Office 2011 not opening on Mavericks.
Hey
First time posting. Updated to Mavericks and Office (word, excel and PP) wont open at all. I have deinstalled and reinstalled, deinstalled and cleared every bit of micorsoft and then reinstalled.. still wont work. I checked for the latest software- hasnt changed any thing.
This is the error message I get when opening. Ive searched the support communities.. the deinstalling and reinstalling seemed to work for others.. but not for me. Any help would be greatly appreciated.
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
EtreCheck version: 1.9.11 (43) - report generated 14 June 2014 4:07:44 pm AEST
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 2:15:25
Disk Information:
APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (124.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Logitech USB Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.hp.messagecenter.launcher.plist Support
User Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
iTunesHelper
Steam
uTorrent
Mach Desktop
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
SafariRestore: Version: 6.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
WhiteCap for iTunes: Version: 6.2 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
11% WindowServer
4% ReportCrash
2% Microsoft Word
2% Dock
2% steam
Top Processes by Memory:
221 MB mds_stores
172 MB Safari
164 MB com.apple.IconServicesAgent
156 MB softwareupdated
126 MB com.apple.WebKit.WebContent
Virtual Memory Information:
3.19 GB Free RAM
3.64 GB Active RAM
179 MB Inactive RAM
1014 MB Wired RAM
846 MB Page-ins
0 B Page-outs
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
You have a bad install. Even Etrecheck is not showing Office files as installed. Normally in Etrecheck report you would see the following:
Old applications:
Microsoft Alerts Daemon: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Lync: Version: 14.0.8 - SDK 10.5
/Applications/Microsoft Lync.app
Microsoft Office Reminders: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Office Setup Assistant: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
Microsoft Outlook: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
SyncServicesAgent: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
What installer are you using to install? Did you purchase Office 2011 or do you have the Office365 installer?
There is no Remove Office for 2011. You can see the files that are installed to do a manual remove here. I suspect you will find most do not exist on your drive. Do you even see the Microsoft Office 2011 folder in Applications?
Office for Mac 2011: Remove Office
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
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MESSAGE CLASSE "/SAPSLL/PLUGINR3"
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Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-11-06 18:04:55 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.8.130913
Crashed Module Name: WLMGraphicsDevice
Crashed Module Version: 14.3.8.130913
Crashed Module Offset: 0x000165cf
Blame Module Name: WLMGraphicsDevice
Blame Module Version: 14.3.8.130913
Blame Module Offset: 0x000165cf
Application LCID: 1045
Extra app info: Reg=en Loc=0x0415
Crashed thread: 0
Thread 0 crashed:
# 1 0x04d5d5cf in _CreateFontA + 0x000001AB (WLMGraphicsDevice + 0x000165cf)
# 2 0x04d6278f in _GDIInit + 0x000004AA (WLMGraphicsDevice + 0x0001b78f)
# 3 0x04d5ba9d in _GetTextMetricsA + 0x0000006C (WLMGraphicsDevice + 0x00014a9d)
# 4 0x000a27c4 in __mh_execute_header + 0x000137C4 (Microsoft Word + 0x000137c4)
# 5 0x000a1a35 in __mh_execute_header + 0x00012A35 (Microsoft Word + 0x00012a35)
# 6 0x0009475e in __mh_execute_header + 0x0000575E (Microsoft Word + 0x0000575e)
# 7 0x000919aa in __mh_execute_header + 0x000029AA (Microsoft Word + 0x000029aa)
# 8 0x04d91c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 9 0x000910f5 in __mh_execute_header + 0x000020F5 (Microsoft Word + 0x000020f5)
# 10 0x000910a6 in __mh_execute_header + 0x000020A6 (Microsoft Word + 0x000020a6)
X86 Thread State:
eax: 0x00000000 ebx: 0x04d5d4fd ecx: 0x00000000 edx:0x00000000
edi: 0x78655960 esi: 0x00000000 ebp: 0xbff715c8 esp:0xbff71570
ss: 0x00000023 eip: 0x04d5d5cf cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010246
Thread 1:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00001103 ecx: 0xb0080f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0081000 ebp: 0xb0080fc8 esp:0xb0080f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 2:
# 1 0x97df4992 in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x00018992)
# 2 0x9c0c9556 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x00003556)
X86 Thread State:
eax: 0x00000171 ebx: 0xb00926a0 ecx: 0xb009267c edx:0x97df4992
edi: 0xb00926a0 esi: 0x9c0c97dd ebp: 0xb00926f8 esp:0xb009267c
ss: 0x00000023 eip: 0x97df4992 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00001207 ecx: 0xb0114f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0115000 ebp: 0xb0114fc8 esp:0xb0114f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00003a1f ecx: 0xb0196f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0197000 ebp: 0xb0196fc8 esp:0xb0196f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x97df3b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)
# 2 0x90c20e66 in _sleep$UNIX2003 + 0x0000002D (libsystem_c.dylib + 0x0007be66)
# 3 0x027c8992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)
# 4 0x027c805e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)
# 5 0x027c7fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)
# 6 0x027c9586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)
# 7 0x9298c5fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)
# 8 0x9298c485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)
# 9 0x92991cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0218ad8 ecx: 0xb0218a6c edx:0x97df3b76
edi: 0x90c20f8e esi: 0xb0218ad0 ebp: 0xb0218ab8 esp:0xb0218a6c
ss: 0x00000023 eip: 0x97df3b76 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0xa0545190 ecx: 0xb029af9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb029b000 ebp: 0xb029afc8 esp:0xb029af9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00007703 ecx: 0xb031cf9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb031d000 ebp: 0xb031cfc8 esp:0xb031cf9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x97df3b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)
# 2 0x97a3d641 in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x0009a641)
# 3 0x022ba4d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x97a0ff2e in -[NSThread main] + 0x0000002D (Foundation + 0x0006cf2e)
# 5 0x97a0fe86 in ___NSThread__main__ + 0x00000592 (Foundation + 0x0006ce86)
# 6 0x9298c5fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)
# 7 0x9298c485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)
# 8 0x92991cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)
X86 Thread State:
eax: 0x0000014e ebx: 0xb039e4d8 ecx: 0xb039e43c edx:0x97df3b76
edi: 0x90c20f8e esi: 0x00000000 ebp: 0xb039e488 esp:0xb039e43c
ss: 0x00000023 eip: 0x97df3b76 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Word (14.3.8.130913 Reg=en Loc=0x0415: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
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229: NetFS (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
230: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
231: OpenCL (2.3.57 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
232: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
233: Accelerate (Accelerate 1.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
234: MultitouchSupport (245.13 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
235: libJPEG.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
236: QuartzCore (332.0 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
237: Print (260 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
238: TrustEvaluationAgent (25 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
239: LaunchServices (572.23 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
240: PhoneNumbers (105 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
241: CFOpenDirectory (173.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
242: libremovefile.dylib: /usr/lib/system/libremovefile.dylib
243: SystemConfiguration (1.13 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
244: SecurityFoundation (55122 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
245: libxar.1.dylib: /usr/lib/libxar.1.dylib
246: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
247: PreferencePanes (16.0 Reg=English Loc=0x0000: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
248: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
249: libcorecrypto.dylib: /usr/lib/system/libcorecrypto.dylib
250: QuickLookUI (622.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
251: libAVFAudio.dylib: /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
252: ImageKit (770 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
253: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
254: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
255: AOSMigrate (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
256: CoreWiFi (200.21.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
257: AudioUnit (1.9 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
258: MediaAccessibility (43 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
259: JavaScriptCore (9537.65 Reg=English Loc=0x0000: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
260: AppleSystemInfo (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
261: NavigationServices (215 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
262: CoreVideo (117.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
263: libMatch.1.dylib: /usr/lib/libMatch.1.dylib
264: Bom (192 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
265: vecLib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
266: AudioToolbox (1.9 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
267: MediaKit (709 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
268: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
269: libLAPACK.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
270: AppleSRP (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
271: Symbolication (129 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
272: AVFoundation (651.12 Reg=English Loc=0x0000: /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
273: CoreMedia (1273.29 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
274: QuickLook (622.3 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
275: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib
276: CoreAVCHD (5700.4.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
277: CoreGraphics: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
278: libz.1.dylib: /usr/lib/libz.1.dylib
279: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
280: libquarantine.dylib: /usr/lib/system/libquarantine.dylib
281: GenerationalStorage (160.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
282: VideoToolbox (1273.29 Reg=English Loc=0x0000: /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
283: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
284: DiagnosticLogCollection (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
285: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
286: libsystem_asl.dylib: /usr/lib/system/libsystem_asl.dylib
287: LangAnalysis (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
288: DataDetectorsCore (354.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
289: Sharing (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
290: CoreServices (59 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
291: Metadata (800.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
292: AE (665.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
293: CoreText: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
294: ApplicationServices (48 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
295: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.9 (Build 13A603)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1090
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: 80918ACA-F1F4-4B28-B217-36D9D839AA94
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 19
On the console I can see:
Process: SIMBL Agent [438]
Path: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
Identifier: net.culater.SIMBL_Agent
Version: 0.9.9 (0.9.9)
Code Type: X86-64 (Native)
Parent Process: launchd [140]
Responsible: SIMBL Agent [438]
User ID: 501
Date/Time: 2013-11-06 18:57:53.821 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: DA92A2A9-B114-1DE5-00DA-11F1C80D4735
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
objc[438]: garbage collection is ON
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff83f05091 objc_msgSend + 17
1 com.apple.Foundation 0x00007fff88607114 _NSDescriptionWithLocaleFunc + 41
2 com.apple.CoreFoundation 0x00007fff8bf75124 __CFStringAppendFormatCore + 7332
3 com.apple.CoreFoundation 0x00007fff8bfa3663 _CFStringCreateWithFormatAndArgumentsAux + 115
4 com.apple.Foundation 0x00007fff886070bf -[NSPlaceholderString initWithFormat:locale:arguments:] + 132
5 com.apple.Foundation 0x00007fff8860a91c +[NSString stringWithFormat:] + 170
6 net.culater.SIMBL_Agent 0x00000001000018f8 -[SIMBLAgent injectSIMBL:] + 874
7 com.apple.CoreFoundation 0x00007fff8c054fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
8 com.apple.CoreFoundation 0x00007fff8bf48c5d _CFXNotificationPost + 2893
9 com.apple.Foundation 0x00007fff885ef4aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
10 com.apple.AppKit 0x00007fff8a4c34db applicationStatusSubsystemCallback + 455
11 com.apple.LaunchServices 0x00007fff85748e19 ___LSScheduleNotificationFunction_block_invoke_2 + 47
12 com.apple.CoreFoundation 0x00007fff8bfb77cc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
13 com.apple.CoreFoundation 0x00007fff8bfa8ee5 __CFRunLoopDoBlocks + 341
14 com.apple.CoreFoundation 0x00007fff8bfa8c6e __CFRunLoopRun + 1982
15 com.apple.CoreFoundation 0x00007fff8bfa8275 CFRunLoopRunSpecific + 309
16 com.apple.HIToolbox 0x00007fff858e5f0d RunCurrentEventLoopInMode + 226
17 com.apple.HIToolbox 0x00007fff858e5cb7 ReceiveNextEventCommon + 479
18 com.apple.HIToolbox 0x00007fff858e5abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
19 com.apple.AppKit 0x00007fff89c5e28e _DPSNextEvent + 1434
20 com.apple.AppKit 0x00007fff89c5d8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
21 com.apple.AppKit 0x00007fff89c519cc -[NSApplication run] + 553
22 com.apple.AppKit 0x00007fff89c3c803 NSApplicationMain + 940
23 net.culater.SIMBL_Agent 0x00000001000012c8 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff891f0662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cea943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cea9152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff891eba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff891ead18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8bfa9315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8bfa8939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8bfa8275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff89dfe1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8289f899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8289f72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff828a3fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff886070eb rbx: 0x5400eac3702b5134 rcx: 0x00007fff5fbfd368 rdx: 0x00007fff88868f31
rdi: 0x5400eac3702b5134 rsi: 0x00007fff8a6892bf rbp: 0x00007fff5fbfc7b0 rsp: 0x00007fff5fbfc798
r8: 0x0000000401e9e7f0 r9: 0x0000000401511d60 r10: 0x00007fff725c1fc0 r11: 0x000000030150e4af
r12: 0x00007fff5fbfcb90 r13: 0x00007fff5fbfd330 r14: 0x0000000000000000 r15: 0x00007fff5fbfcb90
rip: 0x00007fff83f05091 rfl: 0x0000000000010246 cr2: 0x00000001000da000
Logical CPU: 1
Error Code: 0x00000000
Trap Number: 13
Binary Images:
0x100000000 - 0x100004fff +net.culater.SIMBL_Agent (0.9.9 - 0.9.9) <74AD5FAB-C4B2-A087-D428-0CC597C2E716> /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
0x10008f000 - 0x100090fff libLatin2Converter.dylib (61) <35D6A929-CF0D-399D-8482-E7E6BED07DF5> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0x7fff63113000 - 0x7fff63146817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8037e000 - 0x7fff803adfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff80528000 - 0x7fff8056fff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff80570000 - 0x7fff8059cfff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff81b77000 - 0x7fff81b7aff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x7fff81b7b000 - 0x7fff81b7dff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff81be6000 - 0x7fff81c75ff7 com.apple.Metadata (10.7.0 - 800.12) <04486C95-3E49-36C4-89B6-925E925BB417> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff81c76000 - 0x7fff81c81ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff81c82000 - 0x7fff81cf1ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff81cf2000 - 0x7fff81cf4fff libCVMSPluginSupport.dylib (9.0.83) <E2AED858-6EEB-36C6-8C06-C3CF649A3CD5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff81d60000 - 0x7fff81e4efff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff81e4f000 - 0x7fff81e5bff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff81e5c000 - 0x7fff81e60ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff81e61000 - 0x7fff81e6bfff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff81e6c000 - 0x7fff81e9dfff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff81e9e000 - 0x7fff81eecfff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff81ef8000 - 0x7fff81efefff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff81eff000 - 0x7fff81effffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff81f00000 - 0x7fff81f3aff3 com.apple.bom (12.0 - 192) <989690DB-B9CC-3DB5-89AE-B5D33EDC474E> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff81fd3000 - 0x7fff81fe0fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff81ff7000 - 0x7fff81ffeff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff82036000 - 0x7fff82038fff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff820c3000 - 0x7fff820ccfff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff820cd000 - 0x7fff821acfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff822e3000 - 0x7fff82307fff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff8233a000 - 0x7fff8236afff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff824ac000 - 0x7fff824dbfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff82815000 - 0x7fff82817ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff82821000 - 0x7fff82825fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3>This sounds like a known bug for a non English version of Office. See this post for more info.
There is a Microsoft Developer answering questions.
Other options:
1) Disable MERP
Library/Application Support/Microsoft/MERP2.0 -prefs > deactivate
2) Remove these duplicate fonts:
Library/Fonts/Microsoft
Andale Mono
Arial Black
Arial Narrow
Arial Rounded Bold
Bauhaus 93
Comic Sans MS
Georgia
Gill Sans Ultra Bold
Impact
Tahoma
Trebuchet MS
Run Font Book to make sure there are no more duplicates found. More info
Run Font Nuke to delete font caches.
3) Fix for Non-English version:
This example is for Polish version MS Word. Not sure what this will do for future upgrades.
1. Go to Aplication folder > Office > and find Word
2. Click right mouse button and select show package content
3. Go to Contents > Recources
4. Change name folder from pl.lproj to en.lproj
You can download the English version until a fix is offered. Installs 14.3.8,
http://officecdn.microsoft.com/db/MacOffice2011/en-US/MicrosoftOffice2011.dmg -
Mac office crashes on opening since mavericks
since upgrading to mavericks ... I now find mac office word, excel, power point, outlook all now crash on opening...
wonderfull ! now what am I supposed to do ! have never ever upgraded osx and found key software such as this no longer works !
please apple can this be sorted pronto. kinda makes my macbook pro a bit useless for anything work related !
anyone got any suggestions ?alebonau wrote:
pete thankyou for the response, I have mac office 2011. I downloaded this update
http://www.microsoft.com/en-us/download/confirmation.aspx?id=40352
however running it I get told the below
"office 2011 14.3.8 update cant be installed on this disk . a version of the software required to install this update was not found on this volume"
:O
Make sure your Office Applications are in your Applications folder and have not been moved elsewhere or the update will not find them.
Pete -
Microsoft Office 2008 not opening after installation...
Hi there,
Let me run through the steps leading to this error. A couple of months ago I downloaded a trial of Microsoft Office 2008. It eventually expired and I left it on my computer. A few days ago I bought a license from Microsoft for Office 2008 in the attempt to get a free upgrade to Office 2011 before Nov. 30, 2010. After I bought the license, I was emailed a download link for 2008. I uninstalled the version I had already (Not knowing I could just enter the product key). I ran through the installation, though saw a weird "Product Key" window inside the installer before I finished installing. This product key wasn't even close to the one I got when I purchased my license. I finished the installment, and a update to Office 2008 12.2.7 appeared. I accepted and it downloaded. After that I opened Microsoft Word from my dock, and I was asked for my product key. I entered it and I everything seemed fine until Word officially opened. A window appeared telling me Microsoft Word wasn't installed correctly, and I could follow a link explaining on how to reinstall or uninstall office. I opened the link, and it told me about a known issue with Service Pack 2 (SP2) that didn't allow some xml to launch with all office applications. To note, this error happened with all Office applications except for messenger, project templates, and my day. Everything else showed the error message. Back to the xml issue page. I was told to download an update to 12.2.1. Which is very redundant, because I had updated to 12.2.7! I downloaded the update, opened it, it found the disk... an error appeared telling me it couldn't find the proper value or files. Basically it meant, 12.2.1 was pointless to install because I had updated to 12.2.7. I decided to uninstall this version and re-download. I did this many times after, and the same stuff happened. After the 3rd time I re-download Office 2008, I uninstalled and nothing seemed to be uninstalling. The uninstaller found no indication that Office 2008 was on the machine. I opened AppZapper and dealt with the installation that way. So, if anyone with the knowledge of fixing this, please comment and help me. New trimester in school next week, and need a Office badly.
- Thanks, Tom M.
PanicLabs SoftwareJust because Office Mac is written by Microsoft, doesn't mean an issue with it falls under the category of "Windows Compatibility" as there's nothing "Windows" about it.
Regardless, Microsoft's forums are the best place to get your answer, as it's their product and they have Microsoft appointed "MVPs" there to assist. -
Microsoft office 2011 not working on macbook air?
Hi,
I have just installed microsoft office 2011 on my macbook air, it appeared to be installed correctly but I can not open Word, Powerpoint etc. Upon trying to open the programs an error message saying I should rebuild the Database utility appears, once I click out of that it just freezes and I can do nothing, not even close it.
I'm not overly tech savvy, so any help would be really appreciated.
ThanksUninstall Office (do it correctly, per Microsofts instructions) and then reinstall it.
Here are Microsoft's instructions -
Microsoft office can not open any suggestions?
Microsoft office 2011 &2008 will not open, does anyone have suggestions on how to get it to work again?
http://www.microsoft.com/mac/support
-
IWeb "Domain" File Not Opening in Mavericks
I just bought a new Mac Pro and converted everything over from my early 2008 Mac Pro. However, my iWeb Domain file will not open in the new Mac. It defaults to the start up iWeb page asking me to choose a new template.
Facts:
1- Both systems are running same version of Mavericks.
2- Both systems are running same version of iWeb.
3- In the Early Mac system, when I open iWeb, the Domain automatically opens. In new Mac it opens to the "choose a template for your webpage" option. Same result if I double click on the actual Domain file.
Troubleshooting already done:
1- Confirmed this is the only Domain file on the system
2- Opened same file on old system to ensure it is a valid Domain file
3- Re saved in old system and transferred over to new system. Same result when opening.
Thank you in advance for any insights on this.To open your domain file in Lion or Mountain Lion or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
tell application "iWeb" to activate
You can download an already compiled version with this link: iWeb Switch Domain.
Just launch the application, find and select the domain file in your Home/Library/Application Support/iWeb folder that you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder. So rename your domain files once they've been created to something other than the default name.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible in Lion or Mt. Lion enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Optionsmenu to bring the this window:
OT -
Itunes 11.1.3 will not open after Mavericks installation.
After installing Mavericks, Itunes refuses to open.
No errors or menu options display and library window does not open. Have tried reinstalling Mavericks with same issue, and wishing to avoid clean install.Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
Dashboard does not open in Mavericks
I updated my MacPro from Mountain Lion to Mavericks using the download from the app store. Since this update, the Dashboard will not open.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Excel 2011 not opening on the same screen I am on
When using Excel and Word 2011 I noticed when I have excel spreadsheets or word documents already open, opening a new one or closing one will move me to a screen with an open word or excel file when I have the option to move to a window with an open file for the application. I have mutiple desktops through mission control, and I like to use each space for whatever project I am working on. Having Office programs swap the screen for me is mildly frustrating as I wnat to open whatever document or create a new document in whichever screen I am using at the time.
It appears to be an Office 2011 issue as only programs from Office exhibit this behavior. (So far that I have seen)Anyone experiancing this issue? To clarify, opening and closing excel and word files are moving me to screens where I have other excel or word files open when using mission control. I all mission control boxes unchecked in system preferences and I don't see anything in the excel preferences that could be overriding it.
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