Office 2010 Product Key blocked

I have installed Office 2010 again on a rebuild of Windows 7 and when I try to change the
product code so that it is activated it locks up. When I go to your site and put in the product
code it says it is blocked.
I bought the product with a new computer and it worked for a long time. Now with rebuilding Windows 7
and reinstalling office the code is blocked.
How do I get it unblocked without playing lots of games and filling many forms? If I can't I will stop buying MSFT
products and make do with other products, mostly free ones...

Hi,
If you want to re-use the product key on a rebuild machine, please contact the customer service to migrate the product key:
http://support2.microsoft.com/gp/customer-service-phone-numbers/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Can I re-install Office 2010 Product Key Card?

I have a Office 2010 Product Key Card version. Do I need to remove it completely from one Windows 7 computer before I attempt to install it on a completely different Windows 7 computer.
Or does that version of Office 2010 always need to stay with the first computer?
If the latter is true, I wish that would have been spelled out in big, bold letters on the product box.
Thanks.

Hi,
Yes, you can transfer Office 2010 to another PC.
But please note that you must remove Office 2010 completely from the previous PC. You’ll also need to use telephone option in Activation Wizard to contact the activation center after you transfer Office 2010 to another PC.
You can find your local custom support number on the link below.http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
Melon Chen
TechNet Community Support

Microstoft Office 2010 product key error

I located the Office 2010 product key sticker on the side of my computer. It came pre-installed. When I type in the Product Key, I get an error message saying it is "Not a Valid Product Key". I have double checked that I am not typing the code in incorrectly and I cannot find multiple copies of Office 2010 installed.
This question was solved.
View Solution.

LetsGoPerds wrote:
I located the Office 2010 product key sticker on the side of my computer. ....
Hi,
No, that is NOT Office product key, it's Windows product key. Your machine has pre-installed TRIAL version. If you wish to continue to use it you have to buy e keycard. I really hate this practice from vendors and ALWAYS uninstall trial software on my computers. Please check the following link to buy product keycard.
http://office.microsoft.com/en-us/buy/product-key-card-FX101850744.aspx
You can pay much cheaper for Home & Student version and a lot cheaper with a student id card.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Office 365 downgrade for Office 2010 Product Key

Hi,
I just would like to inquire if it is possible to downgrade the Office 365 that was purchased from a vendor. The vendor specifically assured us that there would be product keys that would be given and we would be able to use it in on our existing Office
2010 products. But unfortunately, it does not work.
The vendor is no longer answering our calls, emails text messages, etc after he has received the payment for the Office 365.
We are located in Riyadh, Saudi Arabia.
Thanks in advance.

Hi,
Who is that vendor? What did they tell you in detail?
In this forum we mainly discuss technical questions about Office products, for the purchase and activation questions, I suggest you contact your local customer service.
You should be able to find your local customer service number from this link:
https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

We are sorry, but we are unable to complete your request.•The Office 2007 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.

Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
I have a live login and MS ID 4 my SkyDrive account but I only use my MS touch with 8.1, SkyDrive and office 365 for mobility.
And I still like to backup to my own server!!!
What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
That's where MS wants me to get my computing needs from in future and I will always be able to retrieve it in future but what about the $$$$$ I have spent on software, hardware and applications prior to now???
I know u guys love 2 collect data 4 marketing analysis,
4 example I have an old PC that is still running a server from last century - if you knew about it a simple script would allow you to offer upgrades or at least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out
now...
Why cant I add products previous online email purchases into the 1 MS live ID account where I can keep it together? If you make that available I don't have to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc
etc.
What has brought me 2 this is I was looking for my office pro 2007 disks to rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit at all)
I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO DOWNLOAD the software - regardless of the key I used - I got the error message: We are sorry, but we are unable to complete your request.•The Office 2007 Product Key
provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.
That's crap - This is a clean brand spanker install of Win7 and there was nothing b4 I put the oem drivers from Toshiba back on.
I looked at dozens of support pages and forum blogs and tried for hours to get a copy to download - including incognito and other logins but because my default PC name is also my MS Windows live ID the same error was repeated.
I keep away from the non MS sites for these things and with good reason - there were heaps of similar users with the same issue or very close to it that had downloaded from a supposed MS copy from eValue or digital river etc and the next
thing was total corruption of the OS.
EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave me a link to a slightly older version which will need updating and some reg edit changes but so far, so good.
The point is - what a crock !
I should be able to just keep all my software, drivers, updates, service packs, and versions that I have upgraded in the MS store.
If Microsoft aren't going to support XP or Office 2003 and eventually 2007, vista & Windows7 not far behind??? then that's still no excuse for them to put these restrictions and limits when I OWN my copy of the software!!
Unlike office 365 and SkyDrive space which is described in the T&C (that we all read before ticking that radial button to agree of course) as ONLY under a leased licence.
IF Microsoft can support AND develop software that supports SQL2000 Servers, why is it so hard to archive and keep the same info for everyone???

Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
I have a live login and MS ID 4 my SkyDrive account but I only use my MS touch with 8.1, SkyDrive and office 365 for mobility.
And I still like to backup to my own server!!!
What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
That's where MS wants me to get my computing needs from in future and I will always be able to retrieve it in future but what about the $$$$$ I have spent on software, hardware and applications prior to now???
I know u guys love 2 collect data 4 marketing analysis,
4 example I have an old PC that is still running a server from last century - if you knew about it a simple script would allow you to offer upgrades or at least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out
now...
Why cant I add products previous online email purchases into the 1 MS live ID account where I can keep it together? If you make that available I don't have to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc
etc.
What has brought me 2 this is I was looking for my office pro 2007 disks to rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit at all)
I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO DOWNLOAD the software - regardless of the key I used - I got the error message: We are sorry, but we are unable to complete your request.•The Office 2007 Product Key
provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.
That's crap - This is a clean brand spanker install of Win7 and there was nothing b4 I put the oem drivers from Toshiba back on.
I looked at dozens of support pages and forum blogs and tried for hours to get a copy to download - including incognito and other logins but because my default PC name is also my MS Windows live ID the same error was repeated.
I keep away from the non MS sites for these things and with good reason - there were heaps of similar users with the same issue or very close to it that had downloaded from a supposed MS copy from eValue or digital river etc and the next
thing was total corruption of the OS.
EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave me a link to a slightly older version which will need updating and some reg edit changes but so far, so good.
The point is - what a crock !
I should be able to just keep all my software, drivers, updates, service packs, and versions that I have upgraded in the MS store.
If Microsoft aren't going to support XP or Office 2003 and eventually 2007, vista & Windows7 not far behind??? then that's still no excuse for them to put these restrictions and limits when I OWN my copy of the software!!
Unlike office 365 and SkyDrive space which is described in the T&C (that we all read before ticking that radial button to agree of course) as ONLY under a leased licence.
IF Microsoft can support AND develop software that supports SQL2000 Servers, why is it so hard to archive and keep the same info for everyone???

How to get Exchange 2010 Product Keys from an existing installed servers

hi All,
we are facing some kind of critical issues. we had 3 MB servers . the two servers are in DAG all our productions DB's running in DAG. the DAG servers are crashed due to hardware issues. one server is acting as archival server. all servers are running exchange
2010 sp3.
now we are trying to rebuild new servers to restore DB's. the new servers is prompting the product key to be entered. unfortunately we don't have product keys of exchange 2010. since we are gold partner we have partner network portal. when i tried to get
the product key from portal am able to see only 2013 keys. we called up Microsoft and explained but no use. they said we have to use exchange 2013. but we cant simply go ahead and migrate.
but the only option is we have exchange 2010 installed servers they all act as CAS/HUB server with the same licence. please let me know how do i retrieve exchange 2010 product keys from an existing servers. Please advise me its very critical.
can we get the product keys through some kind of scripts?
Thanks, Venkatesh. "Hardwork Never Fails"

Hi,
For this issue, I recommend you contact Microsoft customer service to consult this question. Thanks for your understanding.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Re: Microsoft Office Home and Student 2010 Product Key Card

send me my mail, product key as early as possible

will you please send me my microsoft office 2010 home and student product key

MS Project 2010 Product Key Activation Error

Hello,
Our company purchased a version of MS Project 2010 a few years ago and it was installed on a laptop in our office and was working without any issues. However, that laptop recently had a virus issue and it needed to be completely cleaned off and rebuilt.
So now I am reinstalling all the software that was on that laptop. When I try to install the MS Project 2010 for that laptop it says that the Product Key is good and lets me install Project, but when I open Project it asks to Activate the version using
the Key online. When I say yes, it says that the Product cannot be activated because the Key is not valid.
Why won't it let me activate? It is the same version that was previously installed on the same laptop? Please let me know what I need to do to activate this software. Thank you.
- Sarah

smonville1,
I think this is an issue you'll have to resolve by contacting Microsoft directly. Have your key available when you talk to them.
John

Windows 7 Product Key Blocked - Not Genuine notice

My T420 is 3 years old and suddenly yesterday I got the notices and black screen saying "This copy of Windows is not genuine." And nag screens about it roughly every half hour (and annoyingly at boot-up).
I tried several fixes online, including re-entering the Product Key. When I do that I get error code 0XC004F063. There's no place to contact Microsoft for a replacement key, it says to contact Lenovo.
I talked to Lenovo support this morning and was told I may need to reinstall Windows and they were mailing me Restore discs. He checked and said with that error code I needed to call Microsoft.
I called MS and they checked the Product Key...it's blocked. I gave him my Product ID and that's blocked too. He said get back to Lenovo.
Lenovo knows nothing about this. Or what to do about it. The woman told me she had someone call this morning with something similar, though it was with Windows 8. She checked and several other support people had had similar calls this morning. She also said I'd probably have to reinstall Windows. I asked if she'd ever had this before and she said no. I asked if she knew of others having these calls before and she said not that she knew of. I asked if it seemed suspicious that suddenly a few people were having this problem. Sounds like Lenovo blocked a series of Product Keys. She hedged about whether it was truly escalated and said the Floor Manager was aware of it and they'd look into it. When I asked if they'd contact me if they found out anything, she said it doesn't work that way. They're mailing me the Restore discs and I'm to call back Friday to see if anyone knows anything.
In the meantime, here's my MS Genuine log. It looks okay to my untrained eye....anyone have any insights or know of other instances of this, especially in the past 24 hours?
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {86161042-D054-4079-BCEC-CB5F55619F8A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{86161042-D054-4079-BCEC-CB5F55619F8A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-265682227-868801212-28954433</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4177CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>83ET76WW (1.46 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20130705000000.000000+000</Date></BIOS><HWID>162C3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-83 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-2112014
Installation ID: 002094862504439480529245729492236146739814211844460910
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 07/30/14 1:27:01 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:30:2014 13:14
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAln2OQPFIopZuwZxCBALWqtwC4Cgucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-83
FACP LENOVO TP-83
HPET LENOVO TP-83
MCFG LENOVO TP-83
SLIC LENOVO TP-83
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-83
ASF! LENOVO TP-83
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-83
UEFI LENOVO TP-83
UEFI LENOVO TP-83
Solved!
Go to Solution.

Mark this as SOLVED. I got it sorted out. No one (including me) realized that the Product Key Belarc gives is a generic Lenovo one and that the lack of a sticker is because it's under the battery. I didn't realize this...and neither did Two Lenovo support people!

Microsoft Office 2007 Product Key??

I thought... The Microsoft Office 2007 was totally installed in this laptop. (I bought it 3 days ago.)
But once I click the Microsoft Office 2007 Word, it requires the product key?!!!
What do I need to do to use it without paying money?? It is gonna be so bad if I have to pay money.

Rrrrrrr wrote:
Another +1 for Open Office. Not only is it FREE, it can use MS Office templates.
Another solution is MS has Office 2010 in beta form right now to use for free (I think its over in June though).
I prefer Open Office since its simpler and not as dolled up as MS Office is. Just my preference.
A word of warning though, the support for open source software is very limited. So, if you ever need help, good luck. I've recommended Linux and Open Office for many of my past clients and all were thrilled about it being free, but none were too happy when they needed help and found it lacking. Although I use Open Office, I can't belittle the value and usefulness of Micro$oft Office. It's a very developed suite of programs that is well worth its price. The sad part is that most people that use M$ Office only utilize about 10-15% of its potential (pretty much the word processing and table creation stuff) and as a result do not see its full value.
I DO NOT work for Best Buy. Whatever I post are just educated guesses or common sense.

How do I update my Office 2010 KMS key?

I renewed our EES contract with Microsoft and in turn got a new Office 2010 key. Our current clients are saying I have 30 days to activate so I would like to update the KMS key on the server with the new one so they'll pick it up. I haven't found any solid
instructions anywhere so am posting a new question. How do I update the KMS key for Office 2010? What commands do I need to run?
Thanks in advance for any help.

Thanks for the reply. That got me a little further. I updated my EES agreement this summer and got new keys, so thought maybe that was the issue with Office giving me the "This copy of Microsoft Office is not activated." when launching any Office
product. I installed and activated the new key now but am still getting the same error in Office. The error code it gives me is 0xc004f074. Looking into that error it looks like a KMS issue. These were activating fine last year and I haven't made any changes
except just updating the key today, but it was doing this before that.
Here is what was returned before updating the key:
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID:
Application ID:
Extended PID:
Installation ID:
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: (last 5 of old key)
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/14/2014 12:29:28 PM
Key Management Service is enabled on this machine
Current count: 4
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 21779
Failed requests received: 3
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 19665
Requests with License Status Initial grace period: 304
Requests with License Status License expired or Hardware out of tolerance: 1783
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 24
Here is what was returned after:
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID:
Application ID:
Extended PID:
Installation ID:
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: (last 5 of new key)
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/14/2014 12:53:57 PM
Key Management Service is enabled on this machine
Current count: 4
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal
Key Management Service cumulative requests received from clients
Total requests received: 21785
Failed requests received: 9
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 19665
Requests with License Status Initial grace period: 304
Requests with License Status License expired or Hardware out of tolerance: 1783
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 24
I appreciate your willingness to help me with this issue and if you can offer any further insight I would greatly appreciate it.
Thanks!
EDIT: I removed all of the ID numbers as I don't know if they mean anything to anyone else or not.

Office 2010 activation key lost

Help! Ive recently had to reset my laptop back to factory,( due to sons downloading a trojan) problem is I need an activation key for Office 2010. apparently It was on/in the packaging the laptop came in.(long gone) how do I do this? the Dell site doesn't seem to cover the recovery .

It was on a card with restore disk.
You lost this so you will have to buy it again.

Office 2010 Production Support

Did they ever release working support for the production release of Office/Outlook 2010 in either 32 bit or 64 bit for syncing? All the other 3rd party addins that we utilize where available when the product went production and prior to that. The only systems that we do not have on Office 2010 are the ones that require IPhone syncing, it is a pain to support to versions of Outlook and to keep publishing validation variance reports on these machines

Dave Sawyer wrote:
The answer remains the same as it was last week; Apple has not as of yet announced official support for Office 2010. When that support will come, no one here can say.
unfortunate that they can't stay in sync with the business curve, getting pressured to get the machines within compliance within 3 weeks, looks like we are are being forced back to Windows Mobile phones.
Message was edited by: Wingrider01

Microsoft Office Invalid Product key

hi i have a problem with microsoft office and also i have the cd. ok heres the problem i upgraded to mountain lion and then microsoft office got deleted to i installed it again with my cd but when i entered my product key it wont work.can some one help me?

When you called Microsoft Office support, what did they say?

Project 2010 Product Key Not validating

Used the trial version of 2010, bought a 'used' license from Amazon reseller, but product key will not validate. Any ideas about cause?? Perhaps Trial Version is still causing issues with new key??? (Windows 7, 64bit)

"Used" licenses are ones that have already been validated by another user. You might have bought a copy that you can't validate which would explain your problem. When you try to validate there is a choice between validating on-line or through
an 800 number. Call the number and see if they will validate the version you have. Ellen Lehnert, PMP, MCT [email protected] www.lehnertcs.com Training/Consulting/Author

Office 2010 Product Key blocked

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