Office 2011 keeps crashing
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-03-10 09:23:58 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.3.1.130117
Crashed Module Name: CarbonCore
Crashed Module Version: 1037.3
Crashed Module Offset: 0x0001f17c
Blame Module Name: mbukernel
Blame Module Version: 14.3.1.130117
Blame Module Offset: 0x0000456e
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 31
This is the error message I get.
I tried by keeping the Outlook offlie and it does not crash
Can anybody help?
Suggest you call Microsoft. Phone etc. on this page:
http://support.microsoft.com/kb/295539
Similar Messages
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Outlook Mac 2011 keeps crashing after Maverick installation
Hi everyone,
just installed Maverick. Now my Outlook Mac 2011 keeps crashing. I just freezes up and eventually pops a window stating "microsoft outlook must be closed because an error occured. any unsaved work may be lost.". Anyone seen this too and found a way to fix?
Cheers,I have found MS Office databases to be fragile. When I had the 2008 version, it was corrupted by an MS Office upadate. The same thing recently occurred to me in MS Office 2011 after I migrated to a new iMac. The tech support person from Microsoft had to reinstall MS Office 2011 from scratch and I had to start over with a new Main Identity.
Fortunately, there are ways to migrate all your old email to a new main identity but it is a pain.
I suggest you head over to the Microsoft forums to see what they are saying over there. It could be that your database was corrupted by the update to Mavericks but there are other things that cause that delicate database to get corrupted. I realize this does not fix your problems but you might gain some additional insights at the Microsoft web site.
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http://answers.microsoft.com/en-us/mac/forum/macoffice2008?tab=Threads
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MSFT Office 2011 Powerpoint Crashes Computer
Hello fellow Mac users, it seems that my MBP crashes when I try to display a slide show in my powerpoint. It is a consistent problem and happens WITHOUT fail when I use the slide view (presentation mode). I have tried reisintalling Powerpoint but this did not work. No other piece of software has this problem. What happens is that my screen goes black and all input devices become unresponsive (even if the comptuer is clearly running). Here is the following error message:
Interval Since Last Panic Report: 578072 sec
Panics Since Last Report: 8
Tue Feb 15 19:18:10 2011
panic(cpu 0 caller 0xa7cbfa): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f5e5000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x9295a328 : 0x21b50c (0x5d4438 0x9295a35c 0x223974 0x0)
0x9295a378 : 0xa7cbfa (0xc922bc 0xd02940 0xca1424 0x0)
0x9295a418 : 0xb97640 (0x8ae2804 0x8cf4004 0x100 0x4ff76e)
0x9295a468 : 0xb8e639 (0x8cf4004 0x100 0x9295a498 0xa6c6d7)
0x9295a498 : 0x176d9ce (0x8cf4004 0x100 0x438004ee 0x0)
0x9295a5d8 : 0xbb62bd (0x8cf4004 0xa278004 0x0 0x0)
0x9295a618 : 0xa85e63 (0x8cf4004 0xa278004 0x0 0x0)
0x9295a6b8 : 0xa8246f (0x0 0x9 0x0 0x0)
0x9295a868 : 0xa832b7 (0x0 0x600d600d 0x7057 0x9295a8a8)
0x9295a958 : 0xd2d9fa (0xc1d00043 0xbeef0003 0xbeef0202 0xa535f80)
0x9295a9f8 : 0xd2de9f (0x46365000 0xa535f80 0x9122804 0x0)
0x9295aa38 : 0xd05e0b (0x46365000 0xa535f80 0x9122804 0x0)
0x9295aa68 : 0xd2d572 (0x46365000 0xa535f80 0x9122804 0x8)
0x9295aa88 : 0xd05418 (0x46365000 0xa535f80 0x9122804 0x500476)
0x9295aaa8 : 0xd2de4a (0x46365000 0x9122800 0x0 0x0)
0x9295aae8 : 0xd087b9 (0x46365000 0x9122800 0x9295ab28 0x9295addc)
0x9295ab28 : 0xd4143c (0x46365000 0x0 0x0 0x0)
0x9295ab88 : 0x565648 (0x14b04d00 0x9b6a374 0x20 0x0)
0x9295abd8 : 0x5662be (0xda2878 0x14b04d00 0x9b6a370 0x0)
0x9295ac28 : 0x566bdb (0x14b04d00 0xe 0x9295ac70 0x0)
0x9295ad48 : 0x285bce (0x14b04d00 0xe 0x9b6a370 0x0)
0x9295bdf8 : 0x21d8ba (0x9b6a348 0x98835a0 0x862f0 0xb703)
0x9295be38 : 0x210a3a (0x9b6a300 0x0 0x14d939a0 0xa687f50)
0x9295be98 : 0x216c9d (0x9b6a300 0x0 0x0 0x0)
0x9295bf18 : 0x294e13 (0x9295bf44 0x0 0x0 0x0)
0x9295bfc8 : 0x2a1018 (0x14b4eb40 0x0 0x10 0x9842904)
Kernel Extensions in backtrace (with dependencies):Confirm I have had the same problem with Office 2011 Powerpoint. Crash to unresponsive black screen, must force off with power button. 15" Mid-2010 MacBookPro 6.2 MC373C/A 4GB RAM and Snow Leopard 10.6.8
Began slowly/intermittently in July when I was working daily with the pptx. Was then crashing with a 2nd monitor attached going into slide show mode. Crash problem became more frequent over time.
Now the crash occurs with certainty in almost any configuration - slide show with 2nd monitor/projector, or without any monitor/projector or other peripherals attached, and with either the battery or 110v MagSafe power supply.
I have tried creating an alternate user account - and the problem again starts randomly and acelerates in frequency.
Uninstalled and reinstalled Office2011 for Mac as per MS instruction support pages. Same crash, on launch , when opening a file after launch, or when clicking onto a different slide if a successful launch does occur.
Powerpoint at this time and in this condition is unuseable.
Too bad because I have another presentation to prepare and give tomorrow, and I have already paid for and now depend on the MBP, and at this time the MSOffice2011 software.
If anyone has solved why this problem is occurring (I see it occurs frequently enough that similar questions appear in many forums) - please share your insights and a solution if you have one? ThankYou. -
Lion and MS Word (Office 2011) system crash
After installing Lion and the auto upgrades, hard disk drive began to become corrupt when saving a large MS Word document (Office 2011 for MAC). Quickly the system failed with line after line of errors reported with the Disk Utility in the verify disk mode. Eventally the system stopped operating with a diagnosis of hard disk drive failure (Apple Store Indy). Replaced the hard disk drive, within one week the same failure mode occurred. At this point had to erase the hard drive and to reinstall the OS. Again within one week the same message appeared and the system again crashed.
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After I installed Lion, I found it was incompatible with the old version of MS Office for Mac that I had. So I couldn't open any of my docs. I installed the trial of Office 2010. Now I can open the docs, but there's nothing on the pages. This is true for both Word and Exel. How can I recover my docs?
You did not install Office 2010, that is (as citrus pointed out) a Windows program, what exactly did you install? -
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Un-install Avast and CleanMyMac2.
Avast Un-install
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
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After un-installing, run this program to make sure you got all the pieces.
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MS OUTLOOK keeps crashing since upgrading to OS X Yosemite 10.10.1
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Anonymous UUID: 0BAE1215-28B3-3F86-AA86-D3E08FC8B1AC
Mon Nov 18 00:23:03 2013
panic(cpu 0 caller 0xffffff7fa7d4b041): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Appl eMuxControl/kext/AGCPowerManagement.cpp:1036
Backtrace (CPU 0), Frame : Return Address
0xffffff810ea23de0 : 0xffffff8026022f69
0xffffff810ea23e60 : 0xffffff7fa7d4b041
0xffffff810ea23ea0 : 0xffffff7fa7d4d668
0xffffff810ea23ec0 : 0xffffff80264b05fb
0xffffff810ea23f20 : 0xffffff802604a15a
0xffffff810ea23fb0 : 0xffffff80260d6aa7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7fa7d40000->0xffffff7fa7d52fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7fa7d27000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa69fb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa66ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fa6f31000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fa7d3b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000025e00000
Kernel text base: 0xffffff8026000000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 638958040535
last loaded kext at 311440015536: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7fa8608000, size 335872)
last unloaded kext at 318563611238: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa85fa000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.AMDRadeonX3000 1.1.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0Hi. I'm not trying to rush things, you may have a different problem, but your issue looks quite familiar to me. I recently had a problem with the discrete graphics card (the Radeon GPU) due to overheating, all because a faulty application of the thermal compound in the factory.
In my case, the problem started slowly and intermittently, a few days after a gaming session (Quake 3) of about three hours (at the moment, I didn't realized that could be linked to the problem).
This issue is being actively discussed in another threads in this forum, but so far there's enough evidence that it's been causing similar problems for 2011 MBPs owners: screen corruption, black/blue screens, and in some cases, a total inability to boot. Some of the threads I'm talking about:
https://discussions.apple.com/message/13150366#13150366
https://discussions.apple.com/message/21110132#21110132
So far, and since the problem seems to affect only the discrete GPU (that's why you can boot in safe mode) a possible solution is to disable it by removing some extensions which prevent OS X from loading the Radeon drivers. This post describing the process (there are different files involved depending of your GPU version, so make sure you are moving the right ones):
https://discussions.apple.com/message/22521574#22521574
In the case your discrete GPU survived and is not permanently damaged, I personally had success by changing the thermal compound myself, which completely fixed the problem (at least for now). I've posted about it here:
https://discussions.apple.com/message/22630561#22630561
I hope you can find a solution, believe me I know the feeling when you see your expensive machine turning into a brick and it *****.
Good luck! -
My iMac 2011 keeps crashing since upgrade to osx
Apple has screwed my computer with their roten aplle upgrade.
If there's a crash report or panic log shown, including it here may help.
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Word 2011 keeps crashing usually when I do ctrl-c/ctrl-v
Hi, I'm on a 2014 MacBook Air with Yosemite. Recently Word has been crashing constantly. I'm noticing somewhat of a pattern, that it seems to happen mostly when I use the copy and paste shortcut (control c, control v), but it happens at other times, too.
Very frustrating. I can't get any work done!
Below is the error report, if that's helpful.
My computer knowledge isn't great, but I'm willing to try something if you can explain the steps clearly for me.
By the way, Word is up to date.
Thanks!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGABRT)
Date/Time: 2015-01-15 18:34:17 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.7.141117
Crashed Module Name: merp
Crashed Module Version: 2.2.4.141117
Crashed Module Offset: 0x00004422
Blame Module Name: Microsoft Word
Blame Module Version: 14.4.7.141117
Blame Module Offset: 0x0150e034
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0No, I mean in Word. Does Word crash if you use Command-V instead of Control-V? Microsoft Word is one of the few Mac applications that uses Control-C as a keyboard shortcut for Copy.
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Crystal Reports 2011 keeps crashing...
I am using CR2011 and using the IBM Informix Client with the data direct 5.0 driver since this is what I was told I needed from Progress to access the Informix SE client on the main frame. I finally got a good connection established in the ODBC 32 bit application. But now when I go into CR and I use theODBC data source I set up I get an appcrash. I get the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: crw32.exe
Application Version: 14.0.2.364
Application Timestamp: 4de99eaa
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0150010
Exception Offset: 0008477b
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
Additional Information 1: 65ad
Additional Information 2: 65ad32e6764235fd8ab502cb31467ec6
Additional Information 3: 7b91
Additional Information 4: 7b912993949a407ff6fd5159679aa61a
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can anyone help on this? I have been trying to get this installed for 2 weeks now and getting very flustrated over it.
Thanks,
RichHi Rich,
Unfortunately we don't support anything other than 11.5 according to our DB PAR:
IDS (Informix Dynamic Server) 11.50 IDS IDS Client 11.5 Direct
ODBC IBM Informix ODBC SDK 3.50 Direct
ODBC DataDirect ODBC 6.0 SP2 (10) Direct
See if the DD 6.0 SP2 works.
And when you say: "When I use the informix drivers it keeps recognizing them in CR as a Informix Online Server and it is not it is SE version."
Does that mean it doesn't work or just annoying that it says it's online server?
Don -
Macbook pro i7 early 2011 keeps crashing
Hi all,
I've been experiencing freezes and crashes recently that don't happen all of the time but do seem to have elements in common. I'm usually doing something graphic heavy like a video call, but also noticed google maps can cause a crash. The crash is usually preceded with the left hand side of the keyboard heating up and the fans getting very loud (although I've installed SMC Fan Control and the temperatures don't look to be out of the ordinary from what I read).
The crash can take a few forms:
I can get a screen split down the middle, a sort of mix between the last thing on the screen and pink and green lines.
The display can go black completely.
Or i can get black and blue vertical lines.
All of these kill the Mac and require a restart. Sometimes after a restart i can get the blue and black lines back or it hangs on a white screen. This usually results in the Mac heating up, getting louder then turning off.
I've looked around and my fear is that it's a hardware fault and I need to replace the logic board but I was wondering if anyone could offer me any last hope that it's something I can fix without a hardware change (I'm 2 months past the extended 3 year Applecare program I took out and don't really want to pay a few hundred pounds to fix something they seem to know is a common fault!).
What I've already tried:
PRAM and SMC reset
Apple Hardware tests - No errors
Remounting RAM and running Memtest in Single User Mode - No errors
The usual Disk Utility checks
One thing I have read is that Google Chrome can cause crashes for people. I've switched back to Firefox but it's not been long enough to say whether that's having an effect. No crashes though.
Any insight that will save me a trip to the "Genius Bar" would be appreciated.
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PaulHi,
Thanks for the responses.
@OGELTHORPE
The temperature readings usually range from 40°C when it starts to around 90°C with more intensive tasks. Averages around 60°C with 4 or 5 apps running at once. As for activity monitor you can see a screen grab from last night here - http://cl.ly/image/3E3v242P0O09. To layman like me it seems OK.
Have to report there have been no crashes in the last couple of days and less odd fan activity since I stopped using Chrome and switched to Firefox. A big difference so far. Everything seems to have calmed down. Surely a browser can't have that big of an impact! Especially on I've used without problems for a couple of years now.
@clinton
I have heard it can take a few attempts to get the logic board working again, can't really do that as this my work machine so need something that won't have me running back and forth to Apple. I'll look in to the GPU reballing. Was considering a new machine even before this happened but I'd still want to make sure this one is in working order so I could recoup some of the costs and not have what could be a few hundred quid sat in cupboard.
Thanks
Paul -
Macbook Pro 13" Late 2011 keeps crashing
How do I fix it?
*** Panic Report ***
Machine-check capabilities: 0x0000000000000c07
family: 6 model: 42 stepping: 7 microcode: 40
signature: 0x206a7
Intel(R) Core(TM) i5-2435M CPU @ 2.40GHz
7 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC0_STATUS(0x401): 0xf200044000010005
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC0_STATUS(0x401): 0xf200044000010005
panic(cpu 1 caller 0xffffff802c01f12a): "Machine Check at 0xffffff7fae2076c1, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000052d78000, CR3: 0x000000002ed71000, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000031, RBX: 0xffffff80377cf800, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80c620bd40, RBP: 0xffffff80c620bd70, RSI: 0x0000000000000007, RDI: 0xffffff803727d900\n" "R8: 0x0000000000000000, R9: 0x00001eec0c39650a, R10: 0x0000000000000000, R11: 0x0000000000000000\n" "R12: 0x0000000000000007, R13: 0xffffff8037233fc0, R14: 0x00000000000008f8, R15: 0xffffff7fae21ce20\n" "RFL: 0x0000000000000046, RIP: 0xffffff7fae2076c1, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 1), Frame : Return Address
0xffffff80beedde90 : 0xffffff802bf3a811
0xffffff80beeddf10 : 0xffffff802c01f12a
0xffffff80beede070 : 0xffffff802c03acef
0xffffff80c620bd70 : 0xffffff7fae1f81e9
0xffffff80c620be60 : 0xffffff7fae1f75b4
0xffffff80c620bf20 : 0xffffff802c0202ae
0xffffff80c620bf40 : 0xffffff802bf514bb
0xffffff80c620bf90 : 0xffffff802bf51970
0xffffff80c620bfb0 : 0xffffff802c0192c7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(218.0)[8A527838-F32D-3D7C-A580-3E 2C0B82BC0E]@0xffffff7fae1f5000->0xffffff7fae21ffff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000002bc00000
Kernel text base: 0xffffff802be00000
__HIB text base: 0xffffff802bd00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 33999171822657
last loaded kext at 28810820718466: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fae63e000, size 20480)
last unloaded kext at 28936517544663: com.apple.iokit.IOUSBMassStorageClass 3.7.0 (addr 0xffffff7fae619000, size 69632)
loaded kexts:
com.silex.driver.sxuptp 1.10.6
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleLPC 1.7.3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1How do I fix it?
*** Panic Report ***
Machine-check capabilities: 0x0000000000000c07
family: 6 model: 42 stepping: 7 microcode: 40
signature: 0x206a7
Intel(R) Core(TM) i5-2435M CPU @ 2.40GHz
7 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC0_STATUS(0x401): 0xf200044000010005
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC0_STATUS(0x401): 0xf200044000010005
panic(cpu 1 caller 0xffffff802c01f12a): "Machine Check at 0xffffff7fae2076c1, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000052d78000, CR3: 0x000000002ed71000, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000031, RBX: 0xffffff80377cf800, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80c620bd40, RBP: 0xffffff80c620bd70, RSI: 0x0000000000000007, RDI: 0xffffff803727d900\n" "R8: 0x0000000000000000, R9: 0x00001eec0c39650a, R10: 0x0000000000000000, R11: 0x0000000000000000\n" "R12: 0x0000000000000007, R13: 0xffffff8037233fc0, R14: 0x00000000000008f8, R15: 0xffffff7fae21ce20\n" "RFL: 0x0000000000000046, RIP: 0xffffff7fae2076c1, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 1), Frame : Return Address
0xffffff80beedde90 : 0xffffff802bf3a811
0xffffff80beeddf10 : 0xffffff802c01f12a
0xffffff80beede070 : 0xffffff802c03acef
0xffffff80c620bd70 : 0xffffff7fae1f81e9
0xffffff80c620be60 : 0xffffff7fae1f75b4
0xffffff80c620bf20 : 0xffffff802c0202ae
0xffffff80c620bf40 : 0xffffff802bf514bb
0xffffff80c620bf90 : 0xffffff802bf51970
0xffffff80c620bfb0 : 0xffffff802c0192c7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(218.0)[8A527838-F32D-3D7C-A580-3E 2C0B82BC0E]@0xffffff7fae1f5000->0xffffff7fae21ffff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000002bc00000
Kernel text base: 0xffffff802be00000
__HIB text base: 0xffffff802bd00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 33999171822657
last loaded kext at 28810820718466: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fae63e000, size 20480)
last unloaded kext at 28936517544663: com.apple.iokit.IOUSBMassStorageClass 3.7.0 (addr 0xffffff7fae619000, size 69632)
loaded kexts:
com.silex.driver.sxuptp 1.10.6
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleLPC 1.7.3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1 -
Apple macbook late 2011 keeps crashing
so when i try to transfer 2 folders (36Gb)from my macbook pro to my external iomega hdd after 5 mins it just hangs up(my macbook) and restart by itself.
i've tried this with an another hdd and same thing.
but i tried copying a 3Gb file and that worked!
btw both external hdd's are ntfs and i have the latest Tuxera ntfs installed on my latop.
my operating system is OS X 10.8.1
does anyone what the problem is before i sell my mac that i just got a few months ago lol?Seems to be a really common issue the past few days. It's driving me crazy but it might help if we consolidate to one thread.
https://discussions.apple.com/message/18559440#18559440 -
MS Office 2011 crashing on save after Mavericks upgrade
I am using a MacBook Pro (2011), previously with Mountain Lion. A week ago, I agreed to the prompt to update my OS to Mavericks. What a huge mistake... it has been an absolute disaster.
There has been a host of problems which I managed to work through with the help of this community and most of them have been resolved.
However, the is one massive issue remaining: Any MS office program (MS Office 2011) completely crashes every time I:
- attempt to Save a file after making any substantial chage. By substantial, I mean for example insert a picture in Word (if you can make it that far) or insert a new slide in powerpoint.
- press save as, or pretty much any time you have to use a file browser dialog for anything at all.
This occurs on PowerPoint, Word, Excel.
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
It seems there are many people out there with related / similar problems. Based on these threads, I have already attempted:
- use Disk Utility > Repair Disk Permissions
- update to MS Office 14.2.0 (previously I was using 14.1.0)
- disable Microsof Error Reporting tool
- Use Keychain First Aid
Any help would be greatly appeciated.
Crash Log
===============================================================================
Process: Microsoft Word [732]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.2.0 (14.2.0)
Build Info: Unknown-120402~0
Code Type: X86 (Native)
Parent Process: launchd [506]
Responsible: Microsoft Word [732]
User ID: 501
Date/Time: 2014-06-12 15:45:06.544 +0800
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 93060472-8687-A564-7FA1-5E74658707D0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000082000000
VM Regions Near 0x82000000:
MALLOC_SMALL 000000007f800000-0000000082000000 [ 40.0M] rw-/rwx SM=PRV
-->
__TEXT 000000008fe9b000-000000008fece000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x90546390 _platform_memmove$VARIANT$sse42 + 128
1 com.apple.CoreFoundation 0x95f45582 CFDataReplaceBytes + 674
2 com.apple.CoreFoundation 0x95f0a97c __CFDataInit + 924
3 com.apple.CoreFoundation 0x95f452d9 CFDataCreate + 41
4 com.apple.LaunchServices 0x956f6537 GetIconRefFromIconFamilyPtr + 47
5 org.tigris.scfinderplugin 0x0732a3b0 IconRefFromIconFileNoCache + 279
6 org.tigris.scfinderplugin 0x0732a716 SCIconOverlayIconRefFromIconFile + 64
7 org.tigris.scfinderplugin 0x07328900 SCIconOverlayProviderMessage + 650
8 org.tigris.scfinderplugin 0x0732a5a7 SCFinderIconOverlayGetIconRefFromFileInfo + 197
9 com.apple.HIToolbox 0x9af4d29b WindowData::GetOrCreateProxyIcon(OpaqueIconRef**) + 207
10 com.apple.HIToolbox 0x9af4d325 GetWindowProxyIcon + 36
11 com.apple.HIToolbox 0x9ad79bc0 HIWindowTitleView::HasProxy() + 54
12 com.apple.HIToolbox 0x9ad7a0c4 HIWindowTitleView::GetOptimalSizeSelf(CGSize*, float*) + 42
13 com.apple.HIToolbox 0x9acaa33a HIView::GetOptimalSizeWithLimitsSelf(CGSize*, float*, CGSize*) + 34
14 com.apple.HIToolbox 0x9acaa2c2 HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 468
15 com.apple.HIToolbox 0x9acaa0c9 HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 55
16 com.apple.HIToolbox 0x9ad711a5 HIWindowFrameView::LayoutChildrenSelf() + 1671
17 com.apple.HIToolbox 0x9ac5efa7 HIView::LayoutChildren() + 173
18 com.apple.HIToolbox 0x9ad754ea HIWindowFrameView::UpdateTitle(bool) + 342
19 com.apple.HIToolbox 0x9ad737fb HIWindowFrameView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 479
20 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
22 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
23 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
24 com.apple.HIToolbox 0x9ac64bc5 SendSimpleWindowEvent + 96
25 com.apple.HIToolbox 0x9af4d04e RedrawWindowAfterModifyingProxy(WindowData*) + 42
26 com.apple.HIToolbox 0x9af4d5cc SetWindowProxyAliasWithFSRef(WindowData*, AliasRecord**, FSRef const*) + 102
27 com.apple.HIToolbox 0x9af4d54a HIWindowSetProxyFSRef + 84
28 com.microsoft.mcp 0x02382c2a McpSetWindowProxyFile + 50
29 com.microsoft.Word 0x00123641 0xa3000 + 525889
30 com.microsoft.Word 0x012fd2ae wdGetApplicationObject + 9275934
31 com.microsoft.Word 0x012fe4eb wdGetApplicationObject + 9280603
32 com.microsoft.Word 0x0130010e wdGetApplicationObject + 9287806
33 com.microsoft.Word 0x007d59aa wdCommandDispatch + 1817738
34 com.microsoft.Word 0x00315711 0xa3000 + 2565905
35 com.microsoft.Word 0x00335e0d 0xa3000 + 2698765
36 com.microsoft.Word 0x0039aa71 0xa3000 + 3111537
37 com.microsoft.Word 0x0039a74a 0xa3000 + 3110730
38 com.microsoft.office_library 0x02a70de1 MsoOSTypeDefaultMailClient + 136
39 com.microsoft.mcp 0x022fbe98 MsoFClonePxCore + 577
40 com.microsoft.mcp 0x02337bb0 McpDispTBCBDataFromIMcpControl + 747
41 com.microsoft.mcp 0x023f4b2f MsoWzMathAlphaToWz + 43242
42 com.microsoft.mcp 0x023ec52e MsoWzMathAlphaToWz + 8937
43 com.microsoft.mcp 0x023f8772 MsoWzMathAlphaToWz + 58669
44 com.microsoft.mcp 0x023eca14 MsoWzMathAlphaToWz + 10191
45 com.microsoft.mcp 0x022982ae MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 2470
46 com.microsoft.mcp 0x02297857 MEventHandler::DoEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 227
47 com.microsoft.mcp 0x02297729 MHIView::InitializeEventHandler() + 459
48 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
49 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
50 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
51 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
52 com.apple.HIToolbox 0x9ad27c40 SendControlDefTrack(HIView*, CGPoint const&, unsigned long*, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, short*) + 316
53 com.apple.HIToolbox 0x9ad1e152 HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 132
54 com.apple.HIToolbox 0x9ad1e3d6 HIView::ClickSelf(OpaqueEventRef*) + 388
55 com.apple.HIToolbox 0x9ac59992 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 4314
56 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
57 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
58 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
59 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
60 com.apple.HIToolbox 0x9acc4285 HIView::Click(OpaqueEventRef*) + 317
61 com.apple.HIToolbox 0x9acc413d HIViewClick + 50
62 com.apple.HIToolbox 0x9ae08e2b HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
63 com.apple.HIToolbox 0x9ae093ae HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 508
64 com.apple.HIToolbox 0x9ae088f6 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 545
65 com.apple.HIToolbox 0x9acc2758 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 857
66 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
67 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
68 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
69 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
70 com.microsoft.mcp 0x022e2307 McpRunFontMenuIdleTasks + 4866
71 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
72 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
73 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
74 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
75 com.apple.HIToolbox 0x9ac839a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3116
76 com.apple.HIToolbox 0x9ac50795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
77 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
78 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
79 com.microsoft.mcp 0x022d6dfd McpRunApplicationEventLoop + 11815
80 com.microsoft.mcp 0x022d446a McpRunApplicationEventLoop + 1172
81 com.microsoft.Word 0x000a6721 0xa3000 + 14113
82 com.microsoft.wlmkernel 0x04d6dcb5 _WlmMain + 97
83 com.microsoft.Word 0x000a5ac5 0xa3000 + 10949
84 com.microsoft.Word 0x000a5a76 0xa3000 + 10870
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98f0d992 kevent64 + 10
1 libdispatch.dylib 0x90ba6899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x90ba6532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x93598091 0x9332b000 + 2543761
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x97b1b64c AIOFileThread(void*) + 1014
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x189d4000 ecx: 0x00000000 edx: 0xe62e8c00
edi: 0x374a4000 esi: 0x9bd17400 ebp: 0xbff50068 esp: 0xbff50060
ss: 0x00000023 efl: 0x00010286 eip: 0x90546390 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x82000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xa3000 - 0x1e1bffb +com.microsoft.Word (14.2.0 - 14.2.0) <9E8FAA2D-695B-BE41-5AA4-8C4D3A0F8A40> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2211000 - 0x222aff7 +com.microsoft.mbukernel_framework (14.2.0 - 14.2.0) <C3D243D0-6C03-23CF-C6B7-C771088E5BCC> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x223e000 - 0x2268ffb +com.microsoft.setupui (14.2.0 - 14.2.0) <A323E2C6-9E84-CCA6-BFCA-661C5CBACEF9> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x228f000 - 0x24aefff +com.microsoft.mcp (14.2.0 - 14.2.0) <556FB075-F716-3454-0A25-BB349FC734D5> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x256b000 - 0x25ddff3 +com.microsoft.netlib (14.2.0 - 14.2.0) <24EE5A99-5896-54F8-D450-AD553D84874B> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x25f6000 - 0x269bffb +com.microsoft.ole (14.2.0 - 14.2.0) <AB380C7A-AC72-8FBA-12D7-2F35D72F29F8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26bd000 - 0x275cffb +com.microsoft.ole_automation (14.2.0 - 14.2.0) <97647746-53EC-22F5-EB88-EC991656A0DD> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x278a000 - 0x2796feb +com.microsoft.merp (2.2.4 - 2.2.4) <85F70F86-C60B-C358-7D16-27EDB6885F07> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27a0000 - 0x2994feb +com.microsoft.msxml_library (14.2.0 - 14.2.0) <8544D050-130B-0F5A-F574-80840F59AD5F> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a06000 - 0x3170fff +com.microsoft.office_library (14.2.0 - 14.2.0) <B719668C-7BAE-8B47-7FB5-7EC28A0B6685> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x32ca000 - 0x4159fe7 +com.microsoft.officeart (14.2.0 - 14.2.0) <FB05A766-6316-48BD-8817-2F180023CACB> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4419000 - 0x4423ff7 +com.microsoft.oleo (14.2.0 - 14.2.0) <7DB0314A-EAF4-9B4E-1CF5-B78A617A4BC9> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x442e000 - 0x4445ff3 +com.microsoft.mathfont (14.2.0 - 14.2.0) <54E06538-06BC-C604-6B67-018BB833E137> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x444c000 - 0x48c3ffb +com.microsoft.chart (14.2.0 - 14.2.0) <0B9970BB-9246-232A-292B-2656CE65D87C> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a09000 - 0x4b50ff7 +com.microsoft.msls3 (14.2.0 - 14.2.0) <48AE73DF-80D3-4970-E5D2-F3E122D636E2> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4b5c000 - 0x4ba3fe7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <12BE9BC2-A9D2-D2C3-DB33-68DFB70C1712> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4bd4000 - 0x4c16fff +com.microsoft.ribbon (14.2.0 - 14.2.0) <541341CA-971B-78BA-110A-8CA93D4F9E6C> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c3a000 - 0x4c7cfe3 +com.microsoft.mviewlib (14.2.0 - 14.2.0) <01D2FD5B-F77A-2C0A-B582-06D68D799F11> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4ca4000 - 0x4d01ff7 +com.microsoft.wlmuser (14.2.0 - 14.2.0) <5D3AAA14-3772-7867-D149-CB2FF672DFB8> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d25000 - 0x4d4ffff +com.microsoft.wlmgraphicsdevice (14.2.0 - 14.2.0) <4C90F369-66C8-EDC1-3038-DA8C4BEE0DE0> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4d69000 - 0x4d96ffb +com.microsoft.wlmkernel (14.2.0 - 14.2.0) <4071981E-7976-392D-8C7F-373B07205C10> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4dab000 - 0x593dfeb +com.microsoft.gfx (14.2.0 - 14.2.0) <4F9A311F-6ECC-0244-DD81-286DB687E321> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59b7000 - 0x5d73ff7 +com.microsoft.igx (14.2.0 - 14.2.0) <CF647C77-0E97-151B-C1FA-617B260CB4E3> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e3e000 - 0x5ea4ff7 +com.microsoft.mbuCloudServices_framework (14.2.0 - 14.2.0) <46672139-4705-F3D0-F5F7-19FBF800475D> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5ec6000 - 0x5ecaff3 +com.microsoft.mbustrings (14.2.0 - 14.2.0) <2FBDED2A-6358-0B43-58CA-43D5F7578E27> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5ed2000 - 0x5ed4ff7 +com.microsoft.mbulocale (14.2.0 - 14.2.0) <430B8792-25C8-A5AD-3468-E7E799F0EE69> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5edb000 - 0x5efcfeb +com.microsoft.wlmstrings (14.2.0 - 14.2.0) <090BDC04-3DDF-4607-7E3D-DF287F239DF8> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f09000 - 0x5f60ffb +com.microsoft.CocoaUI (14.2.0 - 14.2.0) <905B1E71-F3D9-41C4-97A6-7D9D7E72A610> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5f94000 - 0x60d2fef +com.microsoft.MicrosoftOfficeDRM (14.2.0 - 14.2.0) <68BFE5A8-42CA-036D-1B83-A14ECCFF75D3> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6100000 - 0x6118feb +com.microsoft.threadpool (14.2.0 - 14.2.0) <B0DCE467-1477-9888-64EC-37B2A01465F1> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6126000 - 0x6170fef +com.microsoft.menulib (14.2.0 - 14.2.0) <89E59C08-E512-6ED4-B7AC-B1C74AD58EC8> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x6187000 - 0x61bbfe3 +com.microsoft.urlmon (14.2.0 - 14.2.0) <02343C1F-8586-3E12-8767-72737F4BA0F0> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x61ca000 - 0x6221fe7 +com.microsoft.uniscribe_library (14.2.0 - 14.2.0) <6C12A264-B4E0-C86C-002D-308E6145323F> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x623c000 - 0x624affb +com.microsoft.mbuinstrument_framework (14.2.0 - 14.2.0) <87326B8A-D685-486C-4861-02727298FE23> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x6254000 - 0x6265fff +com.microsoft.frameworks.wincrypto (14.2.0 - 14.2.0) <75B81856-2282-367A-D03C-4F287F28E4BB> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x626e000 - 0x6389ff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x63a6000 - 0x63a9ff7 +com.microsoft.mbunamedstrings (14.2.0 - 14.2.0) <FD54DCAA-BC73-08D0-D523-30C34BFE7116> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x63b2000 - 0x63b3ff7 +com.microsoft.CocoaTooltipParser (14.2.0 - 14.2.0) <AF725C56-11C1-D5D8-98A4-C0B9A559137E> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x63bb000 - 0x6423ff3 +com.microsoft.docex (14.2.0 - 14.2.0) <954310AC-4EED-A6A5-0CCE-D8EAE93CB0EA> /Applications/Microsoft Office 2011/*/DocEx.framework/Versions/14/DocEx
0x6437000 - 0x6450ff3 +com.microsoft.frameworks.winhttp (14.2.0 - 14.2.0) <D129A0B8-46B5-6472-C06A-BC035E3AFDE7> /Applications/Microsoft Office 2011/*/WinHttp.framework/Versions/14/WinHttp
0x645e000 - 0x6469fe7 +com.microsoft.credui_framework (14.2.0 - 14.2.0) <F7E147FA-D591-20B8-6692-2F4A0A6FE124> /Applications/Microsoft Office 2011/*/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
0x6475000 - 0x6475fff +com.microsoft.ddcs_framework (14.2.0 - 14.2.0) <44F6D115-36EB-4A80-1A82-BFD93C7C157A> /Applications/Microsoft Office 2011/*/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
0x647c000 - 0x6486fef +com.microsoft.frameworks.winapiui (14.2.0 - 14.2.0) <A40D6640-4EA9-DC0D-DD88-74A850808A85> /Applications/Microsoft Office 2011/*/WinAPIUI.framework/Versions/14/WinAPIUI
0x6492000 - 0x68e2ff7 +com.microsoft.csi_framework (14.2.0 - 14.2.0) <4588E7FB-0EEE-C969-C70C-D75188C665A0> /Applications/Microsoft Office 2011/*/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
0x69b7000 - 0x6ab5fef +com.microsoft.metex (14.2.0 - 14.2.0) <BD1FCCBA-F5E2-91E9-9DA4-6877C8F79ECD> /Applications/Microsoft Office 2011/*/MetEx.framework/Versions/14/MetEx
0x6b03000 - 0x6b0fff3 +com.microsoft.fba_framework (14.2.0 - 14.2.0) <9D49A88A-B064-96E9-834E-F056867ED487> /Applications/Microsoft Office 2011/*/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
0x6b1a000 - 0x6d77ffb +com.microsoft.XPG (14.2.0 - 14.2.0) <2CDF57AB-952D-6CC7-335D-247AD3EF944F> /Applications/Microsoft Office 2011/*/XPG.framework/Versions/14/XPG
0x6da7000 - 0x6dadfe7 +com.microsoft.mbufs (14.2.0 - 14.2.0) <B404D814-0574-E273-8ED8-F9A4DEA09F1B> /Applications/Microsoft Office 2011/*/MicrosoftFS.framework/Versions/14/MicrosoftFS
0x6db3000 - 0x6dc2ff3 +com.microsoft.wlmfile_framework (14.2.0 - 14.2.0) <14F16B91-AF61-BEBE-55EB-9D02205790F9> /Applications/Microsoft Office 2011/*/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
0x6dc9000 - 0x6e6bfe7 +com.microsoft.webservices_framework (14.2.0 - 14.2.0) <98C5E40C-4BB2-ED01-CD2E-D1C5F05807E2> /Applications/Microsoft Office 2011/*/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
0x6e82000 - 0x6fcdfef +com.microsoft.Oimg (14.2.0 - 14.2.0) <F132E0F4-E5EE-DC8C-13D8-420147F16A06> /Applications/Microsoft Office 2011/*/Oimg.framework/Versions/14/Oimg
0x7127000 - 0x7128fff +cl_kernels (???) <84816EE7-31AA-4E37-92E4-782B6C35B15F> cl_kernels
0x712d000 - 0x712eff5 +cl_kernels (???) <5AB6D1CB-1457-490F-A802-D6B1FA750292> cl_kernels
0x7286000 - 0x7287ff1 +cl_kernels (???) <EE13B7DC-31B2-4C0A-BC5B-AF32A0C60305> cl_kernels
0x72da000 - 0x72e5fff libGPUSupport.dylib (9.6.1) <46231771-6D1B-3539-A571-0FF7BF73A595> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x730f000 - 0x7311ffd com.apple.PDFImporter (2.2 - 23) <A6E44BEA-3194-38CA-BACF-D25699C09487> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x7327000 - 0x732bff7 +org.tigris.scfinderplugin (169) <BBADB6CA-61AE-24D5-4E0A-EBCCAD3F0D92> /Library/Contextual Menu Items/SCFinderPlugin.plugin/Contents/MacOS/SCFinderPlugin
0x77f6000 - 0x781bff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7830000 - 0x783bffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0xbea8000 - 0xbea9ff8 ATSHI.dylib (363.3) <62AF40CE-1110-31D5-931C-2B2AFB5C1A18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0xbf75000 - 0xbf87ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0xbf8b000 - 0xbf99fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
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0x93d6c000 - 0x93d90ff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x93d91000 - 0x93f3dfff com.apple.QuartzCore (1.8 - 332.3) <DA347693-5E26-3E47-A2B3-3824C52EB08B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x9430a000 - 0x94679fff com.apple.MediaToolbox (1.0 - 1273.54) <46C11BBD-7F31-3227-9441-6087FAA3B477> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
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0x94e44000 - 0x950bbff5 com.apple.RawCamera.bundle (5.04 - 736) <74E476B9-BD87-3D22-BC02-83CE6F64DCB6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x950bc000 - 0x9518aff7 com.apple.backup.framework (1.5.3 - 1.5.3) <03BFC83E-A086-3CA8-A3E6-2EA6F1D388AF> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9518b000 - 0x95193ff7 libCGCMS.A.dylib (599.23.13) <ACC64750-863E-3EA1-B306-F63B96572A8F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x95194000 - 0x9522bff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9522c000 - 0x95292ff4 com.apple.ISSupport (1.9.9 - 57) <BF22E11E-56CB-3396-A109-8C75694DDE7F> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x95293000 - 0x95594ff1 com.apple.AOSKit (1.06 - 176) <E5067665-E177-37FF-AD38-0D995FB79741> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x95595000 - 0x955ffff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x95614000 - 0x956b0fff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x956b1000 - 0x956b2fff libSystem.B.dylib (1197.1.1) <789CF4BE-5A0B-310E-9515-E515EA033D03> /usr/lib/libSystem.B.dylib
0x956b3000 - 0x9578eff7 com.apple.LaunchServices (572.26 - 572.26) <5915A9AC-7928-30B1-9329-94048ADE81D9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9578f000 - 0x95792ff3 com.apple.AppleSystemInfo (3.0 - 3.0) <4586B503-A0A8-3654-AA48-D2F9FA0188CB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x95793000 - 0x957d0ffb libGLImage.dylib (9.6.1) <E2DADD8A-8A60-3F39-840B-4B7FE7001384> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x957d1000 - 0x95997ffb libicucore.A.dylib (511.32) <9DC4CADF-6F5C-3D6F-A0FE-D8BC868915F2> /usr/lib/libicucore.A.dylib
0x95998000 - 0x959edff3 com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x959ee000 - 0x95ab5ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <84A7EC09-3BBD-3E04-A88C-6D3B724448FF> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x95ab6000 - 0x95b90ff6 com.apple.QuickLookUIFramework (5.0 - 622.7) <6F9C5661-0D7D-3B54-AC34-55E1A24EC05A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x95b91000 - 0x95b95ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x95b96000 - 0x95bccfff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x95bcd000 - 0x95c22ff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95c23000 - 0x95ce6ff1 com.apple.CoreText (367.20 - 367.20) <42445623-3BDD-3678-8B46-845C441B6251> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x95ce7000 - 0x95ceeffe com.apple.agl (3.2.3 - AGL-3.2.3) <808BEF15-F413-34AD-8932-E0655519E2E0> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x95cef000 - 0x95cf8fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x95cf9000 - 0x95d35ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x95d36000 - 0x95d62ff7 GLRendererFloat (9.6.1) <3961F91C-F590-3599-B8DA-25EC6D9CFB73> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x95d63000 - 0x95dcaffc com.apple.framework.CoreWLAN (4.3.3 - 433.48) <9809D1A7-CE43-3DEE-9812-796590176DEE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x95dcb000 - 0x95ee2ffb com.apple.WebKit (9537 - 9537.75.14) <181139A1-D96A-3885-A8B1-80E94C2C1373> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95ee3000 - 0x95ee3fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95ee4000 - 0x960e6fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x960e7000 - 0x9623dff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9623e000 - 0x96603ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9660f000 - 0x96610fff com.apple.marco (10.0 - 1000) <F7AD1FF7-5B1E-3D3C-AF00-FA3A43118CE5> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x96611000 - 0x9661dffc libkxld.dylib (2422.100.13) <5C97CA53-F237-3ECC-9725-E71DDFEC661E> /usr/lib/system/libkxld.dylib
0x9661e000 - 0x96704ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96705000 - 0x96707fff com.apple.SecCodeWrapper (3.0 - 1) <066E1E30-2EEA-3166-8F86-D1054B50875B> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x96708000 - 0x97326ff3 com.apple.AppKit (6.9 - 1265.20) <777988C0-5AC9-3015-93E6-7493F9530464> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97327000 - 0x97454ff3 com.apple.avfoundation (2.0 - 651.12.1) <D52E847F-FCDE-35D0-A0FB-25F6F05D8600> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x97455000 - 0x9747ffff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x97480000 - 0x9748efff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x9748f000 - 0x9748ffff libodfde.dylib (20) <98FC02AE-C596-3ED5-80D1-C502FF6115ED> /usr/lib/libodfde.dylib
0x97490000 - 0x974bbff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x974bc000 - 0x974c2ff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x97512000 - 0x97554fff libGLU.dylib (9.6.1) <0655104D-2F22-36CE-955B-52A533CA70D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97555000 - 0x97555fff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97556000 - 0x975b2ffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x975b3000 - 0x975ffff7 libcups.2.dylib (372.4) <A11AA954-07E7-3929-84AB-309B0C0DDB5D> /usr/lib/libcups.2.dylib
0x97600000 - 0x97691fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97692000 - 0x9769affe libGFXShared.dylib (9.6.1) <632989B3-36C2-302E-8A85-A02125A9C5D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9769b000 - 0x9769bffe com.apple.AOSMigrate (1.0 - 1) <E612B5AD-06AE-3BCB-BA14-F7B64714640A> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x9769c000 - 0x976c1ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <FCF52905-85B1-375C-B0AA-B8251B614D2D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x976c2000 - 0x976c2ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x976c3000 - 0x976d2fff libGL.dylib (9.6.1) <885E9C1F-11C7-347D-BE10-522A40A46596> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x976d3000 - 0x979bdfd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x979be000 - 0x97a14ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x97a15000 - 0x97a2cff4 com.apple.CoreMediaAuthoring (2.2 - 947) <958EE809-D21F-3C88-8D87-B3A5E4C3FCA6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x97a2d000 - 0x97a6bff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x97a6c000 - 0x97a6dfff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x97a6e000 - 0x97ac1fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x97ac2000 - 0x97dc3ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x97dc4000 - 0x97dcaffc libCGXCoreImage.A.dylib (599.23.13) <5BBF3B8B-AAFF-3988-A02C-30F55D7EAD80> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x97dcb000 - 0x97dd2fff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x97dd3000 - 0x981cbff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x981cc000 - 0x98212ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/VersionsHi CSound... Thanks for the response.
After further reading, I found a solution as follows:
- Close the offending MS Office program (e.g. Word)
- Remove the the related user preference plist file from ~/Library/Preferences/
For example, for Word, rm ~/Library/Preferences/com.microsoft.Word.plist
You need to do this for EACH MS office program (Word, Powerpoint, Excel etc)
So far this fix seems to work for each of the (what were) 100% repeatable crashes that I described in the original posting.
For others (and I know there are a lot of people with similar problems), if you are comfortable with what I described above, then this might be a faster remedy. If you are not comforatable with that, then I am very sure that "completely removing office" as suggested by CSound1 will also achieve the same result, since in theory completely removing Office should aslo remove the office plist files.
Hope this helps someone avoid the frustrations I have had in the last week...
It would be great if Apple could flag / warn people about these major issues (in the Mavericks updater) before they nonchalantly agree to doing it as I did.
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