Office 2013 Pro from O365 can't activate after a restore from backup

Office 2013 downloaded from O365 account and activated on windows 7 pro computer.
After a virus, restored computer from full system backup from 3 weeks prior using Storage server essentials server computer backup.
Everything (Adobe, W7) else is fully intact but the Office 2013 install warns about activation.
The problem is that the activation window has activate by phone disabled and the internet activation is not working.
Was looking for any suggestions before I uninstall and reinstall office 2013.
TIA
Glenn
GB

Hi,
If you are using Office 365, can you just activate it using your Office 365 account?
In any Office application, go to FILE -> Office Account -> type in your Office 365 account and password, try if this helps fix the problem.
If you are using Office 2013, is it a volume license edition? Or you are using a product key?
I'd like to know what error it prompts when the internet activation is not working, it helps to determine the cause.
Thanks,
Melon Chen
Forum Support
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