Office 2008: Entourage can send but not receive email

Purchased Macbook Air and wirelessly loaded Office 2004 from my other Macbook Pro. One week later, I updated to Office 2008 for Mac. Two months later, Entourage became corrupted: can only Send email, but not receive any; Calendar and other functions continue to sync with no problem. Also, email sent to Trash doesn't empty. Original disc unavailable at present; potential conflict with Office 2004?

Glennbradley,
It's possible that some data in the Microsoft User Data folder (located in your documents folder) has gotten a bit "wonky."
My understanding of the '08 installer is that it purposely runs a script at the conclusion of the installation to removal '04 if it was found on your system. Was that not the case? Do you still have a working '04 set of applications?
Also, the fact that it did work (and doesn't now) tells me that somehow your profile or the Entourage database has become corrupted or unstable for various reasons. Have you followed the support documentation on repairing your Entourage profile? What sort of success/failure has that generated?

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Using osx 10.7.5 can send but not receive emails. Mail server support rep tried everything

Using iMac with OSX 10.7.5. Can send but not receive emails. No problem with internet account. Server rep tried everything and suggested perhaps a corrupted file in the op syst. Any ideas?

You may have a corrupt preference. Mail - Preferences - Accounts - click the offending account and re-enter all prefereneces. Also you can use Apple's OS X Mail: Troubleshooting sending and receiving email messages located at:
http://support.apple.com/kb/ts3276

I can send but not receive email

Hello All. I know this is a highly posted topic but I cannot find a solution. Any help is greatly appreciated.
Basic Problem- I can send but not receive email.
My ISP is. Yahoo SBC Global
I have a 3rd party email provider: 1and1.com
I have set my preferences according to the specifications of 1and1.com
The error I get is this: The server error encountered was: The attempt to read data from the server "pop.1and.com" failed.
I have a Macbook Pro, running 10.4.9. My account with the 3rd party email provider is new and only has 1 or two emails in the account. I know this because I can log on via the internet and use their website to check the emails in the inbox. So the "email" address is working. I just can't get it to forward to my laptop.
I'm wondering if it has something to do with port 110 being blocked by my ISP. But I really don't think they are blocking that port. Due to the fact that my previous computer was a dell, and I used a similar 3rd party provider to email, the account used port 110 and things worked fine.
Thanks to all.

Ok. I've got it working.
All I did was delete my account information from the preferences. Before, I was editing it.
I entered a completely new POP account and it started working. I have a hard time believing that I entered information incorrectly prior to this because I checked it, rechecked it had a friend check it and it all looked OK. I was copy and pasting information anyway.
However, once I deleted and re- entered a brand new account, it worked fine.
Ernie, thanks for replying to my emails! I appreciate it.
-Fraky

Can send but not receive email

I have contacted my ISP and confirmed my password and settings. I can log on and send but not receive. The emails are on the server. This problem started after I installed the latest apple security update. The isp tech felt everything was ok there and that the problem was due to the security update blocking incoming mail.
Any ideas on how to fix this?
Henery
powerbook15 Mac OS X (10.3.9) mail version 1.3.11 (v622/624)

Thanks, Dave!
I had the same problem. Could send but not receive, on three email accounts all of which were on the same server. The other four accounts on two different serves worked fine. This was a sudden change and I had not changed any mail prefs for several weeks or anything on the server end in months. I spent 3.5 hours on this this evening, excahnging emails with customer suppert at the server (using the other accounts of course), going through the complicated webstie to check the server configuration, checking the prefs in mail over and over and over, setting up the email on another computer to discover it worked, throwing everything realted to these three accounts out of keychain thinking maybe it had saved an old password.
Came in here to post a plea for help and read your message. The offline bits were set. And the list of accounts under the IN heading had been collapsed (I generally have it open, don't know how it was collapsed) so that I couldn't see the obvious offline indicator. !!!
Thanks again! Where were you 3.5 hours ago?
Bob H

I rec'd yellowish admail, I can't delete it, I can send but not receive email. "Cannot Get Mail,connection to server failed". This is on Wi Fi from my lap top which has no problems?

The adware comes in on my sub account (almost hourly), it is always on top of my Inbox. It's funny I can send and receive from my sub account, just not my main account.
I am able to get Safari. I see one previous suggestion to delete account, but I'm afraid I would then lose my email address. I tried on another wi fi and still had the same problems. I also saw it may be a password problem, but if that is so how do I get Safari? I also rebooted. Any suggestions?
Thanks

If you delete your mail account from your iPad you won't lose your address. I've deleted and re-added my mail account several times.
It'd be the same as.....I have a favorites list for a website. I can delete that favorites list, but the website is still out there. I just need to retype the address. Same thing with the mail.
The worst that'll happen is that you'll have to redownload your mail onto your iPad.
Who is your mail provider? Are you accessing it via their app (for example the yahoo app) or are you accessing it via safari or via the iPad's mail app?

User can send but not receive emails

Hello!
So I've just set up a band new server from scratch and am having trouble getting the email service to work 100%.
My dns is all correct, forward and reverse. The output of a changeip -checkhostname command is perfect. My domain name and its public ip address both point to each other fine and my A, MX and CNAME records have all been set at the domain vendor to point to my particular server.
I've made one user in WGM and that user can send emails no problem. But when I try to send an email back (or reply to the original message), this is the error I receive in the bounce message:
<[email protected]>: Host or domain name not found. Name service error
for name=server.jinniferules.com type=A: Host not found
Reporting-MTA: dns; server.example.com
X-Postfix-Queue-ID: 75E7A223CE8
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Wed, 12 Jan 2011 11:15:20 -0700 (MST)
Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.4.4
Diagnostic-Code: X-Postfix; Host or domain name not found. Name service error
for name=server.jinniferules.com type=A: Host not found
Any thoughts on this?
Thanks!
Message was edited by: jinniferb

Solved my own problem: what was needed was to add a "server" entry to the A-records list that pointed to the IP.
Sheesh! Haha.

I can send but not receive email using Mail and Comcast

My incoming mail [Mac Mail 3.6(936) ] slowed and now has stopped. I get error message "mail.comcast.net" on port 995 timed out. I can send. I can receive at Comcast.net. I have tried changing the port setting to 101 and no SSL and 587 (the comcast online set up guide), etc. and sometimes it works once then fails again. I have deleted the p-list in the Mail Library and restarted and still nothing.
I deleted the account and set it up again but still no luck. Oddly the Preferences says deleting the Accounts will delete everything but the Mailboxes are still there. Part of the problem?
I do not have this issue using Thunderbird which is a program I do not like.
I used Comcast's various online guides, a long useless chat and useless email to no avail. My Primary Account Holder email (which I never use) works but not my every day email account.
MAC OS 10.5.8
MacBook Intel Core Duo
Mac Mail 3.6(936)

*Sorry didn't see how old this thread was* Jono1968 if this could help you......
Here is what I would try -
Run the disk permissions utility....see if a repair works....
On the mail menu, go to Window => Connection Doctor - do you see errors (red dot) If so, what does it say the error is caused by?
Check this article out: http://support.apple.com/kb/ts1307
Rick
Message was edited by: rdvholtwood

I can send but not receive email using Outlook

Hi all,
I have had an iPhone 5C for about a year. I recently deleted my email account after being hacked, after which I received around 45 thousand bounceback emails in the space of 12 hours. It was too hard to receive them, 500 at a time on my iPhone, and go through them all to delete just the spam-related messages, so my solution was to delete my account altogether, delete all the offending messages in bulk from my desktop, and then reinstate the account.
Now that my Outlook email is set up again, I am finding that I can send emails again, but I can no longer receive.
I have checked around a few forums but I don't seem to get the same screen that others get, after they go to:
Settings
Mail Contacts Calendars
Select my email account
This is all I see. I cannot find an option for selecting incoming/outgoing servers. Any suggestions would be gratefully accepted.

*Sorry didn't see how old this thread was* Jono1968 if this could help you......
Here is what I would try -
Run the disk permissions utility....see if a repair works....
On the mail menu, go to Window => Connection Doctor - do you see errors (red dot) If so, what does it say the error is caused by?
Check this article out: http://support.apple.com/kb/ts1307
Rick
Message was edited by: rdvholtwood

Can send but not receive emails

This is a Go Daddy account set up using IMAP. I have deleted and reinstalled the account and the issue remains the same.
The account sets up fine and loads emails thru Tuesday, July 3rd at 1:59pm.Nothing later ever loads. Deleting and reinstalling the account produces the same set of emails.
No error messages.
Can send emails with out issue.
Device - iPad 2 using WiFi
iOS5 updated prior to email installation.
User is new to iPad but not to iOS.
Incoming set up is imap.secureserver.net / Port 143
Go Daddy is cluess as to the cause.

Thanks for the quick response. I do not have the device availalble till later today. I will try and and post back.

TS3899 iPhone 5 s , can send but not receive email with exchange server

need help

Hello js:
Welcome to Apple discussions.
Glad you were able to resolve the problem. If you have not done so, you might want to activate the junk mail filter. That mail may have been picked off by the filter.
Barry

E6 (Belle) - Phone can sent but not receive emails

Hello,
I have set up a 2nd mailbox. The first mailbox functions fine. But with the second mailbox I can send, but not receive emails.
Has anybody an idea how to solve that?
Many thanks

One more try. The problem here is that I don't have hands-on experience with Belle. Some backtracking... I assume that
1) Your firmware is up to date.
2) Even manually syncing email doesn't work.
3) You are not seeing any error messages that would help us track down the problem.
I did a web search, and found other Belle users complaining about Gmail support, but mostly that push doesn't work reliably. Manually syncing (or polling every X minutes) still does. It's a long thread, but you might want to read http://discussions.nokia.com/t5/Messaging-Email-Browsing-and/E-mail-doesn-t-sync-automatically-after... in case any comments help you.
If none of that helps, try enabling logging. Within Nokia Email, I have a logging option under Settings -> Global Settings -> Log Output. It writes at least two files to Phone Memory -> Logs. In my case, one file logged only GUI calls...and so was useless, and the other file was always empty. (A third file applied only to Mail For Exchange.) But give it a try and check the files later for references to Gmail or IMAP. Read them from a computer if that helps, and then post any relevant portions here. Also turn off logging when you're finished.
Again, good luck!

I have an iphone6. And out of the blue my group messages aren't working. I can send but not receiving any back.

I have an iphone6. And out of the blue my group messages aren't working. I can send but not receiving any back. Any ideas??? I already reset my phone twice.

You should check that your settings (both directions) match this:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.
Your signature says you have 10.6.8 - is this correct? If you migrated from MobileMe using this your mail settings won't be correct and you will need to follow this procedure to re-enter them:
Entering iCloud email settings manually in Snow Leopard or Leopard

E71 Imap, can send but not receive

HI all
I received my E71 about a week ago and having major problems configuring it with my work email.
Its an IMAP mail. I can send fine but on most occasions cannot receive. Occasionally it downloads some mails but only twice in the last week. I think this shows the settings are correct.
Have tried to sign up with Nokia mail but get the following error message:
'Unable to connect with the information provided. Please try again.'
My colleagues in the UK use Blackberrys fine and have spoken with IT and they cannot think of any reason why this is happening. I have deleted the mailbox and set it up again many times but still can send but not receive...
Very grateful for any advice as really happy with the phone other than this which is the main reason why I bought it.
Shane

Hi Anne,
Is this IMAP or POP account?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

Upgraded to Tiger; Mail can Send, but not receive... help!

Hi there,
I've come across lots of issues people have had importing all their mailboxes when they've upgraded from Panther to Tiger, but my wife's problem is different - - Mail can Send, but not receive. 'Get Mail' hasn't worked since the upgrade. I've been on the phone with my POP server provider, and all my Mail Account settings are correct. I can send mail, as I say, and sure enough, there it is in her Hotmail web page, along with all the other messages people have sent her in the last two weeks...
So why can't Mail 'get' these messages, if all the settings are correct?
Any advice would be appreciated.
Malcolm

You’re welcome.
If you deleted a POP account, then all the messages stored in that account’s mailboxes has certainly been wiped out, not just moved somewhere, and you were warned that this would happen by the following alert:
Remove Account
Are you sure you want to remove the <AccountType> account "<AccountName>"?
This will permanently delete the account setup information, mailboxes, and messages from your computer. Messages stored on the mail server will not be affected.
To prevent that from happening, you should have moved those messages to custom “On My Mac” mailboxes instead of leaving them in the account’s mailboxes. Actually, using Inbox and Sent for archiving purposes is a bad idea regardless.
If the messages are not on the server and you don’t have a backup (which you should have made before doing something like that), you may try to salvage as many deleted *.emlx files as possible with a data recovery tool such as Data Rescue II, TechTool Pro, or FileSalvage (the files to be recovered would be different in the case of Mail 1.x). Of these, the only one I know for sure that can currently recover deleted *.emlx files is FileSalvage. Stop using your computer right now if you want to try that, as anything you do with the computer may cause the deleted files to be overwritten.

Exchange mail- can send but not receive?

Anyone had this problem?
I have the mail app set up with my company's exxchange server as the incoming, outgoing and OUtlook webs access servers and no go, I can send but not receive in the app....
-c

Check with your Exchange administrator.

Office 2008: Entourage can send but not receive email

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