> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x5b1a000 - 0x5b69ff6 libTIFF.dylib (843) <AA81BA16-8026-35DA-8193-2C8715ACD435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x5b75000 - 0x5b91ff7 libPng.dylib (843) <43C3DD20-4BB2-3429-A40A-7FF9BC50E5FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x5b99000 - 0x5b9dffc libGIF.dylib (843) <355B672B-D07D-36FE-B6B9-142406ACFBA2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x5ba2000 - 0x5cadff7 libJP2.dylib (843) <D8FE1E1C-D4DC-3465-95C4-AEADD6C2611C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x5cd3000 - 0x5cd5ffb libRadiance.dylib (843) <6C2B92DB-A537-3618-9E68-F006DF427D2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x5cd9000 - 0x5d1aff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x5d2a000 - 0x5d5dff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x5d78000 - 0x5d95ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x5da0000 - 0x5e91ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x5e9f000 - 0x5f0effb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x5f31000 - 0x5f32ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x5f37000 - 0x5f3bfff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x5f44000 - 0x5f4dff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x5f54000 - 0x5f93ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x5fa5000 - 0x5fcaff7 com.apple.CoreVideo (1.8 - 99.0) <7A90C337-4493-3393-9C56-75EB52112D75> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x5fe2000 - 0x6273ffb com.apple.CoreImage (8.0.17 - 1.0.1) <CE54EC11-1C41-3857-B82D-F8B7D1798F42> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x6306000 - 0x635dff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x6376000 - 0x63bafff libGLU.dylib (8.5) <E4F932FD-A644-354D-8D4E-F337C93AAFC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x63c8000 - 0x63cefff libGFXShared.dylib (8.5) <D2D214E8-A243-3FFD-BA70-D695FF5BD040> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x63d4000 - 0x63e1fff libGL.dylib (8.5) <930067EA-F131-336E-BE31-49DD7F6DFB81> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x63f2000 - 0x642dfe7 libGLImage.dylib (8.5) <E5F2D8DE-3053-361A-982B-9BB2AE73E324> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x6435000 - 0x6437fff libCVMSPluginSupport.dylib (8.5) <9043B315-4E68-3262-A310-76E64F0409C9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x643c000 - 0x643fffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x6445000 - 0x6451ffd com.apple.CrashReporterSupport (10.8 - 411) <62036837-CFEC-37FD-AEB1-040EF573C2B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x645e000 - 0x64a3ff5 com.apple.opencl (2.1.17 - 2.1.17) <921C1549-637A-33D7-A891-834FB9F582C7> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x64b4000 - 0x68d1ff3 FaceCoreLight (2.0.1) <3EF03B25-C361-31A6-8704-3FBFFBD0E10B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x6ae2000 - 0x6aefff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x6af7000 - 0x6b15ffb com.apple.Ubiquity (1.2 - 234.2) <BEFF43DE-CF72-3E66-90C8-CAECAFD5F3ED> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x6b28000 - 0x6b32ffc com.apple.bsd.ServiceManagement (2.0 - 2.0) <D3112172-D3A7-3C9A-825D-5630D47327D1> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x6b3b000 - 0x6b5bff7 com.apple.ChunkingLibrary (2.0 - 132) <172C3F7F-CB49-323F-932F-35340999979E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x6b66000 - 0x6b66fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x6b69000 - 0x6be3ff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x6c13000 - 0x6c1bfff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x6c24000 - 0x6cbefff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x6d04000 - 0x6d5efff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x6d89000 - 0x6dbfffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x6ddb000 - 0x6ddffff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x6de7000 - 0x6deafff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x6df0000 - 0x6e4bfff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x6e72000 - 0x6e87fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x6ea0000 - 0x6ee5ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x6f0d000 - 0x6f2afff com.apple.openscripting (1.3.5 - 148) <3460338D-B686-3C33-B322-DC8391668F8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x6f3b000 - 0x6f3dfff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7500000 - 0x7518ff7 com.apple.OpenTransport (10.6.0 - 10.6.0) <CDC4C81F-8441-3F12-86FC-EBB1B5ED7B3B> /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x752b000 - 0x7558ffb com.apple.CoreServicesInternal (153 - 153) <DB105788-CCF5-3678-88C5-65A7267DC581> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x75bc000 - 0x75c9ffb com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x75da000 - 0x75e4fff libCSync.A.dylib (322) <CD2707A0-48EB-30C5-8431-460663D44A91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x64b00000 - 0x64b06fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fef1000 - 0x8ff23e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0xfa100000 - 0xfa166fff com.apple.print.framework.PrintCore (8.0 - 387) <84DFC4F0-3186-3C59-9EBD-9EF2C3561A43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 319
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=105.1M resident=63.3M(60%) swapped_out_or_unallocated=41.8M(40%)
Writable regions: Total=51.3M written=3272K(6%) resident=6140K(12%) swapped_out=0K(0%) unallocated=45.3M(88%)
REGION TYPE                      VIRTUAL
===========                      =======
CG shared images                     96K
CoreServices                       1092K
MALLOC                             21.7M
MALLOC guard page                    48K
Mach message                          4K
Memory tag=242                       12K
Stack                              65.0M
VM_ALLOCATE                        16.0M
__DATA                             5236K
__IMAGE                             528K
__IMPORT                              8K
__LINKEDIT                         21.8M
__OBJC                             1644K
__PAGEZERO                            4K
__TEXT                             83.3M
__UNICODE                           544K
mapped file                        28.0M
shared memory                       308K
===========                      =======
TOTAL                             245.2M
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.44f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDT721032SLA380, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24300000 / 2
USB Device: My Passport 071A, 0x1058 (Western Digital Technologies, Inc.), 0x071a, 0x24340000 / 5
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x24330000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x24332000 / 6
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

Office 2008 for mac on os x 10.8.4

I have updated to os x 10.8.4 and I am trying to install office 2008 for mac from a flashdrive of my friends, but it won't work. Anyone know what I can do?

Office 2008 should work.
That said, finding support for illegally installing it from a flash drive of your friend's... no ;-)

Time Capsule won't mount after upgrade to iTunes 9

See my full post in the Time Capsule support section ("Help! Time Capsule won't mount after installing iTunes 9"). My music library is on my Time Capsule, but after installing iTunes 9, it won't mount on my iMac G5. I can use the internet, but the disk won't mount. My Powerbook hasn't been updated yet and the Time Capsule mounts fine.

To make it easier, here's the post:
"My music library is on my 500 Gb Time Capsule. I just installed iTunes 9 on my iMac. It updated my library and synced my iPhone. Now, the TC won't mount. I still have internet connectivity, but I can't access my media or print to my printer connected to the TC. I can use the computer and everything, but if I hover my mouse over the TC disks menu bar icon, I get the spinning beach ball there. If I try to connect using my Network icon in the sidebar, it allows me to log in and get to the screen to select the volume I want to mount, then stops responding. In the Activity Monitor, AFP Client & AirPort Base Station Agent are not responding. I also have a Powerbook G4 w/Leopard (10.5.8) which hasn't been updated to iTunes 9 yet. The Time Capsule mounted fine on it."

Forgot to eject LaCie HD - won't mount now - can it be fixed?

Through my own stupidity, I forgot to eject my LaCie external HD before I powered off the LaCie (it was late and I was tired). Now it won't mount on my iMac G5. I tried to repair it using Tiger's disk utility but to no avail. I just get an "exit error" message. Does anyone know if repairing the LaCie thru Tiger's disk utility would fix it? I'm afraid to try. Or is the LaCie now a lost cause?
Thanks for any advice.

Hi Eugene,
Did the same a while ago. My LaCie was dead.
Using Data Rescue X (from Prosoft I believe) was quite helpfull. You can retrieve data from your 'dead' LaCie and fix the drive once your valuable data is rescued...
http://www.prosoftengineering.com/products/datarescueinfo.php
Perhaps the 'testdrive' is all you need...
Good luck!
Henk

Kernel panic, now external drive won't mount

I had a kernel panic on my trusty old Powerbook G4 867MHz today. It's running 10.5.8.
Everything on the computer seems to be fine after restart, but the WD MyBook 500MB that is connected directly to one of the PowerBook's USB ports now won't mount.
The drive spins, but no show on the desktop.
Disk Utility sees it. Verification and Repair work perfectly and pronounce the drive in perfect working order. I just can't mount it. Restart makes no difference. Neither does switching USB ports.
I have also connected it directly to an iMac running 10.6.2. The iMac's Disk Utility can also see the drive and tell me that it's in fine health, but it, too, can't mount it. In the drive list in the Disk Utility pane, the first line of description of the drive is black like all the rest. The second line — the working name I have given the WD500 — is grayed out.
Three questions:
1. Have I tried everything?
2. Is this situation retrievable?
3. If the worst happens and it cannot be mounted as is, what is the easiest way to get files off the drive so I can erase and reconfigure it?
Thanks in advance.

HI Norman,
*" If the worst happens and it cannot be mounted as is, what is the easiest way to get files off the drive so I can erase and reconfigure it?"*
There are no way to retrieve those files without connecting to your Mac(s).
*"The second line — the working name I have given the WD500 — is grayed out."*
It's possible the drive has died. Especially since it won't mount on either Mac.
Go here for help to Resolve Kernel Panics
Also, if the WD MyBook came with any software, try reinstalling it.
And try repairing disk permissions...
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn

After 10.4.7 update iPod won't mount

I updated to 10.4.7 and now my nano won't mount.
I reinstalled iTunes, but still no joy.
any suggestions?

fixed it by plugging it into a built in USB port. (the USB 2.0 Card i added is no good)

LaCie external drive won't mount on iMAC

Hi,
My external LaCie external drive won't mount on my iMAC running 10.6.8 but will mount and show up on my PC as working fine, however I am not able to read the information on it as it was formatted for my iMAC. Therefore it leads me to believe this is a software issue.
I have reason to believe someone had changed the permissions and prevented the mounting of this external drive (which belongs to me) so that the contents won't be found on my iMAC.
How to resolve this issue?
Thanks in advance,
Cait

Cait,
Please try a SMC reset, it may take 2-3 attempts for it to work. Look over the instructions below carefully.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Smartdisk Firelite Won't Mount

My 40GB Smartdisk Firelite won't mount on my iMac. It did at first but now it will not. I see the Smartdisk in the system profiler.
I am using the ac adaptor in case the USB port cannot supply enough power.
Any suggestions?

Well I called Apple support because I also tried a thumb drive and had the same problem!
Apple had me shut down my computer, wait 1 minute, unplug the USB cable and then restart the computer. After the computer restarts, plug the cable back in and sure enough the drive mounted.
Well, I ejected the drive and unplugged the cable and tried mounting it again and it worked. THEN the next day I tried again and it wouldn't mount so I did the whole shut down process again. Never mounted!
I do not have this problem with printers, scanners, cameras only storage devices.
So, then I tried the USB port on another computer and sharing the drive as a network device and I can see it just fine.
I also tried a new Airport Extreme Basestation and I could connect to the drive but when I opened it and went to add a new folder, everything disappeared. After panicking for a few seconds, I unplugged it and took it to a PC and everything was there, including the new folder I created.
So for now I guess I will just leave it connected to the PC and access via the network.
That is a poor solution though. I should be able to connect directly to the iMacs USB.
Message was edited by: jnhagen

Can't install Snow Leopard on MacBook Pro - DVD won't mount

I am unable to install Snow Leopard on my MacBook Pro as the DVD won't mount. This is an early 2008 vintage MacBook Pro, intel core duo...
I'm using a OS X Snow Leopard install DVD (family licensed). This DVD has been used to install 3 other Macs in my house without a problem (about a year ago), but cannot be used to upgrade my MBP. Actually, this disk mounted on the MBP exactly once - inserted with system up, the disk mounted. Upon running the installed (a year ago), the computer restarted but hung in boot. After getting the disk ejected and the computer restarted, the disk would never mount again. I've defered upgrade for a year but at this point need to upgrade my MBP at least to Snow Leopard and possibly Lion.
The problem doesn't seem to be with the DVD, since it continues to mount fine in other computers, and in fact a borrowed Snow Leopard DVD also will not mount on the MBP.
BUT ... the problem also does not seem to be with the optical drive in my computer, as it can read & mount the install/restore disks that came with the computer as well as other CDs and DVD ROMs. Only the Snow Leopard install DVDs fail to mount.
I've also tried mounting the 10.6 install DVD on my Mac Pro desktop, making it available over the network (ethernet) with DVD/CD sharing. I can mount the remote disk from my MBP that way, but when I launch the installer, the application launches (its own menus are displayed, I can quit from menu, for example) but does nothing -- no windows open, nothing.
I've also tried "Remote Install" (again with the DVD made available with the Remote Install MacOS X application on my desktop), but when I boot the MBP with option held down, the remote disk is not available as a startup disk.
Zapping the PRAM did not help.
Am off to the store to get an optical drive cleaning kit and a blank DVD big enough to burn a new disk image, but would appreciate any further ideas at this point....

Solution that worked: Copy the Install DVD to a USB flash drive and boot from that.
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
Up and running with Snow Leopard now and working on the updates.

I have a mac g 5 and i uploaded Microsoft Office 2008 for my 90 year old mother. Now when she tries to open earlier word docs, they won't open at all :-( what happened?

HELP!!! i have a mac g 5 and i uploaded Microsoft Office 2008 for my 90 year old mother. Now when she tries to open earlier word docs, they won't open at all :-( what happened? I SEE THE WORD IN THE NAVIGATION BAR BELOW, but when she tries to open a word doc, the navigation bar opens and closes around the Word symbol and nothing happens :-( i'm going crazy :-( PLEASE CAN SOMEONE HELP AND LET ME KNOW WHAT TO DO?

If you have not already done so, repair permissions and restart your computer. Or boot up from your install DVD and run "Repair Disk" from the Utility menu. When done, restart back to your desktop, repair permissions and restart your computer. Suggest that you post in the Microsoft Office for Mac Forums if the above does not work.

DVDs I've burned on my G5 won't mount on my computer

I'm archiving a lot of digital photography images on DVDs. They burn and verify fine (Memorex 8x) and then when I put them back in the slot later, they will not mount. I've rebooted, restarted, unplugged and then rebooted - a couple of times the DVD showed up and then when I take it out and put in another it won't mount. I can see commercial DVD movies as well as a DVD (Sony 16x) a friend made of data files that does mount. I've just noticed this problem, although it may have been going on for a while.
Does anyone know how to fix this?

I'm archiving a lot of digital photography images on
DVDs. They burn and verify fine (Memorex 8x)
Does anyone know how to fix this?
Use a piece of cardboard cut in a circle. OK it won't work but it is free and no less reliable than Memorex. Try a Verbatim DVD +R. I burn hundreds of them, so many I burned out the DVD drive. They are great media.
If they don't work, spend the $40 - $50 and get a new drive, Pioneer 111 or 112 and replace the old one. It is 15 minutes with no tools required and instructions are in your manual.

DVD+R DL won't mount...on 3 different drives!

Yikes!....Help!...I'm really stuck....
I've read a lot of the posts here regarding DVD's that won't mount and thanks in advance to those who've offered help. Hope you have some suggestions for me. Here's the deal.
About 4 months ago, the disk, a Memorex DVD+R DL, was successfully burned on my G5, using 10.4.11 for burning. And I was able to mount and read it a couple of times. It's a data-only archive disk of old files.
Over the past month, I've acquired a MacPro 2.8G 8-core (10.5.6) and a MacBookPro 2.61G Core Duo (10.4.11). And this disk will not mount on any of these 3 machines...not the MPro, not the MBPro and not the G5 that it was originally burned on! All 3 machines yield the same result...they kick the disk back out with out any messages..."error" or otherwise. There doesn't appear to be any significant scratching or degradation on the disk.
I've searched the net for a "Mac DVD data recovery" program but;(a.) haven't been able to find one....they're all PC and (b.)don't really see how any software app could "deal" with a disk that won't even mount!
I've had a look at the "upgrade the firmware" options, but it would seem strange that the firmware would be the problem on all 3 different drives.
I'm down to contacting a Pro Data Recovery company, but that'll be expensive!
So any and all suggestions will be HUGELY appreciated!
thanks,
b myers

The usual problem with Memorex DVD's of any format was they didn't burn period, so well done getting one to burn, AND a DL no less. I would try an external DVD burner from LaCie (or LG which makes a good USB one), or even a Windows box to see if anything can read it. A PC with EZ CD Creator or Nero could image and burn on a decent brand of DL (e.g. Verbatim) or even a USB drive.
Cheaper alternative is a 2nd non identical brand drive in the mac Pro, as they do take two.
Diskwarrior is not an option for something that isn't seen and thus is unable to be mounted by the filesystem.

Office 2008 DVD won't mount on my iMac 2009, but other DVDs do

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