Office 2011 crashes.
Office 2011 crashes when I open it on my new Mac Pro. Microsoft Word, Excel and PowerPoint, when it opens and gets to the gallery page I get the spinning wheel and it crashes.
Error message: Microsoft Word has encountered a problem and needs to close.
When I click on the "More Information" button it says. Error Signature: Exception: EXC_BAD_ACCESS.
It does the same thing when I open Excel and PowerPoint.
I am with the same problem, when I ask for to print appears error EXC_BAD_ACCESS in my Excel. What I must make to fix this?
Thanks
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Office 2011 crashed after update to 10.9
After the update to 10.9 on a lot of Macs office 2011 crashed on right klick (context menu) in word, excel and powerpoint. . I tried everything, but the only solution is to use a new user account, then office works perfect.
I had the issue today on 5 Macs. Before update office worked fine, so it seems that apple made a big mistake in 10.9 update. I hope that there will be another solution from apple, soon.Briesmi wrote:
After the update to 10.9 on a lot of Macs office 2011 crashed on right klick (context menu) in word, excel and powerpoint. . I tried everything, but the only solution is to use a new user account, then office works perfect.
I had the issue today on 5 Macs. Before update office worked fine, so it seems that apple made a big mistake in 10.9 update. I hope that there will be another solution from apple, soon.
Perhaps this is a fonts issue, try this
1. Open Font Book in Applications.
2. Select all fonts,
3. Under File in the Menu bar select "Validate Fonts”
If this doesn't help, I've read that this might help
1. In Finder, GoTo /Library/Application Support/Microsoft/MERP2.0
2. double-click “Microsoft Error Reporting” to launch program
3. In Preferences, uncheck “Enable Microsoft Error Reporting” -
MS Office 2011 crashing on save after Mavericks upgrade
I am using a MacBook Pro (2011), previously with Mountain Lion. A week ago, I agreed to the prompt to update my OS to Mavericks. What a huge mistake... it has been an absolute disaster.
There has been a host of problems which I managed to work through with the help of this community and most of them have been resolved.
However, the is one massive issue remaining: Any MS office program (MS Office 2011) completely crashes every time I:
- attempt to Save a file after making any substantial chage. By substantial, I mean for example insert a picture in Word (if you can make it that far) or insert a new slide in powerpoint.
- press save as, or pretty much any time you have to use a file browser dialog for anything at all.
This occurs on PowerPoint, Word, Excel.
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
It seems there are many people out there with related / similar problems. Based on these threads, I have already attempted:
- use Disk Utility > Repair Disk Permissions
- update to MS Office 14.2.0 (previously I was using 14.1.0)
- disable Microsof Error Reporting tool
- Use Keychain First Aid
Any help would be greatly appeciated.
Crash Log
===============================================================================
Process: Microsoft Word [732]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.2.0 (14.2.0)
Build Info: Unknown-120402~0
Code Type: X86 (Native)
Parent Process: launchd [506]
Responsible: Microsoft Word [732]
User ID: 501
Date/Time: 2014-06-12 15:45:06.544 +0800
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 93060472-8687-A564-7FA1-5E74658707D0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000082000000
VM Regions Near 0x82000000:
MALLOC_SMALL 000000007f800000-0000000082000000 [ 40.0M] rw-/rwx SM=PRV
-->
__TEXT 000000008fe9b000-000000008fece000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x90546390 _platform_memmove$VARIANT$sse42 + 128
1 com.apple.CoreFoundation 0x95f45582 CFDataReplaceBytes + 674
2 com.apple.CoreFoundation 0x95f0a97c __CFDataInit + 924
3 com.apple.CoreFoundation 0x95f452d9 CFDataCreate + 41
4 com.apple.LaunchServices 0x956f6537 GetIconRefFromIconFamilyPtr + 47
5 org.tigris.scfinderplugin 0x0732a3b0 IconRefFromIconFileNoCache + 279
6 org.tigris.scfinderplugin 0x0732a716 SCIconOverlayIconRefFromIconFile + 64
7 org.tigris.scfinderplugin 0x07328900 SCIconOverlayProviderMessage + 650
8 org.tigris.scfinderplugin 0x0732a5a7 SCFinderIconOverlayGetIconRefFromFileInfo + 197
9 com.apple.HIToolbox 0x9af4d29b WindowData::GetOrCreateProxyIcon(OpaqueIconRef**) + 207
10 com.apple.HIToolbox 0x9af4d325 GetWindowProxyIcon + 36
11 com.apple.HIToolbox 0x9ad79bc0 HIWindowTitleView::HasProxy() + 54
12 com.apple.HIToolbox 0x9ad7a0c4 HIWindowTitleView::GetOptimalSizeSelf(CGSize*, float*) + 42
13 com.apple.HIToolbox 0x9acaa33a HIView::GetOptimalSizeWithLimitsSelf(CGSize*, float*, CGSize*) + 34
14 com.apple.HIToolbox 0x9acaa2c2 HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 468
15 com.apple.HIToolbox 0x9acaa0c9 HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 55
16 com.apple.HIToolbox 0x9ad711a5 HIWindowFrameView::LayoutChildrenSelf() + 1671
17 com.apple.HIToolbox 0x9ac5efa7 HIView::LayoutChildren() + 173
18 com.apple.HIToolbox 0x9ad754ea HIWindowFrameView::UpdateTitle(bool) + 342
19 com.apple.HIToolbox 0x9ad737fb HIWindowFrameView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 479
20 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
22 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
23 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
24 com.apple.HIToolbox 0x9ac64bc5 SendSimpleWindowEvent + 96
25 com.apple.HIToolbox 0x9af4d04e RedrawWindowAfterModifyingProxy(WindowData*) + 42
26 com.apple.HIToolbox 0x9af4d5cc SetWindowProxyAliasWithFSRef(WindowData*, AliasRecord**, FSRef const*) + 102
27 com.apple.HIToolbox 0x9af4d54a HIWindowSetProxyFSRef + 84
28 com.microsoft.mcp 0x02382c2a McpSetWindowProxyFile + 50
29 com.microsoft.Word 0x00123641 0xa3000 + 525889
30 com.microsoft.Word 0x012fd2ae wdGetApplicationObject + 9275934
31 com.microsoft.Word 0x012fe4eb wdGetApplicationObject + 9280603
32 com.microsoft.Word 0x0130010e wdGetApplicationObject + 9287806
33 com.microsoft.Word 0x007d59aa wdCommandDispatch + 1817738
34 com.microsoft.Word 0x00315711 0xa3000 + 2565905
35 com.microsoft.Word 0x00335e0d 0xa3000 + 2698765
36 com.microsoft.Word 0x0039aa71 0xa3000 + 3111537
37 com.microsoft.Word 0x0039a74a 0xa3000 + 3110730
38 com.microsoft.office_library 0x02a70de1 MsoOSTypeDefaultMailClient + 136
39 com.microsoft.mcp 0x022fbe98 MsoFClonePxCore + 577
40 com.microsoft.mcp 0x02337bb0 McpDispTBCBDataFromIMcpControl + 747
41 com.microsoft.mcp 0x023f4b2f MsoWzMathAlphaToWz + 43242
42 com.microsoft.mcp 0x023ec52e MsoWzMathAlphaToWz + 8937
43 com.microsoft.mcp 0x023f8772 MsoWzMathAlphaToWz + 58669
44 com.microsoft.mcp 0x023eca14 MsoWzMathAlphaToWz + 10191
45 com.microsoft.mcp 0x022982ae MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 2470
46 com.microsoft.mcp 0x02297857 MEventHandler::DoEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 227
47 com.microsoft.mcp 0x02297729 MHIView::InitializeEventHandler() + 459
48 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
49 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
50 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
51 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
52 com.apple.HIToolbox 0x9ad27c40 SendControlDefTrack(HIView*, CGPoint const&, unsigned long*, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, short*) + 316
53 com.apple.HIToolbox 0x9ad1e152 HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 132
54 com.apple.HIToolbox 0x9ad1e3d6 HIView::ClickSelf(OpaqueEventRef*) + 388
55 com.apple.HIToolbox 0x9ac59992 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 4314
56 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
57 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
58 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
59 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
60 com.apple.HIToolbox 0x9acc4285 HIView::Click(OpaqueEventRef*) + 317
61 com.apple.HIToolbox 0x9acc413d HIViewClick + 50
62 com.apple.HIToolbox 0x9ae08e2b HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
63 com.apple.HIToolbox 0x9ae093ae HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 508
64 com.apple.HIToolbox 0x9ae088f6 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 545
65 com.apple.HIToolbox 0x9acc2758 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 857
66 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
67 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
68 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
69 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
70 com.microsoft.mcp 0x022e2307 McpRunFontMenuIdleTasks + 4866
71 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
72 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
73 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
74 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
75 com.apple.HIToolbox 0x9ac839a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3116
76 com.apple.HIToolbox 0x9ac50795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
77 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
78 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
79 com.microsoft.mcp 0x022d6dfd McpRunApplicationEventLoop + 11815
80 com.microsoft.mcp 0x022d446a McpRunApplicationEventLoop + 1172
81 com.microsoft.Word 0x000a6721 0xa3000 + 14113
82 com.microsoft.wlmkernel 0x04d6dcb5 _WlmMain + 97
83 com.microsoft.Word 0x000a5ac5 0xa3000 + 10949
84 com.microsoft.Word 0x000a5a76 0xa3000 + 10870
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98f0d992 kevent64 + 10
1 libdispatch.dylib 0x90ba6899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x90ba6532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x93598091 0x9332b000 + 2543761
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x97b1b64c AIOFileThread(void*) + 1014
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x189d4000 ecx: 0x00000000 edx: 0xe62e8c00
edi: 0x374a4000 esi: 0x9bd17400 ebp: 0xbff50068 esp: 0xbff50060
ss: 0x00000023 efl: 0x00010286 eip: 0x90546390 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x82000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xa3000 - 0x1e1bffb +com.microsoft.Word (14.2.0 - 14.2.0) <9E8FAA2D-695B-BE41-5AA4-8C4D3A0F8A40> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2211000 - 0x222aff7 +com.microsoft.mbukernel_framework (14.2.0 - 14.2.0) <C3D243D0-6C03-23CF-C6B7-C771088E5BCC> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x223e000 - 0x2268ffb +com.microsoft.setupui (14.2.0 - 14.2.0) <A323E2C6-9E84-CCA6-BFCA-661C5CBACEF9> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x228f000 - 0x24aefff +com.microsoft.mcp (14.2.0 - 14.2.0) <556FB075-F716-3454-0A25-BB349FC734D5> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x256b000 - 0x25ddff3 +com.microsoft.netlib (14.2.0 - 14.2.0) <24EE5A99-5896-54F8-D450-AD553D84874B> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x25f6000 - 0x269bffb +com.microsoft.ole (14.2.0 - 14.2.0) <AB380C7A-AC72-8FBA-12D7-2F35D72F29F8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26bd000 - 0x275cffb +com.microsoft.ole_automation (14.2.0 - 14.2.0) <97647746-53EC-22F5-EB88-EC991656A0DD> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x278a000 - 0x2796feb +com.microsoft.merp (2.2.4 - 2.2.4) <85F70F86-C60B-C358-7D16-27EDB6885F07> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27a0000 - 0x2994feb +com.microsoft.msxml_library (14.2.0 - 14.2.0) <8544D050-130B-0F5A-F574-80840F59AD5F> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a06000 - 0x3170fff +com.microsoft.office_library (14.2.0 - 14.2.0) <B719668C-7BAE-8B47-7FB5-7EC28A0B6685> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x32ca000 - 0x4159fe7 +com.microsoft.officeart (14.2.0 - 14.2.0) <FB05A766-6316-48BD-8817-2F180023CACB> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4419000 - 0x4423ff7 +com.microsoft.oleo (14.2.0 - 14.2.0) <7DB0314A-EAF4-9B4E-1CF5-B78A617A4BC9> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x442e000 - 0x4445ff3 +com.microsoft.mathfont (14.2.0 - 14.2.0) <54E06538-06BC-C604-6B67-018BB833E137> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x444c000 - 0x48c3ffb +com.microsoft.chart (14.2.0 - 14.2.0) <0B9970BB-9246-232A-292B-2656CE65D87C> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a09000 - 0x4b50ff7 +com.microsoft.msls3 (14.2.0 - 14.2.0) <48AE73DF-80D3-4970-E5D2-F3E122D636E2> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4b5c000 - 0x4ba3fe7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <12BE9BC2-A9D2-D2C3-DB33-68DFB70C1712> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4bd4000 - 0x4c16fff +com.microsoft.ribbon (14.2.0 - 14.2.0) <541341CA-971B-78BA-110A-8CA93D4F9E6C> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c3a000 - 0x4c7cfe3 +com.microsoft.mviewlib (14.2.0 - 14.2.0) <01D2FD5B-F77A-2C0A-B582-06D68D799F11> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4ca4000 - 0x4d01ff7 +com.microsoft.wlmuser (14.2.0 - 14.2.0) <5D3AAA14-3772-7867-D149-CB2FF672DFB8> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d25000 - 0x4d4ffff +com.microsoft.wlmgraphicsdevice (14.2.0 - 14.2.0) <4C90F369-66C8-EDC1-3038-DA8C4BEE0DE0> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4d69000 - 0x4d96ffb +com.microsoft.wlmkernel (14.2.0 - 14.2.0) <4071981E-7976-392D-8C7F-373B07205C10> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4dab000 - 0x593dfeb +com.microsoft.gfx (14.2.0 - 14.2.0) <4F9A311F-6ECC-0244-DD81-286DB687E321> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59b7000 - 0x5d73ff7 +com.microsoft.igx (14.2.0 - 14.2.0) <CF647C77-0E97-151B-C1FA-617B260CB4E3> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e3e000 - 0x5ea4ff7 +com.microsoft.mbuCloudServices_framework (14.2.0 - 14.2.0) <46672139-4705-F3D0-F5F7-19FBF800475D> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5ec6000 - 0x5ecaff3 +com.microsoft.mbustrings (14.2.0 - 14.2.0) <2FBDED2A-6358-0B43-58CA-43D5F7578E27> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5ed2000 - 0x5ed4ff7 +com.microsoft.mbulocale (14.2.0 - 14.2.0) <430B8792-25C8-A5AD-3468-E7E799F0EE69> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5edb000 - 0x5efcfeb +com.microsoft.wlmstrings (14.2.0 - 14.2.0) <090BDC04-3DDF-4607-7E3D-DF287F239DF8> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f09000 - 0x5f60ffb +com.microsoft.CocoaUI (14.2.0 - 14.2.0) <905B1E71-F3D9-41C4-97A6-7D9D7E72A610> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5f94000 - 0x60d2fef +com.microsoft.MicrosoftOfficeDRM (14.2.0 - 14.2.0) <68BFE5A8-42CA-036D-1B83-A14ECCFF75D3> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6100000 - 0x6118feb +com.microsoft.threadpool (14.2.0 - 14.2.0) <B0DCE467-1477-9888-64EC-37B2A01465F1> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6126000 - 0x6170fef +com.microsoft.menulib (14.2.0 - 14.2.0) <89E59C08-E512-6ED4-B7AC-B1C74AD58EC8> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x6187000 - 0x61bbfe3 +com.microsoft.urlmon (14.2.0 - 14.2.0) <02343C1F-8586-3E12-8767-72737F4BA0F0> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x61ca000 - 0x6221fe7 +com.microsoft.uniscribe_library (14.2.0 - 14.2.0) <6C12A264-B4E0-C86C-002D-308E6145323F> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x623c000 - 0x624affb +com.microsoft.mbuinstrument_framework (14.2.0 - 14.2.0) <87326B8A-D685-486C-4861-02727298FE23> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
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0x97dc4000 - 0x97dcaffc libCGXCoreImage.A.dylib (599.23.13) <5BBF3B8B-AAFF-3988-A02C-30F55D7EAD80> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x97dcb000 - 0x97dd2fff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x97dd3000 - 0x981cbff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x981cc000 - 0x98212ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/VersionsHi CSound... Thanks for the response.
After further reading, I found a solution as follows:
- Close the offending MS Office program (e.g. Word)
- Remove the the related user preference plist file from ~/Library/Preferences/
For example, for Word, rm ~/Library/Preferences/com.microsoft.Word.plist
You need to do this for EACH MS office program (Word, Powerpoint, Excel etc)
So far this fix seems to work for each of the (what were) 100% repeatable crashes that I described in the original posting.
For others (and I know there are a lot of people with similar problems), if you are comfortable with what I described above, then this might be a faster remedy. If you are not comforatable with that, then I am very sure that "completely removing office" as suggested by CSound1 will also achieve the same result, since in theory completely removing Office should aslo remove the office plist files.
Hope this helps someone avoid the frustrations I have had in the last week...
It would be great if Apple could flag / warn people about these major issues (in the Mavericks updater) before they nonchalantly agree to doing it as I did. -
Microsoft Word Office 2011 crashes after upgrade to OSX 10.10.3
Hi
Microsoft Office 2011 crahses at opening after I upgraded to OSX 10/10.3, I installed the latest version of Office, but get this message when it crahses:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-04-12 07:46:15 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.8.150116
Crashed Module Name: MicrosoftMenuLibrary
Crashed Module Version: 14.4.8.150116
Crashed Module Offset: 0x00007165
Blame Module Name: MicrosoftMenuLibrary
Blame Module Version: 14.4.8.150116
Blame Module Offset: 0x00007165
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
The first message I got referred to the Font Library, so I removed duplicate fonts and removed the Microsoft folder from Library > Application Support based on a thread I read elsewhere.
Can anyone helo?Uninstall Office for Mac 2011, and then reinstall it. Apply the latest Office 14.4.8 update. Use Disk Utility to verify/repair permissions on your boot drive. Revisit any duplicate fonts in Font Book. Reboot Mac into Safe Boot mode to rebuild system font cache.
-
Microsoft Office 2011 crashes under 10.9 Mavericks - solved
1. New machine running 10.9 (Mavericks).
2. Migrated a user from another machine also running Mavericks; that had Office 2008 and Office 2011 installed and (at least Office 2011) was running fine.
3. On the new machine, Word launched and then crashed immediately, never fully loading.
4. Tried the updaters 1410 and 1439. Installation failed with no suitable destination found - they could not be installed because of missing components.
5. Followed procedure to completely uninstall Office (http://support.microsoft.com/kb/2398768), removing Office 2008, 2011, Messenger.
6. Ran Office 2011 installer. Again, Word would not load.
7. Tried the updaters 1410 and 1439. Installation failed with no suitable destination found - they could not be installed because of missing components.
8. (As it turns out, steps 5, 6, 7 might have been unnecessary).
9. Created a new user. Office ran!
10. Update 1439 was accepted and the update ran.
11. Switched back to the original user; all OK.
Hope this helps.
Cheers,
Kevinhttp://answers.microsoft.com/en-us/mac
-
Mac Office 2011 crashing under ML - a possible solution
I've been using Mac Office 2011 for a while, under SL, Lion and ML. As reported in these columns by numerous users, I also experienced the very annoying crash of Mac Office 2011 right at startup.
This pb started very suddenly, just after i migrated from an old MacPro to a July 2012 MacPro model (3,33 GHz 6-Core Intel Xeon, 32 GB ram) running ML.
I've tried since then every possible ticks and work-around I could possibly find in this forum and also those of many other : invalid fonts, cleaning the plist and other stuff.
None of them worked for me, Mac Office 2011 was working during a couple of days, and suddenly refused to start with EXC_BAD_ACCESS err message. Word, Excel, Powerpoint and Outlook were simultaneously affected.
The upgrade to 10.8.1. 10.8.2 and 10.8.3 did not improve the situation : i had to completely clean the MS Office installation and re-install from scratch to be able to work with Office.
I tried everything possible : re-install ML from scratch, changing the hard-disk, not installing any of my add-ons, to keep ML at a minimal level, check with the antivirus Intego and BitDefender, font cleaning ... Nothing worked : i had to re-install Mac Office 2011 every 3 or 4 days.... A very very frustrating process.
Surprisingly enough, the same installation (MS Office 14.2.5) running on my MacBookPro under ML worked absolutely fine!
As i noticed that the same error message for other apps like LightRoom 4 and lately LibreOffice, i discovered that a simple copy form the original app was enough to restore the normal course of operations for the app. This was very visible with LibreOffice : simply copying the LibreOffice.app from the distribution DMG to the Applications folder was enough to get LibreOffice working again !
I therefore suspected that some process on my machine was corrupting the app, more specifically some files within the app folder structure.
I decided therefore to write-protect all the files of the app folder structure, and i used the chflags command to prevent users (even root) and the system to change the files in the app folder structure.
Under Terminal, it works like this :
sudo chflags -R nouchg "/Applications/Microsoft Office 2011"
sudo chflags -R noschg "/Applications/Microsoft Office 2011"
Since i did this on the MS Office 2011 folder, on LightRoom.app and LibreOffice.app, i've been working for 3 weeks without experiencing again the EXC_BAD_ACCESS error.
Clearly the root cause is not yet eradicated, and Apple / Microsoft have still to understand what is the real issue, BUT at least i'm now freed from re-installing these apps every 3-4 days !
What a relief !
Hope it will help some of you, and i also hope that the folks at Apple and MS will finally take seriously this issue which is reported consistently across al forums for months....
A shame. But let be optimistic, and hope that 2013 will wake up all these super experts who have acquainted us to quality software...
CaillyPI too am having similar issues. I had Microsoft Office 2011 for Mac on auto update. The 2nd to last update (the latest update was ironically and error reporting update for Mac!) is what caused the problem as everything was working find until then.
Work, Excel and Power Point will load to about 44% and then crash. It appears to have also affected Microsoft Silverlight as Netflix will not play content on my computer anymore and says there is a DRM error (Digital Rights Management).
Here is there error log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-13 05:34:01 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0:
# 1 0x0a080b06 in ___read_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00014b06)
# 2 0x09fa062a in __sread + 0x00000023 (libsystem_c.dylib + 0x0007e62a)
# 3 0x09f9ff0f in ___srefill1 + 0x00000022 (libsystem_c.dylib + 0x0007df0f)
# 4 0x09f9c1e9 in _fgets + 0x000000CB (libsystem_c.dylib + 0x0007a1e9)
# 5 0x02386adc in _McpPushFontUser + 0x0000152A (MicrosoftComponentPlugin + 0x000dcadc)
# 6 0x02386cd9 in _McpPushFontUser + 0x00001727 (MicrosoftComponentPlugin + 0x000dccd9)
# 7 0x02301280 in _McpSetCursor + 0x00003311 (MicrosoftComponentPlugin + 0x00057280)
# 8 0x022fcd68 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052d68)
# 9 0x022fc347 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00052347)
# 10 0x022e28b1 in _McpFontIndexFromTokenString + 0x00001AB4 (MicrosoftComponentPlugin + 0x000388b1)
# 11 0x022cdfae in _McpStartupFontMenu + 0x000000CA (MicrosoftComponentPlugin + 0x00023fae)
# 12 0x000bb6de in __mh_execute_header + 0x000286DE (Microsoft Word + 0x000286de)
# 13 0x00095dd5 in __mh_execute_header + 0x00002DD5 (Microsoft Word + 0x00002dd5)
# 14 0x050b0c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 15 0x000954f5 in __mh_execute_header + 0x000024F5 (Microsoft Word + 0x000024f5)
# 16 0x000954a6 in __mh_execute_header + 0x000024A6 (Microsoft Word + 0x000024a6)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbff69d2c edx:0x0a080b06
edi: 0x09feadb8 esi: 0x09feadb8 ebp: 0xbff69d48 esp:0xbff69d2c
ss: 0x00000023 eip: 0x0a080b06 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x0a0819ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x09ec07a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x0a0819ae
edi: 0x00000000 esi: 0x09ec08a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x0a0819ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0102f6c edx:0x0a0810ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0184f6c edx:0x0a0810ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0206f6c edx:0x0a0810ee
edi: 0xb0207000 esi: 0xb0207000 ebp: 0xb0206f88 esp:0xb0206f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x09fc2883 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0883)
# 3 0x02ae7ce2 in _MerpCreateSession + 0x00000B3F (merp + 0x00002ce2)
# 4 0x02ae73ae in _MerpCreateSession + 0x0000020B (merp + 0x000023ae)
# 5 0x02ae7339 in _MerpCreateSession + 0x00000196 (merp + 0x00002339)
# 6 0x02ae88d6 in _MerpCreateSession + 0x00001733 (merp + 0x000038d6)
# 7 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0288ae8 ecx: 0xb0288a7c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0xb0288ae0 ebp: 0xb0288ac8 esp:0xb0288a7c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x06d73cb5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009fcb5)
# 3 0x022b64d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x06d727c8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e7c8)
# 5 0x06d7274b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e74b)
# 6 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb040ef6c edx:0x0a0810ee
edi: 0xb040f000 esi: 0xb040f000 ebp: 0xb040ef88 esp:0xb040ef6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0490f6c edx:0x0a0810ee
edi: 0xb0491000 esi: 0xb0491000 ebp: 0xb0490f88 esp:0xb0490f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.3.4.130416 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
8: QuickTime (2599.24 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
9: merp (2.2.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
10: MSXML (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
12: OfficeArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
13: MicrosoftOleo (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
14: MicrosoftMathFont (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
15: MicrosoftChartPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
17: MsgrLibClient (8.0.0.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
18: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
19: MBURibbon (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
20: MViewLib (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
21: WLMUser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
22: WLMGraphicsDevice (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
23: WLMKernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
24: Gfx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
25: SmartArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
26: MicrosoftCloudServices (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
27: mbustrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
28: mbulocale (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
29: wlmstrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
30: CocoaUI (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
31: MicrosoftOfficeDRM (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
32: ThreadPool (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
33: QuartzCore (304.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
34: MicrosoftMenuLibrary (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
35: StdUrlMoniker (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
36: Uniscribe (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
37: mbuinstrument (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
38: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
39: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
40: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
41: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
42: CoreServices (57 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
43: CoreFoundation (744.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: ApplicationServices (45 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
45: Foundation (945.16 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
46: AppKit (1187.37 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
47: CarbonSound (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
48: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
49: Help (42 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
50: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
51: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
52: ImageCapture (8.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
53: Ink (150 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
54: NavigationServices (200 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
55: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
56: Print (258 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
57: SecurityHI (55002 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
58: SpeechRecognition (4.1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
59: CoreAudio (4.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
60: CFNetwork (596.3.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
61: CarbonCore (1037.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
62: Metadata (707.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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260: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
261: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
262: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
263: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: ED504BC3-7C57-4B20-A296-F8A887C9AE7C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 39
Please help. I've tired virtually every single blog fix and done several clean installs of the program with no luck and trying to get Microsoft to respond, let alone help, is impossible!!! -
Adobe CS5, Chrome and Office 2011 Crashing in Lion, plus video issues
Upgraded from Snow Leopard to Lion (in place rather than wiping disk clean).
Adobe InDesign CS5 will start and bring up the main dialog box and crash everytime within a few seconds. Photoshop was also crashing, but it isn't crashing under a new user account. InDesign still is.
I checked the permissions on the library folders, reset the prefs files. It will start up and be useful in safe mode, so I'm looking to isolate the issue.
Microsoft Word (2011) is crashing, but Excel works.
Chrome crashes everytime. Firefox is slow.
System prefs has crashed once.
Text Edit crashes when printing.
Flash video is not playing on anything.
Any thoughts on cause?I found my solution. Wipe it all out and start fresh!
You have to create a startup drive for Lion to do a clean install. Here's a way:
http://www.trickyways.com/2011/07/how-to-make-mac-os-x-lion-10-7-bootable-usb-fl ash-drive/
If you can't locate your Lion installer, open your App Store and Option-click the purchases tab. This will allow you to redownload the installer.
Back up your stuff (or you'll lose your files).
Startup from your new Lion Install disk (restart and hold the option key.)
Use disk utility to wipe out your hard drive (if you've backed it up, of course)
Reinstall Lion.
Reinstall your applications and have fun rebuilding your life!
All of my issues have gone away and I am once again a happy Apple customer. CS5 works, Office works, Flash video works - everything works! -
Upgrade to Mountain Lion and Office 2011: Office Crashes when I hit the "Print" button
Hello Community, I just upgraded to Mountain Lion, but now my Office 2011 crashes every time I want to print. Word, Excel and Power Point have the same problem. What can I do? Here is the crash log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-10 18:42:00 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.3.120616
Crashed Module Name: CoreFoundation
Crashed Module Version: 744.12
Crashed Module Offset: 0x00012746
Blame Module Name: PrintFabPDE
Blame Module Version: 2.14
Blame Module Offset: 0x00006ea6
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Crashed thread: 0
Thread 0 crashed:
# 1 0x990e2746 in _CFNumberGetValue + 0x00000026 (CoreFoundation + 0x00012746)
# 2 0x0abecea6 in _MyGetTicket + 0x00000066 (PrintFabPDE + 0x00006ea6)
# 3 0x0abe7a3c in _MyInitialize + 0x000000BC (PrintFabPDE + 0x00001a3c)
# 4 0x1393051c in _CreateDefaultFileName + 0x00004E30 (PrintCocoaUI + 0x0001751c)
# 5 0x139212a6 in (PrintCocoaUI + 0x000082a6)
# 6 0x13921982 in (PrintCocoaUI + 0x00008982)
# 7 0x13921feb in (PrintCocoaUI + 0x00008feb)
# 8 0x1391ff06 in (PrintCocoaUI + 0x00006f06)
# 9 0x1391e4a2 in (PrintCocoaUI + 0x000054a2)
# 10 0x1391c46d in (PrintCocoaUI + 0x0000346d)
# 11 0x139354ae in _CreateDefaultFileName + 0x00009DC2 (PrintCocoaUI + 0x0001c4ae)
# 12 0x13934da0 in _CreateDefaultFileName + 0x000096B4 (PrintCocoaUI + 0x0001bda0)
# 13 0x955d71a6 in -[NSWindowController _windowDidLoad] + 0x000001F3 (AppKit + 0x002b61a6)
# 14 0x955a605a in -[NSWindowController window] + 0x00000079 (AppKit + 0x0028505a)
# 15 0x1393cecc in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00007198 (PrintCocoaUI + 0x00023ecc)
# 16 0x1392a3af in _PMPrivatePrintDialog + 0x00000126 (PrintCocoaUI + 0x000113af)
# 17 0x94f72a88 in (Print + 0x00001a88)
# 18 0x94f73213 in (Print + 0x00002213)
# 19 0x94f73074 in (Print + 0x00002074)
# 20 0x02c9e389 in _MsoAfxPMSessionPrintDialog + 0x00000032 (MicrosoftOffice + 0x002d1389)
# 21 0x00926201 in _wdCommandDispatch + 0x003455E1 (Microsoft Word + 0x008bc201)
# 22 0x011e75b4 in _wdGetApplicationObject + 0x007FBD94 (Microsoft Word + 0x0117d5b4)
# 23 0x011ef6bb in _wdGetApplicationObject + 0x00803E9B (Microsoft Word + 0x011856bb)
# 24 0x002fcd0d in __mh_execute_header + 0x00292D0D (Microsoft Word + 0x00292d0d)
# 25 0x00361971 in __mh_execute_header + 0x002F7971 (Microsoft Word + 0x002f7971)
# 26 0x0036164a in __mh_execute_header + 0x002F764A (Microsoft Word + 0x002f764a)
# 27 0x02a37ca9 in _MsoOSTypeDefaultMailClient + 0x00000088 (MicrosoftOffice + 0x0006aca9)
# 28 0x022c0e98 in _MsoFClonePxCore + 0x00000241 (MicrosoftComponentPlugin + 0x0006ce98)
# 29 0x022c0e27 in _MsoFClonePxCore + 0x000001D0 (MicrosoftComponentPlugin + 0x0006ce27)
# 30 0x022c0df1 in _MsoFClonePxCore + 0x0000019A (MicrosoftComponentPlugin + 0x0006cdf1)
# 31 0x0610d681 in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000045D (MicrosoftMenuLibrary + 0x0001a681)
# 32 0x0610d2af in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000008B (MicrosoftMenuLibrary + 0x0001a2af)
# 33 0x06110001 in MenuLib::Terminate() + 0x00001A23 (MicrosoftMenuLibrary + 0x0001d001)
# 34 0x060f95b1 in MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 0x00000F9B (MicrosoftMenuLibrary + 0x000065b1)
# 35 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 36 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 37 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 38 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 39 0x9a0d9a1a in SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x000001F2 (HIToolbox + 0x001aca1a)
# 40 0x99f50b84 in _SendMenuCommandWithContextAndModifiers + 0x00000046 (HIToolbox + 0x00023b84)
# 41 0x99f50b31 in _SendMenuItemSelectedEvent + 0x0000010C (HIToolbox + 0x00023b31)
# 42 0x9a13954d in __HIMenuSendItemSelectedEventToTarget + 0x0000008E (HIToolbox + 0x0020c54d)
# 43 0x9a1394b2 in __HIMenuSendItemSelectedEvent + 0x0000003F (HIToolbox + 0x0020c4b2)
# 44 0x9a0dcd59 in HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 0x0000013B (HIToolbox + 0x001afd59)
# 45 0x9a0dcc0a in HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 0x0000009A (HIToolbox + 0x001afc0a)
# 46 0x99f61bbf in HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000000A3 (HIToolbox + 0x00034bbf)
# 47 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 48 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 49 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 50 0x99f607ca in _SendEventToEventTargetWithOptions + 0x0000005E (HIToolbox + 0x000337ca)
# 51 0x99f9436d in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000413 (HIToolbox + 0x0006736d)
# 52 0x99f61a3f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000009EA (HIToolbox + 0x00034a3f)
# 53 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 54 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 55 0x0229bdfd in _McpRunApplicationEventLoop + 0x00002E27 (MicrosoftComponentPlugin + 0x00047dfd)
# 56 0x0229946a in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x0004546a)
# 57 0x0006d541 in __mh_execute_header + 0x00003541 (Microsoft Word + 0x00003541)
# 58 0x04d30ca5 in __WlmMain + 0x00000061 (WLMKernel + 0x00004ca5)
# 59 0x0006c8e5 in __mh_execute_header + 0x000028E5 (Microsoft Word + 0x000028e5)
# 60 0x0006c896 in __mh_execute_header + 0x00002896 (Microsoft Word + 0x00002896)
X86 Thread State:
eax: 0x3d8436d3 ebx: 0x0abe7994 ecx: 0x00000000 edx:0x0abeeb30
edi: 0x990e2731 esi: 0x00000000 ebp: 0xbff92138 esp:0xbff91e30
ss: 0x00000023 eip: 0x990e2746 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010286
Thread 1:
# 1 0x950619ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x95f2c7a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x950619ae
edi: 0x00000000 esi: 0x95f2c8a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x950619ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0184f6c edx:0x950610ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x9502e88f in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a088f)
# 3 0x02754012 in _MerpCreateSession + 0x00000B3F (merp + 0x00003012)
# 4 0x027536de in _MerpCreateSession + 0x0000020B (merp + 0x000026de)
# 5 0x02753669 in _MerpCreateSession + 0x00000196 (merp + 0x00002669)
# 6 0x02754c06 in _MerpCreateSession + 0x00001733 (merp + 0x00003c06)
# 7 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 8 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0206ae8 ecx: 0xb0206a7c edx:0x95060c72
edi: 0x9502e9b2 esi: 0xb0206ae0 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 4:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0288f6c edx:0x950610ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x93c0f6c5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009f6c5)
# 3 0x02260530 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c530)
# 4 0x93c0e1d8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e1d8)
# 5 0x93c0e15b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e15b)
# 6 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 7 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a530 ecx: 0xb030a49c edx:0x95060c72
edi: 0x9502e9b2 esi: 0x00000000 ebp: 0xb030a4e8 esp:0xb030a49c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb038cf6c edx:0x950610ee
edi: 0xb038d000 esi: 0xb038d000 ebp: 0xb038cf88 esp:0xb038cf6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0102f6c edx:0x950610ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.2.3.120616 Reg=en Loc=0x040c: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
36: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
37: mbunamedstrings (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
38: CocoaTooltipParser (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
39: DocEx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
40: WinHttp (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp
41: MicrosoftCredui (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
42: MicrosoftDDCS (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
43: WinAPIUI (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI
44: MicrosoftCSI (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
45: MetEx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
46: MicrosoftFBA (14.2.3.120616 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
47: XPG (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
48: MicrosoftFS (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
49: MicrosoftWlmFile (14.2.3.120616 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
50: MicrosoftWebServices (14.2.3.120616 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
51: WebKit (8536.26.14 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
52: WebCore (8536.26.14 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
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248: libmacho.dylib: /usr/lib/system/libmacho.dylib
249: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
250: Help (42 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
251: DiskArbitration (2.5.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
252: libCVMSPluginSupport.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
253: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
254: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
255: DisplayServices (357 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
256: NetAuth (4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
257: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
258: liblangid.dylib: /usr/lib/liblangid.dylib
259: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
260: CoreWLAN (301.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
261: ImageCapture (8.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
262: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
263: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
264: CoreFoundation (744.12 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
265: CarbonSound (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
266: GenerationalStorage (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
267: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
268: AOSKit (151 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
269: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
270: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
271: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
272: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
273: LDAP (194.5 Reg=English Loc=0x0000: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
274: DesktopServicesPriv (1.7.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
275: QTKit (2599.13 Reg=English Loc=0x0000: /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
276: libdyld.dylib: /usr/lib/system/libdyld.dylib
277: Ubiquity (243.10 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
278: libxar.1.dylib: /usr/lib/libxar.1.dylib
279: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
280: ChunkingLibrary (133.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
281: SecurityHI (55002 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
282: libRadiance.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
283: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
284: CoreVideo (99.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
285: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
286: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
287: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
288: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
289: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
290: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.2 (Build 12C3006)
CPU: Intel Core Duo, Number: 4, Speed: 1700 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1082
Screen: 1366 x 768, depth = 32, ltbr = 0, 0, 768, 1366
Microsoft Application Information:
Error Reporting UUID: 03AAA202-2DAB-40E6-9A1C-1B84E6DB7ACA
Time from launch: 0 hours, 0 minutes, 11 seconds
Total errors on this client: 65For future reference please don't post crash logs. They are very long and are of little to no help in diagnosing a problem.
Let's have you start with reinstalling Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Let me know if this does or doesn't help. If it doesn't help then try uninstalling Office, then reinstalling it. You need to uninstall it completely, so download EasyFind 4.9. Use it to search out all of Office's files on your computer. Or, you can follow these instructions:
How to completely remove Office for Mac 2011 -
Office 2011 totally breaks links in the OS?
After installing Home Student version of Office 2011 for Mac, mouse behaviour is altered, appllication bar no longer can find associated apps. Clicking on the desktop no longer brings Finder to the fore. Also, booting the computer results in numerous thunderous bumping sounds and a white screen. Already had Office 2004 installed when adding 2011, so deleted 2004 which seemed to help, however after rebooting the problem is back. Am deleting Office 2011 now, to see if that may be a cure.
Please HELP!!!!!!!!!!!!!I feel your pain. I have had similar issues, but have yet to find a fix. There are some VERY knowledgeable "techies" on here, but unfortunately, most of them speak way above anything that I am able to comprehend. If you do a search using some keywords like maybe "Lion Office 2011 crashes" (or something like that) you will find lots of threads on this topic. But the fixes might as well be written in Chinese---I have no clue what any of them are talking about (and I've been a loyal Mac user for over 25 years). Good luck.
-
Office 2011 won't start (crashes) on one of the local accounts. MacBook 2013 Moutain Lion.
Hi and thank you for your interest,
recently all of the Microsoft applications refuse to start on one of the local accounts an a late 2013 MackBook Pro. Every time you try to start Word, Excel or any other Office app you get a non-specific message "...quit unexpectedly...". A following log is available, but before I post it I would just like to say that I have tried:
*using it on other local account and it works
*fixing permissions
*cleaning user specific library (all the application support, preferences, saved states, etc.)
*uninstalling office and manually removing all 'leftovers' [root library and user libraries]
*booting in safe mode
*reinstalling Office
Still no luck, that's the log:
Any help would be very welcome, thank you.
Process: Microsoft Word [967]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.0.0 (14.0.0)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [123]
User ID: 502
Date/Time: 2013-10-09 13:52:10.069 +0100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 25598 sec
Crashes Since Last Report: 13
Per-App Crashes Since Last Report: 11
Anonymous UUID: 6B31F1AB-4004-9D15-8D77-A46DFE8DF8DB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x965eca6a __pthread_kill + 10
1 libsystem_c.dylib 0x9368bb2f pthread_kill + 101
2 libsystem_c.dylib 0x936c2631 abort + 168
3 libc++abi.dylib 0x93cbf7e0 abort_message + 151
4 libc++abi.dylib 0x93cbd249 default_terminate() + 34
5 libc++abi.dylib 0x93cbd289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x93cbd2f1 std::terminate() + 23
7 libc++abi.dylib 0x93cbe3e6 __cxa_throw + 110
8 com.microsoft.csi_framework 0x06503075 Csi::BeginFinishCsiClientLib() + 524537
9 com.microsoft.csi_framework 0x06504dc2 Csi::BeginFinishCsiClientLib() + 532038
10 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
11 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
12 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
13 dyld 0x8fef91cc ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 200
14 dyld 0x8fef91cc ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 200
15 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
16 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211
17 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
18 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
19 dyld 0x8feea077 _dyld_start + 71
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x965ed9ae kevent + 10
1 libdispatch.dylib 0x9389dc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9389d7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x965ed0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9368d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9368ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93674daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x965ed0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9368d0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9368ce79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93674daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff15634 ecx: 0xbff155ac edx: 0x965eca6a
edi: 0xac5b3a28 esi: 0x00000006 ebp: 0xbff155c8 esp: 0xbff155ac
ss: 0x00000023 efl: 0x00000206 eip: 0x965eca6a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac5b8054
Logical CPU: 0
Binary Images:
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0x2217000 - 0x2230fff +com.microsoft.mbukernel_framework (14.0.0 - 14.0.0) <CB0B3A79-BC3D-2288-502B-C34C74E66953> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2245000 - 0x226cfeb +com.microsoft.setupui (14.0.0 - 14.0.0) <47F4D2FA-CC1C-1EF7-1A7C-FC788E45306B> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x228a000 - 0x24a5fff +com.microsoft.mcp (14.0.0 - 14.0.0) <17CE4C13-7E2B-5228-5828-57648AC2BBF7> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x255c000 - 0x25cdfef +com.microsoft.netlib (14.0.0 - 14.0.0) <2F67743A-C388-7BB4-DB47-3FBFB6ABE178> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x25e4000 - 0x268affb +com.microsoft.ole (14.0.0 - 14.0.0) <80E188B3-783D-0287-F5D4-8EF036002A43> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26aa000 - 0x2749fff +com.microsoft.ole_automation (14.0.0 - 14.0.0) <490B77FB-3687-805B-F2FB-A3A036485407> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x2778000 - 0x2784feb +com.microsoft.merp (2.2.4 - 2.2.4) <F3EE9FDC-3559-1939-6686-49A7809D4E62> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x278e000 - 0x2983ff7 +com.microsoft.msxml_library (14.0.0 - 14.0.0) <8D39EFE3-2A3E-E47D-75A0-50021BE39FA6> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x29ef000 - 0x310afeb +com.microsoft.office_library (14.0.0 - 14.0.0) <75B13C87-7A76-D9FD-2A73-5DFB8785592A> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x3251000 - 0x40dcff3 +com.microsoft.officeart (14.0.0 - 14.0.0) <CFB46E36-934A-43E0-80E8-15CC09047256> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4382000 - 0x438cff7 +com.microsoft.oleo (14.0.0 - 14.0.0) <F79D7F77-C341-913E-DE0E-D9D466C4C2AD> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x4394000 - 0x43abff3 +com.microsoft.mathfont (14.0.0 - 14.0.0) <A531311D-04C6-15F9-7BB4-CEAF86C7606E> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x43af000 - 0x4827fe7 +com.microsoft.chart (14.0.0 - 14.0.0) <2B54CBC8-6E2C-A675-52B5-00FA17986359> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4964000 - 0x4aabff7 +com.microsoft.msls3 (14.0.0 - 14.0.0) <6F41B4DE-0329-77F7-D3D7-164858B319D3> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4ab2000 - 0x4ae7ff3 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <4927FB87-CE12-B81D-A043-B5436816FDE5> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4b07000 - 0x4b49fe7 +com.microsoft.ribbon (14.0.0 - 14.0.0) <20523977-9241-0D23-377F-162FA0F909B9> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4b6d000 - 0x4bafff7 +com.microsoft.mviewlib (14.0.0 - 14.0.0) <D31CB719-253C-D1DC-E84B-10081DB75305> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4bd7000 - 0x4c33ffb +com.microsoft.wlmuser (14.0.0 - 14.0.0) <02031105-A4B6-A686-A184-A20EA2A9B344> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4c57000 - 0x4c81fef +com.microsoft.netlib (14.0.0 - 14.0.0) <7C954488-F8EB-51F6-86EC-17646A650EE4> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4c9d000 - 0x4cc9ff3 +com.microsoft.netlib (14.0.0 - 14.0.0) <3A810F78-FAD9-4698-C0CF-0E8550BD7FC7> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4cde000 - 0x586cff3 +com.microsoft.gfx (14.0.0 - 14.0.0) <8B6C1EBD-C7D1-DA9B-45BF-7C27E65C06C5> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x58d2000 - 0x5c8cfef +com.microsoft.igx (14.0.0 - 14.0.0) <9DA4006C-C8F6-EB19-A935-81C621418CE8> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5d50000 - 0x5db4ff3 +com.microsoft.mbuCloudServices_framework (14.0.0 - 14.0.0) <6C2AD844-0544-D32C-2BA0-B97ECF07E1C0> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5dd3000 - 0x5dd7ff3 +com.microsoft.mbustrings (14.0.0 - 14.0.0) <1A188791-7383-6110-E91C-1384D17AA663> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5dde000 - 0x5de0fff +com.microsoft.mbulocale (14.0.0 - 14.0.0) <5D387F60-D2B2-9D84-68D7-126C488F3966> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5de6000 - 0x5dfbfff +com.microsoft.wlmstrings (14.0.0 - 14.0.0) <542C96FE-CBC5-2ADB-87E9-111D0F7FECF2> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5e07000 - 0x5e5dfeb +com.microsoft.CocoaUI (14.0.0 - 14.0.0) <D79F50DD-AA9D-FA0B-089F-9668C3D62EC0> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5e8d000 - 0x5fcafeb +com.microsoft.MicrosoftOfficeDRM (14.0.0 - 14.0.0) <C0FBBD4D-B21E-C0BF-3D65-4235A48B8C46> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x5ff5000 - 0x600dfe3 +com.microsoft.threadpool (14.0.0 - 14.0.0) <4C89299A-AECD-4E69-CE08-C4A1DBD3E6E4> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6019000 - 0x6063fe7 +com.microsoft.menulib (14.0.0 - 14.0.0) <93903FCC-71DA-293E-806B-1FFF43FFD28F> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x6079000 - 0x60adfe3 +com.microsoft.urlmon (14.0.0 - 14.0.0) <486DF989-335D-FD28-F769-C75E5CB07E08> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x60ba000 - 0x6111fe7 +com.microsoft.uniscribe_library (14.0.0 - 14.0.0) <B48E8A7D-FADC-7140-E1D8-A060663547CC> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x612a000 - 0x6138ff7 +com.microsoft.mbuinstrument_framework (14.0.0 - 14.0.0) <BC502258-F57F-B03B-F13A-5FE046B73B3D> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x6140000 - 0x6150ff7 +com.microsoft.frameworks.wincrypto (14.0.0 - 14.0.0) <094547C9-7DD1-5396-75BA-BBF480945555> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x6157000 - 0x6272ff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x628d000 - 0x6338fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x637f000 - 0x6382ff7 +com.microsoft.mbunamedstrings (14.0.0 - 14.0.0) <4F1A0180-A126-7DDB-AB30-9F25CC487C30> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
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0x9a08d000 - 0x9a392ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9a393000 - 0x9a48bff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x9a48c000 - 0x9a48efff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a48f000 - 0x9a4baff9 com.apple.framework.Apple80211 (8.5 - 850.252) <74845A5A-3660-3B50-BDB3-334275E0B461> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 887
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=255.1M resident=95.8M(38%) swapped_out_or_unallocated=159.3M(62%)
Writable regions: Total=54.7M written=1268K(2%) resident=2096K(4%) swapped_out=0K(0%) unallocated=52.7M(96%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 43.3M
MALLOC guard page 48K
Memory tag=35 3868K
Stack 65.5M
VM_ALLOCATE 940K
__DATA 13.2M
__DATA/__OBJC 400K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 39.6M
__OBJC 2868K
__OBJC/__DATA 120K
__PAGEZERO 4K
__TEXT 215.5M
__UNICODE 544K
mapped file 44.9M
shared memory 12K
=========== =======
TOTAL 431.1M
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8I may have a solution:
I was able to boot from my LaCie FireWire 800 hard drive backup. This was my daily backup so the data was only a few hours old. That told me I did not have on motherboard issue – thank you very much who's ever out there looking over my shoulder.
I then removed both internal drives and was able to power cycle the SSD drive via my PowerBook G4 from February 2005 thank you very much PowerBook G4.
After booting several times from the FireWire drive (to test that the external drives which used to be the internal drives were actually visible and they were), I then reinstalled the 2 internal drives but not before totally reformatting the SSD drive. For at least the third time in the last five years my daily and weekly backups along with the program superduper have saved my buttinsky...
At this time some 100 Gb of my 326 on my SSD is copied over. I realize I am not out of the woods yet because after fully copying all the data I have to be able to boot from that SSD drive in the main compartment.
And I really think this was nothing more than me deleting invisible files on the main hard drive thinking that this was just some maintenance task that I could do and instead I totally corrupted the SSD.
I will post this now and I'm probably 2 to 4 hours away from having everything copied over and then seeing if it actually boots and works. I'll post back then or if it's too late here in Belgium then tomorrow.
What I've realized is that it's great to have backups and also great to have an eight-year-old PowerBook G4 but I'm definitely going to need a fully backed up recent Mac in case this would ever happen again. It's an expensive route to go but better than recovering from another heart attack well another one I guess I had one today I'm not sure. -
MSFT Office 2011 Powerpoint Crashes Computer
Hello fellow Mac users, it seems that my MBP crashes when I try to display a slide show in my powerpoint. It is a consistent problem and happens WITHOUT fail when I use the slide view (presentation mode). I have tried reisintalling Powerpoint but this did not work. No other piece of software has this problem. What happens is that my screen goes black and all input devices become unresponsive (even if the comptuer is clearly running). Here is the following error message:
Interval Since Last Panic Report: 578072 sec
Panics Since Last Report: 8
Tue Feb 15 19:18:10 2011
panic(cpu 0 caller 0xa7cbfa): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f5e5000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x9295a328 : 0x21b50c (0x5d4438 0x9295a35c 0x223974 0x0)
0x9295a378 : 0xa7cbfa (0xc922bc 0xd02940 0xca1424 0x0)
0x9295a418 : 0xb97640 (0x8ae2804 0x8cf4004 0x100 0x4ff76e)
0x9295a468 : 0xb8e639 (0x8cf4004 0x100 0x9295a498 0xa6c6d7)
0x9295a498 : 0x176d9ce (0x8cf4004 0x100 0x438004ee 0x0)
0x9295a5d8 : 0xbb62bd (0x8cf4004 0xa278004 0x0 0x0)
0x9295a618 : 0xa85e63 (0x8cf4004 0xa278004 0x0 0x0)
0x9295a6b8 : 0xa8246f (0x0 0x9 0x0 0x0)
0x9295a868 : 0xa832b7 (0x0 0x600d600d 0x7057 0x9295a8a8)
0x9295a958 : 0xd2d9fa (0xc1d00043 0xbeef0003 0xbeef0202 0xa535f80)
0x9295a9f8 : 0xd2de9f (0x46365000 0xa535f80 0x9122804 0x0)
0x9295aa38 : 0xd05e0b (0x46365000 0xa535f80 0x9122804 0x0)
0x9295aa68 : 0xd2d572 (0x46365000 0xa535f80 0x9122804 0x8)
0x9295aa88 : 0xd05418 (0x46365000 0xa535f80 0x9122804 0x500476)
0x9295aaa8 : 0xd2de4a (0x46365000 0x9122800 0x0 0x0)
0x9295aae8 : 0xd087b9 (0x46365000 0x9122800 0x9295ab28 0x9295addc)
0x9295ab28 : 0xd4143c (0x46365000 0x0 0x0 0x0)
0x9295ab88 : 0x565648 (0x14b04d00 0x9b6a374 0x20 0x0)
0x9295abd8 : 0x5662be (0xda2878 0x14b04d00 0x9b6a370 0x0)
0x9295ac28 : 0x566bdb (0x14b04d00 0xe 0x9295ac70 0x0)
0x9295ad48 : 0x285bce (0x14b04d00 0xe 0x9b6a370 0x0)
0x9295bdf8 : 0x21d8ba (0x9b6a348 0x98835a0 0x862f0 0xb703)
0x9295be38 : 0x210a3a (0x9b6a300 0x0 0x14d939a0 0xa687f50)
0x9295be98 : 0x216c9d (0x9b6a300 0x0 0x0 0x0)
0x9295bf18 : 0x294e13 (0x9295bf44 0x0 0x0 0x0)
0x9295bfc8 : 0x2a1018 (0x14b4eb40 0x0 0x10 0x9842904)
Kernel Extensions in backtrace (with dependencies):Confirm I have had the same problem with Office 2011 Powerpoint. Crash to unresponsive black screen, must force off with power button. 15" Mid-2010 MacBookPro 6.2 MC373C/A 4GB RAM and Snow Leopard 10.6.8
Began slowly/intermittently in July when I was working daily with the pptx. Was then crashing with a 2nd monitor attached going into slide show mode. Crash problem became more frequent over time.
Now the crash occurs with certainty in almost any configuration - slide show with 2nd monitor/projector, or without any monitor/projector or other peripherals attached, and with either the battery or 110v MagSafe power supply.
I have tried creating an alternate user account - and the problem again starts randomly and acelerates in frequency.
Uninstalled and reinstalled Office2011 for Mac as per MS instruction support pages. Same crash, on launch , when opening a file after launch, or when clicking onto a different slide if a successful launch does occur.
Powerpoint at this time and in this condition is unuseable.
Too bad because I have another presentation to prepare and give tomorrow, and I have already paid for and now depend on the MBP, and at this time the MSOffice2011 software.
If anyone has solved why this problem is occurring (I see it occurs frequently enough that similar questions appear in many forums) - please share your insights and a solution if you have one? ThankYou. -
Lion and MS Word (Office 2011) system crash
After installing Lion and the auto upgrades, hard disk drive began to become corrupt when saving a large MS Word document (Office 2011 for MAC). Quickly the system failed with line after line of errors reported with the Disk Utility in the verify disk mode. Eventally the system stopped operating with a diagnosis of hard disk drive failure (Apple Store Indy). Replaced the hard disk drive, within one week the same failure mode occurred. At this point had to erase the hard drive and to reinstall the OS. Again within one week the same message appeared and the system again crashed.
Took machine to Apple Store with the request to revert back to Snow Lepard. Told that the Time Machine back up would only work when Lion was reinstalled. Reinstalled Lion, Time Machine backed up system. Copied all data files to external HD, then erased hard disk drive and installed Snow Lepard OS.
During the entire time of Lion install, Word failed time after time. Immediately after reverting back to Snow Lepard, Word began to operate normally, with the ability to save the large Word documents that consistenly failed with Lion OS.parismk wrote:
After I installed Lion, I found it was incompatible with the old version of MS Office for Mac that I had. So I couldn't open any of my docs. I installed the trial of Office 2010. Now I can open the docs, but there's nothing on the pages. This is true for both Word and Exel. How can I recover my docs?
You did not install Office 2010, that is (as citrus pointed out) a Windows program, what exactly did you install? -
Bizhub C360 crashes MS Office 2011
Hi All,
I have an issue where every mac in my office (all running some flavor of 10.7, most 10.7.5) crashes when trying to Layout & Finish print menu in MS Office 2011 for Mac when using our networked Konica-Minolta Bizhub C360. I realize this may not be an Apple software problem, but rather an issue with the KonicaMinolta driver or MS Office print software, but was hoping someone might be able to shed light on what I should do next!
I updated MS Office to 14.2.5 and re-installed the latest driver from KM's website. The issue seemed to be resovled after I re-installed and re-selected in the driver in the Printer Setup menu. It worked briefly after that, maybe a day or so, but the issue returned on every mac in the office.
In Office, when selecting File>Print>Layout & Finish, the app (Word/PP/Excel, whichever app you're printing from) crashes and returns the following error:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-01-14 22:07:52 +0000
Application Name: Microsoft PowerPoint
Application Bundle ID: com.microsoft.Powerpoint
Application Signature: PPT3
Application Version: 14.2.5.121010
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x0000825d
Blame Module Name: pde
Blame Module Version: 3.9.3
Blame Module Offset: 0x0001d8e0
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x9575525d in __class_getName + 0x0000000A (libobjc.A.dylib + 0x0000825d)
# 2 0x95755246 in _object_getClassName + 0x00000021 (libobjc.A.dylib + 0x00008246)
# 3 0x1b5228e0 in -[KMPluginB559A628_3659_45D6_9F4B_E476550B6E7F findPMCopiesPagesPDE:] + 0x000000EE (pde + 0x0001d8e0)
# 4 0x1b52289b in -[KMPluginB559A628_3659_45D6_9F4B_E476550B6E7F findPMCopiesPagesPDE:] + 0x000000A9 (pde + 0x0001d89b)
# 5 0x1b5229ad in -[KMPluginB559A628_3659_45D6_9F4B_E476550B6E7F getPMCopiesPagesPDEInfo] + 0x0000008E (pde + 0x0001d9ad)
# 6 0x1b5236fe in -[KMPluginB559A628_3659_45D6_9F4B_E476550B6E7F willShow] + 0x0000003C (pde + 0x0001e6fe)
# 7 0x119c9290 in (PrintCocoaUI + 0x00003290)
# 8 0x119cc6da in (PrintCocoaUI + 0x000066da)
# 9 0x119cd4d5 in (PrintCocoaUI + 0x000074d5)
# 10 0x93ac6d11 in -[NSObject performSelector:withObject:] + 0x00000041 (CoreFoundation + 0x0009ad11)
# 11 0x99ef6663 in -[NSApplication sendAction:to:from:] + 0x000000E8 (AppKit + 0x00113663)
# 12 0x99fe9caf in -[NSMenuItem _corePerformAction] + 0x00000218 (AppKit + 0x00206caf)
# 13 0x99fe992c in -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 0x000000AB (AppKit + 0x0020692c)
# 14 0x99fe8fb5 in -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 0x0000004F (AppKit + 0x00205fb5)
# 15 0x9a2c4ef7 in -[NSMenu performActionForItemAtIndex:] + 0x00000041 (AppKit + 0x004e1ef7)
# 16 0x9a2c4f2a in -[NSMenu _internalPerformActionForItemAtIndex:] + 0x0000002D (AppKit + 0x004e1f2a)
# 17 0x9a2c915b in -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 0x0000006A (AppKit + 0x004e615b)
# 18 0x9a12f670 in -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 0x000000AC (AppKit + 0x0034c670)
# 19 0x99f5f246 in _NSSLMMenuEventHandler + 0x000001C4 (AppKit + 0x0017c246)
# 20 0x9631dc0c in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x0018cc0c)
# 21 0x96199313 in __ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRe c + 0x00000642 (HIToolbox + 0x00008313)
# 22 0x96198790 in __ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14 HandlerCallRec + 0x000001E2 (HIToolbox + 0x00007790)
# 23 0x961ad571 in _SendEventToEventTarget + 0x0000004C (HIToolbox + 0x0001c571)
# 24 0x9631e0d0 in __ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14Opaque EventRef + 0x000001E2 (HIToolbox + 0x0018d0d0)
# 25 0x9631e13a in _SendMenuCommandWithContextAndModifiers + 0x00000046 (HIToolbox + 0x0018d13a)
# 26 0x9638998d in _SendMenuItemSelectedEvent + 0x00000113 (HIToolbox + 0x001f898d)
# 27 0x961e9d79 in __ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 0x00000081 (HIToolbox + 0x00058d79)
# 28 0x96379752 in __ZL19PopUpMenuSelectCoreP8MenuData5PointdS1_tjPK4RecttmS4_S4_PK10__CFStringPP1 3OpaqueMenuRefPt + 0x0000076A (HIToolbox + 0x001e8752)
# 29 0x96379a20 in __HandlePopUpMenuSelection7 + 0x0000027F (HIToolbox + 0x001e8a20)
# 30 0x9a132aa2 in __NSSLMPopUpCarbonMenu3 + 0x000011B4 (AppKit + 0x0034faa2)
# 31 0x9a557b4c in __NSPopUpCarbonMenu3 + 0x0000006B (AppKit + 0x00774b4c)
# 32 0x9a130754 in -[NSCarbonMenuImpl popUpMenu:atLocation:width:forView:withSelectedItem:withFont:withFlags:withOpti ons:] + 0x000001A9 (AppKit + 0x0034d754)
# 33 0x9a354b78 in -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 0x00000262 (AppKit + 0x00571b78)
# 34 0x99ef4243 in -[NSControl mouseDown:] + 0x000003AF (AppKit + 0x00111243)
# 35 0x99ebddcd in -[NSWindow sendEvent:] + 0x00001D6D (AppKit + 0x000dadcd)
# 36 0x9a566782 in _carbonAppWindowMouseHandler + 0x0000010C (AppKit + 0x00783782)
# 37 0x9a565216 in _carbonAppWindowHandler + 0x00000173 (AppKit + 0x00782216)
# 38 0x9631dc0c in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x0018cc0c)
# 39 0x96199313 in __ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRe c + 0x00000642 (HIToolbox + 0x00008313)
# 40 0x96198790 in __ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14 HandlerCallRec + 0x000001E2 (HIToolbox + 0x00007790)
# 41 0x961ad571 in _SendEventToEventTarget + 0x0000004C (HIToolbox + 0x0001c571)
# 42 0x961adcf1 in __ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRe fPv + 0x0000077B (HIToolbox + 0x0001ccf1)
# 43 0x961997ce in __ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRe c + 0x00000AFD (HIToolbox + 0x000087ce)
# 44 0x96198790 in __ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14 HandlerCallRec + 0x000001E2 (HIToolbox + 0x00007790)
# 45 0x961ad571 in _SendEventToEventTarget + 0x0000004C (HIToolbox + 0x0001c571)
# 46 0x9631da58 in _ToolboxEventDispatcher + 0x00000052 (HIToolbox + 0x0018ca58)
# 47 0x9631da8e in _HLTBEventDispatcher + 0x00000011 (HIToolbox + 0x0018ca8e)
# 48 0x9631e700 in __RunAppModalLoop + 0x00000096 (HIToolbox + 0x0018d700)
# 49 0x9631ebbd in _RunAppModalLoopForWindow + 0x00000037 (HIToolbox + 0x0018dbbd)
# 50 0x9a0be3d9 in -[NSApplication _realDoModalLoop:peek:] + 0x0000042B (AppKit + 0x002db3d9)
# 51 0x9a0b9481 in -[NSApplication _doModalLoop:peek:] + 0x00000045 (AppKit + 0x002d6481)
# 52 0x9a0bdf08 in -[NSApplication runModalForWindow:] + 0x00000102 (AppKit + 0x002daf08)
# 53 0x119e7d1b in CarbonPrintButtonEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000047F1 (PrintCocoaUI + 0x00021d1b)
# 54 0x119d987a in _PMPrivatePrintDialog + 0x000001C4 (PrintCocoaUI + 0x0001387a)
# 55 0x974c8c44 in (Print + 0x00001c44)
# 56 0x974c98a0 in (Print + 0x000028a0)
# 57 0x974c997a in (Print + 0x0000297a)
# 58 0x0035fe66 in _round + 0x0008292A (Microsoft PowerPoint + 0x002a2e66)
# 59 0x001be46e in std::vector<unsigned short, std::allocator<unsigned short> >::_M_fill_insert(__gnu_cxx::__normal_iterator<unsigned short*, std::vector<unsigned short, std::allocator<unsigned short> > >, unsigned long, unsigned short const&) + 0x000780F6 (Microsoft PowerPoint + 0x0010146e)
# 60 0x002df522 in _round + 0x00001FE6 (Microsoft PowerPoint + 0x00222522)
# 61 0x001940b9 in std::vector<unsigned short, std::allocator<unsigned short> >::_M_fill_insert(__gnu_cxx::__normal_iterator<unsigned short*, std::vector<unsigned short, std::allocator<unsigned short> > >, unsigned long, unsigned short const&) + 0x0004DD41 (Microsoft PowerPoint + 0x000d70b9)
# 62 0x00193681 in std::vector<unsigned short, std::allocator<unsigned short> >::_M_fill_insert(__gnu_cxx::__normal_iterator<unsigned short*, std::vector<unsigned short, std::allocator<unsigned short> > >, unsigned long, unsigned short const&) + 0x0004D309 (Microsoft PowerPoint + 0x000d6681)
# 63 0x00572bf9 in long long Ofc::TPinMult<long long>(long long, long long) + 0x0007FE35 (Microsoft PowerPoint + 0x004b5bf9)
# 64 0x000f85b5 in __mh_execute_header + 0x0003B5B5 (Microsoft PowerPoint + 0x0003b5b5)
# 65 0x000c7fca in __mh_execute_header + 0x0000AFCA (Microsoft PowerPoint + 0x0000afca)
# 66 0x000c5b6e in __mh_execute_header + 0x00008B6E (Microsoft PowerPoint + 0x00008b6e)
# 67 0x02cd8801 in MHIView::InitializeEventHandler() + 0x000001CB (MicrosoftComponentPlugin + 0x00008801)
# 68 0x9631dc0c in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x0018cc0c)
# 69 0x96199313 in __ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRe c + 0x00000642 (HIToolbox + 0x00008313)
# 70 0x96198790 in __ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14 HandlerCallRec + 0x000001E2 (HIToolbox + 0x00007790)
# 71 0x961985a8 in _SendEventToEventTargetWithOptions + 0x0000004B (HIToolbox + 0x000075a8)
# 72 0x961ae1c6 in __ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRe fPv + 0x00000C50 (HIToolbox + 0x0001d1c6)
# 73 0x961997ce in __ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRe c + 0x00000AFD (HIToolbox + 0x000087ce)
# 74 0x96198790 in __ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14 HandlerCallRec + 0x000001E2 (HIToolbox + 0x00007790)
# 75 0x961ad571 in _SendEventToEventTarget + 0x0000004C (HIToolbox + 0x0001c571)
# 76 0x02d17fa9 in _McpRunApplicationEventLoop + 0x00002E27 (MicrosoftComponentPlugin + 0x00047fa9)
# 77 0x02d15616 in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x00045616)
# 78 0x000c57f2 in __mh_execute_header + 0x000087F2 (Microsoft PowerPoint + 0x000087f2)
# 79 0x000c06b1 in __mh_execute_header + 0x000036B1 (Microsoft PowerPoint + 0x000036b1)
# 80 0x000c023e in __mh_execute_header + 0x0000323E (Microsoft PowerPoint + 0x0000323e)
X86 Thread State:
eax: 0x5819867a ebx: 0x1b522800 ecx: 0x5819867a edx:0x00000000
edi: 0x00000006 esi: 0x1b586005 ebp: 0xc00b8c38 esp:0xc00b8c38
ss: 0x00000023 eip: 0x9575525d cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010202
Thread 1:
# 1 0x9798590a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
# 2 0x901f2853 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x00001853)
X86 Thread State:
eax: 0x0000016b ebx: 0xac025c00 ecx: 0xb00805dc edx:0x9798590a
edi: 0xb0080720 esi: 0x901f3a4c ebp: 0xb0080738 esp:0xb00805dc
ss: 0x00000023 eip: 0x9798590a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x97984bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x910a45d7 in _sleep$UNIX2003 + 0x0000003F (libsystem_c.dylib + 0x000115d7)
# 3 0x03bc5012 in _MerpCreateSession + 0x00000B3F (merp + 0x00003012)
# 4 0x03bc46de in _MerpCreateSession + 0x0000020B (merp + 0x000026de)
# 5 0x03bc4669 in _MerpCreateSession + 0x00000196 (merp + 0x00002669)
# 6 0x03bc5c06 in _MerpCreateSession + 0x00001733 (merp + 0x00003c06)
# 7 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 8 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x0000014e ebx: 0x03bc4bfa ecx: 0xb0206a8c edx:0x97984bb2
edi: 0xb0206ae8 esi: 0x910a470b ebp: 0xb0206ac8 esp:0xb0206a8c
ss: 0x00000023 eip: 0x97984bb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 3:
# 1 0x9798483e in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x0001883e)
# 2 0x910a442c in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_c.dylib + 0x0001142c)
# 3 0x9ae31e62 in _TSWaitOnCondition + 0x0000007C (CarbonCore + 0x000cce62)
# 4 0x9ada337d in _TSWaitOnConditionTimedRelative + 0x00000088 (CarbonCore + 0x0003e37d)
# 5 0x9ae04d28 in _MPWaitForEvent + 0x00000128 (CarbonCore + 0x0009fd28)
# 6 0x012902ad in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x000052ad)
# 7 0x051b7ed2 in _SetUsePBHOpenDenySync + 0x0000007B (WLMKernel + 0x0000aed2)
# 8 0x051b57fb in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087fb)
# 9 0x051b54aa in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x000084aa)
# 10 0x051b52b4 in _WaitForSingleObject + 0x0000017E (WLMKernel + 0x000082b4)
# 11 0x051b66d8 in _WaitForMultipleObjects + 0x00000036 (WLMKernel + 0x000096d8)
# 12 0x05287dc0 in CIOPort::HrInit(CThreadManager*, unsigned long, CFreeResList*) + 0x000007F8 (ThreadPool + 0x00003dc0)
# 13 0x051b7162 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a162)
# 14 0x01290246 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x00005246)
# 15 0x9ae065e0 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x000a15e0)
# 16 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 17 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x00000131 ebx: 0x00000001 ecx: 0xb038c94c edx:0x9798483e
edi: 0x00000000 esi: 0x00000100 ebp: 0xb038c9d8 esp:0xb038c94c
ss: 0x00000023 eip: 0x9798483e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000202
Thread 4:
# 1 0x97982c22 in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x00016c22)
# 2 0x93a5e9da in ___CFRunLoopServiceMachPort + 0x000000AA (CoreFoundation + 0x000329da)
# 3 0x93a67b04 in ___CFRunLoopRun + 0x00000594 (CoreFoundation + 0x0003bb04)
# 4 0x93a671dc in _CFRunLoopRunSpecific + 0x0000014C (CoreFoundation + 0x0003b1dc)
# 5 0x93a67088 in _CFRunLoopRunInMode + 0x00000078 (CoreFoundation + 0x0003b088)
# 6 0x96193543 in _RunCurrentEventLoopInMode + 0x0000013E (HIToolbox + 0x00002543)
# 7 0x9619a8ab in _ReceiveNextEventCommon + 0x0000017D (HIToolbox + 0x000098ab)
# 8 0x96330910 in _ReceiveNextEventInMode + 0x00000043 (HIToolbox + 0x0019f910)
# 9 0x963309a8 in _ReceiveNextEvent + 0x00000048 (HIToolbox + 0x0019f9a8)
# 10 0x051ba567 in _MsgWaitForMultipleObjectsEx + 0x00000426 (WLMKernel + 0x0000d567)
# 11 0x051b57fb in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087fb)
# 12 0x051b54aa in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x000084aa)
# 13 0x051ba238 in _MsgWaitForMultipleObjectsEx + 0x000000F7 (WLMKernel + 0x0000d238)
# 14 0x05289332 in CTpWaiterThreadManager::WaiterThreadProc(void*) + 0x000003B4 (ThreadPool + 0x00005332)
# 15 0x051b7162 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a162)
# 16 0x01290246 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x00005246)
# 17 0x9ae065e0 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x000a15e0)
# 18 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 19 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x07000006 ecx: 0xb048fdac edx:0x97982c22
edi: 0xb048fe98 esi: 0x07000006 ebp: 0xb048fdd8 esp:0xb048fdac
ss: 0x00000023 eip: 0x97982c22 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 5:
# 1 0x9798483e in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x0001883e)
# 2 0x910a442c in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_c.dylib + 0x0001142c)
# 3 0x9ae31e62 in _TSWaitOnCondition + 0x0000007C (CarbonCore + 0x000cce62)
# 4 0x9ada337d in _TSWaitOnConditionTimedRelative + 0x00000088 (CarbonCore + 0x0003e37d)
# 5 0x9ae04d28 in _MPWaitForEvent + 0x00000128 (CarbonCore + 0x0009fd28)
# 6 0x012902ad in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x000052ad)
# 7 0x051b7ed2 in _SetUsePBHOpenDenySync + 0x0000007B (WLMKernel + 0x0000aed2)
# 8 0x051b57fb in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087fb)
# 9 0x051b54aa in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x000084aa)
# 10 0x051b52b4 in _WaitForSingleObject + 0x0000017E (WLMKernel + 0x000082b4)
# 11 0x051b5174 in _WaitForSingleObject + 0x0000003E (WLMKernel + 0x00008174)
# 12 0x0528a48b in CIOPort::ProcessItems(CThreadState*) + 0x0000029F (ThreadPool + 0x0000648b)
# 13 0x0528a2b2 in CIOPort::ProcessItems(CThreadState*) + 0x000000C6 (ThreadPool + 0x000062b2)
# 14 0x0528a09e in CIOPort::ThreadProc(void*) + 0x00000090 (ThreadPool + 0x0000609e)
# 15 0x051b7162 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a162)
# 16 0x01290246 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x00005246)
# 17 0x9ae065e0 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x000a15e0)
# 18 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 19 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x00000131 ebx: 0x00000101 ecx: 0xb0512aac edx:0x9798483e
edi: 0x00000100 esi: 0x00000200 ebp: 0xb0512b38 esp:0xb0512aac
ss: 0x00000023 eip: 0x9798483e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000202
Thread 6:
# 1 0x97982c22 in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x00016c22)
# 2 0x93a5e9da in ___CFRunLoopServiceMachPort + 0x000000AA (CoreFoundation + 0x000329da)
# 3 0x93a67b04 in ___CFRunLoopRun + 0x00000594 (CoreFoundation + 0x0003bb04)
# 4 0x93a671dc in _CFRunLoopRunSpecific + 0x0000014C (CoreFoundation + 0x0003b1dc)
# 5 0x93a67088 in _CFRunLoopRunInMode + 0x00000078 (CoreFoundation + 0x0003b088)
# 6 0x01292de5 in MBURunLoopThread::Start(char const*, unsigned long) + 0x000001DB (mbukernel + 0x00007de5)
# 7 0x01292d7d in MBURunLoopThread::Start(char const*, unsigned long) + 0x00000173 (mbukernel + 0x00007d7d)
# 8 0x01290246 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x00005246)
# 9 0x9ae065e0 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x000a15e0)
# 10 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 11 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x07000006 ecx: 0xb06160ec edx:0x97982c22
edi: 0xb06161d8 esi: 0x07000006 ebp: 0xb0616118 esp:0xb06160ec
ss: 0x00000023 eip: 0x97982c22 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 7:
# 1 0x9798483e in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x0001883e)
# 2 0x910a442c in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_c.dylib + 0x0001142c)
# 3 0x9ae31e62 in _TSWaitOnCondition + 0x0000007C (CarbonCore + 0x000cce62)
# 4 0x9ada337d in _TSWaitOnConditionTimedRelative + 0x00000088 (CarbonCore + 0x0003e37d)
# 5 0x9ae04d28 in _MPWaitForEvent + 0x00000128 (CarbonCore + 0x0009fd28)
# 6 0x012902ad in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x000052ad)
# 7 0x051b7ed2 in _SetUsePBHOpenDenySync + 0x0000007B (WLMKernel + 0x0000aed2)
# 8 0x051b57fb in _WaitForSingleObject + 0x000006C5 (WLMKernel + 0x000087fb)
# 9 0x051b54aa in _WaitForSingleObject + 0x00000374 (WLMKernel + 0x000084aa)
# 10 0x051b52b4 in _WaitForSingleObject + 0x0000017E (WLMKernel + 0x000082b4)
# 11 0x051b5174 in _WaitForSingleObject + 0x0000003E (WLMKernel + 0x00008174)
# 12 0x0528a48b in CIOPort::ProcessItems(CThreadState*) + 0x0000029F (ThreadPool + 0x0000648b)
# 13 0x0528a2b2 in CIOPort::ProcessItems(CThreadState*) + 0x000000C6 (ThreadPool + 0x000062b2)
# 14 0x0528a09e in CIOPort::ThreadProc(void*) + 0x00000090 (ThreadPool + 0x0000609e)
# 15 0x051b7162 in _CreateThread + 0x000004F7 (WLMKernel + 0x0000a162)
# 16 0x01290246 in MBUCreateThread(char const*, void*, void (*)(void*), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x00005246)
# 17 0x9ae065e0 in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x000a15e0)
# 18 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 19 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x00000131 ebx: 0x00000001 ecx: 0xb0698aac edx:0x9798483e
edi: 0x00000000 esi: 0x00000100 ebp: 0xb0698b38 esp:0xb0698aac
ss: 0x00000023 eip: 0x9798483e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000202
Thread 8:
# 1 0x97984b42 in ___select + 0x0000000A (libsystem_kernel.dylib + 0x00018b42)
# 2 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 3 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x0014005d ebx: 0x00000001 ecx: 0xb07a5adc edx:0x97984b42
edi: 0x7e990d10 esi: 0x93ab5811 ebp: 0xb07adf98 esp:0xb07a5adc
ss: 0x00000023 eip: 0x97984b42 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 9:
# 1 0x9798502e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x910f36fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x9798502e
edi: 0x7d3ae280 esi: 0x910f19d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x00000023 eip: 0x9798502e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 10:
# 1 0x9798502e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x910f36fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0289000 ecx: 0xb0288f9c edx:0x9798502e
edi: 0x7d3ae000 esi: 0x910f19d8 ebp: 0xb0288fc8 esp:0xb0288f9c
ss: 0x00000023 eip: 0x9798502e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 11:
# 1 0x9798502e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x910f36fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb030b000 ecx: 0xb030af9c edx:0x9798502e
edi: 0x7d3ae000 esi: 0x910f19d8 ebp: 0xb030afc8 esp:0xb030af9c
ss: 0x00000023 eip: 0x9798502e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 12:
# 1 0x9798483e in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x0001883e)
# 2 0x910a442c in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_c.dylib + 0x0001142c)
# 3 0x93c060cd in CVDisplayLink::runIOThread() + 0x000003B1 (CoreVideo + 0x000020cd)
# 4 0x93c05d05 in __ZL13startIOThreadPv + 0x000000A0 (CoreVideo + 0x00001d05)
# 5 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 6 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x00000131 ebx: 0x00000401 ecx: 0xb040ecac edx:0x9798483e
edi: 0x00000400 esi: 0x00000500 ebp: 0xb040ed38 esp:0xb040ecac
ss: 0x00000023 eip: 0x9798483e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000202
Thread 13:
# 1 0x9798502e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x910f36fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x9798502e
edi: 0x7d3ae280 esi: 0x910f19d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x00000023 eip: 0x9798502e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 14:
# 1 0x9798502e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x910f36fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0595000 ecx: 0xb0594f9c edx:0x9798502e
edi: 0x7d3ae180 esi: 0x910f19d8 ebp: 0xb0594fc8 esp:0xb0594f9c
ss: 0x00000023 eip: 0x9798502e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 15:
# 1 0x97984bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x910a4558 in _usleep$UNIX2003 + 0x0000003C (libsystem_c.dylib + 0x00011558)
# 3 0x9a0316da in -[NSUIHeartBeat _heartBeatThread:] + 0x0000095F (AppKit + 0x0024e6da)
# 4 0x94a63e25 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe25)
# 5 0x94a63dd5 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fdd5)
# 6 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 7 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x0000014e ebx: 0x7cc8ef20 ecx: 0xb071ac7c edx:0x97984bb2
edi: 0xb071acd0 esi: 0x910a470b ebp: 0xb071acb8 esp:0xb071ac7c
ss: 0x00000023 eip: 0x97984bb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 16:
# 1 0x97984bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x94aa402b in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a002b)
# 3 0x9c5049d6 in -[PDFDisplayView periodicFlushRoutine:] + 0x00000091 (PDFKit + 0x000019d6)
# 4 0x94a63e25 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe25)
# 5 0x94a63dd5 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fdd5)
# 6 0x910efed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 7 0x910f36de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x0000014e ebx: 0x806e6ef0 ecx: 0xb079ccfc edx:0x97984bb2
edi: 0xb079cd88 esi: 0x910a470b ebp: 0xb079cd38 esp:0xb079ccfc
ss: 0x00000023 eip: 0x97984bb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft PowerPoint (14.2.5.121010 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
1: mbukernel (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/m bukernel
2: OfficeArt (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/O fficeArt
3: MicrosoftOffice (14.2.5.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Version s/14/MicrosoftOffice
4: MicrosoftComponentPlugin (14.2.5.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framewor k/Versions/14/MicrosoftComponentPlugin
5: MicrosoftOLE (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/1 4/MicrosoftOLE
6: MicrosoftChartPlugin (14.2.5.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Ve rsions/14/MicrosoftChartPlugin
7: SmartArt (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/Sm artArt
8: MBURibbon (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/M BURibbon
9: Netlib (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netl ib
10: merp (2.2.4.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
11: Gfx (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
12: MicrosoftCSI (14.2.5.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftCSI.framework/Versions/1 4/MicrosoftCSI
13: MicrosoftOLEAutomation (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/ Versions/14/MicrosoftOLEAutomation
14: MSXML (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
15: MicrosoftCloudServices (14.2.5.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/ Versions/14/MicrosoftCloudServices
16: MViewLib (14.2.5.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MV iewLib
17: WLMUser (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLM User
18: WLMKernel (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/W LMKernel
19: mbustrings (14.2.5.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/ mbustrings
20: CocoaUI (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/Coc oaUI
21: ThreadPool (14.2.5.121010 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/ ThreadPool
22: MsgrLibClient (8.0.0.121010 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/ 14/MsgrLibClient
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200: libexslt.0.dylib: /usr/lib/libexslt.0.dylib
201: WebKit (7534.57.7 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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203: libvDSP.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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205: CoreServices (53 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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209: libc++abi.dylib: /usr/lib/libc++abi.dylib
210: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
211: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
212: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
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215: libffi.dylib: /usr/lib/libffi.dylib
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219: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
220: RawCamera (676 Reg=English Loc=0x0000: /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
221: DiskArbitration (2.4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
222: Ink (113 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
223: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
224: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
225: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
226: ImageIO (3.1.2 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
227: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
228: OSAKit (82.1 Reg=English Loc=0x0000: /System/Library/Frameworks/OSAKit.framework/Versions/A/OSAKit
229: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
230: HelpData (72.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
231: AVFoundation (180.50 Reg=English Loc=0x0000: /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
232: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
233: Print (247.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
234: RemoteViewServices (44.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
235: NetFS (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
236: SecurityInterface (55022.6 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
237: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
238: OSServices (478.49 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
239: CoreMediaIO (3199.8 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
240: ApplicationServices (41 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
241: AudioToolbox (1.7.3 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
242: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
243: liblaunch.dylib: /usr/lib/system/liblaunch.dylib
244: libsystem_kernel.dylib: /usr/lib/system/libsystem_kernel.dylib
245: LangAnalysis (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
246: libxpc.dylib: /usr/lib/system/libxpc.dylib
247: ImageKit (1.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
248: Backup (1.3.5 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
249: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
250: QuickTime (2339 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.You will get a more focused anwer by posting this question on the Microsoft forum for Mac.
https://www.microsoft.com/mac/support -
Office 2011 - Word, Excel and PowerPoint Crash immediately
My Office 2011 was running well since installing one month ago. That is until it recently started crashing every time I launched Word, Excel or PP. They launch but then crash a few moments after that. I have been forced back to 2008. I suspect it is related to fonts.
Can anyone decipher the error below for me (from Excel crash, but all are virtually identical)?
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2011-01-04 14:30:56 -0700
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.0.2.101115
Crashed Module Name: CoreFoundation
Crashed Module Version: 550.42
Crashed Module Offset: 0x00007799
Blame Module Name: MicrosoftMenuLibrary
Blame Module Version: 14.0.2.101115
Blame Module Offset: 0x00030622
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x964b5799 in _CFGetConverter + 0x00000009 (CoreFoundation + 0x00007799)
# 2 0x964b577e in _CFStringEncodingGetConverter + 0x0000000E (CoreFoundation + 0x0000777e)
# 3 0x964c7de1 in _CFStringEncodingIsValidEncoding + 0x00000011 (CoreFoundation + 0x00019de1)
# 4 0x964c6e5f in _CFStringEncodeByteStream + 0x000001EF (CoreFoundation + 0x00018e5f)
# 5 0x105e9622 in MenuLib::TScriptMenu::CreateInstance(std::tr1::shared_ptr<MenuLib::TMenu>, FSRef const&, __CFString const*, __CFString const*, OpaqueIconRef*) + 0x000037A8 (MicrosoftMenuLibrary + 0x00030622)
# 6 0x105cbbfb in MenuLib::TMenu::HasActiveHandlers() const + 0x000000F9 (MicrosoftMenuLibrary + 0x00012bfb)
# 7 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 8 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 9 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 10 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 11 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 12 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 13 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 14 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 15 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 16 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 17 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 18 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 19 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 20 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 21 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 22 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 23 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 24 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 25 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 26 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 27 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 28 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 29 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 30 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 31 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 32 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 33 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 34 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 35 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 36 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 37 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 38 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 39 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 40 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 41 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 42 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 43 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 44 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 45 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 46 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 47 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 48 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 49 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 50 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 51 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 52 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 53 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 54 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 55 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 56 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 57 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 58 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 59 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 60 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 61 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 62 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 63 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 64 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 65 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 66 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 67 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 68 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 69 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 70 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 71 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 72 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 73 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 74 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 75 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 76 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 77 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 78 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 79 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 80 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 81 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 82 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 83 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 84 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 85 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 86 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 87 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 88 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 89 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 90 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 91 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 92 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 93 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 94 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 95 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 96 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 97 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
# 98 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
# 99 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#100 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#101 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#102 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#103 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#104 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#105 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#106 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#107 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#108 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#109 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#110 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#111 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#112 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#113 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#114 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#115 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#116 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#117 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#118 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#119 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#120 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#121 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#122 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#123 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#124 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#125 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#126 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#127 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#128 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#129 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#130 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#131 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#132 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#133 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#134 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#135 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#136 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#137 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#138 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#139 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#140 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#141 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#142 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#143 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#144 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#145 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#146 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#147 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#148 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#149 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#150 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#151 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#152 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#153 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#154 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#155 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#156 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#157 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#158 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#159 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#160 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#161 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#162 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#163 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#164 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#165 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#166 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#167 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#168 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#169 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#170 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#171 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#172 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#173 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#174 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#175 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#176 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#177 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#178 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#179 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#180 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#181 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#182 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#183 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#184 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#185 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#186 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#187 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#188 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#189 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#190 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#191 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#192 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#193 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#194 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#195 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#196 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#197 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#198 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#199 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
#200 0x105cbdaf in MenuLib::TMenu::HasActiveHandlers() const + 0x000002AD (MicrosoftMenuLibrary + 0x00012daf)
#201 0x105d0c6d in MenuLib::TMenuItem::~TMenuItem() + 0x000001F5 (MicrosoftMenuLibrary + 0x00017c6d)
X86 Thread State:
eax: 0x08000100 ebx: 0x964c6c81 ecx: 0xa08c48c0 edx:0x08000100
edi: 0x00000000 esi: 0x00000001 ebp: 0xbf800058 esp:0xbf800000
ss: 0x0000001f eip: 0x964b5799 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010286
Thread 1:
# 1 0x960d5982 in _kevent + 0x0000000A (libSystem.B.dylib + 0x00027982)
# 2 0x960d5559 in _dispatch_queueinvoke + 0x000000A3 (libSystem.B.dylib + 0x00027559)
# 3 0x960d52fe in _dispatch_workerthread2 + 0x000000F0 (libSystem.B.dylib + 0x000272fe)
# 4 0x960d4d81 in _pthreadwqthread + 0x00000186 (libSystem.B.dylib + 0x00026d81)
# 5 0x960d4bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)
X86 Thread State:
eax: 0x0000016b ebx: 0x960d5fd6 ecx: 0xb0080d5c edx:0x960d5982
edi: 0xa08871ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x0000001f eip: 0x960d5982 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 2:
# 1 0x960af20e in mach_waituntil + 0x0000000A (libSystem.B.dylib + 0x0000120e)
# 2 0x9614ef78 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0f78)
# 3 0x0d6e6252 in _MerpCreateSession + 0x00000B53 (merp + 0x00003252)
# 4 0x0d6e5920 in _MerpCreateSession + 0x00000221 (merp + 0x00002920)
# 5 0x0d6e58ab in _MerpCreateSession + 0x000001AC (merp + 0x000028ab)
# 6 0x0d6e6e46 in _MerpCreateSession + 0x00001747 (merp + 0x00003e46)
# 7 0x960dc85d in _pthreadstart + 0x00000159 (libSystem.B.dylib + 0x0002e85d)
# 8 0x960dc6e2 in threadstart + 0x00000022 (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x961366d4 ecx: 0xb0184a4c edx:0x960af20e
edi: 0x00000827 esi: 0x5eaf4b2c ebp: 0xb0184ab8 esp:0xb0184a4c
ss: 0x0000001f eip: 0x960af20e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206
Thread 3:
# 1 0x960dd0a6 in __semwaitsignal + 0x0000000A (libSystem.B.dylib + 0x0002f0a6)
# 2 0x960de9f8 in pthread_condwait$UNIX2003 + 0x00000049 (libSystem.B.dylib + 0x000309f8)
# 3 0x932bd51e in _TSWaitOnCondition + 0x0000007E (CarbonCore + 0x0005b51e)
# 4 0x932a8ea5 in _TSWaitOnConditionTimedRelative + 0x000000CA (CarbonCore + 0x00046ea5)
# 5 0x9332b559 in _MPWaitForEvent + 0x000000F0 (CarbonCore + 0x000c9559)
# 6 0x0c8ae905 in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x00005905)
# 7 0x0f0fc4d6 in _WaitForSingleObject + 0x0000061A (WLMKernel + 0x0000c4d6)
# 8 0x0f0fb38f in _FreeResource + 0x000014F2 (WLMKernel + 0x0000b38f)
# 9 0x0f0fb59e in _FreeResource + 0x00001701 (WLMKernel + 0x0000b59e)
# 10 0x0f0fbd76 in _AfxSleep + 0x00000686 (WLMKernel + 0x0000bd76)
# 11 0x0f0fbefa in _WaitForSingleObject + 0x0000003E (WLMKernel + 0x0000befa)
# 12 0x0aeaa041 in _mh_executeheader + 0x00015041 (Microsoft Excel + 0x00015041)
# 13 0x0f0fd0ed in _SwitchToThread + 0x000001E2 (WLMKernel + 0x0000d0ed)
# 14 0x0c8af6e2 in MBUCreateThread(char const*, void*, void ()(void), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x000066e2)
# 15 0x9328885a in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0002685a)
# 16 0x960dc85d in _pthreadstart + 0x00000159 (libSystem.B.dylib + 0x0002e85d)
# 17 0x960dc6e2 in threadstart + 0x00000022 (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x0000014e ebx: 0x960dc8d2 ecx: 0xb0291afc edx:0x960dd0a6
edi: 0x003e28e8 esi: 0xa05310a0 ebp: 0xb0291b88 esp:0xb0291afc
ss: 0x0000001f eip: 0x960dd0a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 4:
# 1 0x960dd0a6 in __semwaitsignal + 0x0000000A (libSystem.B.dylib + 0x0002f0a6)
# 2 0x960de9f8 in pthread_condwait$UNIX2003 + 0x00000049 (libSystem.B.dylib + 0x000309f8)
# 3 0x932bd51e in _TSWaitOnCondition + 0x0000007E (CarbonCore + 0x0005b51e)
# 4 0x932a8ea5 in _TSWaitOnConditionTimedRelative + 0x000000CA (CarbonCore + 0x00046ea5)
# 5 0x9332b559 in _MPWaitForEvent + 0x000000F0 (CarbonCore + 0x000c9559)
# 6 0x0c8ae905 in MBUEvent::WaitOnEvent(unsigned long) + 0x00000033 (mbukernel + 0x00005905)
# 7 0x0f0fc4d6 in _WaitForSingleObject + 0x0000061A (WLMKernel + 0x0000c4d6)
# 8 0x0f0fb38f in _FreeResource + 0x000014F2 (WLMKernel + 0x0000b38f)
# 9 0x0f0fb59e in _FreeResource + 0x00001701 (WLMKernel + 0x0000b59e)
# 10 0x0f0fbd76 in _AfxSleep + 0x00000686 (WLMKernel + 0x0000bd76)
# 11 0x0f0fbefa in _WaitForSingleObject + 0x0000003E (WLMKernel + 0x0000befa)
# 12 0x0aeaa041 in _mh_executeheader + 0x00015041 (Microsoft Excel + 0x00015041)
# 13 0x0f0fd0ed in _SwitchToThread + 0x000001E2 (WLMKernel + 0x0000d0ed)
# 14 0x0c8af6e2 in MBUCreateThread(char const*, void*, void ()(void), MBUThreadID&, unsigned long) + 0x000001FE (mbukernel + 0x000066e2)
# 15 0x9328885a in _PrivateMPEntryPoint + 0x00000044 (CarbonCore + 0x0002685a)
# 16 0x960dc85d in _pthreadstart + 0x00000159 (libSystem.B.dylib + 0x0002e85d)
# 17 0x960dc6e2 in threadstart + 0x00000022 (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x0000014e ebx: 0x960dc8d2 ecx: 0xb0313afc edx:0x960dd0a6
edi: 0x003e2c28 esi: 0xa05310a0 ebp: 0xb0313b88 esp:0xb0313afc
ss: 0x0000001f eip: 0x960dd0a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 5:
# 1 0x960d4a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
# 2 0x960d4bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)
X86 Thread State:
eax: 0x00100170 ebx: 0x960d4c09 ecx: 0xb0206f6c edx:0x960d4a12
edi: 0x00811d0c esi: 0xb0207000 ebp: 0xb0206fc8 esp:0xb0206f6c
ss: 0x0000001f eip: 0x960d4a12 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 6:
# 1 0x960d4a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
# 2 0x960d4bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)
X86 Thread State:
eax: 0x00100170 ebx: 0x960d4c09 ecx: 0xb0395f6c edx:0x960d4a12
edi: 0x00811cf0 esi: 0xb0396000 ebp: 0xb0395fc8 esp:0xb0395f6c
ss: 0x0000001f eip: 0x960d4a12 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 7:
# 1 0x960d4a12 in __workqkernreturn + 0x0000000A (libSystem.B.dylib + 0x00026a12)
# 2 0x960d4bc6 in startwqthread + 0x0000001E (libSystem.B.dylib + 0x00026bc6)
X86 Thread State:
eax: 0x00100170 ebx: 0x960d4c09 ecx: 0xb0417f6c edx:0x960d4a12
edi: 0x00810e80 esi: 0xb0418000 ebp: 0xb0417fc8 esp:0xb0417f6c
ss: 0x0000001f eip: 0x960d4a12 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Loaded modules:
0: GLRendererFloat (1.6.11 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/G LRendererFloat
1: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
2: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
3: GLEngine (1.6.11 Reg=English Loc=0x0000): /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
4: libclh.dylib (6.2.4 Reg=English Loc=0x0000): /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
5: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
6: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
7: Microsoft Excel (14.0.2.101115 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
8: mbukernel (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbuker nel
9: MBURibbon (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURib bon
10: mbunamedstrings (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/mbunamedstrings.framework/Versions/14/ mbunamedstrings
11: OfficeWindowLocalizer (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/OfficeWindowLocalizer.framework/Versio ns/14/OfficeWindowLocalizer
12: Netlib (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
13: MicrosoftComponentPlugin (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Ver sions/14/MicrosoftComponentPlugin
14: MicrosoftOffice (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/ MicrosoftOffice
15: MicrosoftOLE (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Mic rosoftOLE
16: MicrosoftOLEAutomation (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versi ons/14/MicrosoftOLEAutomation
17: StdUrlMoniker (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/St dUrlMoniker
18: merp (2.2.4.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
19: OfficeArt (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/Office Art
20: MicrosoftOleo (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mi crosoftOleo
21: MicrosoftChartPlugin (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Version s/14/MicrosoftChartPlugin
22: MicrosoftMathFont (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/1 4/MicrosoftMathFont
23: MSXML (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
24: WLMUser (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
25: WLMKernel (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKer nel
26: WLMGraphicsDevice (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/1 4/WLMGraphicsDevice
27: MicrosoftCloudServices (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versi ons/14/MicrosoftCloudServices
28: Gfx (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
29: SmartArt (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartAr t
30: mbustrings (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbust rings
31: mbulocale (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloc ale
32: Uniscribe (14.0.2.101115 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscr ibe
33: wlmstrings (14.0.2.101115 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmst rings
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61: LDAP (120.1 Reg=English Loc=0x0000): /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
62: QuartzCore (227.34 Reg=English Loc=0x0000): /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
63: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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65: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
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67: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
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69: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
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82: libkxld.dylib: /usr/lib/system/libkxld.dylib
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87: QTKit (1756 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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100: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
101: QuickLook (327.6 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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203: Quartz (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
204: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
205: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
206: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
207: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.6.5 (Build 10H574)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1065
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920
Screen: 1920 x 1200, depth = 32, ltbr = 1920, 0, 1200, 3840
Microsoft Application Information:
Error Reporting UUID: 19D0BEF2-6A0F-4525-8D12-EC632BE40DBE
Time from launch: 0 hours, 0 minutes, 32 seconds
Total errors on this client: 91"
Marked as answer by Tony
Chen CHN<abbr class="affil" style="margin:0px;padding:0px;border:0px;font-family:inherit;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:top;display:inline-block;color:#000000;">Microsoft
contingent staff, Moderator</abbr>Wednesday,
November 06, 2013 3:29 PM" HUH? This problem is STILL plaguing Office 365 users! Get it fixed! -
MacBook Air11' Crashed when click slide show of office 2011
Hello,
I have been encountered crashing problem since I installed office 2011. Every time when I click slide show, black screen comes and the keyboard is frozen. After a few seconds, normal screen is back. However, some times I have to kill power point process manually to make my laptop useable. I followed the instructions found from Microsoft website, almost tried everything. The problems are still there. I cannot use slide show. I found this problems had been reported 4 years ago, but ended-up no solution. Please tell me how to solve this if you know. Thanks!Your problem is with Microsoft, you stand a much better chance at getting an answer in their forums http://answers.microsoft.com/en-us
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