Office 2010 activation key lost

Help! Ive recently had to reset my laptop back to factory,( due to sons downloading a trojan) problem is I need an activation key for Office 2010. apparently It was on/in the packaging the laptop came in.(long gone) how do I do this? the Dell site doesn't seem to cover the recovery .

It was on a card with restore disk.
You lost this so you will have to buy it again.

Similar Messages

Can I re-install Office 2010 Product Key Card?

I have a Office 2010 Product Key Card version. Do I need to remove it completely from one Windows 7 computer before I attempt to install it on a completely different Windows 7 computer.
Or does that version of Office 2010 always need to stay with the first computer?
If the latter is true, I wish that would have been spelled out in big, bold letters on the product box.
Thanks.

Hi,
Yes, you can transfer Office 2010 to another PC.
But please note that you must remove Office 2010 completely from the previous PC. You’ll also need to use telephone option in Activation Wizard to contact the activation center after you transfer Office 2010 to another PC.
You can find your local custom support number on the link below.http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
Melon Chen
TechNet Community Support

Office 365 activation key?

How & where to get office 365 activation key? I am unable to use it now its been six months i started using Office 365 but suddenly it sopped working. everytime error pop up came san say "Office 365 Activation Key" Expired. What to do now?

Seems this an Office 365 activation problem, you'd better to click the link below and login to Office 365 portal with the account which has been used to install the expired Office 365 ProPlus.
https://portal.microsoftonline.com/OLS/mysoftware.aspx?source=ehome
You may follow the detail steps from the answer in Office 365 community forum.
http://community.office365.com/en-us/forums/148/t/187608.aspx
Thanks for your post here.
Tony Chen
TechNet Community Support

Microstoft Office 2010 product key error

I located the Office 2010 product key sticker on the side of my computer. It came pre-installed. When I type in the Product Key, I get an error message saying it is "Not a Valid Product Key". I have double checked that I am not typing the code in incorrectly and I cannot find multiple copies of Office 2010 installed.
This question was solved.
View Solution.

LetsGoPerds wrote:
I located the Office 2010 product key sticker on the side of my computer. ....
Hi,
No, that is NOT Office product key, it's Windows product key. Your machine has pre-installed TRIAL version. If you wish to continue to use it you have to buy e keycard. I really hate this practice from vendors and ALWAYS uninstall trial software on my computers. Please check the following link to buy product keycard.
http://office.microsoft.com/en-us/buy/product-key-card-FX101850744.aspx
You can pay much cheaper for Home & Student version and a lot cheaper with a student id card.
Regards.
BH
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Windows 7 and Office 2010 activation issues

hey everyone
since a few days we facing really strange issue here within our school. We are running windows 7 machines and office 2010 and all our different machine types is it VDI VMs, physical laptops, desktop computer or provisioning machines (Citrix PVS) are facing
issues with the licensing.
Sometimes Windows 7 Key is not installed anymore, sometime it is just not activated same for office. So the KMS is installed with the KMS host keys since years and KMS service is running. Also the DNS Output points to the server
C:\Users\.........>nslookup -type=srv _vlmcs._tcp
Server: DC....
Address: 192.168.X.Y
_vlmcs._tcp.Domain SRV service location:
priority = 0
weight = 0
port = 1688
svr hostname = KMSHost
KMSHost.domain internet address = 192.168.X.Z
Also when i manually force the machines to update against KMS with VAMT or CLI it is working. What could cause that issues?
Time issues?
Scripts?
Thanks for any clue and advice

Hi Duke,
"since a few days we facing really strange issue here within our school"
Have you made any modifications to the KMS server or the whole environment ?Will the issue persist or occur randomly ?Will it occur on the specific ones or all the machines ?
There are several specific log recorded in the event viewer when the KMS try to activate the machines .We can try to check the event logs both from the client and the KMS server to troubleshoot this issue .Please also check the Windows logs\Applications
,system logs for useful information to troubleshoot this issue .
Here are two links for reference:
How to troubleshoot the Key Management Service (KMS)
https://technet.microsoft.com/en-us/library/ee939272.aspx
KMS host troubleshooting & monitoring
http://blogs.technet.com/b/quenguyen/archive/2011/11/09/kms-host-troubleshooting-amp-monitoring.aspx
Best regards

Office 2010 Product Key blocked

I have installed Office 2010 again on a rebuild of Windows 7 and when I try to change the
product code so that it is activated it locks up. When I go to your site and put in the product
code it says it is blocked.
I bought the product with a new computer and it worked for a long time. Now with rebuilding Windows 7
and reinstalling office the code is blocked.
How do I get it unblocked without playing lots of games and filling many forms? If I can't I will stop buying MSFT
products and make do with other products, mostly free ones...

Hi,
If you want to re-use the product key on a rebuild machine, please contact the customer service to migrate the product key:
http://support2.microsoft.com/gp/customer-service-phone-numbers/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 downgrade for Office 2010 Product Key

Hi,
I just would like to inquire if it is possible to downgrade the Office 365 that was purchased from a vendor. The vendor specifically assured us that there would be product keys that would be given and we would be able to use it in on our existing Office
2010 products. But unfortunately, it does not work.
The vendor is no longer answering our calls, emails text messages, etc after he has received the payment for the Office 365.
We are located in Riyadh, Saudi Arabia.
Thanks in advance.

Hi,
Who is that vendor? What did they tell you in detail?
In this forum we mainly discuss technical questions about Office products, for the purchase and activation questions, I suggest you contact your local customer service.
You should be able to find your local customer service number from this link:
https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

How do I update my Office 2010 KMS key?

I renewed our EES contract with Microsoft and in turn got a new Office 2010 key. Our current clients are saying I have 30 days to activate so I would like to update the KMS key on the server with the new one so they'll pick it up. I haven't found any solid
instructions anywhere so am posting a new question. How do I update the KMS key for Office 2010? What commands do I need to run?
Thanks in advance for any help.

Thanks for the reply. That got me a little further. I updated my EES agreement this summer and got new keys, so thought maybe that was the issue with Office giving me the "This copy of Microsoft Office is not activated." when launching any Office
product. I installed and activated the new key now but am still getting the same error in Office. The error code it gives me is 0xc004f074. Looking into that error it looks like a KMS issue. These were activating fine last year and I haven't made any changes
except just updating the key today, but it was doing this before that.
Here is what was returned before updating the key:
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID:
Application ID:
Extended PID:
Installation ID:
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: (last 5 of old key)
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/14/2014 12:29:28 PM
Key Management Service is enabled on this machine
Current count: 4
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 21779
Failed requests received: 3
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 19665
Requests with License Status Initial grace period: 304
Requests with License Status License expired or Hardware out of tolerance: 1783
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 24
Here is what was returned after:
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID:
Application ID:
Extended PID:
Installation ID:
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: (last 5 of new key)
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/14/2014 12:53:57 PM
Key Management Service is enabled on this machine
Current count: 4
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 21785
Failed requests received: 9
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 19665
Requests with License Status Initial grace period: 304
Requests with License Status License expired or Hardware out of tolerance: 1783
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 24
I appreciate your willingness to help me with this issue and if you can offer any further insight I would greatly appreciate it.
Thanks!
EDIT: I removed all of the ID numbers as I don't know if they mean anything to anyone else or not.

Office 2010 Activation Issue

I bought the 2010 Prof. version and installed it on my desktop, no issues, it works fine.   I also installed it on my laptop and it worked fine until Windows 7 crashed and had to be re-installed.   That removed the Office 2010 along
with other software. When I reinstalled the Office 2010 on my laptop I get the usual red-band along the top of Excel for example saying that the product must be activated. I did this but no luck. I tried all of the posted fixes, go to uninstall,
click change and re-enter the Product Key but no luck. It still says it must be registered but when I try I get the message to try again later.   It also says that it will keep trying to activate. I can't take the chance that I will be without
the software when I travel. What can I do to get around this issue?   The product was purchased from Amazon.
Thanks for your help.

Hi fishoil,
Do you activate the two PCs with the same product key?
You can activate Office 2010 via phone. The phone activation process will provide you with the appropriate phone number to call. You need to explain
to the customer service center that you activate the two PCs with the same key.You can find your local custom support number on the link below.
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
If there is anything that I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2010 Activation in new install of Windows 8.1

I purchased Office 2010 Professional Plus (single user license) several years ago. Installed it on my HP Pavilion dv7 running windows 7. Validated the license and install through Microsoft with no issues I had a genuine install and good license.
Updated to Windows 8 for the low introductory price. No issues with Office 2010 at all. Ran the Windows 8.1 pre-release. Tried to update to Windows 8.1 and it would not update. So, i did a full clean re-install that deleted everything
from my hard drive and Windows 8.1 installed (great update and I love 8.1). Re-installed Office 2010 Pro and when I try to activate it I get the "This product cannot be activated because the product key is not valid. Even tried over the phone.
Help.
Thanks
Paul

Hi Paul
Normally if you did not make significant changes to your hardware, you were able to reinstall your Office suites in your Computer with no issue.
Cause you get the invalid product keu errors, refer to the article below on troubleshooting invalid product key errors in Microsoft Office:
http://support.microsoft.com/kb/836178
We can also Contact Microsoft Customer Service, and they will help you to activate your Office programs.
Thanks
Tylor Wang
TechNet Community Support
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Suppressing Office 2010 Activation at First Launch

Hi,
I'm trying to create a silent deployment package for Office 2010 using the Office Customisation Tool. It works well, apart from one thing - after the installation has completed and the product is launched the user is prompted for activation. I
want to suppress this, and I have heard of 2 ways:
Add property "AUTO_ACTIVATE" with value "1" to the OCT Modify Setup properties
Run OSPP.VBS /act, post install
I've tried both, but after opening the product I am still being asked for manual activation. I've attached screenshots from the OCT showing the implementation of both, could anyone let me know where I went wrong? Many thanks.
Regards,
Robert

Right, I've got it working now, never mind! The latter option, using the VB script, worked, although curiously the setup property had no effect at all.
Regards,
Robert

Office 2010 Activation Failure: Unspecified Error 0x80070190

HI. I have MSO 2010 Standard. It has been running fine for over a month now, and today, I am told that I have four days left to activate before it will become unlicensed.
I've tried activating by internet, and all I get is Unspecified Error 0x80070190.
I tried running the "Fix It" program from Microsoft, but I still get the same error after restarting my computer.
Can anyone help? Thanks!

Hi
Did you receive the error "An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)"?
This activation error is currently being investigated.
To activate Office 2010, please use one of the following workarounds in the article below:
http://blogs.technet.com/b/odsupport/archive/2013/09/11/when-attempting-to-activate-office-2010-receive-error-quot-an-unspecified-error-has-occurred-your-request-cannot-be-processed-at-this-time-please-try-again-later-0x80070190-quot.aspx
Regards
Tylor Wang
TechNet Community Support

IP ranges used for Office 2010 activation

Does anyone know what IP ranges Microsoft use for activation of Office 2010? We are periodically experiencing "Communication error(0x80072EFE)" when clients are trying to activate Office. This seems to be dropped in the firewall, so I need to know
what IPs to open for.
I have looked everywhere, but I can't find an updated list of IPs for this.
Regards,
AG

Hi,
The error occurs due to a Web filter that is in place in the environment, client installations of Office 2010 are unable to communicate with Microsoft activation servers. This connection is required to perform online activation of Office 2010 products.
Try adding the following list of URLs to the Web filter, if you will then be able to successfully activate installations of Office 2010 online:
http://go.microsoft.com
https://sls.microsoft.com
https://sls.microsoft.com:443
http://crl.microsoft.com/pki/crl/products
http://www.microsoft.com/pki/crl/products
https://activation.sls.microsoft.com
Regards,
Melon Chen
TechNet Community Support

Change Office 2010 key on KMS Server

Hi!
Not sure if this is the right part of the forum, but I'll try!
Recently a company I work for changed provider for Office 2010 and the key that is listed in the KMS-server is wrong.
How do I change the current key to the new one?
Running slmgr.vbs /dlv all gives me the following info about Office 2010:
As marked above, the product key is wrong, this is what I need to change.
Best regards
Andreas Molin
Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin

Recently a company I work for changed provider for Office 2010 and the key that is listed in the KMS-server is wrong.
How do I change the current key to the new one?
<.....>
As marked above, the product key is wrong, this is what I need to change.
Just input the desired product key, this will replace the current product key with the new key:
https://technet.microsoft.com/en-us/library/ee624357(v=office.14)
Manually install the Office 2010 KMS host key and activate
If you want to manually enter the Office 2010 KMS host key and activate it, use the slmgr.vbs script. For more information, see
Configure the Office KMS host later in this article.
Open an elevated command prompt, and then run the following commands:
slmgr.vbs /ipk <NEW Office 2010 KMS host key>
slmgr.vbs /ato <Office 2010 activation ID>
The Office 2010 activation ID is bfe7a195-4f8f-4f0b-a622-cf13c7d16864.
Don
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MS Office 2010 upgrade Home and Student to Home and Business

Hello,
I have to change Office versions on a couple of computers from Home and Student to Home and Business. I intend to uninstall the current versions then install the new ones. Presumably the license keys "liberated" can be reused on other computers. Is that
correct?
As far as I can tell, MS provides no way to recover a key. There are several utilities on the net that claim to do that. How reliable are they?
Thanks in advance
Philippe

Hi,
For a preloaded Office version you can locate the product key on you computer.
If you purchased a Product Key Card, please locate the key on it.
http://office.microsoft.com/en-us/products/find-your-office-2010-product-key-HA101832538.aspx
If you lost the product key, try this:
http://support.microsoft.com/kb/823570?wa=wsignin1.0
More information about licenses usage:
Q:Can I install Office Home and Business 2010 and Office Professional 2010 on more than one PC?
A:It depends on what you purchase—a Traditional Disc or Product Key Card. If you purchase a Traditional Disc retail license of Office Home and Business 2010 or Office Professional 2010, the retail license terms allow you to install, activate, and use Office
Home and Business 2010 or Office Professional 2010 on your primary PC and your portable device such as your laptop. This license is for your use exclusively.
If you purchase an Office 2010 Product Key Card, you can only activate and use the suite on one PC or device. For more information on the license you have purchased and to obtain an overview of your licensing agreement, visit the
Microsoft Software License Terms (MSLT)
http://office.microsoft.com/en-us/products/office-2010-frequently-asked-questions-HA101674631.aspx
Best regards,
Rex Zhang
TechNet Community Support
A new Office has arrived, try it now.
A beautiful Start. It begins here. Windows 8 and Windows RT.
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Office 2010 activation key lost

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