Office 2013 installation issues
I had an Office 365 subscription on my computer and then i got a license for office 2013 standard (volume licensing) for work purposes though still using the same laptop.
I have uninstalled the 365 but i am not able to install either the 64 or 32 bit version of the software on my 64bit machine.
I have tried all the Fixits to no avail.
Can someone pls help with this?
Hi,
Would you please detail "i am not able to install either the 64 or 32 bit version of the software on my 64bit machine" a little bit? What's the symptom?
If there's any error message please let me know.
You can try installing in Clean Boot Mode, this determines if this is background programs related:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support
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Lenovo G560 and Office 2013 installation problems.
I recently acquired a copy of Office 2013 and I upgraded my office 2010 to 2013. However, I get a response that some office packages could not open because set up could not find or validate an installition file. Please try reinstalling office from the installation source, or if you installed from a downloaded package, please redownload and reinstall. I have tried severally to reinstall but still facing the same problem. The only Office 15 package that work is Powerpoint. Im running Office on a Lenovo G560 core i3 processer, 3GB RAM and 320 HDD. The Office 15 package is OFFICE 2013 VL. Please help. I am desperate. Please help.
hi onyanchaerick,
If the above procedure doesn't work, you can also try to:
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Office 2013 Installer - Fails with No Errors
Hello,
I ran into issues on two different Windows 8 (64-bit) machines today, both with Office 2013 Pro Plus (32-bit) installed. I could not get the installer to come up to add a module (or make any other changes).
On one of the PCs, I tried running the Fixit to remove Office, since the option of the "Online Repair" was not accessible, (installer would not start). Fixit removed Office, but after a reboot, it still would not run the office installer, even
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2013/08/12 13:51:14:263::[2848] PERF: TickCount=1295931 Name=OBootStrapper::Run Description=Begin function
2013/08/12 13:51:14:264::[2848] Operating System version: 6.2.9200 . Platform ID: 2
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Any thoughts?Hi
Let’s follow these steps:
Make sure you have end the tasks of setup.exe and integratedoffice.exe.
1. Press the Ctrl + Alt+ Delete key -> Click on Task Manager to open.
2. Under Processes tab -> Select setup.exe -> Click on End Process.
3. Under Processes tab -> Select integratedoffice.exe -> Click on End Process.
Restart the computer in Clean Boot and install Office 2013. Follow the steps:
http://support.microsoft.com/kb/929135
Note: After you have finished troubleshooting in clean boot, ensure you restart the computer in normal mode.
In addition, you can also refer to the following link to try more methods:
http://support.microsoft.com/kb/2822317/en-us
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I see by your post since upgrading to Office 2013, you can no longer print. I would be happy to help you, but I will need some more information.
Try turning off the Smart Install from the CD: On the Windows computer, go to start, computer, right click the CD for the
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What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
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If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
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Please first take a look at this KB article and see if it is helpful for you:
Microsoft Office 2013 or Office 365 hangs during setup
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http://technet.microsoft.com/en-us/library/jj219436.aspx
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Exchange server 2013 Installation issue
Dear Experts,
Thanks in advance...
I am not able to Install Exchange server 2013. I have tried my best to Install but not success. Please find my system configuration.
Dell Laptop Intel I5 1.7 GHZ
RAM -8GB
Vmware workstation 9.
Steps I followed
Created a VM inside Vmware and Installed windows 2012 Std. Edition
Memory assigned to VM is 1 GB
All prerequisites completed and tried to Install Exchange server 2013 SP1
During installation it asked me to select the role to Install and I selected Mailbox server role and CAS
Exchange setup process started at 3 P.M till 9 P.M setup was not finished finally setup process halt and I got the error setup could not completed .
Please find the logs for your reference.............
04/13/2015 08:41:02.0303] [0] **********************************************
[04/13/2015 08:41:02.0303] [0] Starting Microsoft Exchange Server 2013 Service Pack 1 Setup
[04/13/2015 08:41:02.0303] [0] **********************************************
[04/13/2015 08:41:02.0303] [0] Local time zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi.
[04/13/2015 08:41:02.0303] [0] Operating system version: Microsoft Windows NT 6.2.9200.0.
[04/13/2015 08:41:02.0328] [0] Setup version: 15.0.847.32.
[04/13/2015 08:41:02.0328] [0] Logged on user: WIN-4D2C2JMF5R1\Administrator.
[04/13/2015 08:41:02.0336] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[04/13/2015 08:41:02.0368] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[04/13/2015 08:41:02.0600] [0] Command Line Parameter Name='sourcedir', Value='C:\Softwares\Exch-13'.
[04/13/2015 08:41:02.0615] [0] Command Line Parameter Name='mode', Value='Install'.
[04/13/2015 08:41:02.0632] [0] RuntimeAssembly was started with the following command: '/sourcedir:C:\Softwares\Exch-13 /mode:Install'.
[04/13/2015 08:41:02.0632] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[04/13/2015 08:41:05.0504] [0] Finished loading screen CheckForUpdatesPage.
[04/13/2015 08:41:13.0567] [0] Starting file's copying...
[04/13/2015 08:41:13.0599] [0] Setup copy files from 'C:\Softwares\Exch-13\Setup\ServerRoles\Common' to 'C:\Windows\Temp\ExchangeSetup'
[04/13/2015 08:41:13.0794] [0] Finished loading screen CopyFilesPage.
[04/13/2015 08:41:15.0033] [0] Disk space required: 1826493368 bytes.
[04/13/2015 08:41:15.0033] [0] Disk space available: 46620041216 bytes.
[04/13/2015 08:42:55.0484] [0] Finished loading screen InitializingSetupPage.
[04/13/2015 08:42:55.0484] [0] File's copying finished.
[04/13/2015 08:43:13.0922] [0] Setup is choosing the domain controller to use
[04/13/2015 08:43:28.0885] [0] Setup is choosing a local domain controller...
[04/13/2015 08:43:32.0221] [0] [ERROR] Setup encountered a problem while validating the state of Active Directory: Active Directory server
is not available. Error message: Active directory response: The LDAP server is unavailable.
See the Exchange setup log for more information on this error.
[04/13/2015 08:43:32.0335] [0] [ERROR] Active Directory server
is not available. Error message: Active directory response: The LDAP server is unavailable.
[04/13/2015 08:43:32.0366] [0] [ERROR] The LDAP server is unavailable.
[04/13/2015 08:43:32.0366] [0] Setup will use the domain controller ''.
[04/13/2015 08:43:32.0366] [0] Setup will use the global catalog ''.
[04/13/2015 08:43:32.0596] [0] No Exchange configuration container was found for the organization. Message: 'Active Directory server
is not available. Error message: Active directory response: The LDAP server is unavailable.'.
[04/13/2015 08:43:32.0707] [0] The following roles have been unpacked:
[04/13/2015 08:43:32.0721] [0] The following datacenter roles are unpacked:
[04/13/2015 08:43:32.0739] [0] The following roles are installed:
[04/13/2015 08:43:32.0739] [0] The local server does not have any Exchange files installed.
[04/13/2015 08:43:32.0834] [0] Server Name=WIN-4D2C2JMF5R1
[04/13/2015 08:43:33.0032] [0] Setup will use the path 'C:\Softwares\Exch-13' for installing Exchange.
[04/13/2015 08:43:33.0084] [0] The installation mode is set to: 'Install'.
[04/13/2015 08:43:51.0460] [0] Exchange organization name is required for this mode.
[04/13/2015 08:43:51.0460] [0] Active Directory Initialization status : 'False'.
[04/13/2015 08:43:51.0472] [0] Schema Update Required Status : 'False'.
[04/13/2015 08:43:51.0472] [0] Organization Configuration Update Required Status : 'False'.
[04/13/2015 08:43:51.0472] [0] Domain Configuration Update Required Status : 'False'.
[04/13/2015 08:43:51.0536] [0] Applying default role selection state
[04/13/2015 08:43:51.0565] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:43:51.0565] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:43:51.0565] [0] InstallModeDataHandler has 0 DataHandlers
[04/13/2015 08:43:51.0565] [0] RootDataHandler has 1 DataHandlers
[04/13/2015 08:43:52.0848] [0] CurrentResult launcherbase.maincore:90: 0
[04/13/2015 08:43:53.0067] [0] Finished loading screen WelcomePage.
[04/13/2015 08:44:06.0654] [0] Finished loading screen EULAPage.
[04/13/2015 08:44:10.0679] [0] Finished loading screen RecommendedSettingsPage.
[04/13/2015 08:44:13.0814] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:44:13.0814] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[04/13/2015 08:44:13.0814] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:44:13.0844] [0] InstallModeDataHandler has 8 DataHandlers
[04/13/2015 08:44:14.0048] [0] Finished loading screen RoleSelectionPage.
[04/13/2015 08:44:18.0619] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:44:18.0619] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[04/13/2015 08:44:18.0619] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:44:18.0632] [0] InstallModeDataHandler has 9 DataHandlers
[04/13/2015 08:44:18.0632] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:44:18.0632] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[04/13/2015 08:44:18.0632] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:44:18.0632] [0] InstallModeDataHandler has 10 DataHandlers
[04/13/2015 08:44:18.0632] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:44:18.0632] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[04/13/2015 08:44:18.0632] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:44:18.0632] [0] InstallModeDataHandler has 11 DataHandlers
[04/13/2015 08:44:18.0648] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:44:18.0648] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[04/13/2015 08:44:18.0648] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:44:18.0648] [0] InstallModeDataHandler has 12 DataHandlers
[04/13/2015 08:44:22.0644] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:44:22.0644] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[04/13/2015 08:44:22.0644] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:44:22.0644] [0] InstallModeDataHandler has 13 DataHandlers
[04/13/2015 08:44:22.0644] [0] Setup is determining what organization-level operations to perform.
[04/13/2015 08:44:22.0644] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[04/13/2015 08:44:22.0644] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[04/13/2015 08:44:22.0656] [0] InstallModeDataHandler has 14 DataHandlers
[04/13/2015 08:46:00.0423] [0] Finished loading screen InstallationSpaceAndLocationPage.
[04/13/2015 08:46:28.0427] [0] Finished loading screen ExchangeOrganizationPage.
[04/13/2015 08:46:30.0221] [0] Finished loading screen
Regards
BiswajeetHi,
Please find the DC Health check report.
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>dcdiag
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = EX-13
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\EX-13
Starting test: Connectivity
......................... EX-13 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\EX-13
Starting test: Advertising
......................... EX-13 passed test Advertising
Starting test: FrsEvent
......................... EX-13 passed test FrsEvent
Starting test: DFSREvent
......................... EX-13 passed test DFSREvent
Starting test: SysVolCheck
......................... EX-13 passed test SysVolCheck
Starting test: KccEvent
......................... EX-13 passed test KccEvent
Starting test: KnowsOfRoleHolders
......................... EX-13 passed test KnowsOfRoleHolders
Starting test: MachineAccount
......................... EX-13 passed test MachineAccount
Starting test: NCSecDesc
......................... EX-13 passed test NCSecDesc
Starting test: NetLogons
......................... EX-13 passed test NetLogons
Starting test: ObjectsReplicated
......................... EX-13 passed test ObjectsReplicated
Starting test: Replications
......................... EX-13 passed test Replications
Starting test: RidManager
......................... EX-13 passed test RidManager
Starting test: Services
......................... EX-13 passed test Services
Starting test: SystemLog
An error event occurred. EventID: 0x0000272C
Time Generated: 04/14/2015 18:01:37
Event String:
DCOM was unable to communicate with the computer fec0:0:0:ffff::1 us
ing any of the configured protocols; requested by PID 4e4 (C:\Windows\syste
m32\dcdiag.exe).
An error event occurred. EventID: 0x0000272C
Time Generated: 04/14/2015 18:01:49
Event String:
DCOM was unable to communicate with the computer fec0:0:0:ffff::2 us
ing any of the configured protocols; requested by PID 4e4 (C:\Windows\syste
m32\dcdiag.exe).
An error event occurred. EventID: 0x0000272C
Time Generated: 04/14/2015 18:02:02
Event String:
DCOM was unable to communicate with the computer fec0:0:0:ffff::3 us
ing any of the configured protocols; requested by PID 4e4 (C:\Windows\syste
m32\dcdiag.exe).
......................... EX-13 failed test SystemLog
Starting test: VerifyReferences
......................... EX-13 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : NETMAGIC
Starting test: CheckSDRefDom
......................... NETMAGIC passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... NETMAGIC passed test CrossRefValidation
Running enterprise tests on : NETMAGIC.IN
Starting test: LocatorCheck
......................... NETMAGIC.IN passed test LocatorCheck
Starting test: Intersite
......................... NETMAGIC.IN passed test Intersite
Regards
Biswajeet -
Exchange 2013 Installation Issues
Let's document my frustrations with installing and setting up Exchange 2013 on my Server 2012 Standard Edition Server.Steps taken before hitting install:Installed Server 2012 Standard and rebootedCreated a VSS for posterity sake.Downloaded CU2 fromhereInstalled Server Roles in PowerShell: Install-WindowsFeature RSAT-ADDSInstall-WindowsFeature AS-HTTP-Activation, Desktop-Experience, NET-Framework-45-Features, RPC-over-HTTP-proxy, RSAT-Clustering, Web-Mgmt-Console, WAS-Process-Model, Web-Asp-Net45, Web-Basic-Auth, Web-Client-Auth, Web-Digest-Auth, Web-Dir-Browsing, Web-Dyn-Compression, Web-Http-Errors, Web-Http-Logging, Web-Http-Redirect, Web-Http-Tracing, Web-ISAPI-Ext, Web-ISAPI-Filter, Web-Lgcy-Mgmt-Console, Web-Metabase, Web-Mgmt-Console, Web-Mgmt-Service, Web-Net-Ext45, Web-Request-Monitor, Web-Server, Web-Stat-Compression,...
This topic first appeared in the Spiceworks CommunityHi,
As additional, I want to double confirm whether external user cannot receive message send from your environment and contain attachment, or cannot send message with attachment for external mail flow.
If it’s the former, it means mail flow works fine in your environment. You can contact administrator for destination forest to check attachment filter and transport rule.
If it’s the latter, this issue may be caused in your own configuration. We can check anti-spam filter, transport rule and send connector, run message track log and protocol log to find out the node for this issue.
More details about Anti-Spam and Antivirus Mail Flow, for your reference:
https://technet.microsoft.com/en-us/library/aa997242(v=exchg.141).aspx
Thanks
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Allen Wang
TechNet Community Support -
Problems creating a Office 2013 combined installation share, bug?
I have tried to combine Office 2013 x86 (English), with Norwegian Language Pack, and the full Proofing Tools except IMEs. However, I ran in to some problems which might be bugs?
I create a network share and copy the Office 2013 x86 files to it, the Norwegian LIP, then the Proofing Tools files (without overwrite).
Setup.exe works fine for the initial Office 2013 installation, however it will not work for the Proofing Tools installation.
I run the setups like this:
Office: setup.exe /adminfile admin.msp /config proplus.ww\config.xml
This works just fine, Office installs without any problem.
Proofing: setup.exe /config proofkit.ww\config.xml
This however did not work. The setup crashes with the error:
Setup halts at the beginning of the installation bar, then breakes out with a an unexpected error, installation failed, rolling back (roughly translated)
My current workaround is to have one folder on the share for "Office 2013" and one for the "Proofing Tools".
The "problem" I get then, is that I need to keep both "updates" folder up to date and identical in order to get a fully updated Office installation.
I have also tried to copy the setup.exe/dll files + catalog from both the LIP iso, and Proofing tools ISO, but non of them gives me a "one installation source to rule them all". They all brake in some way.
Is it somehow possible to get a fully working "combined" Office installation source on a network share?
This is the config.xml for the Office 2013 installation, I've skipped a few lines because I have only added 2 lines to the original config.xml
<Configuration Product="ProPlus">
<AddLanguage Id="nb-no" ShellTransform="yes"/>
<AddLanguage Id="en-us" />
<!-- <Display Level="full" CompletionNotice="yes" SuppressModal="no" AcceptEula="no" /> -->
<!-- <Logging Type="standard" Path="%temp%" Template="Microsoft Office Professional Plus Setup(*).txt" /> -->
</Configuration>
This is the config.xml for the Proofing Tools:
<Configuration Product="ProofKit">
<Display Level="Basic" CompletionNotice="No" SuppressModal="Yes" AcceptEula="Yes" /> -->
<!-- <Logging Type="standard" Path="%temp%" Template="Microsoft Office Proofing Tools Kit Setup(*).txt" /> -->
<!-- <OptionState Id="OptionID" State="absent" Children="force" /> -->
<OptionState Id="IMEMain_1028" State="Absent" Children="force"/>
<OptionState Id="IMEMain_1041" State="Absent" Children="force"/>
<OptionState Id="IMEMain_1042" State="Absent" Children="force"/>
<OptionState Id="IMEMain_2052" State="Absent" Children="force"/>
<OptionState Id="ProofingTools_1025" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1026" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1027" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1028" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1029" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1030" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1031" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1032" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1033" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1035" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1036" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1037" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1038" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1040" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1041" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1042" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1043" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1044" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1045" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1046" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1048" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1049" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1050" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1051" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1053" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1054" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1055" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1056" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1058" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1060" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1061" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1062" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1063" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1069" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1081" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1087" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1094" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1095" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1097" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1099" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1102" State="Local" Children="force"/>
<OptionState Id="ProofingTools_1110" State="Local" Children="force"/>
<OptionState Id="ProofingTools_2052" State="Local" Children="force"/>
<OptionState Id="ProofingTools_2068" State="Local" Children="force"/>
<OptionState Id="ProofingTools_2070" State="Local" Children="force"/>
<OptionState Id="ProofingTools_2074" State="Local" Children="force"/>
<OptionState Id="ProofingTools_3076" State="Local" Children="force"/>
<OptionState Id="ProofingTools_3082" State="Local" Children="force"/>
<!-- <Setting Id="Setup_Reboot" Value="IfNeeded" /> -->
</Configuration>
In my admin.msp file, I have basically just added:
Organization name
License (KMS)
I accept the tems in the License Agreement
Display level: Basic
Suppress modal
No cancel
Full feature installation, except Microsoft SkyDrive Pro and Microsoft InfoPath
Anyone know how to get this to work? It worked just fine with Office 2010, how can I get it to work with Office 2013?
Regards,
ØisteinHere is a copy of the SetupError log from when the Proofing Tools installation is run:
2013/12/22 23:12:53:377::[2084] PERF: TickCount=935312265 Name=OBootStrapper::Run Description=Begin function
2013/12/22 23:12:53:377::[2084] Terminal Server detected
2013/12/22 23:12:53:377::[2084] Operating System version: 6.2.9200 . Platform ID: 2
2013/12/22 23:12:53:377::[2084] Running 32-bit setup on a 64-bit operating system.
2013/12/22 23:12:53:377::[2084] Command line: "\\server\share\Microsoft\Office 2013 x86 - Copy\setup.exe" /config "\\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\config.xml"
2013/12/22 23:12:53:377::[2084] Parsing command line.
2013/12/22 23:12:53:377::[2084] Config XML file specified: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\config.xml
2013/12/22 23:12:53:377::[2084] Parsing config.xml at: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\config.xml
2013/12/22 23:12:53:392::[2084] Preferred product specified in config.xml to be: PROOFKIT
2013/12/22 23:12:53:392::[2084] Display level basic specified in config.xml.
2013/12/22 23:12:53:392::[2084] Suppression of modal dialogs specified in config.xml.
2013/12/22 23:12:53:392::[2084] Hide completion notice specified in config.xml.
2013/12/22 23:12:53:392::[2084] Auto accept license specified in config.xml.
2013/12/22 23:12:53:877::[2084] Verify file signature in "\\server\share\Microsoft\Office 2013 x86 - Copy\setup.exe"
2013/12/22 23:12:53:908::[2084] \\server\share\Microsoft\Office 2013 x86 - Copy\setup.exe is trusted.
2013/12/22 23:12:53:908::[2084] Verify file signature in "\\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\OSETUP.DLL"
2013/12/22 23:12:54:049::[2084] \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\OSETUP.DLL is trusted.
2013/12/22 23:12:54:174::[2084] Using setup controller dll at [\\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\OSETUP.DLL].
2013/12/22 23:12:54:174::[2084] PERF: TickCount=935313062 Name=OBootStrapper::Run Description=Calling RunSetup
2013/12/22 23:12:54:174::[2084] PERF: TickCount=935313062 Name=RunSetup Description=Begin function
2013/12/22 23:12:54:174::[2084] WER element [P2] is set to value [OSETUP.DLL]
2013/12/22 23:12:54:174::[2084] WER element [P3] is set to value [15.0.4481.1001]
2013/12/22 23:12:54:174::[2084] Terminal Server detected
2013/12/22 23:12:54:174::[2084] Catalyst execution began: 12/22/2013 23:12:54.
2013/12/22 23:12:54:174::[2084] Parsing config.xml at: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\config.xml
2013/12/22 23:12:54:174::[2084] Preferred product specified in config.xml to be: PROOFKIT
2013/12/22 23:12:54:174::[2084] Display level basic specified in config.xml.
2013/12/22 23:12:54:174::[2084] Suppression of modal dialogs specified in config.xml.
2013/12/22 23:12:54:174::[2084] Hide completion notice specified in config.xml.
2013/12/22 23:12:54:174::[2084] Auto accept license specified in config.xml.
2013/12/22 23:12:54:174::[2084] Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode]
2013/12/22 23:12:54:174::[2084] Searching for updated versions of resource files under the 'updates' folder [\\server\share\Microsoft\Office 2013 x86 - Copy\updates].
2013/12/22 23:12:54:174::[2084] Found [0] resource files under the update folder.
2013/12/22 23:12:54:174::[2084] Searching for default versions of resource files under the folder [\\server\share\Microsoft\Office 2013 x86 - Copy].
2013/12/22 23:12:54:189::[2084] Found [2] resource files under the default folder.
2013/12/22 23:12:54:189::[2084] Running in [InstallExecutionMode]. Run from TEMP folder at [C:\Users\user\AppData\Local\Temp\Setup00000260].
2013/12/22 23:12:54:205::[2084] Loaded resource file [C:\Users\user\AppData\Local\Temp\Setup00000260\OSETUPUI.DLL] (CultureTag=nb-NO).
2013/12/22 23:12:54:205::[2084] WER element [SuppressModal] is set to value [false]
2013/12/22 23:12:54:205::[2084] WER element [P1] is set to value [15.0.4420.1017]
2013/12/22 23:12:54:205::[2084] Loaded Dll : \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\OSETUP.DLL.
2013/12/22 23:12:54:205::[2084] Catalyst version is : 15.0.4481.1001
2013/12/22 23:12:54:205::[2084] JobExecutionMode is InstallExecutionMode.
2013/12/22 23:12:54:252::[2084] Check if Office is supported on Windows 6.2.9200
2013/12/22 23:12:54:502::[3524] Product: PROOFKIT
2013/12/22 23:12:54:502::[3524] AddOnGroup Culture: en-us
2013/12/22 23:12:54:502::[3524] AddOnId: PROOFMUI.EN-US
2013/12/22 23:12:54:502::[3524] AddOnGroup Culture: fr-fr
2013/12/22 23:12:54:502::[3524] AddOnId: PROOFMUI.FR-FR
2013/12/22 23:12:54:502::[3524] Product: PROPLUS
2013/12/22 23:12:54:502::[3524] AddOnGroup Culture: en-us
2013/12/22 23:12:54:502::[3524] AddOnId: WORD.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: OSMUX.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: OSM.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: PROOFING.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: ONENOTE.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: OFFICE64.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: GROOVE.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: OUTLOOK.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: DCF.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: PUBLISHER.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: POWERPOINT.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: EXCEL.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: OFFICE.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: LYNC.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: INFOPATH.EN-US
2013/12/22 23:12:54:502::[3524] AddOnId: ACCESS.EN-US
2013/12/22 23:12:54:502::[3524] AddOnGroup Culture: nb-no
2013/12/22 23:12:54:502::[3524] AddOnId: WORD.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: POWERPOINT.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: OUTLOOK.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: OSMUX.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: OSM.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: PROOFING.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: GROOVE.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: ONENOTE.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: EXCEL.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: ACCESS.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: INFOPATH.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: DCF.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: PUBLISHER.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: OFFICE64.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: OFFICE.NB-NO
2013/12/22 23:12:54:502::[3524] AddOnId: LYNC.NB-NO
2013/12/22 23:12:55:292::[2084] No upgradable applications found
2013/12/22 23:12:55:292::[2084] Not parsing product config.xml file: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\config.xml because one has already been parsed.
2013/12/22 23:12:55:292::[2084] Found AddOn Culture: CultureTag=[en-us], NativeCltureName=[English].
2013/12/22 23:12:55:292::[2084] Found AddOn Culture: CultureTag=[fr-fr], NativeCltureName=[français].
2013/12/22 23:12:55:292::[2084] Product Deployment Mode: PerMachineManaged
2013/12/22 23:12:55:292::[2084] Target Deployment Account Security Identifier: S-1-5-18
2013/12/22 23:12:55:292::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofmui.en-us\ProofMUI.xml
2013/12/22 23:12:55:292::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\ProofKitWW.xml
2013/12/22 23:12:55:292::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.en\Proof.xml
2013/12/22 23:12:55:307::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.fr\Proof.xml
2013/12/22 23:12:55:307::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.es\Proof.xml
2013/12/22 23:12:55:323::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ar\Proof.xml
2013/12/22 23:12:55:323::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.zh-tw\Proof.xml
2013/12/22 23:12:55:339::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ja\Proof.xml
2013/12/22 23:12:55:339::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ko\Proof.xml
2013/12/22 23:12:55:339::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.th\Proof.xml
2013/12/22 23:12:55:354::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.zh-cn\Proof.xml
2013/12/22 23:12:55:354::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.pt-br\Proof.xml
2013/12/22 23:12:55:370::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.de\Proof.xml
2013/12/22 23:12:55:370::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.it\Proof.xml
2013/12/22 23:12:55:370::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.nl\Proof.xml
2013/12/22 23:12:55:386::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ca\Proof.xml
2013/12/22 23:12:55:386::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.eu\Proof.xml
2013/12/22 23:12:55:401::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.gl\Proof.xml
2013/12/22 23:12:55:403::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.sv\Proof.xml
2013/12/22 23:12:55:403::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.fi\Proof.xml
2013/12/22 23:12:55:418::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.cs\Proof.xml
2013/12/22 23:12:55:418::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.da\Proof.xml
2013/12/22 23:12:55:418::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.he\Proof.xml
2013/12/22 23:12:55:434::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.hi\Proof.xml
2013/12/22 23:12:55:434::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.hu\Proof.xml
2013/12/22 23:12:55:434::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.mr\Proof.xml
2013/12/22 23:12:55:451::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.nb\Proof.xml
2013/12/22 23:12:55:451::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.pa\Proof.xml
2013/12/22 23:12:55:451::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.pl\Proof.xml
2013/12/22 23:12:55:466::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ru\Proof.xml
2013/12/22 23:12:55:466::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.te\Proof.xml
2013/12/22 23:12:55:482::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.tr\Proof.xml
2013/12/22 23:12:55:482::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.el\Proof.xml
2013/12/22 23:12:55:482::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.sk\Proof.xml
2013/12/22 23:12:55:498::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.uk\Proof.xml
2013/12/22 23:12:55:498::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.nn\Proof.xml
2013/12/22 23:12:55:513::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.pt\Proof.xml
2013/12/22 23:12:55:513::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.bg\Proof.xml
2013/12/22 23:12:55:513::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ro\Proof.xml
2013/12/22 23:12:55:529::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.hr\Proof.xml
2013/12/22 23:12:55:529::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.sl\Proof.xml
2013/12/22 23:12:55:529::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.et\Proof.xml
2013/12/22 23:12:55:545::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.lv\Proof.xml
2013/12/22 23:12:55:545::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.lt\Proof.xml
2013/12/22 23:12:55:560::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.gu\Proof.xml
2013/12/22 23:12:55:560::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ta\Proof.xml
2013/12/22 23:12:55:560::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.kn\Proof.xml
2013/12/22 23:12:55:577::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.sr\Proof.xml
2013/12/22 23:12:55:577::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ur\Proof.xml
2013/12/22 23:12:55:577::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.kk\Proof.xml
2013/12/22 23:12:55:592::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.sr-cyrl-cs\Proof.xml
2013/12/22 23:12:55:592::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.id\Proof.xml
2013/12/22 23:12:55:608::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ms\Proof.xml
2013/12/22 23:12:55:608::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.ms-bn\Proof.xml
2013/12/22 23:12:55:608::[2084] Loading package metadata: \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\Proof.vi\Proof.xml
2013/12/22 23:12:55:624::[2084] Searching for patches for the current chained install in: \\server\share\Microsoft\Office 2013 x86 - Copy\updates
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-ar-sa.msp
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-bg-bg.msp
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-ca-es.msp
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-cs-cz.msp
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-da-dk.msp
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-de-de.msp
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-el-gr.msp
2013/12/22 23:12:57:882::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-en-us.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-es-es.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-et-ee.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-eu-es.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-fi-fi.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-fr-fr.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-gl-es.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-he-il.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-hi-in.msp
2013/12/22 23:12:57:897::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-hr-hr.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-hu-hu.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-it-it.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-ja-jp.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-ko-kr.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-lt-lt.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-lv-lv.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-nb-no.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-nl-nl.msp
2013/12/22 23:12:57:913::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-nn-no.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-pl-pl.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-pt-br.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-pt-pt.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-ro-ro.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-ru-ru.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-sk-sk.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-sl-si.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-sr-cyrl-cs.msp
2013/12/22 23:12:57:929::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-sr-latn-cs.msp
2013/12/22 23:12:57:944::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-sv-se.msp
2013/12/22 23:12:57:944::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-th-th.msp
2013/12/22 23:12:57:944::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-tr-tr.msp
2013/12/22 23:12:57:944::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-uk-ua.msp
2013/12/22 23:12:57:944::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-zh-cn.msp
2013/12/22 23:12:57:944::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\proof-zh-tw.msp
2013/12/22 23:12:58:038::[2084] Applicable patch: \\server\share\Microsoft\Office 2013 x86 - Copy\updates\setupexe-x-none.msp
2013/12/22 23:12:58:492::[2084] Error: Default ProductName not found for 00cc
2013/12/22 23:12:58:492::[2084] No branding information found, using catalystProductId for ARP DisplayName: PROOFKIT
2013/12/22 23:12:58:492::[2084] No Visio 15 product is detected
2013/12/22 23:12:58:492::[2084] No Project 15 product is detected
2013/12/22 23:12:58:570::[2084] Reading value of unintialized setting!
2013/12/22 23:12:58:601::[2084] BRANDING: Parsing Branding Data...
2013/12/22 23:12:58:617::[2128] Error: Unable to set a system restore point
2013/12/22 23:12:58:617::[2128] Kicking off chained install...
2013/12/22 23:12:58:617::[2128] Terminal Server detected
2013/12/22 23:12:58:617::[2128] PERF: TickCount=935317500 Name=Job::DoCacheWork Description=Begin function
2013/12/22 23:13:00:645::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:00:645::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:00:645::[2128] Running Source Engine process detected
2013/12/22 23:13:00:645::[2128] Running version: 15.0.4454.1000
2013/12/22 23:13:00:645::[2128] OSE is running
2013/12/22 23:13:00:645::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:02:348::[2128] PERF: TickCount=935321234 Name=Job::DoCacheWork Description=End function
2013/12/22 23:13:02:348::[2128] Final Option Tree:
2013/12/22 23:13:02:348::[2128] AlwaysInstalled:local
2013/12/22 23:13:02:348::[2128] OSpp:local
2013/12/22 23:13:02:348::[2128] OSpp_Core:local
2013/12/22 23:13:02:348::[2128] Gimme_OnDemandData:local
2013/12/22 23:13:02:348::[2128] ProductFiles:local
2013/12/22 23:13:02:348::[2128] SHAREDFiles:local
2013/12/22 23:13:02:348::[2128] ProofingTools:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1025:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1025:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1025:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1025:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1026:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1026:local
2013/12/22 23:13:02:348::[2128] OCR_1026:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1026:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1026:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1027:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1027:local
2013/12/22 23:13:02:348::[2128] OCR_1027:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1027:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1027:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1028:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1028:local
2013/12/22 23:13:02:348::[2128] OCR_1028:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1028:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1028:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1029:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1029:local
2013/12/22 23:13:02:348::[2128] OCR_1029:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1029:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1029:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1030:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1030:local
2013/12/22 23:13:02:348::[2128] OCR_1030:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1030:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1030:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1031:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1031:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1031:local
2013/12/22 23:13:02:348::[2128] OCR_1031:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1031:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1031:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1031:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1032:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1032:local
2013/12/22 23:13:02:348::[2128] OCR_1032:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1032:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1032:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1033:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1033:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1033:local
2013/12/22 23:13:02:348::[2128] OCR_1033:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1033:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1033:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1035:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1035:local
2013/12/22 23:13:02:348::[2128] OCR_1035:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1035:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1035:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1036:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1036:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1036:local
2013/12/22 23:13:02:348::[2128] OCR_1036:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1036:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1036:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1036:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1037:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1037:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1037:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1037:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1037:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1038:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1038:local
2013/12/22 23:13:02:348::[2128] OCR_1038:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1038:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1038:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1040:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1040:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1040:local
2013/12/22 23:13:02:348::[2128] OCR_1040:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1040:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1040:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1040:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1041:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1041:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1041:local
2013/12/22 23:13:02:348::[2128] OCR_1041:local
2013/12/22 23:13:02:348::[2128] RRLoc_1041:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1041:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1042:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1042:local
2013/12/22 23:13:02:348::[2128] OCR_1042:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1042:local
2013/12/22 23:13:02:348::[2128] HangulHanjaConversion:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1042:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1043:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1043:local
2013/12/22 23:13:02:348::[2128] OCR_1043:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1043:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1043:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1044:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1044:local
2013/12/22 23:13:02:348::[2128] OCR_1044:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1044:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1044:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1045:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1045:local
2013/12/22 23:13:02:348::[2128] OCR_1045:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1045:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1045:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1046:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1046:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1046:local
2013/12/22 23:13:02:348::[2128] OCR_1046:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1046:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1046:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1048:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1048:local
2013/12/22 23:13:02:348::[2128] OCR_1048:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1048:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1048:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1049:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1049:local
2013/12/22 23:13:02:348::[2128] OCR_1049:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1049:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1049:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1050:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1050:local
2013/12/22 23:13:02:348::[2128] OCR_1050:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1050:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1050:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1051:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1051:local
2013/12/22 23:13:02:348::[2128] OCR_1051:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1051:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1051:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1053:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_1053:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1053:local
2013/12/22 23:13:02:348::[2128] OCR_1053:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1053:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1053:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1054:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1054:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_1054:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1055:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1055:local
2013/12/22 23:13:02:348::[2128] OCR_1055:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1055:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1055:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1056:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1056:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1057:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1057:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1058:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1058:local
2013/12/22 23:13:02:348::[2128] OCR_1058:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1058:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1058:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1060:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1060:local
2013/12/22 23:13:02:348::[2128] OCR_1060:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1060:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1060:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1061:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1061:local
2013/12/22 23:13:02:348::[2128] OCR_1061:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1061:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1061:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1062:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1062:local
2013/12/22 23:13:02:348::[2128] OCR_1062:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1062:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1062:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1063:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1063:local
2013/12/22 23:13:02:348::[2128] OCR_1063:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1063:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1063:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1066:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1066:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1069:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1069:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1069:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1081:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1081:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_1081:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1086:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1086:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1087:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1087:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1087:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1094:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1094:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1095:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1095:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1097:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1097:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1098:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1098:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1099:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1099:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1102:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1102:local
2013/12/22 23:13:02:348::[2128] ProofingTools_1110:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_1110:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_1110:local
2013/12/22 23:13:02:348::[2128] ProofingTools_2052:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_2052:local
2013/12/22 23:13:02:348::[2128] OCR_2052:local
2013/12/22 23:13:02:348::[2128] RRLoc_2052:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_2052:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_2052:local
2013/12/22 23:13:02:348::[2128] ProofingTools_2068:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_2068:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_2068:local
2013/12/22 23:13:02:348::[2128] ProofingTools_2070:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_2070:local
2013/12/22 23:13:02:348::[2128] OCR_2070:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_2070:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_2070:local
2013/12/22 23:13:02:348::[2128] ProofingTools_2074:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_2074:local
2013/12/22 23:13:02:348::[2128] OCR_2074:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_2074:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_2074:local
2013/12/22 23:13:02:348::[2128] ProofingTools_2110:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_2110:local
2013/12/22 23:13:02:348::[2128] ProofingTools_3082:local
2013/12/22 23:13:02:348::[2128] FindAllWordFormsFiles_3082:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_3082:local
2013/12/22 23:13:02:348::[2128] OCR_3082:local
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_3082:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_3082:local
2013/12/22 23:13:02:348::[2128] TranslationFiles_3082:local
2013/12/22 23:13:02:348::[2128] ProofingTools_3098:local
2013/12/22 23:13:02:348::[2128] HyphenationFiles_3098:local
2013/12/22 23:13:02:348::[2128] OCR_3098:absent
2013/12/22 23:13:02:348::[2128] SpellingAndGrammarFiles_3098:local
2013/12/22 23:13:02:348::[2128] ThesaurusFiles_3098:local
2013/12/22 23:13:02:348::[2128] "Installed" sku component file \\server\share\Microsoft\Office 2013 x86 - Copy\proofkit.ww\setup.xml to C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\PROOFKIT\setup.xml.
2013/12/22 23:13:02:348::[2128] "Installed" sku component file \\server\share\Microsoft\Office 2013 x86 - Copy\proofmui.en-us\setup.xml to C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\ProofMUI.en-us\setup.xml.
2013/12/22 23:13:02:348::[2128] Determining ARP entry registry values.
2013/12/22 23:13:02:364::[2128] PERF: TickCount=935321250 Name=Verify MSI local install source Description=Begin function
2013/12/22 23:13:02:364::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:364::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:380::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:02:395::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:395::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:411::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:02:411::[2128] LIS: wait for package "{90150000-00C2-0409-0000-0000000FF1CE}" to complete caching
2013/12/22 23:13:02:427::[2128] LIS: package "{90150000-00C2-0409-0000-0000000FF1CE}" caching completed
2013/12/22 23:13:02:427::[2128] PERF: TickCount=935321312 Name=Completed verify local install source Description=End function
2013/12/22 23:13:02:473::[2128] Executing chained package: ProofMUI.en-us
2013/12/22 23:13:02:473::[2128] Reading value of unintialized setting!
2013/12/22 23:13:02:473::[2128] 12/22/2013 23:13:02 Installing chained package: ProofMUI.en-us
2013/12/22 23:13:02:473::[2128] PERF: TickCount=935321359 Name=Verify MSI local install source Description=Begin function
2013/12/22 23:13:02:473::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:473::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:505::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:02:505::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:505::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:02:536::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:02:536::[2128] LIS: wait for package "{90150000-00C2-0409-0000-0000000FF1CE}" to complete caching
2013/12/22 23:13:02:536::[2128] LIS: package "{90150000-00C2-0409-0000-0000000FF1CE}" caching completed
2013/12/22 23:13:02:536::[2128] PERF: TickCount=935321421 Name=Completed verify local install source Description=End function
2013/12/22 23:13:02:536::[2128] Catalyst Package Install..
2013/12/22 23:13:02:536::[2128] Package: ProofMUI.en-us
2013/12/22 23:13:02:536::[2128] File: C:\MSOCache\All Users\{90150000-00C2-0409-0000-0000000FF1CE}-C\ProofMUI.msi
2013/12/22 23:13:02:536::[2128] Command Line: ADDLOCAL=PSetupControllerIntl_1033,Gimme_OnDemandData,PSetupController,SetupXmlFiles,ProofKitFiles,SetupControllerFiles,MsoInstalledPackagesScopedIntl_1033 ARPENTRY_UNINSTALLSTRING="""C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\setup.exe"" /uninstall PROOFKIT /dll OSETUP.DLL" ARPENTRY_DISPLAYICON="C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\OSETUP.DLL,1" SETUPEXEINSTALLUICULTURE="nb-NO" ARPENTRY_SHELLUITRANSFORMLANGUAGE="nb-NO" ACCEPTEDEULA="1" REMOVEPREVIOUS="" BRANDING_XML="C:\Users\user\AppData\Local\Temp\Setup00000260\BRANDING.XML" ARPENTRY_MODIFYPATH="""C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\setup.exe"" /modify PROOFKIT /dll OSETUP.DLL" REMOVESAMEVERSION="" COMPANYNAME="Sveio kommune" ARPENTRY_PRODUCTCODES="[~]{90150000-00C2-0409-0000-0000000FF1CE}[~]{90150000-001F-043E-0000-0000000FF1CE}[~]{90150000-001F-0421-0000-0000000FF1CE}[~]{90150000-001F-043F-0000-0000000FF1CE}[~]{90150000-001F-0420-0000-0000000FF1CE}[~]{90150000-001F-044B-0000-0000000FF1CE}[~]{90150000-001F-0449-0000-0000000FF1CE}[~]{90150000-001F-0447-0000-0000000FF1CE}[~]{90150000-001F-0427-0000-0000000FF1CE}[~]{90150000-001F-0426-0000-0000000FF1CE}[~]{90150000-001F-0425-0000-0000000FF1CE}[~]{90150000-001F-0424-0000-0000000FF1CE}[~]{90150000-001F-041A-0000-0000000FF1CE}[~]{90150000-001F-0418-0000-0000000FF1CE}[~]{90150000-001F-0402-0000-0000000FF1CE}[~]{90150000-001F-0422-0000-0000000FF1CE}[~]{90150000-001F-041B-0000-0000000FF1CE}[~]{90150000-001F-0408-0000-0000000FF1CE}[~]{90150000-001F-041F-0000-0000000FF1CE}[~]{90150000-001F-044A-0000-0000000FF1CE}[~]{90150000-001F-0419-0000-0000000FF1CE}[~]{90150000-001F-0415-0000-0000000FF1CE}[~]{90150000-001F-0446-0000-0000000FF1CE}[~]{90150000-001F-0414-0000-0000000FF1CE}[~]{90150000-001F-044E-0000-0000000FF1CE}[~]{90150000-001F-040E-0000-0000000FF1CE}[~]{90150000-001F-0439-0000-0000000FF1CE}[~]{90150000-001F-040D-0000-0000000FF1CE}[~]{90150000-001F-0406-0000-0000000FF1CE}[~]{90150000-001F-0405-0000-0000000FF1CE}[~]{90150000-001F-040B-0000-0000000FF1CE}[~]{90150000-001F-041D-0000-0000000FF1CE}[~]{90150000-001F-0456-0000-0000000FF1CE}[~]{90150000-001F-042D-0000-0000000FF1CE}[~]{90150000-001F-0403-0000-0000000FF1CE}[~]{90150000-001F-0413-0000-0000000FF1CE}[~]{90150000-001F-0410-0000-0000000FF1CE}[~]{90150000-001F-0407-0000-0000000FF1CE}[~]{90150000-001F-0416-0000-0000000FF1CE}[~]{90150000-001F-041E-0000-0000000FF1CE}[~]{90150000-001F-042A-0000-0000000FF1CE}[~]{90150000-001F-0409-0000-0000000FF1CE}[~]{90150000-001F-040C-0000-0000000FF1CE}[~]{90150000-001F-0401-0000-0000000FF1CE}[~]{90150000-001F-0404-0000-0000000FF1CE}[~]{90150000-001F-0411-0000-0000000FF1CE}[~]{90150000-001F-0412-0000-0000000FF1CE}[~]{90150000-001F-0C1A-0000-0000000FF1CE}[~]{90150000-001F-0C0A-0000-0000000FF1CE}[~]{90150000-001F-083E-0000-0000000FF1CE}[~]{90150000-001F-081A-0000-0000000FF1CE}[~]{90150000-001F-0816-0000-0000000FF1CE}[~]{90150000-001F-0814-0000-0000000FF1CE}[~]{90150000-001F-0804-0000-0000000FF1CE}[~]{90150000-00CC-0000-0000-0000000FF1CE}[~]" INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office\" SLD_TRIALTYPE="0" ACIDS="86E17AEA-A932-42C4-8651-95DE6CB37A08" USERNAME="" SLD_PKU="0" SLD_PID="00216-60000-00000-AA472" SLD_DPID="#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~]86E17AEA-A932-42C4-8651-95DE6CB37A08[~]" ARPENTRY_URLINFOABOUT="" ARPENTRY_CONTACT="" ARPENTRY_NOREMOVE="#0" ARPENTRY_NOMODIFY="#0" ARPENTRY_NOELEVATEONMODIFY="#0" ARPENTRY_NOREPAIR="#1" ARPENTRY_URLUPDATEINFO="" ARPENTRY_HELPLINK="" ARPENTRY_INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office\" ARPENTRY_HELPTELEPHONE="" ARPENTRY_DISPLAYNAME="Microsoft Office Proofing Tools Kit Compilation 2013" ARPENTRY_DISPLAYVERSION="15.0.4481.1005" ARPENTRY_VERSIONMAJOR="#15" ARPENTRY_VERSIONMINOR="#0" ARPENTRY_CACHELOCATION="C:\MSOCache\All Users" ARPENTRY_SKUCOMPONENTS="[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\PROOFKIT\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\ProofMUI.en-us\setup.xml[~]" ARPENTRY_PACKAGEREFS="[~]ProofMUI.en-us[~]Proof.ar-sa[~]Proof.et-ee[~]Proof.pt-pt[~]Proof.vi-vn[~]Proof.eu-es[~]Proof.en-us[~]Proof.es-es[~]Proof.fr-fr[~]Proof.cs-cz[~]Proof.it-it[~]Proof.ko-kr[~]Proof.zh-tw[~]Proof.ja-jp[~]Proof.th-th[~]Proof.ms-my[~]Proof.zh-cn[~]Proof.pt-br[~]Proof.id-id[~]Proof.gu-in[~]Proof.de-de[~]Proof.sv-se[~]Proof.nl-nl[~]Proof.ca-es[~]Proof.pl-pl[~]Proof.gl-es[~]Proof.el-gr[~]Proof.fi-fi[~]Proof.da-dk[~]Proof.he-il[~]Proof.hi-in[~]Proof.hu-hu[~]Proof.ms-bn[~]Proof.mr-in[~]Proof.nn-no[~]Proof.nb-no[~]Proof.pa-in[~]Proof.ru-ru[~]Proof.ur-pk[~]Proof.ta-in[~]Proof.te-in[~]Proof.tr-tr[~]Proof.uk-ua[~]Proof.sk-sk[~]Proof.bg-bg[~]Proof.kk-kz[~]Proof.ro-ro[~]Proof.lv-lv[~]Proof.hr-hr[~]Proof.sl-si[~]Proof.lt-lt[~]Proof.sr-cyrl-cs[~]Proof.kn-in[~]Proof.sr-latn-cs[~]ProofKitWW[~]" SETUPEXE_DOARPWRITE="1" REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1044 SETUPINTLDLLDIRECTORY="C:\Users\user\AppData\Local\Temp\Setup00000260\" ARPSYSTEMCOMPONENT=1 ALLUSERS="1"
2013/12/22 23:13:02:536::[2128] PERF: TickCount=935321421 Name=MsiPackage::Install Description=Calling OMsiInstaller::InstallProduct for package file "C:\MSOCache\All Users\{90150000-00C2-0409-0000-0000000FF1CE}-C\ProofMUI.msi"
2013/12/22 23:13:03:583::[2128] PERF: TickCount=935322468 Name=MsiPackage::Install Description=Returned from OMsiInstaller::InstallProduct
2013/12/22 23:13:03:583::[2128] Successfully installed package: ProofMUI.en-us path:C:\MSOCache\All Users\{90150000-00C2-0409-0000-0000000FF1CE}-C\ProofMUI.msi
2013/12/22 23:13:03:598::[2128] Executing chained package: Proof.vi-vn
2013/12/22 23:13:03:598::[2128] Reading value of unintialized setting!
2013/12/22 23:13:03:598::[2128] 12/22/2013 23:13:03 Installing chained package: Proof.vi-vn
2013/12/22 23:13:03:598::[2128] PERF: TickCount=935322484 Name=Verify MSI local install source Description=Begin function
2013/12/22 23:13:03:598::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:03:598::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:03:645::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:03:661::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:03:661::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:03:708::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:03:724::[2128] OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:03:724::[2128] OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
2013/12/22 23:13:03:786::[2128] Running OSE version 15.0.4454.1000
2013/12/22 23:13:03:802::[2128] LIS: wait for package "{90150000-00CC-0000-0000-0000000FF1CE}" to complete caching
2013/12/22 23:13:34:771::[2128] LIS failed to cache download "{90150000-00CC-0000-0000-0000000FF1CE}-C" resource "setup.dll". Cache Error 0x80070017
2013/12/22 23:13:34:771::[2128] SupressModal flag is set. Skip showing Source Resolution Dialog
2013/12/22 23:13:34:771::[2128] Source Resolution aborted
2013/12/22 23:13:43:576::[2128] LIS failed to cache download "{90150000-00CC-0000-0000-0000000FF1CE}-C" resource "setup.exe". Cache Error 0x80070017
2013/12/22 23:13:43:576::[2128] SupressModal flag is set. Skip showing Source Resolution Dialog
2013/12/22 23:13:43:576::[2128] Source Resolution aborted
2013/12/22 23:13:47:466::[2128] LIS failed to cache download "{90150000-00CC-0000-0000-0000000FF1CE}-C" resource "setup.dll". Cache Error 0x80070017
2013/12/22 23:13:47:466::[2128] SupressModal flag is set. Skip showing Source Resolution Dialog
2013/12/22 23:13:47:466::[2128] Source Resolution aborted
2013/12/22 23:13:47:466::[2128] WER element [SuppressModal] is set to value [true]
2013/12/22 23:13:47:466::[2128] WER element [P4] is set to value [0x80070017]
2013/12/22 23:13:47:466::[2128] WER element [P7] is set to value [0x80070017]
2013/12/22 23:13:47:466::[2128] WER element [P6] is set to value [LIS: Failed to cache download "%s" resource "%s".]
2013/12/22 23:13:47:466::[2128] WER element [P6] is converted to [FB4645EA]
2013/12/22 23:13:47:466::[2128] Error: LIS: Failed to cache download "{90150000-00CC-0000-0000-0000000FF1CE}-C" resource "setup.dll". HResult: 0x80070017.
2013/12/22 23:13:47:466::[2128] Log level changed from: Standard to: Verbose
2013/12/22 23:13:47:466::[2128] Rolling back chain
2013/12/22 23:13:47:466::[2128] Error attaching to OSE, error 0x00000000
2013/12/22 23:13:47:466::[2128] Stopping running ose
2013/12/22 23:13:48:158::[2128] LIS: start uncaching for download "{90150000-00C2-0409-0000-0000000FF1CE}-C"
2013/12/22 23:13:49:264::[2128] LIS: finished uncaching for download "{90150000-00C2-0409-0000-0000000FF1CE}-C"
2013/12/22 23:13:49:264::[2128] LIS: start uncaching for download "{90150000-00CC-0000-0000-0000000FF1CE}-C"
2013/12/22 23:13:49:420::[2128] LIS: finished uncaching for download "{90150000-00CC-0000-0000-0000000FF1CE}-C"
2013/12/22 23:13:49:420::[2128] Error attaching to OSE, error 0x00000000
2013/12/22 23:13:49:420::[2128] Stopping running ose
2013/12/22 23:13:49:998::[2128] 12/22/2013 23:13:49 Rolling back MSI transaction.
2013/12/22 23:13:49:998::[2128] MSI(INITIALIZE): '<NULL>'
2013/12/22 23:13:49:998::[2128] MSI(COMMONDATA): '1: 2 2: 0 '
2013/12/22 23:13:49:998::[2128] MSI(COMMONDATA): '1: 2 2: 0 '
2013/12/22 23:13:49:998::[2128] MSI(COMMONDATA): '1: 0 2: 1033 3: 65001 '
2013/12/22 23:13:49:998::[2128] MSI(COMMONDATA): '1: 1 2: Microsoft Office ProofMUI (English) 2013 '
2013/12/22 23:13:50:045::[2128] MSI(COMMONDATA): '1: 2 2: 1 '
2013/12/22 23:13:50:045::[2128] MSI(COMMONDATA): '1: 2 2: 1 '
2013/12/22 23:13:50:061::[2128] MSI(TERMINATE): '<NULL>'
2013/12/22 23:13:50:061::[2128] 12/22/2013 23:13:49 MSI transaction rolled back.
2013/12/22 23:13:50:061::[2128] Unable to cancel a system restore point.
2013/12/22 23:13:50:061::[2084] Not showing completion dialog because it was not requested.
2013/12/22 23:13:50:061::[2084] Reboot requested if needed.
2013/12/22 23:13:50:061::[2084] No reboot is needed.
2013/12/22 23:13:50:061::[2084] Catalyst execution finished: 12/22/2013 23:13:50. Return code: -2147024873.
2013/12/22 23:13:50:061::[2084] PERF: TickCount=935368953 Name=RunSetup Description=End function
Hopefully it could help someone to detect and solve the problem. -
Deploying Office 2013 x64 - feature installation state msp not applying
So I created my MSP with setup.exe /admin and configured a number of options in it. I saved the msp as "1Office64bit.msp" and saved it into the Updates folder. I also have a service pack for Office 2013 in the Updates folder.
I created an SCCM application to deploy office. My deployment installation program looks like this - setup.exe /config proplus.ww\config.xml
During my SCCM Build and Capture task sequence Office 2013 installs, the updates apply, and all of the settings in the MSP apply except for one. I specificed in the msp feature installation states to NOT install the Outlook feature, but it's not working?
Also - as a test after the task sequence completes, I run "msiexec /p \\pathtomsp\1Office64bit.msp - and it removes Office like it should. But I don't know why this doesn't happen during the initial installation?You should use either a config xml file or an MSP during the installation of Office (2013). In your current command line it looks like you're trying to use both. As you saved the MSP file in the updates folder, simply specifying setup.exe should be enough
to start the installation and let it use the MSP.
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude
So I tried just running setup.exe and it doesn't seem to be working either. I verified in the ccm appenforce.log that the install command was just setup.exe (so the change made it to the client) but Outlook was still installed.
I'm going to try changing it to setup.exe /adminfile to see if that works. -
The interface is terrible and can't be changed. Every application in the suite locks up/crashes nearly constantly on any machine it is used on. The activation process is terrible and wastes hours of any support/IT dept's time. From a 'privacy
standpoint', the software is seemingly criminally intrusive. It is clearly a product that should never have been released and is so far from functional that it can't be repaired by any 'service pack', 'hotfix', or 'patch'. It needs to be completely
scrapped.
The only 'redeeming quality' of this software is that the guy who was in charge of creating it is gone from Microsoft. (Unfortunately, he is now President Obama's appointee for running the attempt at repairing the 'healthcare.gov' website...
out of the frying pan... )
When the software is installed using one profile (domain or machine account) and a different profile tries to use the software, it requires 're-activation' - which often fails because the software believes it has been installed multiple times. (This is particularly
frustrating because it has to be installed by an administrative user, but most of the time, the person who 'uses' the software is not the 'administrator' - so it is almost always being 'installed' using one profile and 'used' using another profile).
The necessary intrusion into privacy created by the requirement of a "Microsoft Account" to use the software is seemingly criminal.
The tracking of, and installation of licenses is absolutely ridiculous.
An example:
Many of my clients have many users and many computers (up to 75 or so).
I could create a "Microsoft User Account" for each 'user', but these machines get moved between users, and the software license is tied to the 'machine' and not to the 'user' so as soon as that happens, the licenses and the users are no longer
in line and become impossible to track.
I could create a "Microsoft User Account" for each 'computer'... and I can't even count the ways this would be a nightmare to try to track.
I actually did that up front for one client, and created Exchange email boxes for each computer so that "prove you are really you" emails from Microsoft could be received managed, and responded to, and passed out second usernames and passwords
to all of the users so they could "log-in" to their Office 2013 software, and created a database of the 'computer usernames and passwords' so I could track this... unfortunately, this confused the users (as it rightfully should) so they would change
the passwords for their computer's 'Microsoft User Account' thus locking me out and invalidating my database, ... and... CLUSTERF#%K!!!
As a 'best - worst case', I have had to create a single 'Microsoft User Account" for each of my clients' businesses so I can install and activate Office 2013 products. This is a whole new set of "Awesome Stupidity".
Now, I can put a new computer into a client's office and install their new license key for their oem Office 2013, and it shows up in the 'business's Microsoft User Account'. Then when I give the machine to the user, I get to 're-activate' the software
(hoping that it doesn't tell me to piss-off - which happens about 40% of the time. This is a process that can only be described as a "feat of engineering created by a group of monkeys whose former jobs included 'janitor at MAD magazine headquarters'
or 'beer-pong referee').
It starts with two hours of pressing phone buttons and ultimately talking to someone who tells me "yeah, nothin' I can do about that I'm just here for product activation" (which, incidentally, is done by machine until you pass through MS's ridiculous
labyrinth of repetitious keystroking until the machine is convinced you are just too stupid to punch in the right numbers and allows you to talk to a person... who then asks you for the exact same set of numbers and repeats back the exact same responding set
of numbers and acts dumbfounded when it still doesn't work - since it didn't work the first six times you punched or said it into the phone) followed by "I need to send you to the support group... but because it's 6:30 pm (in a process you started at
3:00pm) they are gone for the day and you'll have to call back on Monday morning"
At some point in the process, you get to log into the "Microsoft user account" and 'roll the roulette wheel of stupidity' by trying to activate the right software from a list of 40 different lines that all say "Microsoft Office 2013 Home and
Business oem", but none give any indicator or differentiating factor like for instance: license key, date installed, license key last 4 digits, mother's maiden name, phase of moon when software was first activated, color or type of blood of the user's
paperboy's dog's previous owner... NOTHING... RANDOM FREAKING STAB IN THE DARK - pick one, any one, hope its the license you are trying to install onto this machine, 'cause if not, you very well may kill the product on some other machine.
So through the process, the lucky support staff person gets' to waste roughly an hour and a half on average for every Microsoft Office 2013 installation. I have actually had to start telling my clients that they are going to likely have to pay an extra
$100 or so per machine in order to get their new Microsoft Office software which comes on their new computer activated - that number tends to work out roughly accurately - except that it is a terrible way of trying to 'please a client'.
Oh,... and did I mention... "THE SOFTWARE CONSISTANTLY FAILS"!?!
A client tries to open a document that they have been using for 8 years and Excel doesn't say "Hey, I don't know how to deal with some element of the file that you put in here using Excel 2003, or Office 2010 (both products, by the way, which worked
great) - no... instead,... it crashes. Doesn't really do any damage to the file it choked on, but the work you'd been doing on three other files which you also had open,... yeah,... that work is gone.
Yeah,.... over time, I have developed a pretty consistent spiel for client's needing new computers that goes over how absolutely terrible Office 2013 is, and explains that our options are further limited by Microsoft's yanking of all Office 2010 or previous
products from market availability, and explaining the merits of both LibreOffice and OpenOffice, as well as their drawbacks. I also have a strangely static response explaining how "larger companies are not burdened by these issues because they are
able to use MOPL which allows them to downgrade their productivity software to Office 2010 so they can continue to function happily, but this is really not a cost effective solution for smaller companies who primarily buy oem Office products with their replacement
computers".
Unfortunately, many clients still decide they want to go with Office 2013 because they apparently believe "it really can't be that bad". The value in my 'presale descriptions' are only really realized when they come back to me a week, two
weeks, or up to a month after the new machine is in place and say "wow,... you were right". The place I am left open for any further problems is when I don't impress upon them beforehand just HOW BAD OFFICE 2013 REALLY IS. In that case,
they still come back to me as though I have done something wrong foe selling them this piece of $#!% software and I have to remind them of our previous discussions.
Strangely, far too few heed the warnings and buy the software anyway - but the discussion has saved many clients the costs of Microsoft Project, because the discussion of LibreOffice and OpenOffice nearly always leads to at least a small philosophical conversation
about 'Open Source Software' in general, and my absolute favorite descriptive analogy in that discussion is to compare Microsoft Project at $600 v. ProjectLibre at $0 - and then further describe the costs of licensing and implementing the associated back-end
server solutions, etc.
This is a saving grace for me, because even though the client has been saddled with Office 2013, they have also saved substantially on Project and it is a rare (but granted, not absolutely absent) occasion that ProjectLibre is lacking some feature or function
that they actually need or want to use - and on those occasions, finding out has cost them absolutely nothing in software purchases.
Its not surprising, I suppose, that clients have grown to accept Office as a required 'cost', but still choke heavily on the price-tag of Project every time they have to buy it. The interesting thing to watch over the coming couple of years will be
'how many businesses stop accepting MS Office as a 'required cost' due to the failing of the software itself and the fact that most are being burned, at least once, by purchasing the software "against technical advice" and are learning, merely by
virtue of HOW BAD Office is, that there are other options out there that both cost less and work better... I mean,... LOTS BETTER.
How many businesses that are used to accepting the cost of Microsoft Office as a cost of doing business will be moved over to open source options and satisfied by them by the time Microsoft releases its next version - which will, presumably work - such that
they will no longer justify the cost of Microsoft's offering even if it is 'superior' to the open source offerings because the open source offerings are plenty sufficient and include a price tag of $0 and an installation/implementation time that is much, much
shorter than Microsoft's offering.
If Microsoft doesn't make some dramatic reparations, and do it soon, I expect their market share will be reduced in this area by a very significant margin.
I am suggesting either a 'Complete Recall' of Office 2013 including an 'uninstall 2013/install 2010' process driven by the automatic update engine, or at the very least, a free and easy downgrade rights offering for anybody who has already purchased 2013
and anyone who purchases it between now and the time the next "functional product" is released.I understand the inconvenience you are experiencing when working with Office 2013.
If you have any feedback about Office 2013 product, click the and submit to Microsoft.
Microsoft will decide how to fix the problem for all customers.
For the activation mechanism, it intends to protect customers of their rights and interests.
For a retail version of Office, if it was purchased with a disk, Microsoft account is not necessary during the installation.
For volume license of Office, refer to the following link to deploy Office suites can be much efficient:
http://technet.microsoft.com/en-us/library/cc178982.aspx
For the problem Office 2013 keep crashing, check the following link to check:
http://support.microsoft.com/kb/2813143/en-us
http://support.microsoft.com/kb/2758592/en-us
Thanks,
Tyor Wang
Forum Support
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