Office 2013 Pro Plus Activation not taking ?

Hello All.
I'm having issues with the license I received from my CTO. It's a legit license from Microsoft (Downloaded straight from the site). But the activation goes nutty no matter what I do.
Details:
Windows 7 Pro 64-Bit
Office Pro Plus 32-Bit
Problem:
Activation will not take.
If you take a look at Capture.jpg - You will notice that all programs are showing; 'Product Activated Microsoft Office Professional Plus 2013' but then underneath that, it says 'Activation Required' --- What ???
If you look at Capture1.jpg - I've entered the license key and I get the Green Check - I click Install & Nothing. No Results. I've restarted, I've uninstalled and reinstalled.
I'm out of ideas. Yours?

Hi,
1.Open any Office program. For example, open Microsoft Word 2013.
2.Click the File tab.
3.Click Account, then click Activate Product.
4.In the Microsoft Office Activation Wizard, choose I want to activate the software by telephone, then click Next.
5.Click the drop-down menu, and then choose the country or region that you're from.
6.The Product Activation Center telephone number will appear under the drop-down menu in Step 1.
In addition, you might also contact Microsoft Customer Service they will help you to activate:
http://support.microsoft.com/kb/295539/en-us
Regards,
Melon Chen
TechNet Community Support

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This topic first appeared in the Spiceworks Community

Hi
We recommend you download it from the website and extract it again to make sure your source install is complete.
Run setup.exe as administrator then try the install.
If the issue persists, refer to the article on General troubleshooting for installing Office 2013 and Office 365:
http://support.microsoft.com/kb/2822317
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Activating Microsoft Office 2013 Pro Plus? Volume licensing needed?

Hello,
I have unique scenario in my company where we need to install office 2013 pro plus on 10 hard drives. Each hard drive has its own windows 7 operating system. Due to security reasons, the setup consists of one computer tower (with no primary hard drive) that
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Hi,
A volume licensing aggreement is the best plan for your case, I think.
Multiple Activation Key (MAK) activation is used for one-time activation through Microsoft hosted activation services, either via the Internet or by telephone. Each MAK has a predetermined number of allowed activations, this number is based on volume licensing
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KMS is a client-server model in which the client requests activation from a computer serving as the KMS host. KMS activation requires TCP/IP connectivity between the clients and the KMS host. By default, KMS host uses DNS to publish the KMS service. It works
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So I think the best choice for your scenario is MAK as your setup is not on a network and only need 10 copies of Office. Also, with MAK, you don't need a server to "manage the keys" as the MAK key need to be added at installation time.
Here is the reference you'll need:
http://technet.microsoft.com/en-us/library/ee624358(v=office.15).aspx
http://technet.microsoft.com/en-us/library/dn385359(v=office.15).aspx
http://technet.microsoft.com/en-us/library/ee624357(v=office.15).aspx
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Hi,
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Office 365 Pro Plus vs Office 2013 Pro Plus licensing

I can't find any exact answers on this but I'm wondering if I can run Office 2013 Pro Plus instead of office 365 Pro Plus click to run. The problem is click to run causes all kinds of problems with 3rd party software. It's so random too and doesn't happen
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Hi,
"So I have a volume license key for Office 2013 pro plus for my terminal servers and was wondering if I could just use that key on my computers to activate Office 2013 Pro Plus instead of Office 365 and still be compliant with the license agreement."
By the volume license key, do you mean a MAK key? Technically it should work fine, but since it will be related to the licence policy, I suggest you contact the local customer service to confirm:
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
"I have tried installing Office 2013 Pro Plus and activating with the Office 365 login but it converts office 2013 to the Office 365 click to run. It's so infuriating! LOL."
I understand in your scenario if you activate Office 2013 with the Office 365 account it will display Office 365. But does it also display "click to run"? The installation method should change unless you installed Office 2013 via click to run too.
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Melon Chen
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Come back and mark the replies as answers if they help and unmark them if they provide no help.
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here.

Power Map in Excel 2013 (Office 2013 Professional Plus) will not show up in ribbon

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Hi Kenneth,
Since you are using Office 2013 Professional Plus, you can only use Power Map Preview for Excel 2013, which is an unsupported add-in. See:
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Office 2013 Pro Plus won't install - log file included

Hi,
I've freshly built a Windows 8.1 Pro laptop and attempted to install Office Pro Plus 2013. It bombs out at the end of the install, reverses the install and the GUI reports:
Microsoft Office Professional Plus 2013 encountered an error during setup
Below are the erros from the log file \AppData\Local\Temp\SetupExe(20150206153126A7C).log
2015/02/06 15:34:32:420::[6108] MSI(INFO): 'SchedSecureObjectsRollback: Failed to store ACL rollback information with error 0x80070002 - continuing'
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2015/02/06 15:37:26:969::[6108] MSI(INFO): 'Property(S): OFFICE10FIX1INTERFACE = Error'
2015/02/06 15:37:27:437::[6108] Error: Failed to install product: C:\MSOCache\All Users\{90150000-0011-0000-0000-0000000FF1CE}-C\ProPlusWW.msi ErrorCode: 1603(0x643).
2015/02/06 15:37:27:437::[6108] Error attaching to OSE, error 0x00000000
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http://pastebin.com/9UFGzzP8
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http://pastebin.com/6KZ6UyX4

Hi David,
Are you installing Office 2013 with a CD or source files on your local drive?
The log above tells us that the failure occurred during the install of the ProPlusWW.msi. "1603" is a generic MSI error code, so doesn't help much here.
I noticed below part in your attached log:
"2015/02/06 15:36:55:270::[6108] MSI(INFO): '02/06/2015 15:36:55.254 [3892]: Assembly Install: Failing with hr=80070005 at RemoveDirectoryAndChildren, line 396"
The error code 0x80070005 is also described as ACCESS DENIED, so you might want check your permissions and make sure you are running as admin.
Also, if you are installing with a CD, then please try a flat installation (which means perform an installation from an image that has been copied to a hard drive rather than directly from CD media), and see if issue persists. This can help
with problematic software installations because performing a flat copy is much easier for the computer than the random access reads required during a normal installation.
Regards,
Ethan Hua
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

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I have Office 2007 Enterprise on 2 computers and am trying to install Office professional Plus 2013 on Win 7 machines...On both I am getting request to find missing file
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Hi tobytyler9655，
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Since ProPlusWW.cab is missing, the installation resource may be damaged. You can download the install resource from Microsoft website and reinstall it.
http://office.microsoft.com/en-us/products/download-back-up-restore-microsoft-office-products-FX103427465.aspx
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About how to perform a clean boot:
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It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Hi
We recommend you download it from the website and extract it again to make sure your source install is complete.
Run setup.exe as administrator then try the install.
If the issue persists, refer to the article on General troubleshooting for installing Office 2013 and Office 365:
http://support.microsoft.com/kb/2822317
Regards
Tylor Wang
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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We have a terminal environment (RDS) of 20 servers and have implemented App-V 5 SP2 in it and deployed Office 2013 to it.
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Hello,
It is only supported if you publish the package globally and since you aren't publishing globally this is most likely the reason you have issues.
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Hi,
I am trying to deploy office 2013 to all in my organization through a group policy, the version that I have is 15.0.4569.1506. I have used oct to customize the setup and activate the product.
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Hi,
Microsoft have used some rather confusing product marketing terms, which makes it hard to get clear, and also to be clear, when it comes to this release of Office :(
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Office365ProPlus - installation uses the new ODT, and results in C2R virtualized "installation". Can't be updated via WSUS.
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Reference including Retail Product elements:
http://support.microsoft.com/kb/2842297/en-au
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Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 2013 pro plus trial / installed from cd made with downloaded .img file / error upon starting application

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Hi jazzisjazz,
According to the error message “please wait while we load sign in”, I find a similar issue. The user solved it by deleting HKEY_CURRENT_USER\Software\Microsoft\Office. You can attempt this method to check if it works.
http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/i-cant-login-my-accounttemporary-server-problem/5b4b51e8-647f-4d78-bafe-9d7000a1e6a2
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http://office.microsoft.com/en-001/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx
http://support.microsoft.com/kb/2813143
If there is anything that I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 Pro Plus won't uninstall from Windows 7

Hello,
I'm currently testing Office 2013 ProPlus before rolling it out company wide. I've used the ODT tool to install Office 2013 ProPlus and it works fine. Now I want to test an uninstall just to be certain there aren't any gotchas once it's in production
and I would need to uninstall for any reason. This is the content of the configuration file I used for the uninstall.
<Configuration>
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<Display Level="Full" />
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</Configuration>
When I run it, it gives me a window asking if I want to remove it. I select yes, it shows progress of steps 1 -4, says it's removed Office and I need to restart. I restart and the entire Office suite is still there and functional.
All shortcuts are still on the taskbar and everything runs fine.
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just the Office 2013 ProPlus. Does anyone have any ideas?
Thanks

Hello,
I'm currently testing Office 2013 ProPlus before rolling it out company wide. I've used the ODT tool to install Office 2013 ProPlus and it works fine. Now I want to test an uninstall just to be certain there aren't any gotchas once it's in production
and I would need to uninstall for any reason. This is the content of the configuration file I used for the uninstall.
<Configuration>
    <Remove>
      <Product ID="O365ProPlusRetail" />
    </Remove>
<Display Level="Full" />
    <Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />
</Configuration>
When I run it, it gives me a window asking if I want to remove it. I select yes, it shows progress of steps 1 -4, says it's removed Office and I need to restart. I restart and the entire Office suite is still there and functional.
All shortcuts are still on the taskbar and everything runs fine.
I also have Project 2013 and Visio 2013 installed but these are standard volume licenses and were installed using .MSI not click to run. For this reason I don't want to use the Uninstall Office Fixit tool as I don't want to remove these applications
just the Office 2013 ProPlus. Does anyone have any ideas?
Thanks
Your syntax looks ok to me. I have done something similar without this issue you're having.
Does the ODT setup logfile reveal anything ?
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

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