Office 2013 H&S in windows 10

I have preinstalled Office 2013 H & S version in my acer aspire switch 10 and here's my question: will I be able to run it after windows 10 update ? I know that office 2016 will bo for free for 10'1 but I can't wait till autumn.

I'm not sure I understand you: if I update it with this "get windows 10" option,office will be still on my laptop,right?

Similar Messages

Setup Microsoft Office 2013 KMS Host on Windows Server 2008 R2

Hi all,
hope someone can help, banging my head against a brick wall here.
Followed this excellent article here -
http://blogs.technet.com/b/odsupport/archive/2013/01/03/how-to-setup-microsoft-office-2013-kms-host-on-windows-server-2008-r2.aspx#pi47623=1
Dont need to install 275817 as its already applied to the server that has the KMS install on it.
When i get to step 3 and double click the exe from the MSDL site i get the cscript window but nothing happens, the window stays blank and then closes, i never get the prompt to enter the licence key for Office 2013 KMS key.
Its a Windows server 2008 R2 install, fully patched and rebooted.
Checked the logs and can find nothing, has anyone seen this or know a fix?
Thanks in advance.

Hi,
Thanks for your post.
Please refer to this MS article and try again.
Prepare and set up the Office 2013 KMS host
https://technet.microsoft.com/en-us/library/dn385356.aspx#BMK_PreparetheKMSHost
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Office 2013 fails to activate from KMS host when Office 2013 is installed on windows 8.1 and the KMS is hosted on server 2008 r2

Any attempt to activate Office 2013 installed on a windows 8.1 computer fails with a "licence key is invalid" message when the KMS is installed on a server running windows 2008 R2. I've installed KB2885698 and VAMT 3.1 but this has made no difference.
Office 2013 installed on earlier windows versions activates fine.
Help!

Yes to both your questions. It works fine for 2013 on 2008R2 RDP or windows 7 clients just fails for Office 2013 on 8.1
cscript slmgr.vbs /dlv all gives:
Name: Office 15, OfficeStandardVL_KMS_Client edition
Description: Office 15, VOLUME_KMSCLIENT channel
Activation ID: b13afb38-cd79-4ae5-9f7f-eed058d750ca
Application ID: 0ff1ce15-a989-479d-af46-f275c6370663
Extended PID: 06401-02179-000-000003-03-2057-9600.0000-1622014
Product Key Channel: Volume:GVLK
Installation ID: 193642040083969886643530072138413824685925636973063584722160886
Partial Product Key: 92CD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining App rearm count: 3
Remaining SKU rearm count: 3
Trusted time: 18/07/2014 08:38:07
Configured Activation Type: All
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
ok, other than the status/reason, this looks kind of ok at the KMSclient end of things.
Check that this KMSclient is contacting the correct/expected KMShost. (do you have more than one KMShost??)
Check at the KMShost that this KMSclient is contacting it, and, look for the correlating events on the KMShost, to see what the KMShost thought about the activation request.
For tips on understanding the events for SPPsvc / SLSsvc:
http://technet.microsoft.com/en-us/library/ee939272.aspx
http://technet.microsoft.com/en-us/library/cc303695.aspx#_KMS_Events_Logged
Don
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Office 2013 Installation stuck on Windows 8.1 ESXi virtual machine

When I try to install Office 2013 32 Bit - on a Windows 8.1 64 Bit Virtual Machine that is hosted on ESXi Host server .....it stucked installing it for hours and hours without finishing ....... I tried to install locally on a mounted ISO image with the same
result !!
It happens on many machines not a specific one !
Does any one know what can be a reason for that ?!
Hossam Wael Elmosallamy (IT Support Engineer-ECC Solutions) MCSE - CCNA [email protected] Mobile:(011)-49464671 www.eccsolutions.net "Experience Reliability&quot

Hi,
At which specific percentage will the setup hang? Vuk is right above, but it's really hard to say what's the cause of your case.
Please first take a look at this KB article and see if it is helpful for you:
Microsoft Office 2013 or Office 365 hangs during setup
I would suggest you go and check the setup log files to troubleshoot the issue, which is the best way to narrow down the issue I think.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 + Terminal Server Environment + Windows Server 2012 R2

- Problems with Office 2013 (excel & Word) when use Roaming Profile (By Citrix) and folder redirection.
Environment:
2 x Windows Server 2012 R2 with Terminal Services installed and Office 2013 Professional Plus. Also this server are memeber of environment of Citrix XenDesktop 7.1
Problem:
In two servers I have installed Office 2013 Proffesional Plus and I have try to access to excel by Citrix.
When I open excel with roaming profile (by citrix) activated, when I began to write I get a pop-up with the message:
"Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space"
And when I try to save the document I get the same message, and excel "crash" and closed.
If I stop the roaming profile service. All works properly.
The tests that I had made were:
- Change DCOM config with correct permission.
- Repair Office 2013 Installation.
- Disable Protected Mode.
Anybody could help me???
Thanks in advance !!!

Just searched a littler bit on this, below links might be helpful:
http://howtoconfig.org/windows/excel-not-enough-available-memory-or-disk-space-available/
http://social.technet.microsoft.com/Forums/office/en-US/2c753037-4600-4a4f-abd7-d228e2f20a38/2146827284microsoft-excel-cannot-open-or-save-any-more-documents-because-there-is-not-enough?forum=officesetupdeployprevious
http://kb.jetreports.com/article/AA-00914/0/Microsoft-Excel-cannot-open-or-save-any-more-documents.html
Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders and modify the key Cache with a valid path (ie: C:\Windows\Temp ).
Hope this helps.

Office 2013 Apps and "Phantom" Windows in Taskbar

After uninstalling Office 2010 and installing Office 2013, all of the Office applications are showing multiple windows in the taskbar for opened context menus in the app. I thought it had something to do w/ Visual C++ runtime conflicts having 2008
and 2010 installed, so I uninstalled everything but C++ 2010 Redistributable to no avail.
Windows 7
Office 2013 RTM

Hi,
Try the following steps to check:
Kill the explorer.exe
Rename this registry key to remove the registry values that store the pinned icon references.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Taskband
Rename this folder that stores the cached shortcuts for pinned items (otherwise repinning will result in shorcuts with names like "Outlook (2)"):
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
Restart explorer.exe and there should be nothing pinned.
If you have any feedback on our support, please click
here
Jaynet Zhang
TechNet Community Support

Microsoft Office 2013 Not Compatible with Windows 8.1??

I have a customer that I recently installed Office 2013 onto their brand new Asus Q550. The entire setup went very well but after 2 hours of use with Outlook, the service just stopped. Curiously I went to Word, same thing! Anyone else having this problem
on their 8.1 device? If so.. Whats the fix???

Hello,
I have been with Microsoft tech support and connected remotely with our machine. After 2 hours of trying, she finally gave up and asked me if I am already an Assured
member? This way they can help me thoroughly with my problem. I have to pay an amout, so they can help me fix it? I just told her that I will just have to fix it myself.
These computers are brand new and we bought 5 licenses of Office 2013. It only happened when I updated from Windows 8 to 8.1. It was working fine with Windows 8, but
when I updated the machines to 8.1 it stopped all our MS Office 2013 to work.
After a thorough research I was able to fix the problem with all our machines. This
problem has been seen to be caused by certain versions of the third-party DisplayLink User Mode Driver (dlumd32.dll), specifically versions of the dlumd32.dll file lower than 8.7.x.
You need to download and install the latest Display Link Software at http://www.displaylink.com/support/downloads.php

Can't open mail "icon" in control panel office 2013 windows 8.1 (fully patched)

I can't open mail "icon" in control panel office 2013 Home and business & windows 8.1 (fully patched), nothing happens just a short slowdown then this error.
Have **replicated** the error on **three different PC's** including 2 x fresh install VM's using 2 x different install CD's
I have also deleted the mail profile and try again and try to repair office. Have also tried Try to run the command "Control mlcfg32.cpl" and "Control
mlcfg64.cpl" this does nothing
win 8.1 64bit office 32 bit (have tried both 32 and 64)
This is the event log error
Faulting application name: rundll32.exe, version: 6.3.9600.16384, time stamp: 0x52158827
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3e015
Exception code: 0xc06d007e
Fault offset: 0x00012eec
Faulting process id: 0xc6c
Faulting application start time: 0x01cf3de09eb3ddf7
Faulting application path: C:\Windows\SysWOW64\rundll32.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: e0176a9d-a9d3-11e3-8250-00155d003a04
Faulting package full name:
Faulting package-relative application ID:
Thanks in advance

Hi,
I check this issue in my environment, but cannot repro this issue.
Please check the following path to click the right cpl file:
C:\Program Files (x86)\Microsoft Office\Office15\MLCFG32.CPL
If that works, you need check this registry path to see if it points a right path to the .cpl file:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Control Panel\Cpls
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support

Office 2013: Windows host process (Rundll32) has stopped working

Hi,
I have problems with adding additional e-mail address to my Outlook. When I open the Mail Control Panel Item, go to my Exchange Profile and add a new e-mail address I get a popup indicating that the Windows host process (Rundll32) has stopped working.
The only way of adding extra e-mail addresses is to remove my entire Outlook Profile. In the initial wizard I can add all Exchange mailboxes that I need (I have 3). After I've configured my Outlook profile I always receive the Rundll32 error. When I try
to create a second Outlook profile I still get the same error.
I've tried the following:
- Repair OST file
- Repair Office -> Control Panel and Online Repair
- Reinstall Office
- Reinstall my entire PC
It doesn't matter which e-mail address I add in the initial Outlook configuration wizard. I always receive the error when I try to add a new mailbox, even when I add a mailbox that does not exist (e.g. [email protected]).
Even after reinstalling my PC I still get the same error. I'm using Windows 8.1 (x64) and Office 2013 (32-bit) on a Lenovo W540. None of my colleagues have this issue. It's a domain joined PC and we are not using Roaming Profiles.
For troubleshooting I also created a local account on my laptop but I get the same issues with this account.

Hi,
I'm also using Office 2013 32-bit and Windows 8.1 64-bit on my computer but doesn't get this issue. As you mentioned you reinstalled your PC, the first thing I suggest is to make sure your Windows and Office have been up to date.
The second thing is to make sure you are using the system with an administrator account, this ensures you the enough permission.
There is a possibility that some 3rd-party programs are interfering with "Mail", we can try to perform a clean boot to determine whether background programs are interfering with this:
1.Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click
Search.
2.Type msconfig in the search box, and then tap or click
msconfig.
3.On the Services tab of the System Configuration
dialog box, tap or click to select the Hide all Microsoft services
check box, and then tap or click Disable all.
4.On the Startup tab of the System Configuration
dialog box, tap or click Open Task Manager.
5.On the Startup tab in Task Manager, for each startup item, select the item and then click
Disable.
6.Close Task Manager.
7.On the Startup tab of the System Configuration
dialog box, tap or click OK, and then restart the computer.
If in clean boot the issue doesn't exist, the issue was probably caused by the 3rd-party programs. For further information to troubleshoot, you can refer to this kb below:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Windows 8.1 - Office 2013 - Visual FoxPro - excel data connection problems

Hi i have an excel document with existing data links to a foxpro database. these links worked on windows 8 with office 2013 but since getting windows 8.1 the links no longer work.
After much searching i have found i need to installed VFPOLEDBSetup.msi
This does not fix the issue. The ODBC Data sources located Control Panel\All Control Panel Items\Administrative Tools still have no reference to FoxPro and within excel if i select from other sources and the other/advanced i can see the Microsoft OLE DB
provider for visual fox pro but it crashes excel.
in Windows 8 ODBC Data sources located Control Panel\All Control Panel Items\Administrative Tools i have listed two items Visual FoxPro Database and Visual FoxPro Tables but both these are missing in Windows 8.1.
What do i need to do to correct other than not to use Windows 8.1
Many Thanks

Hello,
Thank you for your question.
I am trying to involve someone familiar with this topic to further look at this issue.
Thanks,
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

Office 2013 windows 'pop-under' when run as remote apps on Server 2008R2 from Windows 7 clients

We have an environment with Windows 7 clients running Office 2013 via RDS on Windows Server 2008R2.
When users double click emails from Outlook, they 'pop-under', forcing the user to relocate the window which has fallen behind the application's primary window, leaving behind a slight redraw of what is supposed to be the pop-up window. Users also experience
difficulty opening application menu/help items and any other dialogue boxes in any/all of the other Office 2013 apps we've deployed via RDS.
This issue persists only on Win7 PCs (WinXP does not exhibit this behaviour). The RDP clients range from 6.2.92 to 6.1.7601
We have applied the hot-fixes applicable to all of the following KB articles:
- KB983533 (failed / update not applicable)
- KB2384602 (failed / update not applicable)
- KB2614136 (failed / update not applicable)
- KB2580346 (Installed successfully, but issue unresolved)
- KB2522762 (Installed successfully, but issue unresolved)
- KB2538047 (Installed successfully, but issue unresolved)
- KB2604066 (Installed successfully, but issue unresolved)
- KB2705427 (Installed successfully, but issue unresolved)
- KB2682814 (Installed successfully, but issue unresolved)

Hi,
Please give the new Remote Desktop Client 8.1 for Windows 7 a try when it is re-released (it was removed temporarily due to an issue with smart cards). It has fixes related to z-order issues, which
may correct the problem you are seeing.
Update for RemoteApp and Desktop Connections features is available for Windows
http://support.microsoft.com/KB/2830477
Thanks.
-TP

Am i the only one that see's serious bugs with Windows Search index on Windows 8.1 and Office 2013?

So i originally had Windows 8 and Office 2013 installed. I noticed that alot of my emails in Outlook 2013 as well as contacts werent being indexed. I waited for windows 8.1 and did an upgrade hoping the 8.1 would fix the issue. It didn't.
So i formatted my hard drive, installed fresh windows 8.1, and office 2013, and let it Windows Index run. I see 2 things happening.
A.) The indexer never completes
B.) the indexer takes up 40% cpu usage.
I tried rebuilding, creating index from new location, nothing seemed to work. I decided to prevent the indexer from searching Office apps (outlook and onenote) and low and behold it completes indexing.
I decided to try and format again and see if there was some bug causing the issue. So this week I formatted once agian, loaded Windows 8.1, installed updates, and loaded office 2013. Once again, my indexer
is stuck around 70k items and my processor usage on Searchindexer.exe is around 30-40%.
Is this a known bug with 8.1 and office?
Brad Nelson MCSE/DCSE/A+/Network+/WCSP

Hi,
I test in my environment, and Windows would finish the index, the CPU usage keeps in 29%, which my RAM is 8G.
Can you tell us how you let the Windows Index run?
Alex Zhao
TechNet Community Support

Setting Office 2013 on Windows 8x in Pre-Production Mode

Hello
We are in the process of evaluating ADRMS for protecting documents. Currently, I have ADRMS running on a Windows Server 2012 x64. I have 2 other machines which talk to this - one with Office 2013 installed on a windows 8.1 set in production mode and another
similar machine having a custom program based on ADRMS SDK 2.1 APIs.
How can I set the server running ADRMS as well as Office 2013 in pre-production mode? If there are any documents on this, can this be shared or pointed to please
Thanks
SN

Hello,
Does anyone know how to do this or is this done differently?
This is what I want to test to start with - I have a document (docx) and I have protected it using ADRMS SDK2.1 based custom client application. I want to test this protected document by opening using Office 2013 and see if the permissions I set are working.
The custom application is installed on a machine (8.1, set to pre-prod by setting MSIPC & uDRM \Hierarchy to 1) connecting to a server (Win 2012, set in pre-prod by setting DRMS\Hierarchy to 1) with both ADRMS & ADDS installed in it. For some
reason the client works even with uDRM/Hierarchy set to 0, so not sure what is the relevance of uDRM.
I have the Office 2013 installed on a Windows 8.1 different from the above 2 machines and connected to the above domain. But I am unable to open the document protected by the custom RMS app. In fact, when I try to protect a document created using Word 2013
on this machine it says "The system cannot find the file specified"
00000001 0.00000000
[23512] /-----------------------------------------------------------------------
00000002 0.00000000
[23512] Public API called: IpcFreeMemory
00000003 0.00000000
[23512] pb: 0000005F3D432070
00000004 3.09854221
[23512] /-----------------------------------------------------------------------
00000005 3.09854221
[23512] Public API called: IpcpBootstrapUser
00000006 3.09854221
[23512] pConnectionInfo: NULL
00000007 3.09854221
[23512] pUser: PCIPC_USER
00000008 3.09854221
[23512] -->dwType: 1
00000009 3.09854221
[23512] -->wszID: [email protected]
00000010 3.09854221
[23512] pToken: PCIPCP_TOKEN
00000011 3.09854221
[23512] -->dwType: 2
00000012 3.09854221
[23512] -->pcvTokenData: NULL
00000013 3.09854221
[23512] -->cbTokenData: 0x00000000
00000014 3.09854221
[23512] pContext: PCIPC_PROMPT_CTX
00000015 3.09854221
[23512] -->cbSize: 40
00000016 3.09854221
[23512] -->hwndParent: NULL
00000017 3.09854221
[23512] -->dwFlags: 0x00000000
00000018 3.09854221
[23512] -->hCancelEvent: 0000000000000558
00000019 3.09854221
[23512] -->pcCredential:
00000020 3.09854221
[23512] NULL
00000021 3.09854221
[23512] pvReserved: NULL
00000022 3.09866428
[23512] [msipc]:Disabled SSPI auth for RMSO
00000023 3.09868693
[23512] [msipc]:IpcTokenCache::GetCachedToken Creating a new IIpcToken
00000024 3.09872818
[23512] [msipc]:+LoggedOnUserToken Created
00000025 3.09875011
[23512] [msipp]:+ippGetUser
00000026 3.09876585
[23512] [msipp]:+ippGetUserForUserInfo
00000027 3.09879208
[23512] [msipp]:+IPPUserIdentity::InitializeIdentityForUserInfo entered
00000028 3.09882998
[23512] [msipp]:+IPPLicenseStore::GetMachineCert
00000029 3.09911990
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(2222)
00000030 3.09911990
[23512] HRESULT = 0x8004f00d
00000031 3.09914303
[23512] [msipc]:+ippActivateMachine
00000032 3.09933877
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(708)
00000033 3.09933877
[23512] HRESULT = 0x8004f00d
00000034 3.09944534
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(763)
00000035 3.09944534
[23512] HRESULT = 0x8004f00d
00000036 3.09955812
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(708)
00000037 3.09955812
[23512] HRESULT = 0x8004f00d
00000038 3.09959126
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(763)
00000039 3.09959126
[23512] HRESULT = 0x8004f00d
00000040 3.09977841
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(708)
00000041 3.09977841
[23512] HRESULT = 0x8004f00d
00000042 3.09981275
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(763)
00000043 3.09981275
[23512] HRESULT = 0x8004f00d
00000044 3.09994483
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(708)
00000045 3.09994483
[23512] HRESULT = 0x8004f00d
00000046 3.09997869
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(763)
00000047 3.09997869
[23512] HRESULT = 0x8004f00d
00000048 3.10005188
[23512] Exception at d:\bt\2274\private\client\source\port\windows\ipcossecuritygeneral.cpp(90): hr = CDRMtoSP::CreateMachineCerts()
00000049 3.10005188
[23512] HRESULT = 0x80070002
00000050 3.10007334
[23512] [msipc]:Error encountered while activating the machine, hr = 0x80070002
00000051 3.10011625
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\core\ippmsdrmwrapper.cpp(650)
00000052 3.10011625
[23512] HRESULT = 0x80070002
00000053 3.10017371
[23512] [msipp]:-ippGetUser HR=80070002
00000054 3.10020924
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\framework\win7\win7ippuser.cpp(92): ippGetUser(IPP_GU_CONNECTION_INFO, pConnectionInfo, dwFlags, ipcContext, m_pUser)
00000055 3.10020924
[23512] HRESULT = 0x80070002
00000056 3.10022879
[23512] Error HRESULT 0x80070002 mapped to 0x80070002
00000057 3.10026145
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\api\ippapi.cpp(2525): IppGetUser( IPP_GU_CONNECTION_INFO, &pUserFromConnInfo, pUserFromConnInfo.wszID ? dwFlags : (dwFlags | IPP_GU_NEW), pIpcContext, &hUser)
00000058 3.10026145
[23512] HRESULT = 0x80070002
00000059 3.10028005
[23512] Error HRESULT 0x80070002 mapped to 0x80070002
00000060 3.10030127
[23512] Public API IpcpBootstrapUser exited with return code 0x80070002
00000061 3.10030127
[23512] \-----------------------------------------------------------------------
00000062 3.10036349
[23512] /-----------------------------------------------------------------------
00000063 3.10036349
[23512] Public API called: IpcGetTemplateIssuerList
00000064 3.10036349
[23512] pConnectionInfo: NULL
00000065 3.10036349
[23512] dwFlags: 0x00000000
00000066 3.10036349
[23512] pContext: PCIPC_PROMPT_CTX
00000067 3.10036349
[23512] -->cbSize: 40
00000068 3.10036349
[23512] -->hwndParent: NULL
00000069 3.10036349
[23512] -->dwFlags: 0x00000003
00000070 3.10036349
[23512] -->hCancelEvent: 0000000000000558
00000071 3.10036349
[23512] -->pcCredential:
00000072 3.10036349
[23512] NULL
00000073 3.10036349
[23512] pvReserved: NULL
00000074 3.10039186
[23512] [msipp]:+ippGetUser
00000075 3.10040927
[23512] [msipp]:+ippGetUserForUserInfo
00000076 3.10043311
[23512] [msipp]:+IPPUserIdentity::InitializeIdentityForUserInfo entered
00000077 3.10046244
[23512] [msipp]:+IPPLicenseStore::GetMachineCert
00000078 3.10075140
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(2222)
00000079 3.10075140
[23512] HRESULT = 0x8004f00d
00000080 3.10077405
[23512] [msipc]:+ippActivateMachine
00000081 3.10079026
[23512] [msipc]:ippActivateMachine Skipping Machine activation because of Offline mode
00000082 3.10082817
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\core\ippmsdrmwrapper.cpp(621)
00000083 3.10082817
[23512] HRESULT = 0x8004020d
00000084 3.10084748
[23512] [msipp]:-ippGetUser HR=8004020d
00000085 3.10087729
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\framework\win7\win7ippuser.cpp(92): ippGetUser(IPP_GU_CONNECTION_INFO, pConnectionInfo, dwFlags, ipcContext, m_pUser)
00000086 3.10087729
[23512] HRESULT = 0x8004020d
00000087 3.10089636
[23512] Error HRESULT 0x8004020d mapped to 0x8004020d
00000088 3.10091305
[23512] [msipc]:+IpcGetTemplateIssuerList IppGetUser Failed hr = 0x8004020d
00000089 3.10093284
[23512] [msipp]:+IPPLicenseStore::GetCLCWithRAC
00000090 3.10112619
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\msdrm\clientsdk\store\drmstore.cpp(2222)
00000091 3.10112619
[23512] HRESULT = 0x8004f00d
00000092 3.10114932
[23512] [msdrm]:-CDRMStore::GetLicense type=3 hr=8004f00d
00000093 3.10118246
[23512] Exception at d:\bt\2274\private\client\source\adrms\native\protection\core\ipplicensestore.cpp(399): m_cdrmStore->GetLicense( DRM_LICENSE_TYPE_CLC, pwszSearchPattern, uSearchPatternCount, fDefaultForUser, puCount, prgwszLicense, prgwszRACs)
00000094 3.10118246
[23512] HRESULT = 0x8004f00d
00000095 3.10121131
[23512] Public API IpcGetTemplateIssuerList exited with return code 0x8004020D
00000096 3.10121131
[23512] \-----------------------------------------------------------------------
00000097 3.10124445
[23512] /-----------------------------------------------------------------------
00000098 3.10124445
[23512] Public API called: IpcFreeMemory
00000099 3.10124445
[23512] pb: 0000005F3F8B0DB0
00000100 3.10132265
[23512] /-----------------------------------------------------------------------
00000101 3.10132265
[23512] Public API called: IpcGetErrorMessageText
00000102 3.10132265
[23512] hrError: 0x80070002
00000103 3.10132265
[23512] dwLanguageId: 1033
00000104 3.10215545
[23512] Public API IpcGetErrorMessageText exited with return code 0x00000000
00000105 3.10215545
[23512] \-----------------------------------------------------------------------
00000106 4.53870678
[23512] /-----------------------------------------------------------------------
00000107 4.53870678
[23512] Public API called: IpcFreeMemory
00000108 4.53870678
[23512] pb: 0000005F3D4324F0
00000109 109.36756897
[24016] SHIMVIEW: ShimInfo(Complete)
00000110 118.99750519
[24088] SHIMVIEW: ShimInfo(Complete)
Any help will be much appreciated
Thanks
SN

Office 2013 and Windows 7 Starter Edition

Can you tell me if Office 2013 purchase via a HUP licence will work on a minibook with Windows 7 Starter Edition installed?

Hi,
Office 2013 is supported on Windows 7 Starter Edition, for more information about the System requirements for Office 2013, please refer to this article below:
http://technet.microsoft.com/en-us/library/ee624351(v=office.15).aspx
Regards,
Melon Chen
TechNet Community Support

Office 2013: where the heck are the security updates hiding?

I built a deployment for Office 2013 yesterday. The source files were downloaded from Microsoft, with SP1 integrated. This is *not* a "Click to Run" deployment. I used the Office Customization Tool to make a few changes (we're
not using OneDrive, so that piece isn't getting installed. I disabled the "First Run" and Customer Experience stuff, and disabled RSS Feeds and SharePoint integration. And I put in our volume license key. Overall it's a pretty vanilla
build.)
I wanted to include all available security updates since SP1 has been released, and stick them into the "Updates" folder of my deployment. So after I installed Office 2013 x64 on my Windows 7 x64 system (the base package that I built installs
just fine), I went to Windows Update to see what was available. There is nothing there. I rebooted, and tried again. Still nothing. If I go into one of the Office 2013 apps, and go to File -> Account, I do *not* have any "Update"
buttons or options.
If I go to Windows Update in my Control Panel, and click "Change Settings", I have two things checked. "Give me recommended updates the same way I receive important updates", and "Allow all users to install updates on this
computer." There are no other options to look for alternative Microsoft products, or at least no options that I can find. This is Windows 7 x64 SP1, fully patched.
I know that there have been security updates released for Office 2013 since SP1 came out in February 2014. I manually downloaded a security patch for Lync 2013, and installed that MSP onto this test system with no
issues. So there are applicable security updates out there. So why in the world can't I find the updates through the normal mechanisms? Ideally, we'd want for end users to be able to install security updates manually in an
emergency, but either I'm missing something, or that is not possible in Office 2013. Hopefully distributing Office 2013 updates through SCCM will work, but from what I'm seeing so far, I'm not sure the machines will be "detected" as having
Office 2013, because right now it can't even scan itself against Windows Update for that product.
Thanks for any input...I'm quite baffled at how the update routine is supposed to be functioning in Office 2013. I think the missing link is why I can't choose to search for "other" Microsoft products from the Windows Update panel.
The option/checkbox is totally gone.

Hi,
By default Windows Update only updates Windows itself. To get updates for Office and for any other Microsoft products as well, you will need to upgrade your Windows Update to Microsoft Update.
On Windows Update panel, click "Find out more" link to install Microsoft Update.
Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support

Office 2013 H&S in windows 10

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