Office 2010 - Outlook

I am a MCITP and work for a Microsoft Gold partner. We are testing Office 2010. The desktop redirector does not work with Office 2010. When the redirector start it says that it cannot find the Mail profile. Can I get a version or a workaround that will allow this to function?

Hi all!
While I'm not a RIM/BB person, I would suspect that access to anything surrounding this topic would be limited to those developers and partners who are, in some manner, registered with RIM -- and they would therefore have their own internal channels to follow to gain access to what is needed. Obtaining access in this public forum would, I think, be contradictory to the proprietary nature of the request... Just my thoughts... But perhaps there might be more information available in the Developers section of this site:
http://supportforums.blackberry.com/rim/?category.id=BlackBerryDevelopment
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Similar Messages

Office 2010 Outlook hung problem

Dear SIR,
I used office 2010 outlook, My outlook configured with 'GOOGLE APPS'.
But suddenly I am getting issue with outlook 2010.
When I click home or send & received tab then outlook hang approx. 1 or 2 minutes.
I installed aslo office SP1 & SP2 getting same issue.
Regards,
Dipak

Hi,
Please try to go to Outlook 2010 > File > Info > Account Settings > Account Settings > Double-click your Google Apps account > More Settings > Advanced, then increase the Server Timeouts setting to the max (10 minutes) to check
if it helps.
Besides, we can also try to create a new mail profile and reconfigure your account to check the result. See:
http://support.microsoft.com/kb/829918
Since this issue could be related to the Google Apps, you can also contact the Google Apps support for more assistance.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2010 Outlook Search and Indexing not working

Hello,
I'm hoping someone may be of assistance as this has been plaguing my outlook for some time now.
Problem:
When attempting to search for any emails via the search bar, it appears as if it is attempting to search, but I receive no results.
Windows 7 x64 Service Pack 1
Office 2010 Service Pack 2
Connected to Office 365 Exchange
In services Windows Search service is not running, though Automatic (Delayed Start is selected), I attempted starting the service but it returned with an error saying it started and then stopped.
In Outlook options > Search > Indexing Options > the service is shown as "Indexing is not Running" and the list of indexed folders is empty. Everything else is grayed
out except "Advance Tab" which only has one button available called "Rebuild", everything else is grayed out.
I am aware this question was asked a few years back but the linked articles referenced are no longer working.
Though I seem to be having a similar problem and any assistance and new suggestions would be greatly appreciated!

Hi,
Please check if you can search mailbox in OWA. If OWA works well, the issue is related Outlook.
If it is the same issue in OWA, in Exchange 2013, you can use the following command to check the content index state of the mailbox database where this user is.
Get-MailboxDatabaseCopyStatus | fl name, contentindex*
If the content index status is Failed, please try to reseed the search catalog. After that, please rebuild the index in Outlook to check the result.
If you are using Office 365, I recommend you ask this question in Office 365 forum which is staffed by more experts specializing in this kind of this problem. You might get a better answer there.
http://community.office365.com/en-us/forums/default.aspx
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Office 2010 "outlook not installed"

I have a user (I'm their IT support) who has a BB Curve 8350 (?) and when they try to sync to office 2010 (calendar and address book) it lets me configure it in Intellisync but then gives me an "Microsoft Outlook Not Installed" error directly afterwards. Office is very clearly installed because I can open it up and check email etc. I'm using Windows 7 32 bit OS, Office 2010 32 bit and BBDM 6.0.1 B21. Phone is also updated to 5.0.
I've hunted through the forums but haven't found my answer. Any suggestions?

I have the same problem. Please need help

Unable to Sync with Office 2010 / Outlook 2010

With the semi recent release of Office 2010, and the availability of the Office 2010 beta for about the last year... Unfortunately there has not been a method added to iTunes to support these calendar or contact types.
Any info on this topic would be great. If there is a beta patch available, I would be willing to test it without the fear of being unable to recover a backup of my outlook.pst file.
Thanks for any assitance.

I have a solution that seems to fit globally...
When you download and install Office 2010, you have 3 choices that you may not be aware of: 32-bit, 64-bit, click-to-run.
32-BIT
The 32 bit version is your typical office installation. You need to download the installer and let Office integrate with your system, just like every version to this point has done. This works with iTunes.
64-BIT
I haven't heard anything good about this version yet. Reports say it won't allow syncing with iTunes and various other plugins. Installation works the same as the 32 bit version.
CLICK-TO-RUN
This is a new installation method devised by Microsoft.
http://blogs.technet.com/b/office2010/archive/2009/11/06/click-to-run-delivering -office-in-the-21st-century.aspx
It essentially runs Office as a virtualization on a new Q drive. That means there are no EXE files for iTunes to find. Also, iTunes will not be able to locate a default mail program, even though you have Outlook set as such.
Download time is hugely faster with C2R and updates are seamless. Kinda big brothery to me. If you want to reinstall office with a full, true version, log into your MSN account with the account you used to purchase the software, click my account, click download next the the product you purchased, then click Advanced Options and select the 32-bit version. You will need to uninstall Office 2010 before attempting a new install.
Hope this helps.

Office 2010 Outlook Desktop/Office 365 Issues-Cannot connect to the desktop in Outlook, Can't see more than 6 old messages in Office 365

Hello,
I'm hoping someone can help me out. I'm having an issue all of a sudden with connecting staff members to Outlook 2010 desktop version. Our super kept having issues, so we disconnected her from the desktop, and tried to reconnect her. I wish I wouldn't have
done that, now I can't get connected back up. We thought we would login to the web version so that she could check her e-mails, which is fine. She can get new e-mails just fine, but she can only see 6 old emails, and she has 100's of old e-mails. Someone please
help, I'm about ready to pull my hair out!!! Very frustrating. :)
Thank you in advance,
Ang

Hi Ang
So this is an Office 365 (Exchange-based) email account? Do you mean you've deleted the specific account from Outlook client and tried to re-add it again?
"now I can't get connected back up" - At which step will it fail? Any error messages when things go wrong? Please first check the account settings that you've entered, and make sure they are correct.
"She can get new e-mails just fine, but she can only see 6 old emails, and she has 100's of old e-mails."
- With web mail portal, you are connected to your mail server directly. If you are referring to the web-based mail portal here, then these old mail messages probably have been deleted from the server.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

My iPad and iPhone do not automatically synch with MS Office 2010 Outlook

My iPhone and iPad should automatically synch with MS Outlook (2010) on my PC. They did before, but now I have to synch manually again and I do not always get all the information synched even then. Help!

Try asking or looking in the dedicated iCloud on my PC forum - this forum is for the iCloud.com website.
Also, try these Apple Support articles:
iCloud: Troubleshooting iCloud Reminders and Tasks
iCloud: Troubleshooting iCloud Contacts
iCloud: Troubleshooting iCloud Calendar
iCloud: Troubleshooting iCloud Mail

Office 2010 MUI in Finnish and Save and Send function not working after upgrading to Lync 2013 MUI

Problem is as follows. Used to have Office 2010, Outlook 2010 and Lync 2010, everything was working. People used it in Finnish and seemly quite a many of them used the Talleta ja lähetä (Save and Send in Finnish) in Office products.
After upgrading Lync to 2013 version, with Finnish language pack installed with it, the Save and send does not work in Office 2010 if it is used with Finnish as display language. When you try to use it you get a Mapi error and reason is undefined or something,
hard to say what it is exactly in english as the error message is in finnish. On those machines if the display language is changed back to english the Save and send works as it should.
Any ideas?

The problem was caused by the Language Packs for Lync 2013 or Office 2013. Without them all works.
And if you want to just unisntall the 2013 lang packs, then you also need to repair install the office 2010 ones to make it work again.

Synchronising my iCloud account with MS Office 2010

I use MS Office 2010 Outlook for emails and calendars and I wish to find an effective method to synchronise my iCloud account (used on iPad air and on iPhone 5S with the Outlook 2010 program on my HP laptop computer. This I have done before, but Outlook reported a failure to synchronise with my iCloud account and asked me to switch off the synchronisation. This I did, but I cannot find the necessary method in Outlook Add-ins to synchronise my systems.
Clear instructions, the simpler the better, would be much appreciated.

Try asking or looking in the dedicated iCloud on my PC forum - this forum is for the iCloud.com website.
Also, try these Apple Support articles:
iCloud: Troubleshooting iCloud Reminders and Tasks
iCloud: Troubleshooting iCloud Contacts
iCloud: Troubleshooting iCloud Calendar
iCloud: Troubleshooting iCloud Mail

I have installed 2010 microsoft office 2010 home and business version for my laptop,and i have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this que

I have installed 2010 Microsoft office 2010 home and business version for my laptop,and I have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this issue.
Regards
Raghavendar

Hi Raghavendar,
Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
1. In Outlook, click the File tab, click Options, and then click
Add-Ins.
2. Please take one of the following actions:
If the add-in is in the Inactive Application Add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
COM Add-ins, and then click Go.
b. Click to select the check box next to the add-in, and then click OK.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should be available when you create a new calendar item.
If the add-in is in the Disabled Application add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
Disabled Items, and then click Go.
b. Select the add-in, and then click Enable.
c. Restart Outlook, and then verify that the add-in is displayed in the
Add-ins dialog box.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should now be available when you create a new calendar item.
3. In Event Viewer, view the Application log to see whether an error was logged for Outlook, for Lync 2013, the Lync Meeting Add-in for Microsoft Office 2013.
Thanks,
Winnie Liang
TechNet Community Support

All of Office 2010 Student and Home Edition Programs open as Microsoft Single Image instances since Installing Outlook 2013

Office 2010 Student and Home Edition has been running without problems on my PC since 2012. Recently installed Microsoft Outlook 2013 (The version of Office 2010 did not include Outlook), since then, every time I open any of the original Office 2010 Programs
eg XCEL, WORD, POWER POINT, ONE NOTE, the program opens in 'Microsoft Office 2010 Single Image' which appears to have to be installed every time any of the programs are opened. The Installation process takes anything up to a few minutes to complete and sometimes
when filing or printing a document, the install restarts, on occasions, in an endless loop which requires random,imaginative keystroke action to terminate. The program shortcut icons all point to the 'Microsoft Office 2010 Single Image' application, I have
not succeeded in finding where the original programs are located as a quick way of trying to fix the problem.
The new installation of Outlook 2013 opens normally.
Evidently, the Outlook 2013 installation has disturbed the 2010 licensing or something ellse, can this unintended change be reversed?
Short of a complete Un-install + Re-Install, I have tried every straightforward repair/ change (run All on my computer)/ enter product code etc option, all to no avail.
I have read of variations on the same problem relating to mixing Office 2003/ 2007, cases of Outlook 2013 starting up in a similar way, but no examples of the specific problem outlined above. The next step
is a complete Un-install + re-install of Office 2010, is this the answer or do I need to go further? Indeed, is there a quick fix?

Hi,
The Microsoft Office Single Image 2010 is a set of tools, documentation, and product files that licensed original equipment manufacturers (OEMs) can use to preload Office on new computers for distribution to end users.
I would suggest you to try the methods listed in this KB article:
http://support.microsoft.com/kb/2528748/en-us Just run the Fix-It tool mentioned in the page, or follow the steps to fix it by yourself.
A similar issue is discussed here, you might have a look:
http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/microsoft-office-single-imagewhat-is-it-exactly/8a3fe920-d2b2-436e-9283-e7c085905692
Thanks,
Ethan Hua CHN
TechNet Community Support

KB2687455 (SP2 for Office 2010) Breaks Outlook Searches of Shared Contacts/Calendars

Hello, everyone! I would love to know if anyone else is experiencing these issues.
I am an IT Network Technician for several clients that have had issues searching in shared contacts and/or calendars in Outlook 2010. These users are using Office 2010 in Citrix/Remote Desktop Services environments. When these servers automatically
download and install KB2687455, the users can no longer perform searches in shared contacts/calendars. They receive an error stating, "The requested Upon removing this update, and having the user close and re-open Outlook, the search functionality is
restored. Surprisingly, a reboot is not required to restore searching.
Is Microsoft aware of this issue? If so, what is being done to correct it? If not, is anyone else experiencing similar symptoms?
Our firm has already observed similar failure of the search functionality in Outlook 2010 due to the installation of another Windows Update, KB2956128. The issues with that update are already well-documented, based on a preliminary Google search,
and we have blocked the installation of that update, where possible, until we are informed of a fix for it from Microsoft. Any information on the repair of that update would also be much appreciated.

Hi,
Both KB2956128 and KB2956203 seem to cause this issue to some of our users, as you mentioned KB2956128, have you checked KB2956203? If you have installed this KB, uninstall it to check the result.
If it is KB2956203, we have been aware of some issues caused by the recent updates, and would like to collect more information for further investigation.
Can you guys share your detailed system info? Also, if you have any log files about the issue, kindly share with us by sending them to this email account:
[email protected] (please use the link of this thread as the subject).
We appreciate your assistance with this.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Migrating to office 365/Win 8.1 from Office 2010/Win 7.0 the Outlook Personal folders are missing.

In Office 2010 I had emails archived into private data file personal folders/subfolders under Outlook 2010. My Office 2010 installation was wiped out when I upgraded from Windows 7 to Windows 8.1. The outlook.pst files are still available. When I installed
Office 365 on my Windows 8.1 system, Outlook 365 picked up the .pst and populated the Inbox and Sent folders, but the archived email personal folders are not present, and also the contacts folder is empty. I haven't been able to figure out where on the hard
drive the personal folders were actually archived (in Office 2010 ) or if Office 365 will even support showing these personal folders.

Problem solved. I found a separate .pst file in my backups that contained the personal folders and the contacts. This file wasn't in the Win 8.1 documents\outlook files folder. So two .pst files are needed; one for the emails and the other for the personal
folders.

Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message when you send e-mail from Office 2010 in Outlook

Hi,
If save and send as attachment used in MS Office 2010 then outlook 2010 displays error "Either
there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010"
Windows 7 32 bit Enterprise edition and Offoce Professional plus 2010 32 bit is installed in the machine.
I have followed the below troubleshooting steps but still getting the same error.
Method 1:
Followed the Microsoft fix
http://support.microsoft.com/kb/813745
1. On the Windows taskbar, click
Start > Run.
2. In the Open box, type the following text:
3. regedit
4. Press Enter.
5. Go to the following registry key:
6. HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
7. In the right pane, right-click
the following registry value:
8. PreFirstRun
9. Click Delete
10. Click Start, and then click Run.
11. In the Open box, type regedit, and then pressENTER.
12. InRegistry Editor, locate the followingsubkey in the registry:
13. HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
14. Select thesubkey, and then pressDELETE.
15. Click
Yes.
Method 2:
Repaired Office
Method 3:
fixmapi.exe. Mapi32.dll
Method 4:
Created the below registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Offlce\15.0\Outlook
Create the following String value if it does not exist: Bitness Set the String value for Bitness to the following if it is not already set to x86
Method 5:
Compared the installed applications
Uninstalled the below program :Microsfot Visuall C++ 2008 Redistributable - x86 - KB2467175" and installed "Microsfot Visuall C++ 2008 Redistributable - x86 - 9.0.21022"
Please help to solve the issue.
Regards,
Boopathi S

Hi,
Do you mean Send as Attachment button under File>Save & Send>Sending Using E-mail
in Office applications, like Excel or Word?
Is this an issue that come up recently? Have you ever made any changes to your system?
If you have installed multiple e-mail programs on the same computer, please try to make Outlook the default mail client and then try again:
http://office.microsoft.com/en-us/outlook-help/make-outlook-the-default-program-for-email-messages-contacts-and-calendar-HP010355552.aspx
http://support.microsoft.com/kb/223877
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Going from Office 2010 to 2013 and Back to 2010 I lost My Outlook Search

Hello--
We are doing some beta testing and I had to install Office 2013 from 2010. I finished the testing and went back to 2010.
Now, when I do a Windows search, my Outlook email is not included in the search results. This is a major loss to my productivity. I believe I read that Outlook email is not included in the Windows search with 2013, so that's probably why I lost it.
Can you tell me how I can include Outlook email in my Windows searches again? I searched for solutions online and all I got were questions.
Thanks!
Stephen
Stephen Davis

Hi,
Sorry for not having resolved this issue so far. We can try to uninstall Office 2010 first, then delete the following registry keys from the location:
Win + R, type "regedit"(without quotes) then press Enter.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\15.0\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook
Once the keys are deleted restart the computer, then re-install Office 2010 to check the result.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here
That fixed it. After I did the steps you indicated, I went back to the Indexing options and made sure the Office14 folder was included.
Thansk
Stephen Davis

Office 2010 - Outlook

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