Office 2011 not opening documents

I recently installed Office for Mac 2011. I have 2008. The 2011 version does not allow me to open documents on my computer, and it seems to not recognize the Normal template.

http://answers.microsoft.com/en-us/mac
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Similar Messages

  • Office 2011 not opening on Mavericks.

    Hey
    First time posting. Updated to Mavericks and Office (word, excel and PP) wont open at all. I have deinstalled and reinstalled, deinstalled and cleared every bit of micorsoft and then reinstalled.. still wont work. I checked for the latest software- hasnt changed any thing.
    This is the error message I get when opening. Ive searched the support communities.. the deinstalling and reinstalling seemed to work for others.. but not for me. Any help would be greatly appreciated.
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
      Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
      Reason: no suitable image found.  Did find:
              /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    EtreCheck version: 1.9.11 (43) - report generated 14 June 2014 4:07:44 pm AEST
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.9 GHz Intel Core i7 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: (null)
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 2:15:25
    Disk Information:
              APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (124.96 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Logitech USB Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Anywhere
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.ea.origin.ESHelper.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
    Launch Agents:
              [loaded] com.hp.messagecenter.launcher.plist Support
    User Launch Agents:
              [loaded] com.google.keystone.agent.plist Support
              [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items:
              iTunesHelper
              Steam
              uTorrent
              Mach Desktop
    Internet Plug-ins:
              SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
              FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
              Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              Default Browser: Version: 537 - SDK 10.9
    Safari Extensions:
              SafariRestore: Version: 6.1
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
              WhiteCap for iTunes: Version: 6.2 - SDK 10.6 Support
    3rd Party Preference Panes:
              Flash Player  Support
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  11%          WindowServer
                   4%          ReportCrash
                   2%          Microsoft Word
                   2%          Dock
                   2%          steam
    Top Processes by Memory:
              221 MB          mds_stores
              172 MB          Safari
              164 MB          com.apple.IconServicesAgent
              156 MB          softwareupdated
              126 MB          com.apple.WebKit.WebContent
    Virtual Memory Information:
              3.19 GB          Free RAM
              3.64 GB          Active RAM
              179 MB          Inactive RAM
              1014 MB          Wired RAM
              846 MB          Page-ins
              0 B          Page-outs

    Dyld Error Message:
      Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
      Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
      Reason: no suitable image found.  Did find:
              /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    You have a bad install. Even Etrecheck is not showing Office files as installed. Normally in Etrecheck report you would see the following:
    Old applications:
              Microsoft Alerts Daemon:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Lync:          Version: 14.0.8 - SDK 10.5
                        /Applications/Microsoft Lync.app
              Microsoft Office Reminders:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Office Setup Assistant:          Version: 14.3.8 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
              Microsoft Outlook:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
                        SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              SyncServicesAgent:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
    What installer are you using to install? Did you purchase Office 2011 or do you have the Office365 installer?
    There is no Remove Office for 2011. You can see the files that are installed to do a manual remove here.  I suspect you will find most do not exist on your drive. Do you even see the Microsoft Office 2011 folder in Applications?
    Office for Mac 2011: Remove Office
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Microsoft Office 2011 Not Opening

    Hi there,
    I have not been able to get Microsoft Office 2011 to work on my MacBook (Yosemite) apart from the first day it was installed. Since then it has failed to open any application (Word, Excel, Powerpoint and Outlook). I have searched the internet for an answer and have tried pretty much everything so far.
    - Uninstall / re-install (multiple times).
    - Had my computer completely wiped by Apple and started again.
    - Installed Office via CD Rom, internet site Microsoft gave me, other sites on the web.
    The basis of my problem is that nothing will open. For some reason though, my Powerpoint app at least loads and says that I need to rebuild the 'Database Utility'. This has been the consistent error since day 2, however when I do this it changes nothing. All my updates and software are up-to-date, yet I can't fix the problem.
    Has anyone experienced this or know a way which may help me in this situation? The fact that it hasn't worked despite my computer being literally cleaned completely and installed again worries me.

    I have the somewhat same problem. I have an iMac and a Macbook Air. Microsoft office 2011 for mac was loaded on both under previous OS X versions. After upgrading to Yosemite, they still both worked. But I removed Office from my Macbook air and reloaded it in an attempt to load some other features in excel that I had not loaded the first time. After this, Office does not load or launch on the Macbook Air. It still runs fine on the iMac.

  • Office 2013 Will not open documents in a shared folder but 2007 will.

    Hi,
    Recently we are testing office 2013 and have noticed a problem. When office attempts to open an Excel or Word document that is stored on a shared drive on the file server it will not open it. When you double click on the document, either word or
    Excel, the appropriate Office app opens, but it opens on the start screen, i.e. the one with the templates displayed.
    There are no error messages displayed , and it appears that the office app opens twice, i.e you see the splash screen with the app name on it two times in quick succession, however you cannot find two instances of the app open.
    If you simply copy the document from the shared drive to the users desktop and then double click the file , the appropriate app opens and the file also opens without a problem.
    Also if you go to a client machine with office 2007 loaded on it then the document on the shared drive opens without a problem at all.
    The client machine with office 2013 is a Dell E7440 with windows 7 Pro 64bit.
    Thanks in advance

    I think its working now.
    Here is what I had to do.
    Delete Office from the machine once again, this time using the Microsoft tool to remove all remnants of the office software , then manually check the registry to see all the referenced keys had been removed.
    Reboot.
    Copy all the users data to another location on the same machine.
    Delete the users profile.
    Reboot.
    Reload office using the link Dell sent me.
    Reboot.
    Log in as a domain admin and check that office would open the documents on the file share and it did.
    Reboot.
    Log in as the user who’s profile I had deleted so that the profile was recreated.
    Attempt to open documents on the file share and it was successful.
    Move most of the users data back to the users folder so that his system looked the same as before.
    Reboot.
    Try again to use office applications and open documents from the file share and it continued to function correctly.
    Waited a day for the user to see how it went and it is still working now.
    I have no idea what could have been causing this problem or why doing what I did above fixed it.
    I hope the problem does not return.
    Now we can move on with more testing to see its suitability to our field service engineers, remote connections and connections to our customer systems will be checked next.

  • My MacBook Pro will not open documents via Adobe Reader. Says I need to aspen Reader in Browzer and accept terms and contitions first. Went through this 3 times and got through to "Finish", closed browser and then retried. No luck. What's going on?? Have

    My MacBook Pro will not open documents via Adobe Reader. Says I need to aspen Reader in Browzer and accept terms and contitions first. Went through this 3 times and got through to "Finish", closed browser and then retried. No luck. What's going on?? Have no problem with same documents on iPhone and iPad

    After you finished installing did you launch Adobe Reader from your /Applications folder and accept EULA(End User License Agreement)?
    What is your Adobe Reader version?
    What browser are you using and browser version?
    Thank You.

  • I can not open documents using adobe reader because I have to accept "end user agreement".  How do I get to agreement?

    I can not open documents using adobe reader because I have to accept "end user agreement".  How do I get to agreement?

    thx but the only thing that happens when I open Adobe Reader is that a small icon appears in the bottom-line. There is no dialogue box where I can accept!

  • POSTING PREIOD 008/2011 NOT OPEN

    Hie Mentors
    Sorry to bother you all  m new to the  SD forum and someone will help with GR posting issue. Initally I had a he problem with Ides system and the error was POSTING PERIOD ONLY IN 5/2006 AND 4/2006. I managed to resolve it by doing the following , which was suggested by another member on the forum.
    Enter T code SE16N.
    Enter table name MARV. Press enter.
    Enter your company code in the required field. Press enter.
    Enter &SAP_EDIT in the place where you entered the T code. Press enter. Now it is in edit mode.
    Execute (click on Clock icon). A new screen appears.
    Enter The Current Year: Current Month: Year of the previous Month: Previous month: Last year: Last month of the calendar year. As asked in the screen.
    Press enter. Save and come outside.
    Please do remember all the time period should be as per your system calendar.
    Now m kinda of stuck again in MIGO  and the new error m getting is : POSTING PREIOD 008/2011 NOT OPEN .  The following are my parameters in mmrv
    current period    08/2011
    previous  p         07/2011
    allow posting to previous period     yes
    If I do MMPV and put 07/2011 or 08/2011
    Result:
    Log
    period entered  08/2011
    incorrect period in control rec of CoCD 1000 : no conversion
    the current period (mon/year) of the control record is 08/2011
    Edited by: bruno17 on Aug 14, 2011 9:50 PM

    Hi
    Thanks for all the help, I have done what you suggested on the requests and the system generated a request after inputting the description. I have to managed to save the changes and tried to post  but m getting some runtime errors..I middle of rebooting my system. Yes its its my test system which m using for certification. The other problem I have is that my system is very slow and keep getting these runtime errors and have debugged bbut still keep coming up. The POSTING PERIOD 008/2011 NOT OPEN  is nomore but m now getting runtime errors.. I  ahve tried but run it a few times but the error keeps coming. I do not know whats wrong now.
    The runtime Error
    MESSAGE_TYPE_X
    TRIGGER LOCATION OF RUNTIME ERROR
    program     SAPLMBWL
    Include       LMBWLU21
    Row           59
    Module Type  FUNCTION
    Module Name  MB_POST_GOODS_MOVEMENT
    ERROR ANALYSIS
    NO RFC DESTINATION IS DEFINED FOR SAP GLOBAL TRADE SERVICES
    MESSAGE CLASSE  "/SAPSLL/PLUGINR3"
    NUMBER                  002
    I really dont know whats wrong now... 
    Anyway
    Thanks

  • Why does my iPad 1 not open documents in pages from my mac after downloading update on pages on mac?

    Why does my iPad 1 not open documents from my updated mac-pro laptop pages since i updated the mac. Have updated latest pages for iPad 1 it could and still not able to open docs as i could before update on mac-pro

    The most recent version of Pages that you can run on the iPad 1, running iOS 5.1.1, is not compaible with the newest version of pages on the Mac.
    If you had the old version of Pages on your Mac, and off hand I can't remember what version it was, you should still be able to use that version and then it will be compatible with the Pages app on the iPad. I updated to the newest version of Pages some time back but was able to keep the older version as well.

  • Index.log - could not open document

    I get error when indexing a folder.
    The document with the problem is named: document.pdf
    Other documents in this folder works fine.
    The  index.log tells:
    Could not open document: W:\Doc\document.pdf-Press Quality.joboptions
    This file is skipped in the created index.
    What is the problem?
    I tried to regenerate the pdf - still the same problem.
    Is the index process looking for the joboption file when doing the indexing job?
    It's a kind of weared as I use this Joboption in other documents without problem.
    I use software:
    Frame Maker 10.
    Adobe Acrobat X Pro.
    Windows 7 Enterprise 64 bit.

    Hi Bill!
    Thanks.
    My version was 10.0.x
    I now updated to 10.1.13. This did not help.
    How I get there in the first place?
    I work at a company that develops and manufactures machines and systems.
    My job is to produce instruction books, manage and distribute all documentation (manuals, diagrams etc.) to our customers. 
    This is done by gathering all pdf-documents (wiring diagrams manuals etc.) in a doc-folder (documents are contained in sub folders), linking these documents in a master-page (main menu). (Documents in the folders includes pdf documents from other suppliers.)
    When all this is done, I create an index for all documents in the  doc-folder. Then connecting this index to the master page.
    This makes the entire documentation set searchable from the master page.
    Normally, this works just fine.
    But not for this this document.
    I just do not understand what the error actually means.  
    Could not open document: W:\Doc\document.pdf-Press Quality.joboptions
    This "document.pdf" is an instruction manual that can be opened as any other pdf file.
    More ideas are very much appreciated.

  • Adobe Reader will not open documents. Will only open the same document regardless which document I select.

    Adobe Reader will not open documents. Will only open the same document regardless which document I select.

    Instead of writing the exact sentences twice, how about some details?

  • Preview not opening documents

    Preview will not open documents. The open command will pull up the mini finder, then I select a PDF document (or even a JPG), click OK and then nothing happens.

    Thanks, slug. I might have been born at night but it wasn't last night. I tried that and it still isn't working. When I did the repair permissions I did notice though that there were, literally, pages and pages and pages of "ACL found but not expected" lines in tons of System and hidden folders. I mean, repair permissions took almost 3 hours!! What's up with that?

  • Can not open document "xy.key" in keynote 6.

    Hi
    my yosemite crashed while working on a keynote presentation, and after reboot, while opening keynote, it says "can not open document xy.key".
    Googling tells me, that in older versions your able to change the .key extension to zip, and repair that file.
    In Keynote 6 this is not possible anymore regarding to file format changes.
    How can I rescue my 30 Megabyte document?
    Thank you for your answers.
    Sebastian

    If other presentations are opening without problems, the file you are trying to open is probably corrupt and unrepairable so open a back up file of the presentation

  • Can not open document pages ipad urgent

    Hello everyone, I have the application pages on ipad go to open a document and tells me can not open document help me as I urgently

    I created many documents using Pages and imports other documents into Pages. Now, many cannot be opened while others kept prompting me to choose between two versions -- one from my iPhone and one from my iPad. The weird thing is that I don't even u pages on my iPhone. The app isn't even installed there.
    How do I get my documents back?

  • Why I can not open documents?

    Why I can not open documents?

    What version of Acrobat?
    Reader, Standard or Professional?
    Can you open Acrobat?
    From Acrobat can you open documents? (File > Open)
    Is the problem specific to double-clicking to open?
    What OS

  • Word Viewer will not open documents from Sharepoint 2013 in IE11

    I've run into an issue while trying to open documents from SharePoint 2013 after upgrading to IE11. My organization uses Word Viewer with the compatibility pack and all other Word documents (local files, intranet hosted) will open with no problems. When
    trying to open a Word document from SharePoint the Word Viewer will open, but the file does not. We have verified that all Windows Updates are installed. We have tried opening SharePoint in Compatibility View and Enterprise Mode. We have re-downloaded the
    latest version of Word Viewer and reinstalled it along with the compatibility pack. If we open the SharePoint site in Explorer view and then open a Word document it will open in Word Viewer with no problem. Excel and PowerPoint documents open from SharePoint
    with no problem. This is only affecting Word documents with Word Viewer. When using the full version of Word the documents open fine. Within SharePoint we have tried activating the site collection feature "Open Document In Client Applications by Default"
    but it made no difference. We're completely at a loss how to make this work as there doesn't seem to be much information specifically pertaining to issues with Word Viewer.

    Hi Victoria.
    1. The PCs do not have Microsoft Office installed, nor are we using the Office Web Apps. "Word Viewer" means the Microsoft Word Viewer application available here (http://www.microsoft.com/en-us/download/details.aspx?id=4) that is available
    free for read-only viewing of Word documents.
    2. There are no errors when I open Word docs in Word Viewer. The Word Viewer application launches after clicking a Word document link in Sharepoint, but there is no file open in it. When that happens the IE11 Sharepoint window on the taskbar is flashing
    yellow, but when I click back to it there are no messages or alerts to click on.
    3. This issue does occur with all Word documents (.doc, .docx) in SharePoint. However, it does not occur when opening Word documents in the Word Viewer when they are local files or through IE11 from a non-SharePoint website like our local intranet.
    Those files will open with no problem in Word Viewer.
    4. I will try to get a screenshot, but we are working on creating images for deployment and I don't currently have a machine configured the same way. I'll work on reconfiguring one and post a screenshot.
    Thank you for your help!

Maybe you are looking for

  • Do I need to use a boot image? 6509 / Sup2T Quad / VSS

    I'm curious about boot loader images and if or why I should use one. I've got a 6509 VSS setup running right now with no bootloader variable and no boot image. SHEC-VSS#sh boot BOOT variable = CONFIG_FILE variable = BOOTLDR variable = Configuration r

  • How to read the last line in a text file using text_io?? please help

    Dear all I made a procedure that append text into a text file on the operating system. the text file grows rapidly. It contains now about 200,000 line . I need to read the last line only . In other wprds i need to go direct to the last line to read s

  • HP Officejet 6100 ePrinter changed its IP address

    My HP Officejet 6100 ePrinter changed its IP address from 192.168.1.9 to 192.168.1.8. We cannot print from any computer now. How can I change the printer's IP address back? Thanks, Steve

  • Sample scenarios using JMS Adapters

    Hi Experts, Can anyone send me sample step by step scenarios using JMS adapters e.g one scenario using JMS in the sender side and another scenario using JMS in the receiver side. Thanks Ayan

  • Problems opening PDF's

    When I try to open a pdf that is emailed to me or on my flashdrive, i get the message "There was an error during Initialization. An internal error occurred". I have to save it to desktop and then I can open it. I have deleted and re-installed Adobe,