Office 2013 Apps and "Phantom" Windows in Taskbar
After uninstalling Office 2010 and installing Office 2013, all of the Office applications are showing multiple windows in the taskbar for opened context menus in the app. I thought it had something to do w/ Visual C++ runtime conflicts having 2008
and 2010 installed, so I uninstalled everything but C++ 2010 Redistributable to no avail.
Windows 7
Office 2013 RTM
Hi,
Try the following steps to check:
Kill the explorer.exe
Rename this registry key to remove the registry values that store the pinned icon references.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Taskband
Rename this folder that stores the cached shortcuts for pinned items (otherwise repinning will result in shorcuts with names like "Outlook (2)"):
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
Restart explorer.exe and there should be nothing pinned.
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Jaynet Zhang
TechNet Community Support
Similar Messages
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Any attempt to activate Office 2013 installed on a windows 8.1 computer fails with a "licence key is invalid" message when the KMS is installed on a server running windows 2008 R2. I've installed KB2885698 and VAMT 3.1 but this has made no difference.
Office 2013 installed on earlier windows versions activates fine.
Help!Yes to both your questions. It works fine for 2013 on 2008R2 RDP or windows 7 clients just fails for Office 2013 on 8.1
cscript slmgr.vbs /dlv all gives:
Name: Office 15, OfficeStandardVL_KMS_Client edition
Description: Office 15, VOLUME_KMSCLIENT channel
Activation ID: b13afb38-cd79-4ae5-9f7f-eed058d750ca
Application ID: 0ff1ce15-a989-479d-af46-f275c6370663
Extended PID: 06401-02179-000-000003-03-2057-9600.0000-1622014
Product Key Channel: Volume:GVLK
Installation ID: 193642040083969886643530072138413824685925636973063584722160886
Partial Product Key: 92CD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining App rearm count: 3
Remaining SKU rearm count: 3
Trusted time: 18/07/2014 08:38:07
Configured Activation Type: All
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
ok, other than the status/reason, this looks kind of ok at the KMSclient end of things.
Check that this KMSclient is contacting the correct/expected KMShost. (do you have more than one KMShost??)
Check at the KMShost that this KMSclient is contacting it, and, look for the correlating events on the KMShost, to see what the KMShost thought about the activation request.
For tips on understanding the events for SPPsvc / SLSsvc:
http://technet.microsoft.com/en-us/library/ee939272.aspx
http://technet.microsoft.com/en-us/library/cc303695.aspx#_KMS_Events_Logged
Don
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Windows 7 Sysprep and Office 2013 Home and Business
I'm developing an image for laptops i'm getting ready to deploy. It will be Windows 7 Pro SP1 with Office 2013 home and business.
I'm having an idiot moment. I cannot remember how to get Office to promp for the license key when it's first started (office already installed, and I need to remove the key so it will prompt the techs for the key).
What am I missing?To rearm the Office 2013 installation:
http://technet.microsoft.com/en-us/library/dn385362(v=office.15).aspx
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Can office 2013 home and business be installed in windows server?
Can office 2013 home and business be installed in windows server?
Hi,
Which is the operating system version of your windows server? According to the requirements in the link below, it seems that it can be install on Windows server 2008 R2 and Windows Server 2012.
In addition, please view the detailed requirements to see if your system is supported.
http://www.microsoftstore.com/store/msusa/en_US/pdp/Office-Home-and-Business-2013/productID.259321600
Best regards,
Susie -
Office 2013 APP-V Tips and Tricks
Hi there,
I got Office 2013 working with APP-V 5.0 Sp2 and rolling it out globally.
Out of the box nothing goes wrong, but i'm testing a lot and whenever I unpublish and do not delete the old programdata directory my computers go nuts.
Does anyone have any tips and tricks for troubleshooting the Office 2013 APP-V Package?
For Example I unpublished the Office 2013 APP-V package because I needed to update it with a connection group and add an excel plugin. After I updated the excel plugin and connection group, the connection group was configured succesfully. Whenever I try
to open Office 2013 on a already used account it won't start without an error message.
When I log in as as different user everything goes fine.
However everything i'm trying to fix this for a particular user on the computer fails.
Manually removing the packages gives an error. Something with a rollback error. Really strange.
Does anyone have tips and tricks on rolling out App-v and publishing/unpublishing the application and modifying application connection groups.
This is driving me bananas because we have a dynamic changing environment. Out of the box it works fine but don't try to change anything because the computer goes nuts.So I found out this value: <Wait RollbackOnError="true" Timeout="30"/>
So if I perform the remove-appvclientpackage command I guess it sticks on this because something in the script goes wrong but how do I found
out what goes wrong? -
Office 2013 Home and Business License Compatability with Windows Server 2012 R2
Are there any license issues with installing Office 2013 Home and Business on Server 2012 R2 operating system?
I am having inconsistent issues installing this software on a server running this operating system. The Office software is not being acccesed by client workstations. Its a stand alone software installation for the server. Are there any
special installation procedures I must follow or software registration procedures I must follow?
Microsoft website states Office 2013 Home and Business is compatible with Server 2012 but doesnt include the an R2 version reference.Hi,
Please note only Volume Licensing editions of Office may be used on RDS host server. Since Home and Business is a Retail edition, it's not suitable/permitted if you are using RDS.
Regards,
Melon Chen
TechNet Community Support -
In this article, http://blogs.windows.com/itpro/2013/12/02/announcing-mdop-2013-r2/ I see mention of an Office version called "Office 2013 ProPlus
App-V Package". Is this a download? I don't see it available as one when I login to my VLSC site.
We plan to install Office 2013 pro plus VLA LOCALLY (on C:) in our vdisk for virtual machines, but will want to stream Visio,Project,Access 2013 to our users' VMs, using App-V. (We used to use Citrix XenApp to stream them)
In the Citrix world, "streaming" is the opposite of Publishing or Hosting (running the app ON the server). Streaming means it copies over the files to the user's C: drive on their VM when they launch the appl.
Please advise.Hi,
As far as I know, Microsoft Office 2013 App-V packages are created by using the Office Deployment Tool (ODT). The created packages may have Subscription Licensing or Volume Licensing.
You need to download Office applications through the ODT first, then convert it into an Office 2013 App-V package with ODT tool.
For more details, please refer to this KB article:
http://support.microsoft.com/kb/2915745/en-us
More reference:
Supported scenarios for deploying Microsoft Office as an App-V package:
http://support.microsoft.com/kb/2772509/en-us
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Satellite Pro C50-A - Microsoft Office 2013 apps crash when opened
I recently purchased a Satellite Pro C50-A PSCG7A-01X01V. I installed Windows 8.1 and then installed Office 2013. Unfortunately when I start one of the Office 2013 apps it immediately crashes with an error message eg: "Microsoft Word has stopped working". I have tried starting the applications in safe mode (eg excel /safe) however the same error occurs. Is anyone able to assist with this problem?
I have managed to resolve the issue by using Microsoft's facility to 'Repair Office Programs'. Refer to http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx
I also found this article useful
http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/office-2013-wont-start/0269c763-7a03-4a6f-81cb-6522ef7d3ea3?msgId=41d5ad9f-6b30-4771-822d-e93369e6311b -
Lync and Office 2013 Home and Business 'Present PowerPoint' not working
Hello All,
We have an Exchange online E1 plan that includes Lync, that we have been using without problems for the last year or so.
The 'Present PowerPoint' functionality of Lync is very useful, and again it has been working without fault until now. However, for one user who we have upgraded to Office 2013 Home and Business (from Office 2010), it no longer works when she clicks on
present, select PowerPoint and select a .pptx file. She gets the following error message...
'the presentatio.ppx couldn't be converted for presentation because Visual Basic for Applications (VBA) is not installed on this computer. Please install VBA and try again.'
The thing is it seems that Visual Basic for Applications is installed as a part of the Lync Basic Install. I re-installed Lync just in case, and when I clicked customize I ensured that Visual Basic for Applications was checked to install as run from the
computer.
In searching online I can see plenty of other people suggesting with Office 2010 to repair the Office install, and select customize and make sure the Visual Basic for Applications is checked to install too. However, with Office 2013 Home and Business
you don't get this option - it seems all or nothing. I have tried repairing both installs, re-installing etc with no luck
So is it that Office 2013 Home and Business incompatible with Lync or can anyone help or throw some ideas at me?
Thanks,
Andrew.
Here a few who also experienced the same issue
https://social.technet.microsoft.com/Forums/lync/en-US/3cf4f93e-3e98-4a72-aa6a-83e92408837c/message-error-visual-basic-for-applications-vba-is-not-installed-office-home-business-2013-?forum=ocsclients
https://social.technet.microsoft.com/Forums/en-US/f336fc74-c821-4473-b9d9-df62267a3180/lync-2013-and-office-web-apps-powerpoint-presentation-sharing-missing-vba?forum=lyncconferencing
http://community.office365.com/en-us/f/166/t/123920.aspx
http://answers.microsoft.com/en-us/office/forum/office_365hp-powerpoint/lync-2013-and-office-web-apps-powerpoint/71abcef9-0b6b-4fe1-944e-789b53da3f1e
The suggestion since there is not direct solution as of today would be either roll back the office 2010 since we know this work
On upgrade to Office 2013 Pro use the full Lync Client
PLEASE REMEMBER, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answered" -
Office 2013 Home and Business not updating
I have two PCs on my network that I bought from Dell. Both came with a license for Office 2013 Home and Business. Office trial version was already on the machines and i just registered and activated the trial version using the licenses I was given from Dell.
Everything was fine until I was troubleshooting a duplicate email issue in Outlook on of the machines. At this time I noticed Office didn't appear to be on the latest version of click-to-run. I am relatively unfamiliar with click-to-run Office 2013 and the
changes to how it updates. Apparently it does this automatically. Problem is these two machines don't appear to be updating at all. I can't find an update history just a version number. I found online and performed the following troubleshooting steps:
1.) Disable then re-Enable Updates by going into File -> Account -> Update Options
- this seamed to start the downloading of updates but they never installed. That window telling me they were
downloading just goes away and nothing happens.
2.) If "1" doesn't work try an Online Repair.
- the repair begins and ends before completing saying "Something happened". This effectively breaks the install and
a following dialog box explains that Office was uninstalled.
3.) Re-install Office
- but have to run a cleanup tool first to remove remnants of previous install. I then find it difficult to find an
installer that will work at all kept getting "Something happened" message. Finally Dell support found an installer that
works. however even after the install Office will not update.Per your post, it seems that you activate the Office 2013 Home and Business trial version by Dell provided. I can confirm the update service is available for Office 365 subscription users, but I am not sure whether it is working for the trail version.
You'd better confirm it with you Dell provider or post a new thread in
Office 365 forum, thanks.
Tony Chen
TechNet Community Support -
WSUS updates not applying to Office 2013 Home and Business OEM version
Hi
For some reason I cannot get WSUS updates to automatically install on clients running Office 2013 Home and Business OEM version.
For example
If user opens any of the office 2013 apps e.g. Outlook , word etc, it prompts a message at the top under the ribbon toolbar; UPDATE NOW.
All other updates for OS are downloading and installing just fine from our WSUS server.
What could this be?
I dont have this issue with clients running office 2003First thing you need to do is be absolutely certain which edition of Office you have installed.
There are five editions of "Office 365" and these days, almost anything that is "OEM" is almost certainly Office 365:
Office 365 Home
Office 365 Personal
Office 365 Small Business
Office 365 Small Business Premium
Office 365 Midsize Business
Office 365 ships with an activation code for an online management account, and authorizes the installation of the software on up to five devices. Office 365 is updated via the WEB .. ONLY.
In addition there are three editions of Office 2013:
Office Home & Student
Office Home & Business
Office Professional
If you have one of these three editions, you should also have a DVD and a Product Activation Code for the SINGLE-PC installation which is licensed for these editions provided by the vendor of your computers. Office 2013 can be updated using WSUS.
Since you're getting a prompt IN THE APPLICATION to "Update Now", I believe you're looking at instances of Office 365, not Office 2013. Office 2013 (desktop) does not provide in-product prompts for updates/upgrades.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
WSUS and Office 2013 Home and Business
Hello all,
I've actually set up Microsoft MDT 2013 to deploy OSes and Application for my company. This includes Office 2013 Home and Business (Click-2-Run version).
I've downloaded O2013 media with Office Deployment Toolkit, customized it to be deployed automatically through a network share, and then made it available through MDT 2013.
Everything runs fine, except one thing : Our WSUS server offers Office 2013 updates to our windows clients. It becomes very painfull, as it takes a loooong time to apply theses updates. Moreover, there are useless.
3 points :
On my Office 2013 H&B customization file, I've decided to disable any Office 2013 update through the XML File. Without success.
<Updates Enabled="FALSE" />
According to Microsoft, Click-2-Run software does not use WSUS channel.
I don't know it it's usefull, but my WSUS server is hosted on a Windows 2008 R2 Server.
Thanks for your help.Our WSUS server offers Office 2013 updates to our windows clients. It becomes very painfull, as it takes a loooong time to apply theses updates.
What are those updates? Have them got installed successfully?
As you already know, Office 365 is not patched via WSUS, it pulls updates from Microsoft CDN server which is a web-based service. Therefore, even WSUS downloaded those updates, they should be marked as "Not Applicable".
Do you have any other MSI-based Office instances on the machine?
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Office 2013 Home and Business with WSUS
Hi,
My company acquired 50 licences of Office 2013 Home and Business a few months ago, and I've discovered the Click-2-run technology to keep O2013 up-to-date.
This morning, I've installed a new laptop as usual, including O2013 and our config to reach our WSUS server.
What surprises me is that, one hour later, Windows Update offers me to install 43 updates, all concerning O2013.
I'm pretty sure that no O2013 H&B update should come through WSUS, especially because of click-2-run.
Do you have any information about this specific case ?
Thank you for your help.Hi,
Office 2013 C2R check the Office 365 service - http://officecdn.microsoft.com/ for new updates, not through Windows Update.
As I know that WSUS is only used to manage the distribution of updates that are released through Microsoft Update, so it should not prompt updates for your Office 2013 Home and Business installation.
Where did you get your Office installation source? Please first check if you have installed the correct version of Office, not a MSI based version.
Check if you have any other version of Office pre-installed in your OS, like a trial version or some components of other version of Office suite.
Here is a link to a list of all patches that are included in the most recent and past updates:
http://blogs.technet.com/b/office_sustained_engineering/
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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Setup Microsoft Office 2013 KMS Host on Windows Server 2008 R2
Hi all,
hope someone can help, banging my head against a brick wall here.
Followed this excellent article here -
http://blogs.technet.com/b/odsupport/archive/2013/01/03/how-to-setup-microsoft-office-2013-kms-host-on-windows-server-2008-r2.aspx#pi47623=1
Dont need to install 275817 as its already applied to the server that has the KMS install on it.
When i get to step 3 and double click the exe from the MSDL site i get the cscript window but nothing happens, the window stays blank and then closes, i never get the prompt to enter the licence key for Office 2013 KMS key.
Its a Windows server 2008 R2 install, fully patched and rebooted.
Checked the logs and can find nothing, has anyone seen this or know a fix?
Thanks in advance.Hi,
Thanks for your post.
Please refer to this MS article and try again.
Prepare and set up the Office 2013 KMS host
https://technet.microsoft.com/en-us/library/dn385356.aspx#BMK_PreparetheKMSHost
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
I have installed multiple copies of Microsoft office 2013 home and business over the last 3 months with no issues but now when I go to office.com/setup to install another copy on a different computer it comes up and ask for the product key which I enter.
then it takes me to the Microsoft account login screen, and after I log in I get buttons to install but the buttons represent previous copies I have already installed. if I download one of these copies it install but wont activate the normal way.
Is there a limit on the amount of copies that can setup under 1 account? or any help would be appreciatedHi Andrew,
As far as I know, Office Home & Business 2013 is an One-time purchase version of Office for a single PC. (More reference:
http://products.office.com/en-us/buy/compare-microsoft-office-products)
So with one license of Office Home & Business 2013, you can only install Office on one PC. How many licenses of Office Home & Business 2013 are associated with your Microsoft account?
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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