Office 2013 and Email sync with Hotel Sales Pro

I recently upgraded to a Windows 8 and Office 2013. I cannot find the right security settings to allow Hotel Sales to sync my e-mail in Outlook 2013.

Hi,
Which account type are you using? POP3, IMAP or Exchange? What does 'Hotel Sales' refer to?
Please come back and provide more information about this problem so that we can resolve it more efficiently.
Meanwhile, please try to create a new mail profile in Control Panel and set up your email account in the new profile to check if it helps. see:
http://support.microsoft.com/kb/829918/en-us
Best Regards,
Steve Fan
TechNet Community Support

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Events recovery in Office 2013 and Windows 8 with iCloud

Hi Guys,
I have a serious problem with an end user. In the way to get PC, iPhone and iPad synchronized
(calendar and contacts only), I make a calendar and using the iCloud tab under Outlook 2013 for
refresh I got 2 records to be visible under PC and iPhone (iPad was not set at this time yet).
After using the refresh button, we look the old calendar events and the last 2 records in he iPhone.
As a last testing I made a change in the Pc for one of this events and the iPhone got correctly
the changes. This tasks were performed in January 31th 2014 at 14:37 hours -06:00 GMT.
When I turn the PC to the customer, a half hour later, all the events in iCloud calendar went away.
In 2nd February of 2014, Apple Support by phone confirmed to us that there was 199 records under our
iCloud account, but I didn't see any records. I don't know which task was performed by the
technicians at Apple but they got we can see this records again.
The problem is that this doesn't have all the record for this year (2014).
The end user is very worried because all the events and meetings have disappeared. He is
the CEO of our company.
How could this happened? I have look at every PST and OST file without success.
Where can I find all this information?
Is there someplace where this info could be stored?
Please Help !! Thank you!!

Hi,
I'm not sure about most of the problems that you are experiencing, except for the multi-user calendar one.
There is a patch available via a SR with Novell Technical Services that specifically addresses multi-user calendar issues (essentially it's a newer version of the client). I suggest that you open an SR and get this newer code - the SR should be refunded to you before it is closed as this is a known issue.
Please let us know how you go with this.
Cheers,

Why aren't my iPad and iPhone syncing with my MacBook Pro?

I keep having to reset my password for my apple ID when I move from one device to another. They are not syncing.

settings->icloud
and
settings->itunes & app stores
make sure the correct appleid is set if not logout and login with the correct

Office 2013 VL Local Install with Project and Visio 2013 App-V

Is it supported to have a local install of Office 2013 and deploy a virtual package for Project and Visio 2013 (created via ODT) using App-V 5.0 SP2?I cannot find any reference in the various support articles.

Hello. Did you manage to get an official statement on this?
Please remember to click "Mark as Answer" or "Vote as Helpful" on the post that answers your question (or click "Unmark as Answer" if a marked post does not actually
answer your question). This can be beneficial to other community members reading the thread.
This forum post is my own opinion and does not necessarily reflect the opinion or view of my employer, Microsoft, its employees, or MVPs.
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Is it time yet for Microsoft to "Recall" Office 2013 and provide anyone who has a 2013 license a replacement Office 2010 license?

The interface is terrible and can't be changed. Every application in the suite locks up/crashes nearly constantly on any machine it is used on. The activation process is terrible and wastes hours of any support/IT dept's time. From a 'privacy
standpoint', the software is seemingly criminally intrusive. It is clearly a product that should never have been released and is so far from functional that it can't be repaired by any 'service pack', 'hotfix', or 'patch'. It needs to be completely
scrapped.
The only 'redeeming quality' of this software is that the guy who was in charge of creating it is gone from Microsoft. (Unfortunately, he is now President Obama's appointee for running the attempt at repairing the 'healthcare.gov' website...
out of the frying pan... )
When the software is installed using one profile (domain or machine account) and a different profile tries to use the software, it requires 're-activation' - which often fails because the software believes it has been installed multiple times. (This is particularly
frustrating because it has to be installed by an administrative user, but most of the time, the person who 'uses' the software is not the 'administrator' - so it is almost always being 'installed' using one profile and 'used' using another profile).
The necessary intrusion into privacy created by the requirement of a "Microsoft Account" to use the software is seemingly criminal.
The tracking of, and installation of licenses is absolutely ridiculous.
An example:
Many of my clients have many users and many computers (up to 75 or so).
I could create a "Microsoft User Account" for each 'user', but these machines get moved between users, and the software license is tied to the 'machine' and not to the 'user' so as soon as that happens, the licenses and the users are no longer
in line and become impossible to track.
I could create a "Microsoft User Account" for each 'computer'... and I can't even count the ways this would be a nightmare to try to track.
I actually did that up front for one client, and created Exchange email boxes for each computer so that "prove you are really you" emails from Microsoft could be received managed, and responded to, and passed out second usernames and passwords
to all of the users so they could "log-in" to their Office 2013 software, and created a database of the 'computer usernames and passwords' so I could track this... unfortunately, this confused the users (as it rightfully should) so they would change
the passwords for their computer's 'Microsoft User Account' thus locking me out and invalidating my database, ... and... CLUSTERF#%K!!!
As a 'best - worst case', I have had to create a single 'Microsoft User Account" for each of my clients' businesses so I can install and activate Office 2013 products. This is a whole new set of "Awesome Stupidity".
Now, I can put a new computer into a client's office and install their new license key for their oem Office 2013, and it shows up in the 'business's Microsoft User Account'. Then when I give the machine to the user, I get to 're-activate' the software
(hoping that it doesn't tell me to piss-off - which happens about 40% of the time. This is a process that can only be described as a "feat of engineering created by a group of monkeys whose former jobs included 'janitor at MAD magazine headquarters'
or 'beer-pong referee').
It starts with two hours of pressing phone buttons and ultimately talking to someone who tells me "yeah, nothin' I can do about that I'm just here for product activation" (which, incidentally, is done by machine until you pass through MS's ridiculous
labyrinth of repetitious keystroking until the machine is convinced you are just too stupid to punch in the right numbers and allows you to talk to a person... who then asks you for the exact same set of numbers and repeats back the exact same responding set
of numbers and acts dumbfounded when it still doesn't work - since it didn't work the first six times you punched or said it into the phone) followed by "I need to send you to the support group... but because it's 6:30 pm (in a process you started at
3:00pm) they are gone for the day and you'll have to call back on Monday morning"
At some point in the process, you get to log into the "Microsoft user account" and 'roll the roulette wheel of stupidity' by trying to activate the right software from a list of 40 different lines that all say "Microsoft Office 2013 Home and
Business oem", but none give any indicator or differentiating factor like for instance: license key, date installed, license key last 4 digits, mother's maiden name, phase of moon when software was first activated, color or type of blood of the user's
paperboy's dog's previous owner... NOTHING... RANDOM FREAKING STAB IN THE DARK - pick one, any one, hope its the license you are trying to install onto this machine, 'cause if not, you very well may kill the product on some other machine.
So through the process, the lucky support staff person gets' to waste roughly an hour and a half on average for every Microsoft Office 2013 installation. I have actually had to start telling my clients that they are going to likely have to pay an extra
$100 or so per machine in order to get their new Microsoft Office software which comes on their new computer activated - that number tends to work out roughly accurately - except that it is a terrible way of trying to 'please a client'.
Oh,... and did I mention... "THE SOFTWARE CONSISTANTLY FAILS"!?!
A client tries to open a document that they have been using for 8 years and Excel doesn't say "Hey, I don't know how to deal with some element of the file that you put in here using Excel 2003, or Office 2010 (both products, by the way, which worked
great) - no... instead,... it crashes. Doesn't really do any damage to the file it choked on, but the work you'd been doing on three other files which you also had open,... yeah,... that work is gone.
Yeah,.... over time, I have developed a pretty consistent spiel for client's needing new computers that goes over how absolutely terrible Office 2013 is, and explains that our options are further limited by Microsoft's yanking of all Office 2010 or previous
products from market availability, and explaining the merits of both LibreOffice and OpenOffice, as well as their drawbacks. I also have a strangely static response explaining how "larger companies are not burdened by these issues because they are
able to use MOPL which allows them to downgrade their productivity software to Office 2010 so they can continue to function happily, but this is really not a cost effective solution for smaller companies who primarily buy oem Office products with their replacement
computers".
Unfortunately, many clients still decide they want to go with Office 2013 because they apparently believe "it really can't be that bad". The value in my 'presale descriptions' are only really realized when they come back to me a week, two
weeks, or up to a month after the new machine is in place and say "wow,... you were right". The place I am left open for any further problems is when I don't impress upon them beforehand just HOW BAD OFFICE 2013 REALLY IS. In that case,
they still come back to me as though I have done something wrong foe selling them this piece of $#!% software and I have to remind them of our previous discussions.
Strangely, far too few heed the warnings and buy the software anyway - but the discussion has saved many clients the costs of Microsoft Project, because the discussion of LibreOffice and OpenOffice nearly always leads to at least a small philosophical conversation
about 'Open Source Software' in general, and my absolute favorite descriptive analogy in that discussion is to compare Microsoft Project at $600 v. ProjectLibre at $0 - and then further describe the costs of licensing and implementing the associated back-end
server solutions, etc.
This is a saving grace for me, because even though the client has been saddled with Office 2013, they have also saved substantially on Project and it is a rare (but granted, not absolutely absent) occasion that ProjectLibre is lacking some feature or function
that they actually need or want to use - and on those occasions, finding out has cost them absolutely nothing in software purchases.
Its not surprising, I suppose, that clients have grown to accept Office as a required 'cost', but still choke heavily on the price-tag of Project every time they have to buy it. The interesting thing to watch over the coming couple of years will be
'how many businesses stop accepting MS Office as a 'required cost' due to the failing of the software itself and the fact that most are being burned, at least once, by purchasing the software "against technical advice" and are learning, merely by
virtue of HOW BAD Office is, that there are other options out there that both cost less and work better... I mean,... LOTS BETTER.
How many businesses that are used to accepting the cost of Microsoft Office as a cost of doing business will be moved over to open source options and satisfied by them by the time Microsoft releases its next version - which will, presumably work - such that
they will no longer justify the cost of Microsoft's offering even if it is 'superior' to the open source offerings because the open source offerings are plenty sufficient and include a price tag of $0 and an installation/implementation time that is much, much
shorter than Microsoft's offering.
If Microsoft doesn't make some dramatic reparations, and do it soon, I expect their market share will be reduced in this area by a very significant margin.
I am suggesting either a 'Complete Recall' of Office 2013 including an 'uninstall 2013/install 2010' process driven by the automatic update engine, or at the very least, a free and easy downgrade rights offering for anybody who has already purchased 2013
and anyone who purchases it between now and the time the next "functional product" is released.

I understand the inconvenience you are experiencing when working with Office 2013.
If you have any feedback about Office 2013 product, click the and submit to Microsoft.
Microsoft will decide how to fix the problem for all customers.
For the activation mechanism, it intends to protect customers of their rights and interests.
For a retail version of Office, if it was purchased with a disk, Microsoft account is not necessary during the installation.
For volume license of Office, refer to the following link to deploy Office suites can be much efficient:
http://technet.microsoft.com/en-us/library/cc178982.aspx
For the problem Office 2013 keep crashing, check the following link to check:
http://support.microsoft.com/kb/2813143/en-us
http://support.microsoft.com/kb/2758592/en-us
Thanks,
Tyor Wang
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no
help.
If you have any feedback on our support, please click
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Unable to edit document from SharePoint 2007 using Office 2013 and IE 11

I am getting the following error when I try to edit a document from SharePoint 2007: "Edit document
requires a Windows Sharepoint services-compatible application and Microsoft Internet Explorer 6.0 or greater". I am using Windows 7 with Office 2013 and Internet Explorer 11. Troubleshooting steps that I've tried so far (that haven't worked) are as follows:
1) repaired Office; 2) switched from 64 bit version of IE to 32 bit version; 3) moved the owssupp.dll from C:\Program Files (x86)\Microsoft Office\Office14\ to C:\Program Files (x86)\Microsoft Office\Office15; 4) tried removing old versions of Office (but
I still need to use Office Communicator 2007 r2 and couldn't figure out how to get rid of the Office14 files from Program Files); and 5) running SharePoint in IE compatibility mode. Please advise...thanks!

Hi,
It seems you installed mixed version Office2007/2010/2013 on your client machine?
I would suggest you remove all Office 2007 and 2010 version, and reinstall Office 2013(include Office Tools->Microsoft SharePoint Foundation Support component) on your machine, and make sure "Open SharePointDocuments class" add-on is enabled
from IE11, then check if it could fix the issue.
If above works, please test again after installing the Office Communicator 2007 r2 on your machine.
http://social.microsoft.com/Forums/en-US/3e8c0976-2794-49a2-92fe-6a254b3cc4ca/a-microsoft-sharepoint-foundation-compatible-application-could-not-be-found?forum=projserv2010setup
http://blogs.technet.com/b/emeaoffice/archive/2013/04/29/you-get-an-error-message-when-you-open-an-office-file-from-sharepoint-on-a-computer-on-which-you-installed-more-than-one-version-of-office.aspx
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Daniel Yang
TechNet Community Support

HELP! Upgrades to Office 2013 and Outlook has lost almost everything!!!!!

I really messed up. I bought an upgrade to Office 2013 and installed it. I had Office 2010. I thought, wrongly, that Microsoft would set up 2013 to use my email account and import my emails and contacts. The results have been disastrous.
I use a Gmail account and have Outlook connected by IMAP to Gmail. I do not have Exchange or POP3. I have Some but not all, probably not even most, of my old emails. I have a lot of empty folders that used to have emails. My
IMAP account to Gmail did get imported, and it tests OK and I have two test messages that appear to work, but no new emails have come through. I checked, there are plenty of new emails in GMail but they have not come through despite several send/receives.
Nothing. Except the two test emails. I don't get this. Can anyone help?
I also did not get any of my contacts. This really sucks.

Sorry for the inconvenience caused. We'll try to fix the problem.
Where did you store your old emails? Did you store them in a local pst file or on the server? If you store the emails on the server, please log into your web mail and check if you can see your old emails.
In addition, we can try to create a new mail profile in Control Panel and configure your Gmail account in the new mail profile to check the result. For your information:
To create a new profile:
http://office.microsoft.com/en-in/outlook-help/create-an-outlook-profile-HA102749460.aspx?CTT=1
Configure Gmail Accounts in Outlook:
http://www.slipstick.com/outlook/sync-outlook/synchronizing-outlook-google-accounts/
Hope this helps.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Please Please Please:let me rating my raw files in the iPad and then sync with LR.

Please Please Please:let me rating my raw files in the iPad and then sync with LR.

definitely the battery wont be the problem.
The important thing is that the IPAD already can see the RAW files;)
would be very useful to make the rating in it.
have the option of cataloging all the pictures of a event
anywhere !!!! even in standing up position
hope I explained correctly (English is not my primary language)
Saludos,
Daviel Taveras
www.vlokstudio.com
RD ( 809 ) 338 - 0001
USA ( 305 ) 305 - 2782
[email protected]

HT1296 Just updated to iphone 5 and cant Sync with Mac. Asking for OS 10.6 and cant find it. Current Mac OS X Version is 10.5.8. Is there any more downloads I need to do in order to sync new iphone 5? Thanks

Just updated to iphone 5 and cant Sync with Mac. Asking for OS 10.6 and cant find it. Current Mac OS X Version is 10.5.8. Is there any more downloads I need to do in order to sync new iphone 5? Thanks

http://www.apple.com/iphone/specs.html
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
Also included on the retail sales box.

My NEW iPod Classic 160GB (2013) does not sync with iTunes on my PC Windows 7 Starter

My NEW iPod Classic 160GB (2013) does not sync with iTunes on my PC Windows 7 Starter. I have like 1975 songs and some videos, but also somtimes the PC does not recognize it, sometimes it does, either ways I can't get my music in the ipod.

yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed. click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
click on music check mark music done and sync
problem solved
thanks apple

IPod Touch upgrade to use iMessage and it syncs with Dad's iPhone info!!! Using family pack Mobile Me. HELP???

I have three children that use iPod Touches. They are all iOS5 capable. I upgraded the first one this morning and it synced with my iPhone profile on iCloud. It asked for the iTunes account information which is what I believe caused this. We use Mobile Me Family Pack and each of the children have a unique @me.com account. How do I fix this problem so that each iPod has it's own unique login so that iMessage will work? I don't really want to open them up to any further exposure on the Web though... . As it stands I am able "micromanage" their contact list via Mobile Me. Is there any way to make the iPods behave correctly and still maintain parental control as well as allow them to keep their unique profiles and contact lists???
...and for some reason, after upgrading my son's iPod Touch... his apps all disappeared from the device??? Strange, as this worked perfectly when I upgraded my iPhone yesterday.
PS. All my upgrades are current. iOS5 on iPhone 4, iTunes 10.5 on MBP.

I spent about 2 hours on the phone with Apple Support... had to restore both devices! Arrrgggghhh!!! Thankfully the iPhone had a Backup from yesterday. The iPod wasn't too tough to get back up and running either... although we had to completely reload it as if it were new. Then we found out that Apple won't let the device login with my son's @me.com email because he's too young (10). Quick work-around for now until Apple fixes this was to lie about his age in the setup. I don't like the work around, but it worked.

Will using larger font on iPhone effect email syncing with computer

Will using larger font on I phone effect email syncing with computer? ie: email to lage for page?

Thanks, I saved an email and for an unknown reason it appeared to large on the computer. Will see how it goes in the future. Cheers

I have a long-existing iPhone 4s with one apple id and started a job where I received a macbook with another apple id. how do i get my phone to sync with the Mac Pro and secondly how do i get my music on there?

i have a long-existing iPhone 4s with one apple id and started a job where I received a macbook with another apple id. how do i get my phone to sync with the Mac Pro and secondly how do i get my music on there?

No not bothered about sycing apps etc it is all about calendars and maybe notes. IN terms of how its done I just want it the easiest way and preferably so that if an entry is made on one calendar then it populates the other.
Thgius is beacuse I have my work diary on outlok, which I then link with my ical. I want to make sure that information is then shared with her.
Chris

How can I transfer my email accounts and emails from my old macbook pro with ML to my new macbook pro with ML

How can I transfer my email accounts and emails from my old macbook pro with ML to my new macbook pro with ML

Do you have your system backed up to Time Machine? If so, you can open your user Library and copy your Mail folder from Time Machine to your Desktop on your new machine; then copy THAT folder to your new machine's user Library.
To get to your user Library, open Finder and Go and press the Option key. Library will show up. Click on it to get into your user Library. Now go into Time Machine and you should see your user Library for Time Machine. Restore the Mail folder to your Desktop.

HT2967 I have an iPhone and keep my calendar into it. I have synced all photos. How do I get the calendar to sync with my MacBook Pro?

I have an iPhone and keep my calendar into it. I have synced all photos. How do I get the calendar to sync with my MacBook Pro?

Enable iCloud on both, and Calendars on the iPhone should sync with iCal on the Mac wirelessly.

Office 2013 and Email sync with Hotel Sales Pro

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