Office 2010 Installation Problem osetup.dll

While trying to install Office 2010 Pro I receive the following error immediately after running setup.exe "OSETUP.DLL digital signature does not validate or is not present".  I have done several internet searches and see this problem has been
around since Office 2007.  Apparently tons of people have this problem, but very few resolutions all of which do not work for me.  I have tried the following:
Re-downloaded from Microsoft (even tried the x64 version)
Burned several discs
Tried in 5 different Computers comprising of Vista, XP, and W7
Copied files to network and to local PC
Ran from command prompt
Ran as local admin
Created a clean unpatched W7 install - failed
Created a clean unpatched XP wSP2 install - failed
Patched clean install of W7 - failed
I have tried downloading the individual apps from our Volume Licensing website to try and pull the osetup.dll from their file set, this also fails.  At the moment the only thing I can get to work is Office Standard, trying to pull the osetup.dll from
that file set resolves the error but causes the setup.exe app to immediately crash.  I also tried downloading the Office 2010 Pro trial and pull the file from that file set, same crash result not the .dll error.  I can install the trial successfully
though.  I have tried on PC's with Office 2003 installed, no Office installed, Office 2007 installed, nothing works.  PCs off the domain, on the domain, PCs completely off the network that are fresh installs. Again all same results.
Please help as I have run out of ideas.  The install log contains the following: (Certain items removed)
Verify file signature in "\ProPlus.WW\OSETUP.DLL"
Error:  \ProPlus.WW\OSETUP.DLL is not trusted.
Log level changed from: Standard to: Verbose
Failed to verify file signature from the selected setup controller dll in location "\ProPlus.WW\OSETUP.DLL"
\ProPlus.WW\OSETUP.DLL digital signature does not validate or is not present.

Hi,
If we are still unable to install the Office program by clicking the
setup.exe file directly, the osetup.dll in the folder may be corrupted.
You can check if others can download the Office program from the website and install. If they can, you can try to copy a good copy of the
osetup.dll file from them and replace the corrupted one. Then, click the
setup.exe file to install the Office program again.
However, if all the downloaded files from the website cannot be installed, the media might have problems and you need to contact the administrator.
Best Regards,
Sally Tang

Similar Messages

  • Add Dutch proofing tools to my English Office 2010 installation

    Hi,
    I'd like to to download and install the dutch proofing tools for my Office 2010 installation on windows XP SP3 32 bit. I have an MSDN Premium subscription. Can someone tell me how to proceed?
    The link in MSWord to install the proofing tools (Review->Language->Language Preferences->Dutch "not installed link" direct me to a download for the beta version., so this approach i have tried and does not work.
    Thanks in advance,
    Robert

    Do we have an estimate date for these, many of us using msdn are earlyadopters and consultants and the proofing tools are a vital addition to writing good reports and specs and so on. In office 2010 there isnt possible to install the proofing tools from
    another language any longer(This has been possible in previous versions, now the installer complains). Many of use also use english os and english office and so on, but need the language support for other languages.
    please hurry up with the release,(cant you release different languages as they become available?)
    Thanks
    I installed Office 2010 Dutch over my existing English installation yesterday, and now I have Dutch proofing tools available in my English installation. I do not have to switch languages to have the Dutch proofing tools available, I can just work in an English
    Word. So this should work the same for you.Ruud van Strijp - Network Infrastructure Design in the Netherlands. MCSE: 70-270, 70-284, 70-290, 70-291, 70-294, 70-297. Cisco: CCNA, CCDA, CCNP, CCDP.

  • Office 2010 installation - Error 1618

    We are currently trying to upgrade our Office 2007 installs to 2010 using SCCM.
    I made a package out of Office 2010 with SP1 integrated, and am deploying it with the command line
    setup /adminfile c:\x\upgrade.msp /config c:\x\upgrade.xml
    SCCM is configured to download packages to the local hard disk before executing them.
    Now, on all test machines, and about 70% of production machines, this works as expected. The setup runs, returns with a 3010 "Reboot Required" value and the PC reboots. After that, Office is upgraded and works.
    On 30% of production machines however a variation of the following error happens:
    Executing chained package: OfficeMUISet.en-us
    Not showing message because suppress modal has been set. Title: 'Setup', Message: 'Another install is currently in progress. Press 'Retry' when the install is finished or 'Cancel' to cancel setup.'
    The setup then cancels, tries to rollback itself, but fails doing that with the same "The uninstallation appears to have failed because another MSI operation was taking place." errors, then fails completely and exits with an error code 1618
    The full log is here.
    Part 1: http://pastebin.com/AtwYSHA8
    Part 2: http://pastebin.com/EES9Hsfp
    After that, there are Office 2010 shortcuts in the start menu, but no application can be started due to missing DLL errors. Office 2010 then has to be uninstalled with the MS Fixit 50450 tool and reinstalled.
    There is no common quality among the PCs that fail this. Some are XP, others are Vista. Some are English language, others are German, French or Italian.
    After this happened the first time, I changed the installation so that the PCs would always do a reboot before the installation, but this didn't help anything. To me it seems that the Office setup itself tries to chain two msiexecs at the same time - or
    tries to start one before the last one finishes properly. Is there a way to prevent this?

    Hey there,
    I've having the same problem on my deployment environment.  We are deploying Windows 7 Enterprise using SCCM and the UDI task sequence by MDT.  In UDI, I have Office 2010 with SP2 integrated to install.  I've done a blast test of 10 machines
    being imaged all at once and so far 8 of the 10 are successful installing office 2010 with sp2.  
    The other two machines, i went looking through the SCCM logs.  CAS.log shows that the office 2010 package was downloaded completely.  I then looked in the setup.log in C:\Windows\temp where the office install logs are found and noticed this.
    Executing chained package: OutlookMUI.en-us
    Not showing message because suppress modal has been set.  Title: 'Setup', Message: 'Another install is currently in progress. Press 'Retry' when the install is finished or 'Cancel' to cancel setup.'
    Message returned: 2
    Error: User canceled install due to MSI service being busy. Type: 90::UserCancel. 
    Log level changed from: Standard to: Verbose
    Rolling back chain
    Rolling back package: OutlookMUI.en-us
    There appears to be no rollback work to do for package: OutlookMUI.en-us path:
    C:\WINDOWS\ccmcache\f\Outlook.en-us\OutlookMUI.MSI
    It looks like msiexec.exe is being used up by another program.  Initially I was getting this a lot and then I moved my McAfee agent and Altiris agent install outside of the install application step.  That seemed to give me 80% success rate on deploying
    office.  
    Now the awkward thing is that all my other applications installs just fine.  This office installs first and is then followed by MS Project and MS Visio.  Office fails with the error above but afterwards, SCCM executes MS Project with sp2 and MS
    Visio with sp2 and they install just fine.  This makes me believe that office 2010 is 
    A.) Stumbling upon each of its own .msi files
    B.) another background app is still being installed when it gets to office.  
    I find it hard to believe the latter because I've troubleshot all my other apps and they install just fine.  I even had task manager going in the background to detect new services installing and still no go.  Now i noticed that I have "Suppress
    Modal" turned on.  I am wondering if I can enable that and then see if Office will give me that prompt to "Retry" and not instantly fail the install.  

  • Lenovo G560 and Office 2013 installation problems.

    I recently acquired a copy of Office 2013 and I upgraded my office 2010 to 2013. However, I get a response that some office packages could not open because set up could not find or validate an installition file. Please try reinstalling office from the installation source, or if you installed from a downloaded package, please redownload and reinstall. I have tried severally to reinstall but still facing the same problem. The only Office 15 package that work is Powerpoint. Im running Office on a Lenovo G560 core i3 processer, 3GB RAM and 320 HDD. The Office 15 package is OFFICE 2013 VL. Please help. I am desperate. Please help.

    hi  onyanchaerick,
    If the above procedure doesn't work, you can also try to:
    1. Fully remove MS Office 2010 by following this or this guide.
    2. If you have an Office Professional Plus 2013, download a trial version here, then activate it with your full version product key.
    Goodluck!
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Microsoft Office 2010 Professional - Problem - Will Not Auto-Open Downloaded Excel 2007 file!

    Problem, see title.  If I save excel file and go Microsoft Office 2010 Pro and open file after opening excel it will open file but it will not open when downloaded as I did before I let windows process 51 updates to windows (new computer).  The
    error message I get is, "file is not a valid Win32 application".  My OS is Windows 7 Premium.

    If none above methods work, then you may try third-party tools such as next software at:-
    http://www.excel.fixtoolbox.com/
    Excel Fix Toolbox - Using Excel Repair Software to Recover Damaged Excel files - A Step-by-Step Guide
    It supports both .xls and .xlsx file formats. I have used it to recover some Excel files successfully. It provides a free demo version so that you can try
    to see if the data you want can be recovered or not.
    Good luck!

  • LCVI 2010 Installation Problem

    After installing LCVI 2010, I get the following message when I build and run my app:
    The precedure entry point _UP_CmtWaitForThreadPoolFunctionCompletionEx could not be located in the dynamic link library cvirte.dll.
    Then the app crashes.
    Also, my previous installations of LCVI no longer work (my apps crash and burn when I build and run them with 2009, 8.5, etc).
    Help?

    Chopper,
    It looks like your installation may have encountered some problems. Try reinstalling the run-time engine for CVI 2010. You can download it from our drivers page.
    National Instruments
    Product Support Engineer

  • SharePoint Foundation 2010 Installation Problem in Windows 8.1

    Hello,
    I have tried to install Sharepoint and while installing sharepoint prerequisites i am getting the error for the IIS "The Tool was unable to install Application
    Server Role. Web Server(IIS) Role.". I have attached the screen shot for the same. When i have search for its solution then it showing me to run MMC and prompted me to Add  snap-in "Group Policy Object Editor" from there. But i am not getting
    that option so not able resolve the error. Also i have tried to find out the file "gpedit.msc", there might be some issue related to window 8.1 operating system. I am not able to proceed with the further installation. Can you please guide me for
    this issue?
    Thanks

    A developer install of SharePoint 2010 is not supported for Windows 8.1.  Changes in the underlying IIS server make it very difficult.  But I have a BLOG post on how to install it in Windows 7 here:
    http://www.dontpapanic.com/blog/?p=96
    And here's a BLOG post about what you need to do differently for Windows 8.  I'm pretty sure that should still work for Windows 8.1.
    http://johnlivingstontech.blogspot.com/2011/09/installing-sharepoint-2010-on-windows-8.html
    Paul Stork SharePoint Server MVP
    Principal Architect: Blue Chip Consulting Group
    Blog: http://dontpapanic.com/blog
    Twitter: Follow @pstork
    Please remember to mark your question as "answered" if this solves your problem.

  • Crystal Report for VS 2010 Installation Problems

    So I have been trying to get this working for 2 days now without luck. I work for a software development company and we have slowly started to migrate some of our solutions from VS2005 to VS2010. The solution I'm currently working on was originally developed in VS2005. We've migrated it to VS2010 and now want to add a reporting module which needs to make use of Crystal Reports.
    I have downloaded CR from the following site: [HERE|http://www.businessobjects.com/jump/xi/crvs2010/us2_default.asp] using the "SAP Crystal Reports, version for Visual Studio 2010 - " download link ([http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_13_0.exe]). I have both VS2005, VS2010, Crystal Report 2008 (which has no issues) installed on my machine. In terms of .NET Framework 4 the following shows up on my "Programs"
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft .NET Framework 4 Multi-Targeting Pack
    The machine is a 32bit Windows 7 Professional installation with 2.00GB of RAM. When I run the installer (as administrator) the WinRAR self extractors run as follows:
    Edited by: Don Williams on Jan 14, 2011 7:52 AM

    Extracting Collaterals/Docs/nl/Copyright_NL.txt
    Extracting Collaterals/Docs/nl/CR_Runtime.txt
    Extracting Collaterals/Docs/nl/documentation.html
    Extracting Collaterals/Docs/nl/license_nl.pdf
    Extracting Collaterals/Docs/nl/license_nl.txt
    Extracting Collaterals/Docs/pl/
    Extracting Collaterals/Docs/pl/Copyright_PL.txt
    Extracting Collaterals/Docs/pl/CR_Runtime.txt
    Extracting Collaterals/Docs/pl/license_pl.pdf
    Extracting Collaterals/Docs/pl/license_pl.txt
    Extracting Collaterals/Docs/pt/
    Extracting Collaterals/Docs/pt/Copyright_PT.txt
    Extracting Collaterals/Docs/pt/CR_Runtime.txt
    Extracting Collaterals/Docs/pt/documentation.html
    Extracting Collaterals/Docs/pt/license_pt.pdf
    Extracting Collaterals/Docs/pt/license_pt.txt
    Extracting Collaterals/Docs/ru/
    Extracting Collaterals/Docs/ru/Copyright_RU.txt
    Extracting Collaterals/Docs/ru/CR_Runtime.txt
    Extracting Collaterals/Docs/ru/documentation.html
    Extracting Collaterals/Docs/ru/license_ru.pdf
    Extracting Collaterals/Docs/ru/license_ru.txt
    Extracting Collaterals/Docs/sk/
    Extracting Collaterals/Docs/sk/CR_Runtime.txt
    Extracting Collaterals/Docs/sk/license_sk.pdf
    Extracting Collaterals/Docs/sk/license_sk.txt
    Extracting Collaterals/Docs/sv/
    Extracting Collaterals/Docs/sv/Copyright_SV.txt
    Extracting Collaterals/Docs/sv/CR_Runtime.txt
    Extracting Collaterals/Docs/sv/license_sv.pdf
    Extracting Collaterals/Docs/sv/license_sv.txt
    Extracting Collaterals/Docs/th/
    Extracting Collaterals/Docs/th/Copyright_TH.txt
    Extracting Collaterals/Docs/th/CR_Runtime.txt
    Extracting Collaterals/Docs/th/license_th.pdf
    Extracting Collaterals/Docs/th/license_th.txt
    Extracting Collaterals/Docs/tr/
    Extracting Collaterals/Docs/tr/CR_Runtime.txt
    Extracting Collaterals/Docs/tr/license_tr.pdf
    Extracting Collaterals/Docs/tr/license_tr.txt
    Extracting Collaterals/Docs/zh_CN/
    Extracting Collaterals/Docs/zh_CN/Copyright_zh_CN.txt
    Extracting Collaterals/Docs/zh_CN/CR_Runtime.txt
    Extracting Collaterals/Docs/zh_CN/documentation.html
    Extracting Collaterals/Docs/zh_CN/license_zh_CN.pdf
    Extracting Collaterals/Docs/zh_CN/license_zh_CN.txt
    Extracting Collaterals/Docs/zh_TW/
    Extracting Collaterals/Docs/zh_TW/Copyright_zh_TW.txt
    Extracting Collaterals/Docs/zh_TW/CR_Runtime.txt
    Extracting Collaterals/Docs/zh_TW/documentation.html
    Extracting Collaterals/Docs/zh_TW/license_zh_TW.pdf
    Extracting Collaterals/Docs/zh_TW/license_zh_TW.txt
    Extracting package/
    Extracting package/1028.mst
    Extracting package/1031.mst
    Extracting package/1033.mst
    Extracting package/1036.mst
    Extracting package/1040.mst
    Extracting package/1041.mst
    Extracting package/1042.mst
    Extracting package/1049.mst
    Extracting package/2052.mst
    Extracting package/3082.mst
    Extracting package/CRRuntime_64bit_13_0.msi
    package/CRRuntime_64bit_13_0.msi
    The archive is either in unknown format or damaged
    Extracting package/CrystalReportsForVisualStudio.msi
    package/CrystalReportsForVisualStudio.msi
    The archive is either in unknown format or damaged
    Extracting ProductId.txt
    Extracting setup.exe
    Extracting setup.ini
    The operation then break with a popup telling me to look at the information window.
    Any help with this would be highly appreciated as I am already more than 2 days of development time behind on this.
    Kind Regards
    Jean
    Edited by: Blond13 on Jan 14, 2011 8:57 AM

  • Microsoft Office 2003 Installation Problem

    I tried to upgrade the old microsoft office to a newer Microsoft Office 2003 but I expirience an error on it and it say's "ERROR 1913.Set up cannot update file C:\Windows\win.ini. Verify that the file exist in your and that you have sufficient permission to update it".What am I going to do with that?

    Hi Ben
    Toshiba has nothing to do with that. In my opinion the answer must be search on some Microsoft Office forum or Microsoft knowledge base.
    Thanks Jester for this link!!!

  • Problem opening documents from SharePoint (2013) libraries with Office 2010 and 2013 components installed

    Hi
    I've been encountering the problem of Office files failing to open from SharePoint 2013 libraries with the prefix of 'ms-excel:ofv|u|' etc. in the url. Following the
    helpful questions and answers in the forum, I've identified the likely cause as the fact that my main Office installation is 2010, but I also have installed OneDrive for Business 2013 (which I need in order to sync document libraries with my local drive).
    The solution I've seen suggested elsewhere of deactivating the SharePoint integration of Office 2013 components fails for two reasons: there is no way (or at least, I can't find one) of deactivating SharePoint integration probably because, deactivating
    SharePoint integration would likely stop the syncing of libraries/folders.
    One thing that I have noticed in my case that I've not seen mentioned elsewhere is that if I right-click a document and select 'open in new tab/window' the required
    document opens directly in the relevant office package. I don't know if this is a useful observation, but it seems to be new information.
    My question is, is there a way I can continue to sync libraries and open Office documents directly in Office 2010? My thoughts are possible changes to registry settings
    (which I can do, but don't know enough to find the correct ones myself) or (re)installation of software in some appropriate order to leave the correct settings.
    I have 'repaired' my Office 2010 installation without any observed affect on behavior.
    Thanks
    Ray
    (I've just seen a suggestion that Office 2010 SP2 may fix this issue. I've requested to test this, but whilst this may fix my problem, rolling it out to
    other users may be more problematic. In the meantime, other suggestions of solutions are welcome)

    Hi,
    According to your description, it is a good way to do a test about office 2010 SP2, here is an article about this issue- limitations of using the OneDrive for Business sync app with Office 2010 applications , it may help you.
    http://office.microsoft.com/en-us/sharepoint-help/solve-problems-youre-having-with-the-onedrive-for-business-sync-app-HA104047973.aspx
    Paul Shui
    Microsoft Online Community Support
    Please remember to click “Mark as Answer?on the post that helps you, and to click “Unmark as Answer?if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

  • OneDrive for Business sync app when using Office 2010

    Hi,
    My clients use Office 2010. They all have SharePoint Workspace installed as well, thought, they don't use it.
    As part of new SharePoint 2013 on-premise roll-out, I have to find a method to silently install OneDrive for Business into clients machines, without disruption to the use of Office 2010. They will use OneDrive for business to sync their team sites libraries
    and their personal site library.
    So far, I have no success.
    What I tried:
    -Standalone OneDrive Pro client exe Setup.x86.en-us_GrooveRetail_3V9N8-W93CC-FQPB8-Y9WVF-TVGJ3_TX_PR_.exe
    It seems there is no way to run it silently anyway. Is there?
    basically, this package still connects to the internet to download modules and it prompts user for some interaction while installing. I NEED IT SILENT.
    -Building OCT package out of Office 2013 installation media. I selected to only install Groove(OneDrive) and leave existing Office product intact. Then I run it from setup.exe /adminfile //location/onlygroove.MSP
    It provisions SkyDrive Pro client (note the name, I used Office 2013 without SP1 media)
    Problems with that:
    1.After installing Office 2013 SP1, client name is still SkyDrive Pro 2013, but sync folder actually changed, some other user interface places are also updated
    2.After silent run, Office 2010 experience problems: Outlook 2010 crushes on start 3 times, then it attempts to run repair, Repair will fix outlook, but it also sets SharePoint workspace as a default client for sync. Running Office 2013 repair will break
    Outlook again. The solution is to uninstall SharePoint workspace, then run Office 2013 repair, then Office 2010 repair again - this way I have SkyDrive Pro as a sync app and Outlook 2010 working.
    As you see, I have problems with having seamless silent OneDrive for Business sync app installation. Even asking clients to install it manually would be too hard for them. Annoying thing is that if you click the exe file to run, it takes about 2 minutes
    before user sees anything happening on a screen. I can see users getting confused if they actually initiated a process of not!
    What am I missing ?
    Any other way to provision it in bulk to my users? Any help appreciated.

    I think we're all waiting on Microsoft to (quickly) address this. Its unacceptable.
    It is seriously unacceptable, and I am having the same problems. Even running tests locally and I am a domain admin, I come across admin permission errors. I have tried amending the config file and creating a new one (onedrive_download.xml), creating a new
    folder as a temp test and running the OneDrive for Business pack (extracted). These are the errors I get (on my own admin PC).

  • Migrating to office 365/Win 8.1 from Office 2010/Win 7.0 the Outlook Personal folders are missing.

    In Office 2010 I had emails archived into private data file personal folders/subfolders under Outlook 2010. My Office 2010 installation was wiped out when I upgraded from Windows 7 to Windows 8.1. The outlook.pst files are still available. When I installed
    Office 365 on my Windows 8.1 system, Outlook 365 picked up the .pst and populated the Inbox and Sent folders, but the archived email personal folders are not present, and also the contacts folder is empty. I haven't been able to figure out where on the hard
    drive the personal folders were actually archived (in Office 2010 ) or if Office 365 will even support showing these personal folders.

    Problem solved. I found a separate .pst file in my backups that contained the personal folders and the contacts. This file wasn't in the Win 8.1 documents\outlook files folder. So two .pst files are needed; one for the emails and the other for the personal
    folders.

  • All Office 2010 Applications Slow To Produce "OPEN" or "SAVE AS" Dialog Box ONLY When PC Connected To Network

    Hello all,
    Frustrating problem: ALL Office 2010 apps require a 45 second delay to produce an "open" or "save as" dialog box when the computer is connected to a LAN (wireless or wired, domain or workgroup). When the computer is NOT connected to a LAN (wireless or wired,
    domain or workgroup), then Office 2010 "open" or "save as" dialog boxes open normally (and quickly).
    I suspect a network search/survey function internal to MS Office is at fault.
    This is NOT the infamous mapped network drive problem associated with Office 2007/2010. There are no mapped drives (nor have there ever been) on the PC, although there might exist a related solution. Additionally, there is no 45 second delay when opening
    a file by double-clicking on the file itself which will launch the application.
    Other information:
    1. PC runs Windows 7 Pro 32 bit - PC is a relatively new Lenovo T400 laptop, all updates from Lenovo and MS installed, running clean and nicely otherwise, no spyware, no viruses, no previous software or hardware issues requiring assistance. Event log is
    clean.
    2. Absolutely fresh installation of Office 2010 Pro Plus (MS Action Pack)
    3. Running Office apps in safe mode does not alter problem behavior (ie, "windword.exe /a" or use CTRL key and double-click to launch app)
    4. Running Windows 7 in safe mode with networking and then subsequently testing Office apps is not possible: "license not able to validate" issue. This is a known problem and is not related to the slow dialog box response behavior.
    5. A desktop PC with the same MS Office 2010 installation, same volume license key, on the same network does NOT produce this problem.
    6. Full uninstall, reboot, and re-install of Office 2010 does not alleviate problem
    7. Disabling ALL startup items and services (including, of course, ALL Lenovo management software) does not alleviate problem
    8. SMB v2 bug is not the problem: ie, disabling mrxsmb20 service does not alleviate symptoms.
    9. I have isolated "Client for Microsoft Networks", "QOS Packet Scheduler", "Link-Layer Topology Discovery Mapper I/O Driver" (and Responder), and "Printer and File Sharing for MS Networks" in the network adapter properties are NOT causing the issue.
    10. Using Sysinternals Registry Monitor, I was able to determine that Office apps evaluate certain properties of your Internet Explorer settings before attempting to launch the "open" or "save as" dialog box. Altering the way intranets are detected, for
    example, does not alleviate the symptoms.
    11. Turning off Antivirus software (Avira Personal) does not alleviate the issue.
    This issue is causing a huge loss of work efficiency. Any help would be greatly appreciated.
    Thank you for your time.
    Sincerely,
    Rick

    Hello Rick,
    Through all the research I have done so far and talking with a few other coworkers what the common issues that cause this are is:
    1. Antivirus: disabling the antivirus is not good enough it needs to be totaly uninstalled and retested.
    2. startup programs: these need to be disabled through either Safe mode with networking or the start menu or MSconfig.
    3. Office addins: Disable all of them see if that helps. Then turn them back on one by one to see which addin is causing the issue.
    To disable addins: 1. open up regedit and navigate to this key. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Addins and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
    Then change the LoadBehavior to 0 this will disable the addin. 3 lets it run. Since this affected only one user HKEY_LOCAL_USER might be your best bet but don't rule out the other location.
    To verify there are no addins running go to the File tab>options>Add-Ins make sure nothing is listed under Active Application Add-ins.
    I hope this helps
    Thanks,
    Paul Slaathaug Sr. Support Engineer - Microsoft Word

  • Include all updates for Office 2010 PP during custom network install

    Hello...
    I'm currently doing a custom network install of Office 2010 Professional Plus 32bit edition. The custom install is working fine with the MSP file in the \Updates folder. 
    I would now like to add all of the current updates, hotfixes, and service packs to the \Update folder so that Office 2010 is completely up-to-date when being deployed. I understand that I need to put the MSP files for these updates, hotfixes, and service
    packs in the \Updates folder. 
    A couple questions:
    1 - Is there one place that I can download all of the Office 2010 PP 32bit edition updates, hotfixes, and service packs... Excluding any 64bit edition updates? A repository of some sort?
    2 - I'm assuming that if the hotfixes, and updates are downloaded as .CAB, I first need to extract it, get the .MSP file and put that into the \Updates folder?
    3 - I think Service Packs come down as .exe's??!! If so, do I just put the .exe files in the \Update folder as well or do I need to run something special to extract them like I do with the .CAB files
    I appreciate any help someone can give. If there is a better way to accomplish this, I'm open to all suggestions :) 
    Thanks... Frank

    1. Update Center for Office: http://technet.microsoft.com/en-us/office/ee748587.aspx
    2. Yes, we need to get the .MSP file (BTW, the hotfixes are download as .exe file)
    3. Yes, we need to get the .MSP file
    For your reference:
    Using the Updates folder to deploy software updates during an Office 2010 installation
    http://blogs.technet.com/b/office_resource_kit/archive/2011/05/05/using-the-updates-folder-to-deploy-software-updates-with-an-office-2010-installation.aspx
    Max Meng
    TechNet Community Support

  • I need report about office 2010 licensed or not

    hi,
    I need to make report about microsoft office 2010 licensed, activated or not on all pc's, how can i generate it or make my custom collection and query ?
    any help !!
    Ahmed Sherif

    One of doing this would be to use Compliance Settings.
    With the information found here:
    http://blogs.technet.com/b/odsupport/archive/2010/08/11/how-to-check-the-activation-type-and-status-of-office-2010-installations.aspx
    You could create a script that you combine with Compliance Settings and use the information returned by Compliance Settings (Compliant or Non-compliant) to create a Query or a report.
    You might have a look at Asset Intelligence classes i.e SoftwareLicensing,
    or a third option could be to see whether the information exits in WMI (I have never looked for it myself)

Maybe you are looking for