Office 2013 H&B Click to Run - First Run Wizard Keeps Popping up

I repeatedly get this popup happening. I run though all the steps in the wizard and close program. Next time I open it the wizard pops up again. I have tried uninstalling and reinstalling twice.
I tried to run the command: secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
This was mentioned in another article and nothing seems to have helped.
The computer with this issue is running Windows 7 - 64 bit with all current updates installed.
My version of office is 15.0.4535.1511
Does anyone have any other ideas?

Hi,
It would be great if you can provide the screenshot here, so that we can understand you clearly.
If you mean the First Run movie that appears when Microsoft Office 2013 applications are first launched, please take a look at this blog:
http://blogs.technet.com/b/odsupport/archive/2012/11/14/how-to-manage-the-first-run-screens-that-appear-when-microsoft-office-2013-applications-are-first-launched.aspx
Download and install the Office 2013 Administrative Template files, then enable the option of Disable First Run Movie in Local Group Policy Editor.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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  • Office 2013 BUG report: undesirable components (and various hijacks) are installed against user's will and cannot be removed

    Installing Office 2013 Pro Plus RTM x64 on a fresh Windows 8 Pro WMC system.
    Used Custom setup procedure to install only the desired software, i.e. unchecking most of the checkboxes.
    After setup, a lot of undesirable software got nevertheless installed although it was specifically UNCHECKED at setup time, e.g. "Office Themes", "Microsoft SharePoint Foundation support", "Compare Diagnostics blahblah" + a bunch of outdated truetype
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    No matter how many times we run again the "Change" setup from Windows' "Programs and Features" and uncheck these components, the setup routine does NOT uninstall them, with or without reboot etc. Basically, the Add/Remove function of the setup has NO EFFECT.
    The setup also installs (offering no choice or notice to the users) a lot of undesirable bloatware e.g. some "Office Upload Center", "Spreadsheet Compare" etc. and several tasks (Office 2013 Sync-something stuff) & services & explorer hijacks (a greyed-out
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    These unwanted apps and hijacks seemingly cannot be uninstalled, not even kept from running and reenabling itself - except if killing the tasks using the Task Manager, then deleting (!) the files from their respective folders, in addition to editing the
    registry to get rid of all this stuff. Of course the crap gets reinstalled/reenabled with any further launch of the office setup...
    Reminds me a lot of bad practices by malicious software. :|
    Office techs and engineers, PLEASE don't promise a customized setup option if it's for it to be snake oil... And don't offer a post-setup "Add/remove" or "Change" routine that has absolutely no effect whatsoever... And don't install unneeded/undesirable
    useless features as tasks and hijacks that cannot be killed or get rid of...
    Or at least please mention explicitely that you know better than users themselves, what they want and need and decide... :)
    As a sidenote, the same issues were present with Office 2010 Pro Plus SP1 - Sharepoint stuff and office themes and all that jazz was already installed even when deliberately left unchecked, and could never be uninstalled afterwards.

    Hi,
    First, I want to confirm with you that whether you install Office via MSI or Click to Run.
    Only volume-licensed versions of Click-to-Run installations can be customized using the Click-to-Run Admin Tool. Retail versions of Click-to-Run, however, do not support the use of the Admin
    Tool or provide any user interface based customizations to the product. These versions, for example, do not allow the user to choose what applications or features to not install or even the location of the installation files. 
    If you used MSI installation, then check to see the steps in the link below:
    http://office.microsoft.com/en-us/excel-help/install-or-remove-individual-office-programs-and-components-HA010354261.aspx
    Note: We can’t remove Office programs individually after the suite has been installed. You must uninstall Office completely, and then reinstall it using a custom installation.
    Also, here’s a link about Office Customization Tool changes in Office 2010, the
    Office Customization Tool is part of the Setup program and is the primary tool that administrators use to customize an Office 2010 client installation:
    http://blogs.technet.com/b/office_resource_kit/archive/2010/01/05/office-customization-tool-changes-in-office-2010.aspx
    Jaynet Zhang
    TechNet Community Support
    A new Office has arrived, try it now.
    A beautiful Start. It begins here. Windows 8 and Windows RT.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

  • Office 2013 VL and app-v 5 SP2 on RDS server - package add fails with script error

    We have used the MS Office Depolyment Tool for click-to-run to download the latest Office 365 version, and flatten it into an app-v 5 package - not a problem.
    When we try to add the package to our client machine (Server 2008R2 running the app-v 5 SP2 client software), it fails with an message that a script has failed and not returned a 0 code.  We have not added any scripting to this automatically created
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    App-v client has scripting enabled.
    The powershell command line we are using is:
    PS C:\windows\system32> Set-ExecutionPolicy Unrestricted
    PS C:\windows\system32> Add-AppvClientPackage -path file://hostname/app-v/o365-noaccess/ProPlusVolume_en-us_zh-cn_x86.appv -DynamicDeploymentConfiguration \
    \hostname\app-v\O365-NoAccess\ProPlusVolume_en-us_zh-cn_x86_DeploymentConfig.xml
    with a result of:
    Add-AppvClientPackage : Embedded Script process exited with an error code indicating failure (return code other than 0). Please ensure that Embedded
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    Operation attempted: Configure AppV Package.
    AppV Error Code: 100000000C.
    Please consult AppV Client Event Log for more details.
    At line:1 char:1
    + Add-AppvClientPackage -path
    file://hostname/app-v/o365-noaccess/ProPlusVolum ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~
        + CategoryInfo          : InvalidResult: (:) [Add-AppvClientPackage], ClientException
        + FullyQualifiedErrorId : ConfigurePackageError,Microsoft.AppV.AppvClientPowerShell.AddAppvPackage
    and these are the error messages we see in the debug app-v client logs:
    Script Launcher successfully waited for script with command line: '"C:\ProgramData\App-V\D24C3BDD-8FAD-44D3-998C-933F8F053682\CD9725CE-4503-4932-863B-4FCDA3F9551D\Root\..\Scripts\Integrator.exe" /I /Msi /License /AppV PackageGUID=D24C3BDD-8FAD-44d3-998C-933F8F053682
    PackageRoot="C:\ProgramData\App-V\D24C3BDD-8FAD-44D3-998C-933F8F053682\CD9725CE-4503-4932-863B-4FCDA3F9551D\Root" MsiName=SPPRedist.msi,SPPRedist64.msi PidKey=xxxxx-xxxxx-xxxxx-xxxxx-xxxxx,xxxxx-xxxxx-xxxxx-xxxxx-xxxxx,xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
    PRIDName=ProPlusVolume'.
    and...
    Package {d24c3bdd-8fad-44d3-998c-933f8f053682} version {cd9725ce-4503-4932-863b-4fcda3f9551d} failed configuration in folder 'C:\ProgramData\App-V\D24C3BDD-8FAD-44D3-998C-933F8F053682\CD9725CE-4503-4932-863B-4FCDA3F9551D' with error 0x79100E10-0xC.
    and...
    machine script for event AddPackage with command line: '"C:\ProgramData\App-V\D24C3BDD-8FAD-44D3-998C-933F8F053682\CD9725CE-4503-4932-863B-4FCDA3F9551D\Root\..\Scripts\Integrator.exe"'
    exited with failure error code: The extended attributes are inconsistent.. Because Rollback is set to true in the script definition, the current AppV Client operation was rolled back.
    We believe this last error message is the kicker, but can't debug any further.

    Just to validate the problem, I started again.
    I have just downloaded the latest ODT from MS, and then downloaded the latest Office 2013 packaged - volume license.  Then created the app-v package - all went perfectly, no error messages.  Uploaded the package to the app-v 5 server and published
    it.  I have made NO changes to any of the files.
    I have just built a brand new Windows Server 2008R2 Datacentre VM, patched it to the hilt, and installed the RDS role, powershell 3 and appv 5.0 SP2 client for RDS.
    I then use powershell as above:
              scripting unrestricted
              app v client scripting enabled
             app v server added
              global and user update enabled
             add-appvclient package  "url of office package.appv"
                 and received exactly the same error message.  
    It is not complaining that scripting is not allowed, it is complaining that the script is invalid.
    Help!!!!

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