Office 2011 update
Hi, Im having problems updating office, the Destination Select option is blank so I can't continue. Any help would be appreciated.
http://answers.microsoft.com/en-us/mac
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2
Similar Messages
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My macbook is stuck trying to install an office 2011 update. It continues to say "23 minutes remaining" but it has been saying that since last night. I am unable to stop the installation. Every attempt is thwarted and I am even unable to turn off the computer! HELP!
Hi Kaylin,
Go up to the Apple menu and see if you can force quit the process. If not, hold the power button down for 5-10 seconds and it will shut down your MBP. -
Can't download office 2011 updates, need to close Microsoft Database Daemon SyncServicesAgent
Can't download office 2011 updates.
Message says need to close:
Microsoft Database Daemon
SyncServicesAgent
don't know howOpen Activity Monitor (Applications>Utilities>Activity Monitor) select the processes (one at a time), double click one process, when box comes up, select force quit and repeat for remaining application. Note: for some reason I had to do this twice before it worked.
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Unable to install MS-Office 2011 Update 14.1.4 on 10.6.8
Hello,
I've got some trouble installing the actual available Update 14.1.4 for my Office 2011-Home and Student Editon.
When I try to install I receive the Error-Message "Office 2011 14.1.4 cannot be installed on this volume. For this Software, Mac-OS Version 10.5.8 or higher is required".
(Similar Problem during install the actual update for also installed Office 2008: "Cannot be installed, Mac OS 10.4.11 or higher...")
I am confused.
In asked at Microsoft "Support" (ha, ha ha ..) and
1st) received a Email containing the Software AppleJack which fixed some minor issues, Installing of the Update still does not work
2nd) received an Email from Microsoft "...cannot help you, there is an error in the Operating System, pls contact Apple."
I am confused again...
The popup "About this Mac" shows the correct version 10.6.8, Update does not find anything to be installed.
This f*cking software from redmond is the only piece of software making some trouble, all other applications wors quite well.
any hints?
My iMac (C2D 2.66, 4 GB RAM, Early 2008) is running under 10.6.8, all available Updates from Apple are installed, there are no hacks, no partitions, no Preview-Versions of Anything ... it is a plain vanilla iMac.
(Sorry 4 bad english, writing from germany...)
Thanks!Hello,
for other people having the same problem:
Just delete die file
/Macintosh HD/System/Library/CoreServices/ServerVersion.plist
and the Install whill work again.
I dont know how this file find the way to my mac.... it's a stand alone system. -
Mircosoft Office 2011 updated in french not english
I uploaded the newest update for microsoft office 2011 and in loaded my templates in french not english, how to change to english? Selecting a template to use, it will type in english.
Thank you,Hi David & anyone else reading this,
I've discovered that the issue seems to now only relate to the grouping, not the date files itself. Screenshot below shows the dates and the incorrect grouping headers.
Date Last Opened is somehow fixed (before the 10.10.1 update, potentially with an Office update), however, the grouping still shows most files last opened in the "2001" category. Could it be that in the background in the file system multiple "Date last opened" are kept and used? Is there any way to rebuild this? -
Office 2011 - Update 14.1.3 failing
I have downloaded the Office 2011 lastest update, version 14.1.3.
When I try to update it Office using this update file
(I have tried Software UPdate method and dowload file method)
I get
"Office 2011 14.1.3 Update can't be installed on disk.
A version of the software required to install this update was not foundon this volume"
Office is installed on that volume I have no other volumes.
I have tried Disk Repair and Permission Repair.Try posting on the Office for Mac forums.
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How Can I correct the Microsoft Office Update?
Since this question is about a Microsoft product, you might have more luck getting suggestions if you ask in Microsoft's own forums.
Regards. -
Possible Issue with Latest Office 2001 Update
In the last few days my MB Air mid-2013 with Mavericks did an Office 2011 update to Version 14.3.9. Today I used it for the first time and Excel crashed each time I tried to use it. To get the job done I had to revert to the earlier build (version 14.3.8) from a backup and that appears to work normally.
I don't know if this is an issue with Mavericks or if the update to 14.3.9 would have crashed with ML, too. Nor do I know if Word would have crashed since I had to get the task in Excel done before an appointment.
PhilApparently cannot edit the above. Title should have Office 2011, not Office 2001
Phil -
Is Microsoft Office 2011 compatible with OS X Lion?
I'm debating whether or not to buy the OS X Lion, and it all depends on if Microsoft Office is compatible with it. Has anyone ever had problems using the Microsoft Office with the new OS X Lion software?
I have had no problem using Office 2011 since upgrading to OS X Lion, but I am unable to install any Office 2011 updates. I have spent a lot of time searching for the solution at both Apple and Microsoft, but so far cannot find one.
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Can't open any Office 2011 apps after 10.8.4 update
Hello there,
I used Office 2011 (word specifically) just two days ago. Today, all of my Microsoft Office apps are producing an error message upon trying to open. I have attached the error report below.
I do have time machine backups, however, when holding the Command key and R upon restart, nothing happens. I recently got a new external hard drive and I can see the backups are on their, but cannot restore to 10.8.3 because I can't seem to get the restore menu to come up. I also tried to reboot in safe mode to see if the apps would open and the answer is NO. I get the same error message. I went to Microsoft and noted they had an update to install, I downloaded it, however when it goes through it's validation it says cannot install this update because there is no version of this software found. Quite clearly it's on there.
Here is my error report
Process: Microsoft Word [350]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [138]
User ID: 501
Date/Time: 2013-07-19 21:49:59.668 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 136731 sec
Crashes Since Last Report: 68
Per-App Interval Since Last Report: 249 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 941DA814-61AF-9810-7251-79FF82ABBDBC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
VM_ALLOCATE 0000000000001000-00000000000a3000 [ 648K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.mcp 0x022c3c45 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 313
1 com.microsoft.mcp 0x022c3b46 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 58
2 com.microsoft.mcp 0x022c3990 McpGetLayerState + 706
3 com.microsoft.mcp 0x022c3788 McpGetLayerState + 186
4 com.microsoft.mcp 0x022c313f McpCreateNewWindowWithLayout + 88
5 com.microsoft.wlmuser 0x04cce657 WLM_CallHookById + 419
6 com.microsoft.wlmuser 0x04ccd75a CreateWindowExA + 2149
7 com.microsoft.wlmuser 0x04ccdd07 CreateWindowExA + 3602
8 com.microsoft.wlmuser 0x04ccd868 CreateWindowExA + 2419
9 com.microsoft.wlmuser 0x04ccd591 CreateWindowExA + 1692
10 com.microsoft.wlmuser 0x04ccced8 CreateWindowExCF + 268
11 com.microsoft.wlmuser 0x04ccbb3f SetKeyboardState + 1718
12 com.microsoft.wlmuser 0x04cc9c8a WlmUser_FrameworkInit + 746
13 com.microsoft.wlmuser 0x04cc99d7 WlmUser_FrameworkInit + 55
14 com.microsoft.wlmuser 0x04cd44cb _WlmStartup + 86
15 com.microsoft.Word 0x000a57fb 0xa3000 + 10235
16 com.microsoft.Word 0x000a546b 0xa3000 + 9323
17 com.microsoft.Word 0x000a5367 0xa3000 + 9063
18 com.microsoft.Word 0x000a5346 0xa3000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9367a9ae kevent + 10
1 libdispatch.dylib 0x9a2fdc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9a2fd7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93679c72 __semwait_signal + 10
1 libsystem_c.dylib 0x9988ea55 nanosleep$UNIX2003 + 189
2 com.apple.Foundation 0x9755a935 +[NSThread sleepForTimeInterval:] + 151
3 com.microsoft.mcp 0x022c84d8 RegisterWindowForMouseMoveEvents + 1011
4 com.apple.Foundation 0x97559448 -[NSThread main] + 45
5 com.apple.Foundation 0x975593cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x998045b7 _pthread_start + 344
7 libsystem_c.dylib 0x997eed4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x022c3c08 ecx: 0x025100c4 edx: 0x02510f74
edi: 0x022c3e6e esi: 0xbff5d2a8 ebp: 0xbff5d228 esp: 0xbff5d1f0
ss: 0x00000023 efl: 0x00010202 eip: 0x022c3c45 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
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0x959ae000 - 0x959ceffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x959cf000 - 0x959fcffb com.apple.CoreServicesInternal (154.3 - 154.3) <A452602B-67CB-39C4-95EB-E59433C65774> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x959fd000 - 0x95c2dfff com.apple.QuartzComposer (5.1 - 284) <4E8682B7-EBAE-3C40-ABDB-8705EC7952BD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x95c2e000 - 0x95c32fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95c36000 - 0x95c53fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x95c63000 - 0x95c6dfff com.apple.DisplayServicesFW (2.7.2 - 357) <5042CDAE-5580-3204-B675-745DA083E7AA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x95c70000 - 0x95c7cffe libkxld.dylib (2050.24.15) <BEC097B0-9D9A-3484-99DB-0F537E71963E> /usr/lib/system/libkxld.dylib
0x95c7d000 - 0x95f3dff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95f3e000 - 0x95f3efff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x96732000 - 0x96732fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x96733000 - 0x9678eff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <3C43A555-0A22-3D7C-A3FB-CFADDDA43E9B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9678f000 - 0x9679bff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9679c000 - 0x96890ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x96891000 - 0x968ebffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x968ec000 - 0x96936ff7 com.apple.framework.CoreWLAN (3.3 - 330.15) <74C4B50F-7016-341F-8261-D379B8F0CC97> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x96937000 - 0x969b2ff3 com.apple.CorePDF (2.2 - 2.2) <5A52A1CF-4801-3E6C-BF6E-E5E75A8DBD8F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x969b3000 - 0x969b6ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x969b7000 - 0x969bbffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x96a5e000 - 0x96a6cff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x96a93000 - 0x96ab5fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x96ac1000 - 0x96af8ffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96af9000 - 0x96afffff com.apple.phonenumbers (1.1 - 47) <DD22B3D1-DA4B-3794-9D73-E90D49A1F88E> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x96b00000 - 0x96b6fffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x96ba1000 - 0x96bfbff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <6313E06F-37FD-3606-BF2F-87D8598A9983> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x96bfc000 - 0x96c15ffb com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x96c16000 - 0x96c19ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x96c1a000 - 0x96cb5fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x96cb6000 - 0x96e72ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x96e73000 - 0x96e75ffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x96e76000 - 0x96ed8fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x96ed9000 - 0x97291ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97292000 - 0x972d1ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x972d2000 - 0x972dbfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x972dc000 - 0x97301ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97302000 - 0x9736afe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9736b000 - 0x973adfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x973ae000 - 0x973aefff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x973af000 - 0x973c6fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x973c7000 - 0x973c8fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x9740f000 - 0x9745dff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9745e000 - 0x974b5ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x974b6000 - 0x974baff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x974bb000 - 0x977dbff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x977dc000 - 0x97874fff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97875000 - 0x97af1ff7 com.apple.QuickTime (7.7.1 - 2599.31) <3839E1F3-7948-3E68-9AE1-A0CEE8C59212> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97af2000 - 0x97b56ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x97e07000 - 0x97e08fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x97e09000 - 0x97eddff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x97ede000 - 0x97ef7fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97ef8000 - 0x97f01ffe com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x97f02000 - 0x97f5bfff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x97f5c000 - 0x97f60fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97f61000 - 0x97fa3ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x97fa4000 - 0x980b1ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x980b2000 - 0x980b5ff3 com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x980b6000 - 0x980dbff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x980dc000 - 0x980e5ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x980e6000 - 0x9812aff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98139000 - 0x98164ff9 com.apple.framework.Apple80211 (8.4 - 840.22.1) <DBC31BEB-B771-315F-852D-66ADC3BD75A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98165000 - 0x981fcff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x981fd000 - 0x98201ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98202000 - 0x9846fffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98470000 - 0x984a5ff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x984a6000 - 0x984cbffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x984cc000 - 0x984fdfff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x984fe000 - 0x98558fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x98559000 - 0x9857dfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9857e000 - 0x9913aff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9913b000 - 0x99183ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9927f000 - 0x99282ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9928d000 - 0x992f1ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x992f2000 - 0x992f9ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x992fa000 - 0x99304fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99305000 - 0x9934aff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9934b000 - 0x9978dfff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9978e000 - 0x99795fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x99796000 - 0x997e5ff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x997e6000 - 0x997edfff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x997ee000 - 0x998abfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x998ac000 - 0x998adfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x998ae000 - 0x99916ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99a28000 - 0x99a35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x99a36000 - 0x99a3afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99a3b000 - 0x99aeaff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x99aeb000 - 0x99b14ff7 libRIP.A.dylib (332) <521E60A6-A768-3CB8-B10D-D10EECD68A94> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x99b15000 - 0x9a1a1ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9a1a2000 - 0x9a208fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9a209000 - 0x9a20afff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x9a20b000 - 0x9a21eff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9a21f000 - 0x9a22afff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a2c9000 - 0x9a2defff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a2df000 - 0x9a2dfffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a2e0000 - 0x9a2e2fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a2e3000 - 0x9a2f8fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9a2f9000 - 0x9a30bff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x9a688000 - 0x9a68efff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 193
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=279.9M resident=100.7M(36%) swapped_out_or_unallocated=179.2M(64%)
Writable regions: Total=119.4M written=4816K(4%) resident=8192K(7%) swapped_out=0K(0%) unallocated=111.4M(93%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 280K
CG image 14.1M
CG shared images 1184K
CoreServices 1464K
MALLOC 41.9M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=35 3972K
Stack 66.5M
VM_ALLOCATE 16.7M
__DATA 14.0M
__DATA/__OBJC 300K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 47.8M
__OBJC 3252K
__OBJC/__DATA 76K
__PAGEZERO 4K
__TEXT 232.1M
__UNICODE 544K
mapped file 71.7M
shared memory 308K
=========== =======
TOTAL 548.7M
TOTAL, minus reserved VM space 548.7M
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Backup+ Desk, 0x0bc2 (Seagate LLC), 0xa0a4, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Ask on the Microsoft forums, as it's their software you're having problems with:
http://answers.microsoft.com/en-us/mac -
When I installed the recent updates for Microsoft Office 2011 for Mac, my iCal calendar was wiped out, as was the calendar on my iPhone. I'd rather use iCal than Office and was attempting to phase Office out altogether. Now, all of my information is on the Office calendar but not iCal. The iCloud version of my iCal calendar is not up to date. In any event, I couldn't figure out how to send that info to the iCal on my mac or my phone. How can I sync my Office calendar info to iCal? If that's not possible, how can I get my Office calendar to sync with my iPhone? All of my sync services are set up in iTunes and on my phone. This happened to me once before and I spent hours on the phone with Apple and on the web trying to work it out. I NEED MY CALENDAR!!!! PLEASE HELP!!!!!
As that's not an Apple product, you may get more help by using Microsoft's Office for Mac forums:
Office for Mac forums
The other concern I have is that Office 2011 requires an Intel-based Mac and you posted in the older iMac (pre-Intel or "PPC") forums. If you have an Intel-based iMac (Apple menu > About this Mac..." will say "Intel" if you do) then I think you'll get faster and more accurate ansers to other questiosn in the Apple forums for newer iMacs here:
iMac (Intel) -
Office 2011 14.3.9 for Mac update not recognizing mountain lion
I've tried several times to update to Office 2011 14.3.9, both via auto update and by downloading the update.
Keep getting the following message-
Office 2011 14.3.9 update can't be installed on this disk. This software requires Mac OS X version 10.5.8 or later.
I am on a 2012 cMBP running Mountain Lion 10.8.5.
I've kept office regularly updated in the past, presently it is 14.3.8
I've tried everything in this thread including the termina suggestion, and none of it seems to work, plus my activity monitor doesn't even show the database and syncservices mentioned in the thread, with all activities selected-
https://discussions.apple.com/message/18307527#18307527Solution to problem found:
Got to looking around, and found this: https://discussions.apple.com/thread/5425709?start=0&tstart=0
The gist is this:
The OS X 10.8.5 update, at least for a lot of folks, made the mach_kernel visible and relocated it to the Documents folder. It needs to be in the root folder, must be there same folder as system and applications, and it is usually invisible there.
I remembered finding it in the Documents folder and tossing it in the trash. Fortunately I hadn't emptied the trash yet. I simply moved it to the root folder, rebooted as added insurance repaired permissions, rebooted again, and now all is well, perfect safe boot and everything. I never did a safe boot before so had no idea it loped the way it does. Pretty cool…
As an added bonus, what got me to trying a safe boot was that the latest Office update wouldn't recognize mountain lion, it thought i was running something prior to 10.5.x, so it wouldn't install. It has now installed perfectly.
Additionally, per the above link/forum thread, I hid the mach_kernel again, with this command in the terminal- sudo chflags hidden /mach_kernel which also worked perfectly.
All is well, yea! -
Can't update Office 2011 to 14.2.3 or any version !
I currently have Office 2011 14.2.0, and cannot update to any other version. I had a trial version before but deleted it, and then bought the latest one (digital copy) and installed it. I tried updating it by downloading the updates manually, but they cannot be installed with a yellow warning on the harddisk icon and message stating :
A version of the software required to install this update was not found on this volume.
The installer failed, but Word, Powerpoint and Excel run normally. However I cannot update it to the latest version, especially to the retina one, and I'm currently stuck with a painful non-retina office.
I tried a clean uninstall and reinstall, but that did not work either. I used different app cleaners, using boot mode, deleting files manually, following Microsoft support articles about the subject, NONE of the methods worked. I also tried changing the Automator file name, didnt work.
I also tried creating a new account called "Test" and ran the installer in boot mode, same errors, same fails.
I have been trying to fix this problem for a week now, please don't reply and direct me to a KB support article telling me how to "completely remove office from your mac", because I have already tried this.
My problem is much deeper than simply removing office and remembering to restart the laptop after installation, something is corrupted and I do not know what it is.
When installing, the following dialog box appears :
Can't get alias "Microsoft Office 2011:Office Installer.mpkg:Contents:Packages:Office2011_all_quit.pkg:Contents:resources:qui t_apps.app:" of application "System Events"
The error log for installation is :
Nov 27 22:05:28 installd[1445]: PackageKit: prevent user idle system sleep
Nov 27 22:05:28 installd[1445]: PackageKit: suspending backupd
Nov 27 22:05:28 installd[1445]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.quit.pkg. 14.2.0.a960ry
Nov 27 22:05:28 install_monitor[1470]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Nov 27 22:05:29 installd[1445]: ./preinstall: Not running /tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.quit.pkg.14.2.0.a 960ry/QuitApps.app/Contents/MacOS/QuitApps for system version 10.8 GUI install.
Nov 27 22:05:29 installd[1445]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.licensing .pkg.14.2.0.DEZE9J
Nov 27 22:05:29 installd[1445]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root (3 items) to /
Nov 27 22:05:29 installd[1445]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.licensing .pkg.14.2.0.DEZE9J
Nov 27 22:05:29 installd[1445]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.en.required.p kg.14.2.0.eTaS7G
Nov 27 22:05:29 installd[1445]: ./postinstall: 2012-11-27 22:05:29.170 installd[1492:203] *** NSTask: Task create for path '/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.en.required.pkg.14.2 .0.eTaS7G/postinstall' failed: 22, "Invalid argument". Terminating temporary process.
Nov 27 22:05:29 install_monitor[1470]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Nov 27 22:05:29 installd[1445]: PackageKit: releasing backupd
Nov 27 22:05:29 installd[1445]: PackageKit: allow user idle system sleep
Nov 27 22:05:29 installd[1445]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Office Installer”." UserInfo=0x7fb14ca08470 {NSFilePath=./postinstall, NSURL=/Volumes/Microsoft Office 2011/Office Installer.pkg, PKInstallPackageIdentifier=com.microsoft.office.en.required.pkg.14.2.0, NSLocalizedDescription=An error occurred while running scripts from the package “Office Installer”.} {
NSFilePath = "./postinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cOffice Installer\U201d.";
NSURL = "file://localhost/Volumes/Microsoft%20Office%202011/Office%20Installer.pkg#Offi ce2011_en_required_14.2.0.pkg";
PKInstallPackageIdentifier = "com.microsoft.office.en.required.pkg.14.2.0";
Nov 27 22:05:29 Installer[1438]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Office Installer”." UserInfo=0x7ff9d69daf50 {NSFilePath=./postinstall, NSURL=/Volumes/Microsoft Office 2011/Office Installer.pkg, PKInstallPackageIdentifier=com.microsoft.office.en.required.pkg.14.2.0, NSLocalizedDescription=An error occurred while running scripts from the package “Office Installer”.}
Nov 27 22:05:29 Installer[1438]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Nov 27 22:05:30 Installer[1438]: IFDInstallController D688B1D0 state = 7
Nov 27 22:05:30 Installer[1438]: Displaying 'Install Failed' UI.
Nov 27 22:05:30 Installer[1438]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Can someone PLEASE help me with this ??! No one seems to have a similar problem, following KB articles to clean office from people's mac seems to fix their problem, but it isn't for me.We help people with mostly Apple software and what we can with Apple hardware.
Why not post in the Office for Mac forums where they handle such things.
DALE -
Difficulty in saving document in Microsoft Office 2011 after Yosemite was updated
Is anyone experiencing the same problem as I. When I edit a document in MS office 2011 for Mac and click save us, I get a "shaking" picture of the folders and I cannot type in the new file name right away. Even if I want to cancel the "save as" procedure, it takes a long time before the computer responds. I didn't experience this before I updated with Yosemite and updated my MS Office 2011.
Any suggestions? ThanksOpen Console in Utilities & see if there are any clues or repeating messages when this happens.
And/or... Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions. -
Help, I am trying to update My Microsoft Office 2011 14.4.2 for mac update cannot close Microsoft Database Daemon or SyncServices Agent how do I do this please?
Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.
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