Office 2010 - KMS licensed/Xendesktop - rearm issue

Hi All
Originally asked this question in office 2010 install forum but got redirected here.
Short question is this, the rearm count on Office 2010 standard has been reached and I need to reset this count. I cant find any means to do so. I tried to uninstall office but this does not reset it or change its unique identifier for KMS (CMID)
In order to get deployment configured correctly, I need to reset the rearm count so I can use ospprearm. Anyone have any ideas?
Also tried speaking to Microsoft, was less then amusing. Being bounced back and forth to finally be told to log it through support.microsoft.com/oas , which turns out you need to specify a contract number or credit card etc. I don't have any Microsoft support
agreement, just looking for a little assist!! I was able to sort out the deployment of windows by resetting the rearm count surely its possible for office!!
Failing the option to rearm office. If there was a way to remove its CMID, this would work for me as well.

o.O I might have figured this out. I've managed to get another CMID generated with a bit of messign around. Just doing a full test to ensure multiple VDI's get diff CMID's then ill edit this post with details *fingers crossed
Ok managed to resolve this not only does this get the CMID sorted but the rearm count too!!
I've not done full testing of each step but this is exactly what I did and it works
1. Kbfix it ran to uninstall office 2010
2. Delete the HKLM\software\Microsoft\office & HKLM\software\Microsoft\officesoftwareprotectionplatform (had to mess about with permissions to do this). This is the main point, something in one of these registry keys must hold both CMID and rearm count.
Nothing obvious thou.
3. Reboot and then reinstall office
4. run ospprearm and windows rearm. (office rearm was required for me as I tested this after step 3 to check new CMID was created first). NOTE CMID for office is generated on starting office or anything office related (including ospp.vbs to check CMID).
If you didn't do this , just windows rearm is required.
If like me you are using Xendesktop and this is a golden image, this is point where you want to power it down, snapshot it and then provide this snapshot to the virtual PC's so they pick up unique CMID's for both windows and office on next boot up :D

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How do I update my Office 2010 KMS key?

I renewed our EES contract with Microsoft and in turn got a new Office 2010 key. Our current clients are saying I have 30 days to activate so I would like to update the KMS key on the server with the new one so they'll pick it up. I haven't found any solid
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Thanks in advance for any help.

Thanks for the reply. That got me a little further. I updated my EES agreement this summer and got new keys, so thought maybe that was the issue with Office giving me the "This copy of Microsoft Office is not activated." when launching any Office
product. I installed and activated the new key now but am still getting the same error in Office. The error code it gives me is 0xc004f074. Looking into that error it looks like a KMS issue. These were activating fine last year and I haven't made any changes
except just updating the key today, but it was doing this before that.
Here is what was returned before updating the key:
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID:
Application ID:
Extended PID:
Installation ID:
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
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Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: (last 5 of old key)
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/14/2014 12:29:28 PM
Key Management Service is enabled on this machine
Current count: 4
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 21779
Failed requests received: 3
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 19665
Requests with License Status Initial grace period: 304
Requests with License Status License expired or Hardware out of tolerance: 1783
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 24
Here is what was returned after:
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID:
Application ID:
Extended PID:
Installation ID:
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: (last 5 of new key)
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/14/2014 12:53:57 PM
Key Management Service is enabled on this machine
Current count: 4
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 21785
Failed requests received: 9
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 19665
Requests with License Status Initial grace period: 304
Requests with License Status License expired or Hardware out of tolerance: 1783
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 24
I appreciate your willingness to help me with this issue and if you can offer any further insight I would greatly appreciate it.
Thanks!
EDIT: I removed all of the ID numbers as I don't know if they mean anything to anyone else or not.

Office 2010 KMS Activation

HiI am trying to setup KMS on 2008 for activating WIndows 7 Office 2010 Citrix Virtual machines. At first I did not have a KMS key so I had to call Microsoft (it was a MAK Key). I installed the 2010 KMS installer for Office and used the KMS key to install it. It says it is licensed and it is showing in DNS. Also I am able to ping to the KMS server form the client to the client from the KMS server. Also I tried to activate on at least 5 pcs.c:\Windows\System32cscript slmgr.vbs /dlv bfe7a195-4f8f-4f0b-a622-cf13c7d16864Microsoft (R) Windows Script Host Version 5.8Copyright (C) Microsoft Corporation. All rights reserved.Software licensing service version: 6.1.7601.17514Name: Microsoft Office 2010, KMSHost editionDescription: Microsoft Office 2010 KMS, VOLUME_KMS channelActivation ID: bfe7a195-4f8f-4f0b-a622-cf13c7d16864Application ID:...
This topic first appeared in the Spiceworks Community

the kms count of 50 would be relating to the windows client licence, as windows client requires 25 to begin activating and stops incrementiing at 50 (double 25).
windows server is 5 to begin and stops at 10
office 2010 begins at 5 and stops at 10.
so, ignore the count of 50 as that's not what you are interested in.
ensure you are using "cscript slmgr.vbs /dli all" on your kms console, as wscript will not show you the whole story in a pleasing way.
i paste or redirect the output into a text file so i can read it more easily.
Don

Office 2010 Volume License Activation

I am asking this here because it pertains to server 2012 R2 standard. We are education and have volume keys for office 2010, both kms and mak. So we don't have to go to each and every pc and enter the mak key, we want to use the kms key. I installed
the volume management role of the server. However, when walking through the configuration, it assumes you are using a kms key for server. We have a mak key for the server and want to activate office 2010 using kms key that was provided when we bought
the application.
Here is the error we get when opening office 2012:
This copy of Microsoft Office is designed for corporate or institutional customers.
Connect your computer to your corporate network to complete activation. Your system administrator can help. Problem is, I took over this computer when my brother died in Deceember of 2011. He did not work for a corporation but may have had his own small business. Help - how can I activate but not Professional Plus. And unfortunately, I have absolutely no paperwork. The girlfriend took the box that had all important papers.
I also tried the VAMT, this results in cannot connect to WMI service. How can we activate office 2010 with our kms key on our 2010 server?

Hi Forgiven,
If you want to activate office with the KMS method, first we need to
setup Microsoft Office 2010 KMS Host on Windows Server 2012 R2.
To install Office KMS Host License Pack on Windows Server, then enter KMS host key.
However, to install Office 2010 KMS Host License Pack on Windows Server 2012R2, a similar discussion is for your reference:
Microsoft Office 2010 KMS Host License Pack on Windows Server 2012R2:
http://social.technet.microsoft.com/Forums/en-US/dcf846ef-cab4-432a-a473-c34af3597c08/microsoft-office-2010-kms-host-license-pack-on-windows-server-2012r2?forum=officeitproprevious
To activate office with KMS, please follow this article:
Plan KMS activation of Office 2010:
http://technet.microsoft.com/en-us/library/ff603508(v=office.14).aspx
In addition, for the activation of office, I also recommend you can post in office forum for more effective support:
http://social.technet.microsoft.com/Forums/en-US/home?forum=officesetupdeployprevious
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We have Office 2010 and Essbase Add-in 6.5.4 and some users are having issues when double clicking to zoom in. When using the double-click to drill down, it flashes a few times and drills down to the lowest level even though it is setup to zoom to the next level. It works when you use zoom in from the menu and this doesnt happen to all the users. Does anyone have a fix for this issue?

We had similar issue but with lower versions of excel where a double click acts continously till the lowest level is reached for the member selected. Notice that all the members are not at the lowest level, it only happens for the current selected cell in excel.
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Office 2010 volume license

Is volume licensed products supported on ZAV 8.0.2 yet?

GEB,
It appears that in the past few days you have not received a response to your
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Has your problem been resolved? If not, you might try one of the following options:
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Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
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Win7 - Using KMS Server for Office 2010 - How can you query that it's actually using KMS?

Hi All,
Our Desktop Support alerted me to an issue in which a client received a pop-up notification about activating Office within 30 days.
I started to dig into our KMS Service, having inherited it from a prior, now gone for greener pastures colleague of mine.
I see the Office 2010 key on the KMS Server and there is a corresponding DNS SRV record for the Server.
Here is that information:
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID: bfe7a195-4f8f-4f0b-a622-cf13c7d16864
Application ID: 59a52881-a989-479d-af46-f275c6370663
Extended PID: 55041-00096-199-345382-03-1033-7601.0000-1222013
Installation ID: 021315815071370255435840389124010276914515863061481930
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: xxxxx
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Trusted time: 2/18/2014 10:34:28 AM
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    Listening on Port: 1688
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Key Management Service cumulative requests received from clients
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    Requests with License Status Non-genuine grace period: 0
    Requests with License Status Notification: 8
Thing is, I try querying for the KMS status on the Win7 machine and there is no entry anywhere that corresponds to Office 2010:
c:\Windows\System32>cscript slmgr.vbs -dli bfe7a195-4f8f-4f0b-a622-cf13c7d16864
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
Error: product key not found.
Where can I make certain that Win7's Office 2010 is in fact using KMS for licensing? Is it in the registry?
Thank you very much for your time,
Mr Mister

Hi,
We might consider to use Volume Activation Management Tool to check the Activation Information:
Reporting Activation Information Using Volume Activation Management Tool 2.0
Or we could take a look into the application log for event ID 12288, 12289 as well as 12290. (the 12288 and 12289 should be in pairs: client query-kms response)
More information, please take a look at the below articles:
How to determine whether the KMS server is working
Windows Event Log
Hope this may help
Best regards
Michael
Michael Shao
TechNet Community Support

Using KMS for Office 2010 on Windows Server 2012R2

Hi,
We are migrating our old KMS server til 2012 R2. As far as I can find out KMS on 2012 R2 is only supported for Office 2013? Trying to install Microsoft Office 2010 Volume License Pack show "operating system not supported"
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Regards
Lars E

hi Lars again,
on the volume licensing site, we have the following Details:
Recent Changes to Volume Activation
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Activation (VA). To activate these products with VA, you can use either a Multiple Activation Key (MAK) or Key Management Service (KMS).
http://www.microsoft.com/licensing/activation/existing-customers/product-activation.aspx
thanks
diramoh

KMS Host for Office 2010

AOA
I deploying windows server 2008 r2 KMS Host successfully. Now, trying to use same machine as KMS Host for Office 2010 Professional Plus. I have adopted for activation through phone. Confirmation ID from Microsoft got it. Error encountered while installing Microsoft
Office 2010 KMS Host License Pack:
"Error Code: 0x2a 0xC004F015, The software licensing service reported that license is not installed"
Tried every page GOOGLE asked but in vain,
Really stuck up and help required.
Thanks in advance.

Dear, I obtained new product key, confirmation key from MS but still no success. really at stake and guys at Microsoft are also not replying positively.
Following error is stucking my eyes and mind
C:\Windows\system32>cscript.exe slmgr.vbs /atp xxx-xxx-x-xx-x-x-x-(Confirmation
ID provided by Microsoft) bfe7a195-4f8f-4f0b-a622-cf13c7d16864
it gives following output
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F04D' to display the error text.
Error: 0xC004F04D
when run this command
C:\Windows\system32>slui.exe
0x2a 0xC004F04d
Output
is
The
software licensing service determined that the installation (IID) or the confirmation ID (CID) is invalid
Thanks in advance.

Activating office 2010 pro plus with kms server

i installed an office 2010 pro plus kms client key on my client but
cscript OSPP.vbs /dsstatus shows this
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
---Processing--------------------------
SKU ID: 6f327760-8c5c-417c-9b61-836a98287e0c
LICENSE NAME: Office 14, OfficeProPlus-KMS_Client edition
LICENSE DESCRIPTION: Office 14, VOLUME_KMSCLIENT channel
LICENSE STATUS: ---OOB_GRACE---
ERROR CODE: 0x4004F00C
ERROR DESCRIPTION: The Software Licensing Service reported that the application
is running within the valid grace period.
Last 5 characters of installed product key: H3GVB
REMAINING GRACE: 29 days (42057 minute(s) before expiring)
---Exiting-----------------------------
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I have already installed the kms server key following this
http://blogs.technet.com/b/odsupport/archive/2010/06/01/office-2010-kms-installation-and-troubleshooting.aspx
thanks

what does the client side need. Do they need a kms key? how do I check
on the KMSclient, and/or on the KMShost, to check, you can use:
cscript slmgr.vbs /dli all > c:\kmsout.txt
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When you install Windows or Office by using VL media, by default these are pre-configured with KMSclient product key.
In case the machine may have been reconfigured with a different product key, and you find that you need to reconfigure back to a KMSclient product key, the Office KMSclient product keys are here:
Office 2010:
http://technet.microsoft.com/en-us/library/ee624355(v=office.14)#section2_3
Office 2013:
http://technet.microsoft.com/en-us/library/dn385360(v=office.15).aspx
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Change Office 2010 key on KMS Server

Hi!
Not sure if this is the right part of the forum, but I'll try!
Recently a company I work for changed provider for Office 2010 and the key that is listed in the KMS-server is wrong.
How do I change the current key to the new one?
Running slmgr.vbs /dlv all gives me the following info about Office 2010:
As marked above, the product key is wrong, this is what I need to change.
Best regards
Andreas Molin
Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin

Recently a company I work for changed provider for Office 2010 and the key that is listed in the KMS-server is wrong.
How do I change the current key to the new one?
<.....>
As marked above, the product key is wrong, this is what I need to change.
Just input the desired product key, this will replace the current product key with the new key:
https://technet.microsoft.com/en-us/library/ee624357(v=office.14)
Manually install the Office 2010 KMS host key and activate
If you want to manually enter the Office 2010 KMS host key and activate it, use the slmgr.vbs script. For more information, see
Configure the Office KMS host later in this article.
Open an elevated command prompt, and then run the following commands:
slmgr.vbs /ipk <NEW Office 2010 KMS host key>
slmgr.vbs /ato <Office 2010 activation ID>
The Office 2010 activation ID is bfe7a195-4f8f-4f0b-a622-cf13c7d16864.
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 2010 Plus VL

I've installed a copy of office 2010 Professional Plus from a file. It didn't ask for a serial and the file indicates that the file is Volume License.
I've done some reading and it looks like there are 2 kinds of licensing for the VL, MAK and KMS. The latter requires a KMS server the MAK just a activates.
Is there a way I can tell which version I have installed as I also read that the KMS version will require a KMS server in 30 days time.
Any help gr8...
James
Alter De Ruine

Please understand Volume liscense is kind of the license type but the MAK or KMS is the activation mothed.
Per your discription, it looks the Office 2010 has been activated by KMS Server. To confirm this, please run the following command in CMD:
For 32bit OS: cscript "C:\Program Files\Microsoft Office\Office15\OSPP.vbs" /dstatus
For 64bit OS: cscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.vbs" /dstatus
The LICENSE NAME and/or LICENSE DESCRIPTION gives the license type for Office 2010, while
LICENSE STATUS shows activation status of Office 2010.
More reference, please visit here:
http://technet.microsoft.com/en-us/library/ee624350.aspx
Thanks.
Tony Chen
TechNet Community Support

Problem opening documents from SharePoint (2013) libraries with Office 2010 and 2013 components installed

Hi
I've been encountering the problem of Office files failing to open from SharePoint 2013 libraries with the prefix of 'ms-excel:ofv|u|' etc. in the url. Following the
helpful questions and answers in the forum, I've identified the likely cause as the fact that my main Office installation is 2010, but I also have installed OneDrive for Business 2013 (which I need in order to sync document libraries with my local drive).
The solution I've seen suggested elsewhere of deactivating the SharePoint integration of Office 2013 components fails for two reasons: there is no way (or at least, I can't find one) of deactivating SharePoint integration probably because, deactivating
SharePoint integration would likely stop the syncing of libraries/folders.
One thing that I have noticed in my case that I've not seen mentioned elsewhere is that if I right-click a document and select 'open in new tab/window' the required
document opens directly in the relevant office package. I don't know if this is a useful observation, but it seems to be new information.
My question is, is there a way I can continue to sync libraries and open Office documents directly in Office 2010? My thoughts are possible changes to registry settings
(which I can do, but don't know enough to find the correct ones myself) or (re)installation of software in some appropriate order to leave the correct settings.
I have 'repaired' my Office 2010 installation without any observed affect on behavior.
Thanks
Ray
(I've just seen a suggestion that Office 2010 SP2 may fix this issue. I've requested to test this, but whilst this may fix my problem, rolling it out to
other users may be more problematic. In the meantime, other suggestions of solutions are welcome)

Hi,
According to your description, it is a good way to do a test about office 2010 SP2, here is an article about this issue- limitations of using the OneDrive for Business sync app with Office 2010 applications , it may help you.
http://office.microsoft.com/en-us/sharepoint-help/solve-problems-youre-having-with-the-onedrive-for-business-sync-app-HA104047973.aspx
Paul Shui
Microsoft Online Community Support
Please remember to click “Mark as Answer?on the post that helps you, and to click “Unmark as Answer?if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

ECC 6.0 and Office 2010 compatiblity

Hi All,
We are facing issue in open Word document from SAP system.
Our SAP system version ECC6.0 , Oracle 10.2.0.5 , HP-Unix
Microsoft office 2010
I am expecting compatiblity issue for Outlook 2010 But I did not find any Note , PAM to say this thing,
Please let me know does ECC 6.0 support Outlook 2010 and if possible get me any URL also which says this thing.
Shivam Mittal

> We are facing issue in open Word document from SAP system.
What kind of issue do you face?
> Our SAP system version ECC6.0 , Oracle 10.2.0.5 , HP-Unix
...your database is out of maintenance - are you aware of that?
> Please let me know does ECC 6.0 support Outlook 2010 and if possible get me any URL also which says this thing.
Please tell us
- the SAPGUI version you use including the patchlevel
- whether the Office 2010 is 32bit or 64bit
- the SAP_BASIS patchlevel of the system
- the exact issue you face
Markus

Problems with reinstalling Office 2010 for windows 7

So, I had Office 2010 installed on my PC. Then for some problems with other programs, I had to format my PC. Then, I opened Microsoft Office 2010 to reinstall it, then I inserted the product key I've written on a sheet, and it gave me error: the product
key doesn't exist. So I tried using WindowsKeyFinder, which found another product key - that one didn't work neither. What might the problems be? Thanks for anyone who will answer this question.

Hi,
Please first make sure whether you've inserted the correct product key. For how to find your Product Key for Office 2010, please refer to this article:
https://support.office.com/en-ca/article/Find-your-Product-Key-for-Office-2010-1e8ef39c-2bd4-4581-a0ae-5cf25ebed489
Also, have you ever made changes to your hardware? If your hardware is substantially different, then it will be considered as a new computer. If this is the case, you might need to
activate your Office 2010 via telephone.
If issue persists, I would suggest you contact Microsoft Custom Service directly for further assistance:
http://support.microsoft.com/en-us/gp/customer-service-phone-numbers
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Office 2010 - KMS licensed/Xendesktop - rearm issue

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