Office 2011 not working on OS x version 10.9.4
I recently updated to macOS x version 10.9.4 due to some hardware problems
Then i download the office 2011 service pack 2 but while installing gives some issues.
Could some please help me,It will be really appreciated
well thanks to all for your useful advices, a few works on it
But finally i installed office 2011 on 10.9.4 version
I just removed office first then created new user account and gave it the admin authorities
Then i installed again on the same drive and it worked.
i am happy now
Thanks once again to all
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Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-02-15 22:28:28 +0000
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Application Bundle ID: com.microsoft.Word
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Blame Module Offset: 0x000133ec
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Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
RegardsI also came to the conclusion that it must be a font issue, but i've got hundreds of non-standard fonts that i use... time to clean house! Thanks for the tip.
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Office 2011 not working with os mavericks
I just purchased an MBP RD. I had a family pack Microsoft Office for Mac 2011 disc (from an iMac purchase 2 yrs ago). I downloaded the disc, product key and all updates. Everything went well. Cannot open any word, excel or pp now. I get error message that says 'check with developer make sure Micro works with this version of OS X. blah blah blah. My OS is updated as well.....any ideas?
Dimaxum wrote:
Hi,
Great solution you posted.
Actually I posted that solution. -
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Hello,
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Process: Microsoft Error Reporting [340]
Path: /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier: com.microsoft.error_reporting
Version: 2.2.6 (2.2.6)
Build Info: Unknown-110309~0
Code Type: X86 (Native)
Parent Process: launchd [148]
User ID: 501
Date/Time: 2013-03-07 00:15:43.775 +0800
OS Version: Mac OS X 10.8.2 (12C3012)
Report Version: 10
Interval Since Last Report: 175276 sec
Crashes Since Last Report: 44
Per-App Interval Since Last Report: 3 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 9D2C21B6-E6B5-0B63-7984-FDA706DF2419
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
__TEXT 0000000000001000-0000000000062000 [ 388K] r-x/rwx SM=COW /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.SystemConfiguration 0x95cdf2d2 DYLD-STUB$$CFStringCreateWithFormat + 0
1 com.microsoft.error_reporting 0x0001c3c6 0x1000 + 111558
2 com.microsoft.error_reporting 0x0001ce30 0x1000 + 114224
3 com.microsoft.error_reporting 0x00003987 0x1000 + 10631
4 com.microsoft.error_reporting 0x0000339e 0x1000 + 9118
5 com.microsoft.error_reporting 0x000032c5 0x1000 + 8901
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x90f449ae kevent + 10
1 libdispatch.dylib 0x92337c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x923377a9 _dispatch_mgr_thread + 53
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xac6b6a2c ecx: 0xac6b6aac edx: 0xac6b69dc
edi: 0xac6b7afc esi: 0xac6b69cc ebp: 0xbffffa18 esp: 0xbffff9dc
ss: 0x00000023 efl: 0x00010286 eip: 0x95cdf2d2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
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0x9499d000 - 0x94a0cffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x94a0d000 - 0x94a0dfff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x94a0e000 - 0x94a30fff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x94a31000 - 0x94a38fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x94cd3000 - 0x94d6aff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95b5c000 - 0x95b5cfff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x95b5d000 - 0x95b66ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x95b9d000 - 0x95b9dfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95b9e000 - 0x95c8fffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x95c9b000 - 0x95ce9ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x95cea000 - 0x95cf1fff libsystem_dnssd.dylib (379.34) <885F324F-43A3-30A9-8A6B-3665065CC588> /usr/lib/system/libsystem_dnssd.dylib
0x95cf2000 - 0x95cf3fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x95cf4000 - 0x95d58fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x95d59000 - 0x95d59ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95d5a000 - 0x95d9fff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x95da0000 - 0x95de1ff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x95de2000 - 0x95de3fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x95de4000 - 0x95eb8fff com.apple.backup.framework (1.4.1 - 1.4.1) <55F2A679-9B21-3F43-A580-4C2ECF6A5FC5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x95eb9000 - 0x95ecffff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x95ed0000 - 0x95eedff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x95f4a000 - 0x95f67fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x95f68000 - 0x95f69fff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
0x95f6a000 - 0x95fc7fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96941000 - 0x9694affd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9694b000 - 0x96d68fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x96d83000 - 0x96dcffff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x96dd0000 - 0x96de9fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96dea000 - 0x96df0fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x96df1000 - 0x96e8bfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x96e8c000 - 0x96e98ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x96ebf000 - 0x96f25fff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96f26000 - 0x96f68ffb com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x96f69000 - 0x97076057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x9707b000 - 0x97138feb libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x97139000 - 0x971e3fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9722e000 - 0x97285ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97286000 - 0x972abffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x972b7000 - 0x972fbfff libGLU.dylib (8.6.1) <06BAFDCA-800C-35E3-B1A3-F05E105B86AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x972fc000 - 0x9730cff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97319000 - 0x97374fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x97375000 - 0x97377fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x973ac000 - 0x9764fffb com.apple.CoreImage (8.2.2 - 1.0.1) <85BFFB09-D765-3F5F-AF65-FB136DDCAEF3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x97686000 - 0x97946fff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x97949000 - 0x9794afff libdnsinfo.dylib (453.18) <41C7B8E2-2A81-31DE-BD8B-F0C29E169D4F> /usr/lib/system/libdnsinfo.dylib
0x9798c000 - 0x97b74ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97c00000 - 0x987bcffb com.apple.AppKit (6.8 - 1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x98848000 - 0x9886cfff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9889e000 - 0x988b0fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x9895a000 - 0x9895afff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x989b5000 - 0x989bfffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x989c0000 - 0x98b7cffd libicucore.A.dylib (491.11.1) <B19E450A-BAF1-3967-9C95-7F77DC0B4639> /usr/lib/libicucore.A.dylib
0x98b7d000 - 0x98b8afff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98b8b000 - 0x98cd8ffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98ce4000 - 0x98d76ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x98d77000 - 0x98d9cff7 com.apple.CoreVideo (1.8 - 99.3) <5B872AC0-E82D-3475-A3F9-FD95F380560D> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98dc8000 - 0x98dcaffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x98e01000 - 0x98e01fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x98e02000 - 0x98e0effa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x98f6d000 - 0x9907aff3 com.apple.ImageIO.framework (3.2.0 - 845) <BF959BCB-C30A-3680-B7C2-91B327B2B63B> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9907b000 - 0x990baff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x991c0000 - 0x9923aff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9923b000 - 0x9923bfff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9923c000 - 0x99281ff5 com.apple.opencl (2.1.21 - 2.1.21) <8B48DA40-593C-36D1-8E1B-6739448F38F7> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x99282000 - 0x9928dfff libcommonCrypto.dylib (60027) <D9337AF4-C094-370E-858C-059AB6560719> /usr/lib/system/libcommonCrypto.dylib
0x9928e000 - 0x992a3fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x992a4000 - 0x992a5fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x992a6000 - 0x9933efff com.apple.CoreServices.OSServices (557.4 - 557.4) <C724AB29-A596-3E1E-9FF1-A4E509AD843A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x99382000 - 0x9949eff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x998b4000 - 0x999bfff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x999c0000 - 0x99a45ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x99a46000 - 0x99a4affe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x99b6a000 - 0x99b6dfff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x99b6e000 - 0x99b72ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x99b73000 - 0x99b91ff3 com.apple.openscripting (1.3.6 - 148.2) <55738D66-CC15-3F43-9265-00C3322D39C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x99b92000 - 0x99b96fff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a414000 - 0x9a41cfff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9a41d000 - 0x9a634fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a65b000 - 0x9a67ffff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 239
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=113.4M resident=66.8M(59%) swapped_out_or_unallocated=46.6M(41%)
Writable regions: Total=39.0M written=436K(1%) resident=532K(1%) swapped_out=0K(0%) unallocated=38.4M(99%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 30.3M
MALLOC guard page 48K
Memory tag=35 7316K
Stack 64.5M
__DATA 5256K
__DATA/__OBJC 128K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 30.3M
__OBJC 1628K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 83.2M
__UNICODE 544K
mapped file 84.5M
shared memory 12K
=========== =======
TOTAL 307.9M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: 2.4G Keyboard Mouse, 0x062a (ProVision Technology, Inc.), 0x4101, 0x14100000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB Flash Disk, 0x090c (Silicon Motion, Inc. - Taiwan), 0x1000, 0x1a120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4That's the crash log from the error reporting app. Nice.
I'd suggest trying a re-install of Office 2011, and running all the updates to see that it's up to date.
Absent that, you may wish to contact Microsoft, as it's a Microsoft application that's crashing.
How did you install it in the first place? From DVD or download? Or migrate from an old machine via migration assistant? -
Office 2011 not opening on Mavericks.
Hey
First time posting. Updated to Mavericks and Office (word, excel and PP) wont open at all. I have deinstalled and reinstalled, deinstalled and cleared every bit of micorsoft and then reinstalled.. still wont work. I checked for the latest software- hasnt changed any thing.
This is the error message I get when opening. Ive searched the support communities.. the deinstalling and reinstalling seemed to work for others.. but not for me. Any help would be greatly appreciated.
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
EtreCheck version: 1.9.11 (43) - report generated 14 June 2014 4:07:44 pm AEST
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 2:15:25
Disk Information:
APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (124.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Logitech USB Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.hp.messagecenter.launcher.plist Support
User Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
iTunesHelper
Steam
uTorrent
Mach Desktop
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
SafariRestore: Version: 6.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
WhiteCap for iTunes: Version: 6.2 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
11% WindowServer
4% ReportCrash
2% Microsoft Word
2% Dock
2% steam
Top Processes by Memory:
221 MB mds_stores
172 MB Safari
164 MB com.apple.IconServicesAgent
156 MB softwareupdated
126 MB com.apple.WebKit.WebContent
Virtual Memory Information:
3.19 GB Free RAM
3.64 GB Active RAM
179 MB Inactive RAM
1014 MB Wired RAM
846 MB Page-ins
0 B Page-outsDyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
Referenced from: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
You have a bad install. Even Etrecheck is not showing Office files as installed. Normally in Etrecheck report you would see the following:
Old applications:
Microsoft Alerts Daemon: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Lync: Version: 14.0.8 - SDK 10.5
/Applications/Microsoft Lync.app
Microsoft Office Reminders: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Office Setup Assistant: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
Microsoft Outlook: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
SyncServicesAgent: Version: 14.4.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
What installer are you using to install? Did you purchase Office 2011 or do you have the Office365 installer?
There is no Remove Office for 2011. You can see the files that are installed to do a manual remove here. I suspect you will find most do not exist on your drive. Do you even see the Microsoft Office 2011 folder in Applications?
Office for Mac 2011: Remove Office
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
Installed Yosemite and now Microsoft Office does not work. Help!!
What version of Office is it, and what version of OS X were you running prior to your upgrade? You need to be on Office 2008 or later, and Office 2011 is preferable.
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My "undo" command does not work in the new version of GB. Please advise. This is a real problem. I had no issues with GB from iLife 11.
Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.) -
Microsoft Office 2011 Not Opening
Hi there,
I have not been able to get Microsoft Office 2011 to work on my MacBook (Yosemite) apart from the first day it was installed. Since then it has failed to open any application (Word, Excel, Powerpoint and Outlook). I have searched the internet for an answer and have tried pretty much everything so far.
- Uninstall / re-install (multiple times).
- Had my computer completely wiped by Apple and started again.
- Installed Office via CD Rom, internet site Microsoft gave me, other sites on the web.
The basis of my problem is that nothing will open. For some reason though, my Powerpoint app at least loads and says that I need to rebuild the 'Database Utility'. This has been the consistent error since day 2, however when I do this it changes nothing. All my updates and software are up-to-date, yet I can't fix the problem.
Has anyone experienced this or know a way which may help me in this situation? The fact that it hasn't worked despite my computer being literally cleaned completely and installed again worries me.I have the somewhat same problem. I have an iMac and a Macbook Air. Microsoft office 2011 for mac was loaded on both under previous OS X versions. After upgrading to Yosemite, they still both worked. But I removed Office from my Macbook air and reloaded it in an attempt to load some other features in excel that I had not loaded the first time. After this, Office does not load or launch on the Macbook Air. It still runs fine on the iMac.
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I installed Lion and now my MS office will not work, is there a way to revert back my original software?
Back to Snow Leopard from Lion install method
Read and print out these instructions, your computer is going to be offline and you wil be cutoff from help until your machine is restored.
Clear the Desktop, Downloads and Trash of anything you wish to keep by placing their files in the respective Documents, Music, Pictures, Movie folders.
If you have a TimeMachine drive, update it and disconnect for the duration of this restore time. It will be your second backup system and will have to be wiped and setup again after successfully going back to Snow Leopard if it was connected to the OS X 10.7 boot drive. If it wasn't, then leave it disconnected without updating to Lion.
Backup ALL your Users folders (Documents, Pictures, Movies, Music etc) manually (drag and drop methods) to a (not TimeMachine) external powered drive (HFS+ journaled formatted in Disk Utility) and disconnect, your going to be wiping the entire disk of ALL DATA. (warning, everything will be gone and not recovered)
Here we go!
Hold c and boot off the 10.6 installer disk that comes with your computer and second screen in just STOP.
Look at the Utilities Menu for Disk Utility.
On the left is the name of your hard drive maker, click it and Erase (format HFS+ Journaled), give it the same name as before, and click Erase...
This should wipe the drive of ALL partitions (GUID, OS X and 10.7 Recovery, Windows if present)
When it's done, quit and install OS X 10.6. Then install all your programs from fresh sources and validate/update.
When you setup a first account, use the same user name as before, this way you can simply drag and drop the content of your previous Users folders from the external drive right back into the new Users folders and everything should work peachy. Links in iTunes to music, playlists and iPhoto links especially.
Update OS X to 10.6.8 using the Combo Update for best results.
http://support.apple.com/kb/DL1399
(Note: If your original machine had 10.5 and you want the free iLife that comes with the disks with the computer, then you'll have to install 10.5 first using the same c boot/erase/format methods as above, then update to 10.6 via the disk, then Combo Update 10.6.8)
Final step optional but highly receommended.
A lot of people use a Carbon Copy Clone of their boot drive to a HFS+Journaled external drive as a "hold the option key" bootable backup in case something goes wrong with their boot drive or need to restore to a previous OS X version.. (in addition to TimeMachine drive for more immediate backups.)
It's not advised to have a Bootable Clone and a TimeMachine partition on the same external drive, as two drives gives hardware protection in case one fails. -
I need a good reliable office suite. Open Office is not working well for me. Any suggestions?
If you mean Open Office is not always able to correctly open documents received from clients created with MS Office, then the only real solution is to purchase Office 2011 for Mac. As good as some of the free alternatives are, they can't duplicate every feature of MS Office.
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Why GWt suggest box is not working in the latest versions of Firefox ?
It was working only in Firefox 3 and not other versions. could you please assist in this regards.,jbren wrote:
I repeatedly have problems with playback on my STB's. Go thru all the motions, inhouse agent, fix multi room dvr problems. Unplug unit, unplug dvr, etc. etc. etc. The DVR'd show will play on the DVR but not on the STB's. What's up with that?
Sorry to hear the auto fix suggested early did not fix your problem. So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan -
Adobe Flash Player not working. Installen latest version. Get the following: "This website would like to run the following addon: Adobe Flash Player from Adobe System Incorporated." Then asking me to allow it for current or all websites. It doesn´t matter how i do this. The pop-up question returns EVERY time. What do i do to solve this issue???
To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945
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