Office 2008 Word Entourage
Has anyone since installing SL having issues with entourage and word. I am not able to run both applications without them both crashing. Also with both of them open I am not able to insert an attachment in Entourage. I have tried closing both of them and running both of them individual but w/e I do they both still crash.
Anyone have any thoughts to what I should do, is this a SL issue or is this a Office 2008 issues?
Thanks in advance!
http://blog.entourage.mvps.org/2009/09/hottopics_using_office_for_mac_with_snowleopard.html
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LOG: please help !
Process: Microsoft Entourage [1898]
Path: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Identifier: com.microsoft.Entourage
Version: ???
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [143]
Responsible: Microsoft Entourage [1898]
User ID: 501
Date/Time: 2014-05-25 22:28:03.723 -0300
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: CA622B44-00FC-6DE0-2E93-06BC2CA3B3D7
Sleep/Wake UUID: 2FAACDD1-EDFA-46D8-BCB8-21C3E7174E52
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageL egacy
Referenced from: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Reason: image not found
Binary Images:
0x8fe90000 - 0x8fec2417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0x905bf000 - 0x907c1fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9085b000 - 0x908c4fff com.apple.SystemConfiguration (1.13.1 - 1.13.1) <3AD9C90B-40A9-312B-B479-3AB178A96EA1> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x909d2000 - 0x909d2fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91e70000 - 0x9219bffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9268b000 - 0x92907fe7 com.apple.QuickTime (7.7.3 - 2826.19) <AEF12245-C9D5-3B50-8AB6-45DC794E693E> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92e0d000 - 0x92e0dfff com.apple.Carbon (154 - 157) <C49AD4A1-8DE3-357D-AEF3-D6CD39EA91EF> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x93ae7000 - 0x93d56ff6 com.apple.security (7.0 - 55471.14.4) <4C9E60A9-6861-3AFF-BEB8-637771FEC78B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9b623000 - 0x9b623fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 250,06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:Identifier: com.microsoft.Entourage
Version: ???
Build Info: Unknown-130206~0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageL egacy
Referenced from: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Reason: image not found
Follow the path to see if you file is actually missing:
Applications > Microsoft Office 2008 > Office > EntourageLegacy.framework> Versions>12
(Control-Click (Right-click) to view contents
Download and run the Mavericks combo updater.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Run Repair Permissions
To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.
Check to see if Entourage opens. If not you'll need to re-install.
A simple remove and re-install should work. Be sure to update to v 12.3.6
Office for Mac 2011: Remove Office
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
Original DVDs of Office 2008 come with the installed version 12.0.0. Newer shipping DVDs install 12.1.0 (SP1) or 12.2.0 (SP2)
After installing verify version installed. Manually download or select "Check for updates" under Help in the Menubar in any Office application to update fully. If you do not update fully after reinstalling Office 2008, your identity might fail to open.
Manual download:
Updaters must be applied in order.
12.1.0 SP1
http://www.microsoft.com/en-us/download/confirmation.aspx?id=7799
12.2.0 SP2 requires 12.1.0 or higher be installed
http://www.microsoft.com/en-us/download/confirmation.aspx?id=17575
12.3.6 Requires 12.2.0 or higher be installed.
http://www.microsoft.com/en-us/download/details.aspx?id=29723 -
Problems w/MS Office 2008 & Google Earth Ever Since Snow Leopard "Upgrade"
I probably should have checked this forum before taking my son's advice to upgrade from 10.5 to 10.6. Ever since this upgrade, I've had repeated and frustrating problems with two applications: MS Office 2008 for the Mac and Google Earth for the Mac.
Note that I did an "in-place" upgrade from Leopard to Snow Leopard, i.e., I inserted the installation DVD into my iMac and then double-clicked on "Install Mac OS X".
Office 2008: Ever since the Snow Leopard upgrade, MS Office 2008 has been crashing. Typically, it's Entourage crashing when a crash does occur because that's the office app that I run 95% of the time. However, whenever Entourage crashes and I try to launch Word, Excel, or PowerPoint, they won't launch either... The icons will bounce a few times in the dock but won't run. (The Entourage crash is the only Office App that actually generates a crash window.) Note that there are two identities configured on my iMac, both of which which use Entourage. The key thing about this situation is that when the Office 2008 crash does occur, restarting the iMac ALWAYS resolves the problem until the next time a crash occurs. I've tried to determine what combination of events, i.e., apps open/being used in either/both identities, etc. is the trigger, but I can't find anything obvious. Sometimes I can use the iMac for a whole day without a crash, but that's unusual. If Entourage is left open in both identities, maybe a couple of days will pass without a crash, but invariably it happens again, and then it's reboot time again. In cases where Entourage is left running (in one or both identities), we will still eventually get a crash in one of them if one of us tries to open a WinWord attachment (with a "Not enough memory to run Word" error). If at that point I close Entourage and try to restart it, it crashes. I've tried everything I could find on the Office for the Mac forums, including deleting duplicate fonts, doing a safe start-up, fixing disk permissions via Disk Utility, zapping the PRAM, turning filing sharing off then on (including deleting everything listed in the Shared Folders section), logging out/logging back in, etc., all to no avail. One of the Office 2008 for the Mac forum contributors suggested that the problem was with my Snow Leopard Install, but then a contributor to another more general Apple forum blames Office for Mac. (This is exactly the sort of finger-pointing exercise that I'd hoped to avoid when I made the plunge from being a long-time Windows user to becoming an OS X user...; - )
Google Earth: This just flat-out WILL NOT RUN ever since I upgraded to Snow Leopard. When I try to run it, it bounces in the dock for about a minute then just stops, staying fixed to the dock until I do a Force-Quit. (I don't have it permanently tethered to the dock since I only use it occasionally.) I've tried deleting/reinstalling, including Google Earth's suggestions to remove files from my identity's Google Earth folder in the Library folder, but no dice.
My take on all of this is that despite all of Apple's advertising to the contrary, their OS (including updates to their OS) isn't necessarily as trouble-free/stable as their anti-Windows spots would have you believe. Sorry for this long post, but any help would be much appreciated.I left my system running all day in 64-bit kernel mode. (I left Entourage running the whole time.) Just now closed Entourage and tried reopening it. Same deal with Google Earth. They both crashed. Here's a screen paste of the entire Microsoft crash log for Entourage:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2010-01-29 16:28:12 -0500
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.3.091001
Crashed Module Name: EntourageCore
Crashed Module Version: unknown
Crashed Module Offset: 0x00015ef4
Blame Module Name: EntourageCore
Blame Module Version: unknown
Blame Module Offset: 0x00015ef4
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x0146cef4 in UContactUtils::GetMeContactID() + 0x00000014 (EntourageCore + 0x00015ef4)
# 2 0x00028ac1 in _mh_executeheader + 0x00027AC1 (Microsoft Entourage + 0x00027ac1)
# 3 0x00029df4 in _mh_executeheader + 0x00028DF4 (Microsoft Entourage + 0x00028df4)
# 4 0x0002a439 in _mh_executeheader + 0x00029439 (Microsoft Entourage + 0x00029439)
# 5 0x000191a4 in _mh_executeheader + 0x000181A4 (Microsoft Entourage + 0x000181a4)
# 6 0x00019ace in _mh_executeheader + 0x00018ACE (Microsoft Entourage + 0x00018ace)
# 7 0x0000264e in _mh_executeheader + 0x0000164E (Microsoft Entourage + 0x0000164e)
# 8 0x00002575 in _mh_executeheader + 0x00001575 (Microsoft Entourage + 0x00001575)
X86 Thread State:
eax: 0x00000000 ebx: 0x0146ceec ecx: 0x00000002 edx:0xbffff39c
edi: 0x29a3ced0 esi: 0x02620ac8 ebp: 0xbffff2c8 esp:0xbffff2b0
ss: 0x00000023 eip: 0x0146cef4 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x93f900ea in _dispatch_hwconfig + 0x93DD3162 (libSystem.B.dylib + 0x000270ea)
# 2 0x93f8fcc3 in _dispatch_hwconfig + 0x93DD2D3B (libSystem.B.dylib + 0x00026cc3)
# 3 0x93f8fa68 in _dispatch_hwconfig + 0x93DD2AE0 (libSystem.B.dylib + 0x00026a68)
# 4 0x93f8f4f1 in _dispatch_hwconfig + 0x93DD2569 (libSystem.B.dylib + 0x000264f1)
# 5 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x0000016b ebx: 0x93f9073e ecx: 0xb0080d5c edx:0x93f900ea
edi: 0xa04131ac esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x00000023 eip: 0x93f900ea cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x93f8f182 in _dispatch_hwconfig + 0x93DD21FA (libSystem.B.dylib + 0x00026182)
# 2 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x00100170 ebx: 0x93f8f379 ecx: 0xb0102f6c edx:0x93f8f182
edi: 0x02820418 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x00000023 eip: 0x93f8f182 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x93f699ee in _dispatch_hwconfig + 0x93DACA66 (libSystem.B.dylib + 0x000009ee)
# 2 0x9400a12c in _dispatch_hwconfig + 0x93E4D1A4 (libSystem.B.dylib + 0x000a112c)
# 3 0x021bbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021bb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x021bb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x021bbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 8 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x93ff18a0 ecx: 0xb0184a6c edx:0x93f699ee
edi: 0x00001b59 esi: 0x58a9e28c ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x00000023 eip: 0x93f699ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 4:
# 1 0x93f8f182 in _dispatch_hwconfig + 0x93DD21FA (libSystem.B.dylib + 0x00026182)
# 2 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x00100170 ebx: 0x93f8f379 ecx: 0xb0291f6c edx:0x93f8f182
edi: 0x028204c0 esi: 0xb0292000 ebp: 0xb0291fc8 esp:0xb0291f6c
ss: 0x00000023 eip: 0x93f8f182 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 5:
# 1 0x9403155a in _dispatch_hwconfig + 0x93E745D2 (libSystem.B.dylib + 0x000c855a)
# 2 0x010e3b76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
# 3 0x00fefb50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
# 4 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 5 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 6 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0x000c0194 ebx: 0x00fefaff ecx: 0xb020fd4c edx:0x9403155a
edi: 0x04000000 esi: 0xb020ff34 ebp: 0xb020fd68 esp:0xb020fd4c
ss: 0x00000023 eip: 0x9403155a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 6:
# 1 0x93fa46ca in _dispatch_hwconfig + 0x93DE7742 (libSystem.B.dylib + 0x0003b6ca)
# 2 0x010e3c01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
# 3 0x00fef7fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
# 4 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 5 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 6 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0x00000193 ebx: 0x00fef76f ecx: 0xb0313cbc edx:0x93fa46ca
edi: 0xb0313ed4 esi: 0xb0313f44 ebp: 0xb0313ce8 esp:0xb0313cbc
ss: 0x00000023 eip: 0x93fa46ca cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 7:
# 1 0x93f6992e in _dispatch_hwconfig + 0x93DAC9A6 (libSystem.B.dylib + 0x0000092e)
# 2 0x00feff13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
# 3 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 4 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 5 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0xffffffda ebx: 0x91cfff32 ecx: 0xb0395e6c edx:0x93f6992e
edi: 0xb0395f46 esi: 0x00000000 ebp: 0xb0395e98 esp:0xb0395e6c
ss: 0x00000023 eip: 0x93f6992e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Entourage (12.2.3.091001 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/V ersions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/Pow erPlant
4: EntourageCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/ EntourageCore
5: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/1 2/EntourageLegacy
6: merp: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
7: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12 /PowerPlantCore
8: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
9: Smart Crash Reports (1.5 Reg=English Loc=0x0000): /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
10: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
11: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
12: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
13: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
14: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
15: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
16: liblangid.dylib: /usr/lib/liblangid.dylib
17: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
18: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
19: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
20: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
21: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
22: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
23: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
24: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
25: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
26: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
27: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
28: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
29: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
30: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
31: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
32: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
33: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
34: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
35: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
36: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
37: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
38: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
39: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
40: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
41: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
42: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
43: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
44: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
45: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
46: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
47: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
48: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
49: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
50: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
51: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
52: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
53: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
54: libcups.2.dylib: /usr/lib/libcups.2.dylib
55: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
56: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
57: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
58: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
59: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
60: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
61: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
62: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
63: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
64: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
65: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
66: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
67: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
68: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
69: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
72: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
73: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
74: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
75: RawCamera (505 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
76: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
77: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
78: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
79: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
80: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
81: libauto.dylib: /usr/lib/libauto.dylib
82: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
83: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
84: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
85: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
86: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
87: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
88: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
89: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
90: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
91: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
92: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
93: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
94: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
95: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
96: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
97: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
98: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
99: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
100: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
101: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
102: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
103: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
104: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
105: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
106: libkxld.dylib: /usr/lib/system/libkxld.dylib
107: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
108: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
109: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
110: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
111: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
112: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
113: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
114: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
115: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
116: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
117: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
118: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
119: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
120: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
121: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
122: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
123: libz.1.dylib: /usr/lib/libz.1.dylib
124: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
125: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
126: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
127: libGreekConverter.dylib: /System/Library/CoreServices/Encodings/libGreekConverter.dylib
128: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
129: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
130: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
131: libLatin5Converter.dylib: /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
132: libLatinSuppConverter.dylib: /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
Operating System Information
Operating System: Mac OS X 10.6.2 (Build 10C540)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1062
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920
Microsoft Application Information:
Error Reporting UUID: A50CE3D6-2E3B-41D7-8BDF-E28D8D6AED8D
Time from launch: 0 hours, 0 minutes, 10 seconds
Total errors on this client: 3
There's no crash log for GE; it just sits on the dock. The only option is a Force Quit.
Any other suggestions? -
My friend installed OS X Yosemite 10.10.1 on my iMac. Since then, I can barely use my Miocrsoft Word 2008. The spinning pinwheel, things freezing up, template and formatting trouble, and I can't get any Entourage messages more than a year old, which is a disaster. I read that Yosemite won't support Word 2008. What Microsoft Update should I buy, and will that fix my problems? I am desperate. Thank you in advance for your help. Here is the result I got from EtreCheck. I hope this helps you help me. BTW, your drop-down menu under Operating System doesn't work
EtreCheck version: 2.1.8 (121)
Report generated February 19, 2015 at 11:26:31 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.93 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 120 - VRAM: 256 MB
iMac 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 5 days 6:58:44
Disk Information: ℹ️
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 639.28 GB (603.31 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
HP Officejet 4500 G510g-m
Apple Inc. Built-in iSight
BELKIN USB 2 Flash Media Device
Apple Computer, Inc. IR Receiver
DELL Dell USB Wired Multimedia Keyboard
Logitech Optical USB Mouse
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Conduit [Adware! - Remove]
Geneio [Adware! - Remove]
Launch Agents: ℹ️
[running] com.conduit.loader.agent.plist [Adware! - Remove]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.genieo.completer.download.plist [Adware! - Remove]
[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[running] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Genieo Application (/Incompatible Software/Genieo.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.8 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 [Click for support]
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
Safari Extensions: ℹ️
Omnibar [Adware! - Remove]
3rd Party Preference Panes: ℹ️
BrowserPlus [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
0% AppleSpell
0% fontd
0% askpermissiond
Top Processes by Memory: ℹ️
412 MB softwareupdated
206 MB Image Capture Extension
180 MB Safari
125 MB Microsoft Word
120 MB Mail
Virtual Memory Information: ℹ️
511 MB Free RAM
1.67 GB Active RAM
1.06 GB Inactive RAM
691 MB Wired RAM
12.59 GB Page-ins
90 MB Page-outsRemove Office 2008 for Mac using Microsoft deinstall procedure. Reinstall Office 2008 for Mac. If there are updates, apply them. Using Disk Utility, verify/repair permissions on your boot drive.
Does Office for Mac 2008 now work correctly? If not, you may want to repeat the above first sentence, and then update to Office for Mac 2011, and apply the latest (14.4.8) update which has Yosemite fixes. -
Entourage (Office 2008) crashes
Since upgrading earlier today to OS X 10.6.3, Entourage freezes, have to force quit. Word, Powerpoint and Excell all seem OK. Have seen some discussons on other web forums, looking for the Mac/OS X perspective.
A potentially unique aspect is that this involves my wife's computer. For years she has refused to delete any email messages. (No lectures, please. She has had them from me.) She hopes the fix will retain the ~1,200 messages in both her inbox and sent mail file. The inbox messages apparently are retained on her server (Comcast), but not sent messages.
Looking for recommendations. Also, since this seems to be a common problem, presumably a fix will be coming, in an Office 2008 update, or from Apple, or both. Has anybody heard anything?
Thanks-- HHHMD, SeattleI would presume Microsoft would issue a fix if there was one - it's their software even though it's running on Macs. Is there any way to report problems to Microsoft through the program like with Apple's software? (For example in many Apple programs you can report bugs to Apple).
-
I installed an application called "You SendIt" because some audio files were sent to me and I had to access them through it. My Mac is running Windows and OS-X. I bought an version of Office 2008 separately. I tried to uninstall it, to get rid of all my downloads and also to reinstall Office 2008 but nothing works...
Whenever I try to open a Word file, for example, it says:
"The application Microsoft Word quit unexpectedly. Mac OS-X and other applications are not affected. Click relaunch to launch the application again. CLick Report to see more details or send a report to Apple"
Of course I have tried to reset and relaunch... But it does not work. I realized today I have the same problem with Powerpoint.
I have looked at Mac help forums... but no results...
So, if you or your friend had any idea on how to solve this, it would help me A LOT!!
Thank you in advance.
StephanieHi Chris,
Well, I tried to delete the Caches and I threw all the .plist files related to microsoft in the trash -- athough I don't know if this is the way to delete files but I haven't found another yet....
From your other suggestions, it seems to me that you have the impression that I want to stop using Microsoft Office (it was 2007, I made a mistake) though... but this is not the case.
So... tell me if I misunderstood correctly or if I did anything wrong, or if you have anything else to suggest...
Thanks a lot anyways!
Stephanie -
Last night I downloaded the latest Word update. Today the first Word document crashed and I lost 45 minutes of work in spite of having saved the document numerous times. Why is Word crashing the day after a safety update? I have Office 2008 for Mac
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons
Open Console in Applications>Utilities, check the system log for the date/time of the last problem & next startup for clues. -
Microsoft.Office.Interop.Word error on Windows Server 2008 R2
Hi,
I have Microsoft Office 2003 installed on Windows Server 2008 R2. I get a "There is insufficient memory. Save the document now." error while adding a document to the Microsoft.Office.Interop.Word.Document class as in the code below. I can see the Memory
consumption shoots up as soon as the following lines of code is executed. Surprisingly, this same piece of code works fine on Windows Server 2008.
Object missing = System.Reflection.Missing.Value;
Object oFalse = false;
Microsoft.Office.Interop.Word.Application oWord = new Application();
Microsoft.Office.Interop.Word.Document oWordDoc = new Microsoft.Office.Interop.Word.Document();
oWordDoc = oWord.Documents.Add(ref missing, ref missing, ref missing, ref missing); //The code fails here
oWordDoc.Close(ref oFalse, ref missing, ref missing);
oWord.Quit(ref missing, ref missing, ref missing);
Can someone help on this?
Thanks,
TarunHi,
I suggest discussing this issue in Word or IIS forum.
Word forum:
http://social.technet.microsoft.com/Forums/en-us/word/threads
IIS forum:
http://forums.iis.net/
Tim Quan -
Office:mac 2008 - Word keeps crashing...
I have Office:mac 2008 which I use regularly. For some reason, after a good couple of years of loyal service, it keeps crashing whenever I open a Word document. I have tried uninstalling and reinstalling the software, but it still crashes. Any ideas? Apologies if this is already covered somewhere, I have had a look but couldn't find any answers.
Many thanks!As a lot of people around here consider MS the "evil empire," and Word is not an Apple product, the best resource for their Mac produtcts is their own forums here:
Office for Mac forums
Their forums are no less helpful than these and sometimes MS Mac specialists jump in to help.
I running Office 2008 on several of my Macs and your question has me stumped. Word has been stable through OS 10.6.8 (I'm not interested in what Lion offers).
One question: is the Trial version of Office installed? That wouldn't explain the "worked then--not now" effect you describe, but i have to ask as it's tripped up a number of people. -
HELP!!! i have a mac g 5 and i uploaded Microsoft Office 2008 for my 90 year old mother. Now when she tries to open earlier word docs, they won't open at all :-( what happened? I SEE THE WORD IN THE NAVIGATION BAR BELOW, but when she tries to open a word doc, the navigation bar opens and closes around the Word symbol and nothing happens :-( i'm going crazy :-( PLEASE CAN SOMEONE HELP AND LET ME KNOW WHAT TO DO?
If you have not already done so, repair permissions and restart your computer. Or boot up from your install DVD and run "Repair Disk" from the Utility menu. When done, restart back to your desktop, repair permissions and restart your computer. Suggest that you post in the Microsoft Office for Mac Forums if the above does not work.
-
Office 2008 Mac Excel/Word Text missing
After upgrading to Lion, I can no longer see the text in my word documents or excel worksheets. I know the text is there because it appears in the formula bar - it just isn't visible in the cells. I can also see the text if I quickview the excel files. In the word documents, all I can see are the pictures/images...no text. Weird.
I have the latest version of Office 2008 and Lion OS.
Thanks in advance for any help.
Sincerely,
John ColeI finally found the answer to this problem. I was using the Arial font in my word and excel documents. After upgrading to Lion, the Arial font was no longer available in these applications, so I couldn't see the text. To correct the problem, I opened Font Book and ran File/Restore Standard Fonts. The Arial font is now available in these applications, and I can finally see the text in my word and excel documents.
I found the answer at this post:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/mac-lion-ms-o ffice-2011-fonts-not-showing-in-word/7dc44d8c-f685-4692-82ce-28fb7d88d8dc?page=1
Thanks,
John Cole
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