Office 2010 build-in translate function not work

Hi there,
The Office 2010 translate function is not work on user's desktop, word/outlook/excel, none of them working. It was working before. at that time, I can simply select a word, right click and then select translate, from the right side pane, I can select from
English to Chinese, and then give me the detail translation information of the word. But suddenly, this function was not working anymore and we did not change anything on MS Office. When I did the same steps, it shows no results were found.
When I check the translation options, it shows English to Chinese is selected under available language pairs. The weird thing is, when I change the translation setting to from Dutch to Chinese, it translated to Chinese with the very simple result. so any idea
to get it fixed?
Regards,
David

Hi David,
Please first make sure your Office 2010 is fully patched. In addition, we can try to run a repair of your Office installtion to check the result:
http://office.microsoft.com/en-us/powerpoint-help/repair-office-programs-HA010357402.aspx
Thanks,
Steve Fan
TechNet Community Support

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